Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities :

• Involves in Development and Application Support for multiple applications in banking domain.
• Perform initial analysis for production issues and come with workaround or next action plan, working closely with counter parties (e.g. business users)
• Drive the investigations of critical production issues involving business users, vendors and different application teams from sub systems.
• Work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• Manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Manage implementations of new application releases adhering to the best practices of the release management process.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Collaborate well with other team members and stakeholders in agile teams.

Requirements

• At least 7+ years of total experience in Application Support / Development. (Application support experience in mission critical applications in banking domain is a plus)
• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Fluent working in Linux environments and command line tools.
• Good to have experience: OpenShift, ELK, Application Monitoring Tools, Cloud Technologies
• Education: Preferably a degree in computer science/IT
• Experience of DevOps tools and framework to monitor applications.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Able to work independently with can do mindset and minimal supervision.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

Main responsibilities

Build & change management

· Develop in JAVA for Calypso v14+ package.

· Develop internal components.

Incidents and Requests management (business users and other IT teams)

· Communicate effectively.

· Analyze enhancement requests and bug fixes.

· Document deliveries.

Change management

· Apply monthly release strategy, following the team’s milestones for analysis, coding and testing.

· Support the release roadmap in production.

· Operations management

· Application support, level 3 (expert).

· Troubleshoot and fix issues.

Continuous improvement

· Process improvements.

· Coach more junior team members as required.

· Research, design, and develop software.

· Analyze user needs and develop software solutions

Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Work with other engineers to integrate hardware and/or software systems

Develop specifications and performance requirements.

Qualifications and Profile

· Excellent understanding of Java, PL/SQL & Linux.

· Experience on Calypso versions higher than v13.

· Expertise in Calypso Back office functionality with hands-on experience in customizations of different Calypso modules

· In depth knowledge of Confirmations, Settlement, Position and Accounting modules.

· Understanding of financial assets (FX, Money market, Fixed Income repos, bonds, SLB, issuances) and trade lifecycle.

· Experience with regulatory reporting HRF, NORIA, MMSR.

· Experience in interfacing Calypso with external systems.

· Hands-on experience in implementation projects.

· AGILE track record.

· Experience in GIT, MasterDeploy, SVN, JENKINS, Kafka, Docker, Kubernetes.

· Dababase: Oracle, Sybase, MongoBD.

· Experience in implementing NR scenarios.

· Developing Micro services.

· Curiosity for new technologies.

Potential On-call rotation with team mates to cover night and week-end support.

Details of the Division and Team:

Loans & Structured Credit SEA is a part of Global Financing & Credit Trading, Asia that covers a wide range of financing transactions for SE Asia corporate clients, including private credit and corporate loans, across senior and mezzanine parts of the capital structure.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Interact with Corporate Finance and C-suite personnel alongside senior DB team members to diligence underlying companies, assess the transaction, and to execute trades
• Manage internal transaction credit ratings and approvals processes
• Lead discussions with clients in the negotiation of transaction structure, terms and covenants
• Preparation of credit memos, scenario analysis etc for senior / mezzanine loans to corporates
• Monitor the existing loan exposures in the portfolio
• Mentor the juniors in the team

Your skills and experience:

• Minimum 10 years of experience in Finance, including structured loans, private credit
• Experience in SEA syndicated loans, pre-IPO financing and illiquid share-backed margin loans, across high yield, corporate and sponsor space.
• Experience in carrying out deep dive credit analysis, financial modeling for companies across various sectors
• Ability to understand and analyse financial statements
• Strong communication skills, analytical and detailed oriented

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Main Responsibilities:

1. Regional Business Development and Strategy:

• Oversee and drive the acceptance business in South East Asia, ensuring alignment with the company’s strategic goals.

• Develop and execute regional business development plans, coordinating with various stakeholders to support Southeast Asia business growth initiatives.

• Lead the facilitation of resolutions aimed at enhancing business operations and performance within the region.

2. Strategic Planning and Analysis:

• Develop and implement KPI planning for Southeast Asia markets, ensuring they are aligned with the company’s overall objectives.

• Analyze business performance data to track and monitor key indicators, providing insights to drive strategic decision-making.

3. Membership Development and Support:

• Act as the primary liaison with the Regional Member Council, overseeing the planning and organization of annual meetings and maintaining regular communication with Councilors.

• Develop and execute strategies to enhance member engagement and satisfaction, fostering a strong community within the region.

4. Leadership and Team Management:

• Provide leadership and direction to the business development and member support teams, ensuring high performance and achievement of team objectives.

• Mentor and develop team members, fostering a culture of continuous improvement and professional growth.

5. Stakeholder Management:

• Build and maintain strong relationships with key stakeholders, including partners, clients, and industry bodies, to facilitate business development and member support initiatives.

• Represent the company at industry events and conferences, promoting the brand and expanding the company’s network.

Job Requirements:

• A bachelor’s degree or above in any discipline, with a preference for those with a background in Business, Economics, or a related field.

• Proven track record in business development, with a strong understanding of the financial services, cards, and/or payments industry.

• Exceptional analytical skills, with the ability to interpret complex data and translate it into actionable insights.

• Strong cross-functional and cross-regional communication skills, with the ability to liaise effectively with diverse teams and individuals.

• Excellent written and oral communication skills, with the ability to articulate complex ideas clearly and persuasively.

• Proficiency in Microsoft Office tools, including Excel and PowerPoint, for data analysis and presentation purposes.

• Strong interpersonal skills, with the ability to build and maintain positive relationships with team members, members, and stakeholders.

• Ability to work under pressure and manage multiple projects simultaneously.

• Willingness and ability to travel within Southeast Asia and to the China HQ as required for business needs.

• Fluency in both English and Chinese, with the ability to communicate effectively in both languages.

We are looking for an IT Operations Manager to support Cloud Operations. This is a 12 months direct client contract with a potential to extend / convert into a permanent headcount.

Roles and Responsibilities:

1. Key member of IT Operations team that manages TMLS IT infrastructure and services, including end-user computing

2. Manage and govern IT Infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters

3. Manage or to be involved in Infra related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities

4. Part of the IT Operations team to perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, Change Requests and Application Support.

5. Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.

6. Assist with IT audit management and matters.

7. Ensure delivery and solution complies with internal policies, procedures, standards, and compliance requirements.

8. Contribute and document IT Ops procedures and standards as needed in knowledge base

9. System and network patching, capacity and performance management

10. Assess system performance and recommend improvements.

11. Ensure data is handled, transferred, or processed according to the company guidelines and established processes.

Experience and Skills:

1. At least 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
2. Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools
3. Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage
4. Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
5. Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
6. Strong experience in managing internal stakeholders, end users and vendors.
7. Good teamwork, problem-solving and analytical skills
8. Degree in Engineering/Business/Finance/Computer Science or equivalent

Argyll Scott Consulting Pte Ltd

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

About the firm

Founded in 1997, Marshall Wace is a leading global alternatives investment manager with around $65bn in assets under management and over 600 employees working across London, New York, Hong Kong, Singapore, and Shanghai. Operating as a single team across the globe, we are dedicated to creating long-term relationships with our clients built on trust and integrity. We define our culture as one of continuous innovation and a quest for improvement. We instinctively strive to do things differently, with fresh thinking that enables us to create proprietary value and maximise the benefits to our clients.

We manage quantitative, systematic, and fundamental strategies, specializing predominantly in long/short equity. Our strategies are implemented globally, leveraging proprietary systems and processes. Technology and data have been at the core of our business for more than two decades. In 2002, we launched MW TOPS, the world’s first ‘Alpha Capture’ application. Today, we continue to foster an environment focused on innovation and the pursuit of excellence.

About the role

We are looking for an ambitious, enthusiastic, and highly motivated Analyst to join the global investment team based in Singapore. This role will focus on the Southeast Asian market and enjoys a diverse mixture of responsibilities with a high level of interaction with portfolio managers, investment teams, traders as well as external counterparties.

Your Responsibilities

• High level of interaction with portfolio managers, providing market analysis
• Build and strengthen networks with regional and local brokers by understanding broker structures and dynamics
• Work closely and collaboratively with the global trading and investment teams as well as other teams within the business, including operations, technology and compliance.
• Implement a robust process to generate original, idiosyncratic and uncorrelated investment ideas supported by proprietary research;
• Utilize alternative data to inform investment decisions, where appropriate;
• Challenge consensus views and monitor volatility

Our Requirements

• Demonstrated 5-10 years of experience working as a sell-side broker, ideally servicing hedge funds
• Experience covering Southeast Asian markets
• Excellent communication skills with the ability to build genuine connections and external networks
• Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
• Works well in a collaborative environment, supporting other team members and contributing to the team’s overall success

Job Title: Business Analyst (Banking / 6 Month Contract)

Responsibilities:

• Partner with the front office as a Business Manager to drive solutions, improve procedures/infrastructure for the Variable Capital Company (VCC) business, and implement end-to-end systematically captured workflows. This includes:
• Pre-trade compliance checks
• Order management
• Trading
• Investment operations
• Risk management/compliance/oversight
• Closed-book accounting
• Performance measurement & attribution
  
• Liaise with internal stakeholders and external service providers/brokers for the setup and maintenance of trading accounts, and with Fund Administrators and Custodians to support fund events, asset transfers, and month-end reporting.
• Initiate negotiations and manage external service contracts with vendors, ensuring service level agreements are met. Also, instigate RFPs and conduct due diligence on new vendors/service providers periodically as contracts end.
• Provide secretariat support for VCC-related committee meetings, including the preparation of presentation materials.
• Review and work with business and support units to ensure VCC compliance with regulatory requirements, including the maintenance of registers and records (e.g., for investors and VCC directors).
• Support and coordinate with relevant parties on operational risk reporting, tax/regulatory filings, audit, insurance-related matters, etc.
• Perform assurance or risk/control-related testing (where required).
• Participate in ad-hoc business development projects.

Requirements:

• Education: Bachelor’s degree in Business, Finance, Economics, or a related field.
• Up to 2 years of experience in business management, financial services, or a similar role would be advantageous
• Strong communication and interpersonal skills, with the ability to collaborate across teams.
• Interest in the financial services industry and business operations.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

7-month contract | Real Estate Investments

Raffles Place

Responsibilities:

• Assist in the completion of bespoke investor reporting – quarterly and ad-hoc.
• Internal reporting including investment overviews, valuations, dry powder, and various analytics.
• Updating the database of service providers.
• Updating the sustainability database and the Green Certifications database for the flagship APAC fund.
• Support submission process through data collection and coordinating tenant surveys.
• Assist with the annual data collection and submission.
• Assist with the annual MAS survey submission.
• Other duties as assigned

Requirements:

• Possess Diploma/Degree with minimum 2 years of relevant experience in banking & financial industries
• Proficient in MS Excel, PowerPoint, and Word

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24944

To learn more about this opportunity, please contact Paris at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

What you'll do:

As an Analyst/Assistant Manager for Financial and Regulatory Reporting APAC, your role will be pivotal in supporting the overall success of the financial reporting team. You will assist in preparing and reviewing tax, financial, and regulatory returns while also analysing variances on financials submitted. Your ability to coordinate the creation and maintenance of documentation will be crucial in ensuring financial records/submissions internally and externally are accurate and timely. Furthermore, you will provide invaluable support to the Financial Reporting Department by maintaining a sound knowledge of all approved operating/accounting procedures.

* Assist in preparation and review to ensure timely and accurate preparation of all tax, financial and regulatory returns.

* Analysis of variances on financials submitted to the MAS/HKMA/APRA.

* Coordinate the creation and maintenance of documentation, procedures and strong controls.

* Provide support to the Financial Reporting Department by maintaining a sound knowledge of all approved operating/accounting procedures.

* Assist in ensuring the accounting records are accurate and reliable.

* Support the development, implementation, maintenance and update of the existing accounting system PeopleSoft, regulatory reporting systems.

What you bring:

As an Analyst/Assistant Manager for Financial and Regulatory Reporting APAC, you bring a wealth of experience from your time spent within the banking sector. Your qualifications in Finance, Accounting or Business underpin your strong academic background. Your proficiency with financial modelling tools such as MS Excel and MS Access sets you apart from others. Your independence, organisation skills, self-motivation make you an ideal fit for this role. Moreover, your understanding of regulatory requirements across Singapore, Hong Kong or Australia demonstrates your adaptability within different markets.

* At least 3 years of working experience in the banking sector with strong academic background.

* Minimum GCE A Level or ACCA qualification, Degree in Finance, Accounting or Business.

* Candidate with financial modelling knowledge and/or Visual Basic experience in MS Excel and MS Access is preferred.

* Independent, well-organised, self-motivated and a team player.

* Strong understanding of Singapore, Hong Kong or Australia regulatory and accounting requirements.

* Strong time management skills and priority setting.

What sets this company apart:

Our client is a globally recognised financial institution that values inclusivity, collaboration, and commitment. They offer a supportive work environment that encourages growth and development. Their dedication to maintaining high standards of conduct and their commitment to their values sets them apart in the industry. This is an opportunity to be part of a team that champions customer-focused culture and deepens client relationships.

What's next:

Ready for an exciting career move? Don't miss this opportunity!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R22107048 Eileen Tham

The Role

This role is in the Middle Office (MO) team. The Associate, Health & Benefits – Placement Team will primarily be required to support Section Team Lead in placement activities with a focus on new business placement. This role will also be required to support in implementing and monitoring operational initiatives focus on delivery of placement work, and partner closely with Front Office (FO), insurers and the Global Delivery Centre (GDC) based in Manila (also referred to as the Back Office (BO)) to ensure the smooth delivery of placement activities in Singapore.

Overview of the role:

• Project management and participation in new WTW clients’ renewal or remarketing exercise which includes but not limited to the following, whilst keeping FO Consultants abreast in overall progress.
• Develop remarketing strategy with FO
• Where required, work with FO or advisory lead to design efficient plan designs that meets clients’ needs
• Review Group Fact Finding Form, quotation slips and remarketing information prepared by BO based on clients’ needs and requests and invite vendors to participate
• negotiate and secure competitive pricing with vendors
• review benefits comparison, remarketing report, placement slips, placement of cover to client email prepared by BO, based on standard templates and presented in a format most suitable for Clients to understand
• Send placement instructions and placement slips to Vendors
• Send reviewed placement of cover to client email to FO
• Provide inputs and advice around improving Clients’ policy structures and wordings, where necessary
• Cultivate the culture of learning and sharing about developments and insights of the insurance market, national health schemes and offerings to be better equipped in performing remarketing and placement activities
• Work together with Section Team Lead to cultivate a culture of sharing insights with carriers and colleagues to help drive better and more informed decision making.
• Work together with Section Team Lead to know the national and local H&B vendor marketplace and leverage that knowledge on behalf of Consultants and clients
• Develop good working relationships with Carriers, FO and BO teams
• Work with FO to ensure clients’ benefits program are in line and adhering to local laws
• Internal system updates in relation to remarketing/ placement matters, where required
• Assist Section Team Leader on adhoc projects and initiatives as assigned

Governance, Compliance and Control

• Act with integrity in carrying out duties and responsibilities
• Act with due care and diligence
• Ensure observation of proper standards of market conduct
• Ensure data quality and accuracy when delivery clients’ work
• Adhere to WTW Excellence Model framework

The Requirements

• Minimum of 2-5 years of experience in a Health & Benefits broking or insurer’s role
• Excellent ability to communicate effectively with a strong focus on customer service
• Good oral and written communication skills
• Technical proficiency in Singapore’s employee insurance benefits
• Broad understanding of compliance issues related to local legislation
• High proficiency in Microsoft Office (especially Excel, Powerpoint and Word) and the ability to leverage on these applications to develop reports and presentation as required
• Well organized and detail-oriented to numbers

Equal Opportunity Employer

Your new company

This is a financial services firm with a strong presence and branding.

Your new role

• Be able to perform end-to-end Equities, Mutual funds, and Options Transactions/Corporate actions etc.
• Check and verify that all securities/trade transactions are completed, settlements instructions are processed in a timely and accurate manner.
• Ensure funding sufficiency for trade settlements.
• Reconciliation trade/shares, corporate actions for Equities, Mutual funds, and Options.
• Adhering to control procedures, identifying gaps, and ensuring controls are implemented to close those gaps.
• Interpret data and make recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage escalate and resolve all requests/inquiries/issues/errors and identify policy gaps and formulate policies to streamline processes.
• Participating in project initiatives and taking up ad hoc tasks as required.
• This job will experience a rotation of roles within the Operations team.
• Assist in other ad-hoc duties as assigned.

What you'll need to succeed

• Bachelor’s degree/University degree or equivalent experience with more than 2 years of relevant experience in Equities or Derivatives in either a retail or institutional environment.
• Trade support/settlement in either stockbroking firms, custodian/banks or clearinghouse.
• Knowledge and experience in Equities/Options/ Mutual funds etc would be beneficial.
• Fluent in Mandarin & English (verbal & written) is a must as communication with Chinese-speaking counterparts in China is necessary.
• Proficient in MS office and Excel.

What you'll get in return

This is an excellent opportunity to be part of a financial services organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Monetization Product Operations (MPO) is responsible for Customer Support and Tools & Workflows within Product Strategy & Operations team. Its mission is to provide Best in class advertising experience by ensuring excellence in customer service and streamlining processes & tools to ensure smooth operations.

The team collaborates with Sales to provide post-sales support and works closely with the product team on product improvement through feature requests and management of bugs.

Responsibilities

- Scope and drive global strategic projects on CSAT, Advertiser retention and Loyalty programs for our advertiser base

- Partner with regional operations and product specialist teams on global workflows and high complexity case escalation workflows

- Act as a POC for assigned regions workflow feedback and work with operations leaders to fix gaps across upstream and downstream processes

- Optimise 24/7 service delivery ensure set KPIS are met and exceeded, partner closely with Support Operations functions like Quality, Training & Workforce management

- Manage basic data scoping and analysis activities across topline metrics to feed into larger Continuous Improvement projects

- Monitor tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency.

- Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

- Gather insights from various channels (internal and external teams) QA and amalgamate them for actionable insights

- Gathering industry knowledge and best practices to Efficiency and Effectiveness metrics/KPIS

- Gather and integrate feedback from users to facilitate continuous reporting loops

- Analyze data and feedback to identify trends and opportunities for improving tools and the overall advertiser experience.

- Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Minimum Qualifications

- BA/BS degree or above; or working experience in Analytics

- 4+ years of product operations experience with digital ad products or on saas platforms

- A commercial mindset with experience building business cases from market research and analysis;

- Strong data and business analysis ability, analytical mind, and good data skills; comfortable with spreadsheets;

- Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;

Preferred Qualification

- A fast learner and self-starter who gets to the point quickly with a good sense of judgment and original thinking

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

• Set up credit accounts for new clients and assign appropriate credit limits.
• Track and evaluate customers’ credit performance and maintain their ratings.
• Prepare and submit detailed credit evaluations for both existing and prospective clients.
• Ensure compliance with current sanction regulations, ensuring all company activities align with legal requirements.
• Assist with both internal and external audit and review processes, identifying areas of risk.
• Support the implementation of the annual compliance plan under the guidance of senior compliance officers.
• Facilitate the reporting and investigation of any suspicious activities or transactions.
• Conduct regular compliance audits and risk assessments across various company operations.
• Maintain and update compliance documentation, including risk manuals, trade agreements, and related materials.

Requirements:

• A degree in Business, Marketing, or a relevant field, or equivalent professional certification.
• At least 2 years of experience in credit or risk management, with a focus on compliance.
• Prior experience in the oil and gas industry is an advantage.
• Excellent analytical skills with attention to detail.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXV4589

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Working Location: Tuas x1 & Changi x1 , Jurong x1 (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600 - $2,800

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications:

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Working Day: Monday - Friday 8.30 am to 5.30 pm
• Working Location: Near Pioneer MRT
• Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are looking for an experienced manager to join our Business Support Engineering, Messaging & Product Growth (MPG) team in Singapore. As the manager of the team, you will be responsible for managing a talented team of Business Support Engineers who provide engineering support service to Business Messaging (BM), Click to messaging (CTX), Users Registration (Mobile Identity), Facebook Operator Solution (FOS), and Mobile Analytics partners. These partners include Business Service Provider (BSPs), End Clients, Mobile Operators, Internet Service Providers (ISP), 3rd party aggregators and system Integrators.

The team meets our partners’ needs and different levels of Business Messaging API usage. The team supports Whatsapp/Instagram/ Messenger core platform, Commerce and Integrity for different audiences (BSPs, end clients, Telcos, Tech partners and Tech providers). WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. The WhatsApp Business API, our enterprise solution, helps medium and large businesses communicate with customers all over the world, so they can connect with them on WhatsApp in a simple, secure, and reliable way.

The team enables Meta’s user base growth by working with Mobile Operators / ISPs to help them deploy and proactively monitor and support the deployments of Facebook, WhatsApp and Instagram's Special Pricing configurations, VPN connections, Header Enrichment, and SMSC Binds in addition to detecting and mitigating the registration Artificially Inflated traffic (AIT). The team also works with Infrastructure teams to analyze and resolve any issues reported by Mobile Operators / ISPs / Vendors and evaluate improvements in the infrastructure deployments

We are a team of passionate advocates for businesses, committed to the success of enterprises. Our aspiration is to build a world-class enterprise grade support organization that is customer-centric, with user experience at the heart of everything we do. We are currently seeking a full-time manager who shares our passion for creating a safe and effective environment for people and businesses to connect across the world. The ideal candidate will thrive in a fast-paced organization, be excited about collaboration, and be focused on making a positive impact on the experience of our large scale global workforce and the entire Meta Community.

Responsibilities

• Lead the APAC Business Support Engineering team, a dynamic team that provides support for Business Messaging, User Registration, and CTX Enterprise Support. Ensure the success of our regional customers, work closely with the global team to set strategic direction, drive customer satisfaction, shape organizational strategy, and foster strong partnerships both within our team, crossfunction internal and external partners.
• Hire, support, manage, grow, motivate and retain a team of highly talented support engineers with diverse subject matter expertise who provide best-in-class support to our customers.
• Drive continuous optimization of our product, support systems, workflows, and tools enabling operations at scale and effortless customer experience
• Advocate for the team and align closely with multiple cross-functional partners, driving towards shared business and company goals
• Build a reliable relationship with account teams, partnerships and engineering teams to assure effective resolution of customer escalations. Advocate for, and influence outcomes for operational excellence with key stakeholders.
• Coordinate with the other Business Support Engineering managers in Dublin and Singapore to provide a seamless service to our partners.
• Mentor and continuously develop team member skills and ensure the team can support the next generation of products and partners.
• Acts as the voice of the customer by communicating the partner needs to product teams to improve people’s experiences with our products.
• Independently guide strategy in specific vertical(s) or team(s) and demonstrate breakthrough thinking.
• Ensure the team strategy is consistent by global vertical/ horizontal/ market level.
• Tackle complex problems holistically, solving for problems end to end, not just within immediate scope that have significant business impact.
• Visible as a thought leader in at least one area of expertise at a company level (Business messaging or CTX or Users Registration) .
• Effectively explain strategy and higher-level concepts to the team, cross functional orgs, and senior level executives. Exhibit excellent, articulate, persuasive, concise written and verbal communication skills.
• Ability for 20% international travel (Conditions allowing).
• Experience communicating with cross-functional internal (both technical and non-technical audiences) and external partners.

Minimum Qualifications

• 7+ years professional work experience including at least 4 years of leadership experience managing a technical Engineering team.
• Solid understanding of IT infrastructures and network protocols on different layers preferred with good knowledge of different data exchange formats, and protocols.
• Fundamental understanding of full web stack, REST API development and technologies, and bug management support.
• Experience assessing, analyzing and resolving operational issues using data.
• Experience in managing Operations organization with a focus on operational KPIs and customer satisfaction.
• Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
• Experience working across a global multicultural and multilingual team, solving problems and designing business operations from scratch
• Demonstrated creative problem-solving approach and strong analytical skills.
• Knowledgeable in driving solutions for global business use cases
• Experience with process change management or process improvement
• Passion for Meta’s family of products.
• Time management and multitasking abilities
• Experience working in a technology company, consulting firm or equivalent fast-paced environment

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Working Location: Tuas
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Responsibilities:

• Liaise between system developer and business users to understand business functions, processes and gather users’ requirements
• Evaluate output requirements and formats
• Identify and recommend technological solutions to improve business processes
• Analyze the feasibility and develop requirements for new systems and existing systems enhancement
• Ensure system design fits the users’ needs
• Monitor project progress by tracking activity and resolving issues
• Write a user manual guide and conduct training for users
• Participate in user acceptance testing and testing of new system functionality
• Review, analyse and create detailed documentation on systems and users’ requirements
• Maintain and organise soft copy archival
• Prepare road map for projects

Job Requirements:

• Degree in Information Technology, Business Administration or equivalent
• At least 2 years experience as a Business Analyst
• Keen eye for detail, meticulous and trustworthy
• Strong communication and interpersonal skills
• Proficient in Microsoft Office
• Knowledge of Hyperion and Oracle is an added advantage

Balyasny Asset Management L.P. (BAM) is a global institutional investment firm. We strive to deliver consistent, uncorrelated, absolute returns in all market environments by fostering a culture of research, innovation, and collaboration.

BAM exists at the intersection of finance and technology, combining the deep industry knowledge of leading portfolio managers and financial analysts with software engineers and quantitative researchers. We leverage the collective expertise of our teams to seek out new investment opportunities, analyze market conditions, minimize risk, and provide superior service to our investment partners.

With 2,000+ employees in 17 offices around the world, we embrace a culture that welcomes the free flow of ideas, promotes career development, and supports the health and well-being of our people through world-class benefits.

POSITION SUMMARY
The Macro Analyst/Senior Analyst/Associate PM will report to a Macro Portfolio Manager as part of a team investing across Equity and FX Volatility and Correlation with a Macro and Relative Value approach spanning Asian, European and US markets.

ROLE OVERVIEW:
Responsibilities include, but are not limited to:
· Working alongside Portfolio Manager whose strategy focuses primarily on Equity and FX Volatility and Correlation with a Macro and Relative Value approach spanning Asian, European and US markets
· Help manage front to back trade execution to confirmation of risk in the portfolio
· Executing and managing trades on the Portfolio Manager’s behalf
· Conducting in-depth analysis on volatility arbitrage, dispersion, correlation, relative value and global macro strategies
· Managing and expanding relationships with counterparties across all jurisdictions
· Rebalancing the portfolio periodically
· Expense management (trading cost analysis, brokerage costs, technology, etc.)
· Ad hoc analytical projects involving Excel, VBA, SQL, Python

REQUIREMENTS
· In-depth understanding of volatility and correlation products and strategies across multiple asset classes
· A Degree in Quantitative Finance, Financial Engineering, Mathematics, Physics, Engineering, Economics, Finance or similar
· Minimum 5 years of experience at a buy-side and/or sell-side financial firm in trading or quantitative analysis of Equity, FX and/or Rates products
· Strong analytical, programming and modelling skills
· Strong passion for the global markets and strategies
· Knowledge of at least one of the following programming languages: R, SQL, C++, Matlab, Python. Python is preferable.

· Proven ability to build Macro tools and models