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Role: System Analyst

Job Requisition Number: JR35190

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) IT division in Singapore is looking for an experienced System analyst to join the Global Markets Enterprise & Technology (GMET).

GMET department is responsible of developing and supporting the bank’s global markets division (Sales & Trading, Product control and risk management) with a multi asset classes exposures covering Commodities, Credit Derivatives, FXD, IRD, FX, MM, Fixed Income products in Singapore, Thailand, Indonesia, Malaysia, China and its overseas branches across the globe.

Key Responsibilities

As part of the GMET Front Office and Product control practice, the analyst will be responsible for:

· Analysing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations

· Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.

· Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)

· Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues

· Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified

· Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

Job Requirements

BS or higher degree in Economics, Finance or equivalent science oriented track

• knowledge of most common traded financial instruments is a MUST

• Must be detailed-oriented, a quick learner, and a self-starter

• 3+ years’ experience as a Front office / Product control system/business analyst or consultant in a leading trading platform.
• Previous experience with a flagship Trading system (ideally Murex) is an advantage

• previous experience in delivering projects in financial services – preferable Investment banking and Risk
• Solid experience in gathering and writing requirements and functional specifications in a project framework

Please forward your resume in MS word format to [email protected]and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

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Role: Insider Threat Analyst

Job Requisition Number: JR34966, JR35072

Job Level: 3-5 years of relevant experience (L2)

Location: Singapore

Job Responsibilities

Insider Threat Analyst is an operational role within Group Security Operations Center. The incumbent will be responsible for the continuous monitoring, analyzing, and investigating of insider threats and data leakage incidents. He/She must have good analytical and investigative skills to recognize and detect anomalous behavior.

Key Responsibilities

§ To participate in the day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behavior alerts

§ To work with internal teams to validate alerts within stipulated SLA

§ To perform analysis on usage behavior trends to discover potentially fraudulent activities

§ To perform continuous review and improvement on current monitoring operations to enhance effectiveness of monitoring

§ Work with external partners to resolve issues or implement improvement to monitoring

§ To gain good understanding of internal business applications to be able to analyze, recognize and identify potentially anomalous activities

§ Investigate Data Loss Prevention (DLP) alerts and escalate DLP incidents in accordance to the DLP incident response and handling procedures

§ Carry out DLP System Ruleset change requests in accordance to change management procedures

§ Support management reporting of DLP incidents and statistics for ad-hoc and monthly reporting

§ Coordinate DLP audit requests; respond to questions or reporting requirements from local authorities as required

§ To work with internal cyber security teams to ensure investigations are comprehensive and to track and follow up on all escalated incidents to closure

Job Requirements

Education

§ Diploma/Degree in Business Information Technology/Business Analytics from recognized academic institutions

Technical Skills and Experience

§ Minimum 3-5 years of relevant experience as an insider fraud/threat analyst in a financial institution

§ Excellent analytical and investigative skills

§ Prior experience with analytical platforms

§ Experienced with working with machine learning enabled platforms would be advantageous

§ Experience with administration and operation of DLP Systems preferred

§ Experience in development and fine tuning of DLP Ruleset preferred

§ Knowledge of Cyber Security would be advantageous

§ Relevant working experience in SOC environment and related processes will be added advantages

Soft Skills

§ Good communication skills

§ Strong analytical and problem-solving skills

§ Ability to adhere to work processes and procedures

Other Requirements

§ Ability to work independently

§ Ability to work well with the rest of the team and department

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job purpose:

• The role is part of the Local Regulatory Reporting team ensuring that we meet all the local reporting requirements to various regulators in Singapore. That includes local statutory reporting for Singapore entities.
• To act as the key contact for the local financial reporting of the entities located in Singapore both internally and towards the regulators
• To closely liaise with local Finance team to both understand the financials and update the local team of any developments and issues arising from own area of responsibility
• To actively work on and drive Finance-related projects and to coordinate efforts within the region on over-arching projects
• To assist the department in meeting its overall objectives and to contribute ideas to meet the requirements of the Finance Department
• To ensure regional data integrity of Finance data by defining and communicating accounts statics
• Any other GM-F related topics as assigned by the Head of Finance
• To be fit and proper and act with integrity in accordance with the Bank’s Code of Conduct

Key activities:

• Responsible for the quality, quantity and timeliness of all Local Regulatory and Statutory Reporting for the Singapore entities
• To provide accounting related advice and support to the business units through the diagnosis of financial issues and the proposal of solutions
• Act as the main contact for the entities under own responsibility for monthly reporting, liaison with MAS, internal and external auditors and other departments where appropriate.
• Performing regular analysis of movements within the entities under responsibility
• Regional coordinator for local reporting application and report writing tool; constantly enhancing reporting functionalities by using and proactively drive upgrading of existing application
• To prepare and coordinate daily monitoring of various regulatory limits and ratios
• Work closely with other areas of the department to provide additional ad hoc reports
• Take active role in departmental projects as they arise
• Key to performing this role is an ability to work both independently to meet the local reporting deadlines and alongside team members to meet the additional responsibilities. Further, good communication skills are required, both verbal and written, for interaction with key stakeholders such as MAS, ACRA, internal and external auditors and other departments
• To ensure that global policies and local regulations are adhered to at all times and are kept up to date with any developments in the business

Formal education:

Degree Holder (or equivalent)

Specialist knowledge (work experience, further qualification):

• Experience in Accounting and Finance
• Knowledge of IFRS and SFRS. Knowledge of German GAAP HGB (preferred)
• Attention to detail and accuracy
• Good analytical skills
• Good communication skills both written and verbal
• Process orientated with ability to analyse and recommend / drive improvements
• Service orientated to key clients and stakeholders
• Able to work with minimum supervision and under time pressure with tight deadlines
• Proficient in MS Office applications, SSRS and SAP knowledge beneficial
• Proficient in MAS reporting requirements for holders of various kinds of banking licences (Preferred)
• Familiarity with Axiom Controller View (ACV) (preferred)

Xin Yuan Fei Edu Hub is looking for Sales Support from Thailand to establish working partnerships & relationships with universities, educational institutes and agents/ agencies in Thailand.

Responsibilities:

• Develop strategic partnerships with universities, schools, government agencies and corporate entities.
• Work with agents in sending students to educational institutes in Thailand
• Maintain documentations and prepare reports fore relevant authorities
• Submit applications to educational institutes and reply to all correspondences as deemed necessary
• Work closely with Singapore sales team and direct potential interested parties (clients and agents) in Singapore`s educational institutes to them
• Managing & keeping track of school application matters
• Attend to the needs of customers
• Respond to enquiries providing advice when necessary to prospective clients, ensuring that the Company provides all applicant with the relevant and accurate information.
• Attend to agents/parents to promote and market Company services, establish sales network and develop sales strategies.
• Assist students/parents on administrative matters relating to student admission to school
• Attend briefing/ subject sharing/ training sessions as mandated by the Company and/or its related corporations
• Assisting in other ad-hoc duties if required

Requirements:

• Diploma or Bachelor’s Degree holder with an interest in the education industry
• Proficient in Microsoft Office
• Excellent communication & interpersonal skills
• Ability to engage with customers via various channels
• Ability to engage and work as a team
• Preferably Thai locals who are open to foreign opportunities
• Fluent in English or Mandarin

ONE Championship is Asia’s largest global sports media property, and the world’s largest martial arts organization, hosting bouts across all styles of martial arts such as Muay Thai, Kickboxing, MMA, Grappling, etc. In addition to its digital platforms, ONE Championship broadcasts to over 2.6 billion potential viewers across 190 countries around the world with some of the largest global broadcasters, including Amazon Prime Video Sports, Globo’s Combate, Channel 7 HD, beIN Sports, Abema, Disney+ Hotstar, and more.

ONE Championship is actively seeking a proactive and highly motivated Technical Support Engineer with a creative mindset. The successful candidate will be responsible for finding solutions and workarounds for day-to-day problems, as well as responding to user requests for hardware and software issues. Key responsibilities include troubleshooting computer errors, installing new system hardware, responding to user issues, and monitoring service performance across the company.

Experience:

• 3+ years of experience in a technical support or system administrator role.
• Scripting experience (Bash, Python, PowerShell, SQL) will be a plus.
• Recent experience demonstrating comprehensive knowledge of systems and network
• configuration.
• Computing Devices Platform Supported: Windows, MacOS, iOS, and Android.

Special Knowledge/Skills:

• Perform asset management of infrastructure and computing devices.
• Provide computer support services (troubleshooting, patching, configuration, testing, and
• maintenance) for any supported software and hardware.
• Offer training, coaching, and orientation for users on how to use computer devices.
• Systems management experience, software, and GPO deployment experience.
• Outstanding troubleshooting and analytical skills.
• Track incidents and provide regular updates to users on request status and progress.
• Excellent written and verbal communication skills.
• Ability to work independently with minimum guidance and under pressure to meet tight
• schedules.

Qualifications:

• Bachelor’s degree in Computer Science or a related IT field.

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Role: System Analyst

Job Requisition Number: JR34572

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) Global Markets IT division in Singapore is looking for an experienced System Analyst to join its derivatives development team to support the applications used by the bank’s treasury division, as well as initiatives in Data Centre/Application Migration

Key Responsibilities

• Work as a System Analyst in the field of IT Application development, maintenance, delivery and hands-on experience in IT infrastructure setup.
• Apply both classic (waterfall) and Agile (Scrum) methodologies in project execution.
• Analyse user (front to back office) requirements and formulate functional and technical design documents.
• Understand user/stakeholder requirements and formulate technical design documents.
• Co-ordinate with vendor on specifications, delivery testing, and implementation.
• Implementation of middle and back-office systems for Group Global Markets
• Manage end to end testing for users with vendor to internal systems.
• Work with internal Change Control Management for deployment of changes.
• Work with internal infrastructure and security teams on implementations.
• Prepare and track the outstanding issue list and communicate to key stakeholders.
• Coordinating internal resources and vendors for the flawless execution of projects.
• Ensure resource availability and allocation.

Key Requirements

• More than 10 years working experience, with at least 5 years of project development/business analysis and projects/changes implementation experience in the financial industry, direct exposure in treasury business is preferred.
• Strong technical development background and experience with full project life cycle.
• Technical skills required are SQL Server, Oracle DB, Linux, Perl, Java, Aldon, Jira, Remedy, Control-M.
• Excellent written and verbal communication skills
• Excellent communication and interpersonal skills
• Strategic and analytical thinking with excellent problem-solving skills.
• Setting up of connections to the other Interface Systems, batch processing, IBM MQ
• Migration of Environment including restoration and masking of data
• Preference given to candidates with capital markets and vendor-based software delivery experiences

Preferred Requirements:

• Good knowledge of treasury products – FX, Rates, Reuters Market Data platform and Dealing Voice Recording/Playback and Margin Trading.
• Experiences in Datacenter Migration, implementing the dealing system.
• Experience in Reuters, IPC vendor-based solutions, DCI, Marginman, and FinIQ.
• Windows and Linux Shell Scripting.
• Technical understanding of API, Messaging Queue and .NET
• Experience in Excel macro development

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details.

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Business analyst with at least 5 years of experience
• Role is part of technology department so understanding of SDLC lifecycle, Requirement gathering, functional spec preparation etc is required.
• Credit analytics domain of Loan origination
• Hands-on experience in credit analytics of large corporates is a plus

• Central working location
• Opportunities to grow and learn

Our client, a leading fund manager, is hiring for a Business Development Support Associate to support the growth of ETF business in Asia. This role offers an opportunity to contribute to the growth and development of the ETF business while navigating the complexities of the ETF ecosystem in Singapore. The scope includes monitoring daily trading volumes, and collaborating on policy reforms with the Stock Exchange to ensure seamless investor experiences. Additionally, the incumbent will work closely with the Marketing team to organize ETF events, maintain pitch decks, and support engagement with potential partners.

Our Ideal Candidate:

• 1 - 3 years of relevant experience in asset management, with a good understanding of ETF market dynamics
• Basic knowledge of index methodology and regulatory framework
• Proficiency in CRM and MS Office
• Fluent in English and Mandarin to review and work on materials in Chinese for Hong Kong ETFs
• Strong presentation and communication skills

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA R23114042

JOB DESCRIPTION

NeoXam APAC is looking for an experienced and motivated Support Lead who will support our APAC clients, presales and services team, and working closely together with the R&D team. This role is based in Sydney or Singapore. He / she will join an APAC team of experienced consultants and participate in support and optimisation of NeoXam solutions:

• NeoXam DataHub: the most comprehensive, efficient and customizable solution for centralized data management available on the market. The solution acts as a hub, a central repository and a user oriented data management tool for data used or produced by financial institutions.

• NeoXam IBOR: a uniquely independent and flexible Investment Book of Record, designed to provide Asset Managers with a single, comprehensive, and robust source of continuously up-to-date positions, valuations and forecasts, with increased quality, under multiple views.

• NeoXam Impress: an integrated solution for performance, attribution and reporting packs; flexible calculation methodologies including Modified Dietz, Brinson-Fachler; customizable workflows & templates to generate reports in corporate color themes, based on graphics and content; GIPS compliance. The solution could be standalone or connected to NeoXam Datahub & IBOR.

He / she will be responsible for APAC of NeoXam Follow the Sun offer and will manage a small support team with people located in different locations within APAC.

RESPONSIBILITIES

• Be the liaison of the software development teams located in the companies HQ in France, and to manage APAC support.
• Be with his/her team, the first technical point of contact for NeoXam’s clients in APAC and provide product support expertise.
• Be the technical support for the sales consultancy team in the sales phase, and to consultancy team during the project implementation phase.
• Managing the internal copies of the client environments.
• Performing the first level of analysis: anomalies, technical evolutions, reproduction of problems.
• Be responsible to solve client issues from the first analysis and reproduction to the development of a software fix in Java and the management of support tickets.
• Be responsible with the software support team to document Datahub knowledge and features from a software support point of view.
• Manage the day-to-day work of the APAC Support service (taking over new support tickets, participating in conference calls, relationship with other teams…).
• Manage performance optimisation request from Customer or Project in link with R&D team if required.
• Lead Cloud discussion and customer migrations.
• At a later stage, be responsible to develop and deliver fixed and enhancements in Java.
• Manage technical installation or upgrade of the solutions.

PROFILE

• Engineering/Computing School, Degree / Master’s degree or equivalent.
• Minimum of 10 years of working experience with Financial software implementation and/or support and IT Projects in the banking / financial industry.
• Minimum of 2 years of team management experience.
• Knowledgeable in: XML APIs, Webservices (SOAP/REST), Web Application servers (Tomcat/JBoss/Webphere), Messaging, HMI SWING or SWT, OS (Unix and Windows), DBMS (Oracle, or SqlServe).
• Knowledgeable in development tools (Eclipse...) and the Scrum/Agile methodology.
• Knowledgeable in versioning tools like Git.
• Knowledgeable in Unix commands.
• Ability to do peer reviews and assess code.
• Ability to analyze, design and develop software with high operating constraints (robustness, performance, etc.).
• Independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided.
• Proactive and a real team player.
• Fluent in English.

There will be occasional travel requirements within APAC.

The position requires rigour, tenacity, patience, ability to sometimes handle the pressure from clients, and a good ability to communicate and promote best practices.

Provide logistic and administrative support in CYC's retail store located at Capitol Singapore.

- process order forms bound for the workshop

- check and receive merchandise

- arrange merchandise in storeroom

- process online inventory

- manage whatsapp communication with customers

- notify customers of items ready for collection / fitting daily

- check on orders in storeroom and send reminders to customers whose orders have lapsed for more than 1 month

- answering phone calls

- scan and digitize order forms

You will be supporting the sales team and are expected to be meticulous with the administrative tasks and be a good organiser.

Working hours: Mon to Friday 11 am to 3 pm

Annual leave: 3 days a year

Role Summary

You will be part of a young and dynamic data team working in a cross-functional team environment to build up and support our investment data warehouse. The data warehouse will have a set of investment and market data that is used by investment managers and risk professionals in their investment reporting and analysis. This role will report directly to the Head of Data Strategy & Management.

The warehouse’s data assets will be built up incrementally starting with a set of risk data used in the investment risk dashboards.The data analyst will be part of the team overseeing the day-to-day data operations and working with cross-functional teams to build up new datasets and ensuring data quality and compliance with relevant standards and best practices.

Join us if you have a passion for building quality data assets and capabilities that improve process efficiencies, drive investment insights and reduce operational risks. The ideal candidate will have a passion for data with a good working knowledge of investment data and data management skillsets such as designing & implementing data models & quality rules and analyzing complex data. You will work with SQL, Excel and relational databases on data analysis, pipelines and operations. Having additional experience in Snowflake, Python programming language for data pipelines and/or BI tools for implementing dashboards and reporting will be advantageous.

Key Duties and Responsibilities

As a data analyst/ steward in the data team for our investment data warehouse, you are expected to:

• Work closing with business teams to drive, implement and deliver changes and/or new investment data assets and solutions.
• Leverage on good understanding of investment asset class domain knowledge, business processes and data usage in delivering data model design, quality rules and solutions.
• Drive a scalable data model leveraging on design best practices, with clarity on data definitions and usage.
• Drive synergy across different business units for common solutions on similar data needs.
• Influence business processes and workflows to align with data quality management, data definitions and usage.
• Work closely with data engineers in the delivery of data pipelines and ensure system performance meets business SLAs.
• Enable data quality management with data quality rules and operational processes and monitoring.
• Support BAU (business-as-usual) operational activities in data SLA and quality management, issues resolution, user data queries and guide effective and efficient use of investment datasets in dashboards and reporting.

Education Qualification

• Bachelor’s degree in Data Analytics, Mathematics, Data Science, Business Analytics, Information Technology or equivalent discipline.

Experience and Skills

• 5-8 years of relevant experience in data management, implementing data pipelines and supporting data operations.
• Strong domain knowledge of investment data and their usage in both trade life cycle and investment analysis/ reporting.
• Good working knowledge of data management concepts, data quality rules and data models design & implementation.
• Hands-on experience using SQL, stored procedures, databases (Snowflake, Oracle) in building data quality rules and data transformations/ aggregations.
• Knowledge of Amazon S3, Python and Lambda programming for data pipelines’ implementation and/or tools for data visualization (MS PowerBI, Excel) will be advantageous.
• Strong team player and yet exhibit independence in driving and delivering business outcomes.
• Structured in thought process, with good attention to details.
• Fast and independent learner
• Strong written and verbal communication skills

ROLE & RESPONSIBILITIES

Responsible for supporting company CFO and CEO on general financial and business analysis.

• Work closely with the business teams by providing quality financial information on projects, clients, gross margins, time cost, job profitability, client profitability, team forecasts, budget, etc.;
• Provide support in reviewing project costing, financial analysis in a major pitch and monitoring the general health of the business;
• Monitor for regular job review to ensure that gross margins are within forecast and job status is updated;
• Compile and review various periodic analytical reports (e.g. Financial Income Statement, AOT/AOGM tracking, Billability% report, Pipeline analysis, etc.), interpret and communicate financial data including variance analysis vs. budget and best estimates and commentaries for the Management; hold discussion meeting with divisional heads regularly so as to make them aware of their updated divisional performance.
• Provide value add services by working closely with all business unit leaders, research teams, operation team and the Management to help make financial decisions and actionable insight;
• Ensure spending is kept in line with the budget/forecasts;
• To provide analytical support on major projects, credit terms and contractual agreements;
• Offer professional judgment on financial matters and advise on ways of improving business performance;
• Provide tax advisory to the business (such as applicable services tax and withholding tax from other countries, etc.)

COMPETENCIES

• Self-motivated and independent
• Good interpersonal skills and a team player
• Excellent analytical and numerical abilities, meticulous
• Excellent knowledge in M.Excel

BACKGROUND

Skills/Knowledge:

• Accounting standards and principles.
• Financial analysis capabilities
• Recent computing development especially in accounting software packages.
• Knowledge in market research products e.g.methodology, product type and client type etc. is an advantage.
• Good communication and interpersonal skills and able to communicate with people from different background and with different seniority.
• Basic grasp of the market research industry.
• Good computer skill especially in Microsoft Excel, Word, and PowerPoint.
• Good presentation skill.

Qualifications:

• Degree in Accounting/Finance or similar qualification
• Ideally with 2-5 years' post-qualification work experience with 3 or 4 years from an accounting/audit firm

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR33497

Job Level: 2-5 years of relevant experience (L2/L3)

Location: Singapore

Key Skills: BMC Remedy, K2

Job Objectives:

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

Job Responsibilities

· Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

· Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

· Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

· Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

· Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

· Participate in annual DR/BCM activities or infrastructure-related upgrades

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

· Be the important bridge between Users and Development team and provide regular updates to all relevant parties

· Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

· Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

· Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

· Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

· Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

· Identify areas of improvement to drive down the support volume

· Perform system monitoring and set up alerts to improve incident resolution times

· Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

· Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Job Requirements

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Strong analytical and good problem-solving skills

· Ability to work in a fast-paced and team-oriented environment

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Must have:

· 2 – 5 years of hands-on support experience in BMC Remedy, K2 software

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting, Control-M

Good to Have:

Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes preferred

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Sales Support

Xin Yuan Fei Edu Hub is looking for Sales Support to support the Sales team and assist potential clients in addressing and resolving any concerns they may have.

Job Description:

• Respond to enquiries (Wechat, telephone, email & walk-in) providing advice when necessary to prospective clients, ensuring that the Company provides all applicant with the relevant and accurate information.
• Attend to agents/parents to promote and market Company services, establish sales network and develop sales strategies.
• Assist students/parents on administrative matters relating to student admission to school (MoE or International)
• Accompany clients to statutory board, student admission requirements, etc.
• Plan & participating in visitation to schools by prospective clients including school staff liaison and relating matters
• Attend briefing/ subject sharing/ training sessions as mandated by the Company and/or its related corporations
• Assisting in other ad-hoc duties if required

Requirements:

• Diploma or Bachelor’s Degree holder with an interest in the education industry
• Proficient in Microsoft Office
• Excellent communication & interpersonal skills
• Ability to engage with customers via various channels
• Ability to engage and work as a team
• Bilingual in English & Mandarin to liaise with Chinese clients who can converse in Mandarin only

Role Summary

You will be part of a young and dynamic data team working in a cross-functional team environment to build up and support data analytics capabilities and improve data-driven decision making. The analytics will derive insights from our investment data warehouse as well as any other external datasets for our investment managers and risk professionals in their investment reporting and analysis. This role will report directly to Head Data Strategy & Management.

The data analytics capabilities will be built up incrementally starting with a set of investment risk dashboards.The data analyst will be part of the team ensuring the smooth operations of the dashboards/reports and working with cross-functional teams to build up and maintain the data semantic layer and new dashboards/reports in compliance with relevant standards and best practices.

Join us if you have a passion for data and building data capabilities and visualizations that improve process efficiencies, drive investment insights and reduce operational risks. The ideal candidate will collaborate well with business teams to build up a strong understanding of the business insights & reporting needs. He/she will leverage on good working knowledge of investment data, data modeling & visualization skillsets to deliver analytics solutions on the required insights & reports. You will work with SQL, Excel, relational databases and BI tools on data analysis, visualizations and operations. Having additional experience in Snowflake, Python programming language for data pipelines will be advantageous.

Key Duties and Responsibilities

As a data analyst in the data team for our investment data analytics capabilities, you are expected to:

• drive, implement and deliver changes and/or new investment data dashboards & reporting.
• build-up a deep understanding of the various business teams’ processes and insights/reporting needs to identifying data requirements and investment dashboards/ reports needed.
• work closely with business teams and data owners/stewards to manage & deliver the pipeline of analytics data, dashboards and reports. Drive synergy across different business units for common solutions on similar needs.
• work closely with technology teams on delivery of data pipelines and ensure system performance meets business SLAs.
• develop best practice and design guidelines on building and maintaining analytics data, dashboards and reporting.
• explore and experiment new data tools and capabilities for provision of data analytics and insights discovery (AI/ML, NLP, Visualization etc).
• support BAU (business-as-usual) operational activities in analytics data & dashboards/reports SLA, quality management, issues resolution, user queries.
• manage BAU changes on production analytics data, dashboards and reports.
• guide business teams in their own development and management of dashboards and reports where applicable.

Education Qualification

Bachelor’s degree in Data Analytics, Mathematics, Data Science, Business Analytics or equivalent discipline.

Experience and Skills

• 5-8 years of relevant experience in data management, business intelligence & analysis
• Strong domain knowledge of investment data and their usage in investment analysis & reporting.
• Good working knowledge of data management concepts and getting & harmonizing data from different data sources for data analytics.
• Hands-on experience with MS Power BI, Power Query, DAX, MDX, Snowflake, SQL & Stored Procedures, Python or equivalent in delivering BI & reporting solutions and semantic data layers.
• Knowledge of Amazon S3, NLP, AI/ML and MSSQL BI Stack tools (SSRS, TSQL etc) implementations would be advantageous.
• Experience implementing data projects and/or applying data analytics for investment analysis and/or operational process improvements.
• Experience leveraging both traditional and advanced data analytics techniques in combination with strong business acumen to generate actionable insights.
• Strong team player and yet exhibit independence in driving and delivering business outcomes.
• Structured in thought process, with good attention to details.
• Fast and independent learner
• Strong written and verbal communication skills

Role:Business Analysis

JD:

Specific requirement:
1. Temenos/TAP background: Knows Temenos Triple A Plus and it’s nuances
2. Wealth Domain
3. Functional BA

Description

1. Stories Refinement
a. Understanding the requirements received from the product owner or business stakeholders
b. Document the requirement in form of user stories
c. Refine the requirements and prepare detailed user stories with acceptance criteria (including NFR and monitoring needs), target business process, changes required in application from current state to target state, screen mock up, data mapping, rules sheet and interface mapping etc.
d. Walkthrough the refined user stories with business stakeholders and product owners to confirm the scope
e. Explain the requirement to squad members in the backlog grooming session and further refine story as needed
f. Review the solution presented by developers and architects to validate if the solution would meet business needs
g. Review the test cases prepared by testers to validate if the testers would cover the acceptance criteria
2. Analysis of production bugs
a. Receive the incident raised by business users on production bugs
b. Analyse the bug to understand what caused the bug and present finding to developers to fix
c. Review the fix done by developers to validate if the fix has resolved the issue permanently
d. Where needed, guide the squad to find interim solution and/or data patch.
3. Support UAT/in-sprint testing/regression testing/UVT
a. Guide UAT users on what needs to be tested. Where needed, prepare UAT test cases and test data
b. Explain the UAT users on test approach, and handhold during testing period
c. Analyse any defects raised (during SIT/UAT/Regression testing) and guide developers on what need to be fixed
d. Where needed, test the functionality from business perspective and document the test results.
4. Backlog maintenance
a. Support the Product owner in overall backlog maintenance
b. Walkthrough the backlog with business users as needed
c. Review business priorities with business users and Product owners
d. Work with business users and Product owners to define long term target state processes
5. Training and Documentation
a. Train business users on functionalities and how to use them

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Role: Production Support Analyst

Job Requisition Number: JR33641

Job Level: 5-7 Years of experience (L3/L4)

Location: Singapore

Skills: Swift Product Skills: Swift Alliance, Alliance Messaging HUB, GPI, SAG/SNL

Programming Language: Java, J2EE, Webservices, JMS, Unix(Shell Scripting)

Database and Tools: (Oracle, SQL, PL sql), Control M, Splunk, Grafana

Servers and Middleware: Open shift Platform, IBM MQ Series, WebLogic and Tomcat

Job Objectives:

Application support Led to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities:

• Hands-on knowledge in AMH (Alliance Messaging HUB) to ensure the BAU, addressing production queries, Monitoring, and maintaining the AMH Swift IT prod support, responding to and resolving incidents and service request related to AMH Swift IT systems.
• Manage day to day issues in AMH, including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents.
• Providing technical support and guidance to end users and stakeholders.
• Documenting procedures, configurations and troubleshooting steps for future references
• Manage and support high-availability 24/7 production systems with an on-call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Continuously improving processes and procedures to enhance system reliability and efficiency.
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.
• Correlate events across multiple systems to narrow down potential root causes of problems.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation
• Manage and respond to users on timely manner for reported production issues/clarification
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year
• Generate one time report as per user request/audit request.
• Run problem governance call with business user, Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved

Ensure to bring-up all service after system maintenance / OS patching / DB patching activity

Key Requirements:

• 5-7 years of Strong Swift product knowledge and hands on experience in supporting Swift related products like Alliance Messaging HUB, GPI, SAG/SNL.
• Minimum 5-7 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in the financial services industry supporting mission critical applications is a big plus.

Please forward your resume in MS word format to [email protected]and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

1. Management of Rewards queries from HPB Mailbox/Hotline
2. Management of rewards adjustment
3. Ops Admin Management
4. Marketing Support
5. Site Visiting

• Diploma or above, preferably in business administration
• 3 to 5 years of working experience, preferably in Customer Care Management and/or Ops Admin Management
• Good customer service, communication, project management and time management skills,
• Proficient in Microsoft Office tools, e.g. Excel, Powerpoint, Word, Outlook etc.
• 3 days in office / 2 days work-from-home
• Only Singaporeans are welcome to apply for this role.

Working Hours

• Mondays – Thursdays: 8.30am to 6.00pm including 1 hour for lunch
• Fridays: 8.30am to 5.30pm including 1 hour for lunch

We are looking for a junior Investment Research Analyst to join the family office based in Singapore. As an Investment Research Analyst, you will assist the senior investment professionals in by performing market research, financial analysis, and due diligence on target investments. You will work closely with the team to provide investments recommendations and to ensure that the investments align with the family office's financial objectives.

Key Responsibilities:

• Conduct in-depth research and analysis on potential investment opportunities across various asset classes, including equities, fixed income, real estate, private equity, and alternative investments.
• Evaluate and analyse financial statements, company performance, industry trends, and macroeconomic factors to identify investment prospects and risks.
• Assist the team in preparing detailed investment reports and recommendations to the family office.
• Monitor and track existing investments, including assisting in doing performance analysis.
• To present regular updates on market conditions, industry dynamics, and regulatory changes to the family office.
• Assist in portfolio management activities, including asset allocation, risk assessment, and performance evaluation.

Key Requirements:

• Bachelor's degree in finance or CFA qualifications.
• Strong financial analysis skills.
• Proficiency in utilizing financial databases, research tools, and software to gather and analyse investment data.
• Excellent written and verbal communication skills to prepare comprehensive investment reports and effectively communicate findings and recommendations to the family office.

Role:Production Support

Location:MBFC

JD:

production support for java application

expecting to have java /openshift/ ci cd /jenkins/ bit bucket/ skills set

• Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team.

• Knowledge of basic Java/Object oriented programming/Microservices/SQL/OpenShift/CI/CD tools (Git hub/Jenkins)/Shell scripting/AWS services is desirable.

• A team player within the Support group and working amicably with other teams in ITT. .

• Able to provide quality service to business users.

• To develop monitoring tools/alerts to create proactive actions (e.g. auto healing/recovery) .

• To provide day-to-day production support for DBS inhouse applications/Murex.

• To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours in case of escalations from our level1 team.

• Able to work shift hours during support duty week and to carry out implementations on weekdays/weekends .

• To develop monitoring tools/alerts to create proactive actions .

• Able to take ownership of issues and follow through to closure.

• To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.

• To communicate effectively and work efficiently with a group of people supporting both functional/technical areas.

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Job Title : Actimize System Analyst (Netreveal)

Job Requisition Number: JR(TBC)

Job Level: 6 - 9 years of relevant experience (L3)

Location : Singapore

Key Skills: Shell Script, Oracle SQL, Control-M, System Diagram

Job Objectives:

To support Symphony Ai NetReveal upgrade project for Singapore and Regional entities

Key Responsibilities

• Supporting NetReveal upgrade for KYC/name screening/CDD project

• Liaise with application teams across group and countries build the fixes or possibly enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

• Plan technical deliverables, perform development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• At least 5 years of experience working with NetReveal technology solution

• At least 6 years of experience / knowledge in Unix Shell Scripting, Oracle, Java and Python

• At least 6 years of experience in application and database design and UI/UX design

• At least 2 years of experience in business analysis, data mapping and process mapping

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA, Aldon

• Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

Roles & Responsibilities

At 7+ Academy, we’re proud to offer innovative products that meet the needs of our customers. To help us continue expanding our offerings, we’re in search of a Business Analyst to join our growing team in Singapore. This role will take charge of understanding and refining our business and operations.

Responsibilities:

• using data modelling techniques to identify ways in which the company can operate more effectively.
• communicate with senior management to find out what they hope to achieve.
• formulate ways for businesses to improve, based on previous research and data analysis.
• oversee the implementation of new technology and systems within the group.
• understand how the company is doing, explore different solutions, their risks, benefits and impacts.
• proposing solutions to senior management, and keeping them updated with progress.
• creating documents to outline the proposed changes and the steps involved.
• overseeing the implementation of new technology or a new approach.
• contributing to training and support for people affected by new systems and processes.

Requirements:

• Bilingual in English and Chinese.
• Good education and first degree (Master's degree in Business is a plus).
• Minimum 5 years experience in a business analyst role.
• At least 3 years experience in a retail or related industry.
• Commercial awareness and problem solving skills.
• Good understanding of the China education system.
• Highly motivated, good working attitude and strong sense of responsibility;
• Experience in working in a multilingual and Chinese environment.

We offer an attractive package with excellent employee benefits, conducive working environment and career growth potential. Remuneration and benefits will commensurate with qualifications and experience.

Interested candidates are invited to apply online stating your current and expected salary and date of availability.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Job Title : Actimize System Analyst

Job Requisition Number: JR(TBC)

Job Level: 6 - 9 years of relevant experience (L3)

Location : Singapore

Key Skills: Shell Script, Oracle SQL, Control-M, System Diagram

Job Objectives:

To support AML Actimize TM L3 support for Singapore and Regional entities

Key Responsibilities

· Supporting AML Actimize L3 support for Transaction Monitoring system

· Liaise with application teams across group and countries build the fixes or possibly enhancements according to the technical solution plan

· Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

· Plan technical deliverables, perform development works to meet project’s requirements within schedule

· Perform data mapping and process mapping with interfacing applications

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

· Test, maintain and recommend software improvements to ensure strong functionality and optimization

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

· Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

· Manage project change request approval windows and deployment schedule

· Facilitate and provide technical and testing support before and after production deployment

· Liaise with other units across IT and Business in the organization

· Manage external vendors for project delivery within schedule

Key Requirements

Must Have

· At least 10 years of working experience in IT industry

· At least 6 years of experience working with Actimize AML technology solution.

· At least 6 years of experience / knowledge in Unix Shell Scripting, Oracle, Java, and Python

· At least 6 years of experience in application and database design and UI/UX design

· At least 2 years of experience in business analysis, data mapping and process mapping

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English.

Good to Have

· Experience in Hadoop ecosystem and technologies.

· Experience in NoSQL database or Big Data

· Experience in Control-M, Git, Jenkins, JIRA, Aldon

· Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

We have an immediate position to be filled. Fresh graduates are welcome to apply to have a feel of what it's like to work in a Security, Network & Service Desk Operations Center.

Qualifications

• Fresh graduates Degree/Diploma/ITE in Computer Science or Information Technology or its equivalent, are welcome to apply
• Preferably with 1-2 years of experience in IT in system, network, and/or application security with knowledge of network and web-related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, BGP and other routing protocols)
• Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits, application of threat modeling or other risk identification techniques
• Possess basic technical knowledge in IT network infrastructure, server platforms (Unix, Windows platform) and desktops (OS X and Windows XP and the above)
• Excellent teamwork player
• Strong sense of ownership and drive

Tier 1 Functions and Responsibilities:

• Work in a rotational 24/7 environment
• Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)
• 1st level troubleshooting of in supported systems; i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale
• Security event monitoring - accurate and rapid response to security events, participate in incident response
• Server and network availability and performance monitoring
• Password reset and unlock
• Perform log & route [to higher tier or Resolver Team(s)]
• Record and manage all transactions/ cases in Service Management System
• Broadcast notifications to the relevant parties
• Provide timely status update, follow up on cases escalated until closure within the service level agreement.
• Ensure daily tasks are executed according to the Standard Operation Procedure

Job Responsibilities:

• Opening and closing of centre (12.30pm to 9.30pm on weekdays and 10am to 5pm on weekends)
• Managing front counter and centre hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Any other adhoc duties

CDAC@ Bedok

Blk 138 Bedok North St 2 #01-185 Singapore 460138

Vacancy for one admin support staff on 28-hour work week including working on weekends (Saturday or Sunday).

Monday: 12.30 pm – 5.00 pm / 5.00 pm to 9.30 pm (rotating every 3mths)

Wednesday: 12.30 pm to 9.30 pm

Friday: 12.30 pm to 9.30 pm

Saturday / Sunday: 10.00 am to 5.00 pm

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking clients will be an added advantage
• Possess prior customer service experience
• Computer literate
• Service-oriented and Team player
• Passion to serve in social service sector