This is a new opportunity to Join a leading global energy trading firm specializing in the trading of physical commodities such as LNG and Coal. My client is at the forefront of the energy markets, leveraging extensive market expertise, advanced trading technologies, and robust risk management practices to deliver superior value to their clients.

Role Overview:

The Middle Office Analyst will play a crucial role in supporting the trading desk by ensuring the integrity and accuracy of trade data, monitoring risk, and providing detailed analysis and reporting. The successful candidate will work closely with traders, risk management, back office, and other stakeholders to facilitate seamless trading operations.

Key Responsibilities:

• Validate and reconcile daily trade entries in the trading system
• Coordinate with traders and back office to resolve discrepancies
• Monitor daily trading activities and positions to ensure compliance with risk limits
• Calculate and report key risk metrics such as P&L, and exposure analysis
• Understanding and ability to calculate the impacts of IR and FX on P&L, working with the Treasury team to ensure the impacts are expected and hedges are correct or executed when required
• Understanding the different funding requirements for derivatives contracts (Futures and Forwards) and how it impacts various stakeholders
• Provide detailed market analysis and insights to support trading decisions
• Identify and implement process improvements to enhance operational efficiency

Key requirements:

• Bachelor’s degree in Finance, Economics, or a quantitative degree.
• 2-5 years of experience in a middle office or similar role within the energy trading sector
• Strong understanding of physical commodities trading, particularly LNG and Coal.
• Experience with ETRM (Energy Trading and Risk Management) systems
• Comfortable with large data sets
• Advanced Excel skills; and knowledge of Power BI / Tableau / Alteryx would be an advantage
• Strong Commercial Awareness
• Excellent analytical and problem-solving skills and be able to work autonomously

If you have the above skills and experience and are looking for a chance are keen to take the next step in your career, apply today or email a copy of your CV to [email protected] to begin a conversation.

• Support implementation of new systems and system changes.
• Manage IT assets and IT systems in terms of supporting, troubleshooting and administration.
• Ensure new PCs are set up in accordance with Company’s policies.
• Support in Cybersecurity matters e.g. PC hardening.
• Work with different stakeholders including internal and external parties e.g. equipment suppliers for IT systems’ hardware and software matters.
• Involve in Disaster Recovery Exercises for various systems.
• Perform other related duties as assigned by management.
• Implement changes to systems after office hours including Sundays (when required).

Requirements

• Minimum Diploma in Computer Science/Engineering, Information Technology or related fields.
• Minimum of 2 years of hands-on experience in IT system support role.
• Proficient in Microsoft Office 365 and computer knowledge.
• Knowledge in AWS cloud, network setup and programming language will be an advantage.
• Possess good attitude, time management, and coordination skills, as well as strong communication and interpersonal skills and ability to learn new/latest technologies
• Able to work well independently or in a team environment.

Tempserv Pte Ltd

License No: 06C3745

Ivy Ng Siew Hoon I EA Reg. No : R1102590

Analyst / Associate - Corporate Finance / Mergers & Acquisitions in Singapore

ING Corporate Finance has a team of over 150 professionals based in offices across Europe, Asia and the US. Our M&A team in Asia are based in offices across Singapore, Manila and Hong Kong with a focus on advising on cross-border transactions in the Technology, Media and Telecom (“TMT”), Energy, Utilities, Power & Renewables (“UP&R”) and Financial Institution (“FI”) sectors. We are looking for enthusiastic individuals with the attitude and skillset to be part of a highly dynamic and driven advisory team.

Your Responsibilities

• Coordinate origination initiatives by working closely with colleagues within Corporate Finance team and from Sector and Strategic Product teams on pitchbook materials for M&A, fund raising, Independent Financial Advisory (“IFA”) and valuation advisory mandates
• Liaise with colleagues from various teams to ensure quality and timeliness of materials
• Support execution for Corporate Finance projects / mandates
• Day-to-day project management and process control with regular interface with client representatives
• Run complex valuation and financial analysis, including development and maintenance of financial models, trading and transaction comparable analysis
• Draft presentation and marketing materials, such as teaser, information memorandum, management presentation
• Coordinate data room processes, administer Q&A logistics and follow up
• Draft process documentation for process materials, such as process letter, bid letter and other transaction document
• Coordinate with more senior members of the deal execution team and obtain requisite internal sign-offs
• Participate in recruiting and helping to organize training sessions for Corporate Finance analysts and interns
• Develop database of Corporate Finance marketing materials and best practice templates

Your Profile

• Degree holder from reputable university. CFA or MBA an advantage at Associate level but not essential.
• 1-3 years of experience in corporate finance or related financial services for Analyst role, 3+ years for Associate.
• Knowledge in fundamental and market-oriented valuation methods
• Possess strong analytical skills, methodical and meticulous with competencies to perform financial modeling and financial analysis
• Strong organizational skills and ability to handle pressure and tight deadlines
• Highly proficient in MS Excel, PowerPoint and word processing applications
• Self-motivated and confident team player with a high degree of initiative
• Excellent oral and written communication skills in English
• Asian language ability will be an added advantage

Note: We are looking to hire at both Analyst and Associate level!!!!!!!

Job Responsibilities:

• Building, testing, and delivering lifecycle messages to enable marketing initiatives and objectives.
• Executing messaging optimization and adopting best practices.
• Running split and multivariate tests, ensuring test protocols minimize bias.
• Coordinating with market strategists in creating and managing marketing campaign processes to drive video content engagement from subscribers.
• Creating and managing project plans with clearly defined deliverables and resources, coordinating work streams and dependencies, tracking and communicating progress, identifying obstacles, and ensuring they’re addressed.
• Monitoring messaging programs and campaigns and mitigating or flagging issues to partners.
• Trafficking messages utilizing targeting capabilities.
• Implementing and auditing all analytic encoding to enable messaging effectiveness.
• Driving messaging reporting and running ad hoc analysis when requested.

Basic Requirements:

• Degree in Technology, Marketing, or any related discipline.
• 4+ years in marketing executing CRM/Lifecycle channel optimization and insight.
• Must have working knowledge of SQL and template scripting (e.g., AMPscript, Liquid).
• Must have working knowledge of Salesforce Marketing Cloud, Braze, and/or other lifecycle marketing platforms, ideally certified in one main platform.
• Experience in email, push, SMS, in-app messaging channels and platforms.
• Understanding and administration of message experimentation best practices.
• Attention to detail, with an ability to identify issues and implement remedies.
• Proficiency in building HTML emails from asset files, making message template adjustments, and articulating more complex needs to developers.
• Analytic orientation and curiosity, using insights to drive your next course of action.
• Superior presentation, communication, and documentation skills.
• Ability to multitask, handle simultaneous projects, exceptional problem-solving skills, and display composure under stress.
• Self-motivated, with a drive to exceed user expectations and enable partner marketing teams.
• Superior stakeholder partnership management via a consultative approach.
• Working knowledge of agile methodologies and of Jira/Confluence.
• Working knowledge of email and mobile channel best practices.
• Ability to be on-call when high-priority business needs necessitate.
• Experience supporting a regionally distributed stakeholder team.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Exciting Credit Analyst opportunity with a regional bank!
• Focused in commercial and corporate banking clients across diversified industries.

You will prepare and review credit applications, financial projections etc. You will also evaluate and structure credit facilities and make recommendations for the relationship managers. Lastly, you will ensure facilities are in line with the bank’s credit policies.

At least 4 years of experience as a Credit Analyst in Commercial or Corporate Banking. Meticulous, excellent time management skills and adept in credit analysis.

If you are interested in this opportunity, please send your CV to [email protected]

Reg No. R1875901
BeathChapman Pte Ltd
Licence no. 16S8112

The Role:

My Client is a leading Bank and we are looking for a Third Party Risk Analyst to join the team in Singapore. This is a well rounded role and you will be given the exposure across the Third Party Risk and Operational Risk space.

Responsibilities:

• Develop and maintain all Third Party Risk policies
• Ensure Third Party and Operational Risk requirements are appropriately addressed.
• Mitigate any Third Party Risk within the business and to ensure the business and ensure they are in line with regulatory requirements
• Conduct KRI and RCSA, and coordinate Third Party Risk Management efforts across offices.
• Create a robust Risk and Compliance culture in the business

Requirements:

• A bachelors degree in a reputable university
• At least 3 years of Third Party Risk / Operational Risk experience – Banking and Financial Services preferred
• Strong understanding of Outsourcing, Third Party, and Operational Risk guidelines.
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

My Client is a global Commodities Trading House and we are looking for a Market Risk Analyst to join the business in Singapore. We are looking for Risk candidates with an interest in growing their career within the Market Risk function with leading brand names in the Commodities space.

Responsibilities

• Oversee all Middle Office and Market Risk related work
• Work with the Traders on any PnL and Hedging related work
• Manage the Trading desk's exposure and calculate Value at Risk (VaR)
• Manage daily Profit & Loss (P&L) reporting
• Ensure that trading activities are within internal and external policies
• Update and enhance any ETRM related data and processes
• Perform mark to market and any adhoc quantitative related work

Requirements

• A bachelors degree in a reputable university
• 3 to 10 years of experience in a Commodities Risk / Middle Office function
• Experience across VaR, PnL, Mark to Market etc
• Candidates with VBA, Python, R preferred

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming languages (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Strong oral and written communication skills.
• Experience in advertisement tech/digital technology is a plus.

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This position is responsible for handling, processing or monitoring allocated claims – primarily Healthcare (Medical malpractice) and Professional Indemnity across APAC following the established standards, procedures and guidance to deliver excellent customer service.

Involved Line(s) of Business:

Healthcare (Medical malpractice) and Professional Indemnity

Job Duties:

• Register, review, reserve and pay claims reported by brokers and cedants.
• Investigate, evaluate and resolve assigned claims including non-standard within designated personal authority level, in line with established standards, procedures and guidelines provided.
• Conduct pro-active settlement through appropriate negotiation including instruct and collaborate with counsel regarding litigation strategy and claim resolution.
• Identify and investigate suspicious / fraudulent claims under supervision.
• Manage customer/intermediary interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction.
• Organise and use suppliers to ensure appropriate and timely services are provided to customers.
• Identify non-standard or complex claims and escalating to supervisor
• Support more experienced colleagues in the handling of non-standard cases.
• Assist in preparation of reports or analysis where necessary.
• Ensure compliance with all legal, regulatory and policy requirements internally and externally.
• Monitor and file reports on cases below deductible
• Additional duties and responsibilities as warranted including ad-hoc projects.

Qualifications

Essential Requirements:

• Relevant academic qualification in the form of a law degree or, in the absence of the same, evidence of relevant claims handling experience.
• Possess Certificate of General Insurance ("CGI") from the Singapore College of Insurance is a minimum requirement. Where the job holder does not have this minimum qualification then the job holder is expected to complete the examinations and achieve the CGI within the probation period.
• Apply planning, prioritization and organizational discipline in managing workload
• Ability to exercise sound judgment and analytical ability.
• Possess negotiation skills and attention to details.
• A good team player and able to work independently and under pressure.
• Possess good interpersonal skill and customer service oriented attitude.
• Ability to work on relevant PC applications.

Working at Allied World

Our team of over 1,500 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

· Instant membership in the Allied World Family — a global network of colleagues who will support your career journey

· A manager who will help you build your career through a structured coaching program

· Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworld and LinkedIn at linkedin.com/company/allied-world.

Responsibilities:

• Assist in defining requirements and designing applications to meet business process and application requirements under SAP HR.
• Provide production support.
• Create training material and perform helpdesk cover.
• Develop, configure and maintain SAP HR modules, including personnel administration, organizational management, time management, payroll and benefits.
• Collaborate with cross-functional teams to identify and document business requirements, design solutions and configure the system.
• Provide guidance to the technical team to ensure the successful implementation of SAP HR solutions.
• Analyze and troubleshoot system issues, identify root causes, and implement solutions in a timely manner.

Requirements:

• Bachelor's degree in Computer Science, Information Technology or a related field.
• At least 1 year of experience in SAP HR functional analysis.
• Working knowledge of SAP HCM On Premise Human Capital Management.
• Experience in personnel administration, organizational management, time management, payroll and benefits modules.
• Analytical and problem-solving skills.
• Ability to work independently and in a team environment.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Established Logistics MNC
• Regional Exposure
• Flexible working arrangement

A renowned supply chain and logistics firm is seeking a Regional Tax Analyst to join their fast-growing organisation.

This is a regional position with a wide coverage of tax matters ranging from Corporate, Indirect and Transfer Pricing matters across the globe. You will be working closely with local country finance counter parts and their tax agents on the full spectrum of tax, while deep diving into the transfer pricing matters such as the specific calculations and monthly/quarterly inter-co charges/transactions. You will oversee the data master file, and partner closely with the finance teams and tax agents on tax matters.

The ideal candidate should have a degree in Accountancy and Finance or have a professional qualification in Accountancy/ Tax. A minimum of 4 years of relevant regional tax experience is integral, with a focus on corporate tax and GST compliance, with some transfer pricing experience.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Reg No. R22109336
BeathChapman Pte Ltd
Licence no. 16S8112

The Role:
My Client is a leading Bank and we are looking for a Third Party Risk Analyst to join the team in Singapore. This is a well rounded role and you will be given the exposure across the Third Party Risk and Operational Risk space.

Responsibilities:

• Develop and maintain all Third Party Risk policies
• Ensure Third Party and Operational Risk requirements are appropriately addressed.
• Mitigate any Third Party Risk within the business and to ensure the business and ensure they are in line with regulatory requirements
• Conduct KRI and RCSA, and coordinate Third Party Risk Management efforts across offices.
• Create a robust Risk and Compliance culture in the business

Requirements:

• A bachelors degree in a reputable university
• At least 3 years of Third Party Risk / Operational Risk experience – Banking and Financial Services preferred
• Strong understanding of Outsourcing, Third Party, and Operational Risk guidelines.
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

My Client is a leading Fintech firm and we are looking for a KYC Analyst to join the team in Singapore. They are a leading brand within the Banking and Payments space and we are looking for a KYC Analyst to join their expanding team in Singapore.

Responsibilities

• Undertake all KYC and Onboarding related work and prepare files for the senior management
• Work with the sales team to onboard any new clients
• Monitor any high-risk relationships and onboarding of sensitive clients, and to identify any suspicious activity and transaction
• Oversee the AML policies and procedures across jurisdictions and ensure they are in line with local regulations
• Provide KYC and AML advisory to the senior management, and ensure any gaps and high-risk transactions are identified and mitigated

Requirements

• Bachelor’s degree in a relevant field
• At least 3 years of experience in an AML / KYC within Financial Services – payments / fintech / banking preferred
• Highly adaptable and able to work in a lean team
• Strong communication skills to collaborate with the sales and senior stakeholders

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

• Permanent headcount, based in Singapore
• Leading corporate finance advisory firm
• Candidates must have relevant equity research / investment research experience

Responsibilities would include:

• Cover small and medium cap companies listed on the Singapore exchange, including developing financial models for forecasting and undertaking financial statement analysis
• Prepare equity research reports that are backed up by industry and company-specific data, as well as insights from industry experts and company management
• Secondary role is to interpret economic and market trends and recommend trading and investment strategies to clients on a weekly basis
• Conduct weekly presentation of trading and research ideas to internal sales and external clients
• Keep abreast with market developments, e.g. new investment ideas, etc., that can affect markets across different asset classes

Profile of ideal candidate:

• Around 1-5 years of relevant experience
• Strong analytical skills and attention to details
• A team player, self-motivated, independent and able to work under pressure
• Able to interact/communicate with internal/external clients, with good presentation skills
• Multi-tasker with the ability to meet deadlines
• Proficient in spreadsheets, databases and Bloomberg

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-19663/FB.
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent. Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Key Responsibilities:

• Collaborate with internal stakeholders to understand ESG risk management needs and write clear business requirements.
• Develop comprehensive project plans, including timelines, resource allocation, and risk management strategies.
• Collaborate closely with cross-functional teams to implement ESG risk management solutions and ensure clear communication and alignment with organizational goals.
• Conduct User Acceptance Testing (UAT) to validate the functionality and usability of ESG risk management tools and systems.
• Provide support in conducting sector-level research to identify sector specific emerging ESG risks, adaptation strategies and decarbonization pathways.
• Stay updated on regulatory developments, industry standards, and emerging trends in ESG risk management to drive continuous improvement initiatives.
• Prepare research reports, presentations, and thought leadership content on ESG topics for internal use to stakeholders.
• Contribute to the development and enhancement of ESG risk management frameworks, policies, and procedures.

Job Requirements:

• Bachelor’s Degree, preferably with a focus in business and sustainability.
• At least 2-3 years of experience in areas of risk management, project management or ESG reporting.
• Excellent interpersonal, communications, writing, analytical research, and organizational skills.
• Excellent influencing and persuasion skills and can network and communicate with stakeholders from different functions and of all seniority levels.
• Self-starter, performance-oriented individual.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This job is involved in gathering, analysing, interpreting operations data to effect positive business outcomes. You will bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help management make better decisions.

You will also utilize your expert knowledge of operational systems, workflow processes and policies to ensure support of client service expectations, continuous improvement, and overall efficiency.

Job Duties and Competencies:

• Collaborate with the underwriting, operations, and finance teams to improve process interaction that led to better quality data.
• Gather data on current operations through observations, reports, and interviews.
• Analyse current operations to determine strengths and areas of improvement.
• Designs efficient operational processes and assist with implementation of changes.
• Ability to create dashboards using database application tools like Power BI.
• Provide quality assurance of imported data, working with outsourced service providers as necessary.
• Analyse data and information to identify business opportunities.
• Enhance workflow and cross-departmental engagements.
• Support initiatives for data integrity and normalization.

Essential Requirements:

• 5 - 8 years’ experience as data analyst, business analyst.
• Analytical skills to identify trends, patterns, and inefficiencies from gathered data to effect business processes.
• Breadth and depth of insurance business.
• Excellent computer skills and proficient in Excel, Word, Outlook, and database applications.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills and a collaborative management style.
• Open to direction and collaborative work style and commitment to get the job done.

Working at Allied World

Our team of over 1,400 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World Family — a global network of colleagues who will support your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworld and LinkedIn at linkedin.com/company/allied-world

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a part of the Enterprise Support Team, you’ll spend most of your time interacting directly with our users and ensuring that they have a stellar Stripe experience.

What you’ll do

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email
• Own and managed business critical escalations and incidents
• Become the expert in all Stripe products, deeply understanding our processes and workflows in order to resolve user issues
• Manage a small portfolio of users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders
• Work with Engineering and other Operations teams to diagnose and solve technical user problems
• Develop relationships with users and identify opportunities to improve support and overall experience with Stripe
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations

Responsibilities

Casework

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email and occasionally by call
• Become the expert in all Stripe products & how our largest users use them with their unique integrations, in order to comprehensively resolve user issues with context-aware support

On-call

• Own & manage business critical escalations and incidents from start to finish
• Iterate & improve service delivery for business critical escalations in order to delight our largest users who value quick resolution and proactive communication to any outages

Support Partner/Projects

• Manage a small portfolio of 1-2 users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders. These users are either new to Enterprise support or are a heavy user of support
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations
• Identify and lead initiatives across our 5 pillars (Prevention, Availability, Effectiveness, Satisfaction, Effortlessness) to enable the team to provide a best-in-class support experience to our largest users at scale

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Embodies an empathetic, user-first mindset and embodies Stripe’s operating principles
• Has exposure to or experience with managing relationships with large, exceptionally complex/senior level stakeholders
• Exhibits an investigative mindset, strategic thinking, high attention to detail, and cross-functional coordination skills
• Can demonstrate technical aptitude, having experience with data analysis or use of technical tools to troubleshoot user issues
• Has demonstrated ability to problem solve with minimal guidance in a rapidly changing environment
• Has exceptional written, verbal, and presentation-based communication skills and the ability to translate complex solutions to users simply and clearly
• Will work willingly at least two weekend days per quarter, and two holiday days per year - you’ll receive a weekday off of your choosing the week following a weekend shift

Preferred qualifications

• Prior experience with or exposure to SQL, Tableau, Hubble and APIs
• Some background experience in account management, customer experience, program management or project management
• Comfortability learning new functions and features of technical products
• Experience leveraging root-cause analyses to make data driven decisions

Responsibilities

• Conduct audits and identify the associated risks
• Support Function Audit Head and Deputies in project planning and execution
• Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis.
• Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing.
• Participate in digital initiatives (including data analytics tools and data driven operating model) to promote data driven audits.

Requirements

• Degree qualification in Accounting or any related discipline
• At least 4-6 years’ relevant experience in the financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions
• Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities
• Ability to establish and maintain positive relationships with stakeholders and team mates.
• Proven robust analytical skills with keen attention to detail.
• Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) will be good to have.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

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Job Responsibilities:

• Conduct comprehensive evaluations of intricate financial data, forecasts, and industry and country risks, synthesizing findings effectively.
• Demonstrate adeptness in writing and presenting, articulating complex credit structures and obligors with clarity and brevity.
• Enhance the quality and punctuality of Credit Applications, ensuring alignment with risk tolerance, policies, and procedures, while identifying key risks and mitigation strategies.
• Formulate clear recommendations for the appropriate credit committee's consideration.
• Ensure timely submission of credit proposals within prescribed deadlines for approval by Credit Committees.

Job Requirements:

• Hold a postgraduate degree in Economics, Finance, Accountancy, or Business Administration, with a strong background in analytical and quantitative methodologies.
• Possess 5-7 years of banking experience, with significant exposure to credit functions across diverse product portfolios, markets, and business models.

R22104464
EA: 19C9859

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of SOC for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 3-5 or more years of experience in running security operations including management of Security Operation Center (SOC).

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

Job Responsibilities:

• Responsible for analysing the issues and patterns for the Thai music market and providing insights to other teams.
• Handle day-to-day relevance judgement tasks with a focus on Thai music market.
• Collaborate with other teams to evaluate and analyse search algorithms, metadata accuracy, and identify opportunities for improvement.
• Support research initiatives that improve search and recommendations features for a music application, which involves analysing and writing information in Thai language to tailor the platform for Thai users.
• Review work performed by vendors and provide feedback on quality and accuracy.

Job Requirements:

• Degree holder with at least 1 year of relevant working experience.
• Able to read and write in Thai (CU-TFL – Advanced) to analyse information in Thai and provide relevant search term suggestions.
• Knowledge of the Thai market is required to support Thai market.
• Ability to work successfully with teams on multiple projects under tight deadlines.
• Good proficiency in MS Excel.
• Basic knowledge of SQL.
• Basic knowledge of Python is a plus but not required.

Job Scope:

Data extraction and analysis (70%)

· Assist in collecting, cleaning, and organizing data from various sources (IQVIA, Sales report, etc)

· Work closely with Marketing team to understand the analytical needs. Analysis of sales by product, by sales channel and customer performance, comparison against Market performance, marketing spends effectiveness and other critical KPIs and Metrics etc.

· Perform in depth data analysis to identify trends, patterns, and insights.

· Create visualizations and reports to communicate findings effectively.

· Support the team in developing and maintaining databases by acquiring data from primary and secondary sources, and build dashboards that will make our data evaluation process more flexible or scalable across datasets

· Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity

· Create and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources

Raising of PR/PO/ACR (20%)

· Raise purchase requisitions, ACR and purchase orders in SAP.

Miscellaneous (10%)

· Ad-hoc tasks as required by team.

Requirements:

· Minimum Diploma of any equivalent field

· Organized and meticulous individual

· Skilled in data analysis tools such as Excel and Power BI

· Strong analytical skills with the ability to work with large datasets

· Keen eye for details and accuracy

· Able to adapt well in a fast-paced environment

· Ability to handle multiple projects simultaneously

· Team player who has good time management skills

Additional Information:

· Salary – Up to S$4K + 1 month completion bonus

· Contract duration: 12-month contract, renewable/convertible to perm

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Duo Tower, Bugis MRT

Responsibilities

• Monitor tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency;
• Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements;
• Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies;
• Gather insights from various channels (internal and external teams) QA and amalgamate them for actionable insights;
• Gathering in industry knowledge and best practices to improve CSAT;
• Ensure all managed tools deliver an intuitive, smooth, and efficient user experience for advertisers;
• Gather and integrate feedback from users to facilitate continuous tool refinement;
• Analyze data and feedback to identify trends and opportunities for improving tools and the overall advertiser experience;
• Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights;
• Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Qualifications

• BA/BS degree or above with 5+ years of product operations experience with digital advertisement products or on saas platforms;
• Familiar with advertising solutions on Google, Meta, and Snapchat platform is a plus;
• A fast learner and self-starter with a good sense of judgment and critical thinking skills;
• Experience building business cases from market research and analysis;
• Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;
• Strong data and business analysis skills; comfortable with spreadsheets;
• Knowledge of MS Excel, Power BI, Tableau or Lookerstudio is a plus;
• Experience working in a sales/client-facing capacity.

• Leading corporate firm
• Singapore based, permanent headcount
• Require someone who can do carbon accounting, carbon calculations, reporting, financial analysis

Responsibilities would include:

• Review GHG emission data inputs submitted by data owners to ensure compliance with Group’s requirements, resolve issues to achieve on-time submission, promote transfer of sustainability-related knowledge to the owners
• Assist with the group’s scopes 1,2,3 GHG emissions calculation and inventory development, and identify improvement & efficiency opportunities to achieve higher process efficiency
• Handle queries from external auditors and facilitate closure of any findings
• Assist with system implementation and process automation to refine reporting processes
• Proactively track and evaluate the development of climate risk disclosures in the region, keeping a watchful eye on emerging trends and the changing regulatory landscape
• Assist with the implementation of the organization’s climate-related financial statement metrics and related disclosures in a note to its audited financial statements
• Establish strong stakeholder relationships and maintain effective communication channels

Profile of Ideal Candidate:

• Bachelor’s degree in any discipline
• 1-5 years of relevant experience within sustainability / ESG
• Must be strong with numbers, data, financial analysis, and know calculation of Scope 1 & 2 emissions following GHG protocol
• Basic knowledge of key sustainability standards and frameworks (e.g. GRI, UN SDG, TCFD)
• Possess strong logical and analytical thinking skills with attention to detail and accuracy
• Enjoys working in a fast-paced and demanding environment while delivering desired results
• Strong team player who thrives on excellence and continuous improvement
• Comfortable working with multiple stakeholders from various background

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-162197/FB
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112