KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of SOC for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 3-5 or more years of experience in running security operations including management of Security Operation Center (SOC).

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

Responsibilities:

• Assist Front Office in doing a first level check on KYC profiles to ensure completeness and accuracy before approval
• Perform name screening to check clients for adverse news
• Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations

Requirement:

• Bachelor’s degree or diploma in Banking, Finance or in related majors
• At least 6 months to 1 year of experience in KYC role.
• Must have name screening experience.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Responsibilities:

• Handle and resolve end to end post-sales queries in Japanese language for non-English speaking clients (in writing) regarding advertising products across email and chat channels
• Own and drive query resolution through collaboration with Product groups to resolve all types of generic, technical or product queries
• Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points
• Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer
• Manage escalations workflows with internal teams
• Partner with upstream technical specialists to educate advertisers on product features and common issue types
• Engage and support new product launches across the advertising platform, act as Voice of Customer for fixes and advocate for efficient resolution
• Develop as a subject matter expert across assigned product area and mentor fellow team members

Requirements:

• BA/BS degree or equivalent practical experienc with 2+ years of Technical Customer support or Operations experience
• Business proficiency (written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients via emails and live chats
• Fluent with social media products usage and basic understanding of Advertising industry
• Experience in a Contact Centre/Service program with any Advertising Tech company is a plus

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Chief Application IT Engineer

Job Responsibilities

• Conduct day-to-day L2 support of banking application software. In case any errors are detected by the bank operations department (L1 support).
• You are expected to manage team members, multiple vendors, and service providers to complete all tasks as required and planned.
• You are expected to proceed with projects by resolving issues, controlling vendors and resources, managing schedules, and preparing reports for management, the bank, and the head office for approval if required.
• You are required to strictly comply with the Development Policy and Procedures.
• Coordinate all processes to ensure smooth progress for the bank and developers, vendors, and the head office's relevant development team"

Job Requirements

• "At least 3 year working experience as application software project manager or engineer in banking IT sector.Working experience of application project management at banking IT sector.
• Developing experience of bank settlement application (SWIFT, GIRO and FAST etc.)
  • Knowledge and experience in Java, Oracle and .net.
  • Knowledge and experience in HULFT, MQ, SFTP, VMware technology, or network administration will be an advantage.
  • Ability to interact effectively across all levels, including the bank IT department, the bank user department, outsourcing vendors, member of head office, will help the candidate perform successfully in the role.
  • Coordination skills to handle various parties, such as both local and international clients, vendors and counterparts.
  • Certificate of PMP would be advantage.

Best Regards

Navneet Goel

[email protected]

EA License No. : 02C3423 | Reg No. R1982194

Overview Of Role

Reporting to the Contract Manager, this individual will be part of a team that provides trade support to our Operations and Traders.

Main Responsibilities

• Validate deals in Energy Trading and Risk Management (ETRM) system versus email agreement for consistency.
• Preparation of draft contracts for crude and/or products for traders and operators’ review
• Sending out contracts after approval
• Uploading contracts and all counters/amendments to ETRM system
• Updating master templates, when necessary
• Reviewing and countering of contracts from counterparties
• Updating contract Excel worksheet
• Updating tender Excel worksheet, when required
• Preparation of tender offers, when required
• Liaising with Finance/ Legal/ Demurrage departments on issues pertaining to contract wordings
• Reviewing of counterparties’ general terms and conditions
• Perform other ad-hoc duties assigned by manager

Job requirements

• Bachelor’s degree in finance or any field
• Basic understanding of incoterms
• Prior experience working in trading environment.
• Adept at using systems
• Excellent prioritization and time management skills with ability to work under pressure in dynamic environment
• Proficient software applications knowledge/ usage (Microsoft office)
• Excellent team player, flexible, pro-active and able to take initiative to complete tasks

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Client: An American company whose focus is on healthcare and pharmaceutical products

Job Responsibilities:

Asia

· Assist with the consolidation of various reports such as 3D weekly tracking, monthly capital reports, service contracts attachment rates for the Leadership Team

· Compile market data such as demographics, market and regulatory environment, competitors’ information, strategic accounts, procedures volume and mix, disease prevalence, countries’ reimbursement rates etc.

· Generate monthly sales reports from Power BI and analyze the data for unusual trends/patterns

· Analyze sales/margins - volume, price, mix vs. plan/forecasts; identifying issues & recommending actions

· Support the Marketing and Education Director in groundwork preparation for campaigns and programs such as, compiling countries’ feedback, survey results etc. and analyzing the collated data for trend

· Other ad-hoc requirements as assigned by the Reporting Manager and Leadership Team

SEA

· Aid the Commercial Team in tracking and consolidating the number of cases supported and performing trend analysis for Management decision making

· Support the Commercial Team in the monitoring/tracking of their capital footprints, service contracts, tenders, sales funnel opportunities

· Prepare DIOH reports for the Commercial Team to track, monitor and analyze inventory movements of key distributors for decision making

· Aid in the preparation of market model for SEA, monitoring and analyzing the trend, growth and market share etc. for Management’s use in decision making and during business reviews

· Assist the Commercial Team in the preparation of slides for business reviews

· Other ad-hoc requirements as assigned by the Reporting Manager and Country Head

Requirements:

· Polytechnic or Bachelor's Degree in Accounting / Finance or in related fields

· 1-2 years’ experience in Financial Planning & Analysis / Accounting / Commercial Analysis

· With relevant internship experience welcomed to apply

· Possess good interpersonal and communication skills with the ability to interact with, influence and drive consensus with different stakeholders

· Ability to deep dive into voluminous data and derive insights through consolidation, drill downs and pattern recognition

· Proactive in learning, creating, and leveraging new processes and tools to improve efficiency and effectiveness

Additional Information:

· Contract duration: 12-month renewable and convertible

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Bugis, DUO Tower

Interested applicants, please submit your CVs to Lyn Fu Yee Chen (R1110796) through the 'Apply Job' button.

Only shortlisted applicants will be notified.

All applications will be handled with strict confidentiality.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Lyn Fu Yee Chen (R1110796)

Manpower Staffing Services (S) Pte Ltd

EA License No: 02C3423

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The User Operations Policy team operationalizes and oversees the enforcement of payments standards and policies to ensure compliant and safe product usage, minimizes merchants’ violations and proactively manages reputation and regulatory risk.

What you’ll do

As a Risk Operations Analyst you will be working to ensure our onboarding policies and practices align to the needs of our financial partners. You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.

Responsibilities

• Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions
• Evaluate merchants, from successful venture-backed startups to well established institutions by assessing suitability to process on Stripe
• Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up implementation of those improvements
• Effectively and clearly communicate, including with other Stripes, Stripe's users, and Stripe's financial partners
• Identify trends and further report these to cross functional teams to enhance detection systems
• Contribute to projects to enhance and optimize due diligence strategy systems and tools
• Help build and scale processes across the risk operations eco-system
• Identify gaps in current systems, policies and strategies, and recommends enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them
• Working knowledge of SQL or other data analysis tools
• The ability and desire to challenge the status quo
• Creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them
• Can analyze feedback patterns and use these insights to drive process and product improvements
• You like ownership, being accountable, and driving towards ambitious goals

Job Responsibilities:

Reporting to the Head of Partnership Distribution, you will be providing operational support to the Affinity Partnership team.

• Sales Report Management – Track daily sales results captured in the system and highlight any potential errors or discrepancies. Check sales results against sales report provided by partners to ensure accuracy.Provide weekly sales report by partners’ performance, campaigns and product lines. To provide any other reports as required.
• Sales Leads Management – Extract daily / weekly / monthly customer leads through partners and campaigns to in-house call centre for cross-sell. Report cross-sell results in weekly sales report. Work closely with call centre manager on leads extraction, leads utilization and accurate sales reporting.
• Operational Support – Manage invoicing and ensuring on-time payment by partners. Communicate with partners or vendors for any related matters. Provide support for ad-hoc events, e.g. roadshows, campaigns, product launch, trainings and other promotional activities when required.
• Business Support – Participate in UAT system testing when required. Communicate with internal departments such as Marketing, Finance, IT for any tasks assigned.

Job Requirements:

• Diploma in Marketing, Business Administration or related discipline
• Minimum 3 years of related work experience in General Insurance.
• Good interpersonal and communication skills.
• Resourceful, Strong project management and organization skills.
• Able to work independently and as a team under tight datelines and pressure.
• Adaptable to changes and ability to multi-task.
• Competent in MS office especially in Excel, Word, Powerpoint.
• Certifications in BCP and PGI will be a plus.

Other Information and Benefits

• 5-day work week (9 am - 6 pm),
• 10-15 mins walk from Tanjong Pagar MRT
• Attractive remuneration package, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

Job Duties

•Manage the end-to-end deployment and delivery of IT infrastructure for projects from deployment planning, setup & testing, pre-production readiness to production cutover. Conduct proper transition from Project to Operations before project closure
•Understand the solution, scope and deliverables of the project, review the implementation and cutover strategy and work towards executing a successful project cutover
•Collaborate with Solution Engineer, Application teams, Infrastructure SME’s and service providers to meet the project objectives and schedule, and address issues that arise in the project through timely escalation
•Prepare and submit the necessary change requests and requisition for the deployment of infrastructure for the project, such as facility/VM request, IP/DNS/Hostname request, SAN requisition, etc.
•Deploy infrastructure setup according to the Bank policies/standards and approved solution design
•Manage risks and escalation encountered during project deployment and drive towards resolution
•Achieve target SLA for Infrastructure Provisioning and complete project deployment as per agreed schedule and plans
•Complete DR readiness based on Bank Policy
•Interface with Infrastructure, Project Management, Application Development team as part of infrastructure setup readiness
•Familiarity with Vulnerability Threat Management (VTM) process with ability to track and report overall VTM schedule and its remediation.
•Knowledge on Middleware components such as JBOSS, APACHE, WebSphere Application server, IHS.
•Support installation , configuration & maintenance for Middleware components.
•Firewall changes as per the application requirements. Mange DNS, SLB configuration requests.
•Akamai configuration for the exiting URL's which includes DNS changes, Firewall changes and Link proof changes support.
•IHS changes including proxy configurations, SSL Protocols disable and cipher changes support & CR’s.
•UAT Systems & Production GZ support ( 24*7 ).
•Pen test Vulnerability fixes & Support.
•Patch Management for all the platform systems. Addressing critical patches & deployment them with proper plan.
•EOS/EOL upgrades support.

Requirements
•At least 4-7 years of working experience, preferably in banking environments.
•Expertise in Apache, JBOSS, IBM WebSphere , IBM IHS , IIS Administration.
•Candidate with operational experience, preferably in support of critical application systems will have an advantage.
•The candidate should have strong infrastructure/technical background with knowledge on Open Systems platform, Firewall and load balancer, and moderate information security knowledge
•Have good leadership skills in working with application teams and service providers in defining infrastructure deployment plan, cutover/migration strategy and test plan.
•Have a good understanding of ITIL processes
•Candidate must speak and write well.

Overview Of Role

Reporting to the Contract Manager, this individual will be part of a team that provides trade support to our Operations and Traders.

Main Responsibilities

• Validate deals in Energy Trading and Risk Management (ETRM) system versus email agreement for consistency.
• Preparation of draft contracts for crude and/or products for traders and operators’ review
• Sending out contracts after approval
• Uploading contracts and all counters/amendments to ETRM system
• Updating master templates, when necessary
• Reviewing and countering of contracts from counterparties
• Updating contract Excel worksheet
• Updating tender Excel worksheet, when required
• Preparation of tender offers, when required
• Liaising with Finance/ Legal/ Demurrage departments on issues pertaining to contract wordings
• Reviewing of counterparties’ general terms and conditions
• Perform other ad-hoc duties assigned by manager

Job requirements

• Bachelor’s degree in finance or any field
• Basic understanding of incoterms
• Prior experience working in trading environment.
• Adept at using systems
• Excellent prioritization and time management skills with ability to work under pressure in dynamic environment
• Proficient software applications knowledge/ usage (Microsoft office)
• Excellent team player, flexible, pro-active and able to take initiative to complete tasks

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Responsibilities:

• Ensuring compliance with credit approvals, Credit/Legal documentation policy, and department procedures for facility and security documentation.
• Reviewing routine facility documentation for both existing and new facilities.
• Managing security and documentation associated with the credit portfolio.
• Preparing periodic and MI reports for the department.
• Performing checker and maker tasks as needed, and assuming a joint custodian role when nominated.
• Adhering to processes and procedures, escalating risks/issues for timely resolution.
• Improving the quality and timeliness of credit application forms.
• Making clear recommendations to credit committees and ensuring timely submission of credit proposals.
• Offering consultation on credit application forms adequacy and compliance.
• Maintaining independence in the second line of defense while supporting the first line in underwriting credit transactions.

Requirements:

• Postgraduate degree in Economics, Finance, Accountancy, or Business Administration with a strong foundation in analytical and quantitative techniques.
• 7 years of banking experience with a significant portion in Credit functions across various products, markets, and business types.
• Experience in credit admin or a similar function with large regional or global financial institutions.

R22104464
EA: 19C9859

• Education Industry
• Attractive Salary Package
• Friendly Working Environment

Responsibilities:

• Student attainment data (quantitative and qualitative) aggregation
• Establishing mechanisms and support for automating and/or streamlining data input;
• Utilizing a data warehouse to store data longitudinally
• Utilizing software to synthesize data and generate reports
• Maintaining a web-based data dashboard, customizable to stakeholders
• Works closely and collaborates with the Director of Technology and technology team as required.
• Work with the Vice Principal, Head of Teaching and Learning and Academic Directors to develop structures for collection, synthesis, and analysis of the academic student learning data to be collected (e.g., beginning-of-year/end-of-year tests, unit assessments, writing prompt results).
• Coordinate external testing systems (e.g., CEM, IB, PISA) to ensure testing logistics (e.g., technology support, scheduling, training) run effectively and efficiently.
• Generate and maintain reports, including a dashboard of indicators. This would include generating regularly scheduled reports (e.g., Annual Report, CEM results) and reports as requested (e.g., grade-level assessment results, PLC results).
• Develop data collection tools for use in classrooms that provide real-time analysis to inform teaching.
• Assist VP in gathering and reporting schoolwide academic data for internal use and board presentations.
• Liaise with third-party vendors on new technology and software opportunities to further enhance or develop reporting capabilities.
• Stay abreast of current developments related to educational data, data integration systems, and data applications.
• All other responsibilities and tasks as deemed appropriate by SLT and the Line Manager.

Requirements:

• Bachelor’s degree
• Excellent collaboration, interpersonal, facilitation, and communication skills
• Knowledge and understanding of research techniques, program evaluation, and data and reporting dynamics (e.g., data analytics, business intelligence)
• Strong technology systems skills with expertise in databases, spreadsheets, formatting and reporting, and related applications
• Aptitude to learn new technology systems
• Experience leading change initiatives from conception to completion
• Attention to accuracy of detailed information
• Professional judgement handling confidential information

HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Hooi Wai Man (Samantha)
EA Personnel Reg No: R21100062

Responsibilities:

• Full-stack development
• Maintenance & improvement of web-based applications
• Liaison with customers/app users
• Providing support to customers/app users
• Database designs/migration
• Data integration pipeline improvement

Requirements:

• Full-stack development experience is a must
• Fluent in Javascript & Python is highly desired
• Experience with structured databases (such as MySQL/MSSQL) is highly desired
• Experience with unstructured databases (such as MongoDB) is highly desired
• Knowledge of Flask framework for backend is a plus
• Knowledge of Vue.JS framework for frontend is a plus
• Knowledge of database dimensional modelling using star schema is a plus

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• 1st Level IT Support when required.
• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements:

• Candidates must possess at least a diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Some background in IT will be an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• Monitoring, maintaining, troubleshooting computer systems and network problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures
• Other ad doc tasks and projects as needed

Requirements

• Diploma / Degree in Information Technology or equivalent with at least 3 years of experience.
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Must have extensive Office 365 Product Suite experience especially Exchange Online, OneDrive, Teams, SharePoint, Power Apps
• Good understanding of LAN, WAN, DNS and DHCP concepts

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• MNC / 5 days work week
• Foods Wholesales Trading
• Data Analyst / Market Trend

Responsibilities:

• Analyze of data to identify trends, patterns, and insights that drive business growth.
• Develop and maintain dashboards and reports that monitor key performance indicators and provide insights into business performance.
• Develop and maintain data models and algorithms that support business decision-making.
• Work with relevant stakeholder to drive the project forward and ensure smooth and successful project delivery.
• Ensure all the data is collected, stored, and processed in a secure manner.
• Provide regular reports and presentations to senior management on business performance, market trends, and competitor analysis.
• Prepare PPT presentation and minute of meeting.
• Perform other ad-hoc project and duties assigned by Management.
• Competencies/Skills

Requirements:

• Strong analytical skills in data analysis, conceptualization and problem solving skills.
• Understanding of statistical analysis techniques and methodologies.
• Ability of visualizing workflows and translating them into digital mediums. E.g. Word, PowerPoint, and Excel.
• Attention to detail with strong organizational and time management skills.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• Perform installation, moves, changes, upgrades, decommissioning, configuration, testing and other planned requests on the end user devices as per the Operational Service Manual (OSM)
• Deal with incoming incidents and end to end management of EUC Tech Support.
• Troubleshooting and resolving IT related incidents
• Communicate with business the status of the IT related incidents
• Procurement of end user devices & accessories
• IT Audit & Hardware asset management
• Disposal of end user devices as per Schroders’ policy
• Business Continuity Process (BCP) & Disaster Recovery Support
• Work closely with Information Security to ensure continued high levels of Security are maintained
• Be aware of regional and global regulations, keeping Schroders true to their compliance requirements
• Ensure customer satisfaction.
• iPad, iPhone, Android – basic troubleshooting,

• At least 3 years of Desktop Support Experience.
• Knowledge in Call Management, Ticket Management and Escalation Management.
• Knowledge/provisioning /profile administration on Active Directory, MS Teams/ Skypes
• Mobile Iron /Intune configurations, troubleshooting/ installation, configuration, upgrade, removal.
• User profiles administration, provisioning.
• Proficient in IT Services Management experience. Strong customer service focus.
• Basic / 1st Level troubleshooting:

Desktop Support Engineering, IT Support

Key Responsibilities:

• Execute Mock Conversion 4 (MC4) for Site to be deployed. This includes loading into Staging Table, Pre-Target table, Post Target table (S4), User verification report generation, User verification session execution and fixes post verification
• Execute Actual Data Conversion activities during pre-cutover, cutover window and post cutover.
• Responsible to plan, analyse, build and execute end to end Data Migration activities
• Responsible to manage Mock Run and Full-Dress Rehearsal activities
• Ability to work across multiple functional projects to understand data usage and implications for data migration and test points.
• Perform source system data analysis to manage source to target data mapping.

Job requirement

• Bachelor’s degree in Computer Science or any equivalent
• With 3+ years’ experience in Data Migration
• Hands-on experience in Data Migration planning and SAP Implementation experience
• Experience in Oracle Database 2, PL/SQL scripting, Java scripting
• Experience in Healthcare industry

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Job Scope:

• Validate and process vendor contracting requests
• Perform due diligence checks for new on-board accounts
• Validate reports and data to check for systems integrity and follow up with stakeholders to rectify issues found during validation
• Drive system tools testing and process mapping
• Collaborate and support stakeholders in their contracting requirements

Requirements:

• Diploma with at least 1 year of working experience in processing contracts
• Experience in proofreading contract or legal documents
• Excellent written and communication skills
• IT savvy and meticulous

• Permanent position with flexi benefits
• Shift allowance + transport allowance
• Willing to work shift
• Degree holder major in Chemistry / Chemical lab testing experience
• Candidates with no experience are welcome

Job Description

• To continuously plan, organise and perform routine QC analysis of incoming material, in-process and finished process samples in accordance to documented testing methodology. Planning and co-ordination of the workload is required to meet the demands of other departments and the wider business.
• To be responsible for making daily decisions on any QC results, problem solving skills are required to ensure only true results are accepted which could have a minor impact on the business.
• Proactively identify and initiate continuous improvements to products and systems used within QC.
• To carry out short term projects involving non-routine analysis (upto six months). This includes customer complaint investigations which requires problem solving which could be based on vague information, involving multiple departments and knowledge of the site products.
• May be responsible for calibration of equipment and maintenance of the records follwing routine procedures.
• To liaise and communicate daily (both verbal and written) correct results and information to the appropriate departments in a timely manner. Accurate results and attention to detail ensures that the customer receives the correct quality of product to their specification requirements. This minimises the number of quality complaints and claims from the external customers.
• Role holders provide guidance to plant operators when in the laboratory and assume full responsibility of the QC laboratory outside of standard working hours. To work with no supervision outside normal hours.
• Decision making that impacts other departments will be through referral to line managment or shift managers (or equivalent) outside normal hours.
• To supervise and train new members of the department together with providing information and awareness of products and test methods.
• The role requires the job holder to have a good knowledge of site analytical techniques.

Requirements

• Degree holder major in Chemistry, candidate with no experience are welcome to apply
• With Chemical lab testing experience added advantage
• Willing to work in shift
• Willing to work at Seraya, Jurong Island

Kindly be informed that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.