Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

A leading global company is seeking a Lead Cybersecurity Analyst to enhance security across the software development lifecycle (SDLC). This role focuses on designing, implementing, and managing security protocols for Azure-based systems, with an emphasis on DevOps and cloud security practices.

Responsibilities:

• Security Integration: Embed security protocols into DevOps pipelines, ensuring comprehensive security at each SDLC stage.
• Cloud Management: Secure Azure infrastructure, including virtual networks, storage, and Kubernetes services (AKS).
• Continuous Monitoring: Establish real-time threat detection and response solutions using tools like Grafana or outsourced SOC services such as Darktrace.
• Automation: Create automation scripts for security processes using Infrastructure as Code (IaC) tools like Terraform and ADO.
• Vulnerability & Compliance: Perform regular security assessments, manage vulnerabilities, and ensure compliance with GDPR, PDPA, ISO 27001, and other relevant standards.
• Incident Response: Lead incident response efforts, with well-defined response plans to address security incidents.

Qualifications:

• Bachelor’s or master’s degree in Computer Science, Information Security, or a related field.
• At least 5 years of experience in DevOps or cloud security roles, ideally with experience in zero-trust architectures.
• Proficient with Azure services, CI/CD pipelines, and security tools (e.g., SIEM, IDS/IPS).
• Familiarity with scripting languages (PowerShell, JSON) and experience with tools such as Darktrace and CATO is advantageous.
• Certifications such as AZ-500, CISSP, or other cloud security certifications are beneficial.

EA: 14S7084 | Registration No:R1981018

About Us:

Hippo Prop is a fast-growing, innovative property agency dedicated to delivering exceptional real estate solutions. We are known for blending technology, creative marketing, and forward-thinking strategies to transform the way properties are bought, sold, and rented in Singapore through brands such as SmartSeller. If you are passionate about property, tech, and creating compelling content, this is your chance to make an impact.

Role Overview:

We are looking for a Property Market Analyst who is analytical, data-driven, and passionate about real estate trends. This role involves analyzing market data, identifying opportunities, and providing insights that support business decisions, marketing strategies, and client advisories. You will be integral in helping us understand the evolving property landscape in Singapore and guide strategic planning.

Key Responsibilities:

• Market Research & Analysis: Conduct in-depth research on Singapore’s property market, including trends, pricing, transaction volumes, and regulatory developments.
• Data Interpretation: Analyze and interpret data from various sources (e.g., URA, HDB, PropertyGuru) to generate insights and reports that inform business decisions.
• Forecasting: Develop market forecasts, identifying potential investment opportunities, pricing strategies, and growth sectors.
• Competitive Analysis: Monitor competitor activities, products, and pricing strategies, providing insights that can be used to refine Hippo Prop’s competitive positioning.
• Client Advisory: Provide agents and property buyers with accurate data insights, reports, and presentations that enhance their understanding of the property market.
• Strategy Support: Collaborate with marketing, sales, and management teams to refine strategies based on market data, helping to align business goals with market realities.
• Reporting: Prepare regular reports, dashboards, and presentations that track market performance and support strategic initiatives.
• Trend Spotting: Stay up-to-date with economic indicators, demographic shifts, and other factors influencing the property market, offering timely insights.

Qualifications:

• Education: Bachelor's degree in Real Estate, Business, Economics, Finance, or a related field.
• Experience: At least 3 years of experience in property analysis, real estate consultancy, or a related field.
• Analytical Skills: Strong analytical abilities, with proficiency in data analysis tools such as Excel, Tableau, or other business intelligence software.
• Research Skills: Ability to conduct thorough research, interpret complex data, and present findings in a clear and actionable format.
• Market Knowledge: Solid understanding of the Singapore property market, including residential, commercial, and HDB sectors.
• Communication: Excellent verbal and written communication skills, with the ability to present complex data insights clearly to both technical and non-technical audiences.
• Detail-Oriented: High level of accuracy and attention to detail, ensuring all data is precise, relevant, and actionable.
• Adaptability: Strong problem-solving skills and the ability to adapt quickly to changing market conditions and business needs.

Job scopes

• Assist Front Office with doing a 1st level check on KYC profiles to ensure completeness and accuracy before approval
• Perform name screening to check clients for adverse news
• Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations
• Collaborate with internal stakeholders, including compliance, risk management team and checker team to ensure alignment with company policies and industry best practices.
• Perform CDD/EDD review on high net-worth client and establish client's source of wealth according to company policies.
• Execute day to day operation tasks.
• Performing the due diligence on new/existing clients, requesting the KYC information, documentation, review, and verification of received documentation and making an analytical risk assessment.
• Periodically evaluate existing Clients according to established policies and procedures.
• Periodical review of KYC records as to completeness, including verifying that due diligence has been performed and that standards are complied with; also, that the files and risk assessments are current and up to date.
• Investigating high risk clients and reporting where necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the client file.
• Maintain continuous contact with customer to keep customer file updated.
• Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents.

Job Requirement:

• Bachelor’s degree or diploma in banking/ finance or in any related majors
• At least 2-3 years of experience in KYC role within the banking, financial, or insurance industry
• Good understanding of AML and Counter Financing of Terrorism (CFT) framework
• Good to have experience with AML monitoring and screening
• Excellent research and analytical skills
• Must have good planning and time management/prioritization skills
• Good interpersonal skills

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

*This role requires a security clearance. Eligible individuals will be prioritised.

The Role:

Our Red Team, Offensive Security Associate Analysts & Analysts work with organisations and technical teams to perform a variety of assessments and provide practical advice to keep them secure. Red team members are generally familiar with and apply themselves to most aspects of cybersecurity but specialize in penetration testing for web applications, mobile applications and APIs.

They help to ensure cybersecurity issues are identified along with their associated risks, and guide organisations to manage this risk in a practical manner.

This role will also be responsible for guiding junior talent to become cybersecurity experts as well.

You will be:

· Taking up the role of an Engagement Lead on projects, as an individual contributor, working with your team to complete projects;

· Conducting various security assessments for various technology types and environments, with a focus on penetration testing; and

· Coordinate with clients and other subject matter experts in different fields, as required in projects.

A suitable candidate would have some or most of the following attributes:

· 1 or more years of experience in offensive security or a technical security field.

· Preferred Certifications: OSCP and CREST CRT

· Demonstrate deep understanding of penetration-testing methodologies, techniques, and remediation.

· Understand technology systems and be able to identify and describe vulnerabilities in web apps/web APIs, network systems, and within code;

· Familiar with threats in the different environments, from cloud to endpoints or IoT systems to perform review of hardening controls for such systems; and

· Reactive and adaptable to new threats and technologies as they evolve.

Experience and Certification

· 1-3 years of experience in offensive security or a technical security field.

· Preferred Certifications: OSCP and CREST CRT, technology depth certifications

The Mission:

Protect and enable growth of value creators, through excellence and integrity.

To be the first choice for visionary organisations and talents, and to turn every client into a client for life.

We are passionate about providing opportunities to our team members to be the best version of themselves and building partnerships with our clients to ensure cybersecurity empowers them towards their business goals.

The Team:

Our team is made up of Information Security professionals coming from all types of professional and personal backgrounds - we have a unique, international environment and believe in having fun at work. We offer benefits to help you in your career progression and also provide training and certification opportunities, flexible hours, a great workplace environment, a culture focused on helping you become a well rounded consultant while working in a technically strong, diverse team.

About Privasec

Privasec is an independent cybersecurity consulting firm and we have been operating for more than 7 years. We have offices located in Singapore and Malaysia, as well as in 6 different cities in Australia.

We offer Cybersecurity services ranging from Offensive Security to Strategy, Governance, Risk and Compliance services, including ISO27001 implementation and adoption of other International Standards for our clients. We are ISO27001 certified, CREST Accredited and a PCI QSA company.

Job Responsibilities:

• Be accountable for the day-to-day media-related data analysis for Chinese market
• Ensure timely completion of projects
• Supervise the quality of ratings for external vendors, collaborate and provide feedback
• Create high quality reports by analyzing the issues and patterns for the market and provide feedback to technical teams
• Collaborate with technical teams to evaluate and analyze the company’s search algorithms and data, and identify opportunities for improvement
• Vet new relevance algorithms and features by rating pages and providing feedback to the engineers for improvement
• Use metrics and query logs to uncover relevance, data issues and suggest changes to algorithms
• Work cross-functionally to help resolve search and recommendations issues
• Train and lead fellow analysts, help improve overall team growth
• Translate written data/content in Chinese into English or vice versa
• Liaise with Chinese-speaking vendors and counterparts based in China

Key Qualifications:

• At least 3 years of relevant experience in analyzing large data sets and generating reports that identify patterns
• Experience with data, financial, or business analysis using SQL, macros, etc.
• A team-player who works well with cross-functional teams with exceptional interpersonal skills
• Technical - solid quantitative skills, including analytical abilities and math proficiency
• Excellent analytical and problem-solving skills
• Solid verbal and written communication skills
• Ability to work successfully with teams on multiple projects under tight deadlines
• Willingness to be proactive in bringing new, innovative ideas to the table
• Able to read and write in Chinese to liaise with vendors and counterparts based in China, and translate written and oral content in Chinses into English or vice versa

Additional Requirements

• Experience with data, financial, or business analysis using SQL, macros, etc.
• Experience with search and recommendations engines
• Experience working in the music or movies/tv space

Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows to identify areas for improvement. Create detailed user stories, use cases, and functional specifications.
• Project Planning: Assist in project planning and management, including defining project scope, objectives, and deliverables.
• Communication: Serve as a liaison between business stakeholders and the development team to ensure clear understanding of requirements and priorities.
• Solution Design: Work with the development team to design solutions that meet business needs and align with technical capabilities.
• Testing and Validation: Participate in testing activities to ensure that the developed solutions meet the specified requirements. Facilitate user acceptance testing (UAT).
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance business operations and efficiency.

Skills and Qualifications:

• Analytical Skills: Strong analytical and problem-solving skills to evaluate business processes and identify solutions.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Technical Knowledge: Understanding of software development processes and methodologies. Familiarity with tools such as JIRA, Confluence, or similar.
• Project Management: Ability to manage multiple tasks and projects simultaneously, with a focus on delivering high-quality results.
• Interpersonal Skills: Strong interpersonal skills to build relationships and work collaboratively with cross-functional teams.
• Education: Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant certifications (e.g., SCRUM Master, Product Owner) are a plus.

Experience:

• Work Experience: at least 3 years of experience as a Business Analyst, preferably in an application development or software development environment.
• Industry Knowledge: Experience in the specific industry (e.g., finance, healthcare, retail) can be beneficial.

Job responsibilities:

• Collaborate with stakeholders to gather and document business requirements for new features and enhancements.
• Create detailed user stories, use cases, and functional specifications.
• Assist in project planning and management, including defining project scope, objectives, and deliverables.
• Serve as a liaison between business stakeholders and the development team to ensure clear understanding of requirements.
• Work with development team to design solutions that meet business needs.
• Participate in testing activities and facilitate user acceptance testing (UAT).
• Analyze business processes and workflows to identify areas for improvement and recommend solutions to enhance business efficiency.

Requirements:

• Bachelor’s Degree in Business Administration, Information Technology, or a related field.
• At least 2 years of experience as a Business Analyst, preferably in an application development or software development environment.
• Excellent analytical and problem-solving skills to evaluate business processes and identify solutions.
• Understanding of software development processes and methodologies.
• Familiarity with tools such as JIRA, Confluence, or similar.
• Ability to manage multiple tasks and projects simultaneously.
• Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Excellent interpersonal skills to work collaboratively with cross-functional teams.
• Knowledge of Agile methodology, certification in Scrum Master is a plus.

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

RESPONSIBILITIES

• As the Company's representative, oversee the Company's operations to ensure business runs smoothly and effectively
• Provide administrative support to the business operations
• Handle, organize and perform filing of business documentation, maintaining high levels of accuracy and confidentiality
• Effectively coordinate and manage meetings through proper scheduling, and preparing appropriate agenda
• Prepare relevant reports, contracts and documentation (including translation of documents)
• Prepare periodically reporting to Management and HQ

REQUIREMENTS

• Diploma or Bachelor Degree in Business Administration or related
• Minimum 5 years relevant working experience in operations, finance or relevant
• Strong organizational skills with ability to multitask and prioritize effectively
• Excellent communication (written and spoken) skills in English, Mandarin and Bahasa Indonesia (Native) to liaise with counterparts from various countries
• Willing to travel within short notices

5 days work week (Monday to Friday)

4 hours per day (Either 9am - 1pm OR 2pm - 6pm)

OPERATION
• Assisting in processing for domestic and export order
• Assisting in consolidating and tracking shipments.
• Assisting in overseeing buyer orders, ensure timely execution and delivery management.
• Assisting in managing inventory levels to ensure smooth operations.
• Assisting in the management of social media platforms. (Instagram & Tiktok)

ACCOUNTING
• Assisting in processing expense invoices from vendors

Key Requirements:

• A positive and proactive individual

• Preferably familiar with SAP and social media platforms

Job Responsibilities:

• Process buyers' orders and manage customer service inquiries.
• Coordinate the preparation of samples.
• Work closely with production teams to manage order lead times, resolve daily issues, and ensure timely delivery.
• Liaise with suppliers and clients to facilitate smooth operations.
• Prepare quotations, tenders, purchase orders, delivery orders, and handle data entry.
• Plan and manage the delivery schedule to ensure on-time fulfillment.

Requirements:

• Experience in the garment industry or a Diploma in Fashion Merchandising or a related field.
• Strong communication skills.
• A team player who is self-motivated, driven, and proactive.
• Detail-oriented with a strong willingness to learn.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Location: Central, Singapore
Employment Type: Full-time
Package: SGD 6 – 7K/month + Bonus

Company Overview
A leading organization in the field of Cyber Security Technologies is seeking a skilled IT Service Desk Analyst to enhance its IT service and support team in Singapore.

Position Summary
An exciting opportunity has opened for an IT Service Desk Analyst in Singapore. This role involves providing IT support for the APJ region, focusing on desktop and laptop systems, applications, mobile devices, and related technologies. Responsibilities include handling user inquiries, managing end-user assets, onboarding new hires (both locally and remotely), creating user and email accounts, and imaging and deploying computers. The ideal candidate will excel in a fast-paced environment, demonstrating strong communication skills and a commitment to excellent customer service. Organizational skills and the ability to manage multiple tasks are essential.

Key Responsibilities:

• Monitor, maintain, and troubleshoot computer systems and network issues.
• Process support tickets efficiently within established SLAs while ensuring high customer satisfaction.
• Install and configure laptops, printers, phones, operating systems, applications, and other necessary equipment.
• Image computers according to specifications using SCCM/JAMF/MDM.
• Maintain Active Directory.
• Provide support for Office 365 and corporate software.
• Assist in deploying new applications and hardware.
• Repair and support equipment as needed.
• Act as the security liaison in the Singapore office, ensuring compliance with security policies.
• Take on additional tasks and projects as required.

Qualifications:

• 5 to 8 years of experience in a helpdesk support role with strong troubleshooting skills.
• Solid knowledge of Microsoft Windows OS, Microsoft Office suite, Mac OS, and Mac management.
• Experience with Active Directory management and Exchange administration (including email accounts).
• Strong relationship management skills with stakeholders across the APJ region.
• Ability to handle support requests alongside other priorities.
• Team player with a collaborative spirit in a regional and global context.
• Ability to work independently in a fast-paced environment.

This position is perfect for individuals looking to make an impact in a supportive team environment while contributing to important IT initiatives.

If you are interested in the opportunity, kindly apply with your updated CV.

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

We're seeking a talented Market Insight Analyst based in Singapore to analyze the media trend in the India market. You will leverage data analysis and market research techniques to uncover trends, identify opportunities, and inform strategic decision-making.

Job Description:

• Oversee the quality of ratings from external vendors and ensure accurate assessment of content relevance for Tamil media.
• Generate detailed reports that analyze issues, patterns, and trends specific to Tamil media content.
• Use data analysis tools (SQL, Python, Tableau) to identify insights and uncover relevance issues within query logs and metrics.
• Collaborate closely with statisticians, engineers, and data scientists to evaluate and refine search algorithms.

Requirements:

• BA/BS or equivalent industry experience in Business Administration, Business Analytics, or relevant.
• Experience data analysis tools such as SQL, Python, Tableau.
• Familiar with search and recommendations engines.
• Experience analyzing large data sets and generating reports.
• Able to read and write in Tamil (min. B3 in 'O' level Tamil or equivalent certifications) to read, analyze and write content in Tamil.
• Good knowledge of India media such as music and movie industries is required to support the India market.
• Excellent analytical and problem-solving skills.
• Ability to work effectively with teams on multiple projects under tight deadlines.
• Willingness to be proactive in bringing new, innovative ideas to the table.

We're seeking a talented Market Insight Analyst based in Singapore to analyze the media trend in the China market. You will leverage data analysis and market research techniques to uncover trends, identify opportunities, and inform strategic decision-making.

Job Description:

• Oversee the quality of ratings from external vendors and ensure accurate assessment of content relevance for Chinese media.
• Generate detailed reports that analyze issues, patterns, and trends specific to Chinese media content.
• Use data analysis tools (SQL, Python, Tableau) to identify insights and uncover relevance issues within query logs and metrics.
• Collaborate closely with statisticians, engineers, and data scientists to evaluate and refine search algorithms.

Requirements:

• BA/BS or equivalent industry experience in Business Administration, Business Analytics, etc.
• Experience data analysis tools such as SQL, Python, Tableau.
• Familiar with search and recommendations engines.
• Experience analyzing large data sets and generating reports.
• Able to read and write in Mandarin (min. B3 in 'O' level Chinese or equivalent certifications) to read, analyze and write content in Mandarin.
• Good knowledge of Chinese media such as music and movie industries is required to support the Chinese market.
• Excellent analytical and problem-solving skills.
• Ability to work effectively with teams on multiple projects under tight deadlines.
• Willingness to be proactive in bringing new, innovative ideas to the table.

Job Overview:
We are seeking a highly motivated and experienced individual to join our team as a Field Service Engineer. The successful candidate will be responsible, for ensuring the efficient delivery of technical support services to end-users. The role involves a combination of hands-on technical expertise, and effective communication skills at all levels including the customers management.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain solid relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptopsetup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Solid knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management.

Cyber Security Support

Network Security Support - knowledge

Network Solutions - Symantec

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Responsibilities

Automate CFD Market Making trading strategies and develop scripts for trade execution.

Backtest trading strategies and algorithms.

Write test cases and user requirements for IT systems.

Conduct User Acceptance Testing (UAT).

Troubleshoot production issues and follow up with relevant stakeholders until resolution.

Requirements

Degree in any discipline, programming background preferred.

Prior work experience of at least 1 year in securities dealing / trading is preferred.

Proficiency in the major programming languages like VBA, C++.

Knowledge of risk and hedging concepts.

Certifications in CMFAS M1a, M5 & M6 and M6a is an advantage.

Mon to Fri 8.30am to 5.30pm

Job Purpose:

To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

My Client is a global Financial Services Firm and we are looking for a Market Risk Analyst to join the business in Singapore. This is a new headcount due to their expansion plans, and you will be working directly with the Traders on all Risk related work.

Responsibilities:

• Oversee all Middle Office and Market Risk related work
• Work with the Traders on any PnL and Hedging related work
• Manage the Trading desk's exposure and calculate Value at Risk (VaR)
• Manage daily Profit & Loss (P&L) reporting
• Ensure that trading activities are within internal and external policies
• Perform mark to market and any adhoc quantitative related work

Requirements:

• A bachelors degree in a reputable university
• 1 to 5 years of experience in a Market Risk function
• Experience across VaR, PnL, Mark to Market etc
• Candidates with VBA, Python, R preferred

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

We're hiring! Analyst / Associate Operations (Private Markets Focus) – Singapore

Join our dynamic, entrepreneurial team to oversee operations for our private market funds and investment products. This role is crucial for ensuring operational excellence from back to middle office.

Key Responsibilities:
• Manage daily operations of funds and investment products
• Oversee NAV process and investor reporting
• Develop and streamline operational procedures
• Handle cash management, trade booking, and reconciliations
• Ensure regulatory compliance and address governance issues

Requirements:
• 2-5 years in fund management, focusing on private markets
• Experience in Fund Administration and Accounting
• Strong understanding of PE, VC, and alternative investments
• Excellent analytical and communication skills
• Diploma/ Bachelor's degree in Finance, Accountancy, or related field

Singaporeans/ Singapore PR to apply

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Location: Central, Singapore
Employment Type: Full-time
Package: SGD 6 – 7K/month + Bonus

Company Overview
A leading organization in the field of Cyber Security Technologies is seeking a skilled IT Technician and Support Specialist to enhance its IT service and support team in Singapore.

Position Summary
The IT Technician and Support Specialist will be responsible for delivering comprehensive IT support across the APJ region. This role involves providing first-line assistance for desktop and laptop systems, applications, mobile devices, and other related technologies. Key responsibilities include responding to user inquiries, managing end-user assets, setting up accounts for new employees (both local and remote), and deploying computers along with necessary system access.

Key Responsibilities:

• Monitor, maintain, and troubleshoot computer systems and network issues.
• Address support tickets promptly while ensuring high levels of customer satisfaction within established service level agreements (SLAs).
• Install and configure laptops, printers, phones, operating systems, applications, and other essential equipment.
• Image computers according to specifications using tools such as SCCM/JAMF/MDM.
• Maintain Active Directory and provide support for Office 365 and corporate software.
• Assist in the deployment of new applications and hardware.
• Repair and provide support for equipment as needed.
• Act as the security liaison for the local office, ensuring adherence to security guidelines and policies.
• Undertake additional tasks and projects as required.

Qualifications:

• 5 to 8 years of experience in a helpdesk support role with a strong troubleshooting aptitude.
• Proficient in Microsoft Windows operating systems, Microsoft Office products, Mac OS, and Mac management.
• Experience with Active Directory and Exchange administration (including email accounts, distribution lists, shared mailboxes).
• Strong relationship management skills with stakeholders across the APJ region.
• Proven ability to handle support requests effectively while prioritizing tasks.
• Team-oriented approach within both regional and global contexts.
• Ability to work independently in a dynamic environment with flexible hours.
• Chinese speaking skills will be a bonus for internal & external communications and engagement

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112