Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Responsibilities:

Software Technical Services:

1. System software maintenance: Routine maintenance, installation, upgrades of Windows operating systems; using guides and configuration services,and system image creation and maintenance；
2. Application Software Services：OFFICE series software; IE series software and other business software systems installation, maintenance, and upgrades；
3. User Guidance Services：Resolve client issues with commonly used software operation, hardware problems encountered, and provide basic training；
4. Virus Protection Maintenance：Installation of antivirus software, updates for antivirus databases, and removal of viruses from client terminals；

Hardware Maintenance Content

1. Hardware installation, debugging, network configuration, peripheral installation, and driver installation；
2. Detection, localization, and troubleshooting of hardware faults；
3. Providing hardware repair and delivery services；
4. Ensuring stable operation of hardware (hard drives, motherboards, memory, etc.) through routine maintenance to extend hardware lifespan；
5. Providing irregular guidance and training on hardware usage, software operation, and internet use based on customer needs and actual conditions to enhance customers’ computer skills and efficiency；
6. Assisting in the numbering and registration of existing equipment, and compiling statistics on maintenance rates and costs；

Network Issues

1. Terminal network connections；
2. Terminal network troubleshooting；
3. Network connections and troubleshooting from switches to terminals；

Helpdesk Service Content

1. Handle tickets assigned by the Call Center and complete them on time；
2. Address other Helpdesk tasks as per the client’s work arrangements；

Basic Requirements

1. Physically healthy and passed health examinations；
2. Familiar with various Windows operating systems and computer hardware (desktop computers, laptops, etc.)；
3. Familiar with general network hardware and capable of performing basic troubleshooting and configuration tasks；
4. Familiar with the configuration of various application software；
5. Possess a college diploma or bachelor’s degree in computer science or a related field, with one to two years of relevant work experience.
6. Good customer communication skills and the ability to plan and organize work.

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Responsibilities

Automate CFD Market Making trading strategies and develop scripts for trade execution.

Backtest trading strategies and algorithms.

Write test cases and user requirements for IT systems.

Conduct User Acceptance Testing (UAT).

Troubleshoot production issues and follow up with relevant stakeholders until resolution.

Requirements

Degree in any discipline, programming background preferred.

Prior work experience of at least 1 year in securities dealing / trading is preferred.

Proficiency in the major programming languages like VBA, C++.

Knowledge of risk and hedging concepts.

Certifications in CMFAS M1a, M5 & M6 and M6a is an advantage.

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Mon to Fri 8.30am to 5.30pm

Job Purpose:

To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

Responsibilities

• Conduct audits of the Risk Managment Financial portfolio, focusing on market and liquidity risk management practices, as well as finance operations
• Analyze the Bank's risk, capital, and financial data to identify trends, insights, and areas for improvement.
• Collaborate with stakeholders to enhance the accuracy and relevance of data-driven risk management strategies.

Requirements

• Degree qualification in Accounting or any related discipline
• At least 1 year of experience in risk management auditing, preferably in a financial institution.
• Proficiency in data analytics tools and techniques to analyze risk and financial data.
• Excellent problem-solving skills and attention to detail.
• Ability to communicate effectively and present audit findings clearly to stakeholders.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

The Analyst will be based in Singapore to analyze the media trend in the China market. You will leverage data analysis and market research techniques to uncover trends, identify opportunities, and inform strategic decision-making.

Job Description:

• Oversee the quality of ratings from external vendors and ensure accurate assessment of content relevance for Chinese media.
• Generate detailed reports that analyze issues, patterns, and trends specific to Chinese media content.
• Use data analysis tools (SQL, Python, Tableau) to identify insights and uncover relevance issues within query logs and metrics.
• Collaborate closely with statisticians, engineers, and data scientists to evaluate and refine search algorithms.

Requirements:

• BA/BS or equivalent industry experience in Business Administration, Business Analytics, etc.
• Experience data analysis tools such as SQL, Python, Tableau.
• Good knowledge of Large Learning Model and Artificial Intelligence.
• Familiar with search and recommendations engines.
• Experience analyzing large data sets and generating reports.
• Able to read and write in Mandarin (min. B3 in 'O' level Chinese or equivalent certifications) to read, analyze and write content in Mandarin.
• Good knowledge of Chinese media such as music and movie industries is required to support the Chinese market.
• Excellent analytical and problem-solving skills.
• Ability to work effectively with teams on multiple projects under tight deadlines.
• Willingness to be proactive in bringing new, innovative ideas to the table.

We're seeking a talented Data Analyst based in Singapore to analyze the media trend in the German market. You will leverage data analysis and market research techniques to uncover trends, identify opportunities, and inform strategic decision-making.

Job Description:

• Oversee the quality of ratings from external vendors and ensure accurate assessment of content relevance for German media.
• Generate detailed reports that analyze issues, patterns, and trends specific to German media content.
• Use data analysis tools (SQL, Python, Tableau) to identify insights and uncover relevance issues within query logs and metrics.
• Collaborate closely with statisticians, engineers, and data scientists to evaluate and refine search algorithms.

Requirements:

• BA/BS or equivalent industry experience in Business Administration, Business Analytics, or relevant.
• Experience data analysis tools such as SQL, Python, Tableau.
• Good knowledge of Large Learning Model (LLM) and Artiticial Intelligence (AI).
• Familiar with search and recommendations engines.
• Experience analyzing large data sets and generating reports.
• Able to read and write in German (min. ILCE German B2 CEFR or equivalent certifications) to read, analyze and write content in German .
• Good knowledge of German media such as music and movie industries is required to support the German market.
• Excellent analytical and problem-solving skills.
• Ability to work effectively with teams on multiple projects under tight deadlines.
• Willingness to be proactive in bringing new, innovative ideas to the table.

• Permanent headcount, based in Singapore
• Leading Asian bank
• Candidates must have relevant financial services experience in a project management / business planning or processing / performance management function

Responsibilities:

• Document business processes, workflows, and functional requirements, conduct gap analysis
• Work with technical teams to design solutions that align with business goals, and evaluate potential banking software, tools/ platforms to recommend suitable options
• Manage project timelines, scope, and resources in coordination with project managers
• Testing and Implementation Support: Develop test cases and scenarios for user acceptance testing (UAT), Coordinate with QA teams and business units to validate and test solutions
• Identify risks associated with processes, systems, or projects and propose mitigation strategies
• Analyse existing business processes and suggest improvements to enhance efficiency and customer experience
• Stay updated on industry trends, emerging technologies, and competitive practices to recommend improvements

Requirements:

• Bachelor’s degree in any discipline
• Advanced degree (e.g., MBA, Master’s in Finance) and professional certifications (e.g., CFA, FRM, CBAP, or PMP) advantageous
• At least 4-5 years of experience in a related role in financial services
• Data Analysis Tools: Proficiency in Excel, SQL, and experience with financial analysis tools (Tableau, Power BI, or other data visualization software)
• Knowledge of CRM Systems: ERP (e.g., SAP, Oracle) or CRM systems is a plus
• Ability to analyse and interpret financial information and translate to visuals
• Strong written and verbal communication skills to create reports and presentations for stakeholders
• Experience in project management, including scoping, timelines, and stakeholder coordination
• Good stakeholder management and communications
• Team player

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22709/FB.
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent. Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

• Salary up to $4,300 with variable bonus
• Working location: Queenstown
• Experience in CRM is a MUST

Responsibilities:

• Conduct regular checks on dealer showrooms and service centers to ensure compliance with requirements.
• Manage and lead franchise brand ownership benefits programs and CRM activities.
• Manage CRM functions and processes to engage current and future customers.
• Oversee the Customer Feedback Management (CFM) system, ensuring live cases are closely monitored and promptly resolved.
• Acknowledge and address customer complaints/feedback within 24 hours, via phone or written acknowledgment.
• Follow up with low-scoring survey customers, working with stakeholders to resolve concerns.
• Manage the customer database to introduce loyalty programs
• Provide marketing support in terms of administration, customer service, and events

Requirement:

• Diploma in Business/Marketing or equivalent.
• 1 to 3 years of experience in a customer-facing work environment, including managing IT administration, such as Salesforce.
• Proficiency in Microsoft Office applications, particularly MS PowerPoint.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Responsibilities

• Develop a basic understanding of Credit Card and Card Rewards processing to support campaign-related activities.
• Support user requests and testing with strong attention to detail in a fast-paced environment.
• Plan and organize UAT schedules efficiently, ensuring deadlines are met.
• Liaise with technology partners to define solutions, align delivery timelines, and ensure UAT environment readiness.
• Prepare UAT documentation, including test plans, scopes, scripts, and data.
• Set up rewards campaigns in the UAT environment and perform comprehensive end-to-end testing.
• Document test results systematically, prepare structured test artifacts, and conduct reviews and walkthroughs with stakeholders.
• Monitor and manage UAT progress by providing timely status updates, reporting issues early, and ensuring prompt resolution.
• Collaborate with cross-functional teams to support system implementation, including preparing instructions/parameter forms for rewards campaign setups.
• Coordinate live verification activities with business teams and stakeholders.

Qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience
• Team oriented and ability to work under pressure.
• Excellent execution skills in a multi-tasking mode and follow-up effectively.
• Self-starter with excellent communication and interpersonal skills.
• High level of accuracy & attention to detail.
• Knowledge of JIRA and SQL would be good to have

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

(WEST) - near Tuas West Road MRT

Responsibilities:

- Manage ex-stock list and record incoming and outgoing stocks.

- Fetch sales enquiries, discuss clients’ needs and propose concepts, products & solutions.

- Negotiate price and project timelines with customers.

- Follow up closely on job orders with clear and concise communications with produtions.

- Ensure stock inventory list is accurate and up-to-date at all times.

- Support sales team with processing quotation, sales order & filing.

- Attend to customer enquiries, follow-up and maintain good relationship with customer.

- Coordinate orders and lead time with operations team.

- Participate in sales & marketing meetings to provide update on feedback from customer.

- Achieve team target and provide back up to other team members when they are away.

- Ensure correct billing information with accounts receivable & provide support in recovering outstanding bills.

- Attend site visits, Build rapport with customers, providing consultation and sales support.

- Ensure successful outcome of transactions, contracts and proposals.

- Keep abreast of industry trends and news and ensure product offerings are updated and relevant.

- Any other related task and ad-hoc duties as assigned.

Requirements:

- Possess Diploma / Certificate

- Minimum 2 years of relevant experience.

- Good communication skills (Spoken and Written)

- Meticulous, highly organized and team-player.

- Self-driven, adaptive and interpersonal skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Description:

• As a Compliance Operations Analyst you will be responsible for:
• Act as first line of defense by creating and monitoring case queues to identify, triage and assess
• potentially high risk and priority cases which may be escalated
• Actively work cases and compliance operations queues in a timely manner to ensure service
• levels are maintained including assessing suspicious activities and filing SARs
• Reviewing existing merchants’ portfolio and conducting periodical KYB refreshers
• Monitor and research customer accounts and money transfers for Anti-Money Laundering
• (AML), sanction screening, negative media alerts, Terms of Service (TOS) violations, Know Your
• Customer (KYC), Customer Identification Program (CIP), Enhanced Due Diligence (EDD)

Requirements:

• At least 3 years experience with performing KYB (Know Your Business) and/or business
• underwriting processes
• Fluency in English with excellent verbal and written communication skills
• Great analytical skills Familiar with external compliance related rules, regulations and policies related to the payments
• industry.
• Thrives in a fast-paced environment while maintaining composure and able to make sound
• decisions under pressure
• Problem-solving attitude
• Must display a high level of professional judgment, commitment, integrity, teamwork and
• customer service
• Bachelor’s degree in Business Administration, Finance, Accounting or Operations
• CAMS - an advantage

• 2-year contract with completion bonus for each year.
• More than 3 years of hands-on experience in system analysis and development.
• Must be able to develop and fix bugs in .NET, C#, Angular JS, SQL.

As a Senior System Analyst, your role is to analyze, design, maintain, and improve existing applications and integrated systems that support business operations. You will work closely with business processes, identify system needs, and propose solutions to meet new requirements across various entities.

Job Description

• Gather business requirements from process owners and users.
• Convert business requirements into technical specifications for new project and change requests.
• Diagnose the root cause of application issues and implement solutions
• Provide ongoing support and enhancement.
• Collaborate with other project/ IT teams and manage application system activities

Requirements

• Degree in computer science or related discipline from a recognized university.
• More than 3 years of recent hands-on experience in system analysis and development.
• Experience in both web-based and windows-based application.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.
• Experience in Azure DevOps.
• Experience in the shipping industry is preferred, but not required.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Permanent headcount, based in Singapore
• Leading Asian bank
• Candidates must have relevant financial services experience in a project management / business planning or processing / performance management function

Responsibilities:

• Document business processes, workflows, and functional requirements, conduct gap analysis
• Work with technical teams to design solutions that align with business goals, and evaluate potential banking software, tools/ platforms to recommend suitable options
• Manage project timelines, scope, and resources in coordination with project managers
• Testing and Implementation Support: Develop test cases and scenarios for user acceptance testing (UAT), Coordinate with QA teams and business units to validate and test solutions
• Identify risks associated with processes, systems, or projects and propose mitigation strategies
• Analyse existing business processes and suggest improvements to enhance efficiency and customer experience
• Stay updated on industry trends, emerging technologies, and competitive practices to recommend improvements

Requirements:

• Bachelor’s degree in any discipline
• Advanced degree (e.g., MBA, Master’s in Finance) and professional certifications (e.g., CFA, FRM, CBAP, or PMP) advantageous
• At least 4-5 years of experience in a related role in financial services
• Data Analysis Tools: Proficiency in Excel, SQL, and experience with financial analysis tools (Tableau, Power BI, or other data visualization software)
• Knowledge of CRM Systems: ERP (e.g., SAP, Oracle) or CRM systems is a plus
• Ability to analyse and interpret financial information and translate to visuals
• Strong written and verbal communication skills to create reports and presentations for stakeholders
• Experience in project management, including scoping, timelines, and stakeholder coordination
• Good stakeholder management and communications
• Team player

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22709/FB.
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent. Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Job Summary: Support SEA+KR Finance team in the consolidation, reporting and analysis of actuals and financial forecast, for both P&L and B/S. To support SEA+KR FP&A Manager to prepare insightful financial analysis and KPI performance tracker for review with General Manager and Commercial teams.

Markets covered: SEA (Singapore, Malaysia, Vietnam, Philippines, Indonesia), South Korea

Job Scope:

· Prepare, consolidate and analyze monthly actual reports required by leadership team and Area Finance including Flash report, DSO, DOH, SG&A, margin fall-through and mix drivers

· Prepare summary reports for analysis of actual, ensure accurate and timely forecast submission in quarterly LBEs cycle

· Prepare, coordinate and consolidate daily/weekly sales reporting. Track and monitor actual sales and margin performance

· Provide analysis, commentary and proactively highlight unusual trends and take timely action to address variances with business stakeholders

· Work with team to develop clear timelines, responsibilities, follow-up and internal review processes for the region

· Develop tools/templates to drive better understanding of performance and metric trends

· Support monthly financial close process including preparation and submission of general ledger entries to ensure accurate reporting of financials

· Analyze countries financial to generate business insights and identify cost savings opportunities.

· Assist preparation of presentation materials required for monthly business reviews

· Drive continual standardization and streamlining of planning and forecasting processes

· Participate in commercial demand review meeting and leverage data (sell in, sell out, and inventory data) to provide insights on business health and performance.

· Involvement in any other ad hoc projects, internal audit and business analysis that Division, regional leadership team and Area Finance takes on

Requirements:

· Degree in Finance/Accounting or equivalent education

· At least 5 years working experience in Financial Planning and Analysis and/or Audit

· Good knowledge of accounting principles

· Knowledge of financial modelling and analysis, budgeting and forecasting principles

· Highly proficient in Microsoft excel formulas, able to work with high volume of data to provide insightful analysis

· Good in analytical/ problem solving skills and critical thinking abilities

· Can-do attitude: Innovative and collaborative with a passion for quality and efficiency

· Attention to detail, self-directed, and eager to grow and adapt in a changing and fast-paced environment

· Familiar with SAP ERP system, and data reporting system such as Essbase, HFM

Additional Information:

· Contract duration: 12-month contract

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Bugis, DUO Tower

Company’s Profile

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Sales Support Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Responsibilities:

• Responsible for providing administrative and clerical support to Sales Team
• Handle sales enquiries, communicate and coordinate sales-related issues with customers and overseas offices
• Preparing quotations, reports and other sales-related document
• Sales order follow up and liaise with internal departments to ensure smooth delivery
• Other ad hoc projects as assigned

Requirements:

• Min Degree in Business Management or related fields
• Possess work experience in pre-sales support or sales is a good bonus (Fresh graduates will also be considered)
• Independent, self-motivated, well organized, highly responsible and detail minded
• Strong problem-solving skills and an ability to adapt in a fast paced, dynamic team environment
• Strong multi-tasking ability and a good team player

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Pre-sales Support to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Responsibilities:

• Responsible for providing administrative and clerical support to Sales Team
• Handle sales enquiries, communicate and coordinate sales-related issues with customers and overseas offices
• Preparing quotations, reports and other sales-related document
• Sales order follow up and liaise with internal departments to ensure smooth delivery
• Other ad hoc projects as assigned

Requirements:

• Min Degree in Business Management or related fields
• Possess work experience in pre-sales support or sales is a good bonus (Fresh graduates will also be considered)
• Independent, self-motivated, well organized, highly responsible and detail minded
• Strong problem-solving skills and an ability to adapt in a fast paced, dynamic team environment
• Strong multi-tasking ability and a good team player

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

• Perm with hybrid work arrangements
• Strong L1 support with some regional experience and have supported large user headcount (i.e. >1500)
• Ability to manage both Mac ad Windows OS and be familiar with tools such as O365, Active Directory, Microsoft Exchange Administration, Bitlocker, etc.
• Good communication skills

Job Description

• Monitoring, maintaining, troubleshooting computer systems and networks problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification using SCCM/JAMF/MDM
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures.
• Ad hoc tasks and projects as needed

Requirements

• 5 - 8 years prior experience in a helpdesk support role with strong troubleshooting and problem-solving mindset
• Strong knowledge of Microsoft Windows operating system’ Microsoft Office products, Mac operating system and Mac management
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Confident in managing relationships with APJ stakeholders across levels and vendors
• Proven operator in processing support requests across APJ amongst other priorities
• Team player mentality in a regional & global team
• Ability to work independently in a fast-paced environment
• Can work in flexible hours within a global team

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661