• Min 8 years of experience.
• At least 8 years of data-related working experience, with at least 5 years of hands-on experience in data management and data analytics in the finance, investment, banking, and asset management industries.
• Good understanding of the principles, key controls and processes relating to data management.
• Good at working with details and is meticulous in operations and tasks.
• Good understanding of data modelling.
• Good understanding on OLTP, Data Lake, Lakehouse technologies that may include knowledge of Snowflake, S3, AWS Glue, DeltaLake, DataBricks.
• Good understanding of CI/CD pipelines, DevOps, DataOps, and their applicability in financial services.
• Experience in working with databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica, Data Factory, Bash).
• Extensive data-related experience in programming languages eg Python, SQL, Scala, Javascript, and similar.
• Experience in working with business intelligence and data visualization tools e.g. Tableau, PowerBI.
• Experience with SDLC methodology and/or agile methodologies like Scrum and Kanban and its related applications eg Confluence and JIRA.
• Good team player, with strong analytical skills and enjoys complex problem solving.
• Experience in data engineering platforms and virtualization eg Denodo, Jupyter, O365.
• Excellent written and spoken English and strong presentation skillsets.
• Strong inter-personal and people leadership skills to interact with diverse stakeholders.

Responsibilities:

• Working closely with data analysts and business end-users to implement and support data platforms using best-of-breed technology and methodology.
• Implement and design robust and scalable solutions to meet business needs and take operational considerations into account. Demonstrate technical expertise in the assigned areas.
• Manage operations and maintain SLAs. Implement automation in data management. Collaborate with data engineering, architecture, and governance.
• Perform data and metadata quality, modeling, lineage, cleansing, onboarding, registration, discoverability, access controls, migration, optimization, and cataloging. Execute, maintain and manage the whole data lifecycle.
• Conduct requirement workshops with stakeholders, analyze and translate business and other requirements holistically into data strategies, plans, and actions.
• Cover all aspects of data distribution and data service.
• Design and implement scalable data pipelines and data service modules with robustness in mind to support the growing demands from business users.
• Analyze and resolve day-to-day operational incidents and advisory to business users.
• Listen to upstream changes, perform impact analysis and mitigate-modify-implement.
• Do impact analysis, inform and distribute to downstream users and applications.
• Analyze systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) to identify actionable trends for continual improvements.
• Data, application, and system checking and testing (eg UAT), CICD and go-live.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary

We are looking for an experienced Technical Support Officer to join the team in supporting the maintenance and implementation of systems within a large organization.

Mandatory Skill-set

• Diploma/Degree in Computer Science, Information Technology, or Electrical / Electronic Engineering;
• At least 3-5 years of experience in IT technical support with a focus in Windows Server Management / Administration, and Windows Operating System;
• Good understanding in network and security systems;
• Excellent troubleshooting skills to diagnose and resolve technical issues efficiently;
• Ability to support technical change management processes, collaborating with internal teams and stakeholders;
• Consistently adheres to standard operating procedures and corporate standards;
• Strong analytical skills to analyze and solve software problems effectively and the ability to work independently and collaboratively in a team environment;
• Willingness and availability to work on shifts;
• Excellent communication and interpersonal skills, and able to work well with cross organizational teams.

Desired Skill-set

• Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator;
• Familiarity with scripting languages (e.g., PowerShell) for automation and administration;
• Experience with virtualization technologies (e.g., VMware, Hyper-V).

Responsibilities

• Provide primary technical assistance and support to end-users for production application systems, ensuring prompt resolution of issues and minimizing downtime;
• Resolve software issues related to remote devices, servers, networks, and security systems to maintain system integrity and security;
• Maintain systems by performing routine checks, updates/patching, and configurations as required;
• Generate reports based on system performance and user requirements;
• Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues to higher levels of support or relevant teams;
• Support users with login issues, password resets, and access-related queries to ensure smooth and secure access to systems and resources;
• Collaborate effectively with internal teams and stakeholders to enhance system functionality and user experience;
• Proactively identify recurring issues and recommend improvements to prevent future problems and optimize system performance.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

The Project Analyst is responsible in ensuring the project is well planned, on-track, resolves issues across different functions immediately and mitigates any potential risks early to avoid project failure. Leads cross functional teams, works in collaboration and co-ordinates with business users, internal and external teams, and vendors to ensure project is succesfully completed within budget & scope, on time and with quality. He/She provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner. He/She also participates in annual workplanning and manage the estimation of budget for new demands.

He/she possess strong project management and people management skills. He/She is confident to lead the large project or multiple projects, and drives cross functional teams in a structured and methodological manner to meet the business objectives.

Roles & Responsibilities:

Project Management Planning

•Plan and acquire the manpower resources requried for the projects, and manage their allocation and utilisation to meet the project objectives.

•Plan and drive the required procurement activities including seeking the project scope and funding approval from the respective approving authority

•Lead and manage the project team, including users, external teams and vendors, in driving the project to meet its objectives, implement in accordance to the agreed scope, budget, timeline and with quality.

•Guide team to set up the project management framework in accordance to the process and procedures under the Quality Management System

•Develop and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

•Perform timely update to stakeholders on project progress, issues, risks, resources and budgets.

•Manage project financial health, including budget utilization and cashflow

Project Scope Mgt & Change Control

•Oversee and manage project team to develop the detailed requirements and deliverables as agreed within the scope of the project

•Guide the project team to set up change control procedure and approval board

•Manage and track issues/ arising from scope creep or missing scope

•Implement a change control procedure on requirements and perform impact assessment to budget, resource & schedule when there is change of scope

•Ensure any change in scope is well documented and impact assessment are approved by the user workgroup/project steering committee/project sponsor prior to implementation

Project Time Management

•Guide the project team to develop the detailed project schedule and ensure adequate skilled resources are assigned

•Develop the detailed project activities and schedule, identify dependency and critical path

•Drive and monitor the project activities, schedule and deadlines to ensure timely delivery

•Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Project Quality & Test Management

•Guide the project team to develop the Quality Assurance framework for the project, including a overall Test Plan

•Plan and deliver the project in accordance to the processes, procedures and responsibilities under the Quality Management System for Project Management Methodology

•Ensure all the deliverables and testing meet the agreed requirements through the use of a Requirement Traceability Matrix

•Ensure all the deliverables comply with policy stated in the HealthTech Instruction Manual , for examples, the Security and Data Management Policy

•Ensure deliverables are reviewed to minimise rework and prevent system failures, including development of mechanism to prevent problem recurrences

•Implement a comprehensive testing plan and adopt the best practices for testing referencing the Test Competency Framework

•Oversee and manage the end to end testing process, including any testing deliverables from vendors or internal teams, as well as support users in User Acceptance Testing

Project Risk Management

•Guide the project team to implement the risk management process and issue management process.

•Review and guide the project team in timely risk mitigation and issue resolution

•Identify the risk and evaluate the impact of project risk during project planning stage and put in place a mitigation plan

•Ensure mitigation is in place to contain or minimise the risk impact

•Monitor and manage new risks & issues throughout the project implementation life cycle

•Report any new risk, issues and progress of mitigation/action to the user workgroup/project steering committee/project sponsor

•Escalate new risk & issue , where necessary, for project steering committee/project sponsor for attention and resolution

Project Stakeholder Management

•Guide the project team to set up the project governance structure and escalation mechanism

•Identify the stakeholders involved in the projects with clarity of every project members' roles and responsibility

•Implement communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline

•Manage stakeholders' expectation and build a trusted relationship

Requirements/ Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 5-6 years of experience in project management from end to end process which includes RFP till delivery
• Experience in support on RFP specification, pricing, evaluation etc
• Proven experience as a Project Manager in IT infrastructure projects, with a focus on systems and network
• Experience in individual contributor role in current role
• Strong background in technical System engineering / networking background
• PMP or equivalent project manager certification is a plus
• Strong knowledge of IT infrastructure technologies and networking principles
• Proficiency in project management software and tools
• Excellent communication, leadership and team management skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple projects concurrently and work effectively under pressure

Context:

• The Analyst will handle Application Support activities.
• Provide support for Olympic (Core Banking) and related interfaces and systems.
• Play a major role in handling Incidents, BAU service requests, and end-user queries.

Job Description:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.
• Assist on DR, BCP exercise and patching cycles

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• At least 7 years of experience in Banking industry as an IT Production L1/L2 suppor
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus
• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus
• Excellent verbal and written communication skills and can interact with a diverse group.
• Proactive, positive attitude and desire to work as a team and help the team to achieve its objectives.
• Singapore core applications preferred.

As a key member of the Sales Support Team, the Customer Care (Sales Support) reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• Inside Sales Management: Lead the inside sales team in identifying and developing sales opportunities, supporting sales strategies, and achieving sales targets.
• End-to-End Operations: Oversee the entire sales support process, from after-sales support and qualification to order processing, delivery coordination, and post-sales follow-up, ensuring smooth execution and customer satisfaction.
• Team Leadership: Manage, motivate, and mentor a team of sales support professionals, ensuring high performance and continuous development.
• Customer Relationship Management: Build and maintain strong relationships with customers, acting as a liaison between the sales team and customers to ensure excellent service delivery.
• Sales Support & Coordination: Provide administrative and operational support to the sales team, including preparing quotes, processing orders, coordinating shipments, and handling customer inquiries.
• Sales Reporting & Analysis: Monitor sales performance and generate regular reports, analyzing data to provide actionable insights and recommend improvements.
• Collaboration with Cross-Functional Teams: Work closely with other departments (e.g., logistics, finance, marketing) to ensure smooth sales operations and resolve any issues that arise during the sales process.
• Process Improvement: Continuously evaluate and improve sales processes and systems to increase efficiency, reduce errors, and enhance customer satisfaction.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Minimum of 3 years of experience in sales support or inside sales, with at least 1 years in a leadership role.
• Work experience in a SME trading or distributor environment
• Proven ability to lead and manage a team, driving results through effective coaching, training, and performance management.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal teams and customers.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong problem-solving skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams and drive operational efficiency.
• A proactive, results-oriented mindset with a customer-centric approach.

Preferred Qualifications:

• Experience in sales support or inside sales within the Life Sciences or healthcare industry is a plus.
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Responsibilities:

• Collaborate with product and business team to create solutions considering user needs and technical challenges
• Work with designers to maintain consistent creative visual standards and governance across user journeys
• Translating the product vision through research, sketching, prototyping, user-testing, and iteration related to digital product design.
• Plan and conduct research to gather insights or validate hypotheses and design solutions
• Designing user flows, wireframes, mockups, and high-fidelity product prototypes according to the UX concept for Digital products
• Interpret both quantitative and qualitative data as parameters to be documented in the design decisions
• Designing interface element (UI) graphics according to design guidelines to increase product usage with appropriate design methods
• Prepares all design assets for submission to the developer.
• Design low-fi, high-fi wireframes, suggesting copywriting (if applicable)
• Articulate design concepts, and required interaction with stakeholders
• Ensure the consistency, and usability, for applicable devices, and systems., i.e., iOS and android

Requirements:

• Min 5-8 years of relevant experience
• Proficiency in user-centered design and research methodologies, with strong collaborative skills for cross-functional teamwork.
• Solid understanding of current UI design practices to create an efficient & seamless user experience, and a passion for user interface design and understanding of UX processes.
• Working experience on prototyping, Visual design applications (Figma, Adobe XD, Sketch etc), Wireframing and User Flows

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

About SAP

A market leader in end-to-end business application software, SAP helps more than 425,000 customers worldwide work together more efficiently. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies, and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. At SAP, we build breakthroughs, together.

Your future team

Artificial Intelligence team has experienced professionals taking on challenges posed by the SAP customers. Based in Singapore, you will have the opportunity to work on breakthrough projects addressing real-world problems, challenging norms with some of the SAP’s key customers. As part of the global product engineering team, you will participate in rich and engaging conversations with experts around the globe.

Purpose and objectives

As an Administration Associate/ Associate Developer Support Specialist, you’ll collaborate with a diverse team of AI developers, scientists, data engineers, DevOps engineers, and architects to build best-in-class AI products. You will serve as a key operational pillar, supporting local leadership to meet fixed timelines. Success in this role will be measured by your ability to deliver initiatives with top-notch quality, such as enhancing operational efficiency and team productivity.

Expectations and Tasks

Operations Support Responsibilities

• Collect and maintain department Internal Orders and Transfer Project details
• Coordinate Legal documents, NDA's, third party contracts with the regional and SAP AG Legal departments
• Support budget planning, tracking, and processing of expense reports, internal cross charge and vendor payments.
• Coordinate and assist team with IP and Patent matters
• Assist in organizing training sessions, managing registrations, and maintaining learning and development records.
• Coordinate team events, liaising with vendors for catering and logistics.
• Maintenance / update of team shared folders, workzone page, distribution lists, and internal communication channels e.g. Slack, MS Teams Channels, etc.
• Organize team meetings, all employee meetings, and other types of events.
• Maintenance of team assets, documents, lockers.
• Act as a central contact person for all employees in the department and provide ad-hoc support if needed.
• HR & Recruiting Operations Responsibilities
• Understand HR & Recruiting principles and act accordingly
• Responsible for necessary administrative tasks associated with this role in collaboration with other HR teams as necessary
• Dealing with enquires (phone, email) related to HR & Recruiting process in an efficient and professional manner
• Facilitate the onboarding process for new hires, including laptop procurement, lockers assignment, and distribution list management, training arrangement, etc.
• Manage the offboarding process, including locker assignment removals and checklist processing, etc.
• Coordinate and support Center’s Internship, PhD scholar and other research and academic programs
• Track project milestones, including following up with researchers and research partners including Universities

Executive Assistant Support Responsibilities

• Coordinate and interact with executive assistants inside and outside SAP as a regular part of the job.
• Support managers with administrative assistance (e.g. scheduling of meetings, meeting infrastructure like conference room booking, facilities booking, travel management etc.)
• Prepare meeting agendas, create and distribute meeting materials, taking meeting minutes, send follow-up communications and tracking action items.
• Assist oversea executives visit in Singapore (plan meeting agenda, booking of meeting rooms, events arrangement, etc.)
• Collaborate with other departments to plan and execute local or regional activities.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Degree in Information Systems, Finance, HR, or Business Administration (or equivalent).
• Strong in organization, planning, collaboration, and execution
• Excellent communication skills: oral, written, and in presentations.
• Proactive and Self-motivated with ability to work independently within a complex and high-pressure environment
• Excellent social and emotional intelligence quotient
• Strong knowledge of all aspects of MS Office, especially Outlook, PowerPoint, and Excel
• Strong ability to prioritize and deliver quickly with high sense of responsibility
• Self-learner with out-of-the-box ideas and proposals
• Ability to multi-task and deliver highest quality work under time constraints in global environment
• Flexible and capable of multi-tasking/managing a broad variety of tasks and topics
• High level of integrity and confidentiality

WORK EXPERIENCE

• 1 - 3 years of operations and administration experience
• Knowledge of internal systems at SAP (such as ISP, CSS, SAP Corporate Portal etc.) would be advantageous
• Work experience at an executive assistant (EA) level position in technology or consultancy industry is preferred

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Key Responsibilities:

• Assist in applying for Employment Pass (EP) and other work passes via MOM portal.
• Handle inquiries and correspondence with MOM regarding work passes and other HR-related matters.
• Coordinate and communicate with candidates regarding the onboarding process, document collection, and compliance requirements.
• Provide administrative support, including maintaining HR records and ensuring data accuracy.
• Liaise with hiring teams and external stakeholders to streamline HR operations.

Requirements:

• Prior experience in HR administrative roles, particularly in Singapore's employment and MOM compliance processes.
• Familiarity with the MOM portal and EP application procedures.
• Strong communication skills to effectively engage with candidates and team members.
• Detail-oriented, proactive, and well-organized in managing administrative tasks.

Preferred Skills:

• Experience in supporting recruitment teams.
• Knowledge of Singapore labor laws and regulations.

Job description:

· Perform Parameter setup data mapping to new platform.

· Perform Functional gap analysis and data mapping.

· Assist in analyzing the portfolio migration requirements (internal and client initiated),
breaking down to the required level of details to drive a traceability matrix and
functional solution documents.

· Facilitate in tracking the portfolio migration requirements throughout the software
development lifecycle, ensuring that the solution, development and testing deliver
the correct coverage and scope.

· Assist in documenting portfolio migration requirements clearly and concisely in the
standard format.

· Assist in providing work estimates when applicable.

· Understand any changes to requirements or scope and impact these may have on
potential solutions and project timelines.

· Assists the Project Manager in enforcing the project deadlines and schedules
i.e. when the requirements are to be frozen, signed off

· Understand the effort estimates related to new functionality and its impact on the
project’s estimated effort. Escalate to the project manager on a timely manner
on its impact on project schedules.

· Guide in the development of test plans and test scripts

· Support in consultative sessions with the customers

Responsibilities

• Conduct Name Screening against Sanction list, Politically Exposed Person list, Internal Blacklist and Adverse News to support KYC Periodic Review Activities.
• Coordinate between relevant parties and stakeholders to complete screening in timely manner
• Ensure that screening assessments are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable.
• Other tasks as assigned by Group Head / Team Lead.

Requirements

• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player.
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.

Our client is actively searching for a Data Analyst/ Senior Data Analyst to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

You will be a member of the Department of Infectious Diseases, where you will provide support in the areas of data collection, management and analysis. Your main responsibility will be in supporting the ICU Multidisciplinary Infectious Diseases (IMI) service, Haematology-Infectious Diseases clinical service and other related services, where you will be responsible for collecting, organizing and analyzing relevant data.

It will involve the administration of current data management systems, as well as planning and developing new databases, as and when required. You should have the skills and ability to manage electronic information in multiple formats, and to process and analyze this data for reporting and presentation. Your work requires proficiency with databases, analytical and reporting tools, an ability to learn quantitative tools/software and methodologies, and use of presentation software and good communication skills. You will have the opportunity to be a part of multidisciplinary teams for a different range of projects including research, quality improvement and education. In addition, prior experience in healthcare settings is preferable.

The responsibilities of this role are:

• Manage existing databases, including extracting, cleaning, processing and analyzing data for routine and ad-hoc reports, and trouble-shooting of existing data systems
• Develop new and ad-hoc databases for clinical audits, surveillance programmes and research projects
• Develop a methodology and system for managing and extracting complex data from various databases or sources, which will require proficiency in logical data models and developing data dictionaries
• Produce documentation of new or existing systems and data-management support documents like standards, best practices, policies and procedures etc
• Conduct presentations describing data structures, data analysis methods, and results of data analysis
• Preparation of quarterly to annual reports related to IMI service or other related services
• Support other related research activities as directed by Head of IMI service
• Be a member of multidisciplinary teams which may involve ICU physicians or other specialty physicians, ID physicians, microbiologists, pharmacists
• Perform general administrative duties as required
• Participate actively as a team member in quality improvement projects at hospital-wide and departmental levels
• Work beyond routine work responsibilities, in the exigencies of services e.g. during infectious disease outbreaks
• Carry out any other duties or responsibilities assigned by the Supervisor and/or the Head of Department
• Applicants must have high integrity, a strong commitment to maintaining patient data confidentiality, be eager to learn and be proactive in contributing to the team

The ideal candidate will need to have the following qualities and experience:

• Minimum Bachelor's degree in Computer Engineering, Software Engineering or equivalent with at least two (2) years of experience.
• Proficient in programming languages such as Python (e.g., Flask, Django), R (e.g., Shiny), SQL.
• Experience in managing AI/ML products is highly desirable.
• Experience in SharePoint, Excel (Visual Basic), HTML, XML, Java preferred.
• Knowledge in Data anonymization, de-identification and re-identification process and techniques is preferred.
• Possess skills in statistical modeling and machine learning with experience in data storage, processing, analytics and distribution software and platforms.
• Strong communication/people skills required to interact with data scientists, engineers, business end-users and vendors to design and develop solutions.
• Ability to write clear documentation of procedures, and ability to write specifications for data models to be developed.
• Participate actively as a team member in organizational development and quality improvement.
• Be a change agent and inculcate mindset for change for hospital-wide and departmental- level.
• Able to work beyond routine work responsibilities and office hours, in the exigencies of services e.g., during infectious disease outbreaks.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to understand customer business process and requirements and translate into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) in presenting to partner teams and senior managers.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to track multiple issues, effectively manage time and competing priorities to drive results.

· Exposure to project management and agile methodologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Responsibilities :

• Involves in Development and Application Support for multiple applications in banking domain.
• Perform initial analysis for production issues and come with workaround or next action plan, working closely with counter parties (e.g. business users)
• Drive the investigations of critical production issues involving business users, vendors and different application teams from sub systems.
• Work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• Manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Manage implementations of new application releases adhering to the best practices of the release management process.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Collaborate well with other team members and stakeholders in agile teams.

Requirements

• At least 7+ years of total experience in Application Support / Development. (Application support experience in mission critical applications in banking domain is a plus)
• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Fluent working in Linux environments and command line tools.
• Good to have experience: OpenShift, ELK, Application Monitoring Tools, Cloud Technologies
• Education: Preferably a degree in computer science/IT
• Experience of DevOps tools and framework to monitor applications.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Able to work independently with can do mindset and minimal supervision.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

The Company

Our client, a European MNC in the food production sector, is currently looking to hire a Financial Analyst to join their dynamic team.

The Role

The primary responsibility of this role is to support the Finance Director for APAC in analysis of the APAC business and will be required to liaise closely with all internal stakeholders to identify opportunities. You will assist the FD with the budgeting and forecasting process, monitor and track spending across the region, collaborate with the APAC team on projects as well as preparation of consolidated report on the region’s performance.

Your Profile

To be successful in this role, you will need to have a degree in finance and accounting or its equivalent. You have strong communication skills, an analytical mindset, with the ability to multi-task, are a team player and are proficient in using financial tools such as excel, SAP or Power BI.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13126754, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882