Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This job is involved in gathering, analysing, interpreting operations data to effect positive business outcomes. You will bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help management make better decisions.

You will also utilize your expert knowledge of operational systems, workflow processes and policies to ensure support of client service expectations, continuous improvement, and overall efficiency.

Job Duties and Competencies:

• Collaborate with the underwriting, operations, and finance teams to improve process interaction that led to better quality data.
• Gather data on current operations through observations, reports, and interviews.
• Analyse current operations to determine strengths and areas of improvement.
• Designs efficient operational processes and assist with implementation of changes.
• Ability to create dashboards using database application tools like Power BI.
• Provide quality assurance of imported data, working with outsourced service providers as necessary.
• Analyse data and information to identify business opportunities.
• Enhance workflow and cross-departmental engagements.
• Support initiatives for data integrity and normalization.

Essential Requirements:

• 5 - 8 years’ experience as data analyst, business analyst.
• Analytical skills to identify trends, patterns, and inefficiencies from gathered data to effect business processes.
• Breadth and depth of insurance business.
• Excellent computer skills and proficient in Excel, Word, Outlook, and database applications.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills and a collaborative management style.
• Open to direction and collaborative work style and commitment to get the job done.

Working at Allied World

Our team of over 1,400 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World Family — a global network of colleagues who will support your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworld and LinkedIn at linkedin.com/company/allied-world

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a part of the Enterprise Support Team, you’ll spend most of your time interacting directly with our users and ensuring that they have a stellar Stripe experience.

What you’ll do

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email
• Own and managed business critical escalations and incidents
• Become the expert in all Stripe products, deeply understanding our processes and workflows in order to resolve user issues
• Manage a small portfolio of users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders
• Work with Engineering and other Operations teams to diagnose and solve technical user problems
• Develop relationships with users and identify opportunities to improve support and overall experience with Stripe
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations

Responsibilities

Casework

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email and occasionally by call
• Become the expert in all Stripe products & how our largest users use them with their unique integrations, in order to comprehensively resolve user issues with context-aware support

On-call

• Own & manage business critical escalations and incidents from start to finish
• Iterate & improve service delivery for business critical escalations in order to delight our largest users who value quick resolution and proactive communication to any outages

Support Partner/Projects

• Manage a small portfolio of 1-2 users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders. These users are either new to Enterprise support or are a heavy user of support
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations
• Identify and lead initiatives across our 5 pillars (Prevention, Availability, Effectiveness, Satisfaction, Effortlessness) to enable the team to provide a best-in-class support experience to our largest users at scale

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Embodies an empathetic, user-first mindset and embodies Stripe’s operating principles
• Has exposure to or experience with managing relationships with large, exceptionally complex/senior level stakeholders
• Exhibits an investigative mindset, strategic thinking, high attention to detail, and cross-functional coordination skills
• Can demonstrate technical aptitude, having experience with data analysis or use of technical tools to troubleshoot user issues
• Has demonstrated ability to problem solve with minimal guidance in a rapidly changing environment
• Has exceptional written, verbal, and presentation-based communication skills and the ability to translate complex solutions to users simply and clearly
• Will work willingly at least two weekend days per quarter, and two holiday days per year - you’ll receive a weekday off of your choosing the week following a weekend shift

Preferred qualifications

• Prior experience with or exposure to SQL, Tableau, Hubble and APIs
• Some background experience in account management, customer experience, program management or project management
• Comfortability learning new functions and features of technical products
• Experience leveraging root-cause analyses to make data driven decisions

Responsibilities

• Conduct audits and identify the associated risks
• Support Function Audit Head and Deputies in project planning and execution
• Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis.
• Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing.
• Participate in digital initiatives (including data analytics tools and data driven operating model) to promote data driven audits.

Requirements

• Degree qualification in Accounting or any related discipline
• At least 4-6 years’ relevant experience in the financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions
• Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities
• Ability to establish and maintain positive relationships with stakeholders and team mates.
• Proven robust analytical skills with keen attention to detail.
• Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) will be good to have.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-polic

Job Responsibilities:

• Conduct comprehensive evaluations of intricate financial data, forecasts, and industry and country risks, synthesizing findings effectively.
• Demonstrate adeptness in writing and presenting, articulating complex credit structures and obligors with clarity and brevity.
• Enhance the quality and punctuality of Credit Applications, ensuring alignment with risk tolerance, policies, and procedures, while identifying key risks and mitigation strategies.
• Formulate clear recommendations for the appropriate credit committee's consideration.
• Ensure timely submission of credit proposals within prescribed deadlines for approval by Credit Committees.

Job Requirements:

• Hold a postgraduate degree in Economics, Finance, Accountancy, or Business Administration, with a strong background in analytical and quantitative methodologies.
• Possess 5-7 years of banking experience, with significant exposure to credit functions across diverse product portfolios, markets, and business models.

R22104464
EA: 19C9859

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of SOC for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 3-5 or more years of experience in running security operations including management of Security Operation Center (SOC).

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

Job Responsibilities:

• Responsible for analysing the issues and patterns for the Thai music market and providing insights to other teams.
• Handle day-to-day relevance judgement tasks with a focus on Thai music market.
• Collaborate with other teams to evaluate and analyse search algorithms, metadata accuracy, and identify opportunities for improvement.
• Support research initiatives that improve search and recommendations features for a music application, which involves analysing and writing information in Thai language to tailor the platform for Thai users.
• Review work performed by vendors and provide feedback on quality and accuracy.

Job Requirements:

• Degree holder with at least 1 year of relevant working experience.
• Able to read and write in Thai (CU-TFL – Advanced) to analyse information in Thai and provide relevant search term suggestions.
• Knowledge of the Thai market is required to support Thai market.
• Ability to work successfully with teams on multiple projects under tight deadlines.
• Good proficiency in MS Excel.
• Basic knowledge of SQL.
• Basic knowledge of Python is a plus but not required.

Job Scope:

Data extraction and analysis (70%)

· Assist in collecting, cleaning, and organizing data from various sources (IQVIA, Sales report, etc)

· Work closely with Marketing team to understand the analytical needs. Analysis of sales by product, by sales channel and customer performance, comparison against Market performance, marketing spends effectiveness and other critical KPIs and Metrics etc.

· Perform in depth data analysis to identify trends, patterns, and insights.

· Create visualizations and reports to communicate findings effectively.

· Support the team in developing and maintaining databases by acquiring data from primary and secondary sources, and build dashboards that will make our data evaluation process more flexible or scalable across datasets

· Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity

· Create and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources

Raising of PR/PO/ACR (20%)

· Raise purchase requisitions, ACR and purchase orders in SAP.

Miscellaneous (10%)

· Ad-hoc tasks as required by team.

Requirements:

· Minimum Diploma of any equivalent field

· Organized and meticulous individual

· Skilled in data analysis tools such as Excel and Power BI

· Strong analytical skills with the ability to work with large datasets

· Keen eye for details and accuracy

· Able to adapt well in a fast-paced environment

· Ability to handle multiple projects simultaneously

· Team player who has good time management skills

Additional Information:

· Salary – Up to S$4K + 1 month completion bonus

· Contract duration: 12-month contract, renewable/convertible to perm

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Duo Tower, Bugis MRT

Responsibilities

• Monitor tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency;
• Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements;
• Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies;
• Gather insights from various channels (internal and external teams) QA and amalgamate them for actionable insights;
• Gathering in industry knowledge and best practices to improve CSAT;
• Ensure all managed tools deliver an intuitive, smooth, and efficient user experience for advertisers;
• Gather and integrate feedback from users to facilitate continuous tool refinement;
• Analyze data and feedback to identify trends and opportunities for improving tools and the overall advertiser experience;
• Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights;
• Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Qualifications

• BA/BS degree or above with 5+ years of product operations experience with digital advertisement products or on saas platforms;
• Familiar with advertising solutions on Google, Meta, and Snapchat platform is a plus;
• A fast learner and self-starter with a good sense of judgment and critical thinking skills;
• Experience building business cases from market research and analysis;
• Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;
• Strong data and business analysis skills; comfortable with spreadsheets;
• Knowledge of MS Excel, Power BI, Tableau or Lookerstudio is a plus;
• Experience working in a sales/client-facing capacity.

• Leading corporate firm
• Singapore based, permanent headcount
• Require someone who can do carbon accounting, carbon calculations, reporting, financial analysis

Responsibilities would include:

• Review GHG emission data inputs submitted by data owners to ensure compliance with Group’s requirements, resolve issues to achieve on-time submission, promote transfer of sustainability-related knowledge to the owners
• Assist with the group’s scopes 1,2,3 GHG emissions calculation and inventory development, and identify improvement & efficiency opportunities to achieve higher process efficiency
• Handle queries from external auditors and facilitate closure of any findings
• Assist with system implementation and process automation to refine reporting processes
• Proactively track and evaluate the development of climate risk disclosures in the region, keeping a watchful eye on emerging trends and the changing regulatory landscape
• Assist with the implementation of the organization’s climate-related financial statement metrics and related disclosures in a note to its audited financial statements
• Establish strong stakeholder relationships and maintain effective communication channels

Profile of Ideal Candidate:

• Bachelor’s degree in any discipline
• 1-5 years of relevant experience within sustainability / ESG
• Must be strong with numbers, data, financial analysis, and know calculation of Scope 1 & 2 emissions following GHG protocol
• Basic knowledge of key sustainability standards and frameworks (e.g. GRI, UN SDG, TCFD)
• Possess strong logical and analytical thinking skills with attention to detail and accuracy
• Enjoys working in a fast-paced and demanding environment while delivering desired results
• Strong team player who thrives on excellence and continuous improvement
• Comfortable working with multiple stakeholders from various background

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-162197/FB
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

As a Customer Support Specialist you will provide a helping hand to our Customers who are growing their business with HubSpot.

Our Support team quickly adapts to customer needs to deliver a human and consultative support experience through creative problem-solving and a thorough knowledge of how HubSpot works.

In this role, you’ll get to:

• Develop deep knowledge of the HubSpot software
• Partner with our customers to effectively resolve issues through phone, email and chat.
• Answer how-to questions and help customers navigate a variety of tools within HubSpot
• Diagnose software issues and engage with our product and engineering teams using established processes
• Provide support & guidance to marketers, salespeople, and service professionals across our customer base that use the HubSpot software
• Communicate thoughtful, customized solutions that help customers move forward and grow their business
• Collaborate with internal teams such as account managers or sales teams, and identify opportunities for existing customers to use more of our platform or services
• Show composure, resilience, and flexibility as customer needs evolve and case volume changes.

We are looking for people who:

• Fluent in English and Japanese
• Find creative problem solving fulfilling & challenging
• Are self-motivated & eager to learn
• Thrive in a dynamic environment and are comfortable with ambiguity
• Adapt quickly to changing priorities and customer needs
• Passionate about working with customers and finding solutions that make their goals possible
• Outstanding communicator, articulate, fluid conversationalist
• Interested in building technical skills and learning about HTML, CSS, APIs and more

• Friendly and stable team environment
• Familiarity of Oracle OIM / OIG will be a plus
• Strong in database SQL, BI reporting and Excel reporting

Responsibilities:

• Address Business as Usual (BAU) issues and resolve them within agreed SLAs.
• Collaborate with internal stakeholders to understand business roles and access provisioning processes.
• Review application access and department role matrices; facilitate application onboarding into the Identity Management Solution.
• Manage application access reconciliation and maintain a centralized access repository.
• Define business roles and maintain Segregation of Duty (SOD) rules within the IAM System.
• Perform reconciliation tasks within the Identity Management system.
• Execute queries via Business Intelligence tools for daily monitoring reports.
• Provide administrative support to the IDM team.

Requirements:

• 3+ years of experience in Identity and Access Management (IAM).
• Proficiency in Database SQL, reporting and MS Excel; BI reporting will be a plus
• Familiarity with Oracle Identity Manager / Governance or RBAC (Role-Based Access Control) principles will be a plus
• Good verbal and written communication skills.

If you are interested in the above position or other cyber / information security position, please kindly send your updated CV to Shannagh Wu at [email protected]

*Due to high volume of applications, only shortlisted applicants will be contacted.*

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Responsibilities:

• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, business analyst to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specify business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank
• Interaction with developers to define implementation specs.
• Interaction with other IT teams to explain and communicate on Data services.
• Assisting with the daily operations through Scrum, Jira and Kanban techniques.

Requirements:

• Bachelor’s degree in computer science, Information Technology or in any related majors
• At least 4-5 years of experience in Business Analyst role.
• Must have experience of Capital Markets processes like Pricing, Sales, Trader workflow, etc.
• Knowledge on any APAC transaction Regulatory Reporting principles is desirable.
• Exposure to microservices based architecture like Kibana, Collibra is good to have.
• Skilled in Data analysis using database queries like SQL, Oracle, Sybase, TSQL etc.

Interested candidates may send in their resume and cover letter directly to [email protected] (R111955) stating the position as the subject title in the email.

Responsibilities:

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.

Requirements:

• Degree in Information Technology or any related field
• At least 5 years experience as a Calypso business analyst on Calypso back office in Banking or similar industry.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects, in AGILE.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

Interested Applicants, please email your resume to [email protected] (R1767650), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Responsibilities:

• Subject Matter Expert (SME) for Policy Servicing, provide user requirements and perform User Acceptance Test for new products, system enhancements and system defects
• Support ad hoc projects and coordinate user testing when needed.
• Create and design process flows, journey maps to facilitate understanding of end to end processes within Policy Servicing, including cross functional processes
• Liaise with relevant business, function and technology teams to document requirements
• Review and identify opportunities for process improvements, through processing and drive automation
• Update Standard Operating Procedure and coach/train the processing team
• Assist to manage the Policy Servicing team and ensure smooth operations of the team
• Assist to support audits and control testing on Policy Servicing functions
• Coordinate and support ad hoc activities and projects

Requirements:

• Degree in Insurance, Business or equivalent professional qualifications
• Knowledge and hands on experience working on projects in the Life Insurance / Shield line of business
• Experience in developing business case and requirements and perform impact assessment
• Analytical and problem solving skills, ability to operate effectively.
• Good time management, task and result-oriented. Able to perform duties with accuracy and deliver quality work within tight timelines
• Considerable relevant experience in managing a team preferably in an insurance or financial sector
• A person who is keen to learn with positive work attitude

Interested Applicants, please email your resume to [email protected] (R1767650), stating the position as the subject title in the email.

Responsibilities

· Ensure excellent customer service support in crypto trading via live chat or email;

· Be familiar with company's trading platform and be up-to-date on platform’s campaigns / events;

· Follow communication procedures, guidelines and policies;

· Manage feedback & provide proper solutions within the service level time limits; ensure proper follow & resolution;

· Understand customer’s needs and convert it constructive feedback to management;

· Continuously seek improvement to enhance team’s performance and work efficiency;

· Go the extra mile to engage customers.

Requirements

· Diploma/Degree in any discipline;

· Min. 3 years of experience in a customer service role under banking or financial industry

· Newly Graduate are welcome

· Knowledge in Helpdesk management tools and reporting;

· Fluency in English in communication and writing in order to liaise with English-speaking clients, multilingual capability is a big plus;

· Great passion to develop knowledge and career in fintech/crypto trading, knowledge of blockchain, crypto, and P2P payments is a big plus;

· High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit;

· Passionate for customer service industry and can accept to work under different work shifts including weekends and public holidays.

• Exciting opportunity to join a full bank in Singapore
• Assistant Manager/AVP level covering Japanese/Korean corporates.
• 4 to 6 years of experience.

This exciting role is with a full bank in Singapore for as a Credit Analyst.

Working in a lean team, you will work closely with the Credit team and prepare credit and credit related applications. This entails credit proposals, credit renewals and credit monitoring whilst ensuring timely completion. You will also adhere to credit policies and procedures. This role will cover Japanese and Korean companies under the bank’s corporate banking department hence experience analysing Japanese or Korean companies will be ideal.

The ideal candidate will have at least 4 to 5 years of credit analysis experience in Corporate Banking. Strong communication and presentation skills needed as you will be working with various internal stakeholders across multiple departments. Analytical flair and detail oriented to mitigate risks.

If you are interested in this opportunity, please send your CV to [email protected]

Reg No. R1875901
BeathChapman Pte Ltd
Licence no. 16S8112

Job Description

• Gather and analyse user requirements and translate them into application specifications.
• Analyse, design, test, implement, and maintain application systems or web-based applications.

Qualification

• Minimum 5 years of experience in systems analysis, design (include database design), development, implementation, and quality assurance.
• Good communication, strong analytical, problem-solving skills.

Job Description

• Gather and analyse user requirements and translate them into application specifications.
• Design, develop, test, implement, and maintain application systems or web-based applications.

Qualification

• Minimum 3 years of experience in application development, programming, and systems support.
• Good communication, strong analytical, problem-solving skills.

• Monday - Friday: 8.30AM - 6PM
• Working Location: Pioneer

Our client is a well-established Manufacturer of Hardware.

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents and communicate relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to customer complaints and provide after-sales support
• Store and sort financial and non-financial data in electronic form and present reports
• Process orders accurately and on time
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress
• Identify shortcomings and propose improvements

Requirements:

• Experience as a sales coordinator or in administrative positions is a plus.
• Knowledge of general hardware products such as bolts, nuts, washers, etc. is an added advantage.
• Good computer skills (MS Office).

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Must Have :

1. Ready to work in Production Support/L2 Support
2. Knowledge of Unix, shell script, SQL, Open shift/Kubernetes
3. Should be proficient in one of the technologies – Java / Python / Database / Hadoop
4. Strong knowledge of ITIL processes

Good to Have

1. SRE knowledge
2. Cloud concepts – preferably GCP

Must Have

1. Unix/Linux,
2. COBOL, DB2, VSAM, JCL,
3. Core Banking application
4. Payment processing
5. Local clearing
6. Regulatory requirements
7. Core Banking product experience. Domain experience in Payment

Good to Have

1. MQ connectivity and real time data transfer
2. Hands-on experience in database technologies like Oracle
3. Control-M knowledge
4. Knowledge on Jira, Agile, Sonar, Teamcity and uDeploy.
5. Knowledge of Core Banking domain

Responsibility of / Expectations from the Role

1. Providing 24x7 application L2 support at Client location (Bank Local IT team)
2. Coordination with Operations team for any issues encountered in the application or interfaces of the application
3. Working on complex tickets after analyzing the COBOL Code and providing updates on RCA/Fix to L3 team
4. Maintaining the customer KPIs as per contract, Monthly Governance meeting preparation and presentation
5. Participating and owning various events such as Disaster recovery, Certificate renewal, Infrastructural migration, regulatory reporting to customer etc.
6. Design & develop micro services-based application.
7. Write Unit Test suites and BDD.
8. Perform Code reviews, Debugging & troubleshooting

• Supports operations in Project activities, including research work, data entry, coordination and documentation.
• Assist with preparation of reports and performance tracking of the project.
• Manages & ensures successful end-to-end merchant on-boarding process including checking for payment acceptance (as a mystery shopper), Point-of-Purchase placement, terminals checking & testing, training the operations staff on terminal usage.
• Performs a variety of marketing and administrative functions to support the team
• Assist to support the team on the merchant on boarding process.
• High proficient usage knowledge of excel and PowerPoint is a must.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Works under immediate supervision.

Requirements

• Minimum Diploma holder with experience in merchant onboarding
• Proficient in MS Office
• Ability to handle multiple projects simultaneously.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

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Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

• SME in Group Information Security Office
• All rounded exposure in application security, cloud security, DevSecOps

Key Responsibilities:

• Offer expert security consultancy, technical guidance, and education to our enterprise.
• Advise on and evaluate application and infrastructure security design for relevance and effectiveness.
• Ensure alignment of security architecture with business strategies and uphold cyber risk management framework.
• Review application security design, driving necessary remediation tasks.
• Develop application security blueprints and training courses to elevate developers’ security awareness.
• Assess security by design principles in Cloud platforms (GCP, AWS, Azure) and integrate security tools seamlessly into DevOps pipelines.
• Ensure adherence to security requirements for low code platforms and conduct threat modeling for critical applications.
• Manage project priorities, deadlines, and deliverables, and assist with ad-hoc duties as required.
• Review RFP proposals for compliance with security requirements.
• Offer expert security consultancy, technical guidance, and education to our enterprise.

Requirements:

• Bachelor degree in IT, computer science or related fields
• 6+ years' experience in information security
• Expertise in application security will be a bonus
• Have in-depth knowledge of secure application development techniques and hands-on experience with security testing tools; good understanding in cyber security threats, vulnerabilities, and hacking methods.
• Possess professional security certifications (CISSP, CSSLP, CEH, CCSP, etc.), preferably.
• Be familiar with Agile, DevSecOps, OWASP Top 10, and cloud security in (Azure / AWS / GCP); experience with technologies like WAF and Anti Bot Protection will be a bonus

If you are interested in the above job or related cybersecurity opportunities, please kindly send your updated CV to [email protected]

Reg No.R23112660
BeathChapman Pte Ltd
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