POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems.
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates familiar Microsoft Dynamics NAV, Microsoft Windows.
• Server & Microsoft SQL Server will have an added advantage.

We are looking for a detail-oriented and analytical Business Analyst specializing in Payment Frauds to join our team at Unison Consulting Pte Ltd. In this role, you will be responsible for analyzing and evaluating payment fraud incidents, identifying vulnerabilities in payment systems, and implementing solutions to enhance the security and integrity of payment processes.

Fraud Detection and Analysis:

• Analyze payment fraud patterns and trends to identify potential risks and vulnerabilities.
• Conduct detailed investigations into fraud incidents and document findings and recommendations.

Requirements Gathering:

• Collaborate with business stakeholders and cross-functional teams to gather and document requirements related to payment fraud prevention.
• Define functional specifications for fraud detection systems and tools.

Solution Design and Implementation:

• Work closely with technical teams to design and implement fraud detection and prevention solutions.
• Support system testing and user acceptance testing (UAT) to ensure solutions meet business requirements.

Reporting and Documentation:

• Prepare reports and dashboards to communicate insights, trends, and metrics related to payment fraud.
• Document processes, workflows, and best practices for fraud prevention.

Stakeholder Communication:

• Engage with internal and external stakeholders to provide updates and gather feedback on fraud management initiatives.
• Conduct training sessions and workshops to raise awareness of payment fraud and prevention measures.

1. Corporate Banking
2. Knowledge of scams and their modus operandi
3. Payment Fraud
4. Internet Banking
5. Regulatory and compliance around online payments

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will be responsible developing, implementing, and maintaining data governance frameworks and risk management strategies to ensure the integrity, confidentiality, and availability of our organization's data assets. This role requires understanding of data governance principles, risk management methodologies, and regulatory compliance requirements.

Data Governance Framework Development:

• Develop and implement data governance policies, standards, and procedures to ensure data quality, consistency, and security.
• Establish data governance frameworks and best practices to manage data assets effectively.
• Collaborate with cross-functional teams to define data ownership, stewardship, and accountability.

Risk Management:

• Identify, assess, and prioritize data-related risks and develop mitigation strategies.
• Conduct risk assessments and impact analyses to evaluate potential threats to data integrity and security.
• Monitor and report on data governance and risk management activities to senior management.

Regulatory Compliance:

• Ensure compliance with relevant data protection regulations, such as PDPA, GDPR, and other industry-specific standards.
• Develop and maintain documentation to demonstrate compliance with regulatory requirements.
• Stay up-to-date with changes in data protection laws and regulations and update policies accordingly.
• Provide advises on data related incidents and escalations as necessary

Data Quality Management:

• Implement data quality management processes to ensure the accuracy, completeness, and reliability of data.
• Develop and maintain data quality metrics and dashboards to monitor data quality performance.
• Collaborate with data owners and stewards to resolve data quality issues and implement corrective actions.

Training and Awareness:

• Develop and deliver training programs to educate employees on data governance and risk management principles.
• Promote a culture of data governance and risk awareness across the organization.
• Provide guidance and support to data owners and stewards on data governance best practices.

Stakeholder Engagement:

• Work closely with business units, IT, legal, and compliance teams to ensure alignment on data governance and risk management objectives.
• Facilitate data governance committees and working groups to drive data governance initiatives.
• Act as a liaison between business and technical teams to address data governance and risk management concerns.

Who we are looking for:

Competencies & Personal Traits

• Driven and Self-initiated individual
• Strong stakeholder management
• Strong communication skills, ability to storyline and engage in focused discussions
• When empowered, not afraid to make decisions
• Operates effectively even when things are not completely certain

Working Experience

• 4-8 years’ working experience
• Relevant experience in Consulting relating to data management or across multiple business disciplines as data governance professionals, business process engineers or business reporting functions
• Experience in working in a diverse organisation and across front to back business processes

Professional Qualifications

• Knowledge of tools and techniques of data governance
• Knowledge of tools, techniques and processes for gathering and reporting data

Education

• Degree holder of any business/ financial related discipline

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Company Description

The ITSEC Group is one of the leading cybersecurity groups in the Asia Pacific region, with offices in Singapore, Jakarta, Dubai, Melbourne & Bangkok. We specialize in providing comprehensive cybersecurity solutions to businesses across various industries. With a strong focus on innovation and cutting-edge technologies, we are committed to protecting our clients from evolving cyber threats.

Role Description

This is a full-time on-site role for a SOC L1 Analyst located in Singapore.

Responsibilities:

• Monitoring and analyzing security events, identifying potential threats, conducting investigations, and responding to security incidents

• Work closely with the end client SOC team to ensure the timely and effective detection, containment, and mitigation of security incidents

• Support security developments (such as evolving threats, new or enhanced security controls or changes to the technical infrastructure).

• Ensure that all Infrastructure related procedures, operation guide, architecture diagram, hardening baselines, security metrics, etc documents shall be reviewed annually or updated whenever there are changes within a month.

• Be responsible for strengthening Customer’s cyber security posture against cyber threats through vulnerability management, incident response and analysis, threat hunting and security operations.

• Manage Customer’s Cyber security operation and manage the reporting and handling of cyber security incidents.

• Perform Vulnerability Management leveraging on MVMS.

• Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring dashboard for any abnormalities.

• On boarding of subscribed servers and infrastructure devices to MVMS.

• Provide supporting documents for audits.

• Perform Monthly Vulnerability Assessment, Quarterly Vulnerability Assessment for servers and network equipment.

• Work with application and infrastructure team to ensure compliance and regulatory requirements and industry standards.

Requirements:

• Diploma/degree in computer studies

• 2 years of experience working in a security operation, incident response, vulnerability management or related field.

• Demonstrated experience in network security, server security, endpoint security, web security etc.

• Strong knowledge of security principles, technologies, and industry best practices.

• Experience with log analysis, malware analysis, and network traffic analysis.

• Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.

• Hands-on experience in security appliances such as IBM Guardium, MMVS, Carbon Black, Cyber Ark is a definite advantage.

• Experience in IT security/support operations with willingness to learn above mentioned tools are encouraged to apply. Experienced candidates will be considered for team lead role.

• Independent and capable of working in a high-pressure environment.

• Willing to work in rotational shift environment (including weekends and night shift).

Responsibility of / Expectations from the Role

1 Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.

2 Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

3 Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

4 Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.

5 Perform deployment release management activities.

6 Collaborate with development squad to provide insights for defect fix by providing analysis performed.

EA Number: 11C4879

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Job description

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.

• The broad area of your role covers the following:

• Liaise extensively with external, internal clients and vendors;

• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;

• Successfully translate users requirements into use cases, technical solutions;

• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;

• Good to have - Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc

• Engage customers to explain the rationale of architectures selection, or other technical issues;

• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;

• Prepare system training programs and conduct training to the customers;

• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers required outcome;

• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;

• Perform test briefing to the stakeholders and support UAT.

• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;

• Conduct change impact analysis on customers requests in a change management lifecycle;

• Work with local and off-shore teams to deliver projects on the technical aspects;

• Prepare solutions and proposal for pre-sales activities;

Requirements

• Must have experience working in banking domin;

• Degree in Computer Science and Engineering;

• Minimum 2 years onwards of relevant experience as a Business Analyst and tester, Good to have in Java environment

• Strong analytical skills and possess stamina in following up on issues reported till its resolution;

• Experience in issues/problems and change management processes;

• Ability in analysing system backend logs and performing data mapping and categorisation;

• Able to perform functional and backend testing activities and ensure traceability to requirements;

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;

• Development skillset Java environment, well verse in Jira and SQL is an added advantage;

• Able to work under stringent timeline and exhibit commitment to project completion;

• Strong customer-service orientation and good presentation skills;

• A Good Team Player.

Must well verse in SQL, Linux, System Analysis and UAT testing. Knowledge in Java is an added advantage.

EA Number: 11C4879

From local corporates to large multinationals, clients come to Morgan Stanley for their risk management requirements in almost every type of financial instrument in all the world’s financial markets. Morgan Stanley professionals use our network and technology to provide liquidity and sophisticated analysis, to manage risk and execute reliably in the fast-changing markets.

The Fixed Income Division (FID) is comprised of Interest Rate and Currency Products, Credit Products and Distribution. Professionals in the Division assess and actively manage risk, trade securities, and structure as well as execute innovative transactions in the fast-paced and constantly changing global markets. The Commodities Division is a market leader across a broad range of commodities markets, with expertise in areas including client risk management, financing solutions and investor products.

Asia Corp Sales team covers corporate clients across local corporates and multinationals across Fx, interest rates, and Commodities products. The sales team transacts with this diverse set of clients on a high frequency basis across currencies and products (FX, FX options, Bonds, Interest Rate swaps, interest rate options, government bonds etc.) Sales team represents the firm in front of clients and work very closely with internal stakeholders including traders, structurers, and research analysts to provide best in class execution and coverage to external clients.

The role is based out of Singapore and requires working with the Asia Macro Sales Team. The role will require a fast-learning, dynamic, pro-active and self-motivated person to assist the team in performing day to day tasks which includes (i) post-trade processing (ii) account onboarding work (iii) ad-hoc reporting works and (iv) other ad hoc works

This role requires an individual who likes to work in a high intensity environment with steep learning curve given the fast moving nature of the macro markets

The role involves working on –

• Regular Market Color Update/Daily Tasks – preparing regular market update/trade ideas, updating/refreshing trading axes, positioning report and flow report
• Post-trade Processing - assist in post-trade processing – tie-ing out PVs, trade recaps, trade bookings
• Account Onboarding Work: Working with main sales coverage in coordinating and liasing internally and externally on account onboarding tasks
• Other Ad-Hoc administrative work: electronic client onboarding, liaise on trade settlement related issues, creating research access for clients

Qualifications - External

The basic skills required for the role are the ability to learn quickly how, willing to work hard and thrives in a high intensity working environment with tight deadlines.

Skill set required:

We are looking for a confident and outgoing person, who has exceptional attention to detail and is proactive in taking initiative. We are looking for someone who has the hunger and passion to learn more on markets and strong desire to succeed in the role.

• Passion for market and hunger/desire to learn more and succeed is critical
• Minimum 1 year of experience/exposure or interest in markets/ track markets will be valuable – in FX, FX options or interest rates
• Masters Degree in a quantitative faculty is required
• Excellent communication skills is a pre-requisite given the nature of the role and the location that the role supports
• Attention to detail and ability to follow up and complete tasks
• Team work
• Problem solving
• Strong analytical skills

Job Description & Requirements

ECTION A: POSITION SUMMARY

- Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

7. Ensure Email Backlogs are cleared before the following day start of business.

Job Description

• Performs System Integration Testing, User Acceptance Testing and Regression Testing of the application.
• Generate and share daily execution reports using Jira.
• Involve in daily stand-up meetings.
• Coordinate with team members and other teams for day-to-day work.
• Do email support for different application issues under the team.
• Experience in banking processes particularly on Account Opening System that covers KYC, and Customer Maintenance services.

EA Number: 11C4879

• Assist in onboarding and offboarding of staff
• Administering the pre-tests of candidates
• Pantry and stationery ordering
• Office maintenance
• Opening of mailbox
• Attending to guests at front desk (only around once or twice a day)
• Schedule delivery for external on the festive seasons (Chinese New Year, Mooncake Festival etc.)
• Applying of Jurong Island pass (once a week)
• Maintaining common emails

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Responsibilities :

• Involves in Development and Application Support for multiple applications in banking domain.
• Perform initial analysis for production issues and come with workaround or next action plan, working closely with counter parties (e.g. business users)
• Drive the investigations of critical production issues involving business users, vendors and different application teams from sub systems.
• Work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• Manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Manage implementations of new application releases adhering to the best practices of the release management process.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Collaborate well with other team members and stakeholders in agile teams.

Requirements

• At least 7+ years of total experience in Application Support / Development. (Application support experience in mission critical applications in banking domain is a plus)
• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Fluent working in Linux environments and command line tools.
• Good to have experience: OpenShift, ELK, Application Monitoring Tools, Cloud Technologies
• Education: Preferably a degree in computer science/IT
• Experience of DevOps tools and framework to monitor applications.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Able to work independently with can do mindset and minimal supervision.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Willing to learn and work in a team.
• Professional presence and excellent communication skills.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• ·Windows OS (Must know Windows 10)

We are seeking an Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability.

Responsibilities:

• Provide L1/L2 application support to end-users.
• Escalate unresolved tickets to appropriate teams following established procedures.
• Deliver excellent customer service to build trust and positive relationships with users.
• Ensure adherence to Service Level Objectives (SLOs) and roadmap targets.
• Maintain and update knowledge articles.
• Support disaster recovery (DR), business continuity (BCP) exercises, and patching cycles.

Ideal candidate:

• Basic troubleshooting skills on AS400 and Unix.
• Strong knowledge of SQL queries and data analysis.
• Familiarity with production support tools like ServiceNow and JIRA is a plus.
• Strong verbal and written communication skills, with the ability to engage with a diverse group of stakeholders.
• Proactive, positive attitude with a team-oriented mindset.
• 7+ years of experience in IT production L1/L2 support within the banking industry.
• Knowledge and experience with banking products such as investment instruments, corporate actions, loans, deposits, remittances, and foreign exchange.
• Experience with Olympic banking system is a strong advantage.

Focus on developing and retaining business for District and Retentionaccounts by uncovering growth potential and building good relationship withcustomers.

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
• Develop relationships beyond the main point of contact at all locations.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Manage integrity of shipment and performance data.
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & Customer Account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related KPI measurements including the engagement of corrective measures when applicable.
• Support the Accounts Receivable process of the customer internally within Expeditors.
• Take up additional tasks/ projects as required by CRDM to support the company's goal of business retention.

DEPARTMENT:

The counterparty onboarding team sit within the global COO team which oversees the trading operations of Brevan Howard. The counterparty onboarding team act as a central liaison point between various internal departments including legal, tax, risk, and compliance as well as the firm’s external counterparties. They facilitate the various trading relationships of Brevan Howard’s many funds to allow each fund to deploy its trading strategy effectively.

MAIN DUTIES/RESPONSIBILITIES OFTHE ROLE:

The counterparty team are seeking a proactive individual to join the team in Asia to focus on APAC-specific projects. The role involves engaging with senior stakeholders to implement and manage the priorities of the business, from a counterparty onboarding perspective, alongside driving progress in day-to-day tasks.

The selected individual will need to be adaptable with an eagerness to learn, as well as have a strong voice, to be at the forefront of idea generation and implementation as business needs evolve. Candidates should possess unwavering attention to detail, a high level of numeracy and literacy with the ability to remain calm and confident under pressure. Candidates need to have strong time and task management skills with the ability to react swiftly to the fast and ever changing environment the business operates within.

Candidates should have a strong interest in the area, with an understanding of how the industry operates. The counterparty onboarding role involves daily interaction with external financial institutions, acting as a first point of contact and representative for Brevan Howard, they therefore will need to have excellent communication, negotiation and problem solving skills. Candidates should feel comfortable managing multiple lines of communication, working with multiple counterparties concurrently under time pressure to set up accounts and trading facilities. Serving as a visible, approachable and accountable contact point within the business for counterparty onboarding is central to this role.

This role will develop as the needs of the business. As such, we expect the candidate to be flexible and open to change, with the current responsibilities envisaged as below:

Onboarding

• Assisting in the day to day life cycle of counterparty on boarding across multiple asset classes
• Logging and auctioning new counterparty requests from traders
• Tracking and monitoring new counterparties / new products for existing counterparties via workflow software – includes categorizing of requests and knowing where to push them to - chasing accordingly
• Sending out on boarding requirements – high level reviewing and passing these on the relevant departments
• Liaising with internally risk / compliance / legal and Middle office teams to get the counterparts in place (includes; chasers, reviews, risk and compliance approvals)
• Liaising externally with Front/ middle /back office functions
• Monitoring inbound communications to the counterparties team – answering BAU queries and liaising with relevant department where appropriate
• Updating traders on progress of requests
• Chasing counterparts and liaising with Counterparties on requirements
• Participating in catch-up meeting to review all on-going enquiries
• Operating compliance and middleware platforms

KYC

• Being a first point of contact for KYC enquires
• Sharing constitutional / financial documents with counterparts where appropriate
• Answering counterparty questionnaires and queries
• Liaising with internal departments to escalate more complex queries
• Discussion, and in certain cases, sharing information on higher organizational information
• Getting docs executed by relevant persons
• Updating IHS Markit – including adding counterparts to view adherences

WORK EXPERIENCE/BACKGROUND. BUSINESS SKILLS AND KNOWLEDGE

Skills

• Excellent written and oral communication
• Proven history in problem solving
• Experience in task management / prioritization
• Strong MS Office skills, (Outlook, Excel)
• Prior experience IHS Markit, FIA Tech, Markit Wire a plus
• Working experience constructuing and running SQL queries a plus
• Working experience writing Python scripts a plus

Essential

• Proficiency in Microsoft Applications, such as Outlook and Excel
• Confident communicator
• Ability to perform well under pressure, adaptable
• Inquisitive nature, attention to detail and a positive attitude
• Ability to multitask, meet deadlines and work effectively in an entrepreneurial and team-oriented environment
• Strong analytical, organisational and administrative skills

Desirable

• 2:1 Bachelor’s Degree or international equivalent
• 3 years' relevant work experience. Experience in Investor Relations, Investment Banking, Sales & Trading or Investment Management roles is desirable.
• Prior experience of onboarding in the region
• Working experience constructing and running SQL queries
• Working experience writing Python scripts

Your new company
A fast-growing world leading FMCG brand known for its innovative products, combining advanced technology and user-friendly design.

Your new role
As an FP&A Analyst, you will play a pivotal role in providing analytical support to senior stakeholders of the business. This includes:

• Financial forecast & planning
• Commercial business partnering
• Cashflow management
• Strategic initiatives

What you'll need to succeed
This role is open to candidates with minimum 4 years of experience in finance. An analytical mindset, strong business acumen and good communication skills will make you a strong candidate for this role.

What you'll get in return
Joining one of top companies in the FMCG industry, with attractive remuneration and growth opportunities. What you need to do now
If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

• Extensive experience as a Business Analyst.
• Proficiency in requirements gathering, business process analysis, modelling, process mapping, and information analysis.
• Experience mapping business requirements to product functionality, identifying gaps and opportunities.
• Demonstrated ability to provide a holistic, human-centred approach to digital product design.
• Experience managing information requirements in line with approved record-keeping and information management policies.
• High-level analytical and organizational skills with attention to detail and lateral thinking.
• Effective client liaison, change management, and facilitation skills.

Responsibilities

• Develop and implement a company-wide strategy aligned with long-term goals.
• Communicate complex data analysis results through clear data visualization, reports, and presentations with key stakeholders.
• Create data-driven strategies to drive growth across funnels, including user acquisition, activation and reactivation.
• Identify critical user behaviours and evaluate the financial impacts of business activities.
• Conduct research on industry benchmarks, competitor analysis, and market dynamics to provide insights for developing long-term business strategies.
• Operate in an agile work environment, pivoting quickly and navigating ambiguity to drive business results.
• Manage unplanned and urgent operational tasks as they arise, ensuring smooth day-to-day operations.
• Collaborate with cross-functional teams, including Operations, Marketing, and Product, to align strategic objectives and ensure cohesive execution.
• Lead continuous improvement efforts by developing performance metrics, tracking progress, and optimizing strategic decisions and operations.

Qualifications

Minimum Qualifications

• Bachelor's degree or higher in Business, Economics, Statistics, Data Science, or a related field.
• At least 3 years in a business strategy or management consulting role, with experience and expertise in data analytics.
• Proficient in programming or data query languages such as SQL, R, or similar.
• Proficient in Microsoft Excel, PowerPoint, etc.
• Strong verbal and written communication skills can explain complex concepts to various stakeholders.

Work conditions

• Highly competitive salary.
• Group Medical & Dental Insurance for all employees and their dependents.
• Meal Allowance during work hours.

Senior System Analyst (1 + 1 year contract)

We are looking for an experienced and proactive Senior System Analyst for one of our global clients. The Senior System Analyst will be responsible for analyzing, designing, maintaining, and enhancing existing applications and integrated systems to support business operations. He/she will be required to understand business processes, identify system requirements, and propose solutions to address new requirements across all entities.

The ideal candidate would have more than 3 years hands-on experience in system analysis and development. He/she would need to be experienced in both web-based and windows-based application as well as able todevelop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.

Responsibilities:

• Gather business requirements from process owners and users.
• Convert business requirements into technical specifications for new project and change requests.
• Diagnose the root cause of application issues and implement solutions
• Provide ongoing support and enhancement.
• Collaborate with other project/ IT teams and manage application system activities.

Qualifications

• Degree in computer science or related discipline from a recognized university.
• More than 3 years of recent hands-on experience in system analysis and development.
• Experience in both web-based and windows-based application.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.
• Experience in Azure DevOps.

Interested applicants, please send your CV to [email protected]

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.