Our client is a leading Multinational Social Media company. The client is looking for a media analyst to join our Communications Measurement team to analyze the impact of our comms work across traditional press as well as social media and our owned channels in APAC.

Job Responsibilities:

• Read, analyze, and summarize media coverage of important company issues
• Work with different country team in Japan mainly, Korea and potentially Indonesia
• Inform the wider team on news cycles and policy issues domestically and internationally, and put them into their local context
• Working with the country team on any upcoming communications that is going to be released for any company platform(s) and analyze on the impact of these news/announcements.
• Create reports with media insights (including visualization) to assess the impact of different news cycles and inform future strategy
• Support the communications team in developing meaningful success metrics for its campaigns and initiatives across traditional (news) media outlets as well as owned, paid-for and earned social media activity

Job Requirements:

• Bachelor's degree in Communications, Journalism, Public Relations, Broadcast, Political Science, Marketing, Economics, Statistics or related field
• Min 2+ years of experience in a media analysis, research, journalistic, communications or related role, or working for a media agency, media analysis firm, a media measurement platform or think tank
• Familiarity with the media market in APAC
• Experience owning multiple deliverables and working in a deadline driven environment
• Experience in handling data sets and visualizing data a plus
• Experience drafting messaging materials; writing news summaries is a plus
• Understanding of metrics and analytics within the media environment
• Good communication skills and fluency in English and Japanese language to liaise with Japanese speaking stakeholders.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Job Responsibility

1. Monitor and assess markets to produce news, price assessments, market commentaries and reports

2. Analyse data to create insights into global commodities trade (mainly coke and coal)

3. Daily contact with traders, buyers and producers and other key market sources to build relationships and gather market intelligence

4. Develop two-way relationships with contacts and share market intelligence

5. Contribute copy to relevant daily news stories, publications and a real-time news service

6. Attend meetings, conferences and industry events to build contacts, report on news.

Requirement：

1. Minimum Bachelor’s degree in International Trade, Economics, Business or Marketing, etc

2. Familiar with the bulk commodity industries such as the Platts Coal and Coke Index

3. Excellent communication, negotiation, and interpersonal skills

4. Proficient in Mandarin and English

For application, please provide your CV (incl: current salary and expected salary) in Chinese.

Professional Investment Advisory Services Pte Ltd ("PIAS") has one of the largest, most respected and trusted network of financial advisers in Singapore.

PIAS is wholly owned by Singapore Life Ltd. Established in 2001 and licensed by the Monetary Authority of Singapore, PIAS is a multi-award winning financial advisory firm in Singapore. PIAS offers a diversified suite of financial services and solutions with a personalised approach.

Purpose of the Role:

Training Needs Analysis

• Conduct training needs analysis w.r.t. regulatory & compliance requirements for new and existing PIAS Representatives

Design & Develop Training Programs

• Establish the learning needs (technical knowledge & softskills) of the new and existing PIAS Representatives.
• Revamp current regulatory training contents.
• Develop training modules on regulatory & compliance with specific learning objectives & outcomes for PIAS Representatives
• Create training contents and assessments that relate directly to the learning objectives & outcomes for tier 1 to tier 3 PIAS representatives.
• Develop training contents and assessments suitable for face-to-face, online live training and e-learning training delivery.

Training Effectiveness

• Adopt relevant post-training evaluation methodologies to evaluate the respective training modules effectively.
• Design & develop post-training follow-up & follow-through.
• Explore & create use of modern technologies to efficiently measure training effectiveness.

Scope of Competency Training & related matters

• Monthly mandatory training programs for new candidates/newly on-board representatives
• FAIR – MAS Balanced Scorecard
• Financial Advisory Process – the entire fact-finding, needs analysis, basis of recommendation.
• Market Conduct in the financial advisory process – Roadshow, Door-to-Door, Tele-prospecting, Street canvassing, Marketing Guidelines, etc
• Review & update of PIAS Training & Competency Plan
• Any other MAS regulatory requirements & PIAS internal policies

Administration of Training Programs

• Identify leaders/potential advisers & leaders who are eligible for training.
• Prepare training logistics as a trainer (pre-during-post training)
• Upon completion of training program, update administrator accordingly.

Automation & Digitalisation

• Innovate & automate learnings.
• Enabling digitalization in training & development
• Digitalisation of financial sales advisory tools

Key Responsibilities:

• Conduct of PIAS Mandatory & Foundation Training Programs
• Develop new training curriculum for mid management of the sales force
• Sales Advisory & Quality Consultation
• Digitalisation & transformation of training delivery
• Digitalisation of sales advisory processes
• Ensure compliance with all applicable laws and regulations relating to the above functional activities

Team:

• Direct and indirect accountability for Training & Competency
• Report to Training & Competency Team Lead

Requirements:

Experience

• Preferred minimum 2 years’ experience in financial advisory competency and/or sales quality
• Preferred minimum 2 years’ experience in the financial advisory industry
• With relevant training experiences will be a plus point

Education

• Academic: Diploma/Degree
• Minimum Requirements: CMFAS M9, M9A, M5, HI, M8 & M8A (Mandatory)
• Professional Certification(s): ACTA (preferred)

Key Stakeholders

External:

• Program providers
• Insurance & investment product providers
• LMS providers
• Course providers

Internal:

• Work with inter-departments’ stakeholders
• Liaise/communicate with PIAS sales force

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Working Location: Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

We are seeking a dedicated and results-oriented Business Analyst with over 12 years of expertise in managing large-scale IT projects and delivering innovative technology solutions in the payments and transaction banking domain. The ideal candidate will have extensive experience in software development, system integration, and solution delivery, particularly in highly regulated financial environments.

Key Responsibilities:

• Oversee the end-to-end lifecycle of payment applications, from conceptual design to production deployment, ensuring scalability, reliability, and security.
• Lead multi-department software procurement and development initiatives, aligning with long-term company strategy and technical requirements.
• Implement agile methodologies and DevOps practices to accelerate delivery cycles and maintain robust CI/CD pipelines.
• Build and lead cross-functional teams, mentoring junior developers and fostering a culture of excellence.
• Strong knowledge and Hands-on experience in design and development of Single page application using ReactJS, JavaScript/Typescript and Redux
• Develop and maintain comprehensive technical documentation, ensuring clarity and accessibility for future reference.
• Familiarity with RESTful APIs and asynchronous request handling
• Experience with front-end build tools and workflows.
• Experience with front-end testing frameworks.
• Experience with Agile/Scrum development methodologies.

Requirements:

• Technical Expertise: Proficiency in Core Java, DevOps, Hadoop, Apache Spark, AWS, APIs, SQL, Kafka, Solace, and database management (Oracle/Postgres).
• Domain Knowledge: In-depth experience in transaction banking, cash management, payments, collections, and clearing systems.
• Leadership Skills: Proven ability to manage cross-cultural teams and deliver high-impact projects in challenging environments.
• Project Management: Expertise in Agile and Waterfall methodologies, with a track record of successful project delivery.
• Innovation and Automation: Experience in developing automated tools and frameworks to optimize operations and improve efficiency.
• UI/UX Design: Skilled in creating user-friendly interfaces and transforming user experience for internal banking applications.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.

Job Description

An SAP Business Analyst specializes in understanding and interpreting SAP transactions and how they relate to business processes.

This role involves deep expertise in SAP modules relevant to the business, such as finance (FI), sales and distribution (SD), or materials management (MM).

The SAP Business Analyst acts as a bridge between IT and business teams, translating complex SAP data and transactions into business terms.

EA Number: 11C4879

Our client is actively searching for a Data Analyst/ Senior Data Analyst to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

As a Data Analyst/Engineer, you will be responsible for creating user-friendly applications that will be able to launch Machine Learning (ML) models and trigger automation solutions. You will need to work closely with cross-functional team of data scientists, engineers, business stakeholders and IT team to support patient care and improve health services delivery.

The responsibilities of this role are:

• Lead in the gathering of requirements by working and coordinating with clinicians and business stakeholders.
• Translate business requirements into system and architecture design of applications.
• Work with cross-functional teams to successfully develop and deploy automation solutions (including ML Model), ensuring timelines and quality standards are met.
• Work with the IT/data management team to design, architect and maintain the required data inflow and outflow.
• Liaise with analytics platform and clinical system custodians for model deployment and workflow integration.
• Communicate effectively with stakeholders about progress, challenges, and outcomes, translating complex technical concepts into understandable terms.
• Drive continuous improvement model performance and facilitating adoption.
• Create and maintain proper project documentations.
• Perform de-identification and encryption for department managed datasets according to data management guideline.
• Take accountability in considering compliance to policies, guidelines and regulations and take appropriate steps to mitigate the risks.
• Provide prompt feedback to supervisor in anticipation of work-related problems.
• Perform general administrative duties as required.
• Carry out any other duties or responsibilities assigned by the Supervisor and/or the Head of Department.

The ideal candidate will need to have the following qualities and experience:

• Minimum Bachelor's degree in Computer Engineering, Software Engineering or equivalent with at least two (2) years of experience.
• Proficient in programming languages such as Python (e.g., Flask, Django), R (e.g., Shiny), SQL.
• Experience in managing AI/ML products is highly desirable.
• Experience in SharePoint, Excel (Visual Basic), HTML, XML, Java preferred.
• Knowledge in Data anonymization, de-identification and re-identification process and techniques is preferred.
• Possess skills in statistical modeling and machine learning with experience in data storage, processing, analytics and distribution software and platforms.
• Strong communication/people skills required to interact with data scientists, engineers, business end-users and vendors to design and develop solutions.
• Ability to write clear documentation of procedures, and ability to write specifications for data models to be developed.
• Participate actively as a team member in organizational development and quality improvement.
• Be a change agent and inculcate mindset for change for hospital-wide and departmental- level.
• Able to work beyond routine work responsibilities and office hours, in the exigencies of services e.g., during infectious disease outbreaks.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Company Description

XcelerAI is a Singapore-based company that provides innovative Vertical SaaS platform services for seamless and intuitive supply chain management in trading and risk management. The company aims to revolutionize the industry by offering digital solutions that enhance trust, document flows, and trade ecosystems. Xceler's platform, built on Microservices architecture, enables customized workflows, risk profiling, and smart contracts tracking for efficient Risk & Compliance needs.

Role Description

We are looking for candidates who can drive the growth of product adoption in the region. As a business Analyst at Xceler, you will be responsible for requirement gathering, proposing solutions, and collaborating with Product, engineering & business stakeholders.

Your role will involve specifications, workload estimates, planning, test scenarios, coordinating user acceptance tests, and supporting effective client release.

You will also be involved in incident and request management, troubleshooting, and issue resolution.

Qualifications

• Strong Analytical Skills and Business Analysis expertise
• Effective Communication skills
• Experience in Business Process analysis and improvement
• Proficiency in capturing and documenting Business Requirements
• Ability to work collaboratively in a team environment
• Knowledge of creating and maintaining process flows and diagrams
• Previous experience in supply chain or risk management industry is a plus
• Bachelor's degree in Business Administration, Finance, Computer Science, or related fieldXceler is a Saas based commodity trading and risk management platform.
• We at xceler are passionate about technoloy and how it can help our customer navigate the supply chain, trading and risk management.
• Technically canddiate should be well versed with some scripting language, as well as SQL and tools such as python, excel and mind map tool.

Responsibilities

• Support business/financial intelligence for sector-focused unit (1. Telecom, Media & Technology/Automobile & Industries, 2.Basic Materials Infrastructure and 3. Consumer Products & Retail, Heathcare & Foods) and occasionally co-work with SMBC HQ in Japan
• Develop pitch papers in relation to investment banking products including M&A, alliance
• Partner seniors to visit customers and other relevant organizations in APAC for deal origination
• Contribute to the sector unit and the department to achieve team budget target and KPIs

Requirements

• Minimum degree qualification
• Knowledge of Corporate Finance and M&A will be advantageous
• Excellent communication, interpersonal and presentation skills
• Proficient in Microsoft Office applications
• Strong command of English and Japanese is preferred due to nature of job role which requires liaising with Tokyo Head Office
• Fresh graduates are welcome to apply.

A3 Capital is one of Singapore’s leading real estate investment platform specialists processing top-tier origination and execution capabilities. We are offering the opportunity for the successful candidate to work on key aspects of an emerging Southeast Asia-focused data centre fund. This role offers a unique opportunity for holistic development, with exposure to various functions and mentorship from senior professionals with decades of experience.

Position Overview:

As an Investment/Asset Management Analyst, you will support the development and execution of our business plan. Your role will involve financial modeling, reporting, market analysis, and stakeholder management, contributing to the successful execution and performance optimization of our investment projects.

Key Responsibilities:

· Develop and maintain financial models at both the individual asset and portfolio levels.

· Assist in preparation of presentation materials (including pitch decks, investment memos for internal review and external circulation).

· Collaborate with functional teams on reporting, budgeting, forecasting, and strategic initiatives.

· Manage relationships with stakeholders and external consultants to ensure smooth execution of business plans.

· Conduct research and analysis of real estate markets in the APAC region to identify trends and support investment strategies.

· Perform other ad-hoc tasks as needed.

Required Qualifications:

· Proficient in financial modelling and analysis, with advanced Excel & Powerpoint skills.

· Meticulous attention to detail and resourcefulness.

· Ability to work independently and thrive in a fast-paced, dynamic environment.

· Willingness to travel overseas as required.

· Prior experience in real estate or related fields is advantageous.

· Bachelor’s degree in Finance, Business, Economics, Real Estate, or a related field.

• Experience in supporting a user size of >100 users
• Proficient in Microsoft 365 (M365) administration, including user management, Intune device management, and security configuration
• Skilled in managing endpoint devices: Windows OS, Android and IOS

about the company
My client is seeking an IT Support Engineer to provide dedicated support to end users within the organization.

about the job

• Design, implement, and manage Microsoft 365 solutions, ensuring system availability, reliability, and optimal performance.
• Regularly monitor system health, perform performance testing, and manage backups and restores as required.
• Conduct annual hardware refresh for endpoint devices (Windows, Android, iOS) and network equipment.
• Provide onboarding/offboarding for employees, troubleshoot issues onsite and offsite (including vessel support), and document system configurations, processes, and user guides.
• Serve as the IT procurement officer, managing vendor relationships, purchasing, and overseeing billing and subscriptions for SaaS and Microsoft 365.
• Maintain IT hardware/software inventory and perform daily, monthly, and annual IT operation checklists.
• Work closely with internal stakeholders to enhance user experience and travel internationally if necessary to support vessels when vendor resolution fails.

skills and experience required
2+ years of experience providing L1 support in mid to large enterprises with a user base of over 100 employees.

Hands-on experience as a Global Admin for Microsoft 365 or expertise in key modules such as user administration, Intune management, and security configuration.

Managing and troubleshooting endpoint devices, including Windows OS, Android, and iOS.

what's the offer
This a permanent opportunity for an IT Support Engineer will pay a salary range of $ 3,500 - $ 4,000 plus benefits.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

As an Operational Control Analyst for the Asia Rice Platform, your role is to be a key financial partner to the platform, and be primarily responsible for timely reporting, monitoring and analysis of the Business Results and Exposures. You are required to understand the trade flows, strategies and to produce commentary and analysis as and when required. You will be responsible for the monthly closing process and working closely with near-shore Accounting. You will also be involved in IT and Process Improvement/Efficiency projects, and play an important role from a business operations perspective, collaborating closely with multiple stakeholders such as Commercial team, Execution team, Finance team, IT team who may be stationed across different countries.

Main Responsibilities:

• Prepare, monitor and analyse the Trading Positions, Weekly P&Ls, FX Exposures, Cashflow Forecast for the Asia Rice businesses
• Provide commentary and analysis on Desk/Platform performance
• Keep abreast of business strategies, operations, and market news to be aware of risks on business results or misconducts
• Prepare regular updates on landing for current FY and budget process for upcoming FY
• Provide any ad-hoc analysis upon Platform/Region’s request to support business decision making
• Liaise with Near-shore Accounting team to ensure accurate month-end closing in accordance with internal deadlines and reporting requirements
• Collaborate and communicate with stakeholders from other departments such as Commercial, Execution, Finance and IT team
• Propose/Champion/Participate/Collaborate with colleagues in other Departments in business process improvement initiatives or regional projects to align/streamline processes in line with LDC’s Trade to Cash Principles

Experiences:

• 2-3 years of experiences in Product Control/Business Analysis/Management Accounting/Audit
• Working knowledge of Financial Markets, in particular Commodity and Foreign Exchange Markets
• Highly proficient with Microsoft Excel
• Knowledge of SQL and PowerBI is a plus
• Strong analytical skills with a keen eye for details
• Good business sense with high level vision
• Ability to identify/control weaknesses and implement process improvements
• Strong verbal and written communication skills, ability and willingness to interact effectively with all levels of employees & management
• Ability to handle/ prioritize multiple responsibilities
• Ability to work in a fast-paced environment
• Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues
• Flexibility on working hours during periodic closings

Academics:

•  Degree in Business/Accounting/Economics or related field of study

Our Client is seeking Microsoft 365 Support Engineer to join their growing IT team. The ideal candidate will have strong experience in administering and troubleshooting Microsoft 365 services, ensuring the seamless operation of key productivity tools, and delivering exceptional support to users. As a Microsoft 365 Support Engineer, you will work closely with both end-users and IT teams to resolve issues related to Office 365, Teams, SharePoint, OneDrive, and other Microsoft 365 services, while ensuring optimal system performance and user satisfaction.

Key Responsibilities:

• Provide support for Microsoft 365 applications, including Microsoft Teams, SharePoint, OneDrive, Exchange Online, and Exchange On-Prem
• Resolve escalated service requests and incidents from the help desk or end-users related to Microsoft 365 application.
• Assist in the configuration and setup of Microsoft 365 environments, including creating and managing groups, security policies, and conditional access.
• Collaborate with local and regional IT teams and third-party vendors for troubleshooting, patch management, and issue resolution.

An ideal incumbent would possess:

• More than 2 years experience in Microsoft 365 applications
• Strong troubleshooting experience in Exchange on-prem and Exchange Online
• Prior experience in Mimecast or Proofpoint
• Problem-solving and troubleshooting skills
• Excellent interpersonal and communication skills to support regional end-users
• Able to work well in a team environment

If you are interested, click APPLY or email me your resume at [email protected]

Let's speak so then I can share more about this interesting opportunity.

Felicia Romli (R1872446)

KOS International

EA License No. 23S1522

About the role:

• To coordinate between Application Teams in setting Monitoring system developing for Application enhancements.
• To Develop Monitoring Application
• To support Application running on OpenShift Environment
• To Enhancements bug fixes existing application running in Java, Python and Shell scripts

Your background:

• Knowledge in Java programming
• Knowledge on Python scripts
• Knowledge in Java, ELK stack & Grafana
• Knowledge In Angular , Tapestry
• Knowledge in JBoss, MariaDB, Filebeat & Metricbeat
• Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms​ (optional)
• Expertise / working/ practical knowledge of containerization platforms – particularly OpenShift (Optional)
• Team player to work with multiple teams and teammates​
• 5 Years minimum professional experience and 2 Years minimum relevant experience
• Willing to work in shifts and in weekends​

EA License: R1873481

Company EA License: 11C4879

Job Description: Big Data Support Engineer – Batch Monitoring (Junior Role)

Experience Requirements:

• 1-3 years of IT experience.
• Minimum 1-3 years of hands-on experience with Hadoop and Kubernetes (K8s) ecosystems.
• At least 1-3 years of relevant experience in the banking/financial services industry.

Skills and Qualifications:

• Demonstrable analytical skills with in-depth knowledge of the Big Data ecosystem in a production support environment.
• Hands-on experience with Hadoop toolsets including Hive, Hue, Spark, Kafka, Kudu, Flink, Ozone, and Streaming applications.
• Strong knowledge of SQL, Python, Java, and Unix shell scripting.
• Incident, problem, and service outage management experience is a plus.
• Excellent communication and articulation skills.

Roles and Responsibilities:

1. Batch Monitoring and Operational Support:
   • Provide operational support to ensure the Service Level Indicators (SLI) of applications are met.
   • Troubleshoot and resolve batch issues and identify root causes to minimize SLA impacts.
   • Proactively identify opportunities for preventive maintenance to enhance system reliability.
2. Performance Optimization:
   • Perform administration and optimization to achieve optimal system performance.
   • Conduct reviews of technical and functional solutions from enhancement/project teams to ensure alignment with established standards.
   • Recommend design and operational optimizations for continuous improvement.
3. Collaboration and Stakeholder Communication:
   • Work closely with diverse teams, including tech infrastructure, application services, and business units, to ensure seamless operations.
   • Provide timely updates on status, progress, issues, and resolutions to business stakeholders.
   • Respond promptly to queries raised by various business units.
4. Data Engineering and Pipeline Management:
   • Build and optimize big data pipelines, architectures, and data sets.
   • Support data transformation processes, metadatamanagement, dependency tracking, and workload management.
   • Work on unstructured datasets and perform root cause analysis to identify opportunities for process improvement.
5. Incident Management and Disaster Recovery:
   • Participate in disaster recovery and business continuity exercises.
   • Support software, platform, and database upgrades for systems.
6. Kubernetes and Streaming Applications Support:
   • Provide support for data APIs and data science/machine learning applications running on Kubernetes platforms.
   • Troubleshoot core Java, Python, and Scala Spark batch, API, and streaming applications.

Preferred Experience:

• Experience with message queuing, stream processing, and scalable big data stores.
• Exposure to ledger balance reporting and GL datareconciliation between systems, datamarts, and reports.
• Knowledge of Teradata FSLDM and performance tuning on MPP data pipelines (e.g., Teradata).

This position is ideal for candidates with a strong foundation in BigData support and batch monitoring, excellent problem-solving skills, and the ability to collaborate effectively in dynamic environments, particularly within the banking/financial services industry

Job Description

• Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned
• Knowledge of ITSM or ITIL will be an added advantage

Job Requirements

• Good knowledge of Windows OS, AD, Office 365
• 2-3 years of relevant working experience, preferably from SI environment
• Strong problem solving skills and positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry level candidates are welcomed to apply

OVERVIEW OF ROLE:

Responsible for delivering comprehensive L2/L3 support in the APAC region, along with management of a reliable IT infrastructure, including key applications, while supporting the Head of IT with implementing support and infrastructure solutions that meet IT service and strategic objectives.

Some global travel and out of hours work may be required.

Main Areas of Responsibility:

• Major Incident Commander for the APAC region
• Provide team leadership for international L2 team members in the following areas:
• Managing all tickets submitted in APAC working hours for all Group companies
• Providing 2nd line support for all Group offices in APAC
• Ensuring tickets are responded to within set SLA’s
• Supporting all user desktops, laptops and peripherals
• Configuration and deployment of all end user hardware
• Maintenance of the hardware inventory, asset tagging etc
• Ensuring the L2 team receive relevant training to support the end users
• Point of escalation, and mentoring, for 2nd Line support
• Maintain the rota to cover helpdesk hours
• Align with Odyssey Group’s external L1 partner to ensure needs are being met in the APAC offices
• Generate reporting statistics on Helpdesk performance
• Adopt a policy of ‘Shift Best’ and provide recommendations on how to achieve this
• Project manage and implement infrastructure and application deployments, upgrades and migrations
• Critical systems Subject Matter Expert:
• File services
• Exchange
• MS Teams
• Sharepoint
• Storage and Backups
• 3rd Line support for server, infrastructure and core application issues
• Design, implement and test DR & BCP plans
• Design and implement end-user training for new/upgraded products and processes.
• Monitoring and reporting on infrastructure performance and capacity
• Manage power shutdown process for APAC offices
• Assist the Head of IT to identify opportunities, strategic solutions, efficiency improvements and new technologies to improve the needs of the business
• Assist the Head of IT to develop standard operating procedures and best practices for IT and end-users
• Co-ordinating and managing consultants and contractors as required
• Maintain an up to date understanding of current end user technologies.
• Ensure adherence to existing IT policies, as well as reviewing, designing and supporting any new ones as required
• Work closely with Odyssey Re HQ on all existing and new initiatives

Required Skills and Levels of Competence

Must have:

• 5+ years IT Infrastructure support
• 3+ years previous Service Desk lead experience
• Advanced knowledge of the Windows stack
• Windows Server 2016-2022 deployment and migration
• Advanced Active Directory
• Microsoft Exchange administration
• Microsoft M365 administration
• Hands on experience with public and private cloud infrastructures – notably cloud migrations
• Experience managing hybrid computing environments comprising physical servers, virtual servers, storage etc – vSphere an advantage
• Strong experience with major infrastructure components such as Servers, Storage, Networking, Databases, Backup solutions
• A strong working knowledge of IT ticketing systems – ServiceNow an advantage
• SCCM management – including application deployment and upgrades

Advantageous to have

• Unix/Linux deployment and administration
• SQL deployment, upgrade and administration
• Sharepoint management and migration
• Experienced troubleshooting/Using Eurobase Software – Synergy2
• Experience managing Willis Tower Watson Software: ResQ, Igloo, Unify
• ITIL Foundation certification
• Relevant Microsoft certifications
• Personal skills
• Ability to work under pressure during critical incidents
• Ability to understand the urgency of critical issues and delivering projects on time and on budget
• Ability to work with management at all levels and take on board constructive feedback
• Extremely detail orientated and accurate with great attention to detail in everything undertaken
• Following and executing company policies and objectives
• Excellent communication skills, good with English (verbal and written)
• Good interpersonal skills/articulate
• Presentable, professional, punctual and demonstrate good work ethics
• Trustworthy and reliable
• Solutions orientated can demonstrate an ability to troubleshoot/problem solve
• Excellent stakeholder management skills
• Self-motivated, driven and able to work using their own initiative to overcome operational and project challenges
• A flexible and pragmatic approach

Job Description

Responsibility of / Expectations from the Role

1 Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.

2 Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

3 Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

4 Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.

5 Perform deployment release management activities.

6 Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Requriements

1. Programming language/framework: Java, Spring MVC, MySQL.

2. Hands-on experience in Linux & Shell.

3. Hands-on experience in SQL.

4. Hands-on experience in AWS services.

5. Experience in using ITSM tools.

6. Experience in Release Management activities.

7.Knowledge of Airline Domain.

8. Knowledge in Splunk & Datadog

EA Number: 11C4879

My client is one of the leading hedgefund in thier own rights and they are looking for an experienced trade floor support engineer to join thier team!

MAIN DUTIES/RESPONSIBILITIES OF THE ROLE:

Essential Experience:

• 5+ years supporting trading and post-trade systems.
• Experience managing a fast-paced and complex environment
• Some experience managing applications running on Linux OS
• Proficient in incident management and problem solving
• Excellent verbal and written communication skills

WORK EXPERIENCE/BACKGROUND:

Desirable

• Experience with NetData or DataDog is an advantage
• Experience with ticketing systems such as ServiceNow or Jira
• ITIL certification or equivalent incident management training
• An understanding of the FIX protocol

TECHNICAL/BUSINESS SKILLS & KNOWLEDGE:

• A degree in Computer Science, Engineering, or a related field

If you think you fit the role or know someone who does, feel free to send the updated relevant resume to [email protected] for a private and confidential conversation. Thank you and looking forward to speak soon!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

We are looking for a self-driven and motivated candidate to join our team in the delivery, support and maintenance of the Trading & Clearing Systems.

Responsibilities

• Working closely with various stakeholders, including solution vendors and platform specialist to deliver changes into production.
• Ensuring compliance for all internal controls and standard operating procedures. This will involve fixing vulnerabilities, extracting evidence for audits and maintaining system hygiene.
• Performing application recovery, non-functional testing, application verification and monitoring.
• Identifying break points, securities vulnerabilities, application anomalies and performing application troubleshooting.

Qualifications

• Bachelor's degree in Computer Science or Engineering from a reputable university;
• At least 4 years of working experience as System Analyst or IT Operations Analyst;
• Demonstrated competency in Linux, Windows Operating System and FIX protocols;
• Experience operating Cloud systems;
• Ability to write shell/python/SQL or power shell scripts;
• Good verbal and written communications skills;
• Operation and Production-first mindset;
• Ability to work on weekends and after office hours.

Job Description for Senior Desktop Support Engineer

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

• Performed Desktop Support services to users

• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

• Perform imaging/re-imaging

• Perform asset inventories

• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

• Updates Incident records

• Creates and updates work instructions (where necessary)

• Document standards and procedures (where necessary)

Requirement

• Min. ITE/Diploma graduate with 3 years experience in desktop support

• Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365

• Clear Spoken & Written English.

• possess at least one (1) of the following certifications or their equivalent:

o Microsoft 365 Certified: Modern Desktop Administrator Associate

o Microsoft Certified: Azure Administrator Associate; and

o Microsoft Certified: Azure Security Engineer Associate.

• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

• Demonstrate knowledge in the support of workstations, and related components

• Good verbal and written communication skills

• Good coordination skills

• Ability to prioritize effectively and work with a sense of urgency

• Effectively communicates with teammates and managers

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuas / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600-$2,800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Our client is a leading educational institution, providing a holistic education based on the UK National Curriculum.

• Assist the Senior School’s Music team with a wide-ranging curriculum, extracurriculars, and an active schedule of performances.
• Accompany various groups and take charge of creating performance chances for Senior School students.
• Arrange and sequence music for diverse ensembles, fostering a welcoming atmosphere where students are motivated to explore, perform, and support each other.
• Coordinate and promote the yearly "Battle of the Bands" alongside the Music Department and lead select agreed-upon music activities outside regular classes.

Requirements:

• Diploma in Music/Arts or equivalent.
• At least 2 years of experience in supporting music learning, with a focus on piano.
• Proficient in LogicPro and Sibelius
• Strong piano skills with good ensemble and arranging skills.
• Capable of adapting to diverse student age groups and various teaching approaches.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Criteria :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Junior Business Analyst (Workflow) - Banking

1-year renewable contract

We are seeking a junior Business Analyst (2-3 years of relevant exp) with expertise in process engineering and workflows to join our team. The successful candidate will play a crucial role in optimizing our banking processes, ensuring efficiency and compliance across our operations.

Key Responsibilities:

• Process Analysis:
• Conduct comprehensive analysis of existing banking processes to identify areas for improvement.
• Map current workflows related to banking operations, customer service, compliance, and risk management.
• Identify bottlenecks, redundancies, and inefficiencies in processes.
• Workflow Design:
• Design and document new workflows to enhance operational efficiency and customer satisfaction.
• Utilize process modeling tools to create visual representations of banking workflows.
• Requirements Gathering:
• Collaborate with stakeholders, including front-line staff, managers, and IT teams, to gather detailed requirements for process improvements.
• Translate banking business needs into clear, actionable requirements.
• Change Management:
• Develop and implement plans for process changes, ensuring minimal disruption to banking operations.
• Train staff and stakeholders on new workflows and processes to ensure smooth transitions.
• Compliance and Risk Management:
• Ensure that all redesigned processes comply with banking regulations and risk management protocols.
• Work closely with compliance and risk management teams to integrate regulatory requirements into workflows.
• Continuous Improvement:
• Monitor the performance of implemented changes and gather feedback from stakeholders.
• Continuously refine and improve processes based on performance metrics, feedback, and changes in banking regulations.
• Documentation and Reporting:
• Maintain comprehensive documentation of banking processes, workflows, and changes.
• Prepare reports on process performance, improvement initiatives, and compliance metrics.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Industrial Engineering, Information Technology, or a related field.
• 1-2 years of experience as a Business Analyst, with a focus on process engineering and workflows in the banking sector.
• Proficiency in process modeling tools such as BPMN, Visio, or similar.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience with change management principles and methodologies.

Skills

• Process Modeling
• Requirements Gathering
• Business Requirements
• BPMN
• Data Architecture
• Modeling Tools
• Workflow Design
• Business Analysis
• Visio
• Communication