This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Company Information:

Sylvan Capital Management Pte. Ltd. is a Licensed Fund Manager under the Monetary Authority of Singapore, headquartered in Singapore. The Company manages a private equity fund that focuses on private equity growth capital/buyout investments in mid-market companies in the Asia Pacific region.

We are looking for a Private Equity Analyst to help augment our growing team. The role will engage across all functions of the firm and will have exposure to the entire deal process from origination and due diligence through deal structuring and post-investment portfolio management. We hire Analysts both right out of school and with up to 3 years of work experience.

This role is a balance between financial analysis, business strategy, and sharp execution. The ideal candidate is interested in growing businesses, has superior analytical skills, is proficient in excel financial modelling, is extremely organized and is a prolific writer who prides themselves on thoughtful and eloquent communication. Candidates who take initiative, have a tremendous work ethic and a high level of maturity are considered ideal.

Responsibilities:

● Typing, preparing, and collating reports where necessary

● Interface on a daily basis with the Managing Partners, Managing Directors and other members of the Company, as well as the Portfolio Company CEOs, CFOs and Board of Director members, providing business-related analysis and guidance

● Extensive financial modelling, including sensitivity analysis to support potential investment opportunities

● Perform rigorous data analysis and model development using conceptual and quantitative approaches

● Development of pitch books and support in fundraising processes

● Interact and build relationships with peers and, when appropriate, clients and third-party vendors

● Liaise with stakeholders and service providers from a knowledge/data/information gathering perspective to ensure that the requisite information/data is available

● Develop and help implement strategies for specific portfolio companies to increase revenue, improve operations, strengthen financial controls, and increase shareholder value

● Provide financial evaluation of potential investment opportunities including performing due diligence, liaising with external due diligence advisers/consultants

● Participate in negotiations on behalf of the firm for new investments

● Provide ongoing monitoring of assets with the firm’s portfolios including review of monthly operating results and maintaining project performance

● Travel required – approximately 10 – 15 trips per year

Requirements:

● Strong academic credentials – Bachelor’s Degree is required

● Extensive financial modelling skills and experience in Microsoft Excel

● Clear, concise writing skills and strong knowledge of Microsoft Word and PowerPoint

● Previous transaction experience (1-2 years preferably) on either the buying or selling side

● Looking for a mature, responsible, intelligent analyst to complement the existing private equity team

● Highly analytical

● Knowledge of business growth strategy and the risk/return characteristics of private equity investment opportunities

● Previous private equity, investment banking, accounting, or consulting experience preferred Minimum previous work experience of between 3 and 5 years

● Experience and knowledge in the Eastern Europe are preferred

● Strong organisational & time management skills with the ability to perform & prioritize multiple tasks efficiently

● Multi-linguistic skill is preferred

● Strong interpersonal and communication skills

● Efficient, flexible, cautious, and able to adapt in a multi-cultural working environment

● Positive, proactive with taking initiatives, good coordination skill, and possessing tact and diplomacy

My Client is a global Financial Services Firm and we are looking for a Market Risk Analyst to join the business in Singapore. This is a new headcount due to their expansion plans, and you will be working directly with the Traders on all Risk related work.

Responsibilities:

• Oversee all Middle Office and Market Risk related work
• Work with the Traders on any PnL and Hedging related work
• Manage the Trading desk's exposure and calculate Value at Risk (VaR)
• Manage daily Profit & Loss (P&L) reporting
• Ensure that trading activities are within internal and external policies
• Perform mark to market and any adhoc quantitative related work

Requirements:

• A bachelors degree in a reputable university
• 1 to 5 years of experience in a Market Risk function
• Experience across VaR, PnL, Mark to Market etc
• Candidates with VBA, Python, R preferred

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

• Location: Everton Park
• 5.5 days: Monday - Fridays: 8AM - 5PM, Saturday: 9AM - 2PM

Our client is a healthcare provider in Singapore that focuses on enhancing patient care through support and technology while reducing administrative burdens on doctors.

Responsibilities:

Perform support duties to ensure the smooth operation of clinics and adherence to established procedures, including:

• Daily maintenance of clinic facilities and assets
• Handling incoming calls and correspondence, and responding to inquiries as needed
• Maintaining office filing systems and databases
• Ensuring data accuracy and integrity in all records

Establish and maintain effective communication and coordination with ship crews, agents, and transporters to ensure smooth medical operations, including:

• Coordinating and facilitating the movement of crew members and doctors between vessels, agents, and clinics
• Providing customer service to clients by addressing inquiries, resolving issues, and ensuring client satisfaction

Ensure proper account management, including:

• Maintaining accurate records of client interactions, contracts, and service agreements
• Collaborating with the finance team to generate invoices and statements of account

Requirements:

• Minimum Nitec qualification.
• Proficient in MS Office applications (Word, Excel, Outlook).
• Ability to carry out ship boarding duties.
• Willingness to be on standby after office hours to support maritime medical services.
• Strong time management skills with the ability to multitask and prioritize effectively.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

As an Analyst at IQVIA, you will provide high quality, on-time input to client projects in the healthcare/life sciences field. Assignments typically require analysis and problem solving within an established framework.

• Under direct supervision, assists with the review and analysis of client requirements or problems and assists in the development of client solutions.
• Assists in the development of detailed documentation and specifications.
• Under close supervision, performs quantitative or qualitative analyzes to assist in the identification of client issues and the development of client specific solutions.
• Assists in the design and structure of presentations that are appropriate to the characteristics or needs of the audience.
• Proactively develops a basic knowledge of consulting methodologies and the life sciences market through the delivery of consulting engagements and participation in formal and informal learning opportunities.

Skills & Experience

• Bachelor’s Degree / Master’s Degree / PhD holder, with a keen interest in life sciences or healthcare consulting.
• Works willingly and effectively with others in and across the organization to accomplish team goals.
• Knowledge and understanding of the fundamental processes of business, their interaction, and the impact of external/internal influences on decision making, growth and decline.
• Knowledge of current events and developments within an industry and major competitors.
• Effective time management skills.

Job scope

• Managing and overseeing PMO day-to-day operations of project
• Assist the Project Manager in setting up and establishing management processes
• Working with project management and client team on assigned recurring/adhoc tasks/requests
• Work with CFM/finance teams on procurement, invoice processing, client billings, etc.
• Resource management – on/offboarding, leave tracking
• Ensure CDP compliance for project
• Service management reports or other required recurring status reports
• Manage project site location office
• Minutes taking at client/internal meetings

Job requirements

• Bachelor’s degree in computer science or any related field.
• Around 2 years of experience in project management support within professional services
• Good knowledge of Microsoft Office (Excel, PowerPoint, Word)
• Familiarity Web application & Mobile Security Testing, Mobile Performance Testing

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

* near Shenton Way MRT

* Basic + AWS + VB

• Responsible for all the trade related supporting activities from assistance of traders, communication with customers / within departments for payment arrangement, price confirming and accounting administrative support.
• As a member of the department, the incumbent is expected to execute assigned duties in ensuring timely and accurate execution of transactions and necessary various risk management activities and journal entries.
• Communicating with customers / within departments for necessary arrangements such as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Senior Manager or General Manager from time to time.

Requirement:

 Has working experience in the Oil and Gas industry with general accounting knowledge (SAP);

 Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.);

 Other commodity trade knowledge may be taken into consideration, if there is no experience in international Oil & Gas industry;

 Proficient in MS Office applications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

ABOUT VAYNERX

VaynerX (https://vaynerx.com) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.

ABOUT VAYNERMEDIA

VaynerMedia is a contemporary global creative and media agency with an expertise in driving relevance for clients and delivering impactful business results. The independently-owned company was founded in 2009 by Gary Vaynerchuk, and has offices in New York, Los Angeles, Toronto, Mexico City, London, Amsterdam, Singapore, Delhi, Kuala Lumpur, Bangkok, Tokyo, and Sydney. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies.

Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +300, servicing a diverse client all around the region.

The Pitch

This is an exciting opportunity that will allow you to collaborate with our strong force of social insights analysts across APAC as well as learn from the best in the industry globally.

Are you based in Singapore? Geeking the social insights world in the advertising agency in the Japan market for three plus years now? Or already a super expert in research and analysis with a passion for trend-spotting areas such as index scoring and validation? Aspiring and with a can-do attitude? Do you wanna geek out on the world of a media and creative advertising agency? If yes, we could be meant to be --- so keep reading!

THE TASK AT HAND

• Consult stakeholders on topic definitions, social listening measures and filters to define objectives and set deliverables for standard and custom reports.
• Implement social analysis for campaigns/events and present insights back to inform content /Media decisions for campaign/event activities and advise on actions to take from optimizations standpoint.
• Social listening tool setup including building queries using query parameters, and dashboards on given social listening tools or social analytics tools.
• Take initiative on the refinement of query parameter setup to ensure accurate and insightful mention analysis is available to report on by the end of the reporting period.
• Pull and interpret data from social listening tools including volume, sentiment, conversation drivers, influencers, and ‘unobvious’ observations and insight etc.
• Create and edit reporting deliverables for Google slides, Newsletter and Excel formats that transform social data into a clear story. Visualize findings legibly using charts, tables, and infographics, and provide actionable insights based on concrete data.
• At times be the direct client contact for regional projects and coordinate work amongst junior analysts
• Manage a deliverable calendar of recurring scheduled and ad hoc reports.
• Good housekeeping - upkeep of shared calendars and the storage of report agreement documents and delivered reports.

QUALIFICATIONS

• 3-4 years of professional experience social media marketing, social media analytics, and measurements, social listening or social media management or community management
• Minimum 2 years of experience in online/social analytics
• Bilingual proficiency in English and Japanese are required to work with the regional team, while also being able to deliver work for the Japan market and consumers
• Moderate experience in client communications and managing their expectations
• Excellent written and verbal communication skills and proven ability to transform data into a concise, yet compelling story.
• Ability to synthesize information and produce insightful and accurate analysis and recommendations.
• Good mix of technical understanding, business sense, managerial/connecting and Interpersonal skills
• Strong familiarity and understanding of social media platforms such as YouTube, Twitter, Instagram, Facebook, TikTok, Chat applications, is required.
• Relevant experience pulling data from social media listening/analytics tools such as Brandwatch, Sprinklr, Meltwater, Google Studio, etc.

What you should know about VaynerMedia

Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun!

Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you.

Job description:

• Provide 1st and 2nd level support to troubleshoot IT issues.
• Be the point of contact for service desk.
• Provide assistance & support to IT Projects.
• Assist in the daily running of data center and server management.
• Assist in procurement, document control, asset tracking & administration.

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience.
• Experience in creating user’s account and mailboxes on AD and Exchange.
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee.
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting.
• Good knowledge in diagnostic of hardware issues on PCs and notebooks.
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc.
• Able to work independently as well as in a group.
• Good organization, communication and interpersonal skills.

Responsibilities:

• Assist the Credit and Fraud Risk Management team in the upgrade of legacy systems, ensuring minimal disruption to daily operations.
• Collaborate with cross-functional teams to gather system requirements, document workflow changes, and conduct testing, including User Acceptance Testing (UAT) and Regression Testing, to validate the system’s functionality.
• Key deliverables during system testing include:Ensuring data flows accurately between various systems, including risk management and fraud detection platforms.
  Creating detailed test plans, scenarios, conditions, and cases for UAT and regression testing.
  Executing testing procedures to ensure expected outcomes are met, identifying any discrepancies or issues.
  Testing fraud detection rules within the system to ensure all data required for fraud checks is properly transmitted and processed.
  Escalating critical issues immediately with well-documented evidence, including test results and analysis.
  
• Participate in system go-live and post-implementation checks.
• Work closely with the project lead to define key checks and establish criteria for a successful system launch.
• Monitor the system’s performance after it goes live to ensure it operates as expected and delivers the required results.
• Engage in project activities and attend meetings related to fraud management and risk control processes.
• Ensure timely and high-quality delivery of all project outputs while adhering to established standards and governance requirements.
• Provide regular updates and detailed reports on project progress to stakeholders.

Requirements:

• Degree or Diploma in Business, Computer Science, or a related field.
• At least 1 year of relevant experience in fraud risk management or system testing.
• Knowledge of fraud risk management, credit card processing, or unsecured loan application processes is good to have.
• Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical stakeholders.
• Ability to work independently as well as collaboratively in a team environment, with good interpersonal skills.
• Great attention to detail with excellent analytical and problem-solving skills, particularly in troubleshooting and resolving system testing issue.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description:

• Provide support to end user on-site and remotely to resolve IT issue
• Responding to users' request and issue in timely manner
• Perform Network/ Systems support on vessels
• Maintain inventory/ documentation of assigned Network/ Systems resources
• Monitor data centre environment and ensure system backup sucessfully
• Liaise with ICT vendors for support

Requirements:

• Diploma in Computer Science/ Engineering or equivalent preferred
• 1-2 years of experience on Windows Server/ Desktop
• Entry level candidates are welcome to apply, training will be provided
• Good analytical and problem solving skills
• Good communication and interpersonal skills
• 2 years contract with benefits (Leave, Medical benefits, Insurance Coverage and Completion Bonus)

• Location: Central
• Monday - Friday: 9am - 6pm
• AWS provided

Responsibilities:

• Participate in discussions to understand business processes and user requirements.
• Provide consultative advice and support on SAP-related functions and activities.
• Collaborate with vendors for SAP Application Management Services.
• Evaluate and implement third-party add-ons to enhance SAP capabilities.
• Conduct feasibility studies for SAP modules based on business needs.
• Prepare and maintain documentation for customized SAP solutions.
• Track project timelines, requirements, and costs to ensure successful delivery.
• Provide L1/L2 SAP support and follow up on escalated issues (L3).
• Support various SAP projects, enhancements, rollouts, and post-go-live activities.
• Prepare management reports on project status and progress.

Requirements:

• Bachelor's degree in Computer Science or a related field.
• About 2 to 3 years of experience working with SAP, particularly in FICO, SD, MM, and related modules.
• Demonstrated expertise in SAP, with a focus on Material Management, Logistics, or Sales and Distribution in technical and/or functional roles.
• Experience with SAP OpenText is an advantage.
• Proven track record in managing projects through their full lifecycle.

HOW TO APPLY:

Interested applicants, please click on "Apply Now".

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

The Role:
My Client is a global Commodities Trading House and we are looking for a Market Risk Analyst to join the business in Singapore. We are looking for Risk candidates with an interest in growing their career within the Market Risk function with leading brand names in the Commodities space.

Responsibilities:

• Oversee all Middle Office and Market Risk related work
• Work with the Traders on any PnL and Hedging related work
• Manage the Trading desk's exposure and calculate Value at Risk (VaR)
• Manage daily Profit & Loss (P&L) reporting
• Ensure that trading activities are within internal and external policies
• Update and enhance any ETRM related data and processes
• Perform mark to market and any adhoc quantitative related work

Requirements:

• A bachelors degree in a reputable university
• 3 to 10 years of experience in a Commodities Risk / Middle Office function
• Experience across VaR, PnL, Mark to Market etc
• Candidates with VBA, Python, R preferred

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

Your Experience

• Experience - 5+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers)
• Working experience in configuring and troubleshooting SD-WAN technologies
  Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent written and verbal communication skills are required
• Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Working experience in Silverpeak, Huawei, Fortinet or any vendor related SD-WAN devices is a plus
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus
• Experience with designated customers is a plus
• Candidate having CCIE/CCNA is a plus

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Req ID: 3126743

* near Shenton Way MRT

* Basic + AWS + VB

• Responsible for all the trade related supporting activities from assistance of traders, communication with customers / within departments for payment arrangement, price confirming and accounting administrative support.
• As a member of the department, the incumbent is expected to execute assigned duties in ensuring timely and accurate execution of transactions and necessary various risk management activities and journal entries.
• Communicating with customers / within departments for necessary arrangements such as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Senior Manager or General Manager from time to time.

Requirement:

 Has working experience in the Oil and Gas industry with general accounting knowledge (SAP);

 Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.);

 Other commodity trade knowledge may be taken into consideration, if there is no experience in international Oil & Gas industry;

 Proficient in MS Office applications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

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EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

My client, a reputable US MNC, is hiring for a 3 or 6 months renewable contract Business Analyst. The contract duration will be decided at a later stage. You'll have the opportunity to work with Global team supporting the finance team on exciting project.

Job Description:

• Understand and assist on planning and implementing the migration of reporting/analysis use-cases from “excel plugin” (e.g. essbase) to OLAP datasource like DataKit, Tableau, etc.
• Review, optimize and consolidate datasets needed by end-users within DataKit to encourage reusability through standardization and optimized performance.
• Collaborate with cross-functional teams to support initiatives.
• Identify opportunities and propose ideas to streamline processes.

Requirements:

• Bachelor’s Degree with at least of 7 years of solid experience in Business/Data Analytics/Analysis.
• Extensive experience in Business/Finance Analysis and Business Intelligence concepts.
• Hands-on experience in SQL and SQL/resource optimization.
• Hands-on experience in Tableau datasource and dashboard development/optimizations.
• Knowledge in Snowflake is a plus.

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field