UWCSEA Dover is seeking a Teacher of High School Learning Support from August 2025 to join our dynamic and flexible support team. The High School Learning Support position focuses on fostering an inclusive environment that prioritises a student-centred and strength-based approach. UWCSEA are in the initial phases of implementing a tiered support model, and this role involves collaborating with the team around the child to ensure all students can thrive within the UWCSEA learning programme. The successful candidate will be required to have an understanding of tiered support structures and systems within large and dynamic educational organisations.

The candidate should have recent High School experience, understand the unique challenges faced by High School students and hold relevant qualifications that support students with learning differences.

Main Responsibilities

• Teachers should contribute positively to the collaborative culture of the High School team.
• Teachers should construct learning experiences that challenge students, support diverse learners in each classroom, and demonstrate a strong commitment to concept-­based teaching and learning.
• Teachers should utilise the UWCSEA Learning Principles as a foundation for effective teaching and learning.
• Teachers should keep parents informed about the learning of their children, and be proactive in communication with parents.
• Teachers should be willing and eager to participate in the five key elements of a UWCSEA education: Academics; Activities; Outdoor Education; Personal and Social Education and Service

Working with students/teaching

• Understand and leverage students' strengths and support their overall well-being through a holistic approach to their academic and personal development.
• Be responsive to students' learning and socio-emotional needs through implementing a range of strategies relevant to individual strengths and challenges.
• Collaborate with students to set their own goals, plan coaching sessions, and create personalised support to achieve those goals, while also encouraging self-advocacy and regularly monitoring their progress
• Guide students in understanding their unique learning profiles and teach them self-advocacy skills to thrive during their High School journey, preparing them for successful transitions to post-secondary opportunities
• Foster positive relationships and promote student well-being to create a supportive learning environment.

Collaboration and Partnerships

• Work in partnership with teachers across various subjects to co-plan and implement strategies that address student needs to help strengthen Tier 1, and draw on the principles of Universal Design for Learning.
• Collaborate with the Learning Support team, Heads of Grade and teachers to identify students for support and monitor student progress as needed.
• Develop and maintain positive working relationships with other staff members throughout the High School and K-12 Learning Support team.
• Work effectively with Middle School to ensure a smooth transition for students and parents.
• View parents as partners in the support process and take relevant actions to foster this.

Data & Assessment

• Confidently use and gather different types of data from multiple sources to monitor student progress and well-being around specific educational goals.
• Is confident with understanding external examination board requirements for access arrangements
• Use educational assessments to help guide effective student plans and communicate key information with teachers

Systems & Documentation

• Maintain up to date learning support documentation that is regularly reviewed to ensure alignment across the school sections and the two campuses in line with department policies
• Collaborate with students and parents to create and update student learning plans, ensuring that students are actively advocating for their own needs and goals
• Maintain confidentiality at all times in respect of individual and family circumstances.

Expectations and Standards

• Follow the UWCSEA Professional Code of Conduct and Safeguarding Code of Conduct.
• Teach in line with the UWCSEA Teacher Standards

Person Specifications

• Relevant degree, a recognised teaching qualification, and learning support teaching qualification are required.
• Considerable High School learning support experience is required with an understanding of the unique challenges faced by High School students (15 - 18 years)
• Experience and confidence working with external examination boards for access arrangements.
• A proven track record of supporting students with a range of additional learning needs, successfully delivering targeted support and confidence in co-planning instruction with teachers as part of our Tier 1 support.
• As we are in the initial phases of implementing a tiered support model, flexibility, optimism, resilience, initiative and adaptability are essential.
• The ability to work with a high level of autonomy, while also collaborating effectively as part of both the High School Learning Support department and the K-12 Learning Support team.
• Experience and knowledge in using data from various sources to guide, implement and track the effectiveness of student support.
• A strengths-based, inclusive philosophy and approach to supporting students is essential.
• The ability to connect with students, inspire enthusiasm, and build positive relationships with both parents and High School teachers is crucial.
• To maintain a positive, solution-focused attitude in a dynamic, diverse, and high-energy environment.
• The ability to prioritise and manage projects effectively while responding proactively to emerging challenges.
• Excellent communication skills.
• The following would be an advantage:Experience providing intervention and coaching for students with executive functioning difficulties.
  Additional qualifications in educational assessment and testing E.g CCET
  Experience designing and delivering meaningful professional learning to staff within the school setting
  Experience and expertise in co-planning with teachers to design effective instruction grounded in the principles of Universal Design for Learning (UDL)
  Experience working with tiered student support structures
  Previous experience as a Classroom Teacher
  
• Teachers should be willing and eager to participate in the five key elements of a UWCSEA education: Academic; Personal & Social Education; Service; Activities; Outdoor Education.
• Academic expectations include enthusiastic participation in Professional Learning.
• Pastoral expectations include the leadership of an advisory group, unless the teacher is exempted due to other responsibilities.
• On average the College expects a yearly contribution of two sessions per week in each season to Activities and/or Service.
• The College expects that teachers will participate enthusiastically in the curricular Outdoor Education experiences which are relevant to their students and will also occasionally volunteer for holiday Outdoor Education trips and/or Service Trips.
• A commitment to diversity and inclusion is essential alongside a willingness to adapt and develop pedagogy to meet the needs of our learners.

Applications

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

• Candidate must possess at least a Pass in PSLE English OR WPLN: Reading, Listening & Numeracy – Level 4
• ITE Skills certified course sponsorship.
• WAH course.
• Wharf activities:
• Berthing/unberthing vessel, securing mooring ropes.
• Fixing/removing twist-locks at corner base of container.
• Working onboard vessel:
• Unlocking containers, lashing/unlashing containers.
• Physically able to complete tasks on higher grounds.
• Able to work 12-hour shift with Flexi Work Roster.
• Career path with Skills Upgrade.
• Full-time Staff Benefits with High Remunerations.
• Gross Salary Above $3500 to $4500 plus Including Incentives.
• All other enquiries welcome, including from those who complete NS.
• Contact 97430466 / 93820801 for an interview appointment.
• Tel: 64731466

The Systems Analyst will be part of the Systems team, responsible for the overall administration, support, and enhancement of the various systems in the organisation.

Key Responsibilities

• Design, configure, and implement Salesforce solutions including custom objects, workflows, approval processes, validation rules and apex coding
• Design, develop and maintain reports, dashboards and key metrics in Tableau to help stakeholders gain insights into their data and deliver actional business intelligence
• Design, build, and maintain custom solutions using SharePoint, Microsoft Forms, Power Automate, and other tools within the Microsoft 365 suite
• Provide technical support of other systems such as Eventbrite, Survey Monkey and Mail Chimp
• Provide end-user support, troubleshooting issues as they arise, and ensuring minimal disruption to business processes
• Work closely with business stakeholders to understand their processes, gather requirements, and translate them into functional specifications
• Provide training for users and maintain detailed documentation of system configurations, changes, and workflows
• Create custom web components using Lightning Web Components to facilitate data exchange and integration between Salesforce and third-party applications to create seamless workflows
• Create ETL Pipeline to facilitate data exchange and integration between Salesforce and third-party applications to create seamless workflows

Experience and Skills

• Preferably 2-3 years of experience in developing solutions preferably on Salesforce and Microsoft platform tools
• Strong analytical skills with experience in SQL for querying relational databases
• Experience with data preparation tools like Excel and Python
• Web development experiences with HTML, CSS and JS
• Experience in analysing data from various sources and using tools to create meaningful dashboards and reports
• Ability to analyse complex business processes and translate them into effective technical solutions
• Experience in solution architecture design, development, and testing is preferred
• Strong troubleshooting and problem-solving skills, able to work independently and resolve issues efficiently
• Excellent verbal and written communication skills for working with business and technical stakeholders

Education:

• Bachelor's degree or Diploma in Computer Science, Information Systems, or a related field

Working hrs: Mon to Fri (0700AM to 0400PM)

Location: Jalan Bunga Rampai

Requirements:

• GCE N Level or equivalent.
• Preferably one year of experience in a school environment.
• Proficient in spoken and written English.
• Basic computer skills for administration tasks.

Scope of works:

• Support the Nutrition Food Science Department.
• Assist teachers with ordering goods and housekeeping.
• Help with food preparation for lessons.
• Ensure cleanliness of the workroom.
• Maintain safe food preparation practices.

Working hours: Mon - Fri

• 0600 AM to 0300 PM
• 07.30 AM to 0430 PM
• 1000 AM to 0700 PM

Location: Upper Changi Road

Requirements:

• Strong communication skills and ability to work in teams.
• Experience in logistics, cleaning, admin, or school-related roles.
• Physically fit and resilient to perform duties.
• Able to work rotating shifts and Saturdays if required.

Scope of works:

• Maintain cleanliness of the school compound, including CCA venues, staff rooms, and special rooms (sweeping, mopping, clearing rubbish, etc.).
• Arrange and re-arrange furniture for meetings, exams, and functions.
• Move heavy objects as needed.
• Lock and unlock classrooms.
• Operate and maintain basic office equipment and materials.
• Perform any other tasks assigned by the Reporting Officer.

Job Description:

• To plan & execute implementation of the agreed initiatives for MIS Section. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
• Fully understand the business requirements and translate these to effective and meaningful information.
• Build and modify operational database structures as identified based on business requirements
• Manage and maintain the Change Request for MIS
• Assist in data-mining, data cleansing and data extraction
• Ensure data integrity
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP and business requirements.
• Responsible for CRM related activities and Analysis
• Produce reports using the BI tools
• Support general day to day MIS activities

Knowledge, Skills and Abilities:

• Working knowledge of business process design, and conceptualization skills is essential.
• Knowledge of MS SQL/ SSIS is a must.
• Knowledge in Crystal reports/Qlik View/Excel VBA/ Python is a big advantage.
• Experience with Navision is an advantage.
• Skills in Microsoft Office like Word, PowerPoint, and Excel are essential.
• Hands-on experience in ETL
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Comfortable working in a fast-paced, customer-focused organization, undergoing change. Flexible and able to adapt to new situations as the business demands

• Position : Customer Support Officer (Smart Home/Technical Support) - Up To $4,500
• Location : East – Loyang
• Working hours : Monday to Friday | 9am to 6pm | Saturday 9am to 1pm
• Salary (commensurate with experience) : Basic Up to $4,500 + Performance Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Smart Home Appliances

Responsibilities:

• Responsible for processing of customer enquiry through emails and phone calls
• Liaise with customers on their service enquires
• Provide information to inquires about products and services to the customers and scheduling of appointments
• Ensure effective customer service by coordinating service requirements of the customer with other department as necessary
• Assisting to answer clients on smart home programming information

Requirements:

• Minimum of Higher Nitec & Above with at least one year of working experience
• Training on Smart Home Product & Programming will be provided
• Bilingual in English and Mandarin to communicate with Chinese speaking associate.

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Position Summary:

This position plays an integral role in supporting and delivering the company's National Level application within the health care industry. We are looking for several System Analyst/Business Analyst/Application Support experts to onboard with us to make this goal in serving millions of humans come alive.

Roles & Responsibilities:

• Provide on-going application support and be involved in various stages of the SDLC.

• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions.

• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.

• Perform documentation of requirements and new process/workflows for the developed solutions

• Perform functional analysis of new systems and enhancements to existing systems.

• Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing, and verifying test results and following up on issues to resolution.

• Plan and coordinate end-user training for any system implementations or enhancements.

• Liaise closely with business users and build good rapport particularly in defining IT processes, organizations and workflow relationships to complement the solution.

• Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results.

• Identify, facilitate, and ensure cross functional resource support for projects.

• Provide 24/7 primary application maintenance support.

• Participate and support Request for Proposal (RFP) for projects with the Manager whenever required.

Requirements / Qualifications

• Degree in Computer Science, Computer Engineering or equivalent

• Minimum 1 years of experience in developing, implementing, and maintaining IT systems.

• Experience in MS Windows environment & application support.

• Experience in Database management systems (SQL, Oracle)

• Strong analytical skills and ability to work independently.

• Experience in healthcare industry is an added advantage.

• Successful track record in project management, user, and vendor management is good to have.

• Open to no experience but equipped with relevant educational degree required too.

• Able to articulate well and have excellent interpersonal skills

As a Junior Financial Associate, you will play a pivotal role in supporting the financial operations and strategic initiatives of Smartfunding. You will work closely with the Senior Financial Analyst and the Fatfish Group Corporate Ventures Team, contributing to the management and execution of corporate transactions. This position offers a unique opportunity to gain hands-on experience in financial analysis, market research, and business planning within a dynamic and innovative corporate environment.

Key Responsibilities:

Corporate Representation

• Act as a Company Representative of Smartfunding Pte Ltd, supporting the Senior Financial Analyst in daily functions.
• Collaborate with the Singapore HQ corporate team to ensure seamless communication and coordination.

Support for Corporate Transactions

• Assist in the management and execution of corporate transactions for the Group.
• Provide analytical support for mergers, acquisitions, and other strategic initiatives.
• Prepare reports and presentations for Group Management to facilitate decision-making.

Job Requirements:

• Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Experience: Entry-level position; prior internship or experience in financial analysis or related field is a plus.
• Skills: Strong analytical skills, multi-tasking, and excellent communication abilities.
• Attributes: Detail-oriented, proactive, and able to work effectively in a team environment.
• Software Proficiency: Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word).

This role is ideal for a motivated individual looking to develop their financial analysis and corporate finance career within a supportive and growth-oriented company.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Ecommerce Data Analyst Full-Time Intern

The e-Commerce Data Analyst intern is highly passionate about data analytics.

Loves to work with big data from various categories and is motivated to learn about digital data.

He/She is a great communicator and loves being a team-player.

Responsibilities:

Assisting The Data Analyst in

· Managing large volume of raw data by filtering, sorting, processing and ananalyzing

· Prepare and present compiled data into reporting format in accordance to client specification.

· Data discipline and ensuring accuracy.

· Manage campaigns performance and weekly competitor’s analysis reports.

Requirements

· Proficient in Excel (Vlookup, Pivots etc).

· Self-motivated, persistent, hardworking, team player and a committed individual.

· Effective communication (verbal and written); Good command of the English language.

· Passionate towards e-commerce data analytics and willingness to learn.

· Working more than 3 months (Long-term) can be a plus

Working hrs: Mon to Fri (0800AM to 0515PM)

Location: Serangoon

Requirements:

• Primery education
• Able to handle chemicals, including acids and bases.
• Knowledge of laboratory safety protocols.
• Prior experience in a science laboratory, preferably in a junior college.

Scope of works:

• Open and lock doors and windows of laboratories for safety and security.
• Maintain cleanliness of equipment and workspaces.
• Ensure general cleanliness of school premises.
• Assist in preparing apparatus, equipment, and chemical reagents for science practical lessons.
• Clean and maintain basic science laboratory apparatus and materials.

Working hrs: Mon to Fri (0730AM to 0415PM)

Location: Punggol

Requirements:

• Must have a GCE “N” level qualification.
• Proficient in MS Office.
• At least 3 years of school experience.

Preferred Soft Skills:

• Team player with strong organizational skills.
• Ability to multitask and work independently.
• Takes initiative in completing tasks.

Scope of works:

• Oanage and maintain inventory of science equipment and materials.
• Oversee housekeeping in laboratories and preparation rooms.
• Assist teachers in preparing materials for laboratory and E2K lessons.
• Support science teachers during laboratory lessons.
• Create manipulatives for teaching science.
• Help conduct science activities during recess, as needed.
• Care for school animals (birds, frogs, stick insects) and their enclosures.
• Water and care for plants in Eco, Butterfly, Rooftop, and Community In Nature (CIN) Gardens on Mondays, Wednesdays, and Thursdays.

Responsibilities

• Provide first level technical support to end-users on IT related issues.
• Perform hardware and software installations, configurations and updates.
• Create and manage user accounts.
• Report network interruptions and server outages.
• Monitor and maintain backup of critical IT systems.
• Maintain inventory of hardware and software assets.

Job Requirements

• Diploma or equivalent in IT or related fields.
• Able to work independently or in a team with good interpersonal skills.

Position Summary / Project Description

1. Implement National Level Policy changes.
2. Execute Change Requests from users
3. Provide maintenance support
4. Vendor Management

Roles and Responsibilities:

1. Provide on-going application support and be involved in various stages of the SDLC.

2. Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.

3. Evaluate potential solutions and make recommendations to resolve business problems.

4. Involvement in the system integration testing phase prior to implementation.

5. Plan and coordinate end-user training for any system implementations or enhancements.

6. Liaise closely with business users and build good rapport.

7. Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

8. Support the team in defining project requirements, tracking and documentation.

9. Provide 24/7 primary application maintenance support.

Requirements / Qualifications:

1. Successful track record in project coordination, user and vendor management.

2. Experience in MS Windows environment & application support.

3. Strong analytical skills and ability to work independently.

4. Experience in healthcare industry is an added advantage.

5. Degree in Computer Science, Computer Engineering

Responsibilities:

• Collect, clean, and analyse large datasets to uncover trends, patterns, and insights.
• Interpret data and develop reports, visualizations, and dashboards to present findings to stakeholders.
• Collaborate with cross-functional teams to understand business requirements and provide data-driven solutions.
• Identify opportunities for process improvements and data quality enhancements.
• Utilise statistical methods and predictive modeling to support decision-making and business strategies.
• Stay updated on industry best practices and emerging trends in data analysis and visualisation.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Responsibilities:

• Analyse and interpret data to understand human behaviours and provide actionable insights driving business decisions.
• Data Analysis: Collect, analyse and interpret quantitative and qualitative data to understand consumer behaviour and trends. Using statistical tools and methodologies to identify the patterns and insights from these data sets.
• Research: Conduct primary and secondary research to gather insights on consumer behaviour, market trends, and competitive landscape. Design and implement experiments to test hypotheses and measure the impact of different variables on behaviour.
• Reporting and Presentation: Create detailed reports and presentations to communicate findings and recommendations to stakeholders. Visualise data in a clear and compelling manner using tools like Tableau, Power BI, or similar.
• Collaboration: Work closely with cross-functional teams, including marketing, product development, and UX/UI design, to integrate behavioural insights into business strategies as well as to collaborate with data scientists and engineers to ensure data accuracy and integrity.
• Strategy Development: Develop and implement strategies to influence consumer behaviour and improve business outcomes, in addition to provide actionable recommendations based on behavioural insights to support making decisions.

The Digital Experience Support Lead is essential in ensuring the 24/7 availability, stability, security, and seamless support of APAC Digital Services delivered through the DDC Digital Towers.

This role demands a strategic mindset and close collaboration with cross-functional teams and stakeholders to establish and maintain well-defined processes and an up-to-date Support Matrix across all Digital Towers.

The responsibilities include overseeing a range of services such as DXP, SAP, ERP, VMS, Incadea, among others, covering both the digital front-end and backend operations.

Job role and responsibilities:

• Support Matrix Management: Develop, maintain, and regularly update a comprehensive Support Matrix for all Digital Towers, ensuring strict adherence to established support processes and procedures.
• Service Oversight: Take ownership of designated services including DXP, SAP, ERP, VMS, and Incadea. Monitor and ensure the performance and reliability of both digital front-end and backend operations.
• Collaboration: Work closely with APAC Market Country Managers to gather feedback, and partner with the APAC Solutions Delivery Team to align support strategies with Global Platforms based on project requirements.
• Issue Resolution: Lead the resolution of complex technical issues, ensuring timely and effective solutions. Provide guidance to support teams and escalate issues when necessary.
• Process Improvement: Continuously assess and refine support processes to enhance efficiency and effectiveness, identifying opportunities for automation and implementing improvements where applicable.
• Communication: Maintain clear and consistent communication with stakeholders, providing regular updates on support performance and issue resolution.
• Documentation: Ensure that documentation for support processes, troubleshooting steps, and system configurations is accurate and kept up-to-date.

Skills and Experience required:

• Bachelor’s degree in a related field.
• Proven experience in a similar role, preferably in Digital Services, Finance or Business experience.
• Strong understanding of DXP, SalesForce, APIs, SAP, ERP, VMS, Incadea, and related technologies.
• Solid understanding of ITIL practices and familiarity with agile methodologies.
• Demonstrated experience in leading and managing teams, including setting goals, providing feedback, and promoting professional growth.
• Excellent problem-solving and analytical skills, with the ability to assess complex infrastructure issues and propose effective solutions.
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver projects within scope and budget.
• Experience in collaborating with cross-functional teams.
• Knowledge of industry best practices in digital experience support.

Who are looking for:

• They will consistently collaborate, actively seeking and integrating business input while engaging all key stakeholders.
• They possess a genuine passion for fostering a culture of service excellence.
• Flexible and adaptable, this individual thrives in a dynamic environment, readily navigates ambiguity, overcomes setbacks, and focuses on finding solutions rather than dwelling on problems.
• A confident and articulate communicator with personal presence and gravitas, they will effectively influence, engage, and challenge others to gain understanding and commitment to their agenda.
• Energetic and engaging, they will be friendly and approachable, positively representing the Global IS Team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

• Position : Client Relation Support (Sales Support)
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $3300+ 1 month completion bonus + 14 days annual leave + Medical reimbursement + 2 days Family Day
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Managing a portfolio of commercial accounts
• Prepare sales quotations and presentations to customers and prospects
• Achieve monthly and annual sales targets
• Develop and maintain strong business relationships with customers to build up loyalty
• Provide timeliness before and after-sales support to customers
• Compliance to administrative requirements on account management
• Any other duties as assigned from time to time

Requirements:

• Diploma in any discipline
• Sales-driven
• Highly reliable and meticulous
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Job Title: Indoor Sales Support Officer (ID1587)
Location: Taiseng
Working Hours: Mon to Fri, 8.30am to 6pm
Salary: up to $3800
Benefit: 12 days Annual Leave, Birthday Leave, AWS and Performance Bonus, Yearly increasement

Job Description
• Handle inbound email and phone enquiries
• Responding to assigned customers’ enquiries, prepare quotation as required
• Make recommendations suitable based on customer’s specs and requirements
• To follow up on all enquiries. Request for feedback and comments on status of our quote.
• Report problems and responding to complaints from customers and give after-sales support when requested
• Proactive communication with customers to encourage repeat business
• Raise sales order and monitor/track delivery to ensure smooth delivery to clients
• Overseeing the delivery and making adjustments as necessary to ensure they are delivered to specifications and high standards
• Coordinate the submission of Tenders
• Monitors and chase outstanding payments
• Performs administrative and office support activities to Outdoor Sales Team
• Keep track and maintain adequate stock for on-going projects
• Collecting and analyzing feedback from customers to gauge satisfaction and success.
• Monitor KIV sales order
• Monitor pending repairs and technical dept and update clients


Requirement:
• At least 3 years relevant indoor sales experience or trading experience

Job Summary

Retail Store - L2 Production Support Project.

• Strong understanding and Hands-on Experience in Java, SQL, AWS/Cloud, Knowledge on Inventory Management and Order Fulfilment.
• Have good knowledge on Retail store support process.
• Should involve in Incident & Service Request Management, Problem & Change Management, Root Cause Analysis.
• Service now & ITIL process Knowledge is required.
• Should participate actively in team meetings discussions and be proactive in communication.
• Excellent written and verbal communication skills are must

Key Responsibilities

• Technical POC for respective Geo.
• Strong understanding of Retail production support activities - Incident Management, Service Request, Problem Management is mandatory
• Experience in Customer Facing role is mandatory.
• Should be able to lead 6+ member team from remote location and co-ordinate the work between customers and offshore resources. Prioritize issues raised and resolve it accordingly. Coordinate escalation and resolution of major service issues
• Should have experience working on offshore/onsite model and should communicate efficiently across the team
• Good communication skills.
• Collaborate with management to improve and customize reports related to production support.
• Discuss all production support aspects with application development management.

Job Summary

• At least 5 years Work experience on T24 Private banking products like (Securities, Derivatives, Structured Products, Payments, and Corporate actions).
• Able to work with the test and application team(s) to validate the quality of the product delivered to the stakeholders as per project requirement.
• Meet requirement for Tester.
• Possess experience in the technologies to be tested.
• Familiar with SQL, HP ALM tool, JIRA, Other Test Management Tools.
• Experience in system testing, functional, Integration testing,Regression and E2E testing.
• Good Knowledge on the Order Management System
• Possess strong written and verbal communication skills in English.
• Knowledge in SDLC process, Scrum/Agile testing methodology

Job Title: Business Analyst

Location: Singapore

Company Overview:

RH Petrogas Limited is an independent upstream oil and gas company listed on the mainboard of the Singapore Stock Exchange. The Company engages in the exploration, development, and production of oil and gas. We are currently seeking a dynamic and experienced person to join our team and play a key role in economic evaluation and business operations of the company.

Key Responsibilities:

Reporting to the Vice President of Commercial, the main responsibilities of the successful candidate shall include:

• Develop and manage economic and financial models for existing assets and new projects
• Evaluate and perform due diligence for new venture opportunities
• Manage and provide commercial and analytical support for asset operations
• Manage crude oil & gas marketing, contract negotiation and coordinate lifting operations by customers
• Conduct market research and analysis
• Provide support for financing, accounting and reporting activities

Required Qualifications:

• Degree in Accounting, Business Administration, Finance, Economics, or a related field.
• At least 3 years of experience in an analyst or project investment role, preferably within the oil and gas industry
• Strong negotiation and contract management skills
• Excellent analytical and problem-solving abilities
• Strong proficiency in financial modelling, with meticulous attention to details
• Knowledge of the oil and gas industry, including regulatory and fiscal regimes is preferred
• Excellent communication and interpersonal skills, with the ability to build relationships and work with staff at all levels
• Strong writing skills
• Self-motivated and able to work independently
• Knowledge of Bahasa Indonesia is a plus

Application Process:

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected] by 4 October 2024. Please include a subject line and indicate "Business Analyst – [Your Name]” on your cover letter.

Available to start position within a short timeframe is preferred.

RH Petrogas is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Prepare and submit all system maintenance forms before the cut-off time
• Prepare payment requisition
• Prepare monthly billing for claims/promotion/new product listings, & etc
• Liaise with suppliers on promotions forms and claims and settle discrepancies
• Prepare and compile agency format for submission to marketing, store bulletin and letter of authorization to vendors
• Prepare sales report and analysis for Merchandise Manager and Category Manager
• Prepare promotion listing via securing support, consolidation and running tool
• Prepare slides presentation and meeting
• Any other ad-hoc administrative tasks

Requirements

• Min 1 year of relevant experience in retail or FMCG industry
• Dynamic, self-motivated and able to work under pressure
• Possess excellent communication (spoken and written) and interpersonal skills
• Proficient in MS Excel (Vlookup/Piviot Table) and Powerpoint

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

Mission:

In this role as an IT Business Analyst, you will work closely with different teams and stakeholders throughout the project lifecycle, ensuring that solutions meet user needs. Your responsibilities include gathering and analyzing requirements, managing project tasks, and supporting the development process, from estimating timelines to overseeing user acceptance testing. A key part of your work will involve analyzing and designing data from various sources, using data warehouses to create effective solutions. You'll contribute innovative ideas, foster teamwork, and help create a culture of collaboration and excellence within the team.

Main responsibilities :

· Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.

. Proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements and deliver the following artefacts as needed: detailed functional specifications, use cases, test strategy and test cases.

· Analyze and transform business requirements into solutions with the help of Development teams.

· Prepare, maintain and communicate functional documentation.

· Plan, prepare and execute the qualification strategy and tests of the target solutions.

· Perform System Integration Testing (SIT) before allowing transition to the User Acceptance Testing (UAT) phase.

· Identify test data required to complete the test activities.

· Steering of the User Acceptance Tests (UAT) and reporting status to project stakeholders.

· Report and escalate key risks and issues related to project execution to the project manager.

· Deliver thoroughly tested products on time, up to production deployment.

· Support the project planning, schedules and milestones in coordination with project teams.

· L3 support, troubleshooting of production incidents.

· Work with large data volumes, analysis and troubleshoot of data anomalies/inconsistencies.

· Legal and Regulatory Responsibilities

-- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer

-- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence

Mandatory Requirements :

. Minimum of 4+ years of relevant experience as an IT Business Analyst supporting the development of enterprise-wide complex information systems within major organizations, ideally in a banking environment.

. Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.

. Strong ability to interpret business needs and translate them into requirements.

. Knowledge in software development life cycle and software testing life cycle.

. Experience in writing test documents and performing functional tests.

. Risk awareness, ability to evaluate and predict risks and drawback of target solution.

. Identify and determine enhancements to improve business processes and to mitigate/reduce risks.

. Proficiency in SQL database queries (complex queries).

. Ability to prepare dataset for analysis and validation purposes.

. Strong experience in working with Microsoft Office tools, JIRA.

Good to Have :

. Knowledge of performance testing and associated tools

. UI/UX experience is a great plus.

. Banking sector domain knowledge: payments, accounting, SWIFT, global markets, accounting, etc.

We are seeking a dedicated and resourceful IT professional to join our team, responsible for ensuring the smooth operation and lifecycle management of critical application systems. This role involves providing comprehensive application support, managing system integrations, and enhancing user experience by bridging the gap between users and vendors. The ideal candidate will have a strong background in platform/SaaS system lifecycle management, a passion for aged care, and the ability to collaborate with stakeholders to implement secure, reliable, and user-friendly IT solutions.

Responsibilities

Application Support and Maintenance

• Provide application support in resolving and troubleshooting problems together with users and vendors for further investigations

• Track and manage all incidents to ensure resolution/escalation to the relevant support staff/vendors

• Manage the interface and integration requirements between IT application systems

• Maintain user documentation including release notes, training guides and UAT documentation

• Provide IT domain knowledge to users when required

System Lifecycle Management

• Manage the lifecycle of systems, including planning, analysis, design, implementation, testing and integration, and maintenance

• Perform analysis of existing application software and explore new solutions to improve business efficiency

User Experience and Service Management

• Responsible for user service management of the applications, ensuring systems are both functional and user-friendly

• Facilitate end-user training to ensure the correct usage of IT application workflows by users.

• Bridge the gap between users and vendors by managing user services and translating users’ requirements into effective system solutions

Vendor and Stakeholder Management

• Collaborate with vendors to tailor solutions to specific user needs.

• Manage and govern IT service providers and vendors to ensure SLA commitments are met

• Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable, and has the necessary vendor support/warranty in place

Security and Compliance

• Ensure compliance of all security measures in application development processes

Resource Management

• Manage and monitor IT budget, procurement and utilisation relating to systems and applications

Others

• Any other assignments/projects as required by the Supervisor

Requirements

• Possess a Degree in Digital Healthcare, Computer Science, Information Technology or related fields

• At least 2-3 years of experience in Platform/SaaS system lifecycle management, a good understanding of systems approach and how digitalisation impacts processes. Experience working in a healthcare setting is advantageous.

• Ability to work with external and internal stakeholders.

• Experience with application development will be an added advantage

• Strong analytical skills and ability to work independently

• Good time-management skills and the ability to work under pressure

• Comfortable learning new technologies as needed for new solutions

• Proactive, resourceful, willingness to learn and take on responsibilities

• Must be willing and able to travel across Singapore to support remote sites when required

• Passion and keen interest in the aged care sector.

• Good communication skills, both verbal and written, for effectively conveying ideas and exploring the latest technologies with users and stakeholders.