Job Summary
We are seeking a skilled IT Business Analyst with a strong interest in analyzing business processes and driving process re-engineering ini..
Job Summary
We are seeking a skilled IT Business Analyst with a strong interest in analyzing business processes and driving process re-engineering initiatives to enhance operational efficiency.
You will be part of the IT Application team supporting In-house applications.
Mandatory Skill-set
Degree or Diploma in Software Engineering, Computer Engineering,
At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
Strong experience in requirements gathering, gap analysis, and documentation;
Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
Good working experience in SQL, JIRA, and Confluence;
Knowlege of software development lifecycles and agile methodologies;
Strong negotiation, and stakeholder management skills;
Strong communication, presentation, and documentation skills;
Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.
Desired Skill-set
Experience in Hospitality/ Leisure based applications;
Agile / Scrum certified;
CBAP (Certified Business Analysis Professional) certification.
Responsibilities
Responsible for working with business users/product owners to gather business requirements;
Translate business needs to ensure that developers and business users have a common consent;
Articulate business requirements and translate them into functional and technical specifications;
Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
Proficient in concurrently supporting multiple application systems and platforms;
Adhere to the organization and project standards & guidelines.
Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.
When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).
Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including T..
About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.
About the team
As a core member of our LLM Global Data Team, you'll be at the heart of our operations. Gain first-hand experience in understanding the intricacies of training Large Language Models (LLMs) with diverse data sets. Through our carefully designed rotation program, you'll witness how high-quality data is meticulously crafted and used. After completing your rotation, you will have the chance to select your area of expertise. This will be your stepping stone to lead, train, or oversee larger data operation projects.
Your Role Will Involve:
1. Lead multiple data labeling projects simultaneously, ensuring cross-functional alignment to establish advanced data standards and optimized workflows. This involves assembling specialized taskforces, coordinating milestones, and driving agile progress management. Additionally, assess requirement feasibility, design tailored project management strategies and SOPs, and support continuous operational improvements to effectively meet diverse needs.
2. Gain hands-on experience in data production, including drafting, revising, and data acceptance evaluation, while developing specialized skills across different data formats and content verticals to independently deliver high-quality data. This provides insight into the synergy between human input and data in LLM training.
3. Collaborate with product managers and engineers to assess, enhance, and experiment with operational processes, focusing on quality and productivity improvements. Interprete and translate safety stance and advisories into operational requirements. Perform routine data analysis on model performance, anticipate project risks, address urgent issues, and implement effective risk control measures.
4. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
Qualifications
Minimum Qualifications:
1. Excellent English writing and critique skills.
2. Comfortable working in a project-based fast-paced environment, where quality standards iterate quickly with research and experiment progress.
3. Comfortable with meeting deadlines, multi-tasking, and generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.
4. A minimum of 2 years of experience in project management within content-related projects or operations, with a strong preference for backgrounds in journalism, teaching, writing, or text editing. Experience in leading AI/LLM companies or within the Trust and Safety industry is highly valued.
Preferred Qualifications:
1. Candidates should be intelligent, diligent, and skilled in providing guidelines, analyzing cases and structuring complex operational improvements.
2. A deep interest in LLMs, human behavior and user experience is essential. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating.
Note: This role requires a paper test prior to interviews.
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including T..
About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.
About the team
As a core member of our LLM Global Data Team, you'll be at the heart of our operations. Gain first-hand experience in understanding the intricacies of training Large Language Models (LLMs) with diverse data sets. Through our carefully designed rotation program, you'll witness how high-quality data is meticulously crafted and used. After completing your rotation, you will have the chance to select your area of expertise. This will be your stepping stone to lead, train, or oversee larger data operation projects.
Your Role Will Involve:
1. Lead multiple data labeling projects simultaneously, ensuring cross-functional alignment to establish advanced data standards and optimized workflows. This involves assembling specialized taskforces, coordinating milestones, and driving agile progress management. Additionally, assess requirement feasibility, design tailored project management strategies and SOPs, and support continuous operational improvements to effectively meet diverse needs.
2. Gain hands-on experience in data production, including drafting, revising, and data acceptance evaluation, while developing specialized skills across different data formats and content verticals to independently deliver high-quality data. This provides insight into the synergy between human input and data in LLM training.
3. Collaborate with product managers and engineers to assess, enhance, and experiment with operational processes, focusing on quality and productivity improvements. Interprete and translate safety stance and advisories into operational requirements. Perform routine data analysis on model performance, anticipate project risks, address urgent issues, and implement effective risk control measures.
4. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
Qualifications
Minimum Qualifications:
1. Excellent English writing and critique skills.
2. Comfortable working in a project-based fast-paced environment, where quality standards iterate quickly with research and experiment progress.
3. Comfortable with meeting deadlines, multi-tasking, and generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.
4. A minimum of 3 years of experience in project management within content-related projects or operations, with a strong preference for backgrounds in journalism, teaching, writing, or text editing. Experience in leading AI/LLM companies or within the Trust and Safety industry is highly valued.
Preferred Qualifications:
1. Candidates should be intelligent, diligent, and skilled in providing guidelines, analyzing cases and structuring complex operational improvements.
2. A deep interest in LLMs, human behavior and user experience is essential. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating.
Note: This role requires a paper test prior to interviews.
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
About Us
Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to ..
About Us
Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.
As an Infrastructure Support Engineer, you will be responsible for ensuring the smooth operation and support of our IT infrastructure. You will focus on end-user computing, account management, and asset management within our organization. The ideal candidate will have a strong understanding of Microsoft 365 and possess excellent problem-solving and communication skills.
Responsibilities
Microsoft 365 Administration:
Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
Configure, manage, and troubleshoot user accounts, licenses, and permissions within Microsoft 365.
Assist with deployment and migration projects involving Microsoft 365.
End User Computing Support:
Provide technical support for end-user devices, including desktops, laptops, and mobile devices.
Troubleshoot and resolve hardware and software issues related to Windows OS and Office applications.
Ensure users have the necessary tools and resources for effective productivity
Account Management:
Manage user accounts within Active Directory and Microsoft 365, including onboarding and offboarding processes.
Implement security best practices for user accounts, including role-based access controls and password management.
Asset Management:
Maintain an accurate inventory of IT assets, including hardware, software, and licenses.
Assist in procurement and deployment of IT assets according to company policies and budget constraints.
Perform regular audits of IT asset utilization and compliance.
Documentation and Reporting:
Create and maintain technical documentation for processes, configurations, and troubleshooting procedures.
Provide regular reports on system performance, asset status, and support activities.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Proven experience in IT support, particularly in infrastructure support and end-user computing.
Strong knowledge of Microsoft 365 services and administration.
Familiarity with Active Directory and user account management.
Proficient in hardware and software troubleshooting for various operating systems.
Experience with asset management tools and methodologies.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a proactive attitude.
Overview
AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division.
What will y..
Overview
AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division.
What will you be doing?
The Business Analyst analyzes business processes and applicable automated systems and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications participate in testing activities and helps design methods and procedures for internal and external projects.
Your responsibilities will include:
Elicit requirements for software development.
The document, analysis, and evaluation requirements were gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen, and Interface designs.
Translate technical information into the business language to ensure understanding of the requirements by both technical and non-technical audiences.
Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.
OK, I’m interested… is this the job for me?
We look for people who value agility, passion, and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.
Other qualities you will need to be a fit for this role include:
Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred).
Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
Professional experience with requirements gathering and analysis.
Experience producing and analyzing As-Is and To-Be documentation.
Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into the application and operational requirements.
Excellent communication skills and the ability to interact professionally with a diverse group, of executives, managers, and subject matter experts.
Familiarity with MS Office Suite (Word, Excel, PowerPoint).
Ability to successfully engage in multiple initiatives simultaneously.
Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
Understanding of Internet, Intranet, Extranet, and client/server architectures preferred.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Title: Systems Analyst
Salary range: 14000 - 16000
Project Description:
Client is one of the well-established banks in APAC. They are committed to..
Title: Systems Analyst
Salary range: 14000 - 16000
Project Description:
Client is one of the well-established banks in APAC. They are committed to building and maintaining world-class IT applications and infrastructure.
They are currently looking for a business analyst who can support and manage regulatory changes as well as implementation of new jurisdictions on Axiom.
Responsibilities:
• Analyse regulatory reporting guidelines and reporting templates to understand what is expected by regulator
• Elicit business requirements from business users and capture it in BRD, FSD
• Perform data mapping analysis to understand the availability and quality of data.
• Manage project scope and requirements throughout the project lifecycle;
• Perform functional testing before start of UAT
• Provide UAT support, analyse and resolve issues identified during user testing
• Resolve functional and technical issues related to business applications.
• Provide input to technical design decisions and business application strategy.
• Establish and maintain communication with IT and Business Stakeholders, ensure regulatory reporting requirements are properly addressed on all levels of system and procedural changes
Mandatory Skills Description:
• Overall 10+ years of experience out of which 4 years - in Axiom
• Exposure to APRA , MAS, COREP, FINREP, Basel, LCR, NSFR reports
• Prior experience with taxonomy
• Equipped with the technical expertise to help client address challenges in implementation (driven based on good understanding of regulatory, regulatory guidance, integrating new returns and products form internal systems to third party Reg service providers (abacus, adenza etc))
• Extensive experience working in Agile environment with ability to adapt quickly and work under pressure
• Ability to drive results keeping the long-term strategy as the focus.
• Ability to think strategically, see the big picture and quickly grasp complex dependencies
• Ability to focus on continuous improvement, cascading the values to the team
• Ability to clearly communicate complex technical ideas, regardless of the technical capacity of the audience
• Strong facilitation skills, presenting technical information to diverse non‐technical stakeholders and engaging with senior executives.
• Excellent communication skills with the ability to build and maintain positive relationships at every level of the organisation
• Ability to build, motivate and grow effective teams
About us
Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to ..
About us
Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.
We are looking for an Application Support Engineer to join our exciting team, to play a pivotal role in our banking technology division, responsible for ensuring the reliability, performance, and availability of critical banking applications.
Responsibilities
Oversee the bank’s portfolio of applications, ensuring their stability, availability, and performance.
Hands-on work on technical issue troubleshooting and ensure application functionality.
Participate in the planning and execution of application upgrades and enhancements.
Monitor system performance, track incidents, and proactively address potential issues.
Ensure compliance with regulatory and security requirements for banking application.
Continuously work towards making improvements in the release process.
Provide regular reports on application support metrics and key performance indicators (KPIs).
Support project team on DEV, SIT and UAT environment deployment and troubleshooting.
Familiar with ITIL based Bank IT process, especially on incident, problem and change management.
Requirements
Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, or related fields.
3 years of Technical/Application Support experience on multi technology platforms.
Good knowledge on Linux OS, Windows Server, PostgreSQL, SQL Server, Oracle.
Cross-platform experience and the expertise to identify and resolve integration issues.
Excellent understanding of the CI/CD practice.
Familiar with application release methodology.
Experience in software development lifecycle and agile development methodologies.
Experience working in a financial services institution with understanding of MAS technology risk requirements.
Highly self-motivated to excel in assigned tasks and to deliver results for a digital bank.
Generate materials & sharing of New MNC target / New opportunities / Best Practice to countries
Monitoring of ASM / Sales issues, escalation to relevant parties, support issue settlement
Requirements
Diploma in Business Administration, Logistics, Supply Chain, or a related field is strongly preferred.
Proficiency in both English and Korean is required to effectively communicate with relevant stakeholders.
3 to 4 years of experience in the 3PL field, covering both Freight Forwarding and Contract Logistics businesses. Experience in a regional sales role is strongly preferred.
Advanced proficiency in MS Office applications (Excel, PowerPoint, and Word).
Ability to generate periodic sales reports (both summaries and detailed data) in English and Korean.
Strong communication and coordination skills to liaise among Global HQ, Regional HQ, and Country levels.
Ability to perform effectively under pressure in a dynamic environment.
At Kydon, we are a collective of individuals who adhere to the notion that education can enhance human potential. Each knowledge, skill, experience, o..
At Kydon, we are a collective of individuals who adhere to the notion that education can enhance human potential. Each knowledge, skill, experience, or epiphany is achieved one-by-one. Learning fosters the soul, enhances the mind, and strengthens the hands for the work. As an individual, business and community, value is instilled through learning.
In this era of accelerated digitalization, the channels for learning and modes of learning delivery have undergone substantial growth. Our objective at Kydon is to harness technology and innovation to provide the most effective training and learning solutions for organizations and individuals who train and teach. We aspire to be their leading learning partner, fostering positive impact and difference in our world.
We are currently seeking a Business Analyst to join our team. The Business Analyst for the Solutions Team at Kydon plays a pivotal role in driving the development and implementation of cutting-edge learning and workforce development solutions. This role involves working closely with clients, internal stakeholders, and technical teams to analyze requirements, design functional solutions, and ensure seamless delivery of impactful projects. The Business Analyst will be instrumental in translating business needs into technical specifications, enhancing Kydon’s product offerings, and supporting client success.
Key Responsibilities
Client and Solutions Alignment
Engage with clients to gather and document requirements, ensuring alignment with their learning and workforce development goals.
Translate business needs into detailed functional and technical requirements for the development and delivery teams.
Develop solution designs and proposals that meet client needs and align with Kydon’s strategic objectives.
Project Support and Delivery
Collaborate with the project team to ensure requirements are clearly communicated and understood by all stakeholders.
Assist in planning and coordinating project timelines, deliverables, and milestones.
Conduct testing and validation to ensure solutions meet client and business expectations.
Business Process Analysis
Analyze client business processes and identify areas for improvement and optimization.
Design workflows, use case scenarios, and process maps to support solution development.
Provide insights and recommendations to enhance operational efficiency for both clients and internal teams.
Stakeholder Communication
Act as a liaison between clients, the Solutions Team, and technical teams to ensure smooth communication and project execution.
Facilitate client workshops and presentations to gather feedback, validate requirements, and demonstrate proposed solutions.
Prepare comprehensive reports and documentation to keep stakeholders informed of project progress.
Continuous Improvement
Monitor industry trends and best practices in learning and workforce development to inform solution designs.
Provide feedback to the product and development teams to enhance Kydon’s solutions portfolio.
Identify opportunities to standardize and improve internal processes within the Solutions Team.
Qualifications and Skills
Education and Experience
Bachelor’s degree in Business Administration, Information Systems, Education Technology, or a related field.
2+ years of experience in business analysis, solutions consulting, or a similar role (experience in EdTech, LMS, or SaaS solutions is a plus).
Technical Skills
Proficiency in business analysis and process mapping tools (e.g., Lucidchart, Visio, Jira, Confluence).
Understanding of software development lifecycle (SDLC), Agile methodologies, and solution delivery frameworks.
Familiarity with learning technologies, workforce development tools, or LMS platforms is advantageous.
Soft Skills
Strong analytical and problem-solving abilities with a keen eye for detail.
Excellent communication and facilitation skills to engage effectively with clients and cross-functional teams.
Ability to manage multiple priorities in a dynamic and fast-paced environment.
A proactive and collaborative mindset focused on delivering value to clients and stakeholders.
If you have what it takes to do well in this role, please write in with your CV and cover letter.
We regret that only shortlisted applicants will be notified.
L2 Production Support – Shift job (12 months support)
Full-time
Full-time
Others/Any
Singapore, Singapore
Manufacturing / Production
1 week ago
Responsibilities
• Provide 24x7 operational support for all production practices including weekends and holidays for Bank Security Apps
• Ensure..
Responsibilities
• Provide 24x7 operational support for all production practices including weekends and holidays for Bank Security Apps
• Ensure system availability 24x7. Perform system Recovery in the event of system incapacity or outages.
• Provide technical expertise to facilitate investigation of complex technical issues in a timely and efficient manner.
• Possess strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.
• Monitor System health check & work towards continuous improvement to prevent system issues by early problem detection. Automate the daily monitoring and manual operations to improve system resiliency and stability.
• Regular health-check and capacity assessment of Production environment from BAU growth perspective and incoming project volume.
• Manage end to end Incident Management including investigation, recovery of service, and post recovery follow up on corrective/ preventive actions.
• Manage customer queries and close reported incidents within agreed SLA with business. Work with different stakeholders including business, infrastructure and application support teams to resolve the issues.
• Work with infra support including Middleware, DBA and SAs on system maintenance & infra related issues troubleshooting.
• Work on application BAU related tasks & projects, e.g. DR exercise, audit queries, SOP documentations update, system upgrade for EOS/EOL components, etc
• Ensure strong governance on Change Management Process, Data protection and Priviledge ID access control.
• Work in shift on-site to provide 24x7 operational support including weekends and holidays as per assigned roster. Roster is 5-day work per week. Those on shift on weekends/ public holidays will be given off on weekday.
1. IT Technical Responsibilities
Maintenance, administration and monitoring of Servers
Perform Server administration and management of windows se..
1.IT Technical Responsibilities
Maintenance, administration and monitoring of Servers
Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
Maintenance/ Administration of Network Infrastructure
Maintain and update firewall settings
Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
Assist IT Manager in implementing information and cyber security and control structures
Handle system backup, storage management and system recovery.
You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation t..
You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.
You will collaborate with various project managers, solutions architect and infra engineers to deliver leading-edge digital solutions and services to meet the business requirements of the maritime community. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.
Key Responsibilities
1. Actively define and analyse the agency’s business requirements
2. Assist in the development of the business case and tender specifications
3. Evaluate and recommend solutions that best address the needs
4. Engage relevant stakeholders and end-users to identify end-user requirements and specifications.
5. Develop acceptance criteria with agency users to ensure reasonableness for the acceptance of work done
6. Review system testing, integration testing and data conversion documents to verify that specifications are met
7. Drive a smooth deployment, adoption and operations of the internet and mobile solution
8. Work with development team to understand and troubleshoot technical problems
9. Work with quality assurance team to provide inputs for the testing process
10. Undertake root cause analysis for problems to implement preventive and corrective measures to meet business and performance needs
Requirements
1. Background in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles
2. Prior working experience in IT business analysis, application solutioning design and testing
3. Participated in at least one full software or product development cycle, preferably using Agile Methodology
4. Strong analytical, conceptualisation and problem-solving skills
5. Good communication skills with the ability to pitch ideas and influence
6. A driven and motivated personality with an inquisitive mind
7. Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)
8. Knowledge or experience in implementing projects in at least one of the following areas (Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management
PURPOSE:
Prepare for regional monthly details performance analysis, developed from financial management report. The scopes include supports for region..
PURPOSE:
Prepare for regional monthly details performance analysis, developed from financial management report. The scopes include supports for region and Opcos annual performance budget, mid-year range strategy plan and monthly outlook. Maintaining of data integrity of performance system (Cognos TM1 and Oracle system upgrade).
RESPONSIBILITIES & TASKS:
Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook.
Account for variance between actual result and budget with in-deep analysis of rout cause.
Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps, and setting the countermeasure to improve the outlook accuracy based on investigation.
Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
Develop monthly region performance data book and monthly submission schedules, and ensure all monthly schedule be submitted on time and historical data are correctly retained. Improving and enhancing performance reporting process based on performance management requirement.
Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR development discussion, by working with IM department and external consultancy.
Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly performance reports using the BI tools.
Lead the process improvement project and enhance current reporting efficiency and productivities.
Lead ad hoc analysis based on management requests and operation needs.
To succeed in this role, you will need to possess the following qualifications, skills and experiences:
5 years' experience, includes 3 years of management accounting related experience in regional headquarter.
Strong finance and performance management knowledge, understanding companies and regional finance operation.
Degree in Finance / Accountancy, Business, Economics or other relevant field.
Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
Willing to accept challenge and overtime work during peak period.
Able to work well both independently and collaboratively in a team environment.
Strong commercial sense, with keen eye for details and hands-on approach.
Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
Superior proficiency with ERP (Oracles) and Microsoft Excel
PURPOSE:
To lead our Order to Cash (O2C) process management by overseeing and optimizing the entire order fulfilment cycle, from order entry to cash c..
PURPOSE:
To lead our Order to Cash (O2C) process management by overseeing and optimizing the entire order fulfilment cycle, from order entry to cash collection, ensuring efficiency, accuracy, and customer satisfaction. As a key member of our leadership team, you will collaborate with various departments to enhance operational processes and drive continuous improvement.
RESPONSIBILITIES & TASKS:
Process optimization: Streamline and optimize the end-to-end Order to Cash process to enhance efficiency, reduce errors, and improve overall performance. Conduct regular review and identify gaps against regional standard processes and recommend improvement opportunities in current OpCo’s processes for alignment with the fit to standard implementation of new ERP system.
Team leadership: Lead a high performing team, providing guidance, mentorship and fostering a culture of accountability and continuous improvement. Be the subject matter expert in all O2C process areas and able to communicate expectation confidently and clearly with OpCo CFOs, operational managers, business process outsourcing management and service delivery team. Conduct training and workshop with OpCo operation managers and BPO team members to share best practices and knowledge of O2C process improvement initiatives.
Cross functional collaboration: Collaborate with OpCos, Sales, Finance, Customer Service, and other relevant departments to ensure seamless integration and communication within the O2C process. Manage process performance expectation and conduct regular review meeting with OPCO CFOs, order fulfilment, contract management, customer admin, billing, cash application and collection managers as well as business process outsourcing vendor team.
Performance metrics: Develop and implement key performance indicators (KPIs) to measure and monitor the effectiveness of the O2C process, and implement corrective actions as needed. Perform big data analysis using Power BI to provide drive data driven insight to help management’s decision making in improving process performance within O2C domain. Perform problem solving and root cause analysis to help OpCos resolve key operational challenges in sales order management, contract management, billing and cash application plus collection process. Develop proposal for counter measures to address operational challenges identified and come up with innovative solution to help OpCos achieve key performance metrics and operational excellence.
Compliance and Risk Management: Ensure compliance with regulatory requirements and company policies, while identifying and mitigating potential risks in the O2C process. Work closely with OpCos, Finance team and other relevant departments to establish policies for process compliance management. Manage end to end change management process to implement and drive adoption of policies and work with OpCo’s operation managers to audit process compliance and implement counter measures.
Technology Integration: Evaluate, implement, and optimize Order to Cash technologies and systems to support automation and improve overall efficiency. Be the catalyst of digital transformation in the organization through new solution testing and planning for DX initiatives to reduce operational cost and overhead. Support DX initiatives within Finance department and help OpCos to implement automation solution by utilizing Power Platform to improve process efficiency and team productivity. Work closely with ICT to ensure security compliance of cloud solution adoption and review proposed solution implemented by OpCos to mitigate security risk.
Customer Satisfaction: Focus on enhancing customer satisfaction by ensuring timely and accurate order fulfilment, billing, and collection processes.
Reporting and Analysis: Generate regular reports and provide insights into O2C performance, contributing to strategic decision-making at the executive level. Oversee all aspects of performance metrics management for order to cash processes. Primarily responsible for maintaining and delivering timely performance metrics report to OpCo’s MDs, CFOs and operational managers. Improve efficiency and performance metric visibility through continuous innovation using Power BI and to reduce cost and overhead in OpCos. Communicate response timely and effectively to enquiry from OpCo CFOs, operational managers, BPO service delivery team and other stakeholders within the organization.
To succeed in this role, you will need to possess the following qualifications, skills and experiences:
Min 5 years working experience as business process analyst or as data analyst with proficiency in Microsoft Power Platform and excellent problem-solving skill to lead process improvement and transformation in Order to Cash or Contract to Billing domain
Have extensive experience and strong understanding of Order to Cash and Contract to Bill processes
Strong knowledge of finance, billing and accounting is required
Have experience in digital transformation process management and implementing process automation using Power Platform (Power BI, Power Automate, Power Apps, Power Virtual Agent)
Extensive experience in big data analytic or business intelligent application such as Power BI
Extensive experience in data collection, data analysis and metric reporting
Have experience in implementing ERP system (Oracle, D365) or knowledge of F&O module of D365 is a plus
Knowledge of leasing business processes is a plus
Strong technology, proven analytical, conceptualization and problem-solving skill
Experience in managing stakeholder expectation with good influencing & negotiating skills
Have extensive experience working in multi cultures and regional setting
Have experience in process mapping and business process reengineering is required
Experience in documenting process map and SIPOC and familiarity with Microsoft Vision
Benefits & Highlights:
Work Style: Hybrid
Location: Buona Vista
Great employee benefit
Weekly office lunches
Reporting Line: Finance Ma..
Benefits & Highlights:
Work Style: Hybrid
Location: Buona Vista
Great employee benefit
Weekly office lunches
Reporting Line: Finance Manager, SEA
Main Objective:
This key commercial partnering role leads the creation , management and communication of timely and accurate business insights to inform cross functional leaders. The main focus is upon sales, pricing & other commercial reporting plus ROI and profitability assessments for SEA region which comprises both direct and distributor markets. This role will partner in setting strong business strategies with commercial leaders and measurement of results. Additionally, this role plays a key role in management of forecasting and budgeting process from a sales & P&L perspective.
Essential Duties and Responsibilities:
Commercial Support & reporting
Dashboard & KPI reporting
Advisory role on profitability analysis to support key decision making
Partners with accounting team to provide meaningful insights on SEA results and performance
Pricing
Assess pricing impact for both direct & indirect markets
Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications netwo..
Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.
We are looking for an experienced Mobile App Performance Analyst specializing in AppsFlyer to manage, analyze, and optimize app attribution and performance data. The role involves generating and auditing OneLinks, creating custom dashboards, conducting monthly and quarterly reporting, and supporting media integration. The ideal candidate will have 3–5 years of experience in app analytics, preferably with AppsFlyer, and a strong background in data analysis, dashboard creation, and audience management.
Key Responsibilities:
OneLink Management:
Generate OneLinks for Non-SRN and owned media campaigns.
Conduct Onelinks pre-launch audits to ensure OneLinks are correctly configured and optimized.
AppsFlyer Data Analysis:
Create custom dashboards to provide campaign overviews and activity summaries.
Build dashboards for tracking organic channels, owned channels, and paid media channels.
Integrated Analytics and Dashboard Building:
Develop scalable analytics solutions by aggregating data from various platforms (ETL).
Create and maintain integrated dashboards in Power BI for holistic performance tracking.
Monthly Reporting:
Prepare and deliver detailed monthly reports summarizing campaign performance, attribution insights, and key recommendations.
Appsflyer Audience Management and Retargeting:
Manage audience segmentation for personalized campaigns.
Implement retargeting strategies to re-engage inactive users or optimize user lifetime value (LTV).
Media Integration Support:
Provide support for media platform integrations with AppsFlyer Partner Marketplace, ensuring seamless tracking and attribution across all channels.
Quarterly Health and Sanity Check:
Conduct regular audits of AppsFlyer setup, tracking parameters, and campaign configurations to maintain data accuracy and platform health.
SmartScript Integration and Testing:
Implement and test AppsFlyer's SmartScript for seamless web-to-app user redirection and attribution.
Ensure proper configuration and functionality of SmartScript for owned media and web-based campaigns.
Conduct thorough testing to verify accurate web-to-app install tracking and event attribution.
Monitor performance and troubleshoot any discrepancies in SmartScript setup.
Appsflyer Training:
Develop and conduct training sessions for stakeholders across the SEA region to enhance understanding and usage of AppsFlyer tools and features.
Tailor training programs to cover key topics such as attribution models, OneLink generation, SmartScript implementation, and campaign analysis.
Provide ongoing support and resources to ensure stakeholders are equipped to maximize AppsFlyer's potential for their campaigns.
Required Skills and Qualifications:
Experience:
3–5 years of hands-on experience with AppsFlyer or similar mobile attribution platforms.
Proven track record in managing app analytics and attribution for marketing campaigns.
Technical Expertise:
Strong understanding of OneLink generation, deep linking, and attribution for Non-SRN and owned media campaigns.
Experience with ETL processes and integrating data into dashboarding tools (e.g. Power BI).
Familiarity with media platforms like Google Ads, Meta, TikTok, and their integration with AppsFlyer.
Analytical Skills:
Expertise in creating dashboards for organic, owned, and paid media performance tracking.
Ability to analyze large datasets and generate actionable insights for optimization.
Project Management:
Strong organizational skills to handle monthly reporting and quarterly audits.
Detail-oriented with the ability to manage multiple campaigns and projects simultaneously.
Soft Skills:
Excellent problem-solving and communication skills.
Ability to collaborate across marketing, analytics, and technical teams.
Preferred Qualifications:
Experience with Power BI, SQL, or Python for advanced analytics.
Knowledge of privacy frameworks like GDPR, CCPA, and ATT.
Familiarity with audience management and retargeting strategies
We are seeking a skilled and proactive Network Maintenance Engineer to provide comprehensive support for multiple customer network environments. This ..
We are seeking a skilled and proactive Network Maintenance Engineer to provide comprehensive support for multiple customer network environments. This role involves maintaining and troubleshooting a wide range of network devices, including routers, switches, access points (APs), Wireless LAN Controllers (WLCs), Cisco Identity Services Engine (ISE), as well as supporting Windows servers and laptops. The ideal candidate will have a strong background in helpdesk support, network and system maintenance, with a customer-focused and solution-oriented mindset.
Key Responsibilities:
Helpdesk and Troubleshooting:
Act as the primary point of contact for support requests across multiple customer environments.
Investigate and resolve network and system-related issues, such as connectivity problems, faulty devices, or server issues.
Provide laptop and Windows server support, addressing common problems like login failures, configuration errors, and hardware issues.
Simulate customer environments to replicate and diagnose complex issues.
Document resolutions and create knowledge-based articles for future use.
Stay updated on changes across all supported customer environments.
Maintenance and Change Request:
Replace or repair faulty network and system equipment, such as access points, switches, and laptops.
Implement minor network and system configuration changes, including enabling switch ports, changing VLANs, onboarding new devices to Cisco ISE, or updating Windows server configurations.
Firmware and OS patching for network and system equipment.
Ensure all network and system devices are operating optimally and securely.
24x7 Standby and Incident Response:
Participate in a 24x7 standby rotation with a duty phone for handling urgent incidents.
Respond promptly to calls and emails, diagnosing and resolving issues to restore normal operations.
Manage multiple incidents simultaneously, ensuring effective communication and resolution for all customers.
Testing and Collaboration:
Test product updates, patches, and integrations to ensure compatibility and stability.
Collaborate with internal teams and external vendors to resolve complex issues.
Documentation:
Maintain detailed and accurate documentation of network configurations, system setups, incident responses, and maintenance procedures.
Ensure all team members have access to up-to-date customer system information.
Required Qualifications:
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience: Minimum of 1 year of experience as a maintenance engineer, with a focus on maintenance of enterprise environments, preferably in customer-facing roles.
Technical Skills:
Proficiency in working with various network products, including Cisco, Juniper, Alcatel, and Aruba.
Strong expertise in maintaining and troubleshooting network components such as routers, switches, APs, WLCs, and Cisco ISE.
Experience in supporting Windows servers and laptops, including hardware and software troubleshooting.
Familiarity with common system administration tasks like user account management, group policies, and server configuration.
Ability to simulate customer environments for diagnostic purposes.
Excellent communication and problem-solving skills with a customer-centric approach.
Detail-oriented with the ability to manage multiple tasks simultaneously
Preferred Qualifications:
Certifications in networking related technologies.
Experience in a maintenance-focused role serving multiple external customers.
Soft Skills:
Strong problem-solving and analytical skills.
Excellent communication and customer service abilities.
Ability to work under pressure and manage critical incidents effectively.
Detail-oriented with a commitment to maintaining high standards of network and system reliability.
We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.
KEY ACCOUNTABILITIES
As a ..
We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.
KEY ACCOUNTABILITIES
As a Performance Operations System/FactSet Support, your main focus will be to support and maintain our FactSet Systems (B-One system and FactSet (SPAR/PA) system), used by the Performance team for the production of performance measurement, reporting and attribution analysis.
You will also support our enterprise-wide operating model for Performance & Analytics (“P&A”) Reporting, that would include integration with our proprietary database called HERA for downstream reporting in HERA and ATHENA Dashboards, and with our data providers (Fund Accountants & Middle Office Service Provider) for all data related queries & feeds.
In addition, you will have supplementary responsibilities that would include ensuring the accurate and timely delivery of investment performance and analytical reporting for various stakeholders, that include Portfolio Managers, Client Groups (Sales and Marketing), Senior Management and Local Business Units (LBUs).
Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.
Conduct & support data reconciliation in between our FactSet Systems
Conduct, support & maintain set-ups, configurations, workflows and data checks in our FactSet Systems and in the P&A Operating Workflow
Investigate & resolve breaks and potential issues related to the P&A Operating Workflow, by identify root cause, by engaging stakeholders (FactSet counterparts, HERA engineers and Data Providers e.g. Fund accountants and Middle Office service provider) and by working towards proper resolution
Escalate timely errors, processes gaps and other inaccuracies as needed
Liase & work closely with the key stakeholders for re-designing process flows and for maintenance of our FactSet Systems and our P&A Operating Workflow
Maintain stakeholder relationships and manage expectations
Answer & support query on fund and benchmark returns, asset returns or attribution results
Ensure all new procedures are documented and agreed
Identify and execute continuous process improvement and automation
EXPERIENCE / QUALIFICATIONS
5 years relevant experience in support & maintaining Performance or Attribution system, for performance analysis, investment risk analysis or similar role
Experience in using Factset Systems (preferably FactSet (SPAR/PA/Vault) system, B-One is a plus)
Implementation / System Migration experience of a Performance or Attribution system is a plus.
Bachelors degree in Finance, Accounting, Economics, Mathematics, Computer Science or similar field
Understanding of portfolio analysis including performance calculation methodologies and risk analytics
Strong analytical and quantitative skills, comfortable with complex formulas and financial instruments (eg: derivatives)
Strong knowledge of Excel and SQL queries
Good Python, C# and VBA skillset to support data transformation & workflow automation
CIPM or CFA is preferred (or working towards)
Language skills – English required, fluency in one or more asian languages will be a plus
Responsibilities:
Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
Collaborate with cross-functional teams to ident..
Responsibilities:
Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
Collaborate with cross-functional teams to identify and resolve production issues.
Perform root cause analysis and provide solutions to prevent future issues.
Create and maintain documentation related to production issues and resolutions via JIRA.
Implement and maintain processes and procedures to improve production support.
Provide daily, weekly, and monthly reports on system performance and issue status.
Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
Deployments during silent hours.
Development work within the vendor product (about 10%-20% of time).
Preferred Qualifications:
Bachelor’s degree in Computer Science or related field.
2–4 years of experience in Production Support or related role.
Strong technical skills in Java, SQL, UNIX, and scripting languages.
Ability to troubleshoot and resolve complex production issues efficiently.
Excellent problem-solving and analytical skills.
Effective communication skills to collaborate with cross-functional teams effectively.
Are you passionate about technology and eager to solve complex challenges? Our client, a leading shipping company headquartered in Korea is looking fo..
Are you passionate about technology and eager to solve complex challenges? Our client, a leading shipping company headquartered in Korea is looking for an experienced IT Support Specialist.
Your new role:
In this role, you will be at the heart of the technological operations, maintaining servers, supporting critical systems, and contributing to the digital transformation efforts. You will work in a fast-paced, global environment, ensuring their IT infrastructure stays secure and optimized for smooth shipping operations. Key responsibilities include responding to employee inquiries; repairing and replacing IT equipment as required; troubleshooting and resolving network issues; overseeing and maintaining servers located in the server room to ensure high availability and performance; working closely with HQ IT teams to address digital security, data protection issues, and ensure compliance with policies.
Requirements:
• Minimum of 2 years' relevant experience in IT support.
• Fluency in English and Korean language (both written and spoken) – to handle requests from headquarters in Korea.
• Strong technical skills (coding included).
• Strong understanding of server management and digital security protocols.
• This role is looking for someone already based in Singapore.
Benefits:
• Competitive salary package and benefits.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment with a diverse team of industry experts.
If you’re ready to leverage your technical skills in a growing industry, we want to hear from you!
Apply now and set sail on an exciting IT career!
Know someone who might be a great fit? Please share this opportunity with them.
Tanglin Mission
Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin ..
Tanglin Mission
Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin we strive to make every individual feel valued, happy and successful. Responsibility, enthusiasm and participation are actively encouraged and integrity is prized. Working together in a safe, caring yet stimulating environment, we set high expectations whilst offering strong support, resulting in a community of lifelong learners who can contribute with confidence to our world.
Our Vision
We aspire to be the best school in the world with a dynamic learning community which nurtures and inspires every individual to be the best they can be. Our core values of Respect, Responsibility and Purpose are at the heart of everything we do across the school.
The Role
We are seeking to appoint an exemplary Learning Support teacher to inspire, nurture and develop children in our eight form entry school. The successful candidate will bring SEND specialist knowledge and a flair for bringing out the very best in children, so that they are well equipped to succeed and achieve their potential. Our hard working teachers demonstrate a willingness to go above and beyond and the ability to work collaboratively as part of a team.
Interested applicants are also welcomed to apply for the Assistant Head of Learning Support role – please indicate this in your application.
Key Responsibilities
Teaching & Learning
Manage an effective, orderly and safe learning environment.
Plan and deliver one hour Maths daily using a range of concrete resources to support.
Work with individuals/groups of students with a range of SEND needs as stated in the SEND Code of Practice 2015 four broad areas of need: Communication and Interaction, Cognition and Learning, Social Emotional and Mental Health, Sensory and/or Physical Needs.
Create and teach purposeful and dynamic interventions that support the year group needs. Devising pre-and post-intervention assessments. Analyse relevant data to support this process.
Planning & Development
Write and regularly review Personalised Learning Plans for students at support 3 on the Learning Support Register.
Attend and contribute to meetings of a professional nature, including Learning Support meetings and year group admin meetings.
Participate in the Review and Development process to personalise professional learning and maintain an accurate and up to date record of all Professional Development opportunities.
Take part in relevant development activities to enhance ongoing professional skills, knowledge and understanding including professional reflection and evaluation.
Support colleagues in developing their professional practice within class/unit through providing advice, strategies, modelling, and CPD.
Support the Head of Learning Support in the Review and Development and Performance Management processes with STLAs in accordance with the agreed school procedures.
Assessment, Recording & Reporting
Use a range of assessments to gather relevant data on students.
Use data to identify students who may require additional support. Keep detailed records of individual student programmes and achievements.
Triangulate data, using class teacher assessments, standardised assessments and observations of individual students to build a picture of their strengths and areas of needs.
Disseminate relevant information to the Learning Support Team, Class Teachers, Teaching and Learning Assistants, Specialist Teaching and Learning Assistants (STLA) and parents.
Improve links between KS1/KS2/KS3 through the dissemination of information with regards to resources, programmes and assessment tools being used, along with methods of recording, differentiation and moderation.
Report to parents in accordance with the school’s reporting policy as laid down in the Staff Handbook.
Communication & Liaison
Liaise with relevant class teachers with regards to the SEND needs in their class and ensuring these needs are understood, planned for, and met.
Work in close partnership with parents to ensure that the needs of their child are fully understood and met.
Act as a link teacher to optimise transition and support to the next year group.
Contribute to the strengthening of the parent-teacher partnership in individual and whole school initiatives.
Liaise with internal support systems – Educational Psychologist, Counselling Team, Nursing Team, pastoral team and any other relevant supports.
Liaise with outside agencies (e.g. Speech and Language Therapists and Occupational Therapists, etc).
Pastoral & Co-Curriculum
Follow the School’s policies and procedures with regard to discipline and behaviour, daily routines, duties, attendance at meetings, INSET, etc as laid down in the Staff Handbook.
Fulfil CCA commitment in line with school policies.
Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead, monitoring relevant vulnerable students and keeping clear and detailed records.
Embrace the School’s commitment to creating a diverse and inclusive environment.
Tanglin Trust School believes that each employee makes a valuable and significant contribution to our success and that contributions should not be limited to the assigned responsibilities below. This job description is designed to outline primary responsibilities but not limit the employee, nor Tanglin Trust School, to only the duties identified. It is the expectation of the School that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.
The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to provide an Enhanced DBS disclosure certificate, or equivalent.
Key responsibilities
Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight th..
Key responsibilities
Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privilegedaccounts and passwords.
Requirements
5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.
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Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.