Job Description

As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.

· Liaise extensively with external, internal clients and vendors.

· Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues.

· Successfully translate users’ requirements into use cases, technical solutions.

· Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements.

· Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;

· Engage customers to explain the rationale of architecture’s selection, or other technical issues.

· Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation.

· Prepare system training programs and conduct training to the customers.

· Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome.

· Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality.

· Perform test briefing to the stakeholders and support UAT.

· Trouble-shoot system problems faced by the project team, customers and follow up till resolution.

· Conduct change impact analysis on customers’ requests in a change management lifecycle.

· Work with local and offshore teams to deliver projects on the technical aspects.

· Prepare solutions and proposal for pre-sales activities.

Requirements :

· Must have experience working in banking domain;

· Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.

· Strong analytical skills and possess stamina in following up on issues reported till its resolution.

· Experience in issues/problems and change management processes.

· Ability in analysing system backend logs and performing data mapping and categorisation.

· Able to perform functional and backend testing activities and ensure traceability to requirements.

· Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details.

· Development skillset Java environment, well verse in Jira and SQL is an added advantage.

· Able to work under stringent timeline and exhibit commitment to project completion.

· Strong customer-service orientation and good presentation skills.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Are you seeking the new norm career opportunities?

We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

Who we are

Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.

Our DELIVERIES:

· Quality

· Speed

· Technology

· Right Pricing

· User eXperience

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

(.Net/Java, Wintel, AS/400) Application Analyst

Job Title: (.Net/Java, Wintel, AS/400) Application Analyst

Work Location: Downtown Core, Singapore

Job Type: 1 year contract, subject to renewal

About the Job

The Application Analyst will manage AS/400 and Wintel Gaming applications, providing level 2 support. Responsibilities include resolving application issues, coordinating with stakeholders, IT, auditors, and vendors, and managing small to medium-scale projects for cybersecurity, bug fixes, and enhancements.

Primary Responsibilities:

· Provide Level 2 application support, minor projects and request fulfilment.

· Front incoming incident tickets from end users to resolve application and software issues.

· Provide incident resolution management and root cause analysis techniques to determine cause and resolve complex system issues.

· Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.

· Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.

· Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.

· Prioritize, schedule, and administer all instances where enhancements and defect resolution are required.

· Record, track, and document the incident-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Post software updates and update knowledge bases.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· Bachelor's degree in Computer Science, Information Technology, or related field.

· At least 3 year of Application Analyst experience.

· .Net/Java knowledge is essential.

· MSSQL knowledge is also preferred.

· Experience in application support using problem resolution and root cause analysis techniques. In depth knowledge of Wintel application and troubleshooting methods.

· Software developing/programming skills in ASP.NET, VB.NET, VB6, JavaScript, HTML5, JSON, Batch scripting, XML, .NET Framework 3.5 and above, Java.

· Experience with setup, managing and troubleshooting IIS web services and Windows services is a must.

· Strong analytical and problem solving skills, and experience in applying these skills to resolve issues.

· Able to analyze the requirements and propose the suitable solution for the business needs.

· Experience with:

o Troubleshooting principles, methodologies, and issue resolution techniques.

o Software installation, build, continuous integration and source.

· Required to undergo Casino Regulatory Authority (CRA) checks.

ARE YOU THATZ ONE?

Get in touch

· Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

· Apply through this application or send your resume to [email protected]

· All shortlisted candidates will be contacted

As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

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STAY SAFE AND HEALTHY! TAKE CARE!

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Selected candidates will be offered a 2-Year Contract with our Client in the Government Sector.

Senior candidates with more experience may be considered for the Senior or Lead Analyst role.

Key Responsibilities

• Maintain and enhance the Workday HRIS system for users.
• Establish and optimize scalable processes to ensure HR best practices.
• Identify opportunities for business process re-engineering (BPR) initiatives to enhance productivity by transforming, streamlining, and continuously improving work processes.
• Identify new Workday requirements, liaise with users to understand additional needs, and communicate effectively.
• Troubleshoot Workday technical issues promptly, identifying flaws and inefficiencies, and recommend solutions for long-term performance and security enhancement.
• Collaborate with agency leads and IT teams to resolve Workday issues, enhance user experience, and ensure consistent solutions across all agencies.
• Develop Workday guidelines, manuals, and conduct user training sessions.
• Conduct regular Workday reviews and generate reports on efficiencies and areas for improvement.
• Structure and prioritize agencies’ Workday requirements, engaging stakeholders for review, approval, and implementation.
• Stay abreast of the latest HRIS technology and best practices.

Key Job Requirements

• Diploma/Degree in IT, Project Management, or equivalent.
• Strong understanding of HR policies and hands-on experience in HR processes, with the ability to integrate them into the HRIS.
• Knowledge of Compensation and Performance processes, and familiarity with Public Service HR policies and practices preferred.
• Experience managing data, HR transactions, and processes in HRIS. Prior experience with Workday implementation and/or maintenance preferred.
• Ability to engage stakeholders, gather feedback, and collaborate on solutions effectively.
• Excellent written and oral communication skills, along with proficient documentation abilities.
• Comfortable working in ambiguous situations and considering long-term operational perspectives to address user-centric needs.
• Good planning skills to manage HRIS annual maintenance milestones and new initiatives, while keeping stakeholders engaged.
• Ability to thrive in a fast-paced environment.

Work Location: CBD

Monthly Basic Salary: S$4,000 to S$7,000

Working Days: Monday to Friday

Working Hours: 8:30 am to 5:30 pm

Responsibilities:

1. Project Management and Delivery: You will be responsible for supporting product projects, including planning, implementation, and writing cutover plans, test reports, and completion documents. Later, you will manage operation and maintenance services.
2. Technical Training and Support: You will provide remote and on-site technical support and professional technical training to customers and partners.
3. Pre-sales Testing: You will conduct pre-sales testing of products and solutions according to customer needs.
4. Customer Relationship Maintenance: You will communicate and coordinate with key customers to ensure customer satisfaction and coordinate internal and external resources to achieve goals.

Qualifications:

1. Bachelor's degree or above in computer science, communications, or related majors, with more than 3 years of experience in data communications technology.
2. Familiar with mainstream products, including routing and switching, security, wireless, SDN, cloud computing, and other fields.
3. Proficient in basic theoretical knowledge of data communications, such as TCP/IP, OSPF, BGP, MPLS, etc. Applicants with experience in SDN and cloud network integration projects will be preferred.
4. Ability to plan industry network architecture and solutions. Applicants with HCIE/CCIE/PMP certificates are preferred, or equivalent technical capabilities.
5. High sense of responsibility and service awareness, excellent project management, communication and coordination skills, and the ability to withstand greater work pressure.

Role:L2 Production Support

Location:MBFC

JD:

need java, 24/7 on call, application support with java exp or java developers open to do app support

Role and Responsibility:

To provide quality day-to-day L2 Production support for Java/Web-based application.

To coordinate and support infrastructure maintenance activities.

To manage implementations of new application releases, hering to the best practices of the release management process.

To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.

To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.

To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required:

At least 2 years working in an L2 Application Support Environment

Core technical competency required:

• Linux; Unix Shell Scripting

• SQL (MYSQL/MSSQL)

• Java/Web-based

• OpenShift/Docker

Good to have experience:

• AngularJS

• ActiveMQ

• Elastic Search

• Application Monitoring Tools

• CI/CD (Continuous Integration & Continuous Deployment)

• Python

• Microservices concept

Experience in application implementation projects in financial institutions would be advantageous.

Strong analytical and problem-solving skills.

Ability to perform impact analysis in a structured manner.

Good verbal & written communication skills.

Proactive and able to work independently and under pressure.

With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

Writing Sprouts Language Arts School is seeking a free-lance, contract Business Support Officer to join the team.

To start the contract term immediately.

Main job scope of a Business Support Officer:

- Lesson worksheets printing and materials preparation

- Student enrolment admin

- supervise classroom cleanliness and common supplies are in order

- maintain basic cleanliness of common areas

- taking care of arrival and dismissal of students

- handling new customers’ basic enquiries and providing basic assistance to existing customers

- marketing and promotions related admin (to be able to help with social media posting and website posting will be a bonus)

Requirements

- good spoken and written English

- warm, pleasant personality

- love interacting with children, helpful and friendly towards parents

- be able to multi-task and meet deadlines

- sufficiently computer and tech savvy: using Google Drive, Microsoft, uploading photos etc

Plus point: able to understand and speak Mandarin

Work hours

• 18-24 hours a week
• Days and hours to be some weekday afternoons (2:30-7pm block), and Sat 8:30am-1pm.

Work location

Default at our Joo Chiat outlet. If needed at our Potong Pasir outlet on exceptional basis - will reimburse for transport.

Remuneration

• $15 to $20 per hour
• Contract term: a year, renewable
• Contract completion incentive: $500

Interested candidates are to email us at info(at)writingsprouts(dot)com(dot)sg

> a short write-up of less than 100 words, to share why you are suited for this position

> resume

> your residency status

> your weekly day/time availability for this position

> when you are able to start work

Only shortlisted candidates will be notified. Thank you.

Risk Analyst (European Agri Trading Company)

Our client is a leading European agriculture trading company and expanding rapidly in the region. It is a very established brand and been around for decades.

Responsibilities

1. Register and manage contracts in the trading system

2. Monitor and assess risk exposures arising from commodity trading activities

3. Validate the accuracy of daily market prices, so as to ensure accurate daily profit/loss report and mark-to-market valuation in the month-end physical open book

4. Maintain database of commodity market prices for the calculation of mark-to-market valuation

5. Ensure the accuracy of daily volumetric position reports and that positions are within approved thresholds

6. Reconcile Prepare daily futures transactions report

7. Prepare daily foreign currency exposure report (this one under finance now)

8. Perform user acceptance test for business systems that may have an impact on risk

Requirements

-More than 5 years’ relevant experience in a commodity trading firm, preferably in the agricultural trading sector or any other dry sector

-Relevant Bachelor’s degree, CA/CPA/Masters in Finance is preferred.

-Meticulous, organized, work independently, a team-player and has good communication and stakeholders management skills

Do you have a knack for formatting Word documents perfectly? Do you consider yourself to be systematic, efficient & meticulous?

If you love administrative work & are fantastic at supporting different teams, you might just be the team member we're looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

[Your Role]

As our Administration Executive, your mission is to take good care of all administrative matters within the academic team, so that our academic faculty can perform at their best.

You’re the behind-the-scenes, selfless magician who is always making things better & more convenient for others, which everyone is thankful for!

Being successful in your role means that you can make things run like clockwork & help more students learn Science & Math easier, better & faster.

Here’s what a typical workday will look like for you:

(1) Participate in the vetting process to ensure that published materials comply with the organisation’s internal guidelines: This is an extremely important task & we need superheroes with eagle eyes to catch bad grammar & inconsistent spacing & fix them!

(2) Assist in the production of lesson materials: While it sounds easy as pie, it takes a lot of skill to produce lesson materials according to our guidelines. We'll be equipping you with the skillsets comparable to veteran printers who have perfected the blend of precision & creativity.

(3) Exercise database hygiene by curating & tidying questions in our database, so they’re always publication-ready: If you are passionate about organising stuff & making sure everything looks neat, this is it!

(4) Assist in the formatting of targeted practices: To accomplish this task well, you need to be able to appreciate & master the art of formatting documents on Microsoft Word. Think: section breaks, headers/footers & line spacings!

[You, Our Ideal Administrative Executive]

We’d love to have a chat with you if you meet the following criteria:

Personality

• Independent, Proactive & Organised: You need to be able to work well under pressure & complete your tasks dutifully with minimal supervision.
• Strong Attention To Detail: You will be working with plenty of illustrations & text. You must be highly meticulous & always have a habit of checking your work before submitting it.
• Humble & Always Strive For Improvements: You are willing to receive & act on feedback to pursue excellence in your work.

Skills

• Strong Command Of The English Language: You should be able to communicate effectively with our team in written & spoken English. In particular, you should be able to pick up grammar mistakes in our work akin to Grammarly.
• Some Interest In Science & Math: You should have some interest & understanding in Science & Math. BUT it doesn’t matter if you do not have a Science or Math-related major! What we value more is the right attitude to pick up the skills needed for this career.
• Good Understanding of Digital Technologies: You need to be well-versed in technology & be resourceful enough to figure out how different tools work.
• Good Proficiency In Microsoft Word
• [Good To Have] Good Proficiency In Adobe Software (Adobe Illustrator & Acrobat): If you have no/limited experience working with these tools, we’ll teach you on the job as long as you are willing to learn!

[How We Take Care Of You]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration (depending on skills & experience)
3. Annual Performance Bonus
4. Medical, Dental & Vision Benefits
5. Productivity & Tech Benefits (Apple Equipment & Peripherals)
6. Up to 16 Days of Paid Vacation Leaves
7. Paid Birthday Leave
8. Paid Marriage Leaves
9. Paid Compassionate Leaves
10. Time-off From Work For Errands
11. Wellness Breaks
12. Fully-stocked Pantry
13. Free Meals on selected school holidays & weekends
14. Fun Company Socials

[Other Important Information]

• This is a full-time position, which requires you to work onsite at our office given the nature of your work.
• Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (Next to CC19/DT9: Botanic Gardens MRT)
  (NOTE: We are targeting a centre relocation to GR.ID Mall (Near DT21: Bencoolen MRT; CC1/NE6/NS24: Dhoby Ghaut MRT) from July 2024)
• Working Arrangement: 5 day work week, 42-Hour work weekWednesday: 11AM to 7PM (7 hours + 1-hour lunch break)
  Thursday & Friday: 10AM to 7PM (8 hours + 1-hour lunch break)
  Saturday & Sunday: 8.30AM to 7PM (9.5 hours + 1-hour lunch break)
  

The Employer is a global material sciences MNC with interests in manufacturing, product development, sales and distribution of a wide range of products. Its products find applications across several industries including FMCG, pharma, electronics, and others. It employs about 35,000 employees in more than 50 countries and has a total sales turnover of more than USD 8 billion. The company has ambitious plans for multi-fold growth and plans to bring on board a market research professional

Position: Market Research Analyst (APAC)

Job Code: EXP/MRA/SG/1123

Location: Singapore

Responsibilities

The selected candidate will be part of the Strategic Marketing team and will support a wide range of regional marketing initiatives. Responsibilities include:

• Carry out detailed secondary research to identify business needs, challenges, and opportunities in different markets in APAC region.
• Track macro-economic indicators, derive insights from macro data and publish the insights to APAC countries for business planning.
• Use research tools and insights to evaluate existing markets in new ways and understand new markets better. These include including macro trends, market sizing, opportunities & threats, changing dynamics, competition, and emerging trends.
• Perform business analysis and reporting for assigned projects, reviews, and presentations.
• Present the findings and recommendations in a meaningful and comprehensive way.
• Contribute in cross-functional projects - market evaluation, resource planning, problem solving, operational plan and participate in execution.
• Determine the dashboards, analysis and data requirements and deliver on them with defined frequency for future business planning & problem solving.

Requirements

• Graduate/Post-Graduate degree in business/sciences/engineering from a reputed institution. An MBA will be an added advantage.
• 2-5 years of relevant experience in market research and analysis, preferably within large corporates, or with consulting or market research companies.
• Industry experience in Speciality Chemicals, Materials, Packaging & Labelling, Paints, Printing Inks, Graphic Arts, or similar sectors would be highly desirable, but not essential.
• Innovative mindset. Ability to read future market trends.
• Strong numerical and analytical skills.
• Excellent business communication skills. Fluency in written and spoken English.
• Flair for writing formal reports and making presentations.
• Ability to collect and manage large amounts of data.
• Positive, “Can do” attitude. Strong personal drive. Ability to work independently.

Purpose and Scope

As a Digital Business Analyst, you will play a pivotal role in developing and implementing digital integration strategies for mergers and acquisitions across Sembcorp Group. This position requires a strategic thinker with a strong understanding of digital technologies and the ability to collaborate with subject matter experts to create a comprehensive playbook for seamless M&A digital integration.

Responsibilities:

Playbook Development:

• Collaborate with subject matter experts in Group HQ and Markets to understand business processes, systems, and digital landscapes.
• Lead the development of a comprehensive playbook for digital integration within the M&A framework, ensuring alignment with organizational goals and standards.
• Conduct thorough analyses of digital assets, systems, and technologies to identify integration opportunities and challenges.

Project Management for Digital Integration:

• Serve as the key liaison between the Group Digital Team and M&A project stakeholders.
• Create and execute project plans for digital integration in M&A activities, coordinating efforts across cross-functional teams.
• Monitor project timelines, budgets, and deliverables, providing regular updates to relevant stakeholders.

Implementation:

• Support the implementation of digital integration strategies during M&A activities.
• Ensure seamless transition and functionality of digital systems post-integration.

Stakeholder Collaboration:

• Work closely with subject matter experts, both internally and externally, to gather insights and ensure alignment with business objectives.
• Engage with key stakeholders to understand business requirements, expectations, and challenges related to digital integration.

Communication:

• Develop and articulate concise messages through PowerPoint presentations to communicate integration strategies, progress, and outcomes to stakeholders.
• Facilitate communication between internal teams and external entities involved in the digital integration.

Team Administration:

• Undertake ad hoc team administration duties as required, ensuring the smooth operation of the Group Digital Team.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business or a related field.
• 1 – 3 years’ experience in business analysis, project management, or a similar role.
• Strong understanding of digital technologies, systems, and integration methodologies.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Excellent presentation skills, with the ability to convey complex concepts in a clear and concise manner. Proficiency in developing engaging and concise PowerPoint presentations.

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

We are looking for junior team members to support our partners in all aspects of the business. Blauwpark Partners is a ‘single-family office for multiple families’ of European heritage serving high net worth families and individuals globally.

As part of our team you’ll work on investment analysis, business development, investment reporting and develop into a broad family office professional. You will have direct exposure to clients, fund managers and suppliers, while working directly with the partners of the firm in an open, non-hierarchical team.

Role and responsibilities

· Evaluation of investment opportunities.Contribute to or lead due diligence, benchmarking and analysis of funds and direct investments, including private equity, venture capital and hedge funds, direct deals and credit opportunities.

· Assist with portfolio management.Involved in ongoing portfolio monitoring and value creation, including preparation of regular investment review, manager due diligence and client reports.

· Support (new) client engagement.Assist with client profiling, onboarding, and preparation of regular client reports and submissions.

· Ongoing operational support. Complete day-to-day tasks in operations, compliance, audit, finance and office management.

Skills and requirements

The position is open to recent or near-term university graduates with an interest in finance. We expect good working knowledge of Excel and Powerpoint. Deep experience in financial analysis is not a prerequisite and we are open to law or technical backgrounds too. A willingness to learn and contribute will be your most important asset.

Benefits

We operate in a flat, down-to-earth, but highly experienced team, with a Northern European working culture. For eager learners, self-starters and entrepreneurial juniors this setting offers unique opportunities for growth and exposure. We will ensure junior team members get exposed to all aspects of the business, from investment analysis to client relations, to develop into well-rounded family office professionals. We pay market rate, have a more than competitive bonus pool and allocation system, and allow team members to participate in our carry program.

POSITION GENERAL DUTIES AND TASKS :
Service Delivery
Batch scheduling and monitoring
ETL Development
SQL
Demonstrable analytical skills with deep knowledge of Big Data Ecosystem in a Production Support Environment.
Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka, Kudu, Flink, Ozone, Kafka and Streaming.
Strong SQL, Python, Java and Unix shell scripting
Incident, problem, and service Outage management experience is Plus.
Strong in data engineering concepts and programming
Experience in building and optimizing ‘big data’ data pipelines, architectures and data sets.
Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
Strong analytic skills related to working with unstructured datasets.
Experience in supporting data transformation, data structures, metadata, dependency and workload management.
Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
Provide operational support and ensure SLI of Applications
Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA

POSITION OVERVIEW : Datawarehouse Support Engineer (EDW)

POSITION GENERAL DUTIES AND TASKS :
The support specialist will be a techno functional support team member for the Enterprise Datawarehouse (EDW) under IT BAU team.

He/she is responsible for ensuring system availability and timely deliverables for datamarts for various business unit like Finance, regulatory, Campaign.

The support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the EDW.



Roles/Responsibilities

- Responsible to provide BAU support for Enterprise Datawarehouse

- Responsible to provide operational support and ensure SLI of system availability, batch deliverables

- Respond on time to the queries raised by various business units

- Provide timely updates regarding production status and progress of issue resolution

- Fine tune applications and systems for high performance and higher volume throughput

- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards

- Perform impact analysis of enhancements/projects that will impact supported systems

- Identify the underlying problems, analyse the root causes, provide possible solutions/fixes, and respond to users within SLA

- Support relevant software/platform/database upgrade for the systems

- Work with delivery team for smooth transition from projects/enhancements to BAU Mode

- Incident, problem, and service outage management experience

- Participate in Disaster Recovery and Business Continuity exercises

- Able to support relevant software/platform/database upgrade for the systems

- Server Performance, capacity, utilization monitoring and Health monitoring

- Collaborate with diverse cross functional teams within IT and Business to Independently drive outcomes

- At least 3+ years of relevant experience in banking/financial services industry

- Experience with Teradata FSLDM and data mapping

- Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

- Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

- Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage

- Experience in Performance Tuning on Teradata or other MPP data pipeline

- Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka is a plus

This is a temporary hourly-rated position attached to a Community Club in the North East.

Duration: 1 year

Job Scope

-Provide administrative support to the Constituency Office (CO) and the grassroots organisations (GROs).

-Answer enquiries from members of the public and keeps abreast of all activities, courses and events available at the community club and other local matters.

-Assist in the smooth operation of the CO.

Requirements

-IT savvy

-Candidates awaiting further studes (e.g. in university) may apply

Working Hours/Days

Monday to Sunday: 4 weekdays and 1 weekend, either Saturday or Sunday (5 day work week)

AM shift: 9am to 6pm

PM shift: 1pm to 10pm

OFF Days: 1 weekday and either weekend

Hourly Pay $12.00

To Apply

WhatsApp resume: 8023-1992

Email resume: [email protected]

Do you have a knack for formatting Word documents perfectly? Do you consider yourself to be systematic, efficient & meticulous?

If you love administrative work & are fantastic at supporting different teams, you might just be the team member we're looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

[Your Role]

As our Administration Executive, your mission is to take good care of all administrative matters within the academic team, so that our academic faculty can perform at their best.

You’re the behind-the-scenes, selfless magician who is always making things better & more convenient for others, which everyone is thankful for!

Being successful in your role means that you can make things run like clockwork & help more students learn Science & Math easier, better & faster.

Here’s what a typical workday will look like for you:

(1) Participate in the vetting process to ensure that published materials comply with the organisation’s internal guidelines: This is an extremely important task & we need superheroes with eagle eyes to catch bad grammar & inconsistent spacing & fix them!

(2) Assist in the production of lesson materials: While it sounds easy as pie, it takes a lot of skill to produce lesson materials according to our guidelines. We'll be equipping you with the skillsets comparable to veteran printers who have perfected the blend of precision & creativity.

(3) Exercise database hygiene by curating & tidying questions in our database, so they’re always publication-ready: If you are passionate about organising stuff & making sure everything looks neat, this is it!

(4) Assist in the formatting of targeted practices: To accomplish this task well, you need to be able to appreciate & master the art of formatting documents on Microsoft Word. Think: section breaks, headers/footers & line spacings!

[You, Our Ideal Administrative Executive]

We’d love to have a chat with you if you meet the following criteria:

Personality

• Independent, Proactive & Organised: You need to be able to work well under pressure & complete your tasks dutifully with minimal supervision.
• Strong Attention To Detail: You will be working with plenty of illustrations & text. You must be highly meticulous & always have a habit of checking your work before submitting it.
• Humble & Always Strive For Improvements: You are willing to receive & act on feedback to pursue excellence in your work.

Skills

• Strong Command Of The English Language: You should be able to communicate effectively with our team in written & spoken English. In particular, you should be able to pick up grammar mistakes in our work akin to Grammarly.
• Some Interest In Science & Math: You should have some interest & understanding in Science & Math. BUT it doesn’t matter if you do not have a Science or Math-related major! What we value more is the right attitude to pick up the skills needed for this career.
• Good Understanding of Digital Technologies: You need to be well-versed in technology & be resourceful enough to figure out how different tools work.
• Good Proficiency In Microsoft Word
• [Good To Have] Good Proficiency In Adobe Software (Adobe Illustrator & Acrobat): If you have no/limited experience working with these tools, we’ll teach you on the job as long as you are willing to learn!

[How We Take Care Of You]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration (depending on skills & experience)
3. Annual Performance Bonus
4. Medical, Dental & Vision Benefits
5. Productivity & Tech Benefits (Apple Equipment & Peripherals)
6. Up to 16 Days of Paid Vacation Leaves
7. Paid Birthday Leave
8. Paid Marriage Leaves
9. Paid Compassionate Leaves
10. Time-off From Work For Errands
11. Wellness Breaks
12. Fully-stocked Pantry
13. Free Meals on selected school holidays & weekends
14. Fun Company Socials

[Other Important Information]

• This is a full-time position, which requires you to work onsite at our office given the nature of your work.
• Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (Next to CC19/DT9: Botanic Gardens MRT)
  (NOTE: We are targeting a centre relocation to GR.ID Mall (Near DT21: Bencoolen MRT; CC1/NE6/NS24: Dhoby Ghaut MRT) from July 2024)
• Working Hours: Wed to Fri: 10AM to 7PM (8 hours + 1-hour lunch break)
  Sat & Sun: 8.30AM to 6.30PM (9 hours + 1-hour lunch break)

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore. We are looking for an marketing support to assist in drafting write-ups and attending to customers` needs as well as supporting the Marketing Manager with the execution of various strategies.

Responsibilities:

• Looking into customers` needs and requirements so as to recommend educational pathway.
• Attending to customers` needs by selling & promoting services.
• Provide advice to parents and assist them with selection on student`s educational enrolment & programs.
• Drafting write-ups and completing application forms
• Follow up and keeping up-to-date with student`s progress.
• Keeping up to date with changes in Singapore`s & other International education system and structure.
• Handling and attending to customers` inquiries
• Assisting in other ad-hoc duties if required

Requirements:

• Candidate must possess at least a Diploma or equivalent from reputable institutes.
• Prior knowledge on Education structure & systems (International Schools & Singapore Government Schools) will be highly advantageous
• Ability to engage customers via various channels
• Good interpersonal & communication skills
• Ability to engage and work as a team
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• English proficiency to complete applications and write-ups

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Projects Portfolio Support

Job Requisition Number: JR24241

Job Level: more than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

l The Planning & Management team sits within the Retail & Channels ‘Partner, Transform & Operate’ function in Group Technology & Operations (GTO).

l We provide a range of services to ensure the function performs optimally and effectively, and in alignment with the priorities and strategic goals.

l Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities

l Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations

l Organize and track the pipeline, capturing data on readiness for approval and other relevant data

l Ensure there is an aligned pipeline view across GRCTO and GTO COO Office

l Maintain and update GRCTO projects approval data and dashboard

l Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects

l Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view

l Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence

l Organize the provision of the current pipeline decks for review by the GRCTO leadership

l Support the Pipeline education & training needs for the GRCTO teams

l Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams

l Support special initiatives, management and governance forums & workshops that may arise

Qualifications and Skills Required

l Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services

l Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy

l Good sense of risk & issue management, and escalation management

l Able to produce structured and effective presentations

l Proficient in creating presentations using the Microsoft suite of software

l Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure

l Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise

l Excellent written and verbal communication skills

l Comfortable with engaging senior management.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Overview:

Are you a grumpy, introvert, unsociable super data driven accountant with great technical skills who eats FRS standards or E tax guides for breakfast?

You attend CPE classes because you enjoy them. You love finding errors in your junior or partners reports?

You love doing reporting, budgets and forecasting using Power BI, Excel, Access... and then dictating via the data to your partner what should or shouldn't be done?

You also love sharing your technical skills with other Accountants in India, Malaysia and Vietnam.

We want you! We don't care about age, young or old. If you are good, we want you.

Key Responsibilities:

• Conduct thorough technical reviews of FRS compilations, management reports and client focus financial reports.
• Dictate changes needed to team members to comply with the accounting standards and tax compliance.
• Act as a primary source of technical information for clients, our overseas and local team members, and auditors.
• Using an array of reporting tools in Zoho, Xero, Power BI, Access to provide reports to partners and clients.
• Report to the Partner who are Chartered Accountants.

Requirements:

• Bachelor’s degree in Accountancy or equivalent.
• This role is exclusive to Accountancy graduates; applicants from other disciplines will not be considered.
• Previous experience in audit is advantageous.
• Must be current with financial reporting standards.
• Versatility and proficiency in various Accounting applications (e.g., Xero, Zoho, Customised).
• Strong computer skills, with VBA programming expertise being a significant plus.
• An eye for detail and neatness in work.
• Capability to manage and oversee jobs independently.

Please show case your technical knowledge and technical abilities during the interview.

Job Summary

• Tax will be in charge of all categories of tax matters, including but not limited to tax compliance and planning projects.

Primary Responsibilities Of This Position Include

• Handling overall tax matters and tax related accounting matters to ensure the tax compliance of the company and reduce potential tax risk;
• Keeping up-to-date with the changes in tax regulation and industry trends, keeping up with professional networks and reading professional publications;
• Providing tax advice to business partners to ensure the business processes and transactions are consistent with Singapore tax regulations;
• Dealing with global tax issues including but not limited to tax regulations and practices research, tax solutions provision etc.;
• Handling tax compliance related matters, including but not limited to:
• Performing regular tax compliance work, such as GST filing, CIT filing, etc.;
• Tax planning;
• Preparing and submitting external tax-related reports;
• Applying for tax incentives, such as zero tax rate of GST etc., and cooperating with the inspection of the relevant authorities;
• Preparing Transfer Pricing Document (if necessary);
• Maintain and develop effective communication with the government authorities, prepare and submit the data/reports required;

Job Requirements:

• A Bachelor's degree majoring in accounting, taxation or economics and 4 years working experience at least;
• Proficient in Singapore GAAP and local tax regulations;
• Strong executive ability and adaptability, with the personal quality of meticulous, conscientious and responsible;
• Good communication skills;
• Proficiency in both English and Chinese, to facilitate effective communication with Chinese-speaking counterparts;
• Ability to work independently and collaboratively in a multicultural environment.

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

Spearhead the department’s internal communication and engagement plan - assist in the planning, execution, and/or coordination of meetings, forums, and/or internal events. Responsible for regular and ad hoc senior management reporting and presentations.

Monitor and report on key performance indicators (KPIs) to track business and operational performance and identify areas for improvement.

Oversee smooth functioning of day-to-day administrative activities with support of the department's Executive Assistant.

• Governance:

Support orchestration and delivery of governance mechanisms ensuring that appropriate decisions, forums and documentation are made to support running of department.

• Portfolio Management:

· Support development and management of comprehensive business plans, including financial projections, budget, workforce and risk assessments, to support decision-making processes.

· Provide leadership in project management, monitoring progress across departmental portfolio and applying corrective actions.

· Proven experience in strategy development, business management, and financial analysis.

· Strong analytical and critical-thinking skills with the ability to translate complex data into actionable insights (proven ability to bring order to unstructured problems).

· Excellent communication and interpersonal skills, with the ability to collaborate across departments and communicate effectively with stakeholders at all levels.

· Project management experience, demonstrating the ability to lead cross-functional teams to successful project completion.

· In-depth knowledge of financial markets, investment products, and regulatory frameworks.

· Proficiency in data analysis tools and software for strategic decision support.

· High level of adaptability, creativity, and strategic thinking to navigate a dynamic business environment.

· Strong organizational skills and attention to detail.

· Proficient in MS Office applications such as MS Word, Excel, PowerPoint, SharePoint, and JIRA.

· Independent and highly motivated team player with a positive work attitude and strong interpersonal skills.