Job Descriptions:

• Provide comprehensive support for freight operations, with a primary focus on air freight (95%), and secondary responsibilities for trucking (4%) and ocean freight (1%).
• Collaborate with 3PL warehouses, freight providers, and relevant stakeholders to resolve shipment issues, including documentation, cargo damage,discrepancies, and other related concerns.
• Respond promptly and professionally to stakeholders' inquiries, addressing shipment queries, issues, and providing necessary assistance.
• Manage service recovery efforts, including containment of escalations, conflict resolution, and conducting investigations to identify root causes.
• Oversee the performance of the 3PL transportation team and freight providers, ensuring that agreed-upon service standards and key performance indicators (KPIs) are met consistently.
• Assist in identifying and implementing enhancement requests related to both operations and systems, aiming to improve efficiency and service quality.

Requirements:

• A minimum of 5 years of work experience in a similar role.
• Must have experience in air freight operations support, preferably within semiconductor companies or handling semiconductor shipments.
• Proven experience working with forwarders, integrators, and premium service carriers.
• Solid working knowledge of shipment Incoterms, shipment liabilities, and claims processes.
• Ability to provide support during weekends for urgent shipments, particularly during peak periods (remote support is available).
• Strong communication skills, with the ability to respond professionally via email, meetings, and phone calls.
• Comfortable attending meetings with 3PL warehouses, freight providers, and global stakeholders.
• Willingness to travel to ALPS for warehouse visits, particularly during quarter-end periods.
• Availability and commitment to work hands-on during peak quarter months, which are in March, June, September, and December.
• Independent, responsible, resourceful, and a fast learner with a strong sense of urgency.

Good to Have:

• A diploma or degree in a related field is preferred.
• Knowledge of customs permits and Free Trade Zone (FTZ) requirements.
• Familiarity with the SAP system is advantageous.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L79YV6V5

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Remus Gan | Registration No: R21102972

about the company
Our client is a north america company specializing in electronics. They are seeking a sales support executive to handle order processing and coordinate deliveries. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement.

details

• West
• M-F 8.30am - 5.30pm

about the job

• Order processing
• Handling customers' enquiries via email or phone
• Coordination of deliveries

skills and experience required

• Preferably individuals with at least 2 years of relevant experience

To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg.
(EA: 94C3609/ R1982617 )

Job Description

• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Bachelor’s degree in Computer Science or related field.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Job Overview: We are seeking a highly organized and detail-oriented Business Support to join our team. This role will focus on managing customer relationships and fronting 4PL operations, ensuring smooth logistics coordination, and providing robust support to both internal and external stakeholders. The ideal candidate will have excellent Excel skills, strong reporting capabilities, and the ability to manage customer relationships efficiently.

Key Responsibilities:

• Serve as the primary point of contact for managing customer relationships, ensuring smooth 4PL operations.
• Coordinate and liaise with logistics teams to fulfill customer requirements.
• Handle day-to-day communications and issue resolution with customers.
• Maintain and track inventory levels and stock movements across multiple platforms for customers.
• Generate and analyze regular reports related to inventory, logistics, and customer performance.
• Proficiently use Excel to manage and report data; ability to create complex reports and dashboards.
• Assist with order processing, including documentation, delivery tracking, and shipment coordination.
• Ensure accurate and timely reporting on key performance indicators (KPIs) related to customer management and logistics.
• Address and resolve any operational issues with customers promptly and professionally.
• Perform other duties as assigned by management.

Requirements:

• Diploma or degree in Medical Technology, Biological Science, Microbiology, or any Sciences related fields.
• 2 years of experience with client management in 3PL/4PL operations is preferred
• Strong proficiency in Microsoft Excel advanced formulas, pivot tables, reporting, etc.).
• Excellent communication skills, with the ability to manage and build relationships with customers.
• Strong analytical skills and experience in reporting and data management.
• Ability to handle multiple tasks and priorities in a fast-paced environment.
• A proactive attitude, with the ability to problem-solve and address challenges independently.
• Proficiency in English (both written and spoken).
  

Job Description

Responsibilities :

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Required Skills :

• Intermediate knowledge and hands on experiences in SQL and Linux
• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Experience of Job scheduling, Kafka, and ActiveMQ..
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

EA Number: 11C4879

Context:

• Data Solutions for Capital Markets IT (CMI) division which manages information systems for capital markets activities which includes Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients.
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through Scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related Finance fields.
• At least 2 years of relevant experience (Data Solutions)
• Strong communication to bring consensus on requirements.
• Functional knowledge of financial products, capital market processes & regulatory reporting.
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Strong problem-solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase), TSQL.

Do you have "control" and "Conduct" mindset? Are you able to notice the gaps and risks in a business process- and are ready to tackle it?

With bases in more than 65 countries, this international bank has opened up an integral position in their Corporate & Institutional Banking Team responsible for APAC.

This is a Global projects focusing on client onboarding and interactions across APAC. You will be working in a lean team of 4 to implement 'chats' and 'video conferencing' tools such as Wechat, kakaotalk, whatsapp, and Line.

The team is looking for a suitable candidate who is able to analyse business needs, risks, gap analysis, liaise directly with vendors, create and design processes, and relay designs to IT Team. This is NOT an IT role, this is a functional business analyst role.

Direct Responsibilities

• Acts as primary interface with business lines
• Collect, analyze and document business scenarios for the use of voice and chat channels
• Understand business interactions with clients and other external counterparties
• Identify risk and conduct scenarios and contribute to create the framework to address them

Technical (Must possess/Essential)

• Minimum 7 years of experience
• Have prior experience working with implementing recording and surveillance over voice and chat channel
• Have prior experience working with setting up controls
• Excellent soft skills- communications, critical thinking, finding a solutions, attention to details
• Languages: Fluency in Mandarin is a very BIG PLUS

Note: Contract role (12 months renewable upon performance)

If you are ready to take the next steps and work in a multicultural, supportive environment while being exposed to vast technologies and teams, then... apply now for this opportunity and immediate consideration.

Location: CBD, Corporate banking

​​​​​​​​​​​​​​Responsibilities:

• Act as the main point of contact for internal bank customers, facilitating communication for CMD.
• Prepare timely management reports and statistics from various sources like EDP systems and credit files.
• Manage the Marketing Support Unit, providing administrative support to CMD officers, including:
• Preparing materials for Loan Committee meetings.
• Recording and forwarding legal documents to CAD.
• Conducting searches on ACRA, World Check, Factiva, and Fircosoft.
• Managing CAs due for review and coordinating target dates with AOs.
• Drafting letters to customers for financial statements and insurance renewals.
• Lead or assist in ad-hoc projects, including audit preparation, RAR, and Annual Budget coordination.
• Provide administrative support when needed.

Requirements:

• Degree holder with at least 1 – 2 years’ knowledge of credit administration, supporting banking loans
• Proficient in administrative tasks, strong in PC usage and Excel are essential
• Excellent communication abilities

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Job Description & Requirements

• Support large scale IT infra environment
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment

Key Responsibilities:

Technical Support:

Provide Level 1 deskside support to troubleshoot and resolve hardware and software issues for desktops, laptops, and printers.

Address internet and broadband connectivity issues.

Perform routine user check-ins to identify and resolve any technical problems promptly.

Ticket Management:

Manage and escalate tickets using ITSM tools such as ServiceNow, Jira, and HP ALM.

Ensure timely resolution of user queries while maintaining SLA compliance.

System Setup and Deployment:

Configure and set up computer devices and software packages, ensuring systems are ready for immediate client use.

Assist healthcare professionals and staff in understanding and using hardware, software, and IT tools effectively.

Software Testing and Documentation:

Design and execute test cases and scripts to ensure software functionality and reliability.

Perform review testing, including functional and user acceptance testing (UAT).

Document software processes and user manuals for newly developed solutions.

Document and Data Management:

Manage physical and digital documentation, including scanning, sorting, and processing records specific to healthcare environments.

Ensure accurate and secure handling of confidential documents, particularly in healthcare operations and patient-related processes.

Healthcare IT Support:

Provide IT support tailored to the healthcare sector, including assisting with healthcare management systems, EHR/EMR platforms, and compliance with healthcare IT standards.

Address and resolve IT-related issues in healthcare facilities to ensure minimal disruption to critical operations.

Data Analysis and Reporting:

Conduct data reconciliation and trend analysis to support healthcare business operations.

Generate reports on system performance and operational progress.

Key Requirements:

Work Experience:

Have prior work experience in the healthcare sector, preferably providing IT support in a clinical or healthcare environment.

Familiarity with healthcare IT systems and compliance standards is a strong advantage.

Key Skills and Competencies:

Strong hands-on expertise in troubleshooting hardware and software issues.

Strong organizational and problem-solving abilities.

Knowledge of SDLC methodologies and IT deployment practices.

Educational Background:

Diploma in Financial Technology, Republic Polytechnic

Tan Peng Chin LLC, a medium-sized law firm, invites candidate (with or without any experience) for the position of Leasing Secretary / Leasing Support Staff to join its established and expanding Real Estate Department. We offer direct experience handling extensive leasing matters, with rewarding opportunities and a competitive and fair remuneration package.

Requirements:

• GCE "O" Levels / Diploma / Degree
• Proficient in MSWord and MSExcel
• Good command of written and spoken English
• Good attitude and must be open minded, committed and able to work in our team of dedicated and valued colleagues
• Good working speed and accuracy, with the ability to work under pressure in a fast-paced environment if necessary
• Experience in handling landlord and tenant leasing matters would be an advantage
• Experience in law firms is an advantage
• Intensive on job training will be provided

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
• Considers implications of the application of technology to the current environment.
• Analyzes applications to identify risks, vulnerabilities and security issues.
• Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exchanges ideas and information
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned in a concise and logical manner.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-5 years of strong Application production support experience in the financial industry
• Experience using call/ticketing software
• Hadoop/Big Data Platform
• Working knowledge of various components and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka.
• Perform daily performance monitoring of the cluster - Implement best practices, ensure cluster stability and create/analyze performance metrics.
• Hands-on experience in supporting applications built on Hadoop.
• Linux
  3 - 5 years of experience
• Database
  Good SQL experience in any of the RDBMS.
• Scheduler
  Autosys / CONTROL-M or other schedulers will be of added advantage.
• Programming Languages
  UNIX shell scripting, Python / PERL will be of added advantage.
• Microsoft
  Strong knowledge of Microsoft based operating systems
  Experience using/troubleshooting Office with emphasis on Word, Excel.
• Additional Skills (preferable)

Other Applications
Knowledge / working experience of ITRS Active Console/other monitoring tools
Knowledge / working experience of Autosys/scheduler.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

POSITION OVERVIEW : Front Office Level 2 Application Support & Development

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.

Development / implementation experience Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes: Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

The Oil Price Information Service (OPIS) is seeking an analyst to provide price assessments for the Asia fuels market and report news related to the solar industry. This position will be based at our headquarters in Singapore, and report to the Asia editorial director.

The successful candidate will be developing and expanding on existing coverage.

Responsibilities include:

• Serving as an analyst capable of providing weekly price assessments and market intelligence for the solar supply chain.
• This job will require the reporter to gather spot market deals from market participants through email, instant messaging and over the phone to verify the legitimacy of the transactions.
• Build relationships and maintain regular conversations with members of the solar industry.
• Maintain and expand internal solar database
• Participate and contribute to global solar team meetings
• Writing breaking news and feature stories
• Represent OPIS at industry events. (Travel is expected)

Requirements:

• Undergraduate degree, ideally with at least 2 to 3 years of working experience
• Must have superior copy-editing skills and an ability to meet deadlines.
• Applicant should be an analytical and motivated self-starter
• Possess a demonstrated ability to interact successfully with customers and collaborate with colleagues across different business units.
• Be able to work under tight deadlines and be detail-oriented.
• Proficiency in an Asian language will be considered a significant advantage

APAC Benefits:

• Comprehensive Insurance & Retirement plans
• Paid Time Off and Leaves
• Education Benefits
• Family Care Benefits
• Career Growth Programs
• Access to Dow Jones Products
• Employee Referral Program
• Employee Well-being Support & Fitness Programs

Role: Production Support Engineer

x10 Positions

Work Location: Changi Business Park

We are seeking a dedicated Production Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

If you are keen, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Job Purpose and Impact

The Commodity Analyst, will retrieve, analyze and summarize data to develop business intelligence, optimize effectiveness and predict business outcomes. In this role, you will help gather, analyze and interpret marketplace trends and customer data to create product development strategies.

Key Accountabilities

• Conduct some analysis requiring a basic knowledge of the commodity or market.
• Contribute to research of competitor behavior including marketing strategies, pricing, sales and methods of operation.
• Help monitor market conditions, trends and competitors to project demand and inform product launch timing.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Minimum 10 years experience in Commodity Analytics with focus in Supply & Demand Analytics to support trading decisions

• Analyst would be part of 24x7 Cyber Security Operations function to perform security monitoring and incident response, data loss prevention, vulnerability management, threat intelligence and threat hunting.
• Perform monitoring, research, assessment and analysis on alerts from SIEM tools.
• Follow pre-defined actions to investigate possible security incidents or perform incident response actions, including escalating to other support groups.
• Maintains standard operating procedures (SOP), processes and guidelines.
• Ensure proper functioning of systems in the Security Operations Centre.
• Send out emails to L2 and other groups and follow up accordingly.

Requirements

- Strong analytical and problem-solving skills, with the ability to quickly identify and resolve security issues.

- Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

- Ability to work in a team and each individual’s contribution is crucial to the team’s objectives.

- This is a 24/7 operational work. Able to commit to 12-hour shifts, weekends and public holidays.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and convey complex security concepts to non-technical stakeholders.

- Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

工作职责:

1. 对接客户服务、业务、运营、审计等部门，对用户提供的交易订单异议进行核实、说明;
2. 对接监控，分析监控掌握的风险用户和风险订单，并给出处置建议;
3. 检查仓单，主动掌握平台仓位概况，分析汇总仓位构成，提供每日分析报告;
4. 总结历史交易，主要分析:用户交易方式、用户交易流程、用户盈亏、可能存在的风险点，输出分析报告，并给出观察或处置建议;
5. 维护感兴趣用户名单，持续跟踪报告重点感兴趣用户的交易和行为，并输出每日跟踪报告;
6. 关注交易产品参数和品种的风险，并给出合理建议。

工作要求:

1. 本科及以上学历，金融、经济等经济管理专业优先;
2. 从事股票、外汇、期货、数字货币行业3年以上，工作岗位为风控、交易、做市等;
3. 丰富的交易金融经验，熟悉各类常规交易技术、交易机制和交易产品，能够独立分析交易心理和交易过程，还原用户的交易行为，对交易机制和交易产品的底层金融方面有一定的了解;
4. 熟悉交易财务风险，熟悉各种风险类型和处置方法，具有较高的风险控制理论基础，对风险敏感并能及时处理;
5. 具有较强的数理统计和分析能力，熟悉交易指标，能够从各种场景获取数据并进行分析总结;
6. 热爱学习，有较强的探索精神，能独立发现和总结规律，适应工作中遇到的新挑战;
7. 加分项:有一定的编程能力(sql, python)，能熟练使用PBI。

About Synechron:

Synechron Singapore is a leading consulting and technology services firm specializing in the financial services sector. Our Singapore office focuses on delivering innovative digital transformation solutions to top-tier banks, insurers, and capital markets. We cultivate a diverse and inclusive environment where talent thrives, offering opportunities for professional growth and development. With access to cutting-edge technologies, our teams work collaboratively to create impactful solutions that enhance operational efficiency and customer experiences. Synechron Singapore is committed to excellence and actively engages in community initiatives, making a positive impact in the region.

Our 14,500+ associates work across the globe at more with 100+ clients and 58 offices.

Position Title: System Analyst (Cards Disputes)

Software Requirements:

• Proficient in requirement analysis, effort estimation, and application solution design for Cards Core Issuing and acquiring processes.
• Familiarity with card payment networks and dispute management systems.
• Strong understanding of technical interface specifications and documentation.

Overall Responsibilities:

• Lead discussions with business and IT teams to gather requirements and prepare technical specifications.
• Document functional designs and work closely with Business Analysts, Architects, and end-users for application development and enhancements.
• Prepare functional solution documents and present them to stakeholders for sign-off.
• Review detailed technical designs, code, test strategies, and results; manage defect triaging.
• Guide users in setting up card parameters for new business initiatives, including products and pricing.
• Support users in the end-to-end reconciliation process.
• Collaborate with testing teams to support system integration, user acceptance, regression, and performance testing.
• Provide post-implementation support and address any immediate issues.
• Identify, escalate, and manage risks related to projects and processes.

Category-wise Technical Skills:

• Strong capability in requirement analysis and functional solution documentation.
• Ability to translate business needs into technical specifications.

Technical Proficiency:

• In-depth knowledge of CICS, COBOL, COBOL batch processing, JCLs, Easytrieve, VSAM, and other mainframe utilities.
• Experience with Cardlink/VisionPlus systems is preferred.

Testing & Quality Assurance:

• Experience in user acceptance testing, regression testing, and performance testing.

Collaboration Tools:

• Familiarity with project management and documentation tools to facilitate communication and project tracking.

Experience:

• Minimum of 8+ years of experience in System Analysis, particularly in the Cards Functional Domain.
• Proven experience in card payment networks and dispute management processes.
• History of working in large development organizations within a globally distributed environment.

Day-to-Day Activities:

• Conduct requirement analysis and document functional specifications for new card dispute functionalities.
• Facilitate discussions with business and IT stakeholders to align on project objectives.
• Review and validate technical designs and testing strategies.
• Guide users through parameter setup and reconciliation processes.
• Collaborate with technical teams to support various testing phases and ensure all critical functions are covered.

Qualifications:

• Bachelor’s degree in Computer Science or a related discipline.
• Advanced certifications in relevant areas (e.g., Certified Business Analysis Professional - CBAP) are a plus.

Soft Skills:

• Excellent communication and interpersonal skills for effective collaboration with stakeholders.
• Strong analytical and problem-solving abilities.
• Ability to thrive in a high-pressure environment and manage multiple tasks simultaneously.
• Strong organizational skills and attention to detail.

Position will be Onsite at customer location.

At Synechron we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote/onsite/hybrid work arrangement. Additional information about this work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Synechron can provide.

At Synechron, we recognize that diversity is essential to our success. We are committed to fostering an inclusive environment where all employees feel valued and empowered to share their unique perspectives. We embrace differences in race, ethnicity, gender, sexual orientation, age, religion, disability, and cultural background, understanding that these attributes enrich our workplace and enhance our service to clients.

Our initiatives aim to promote equal access to opportunities and ensure that diverse voices are heard. By championing diversity and inclusion, we strengthen our ability to innovate and meet the challenges of the financial services industry.

Position Summary: The Contractual Compliance Analyst’s primary role is processing complaints related to the Registrar Accrediation Agreement, Registry Agreements and Consensus Policies.

Key Responsibilities:

• Review and validate complaints, and engage with registrars/registries to ensure compliance with ICANN’s policies and agreements
• Conduct and support monitoring, outreach and enforcement activities
• Track and document compliance trending
• Recommend tools, documentation and process improvements
• Other duties as assigned or requested

Essential Job Functions :

• Understand the ICANN model and ICANN’s overall missions and goals
• Understand ICANN’s contractual scope and follow established processes and procedures in providing support for different compliance areas
• Work cooperatively within the Contractual Compliance team and across ICANN Org.

Qualifications/Experience :

• Bachelor's Degree required
• Minimum 1-2 years data analysis, complaint handling, contracts management or compliance related experience
• Experience in an international organization preferred
• Previous experience in financial planning, audit and accounting are welcome to apply.

Skills :

• Strong analytical and problem-solving skills
• Strong verbal and written communication and time management skills
• Ability to work independently and within a team environment
• Stakeholder focused
• Detail oriented
• Willingness to learn
• Flexible and able to thrive in a fast-paced, evolving environment

Looking for a motivated and dynamic individual to join a start-up hedge fund!

Who we’re looking for

• An independent and proactive worker with good communication skills
• A team player with high attention to detail and ability to work under pressure
• Ability to prioritize work with minimal supervision and good time management skills are essential
• A fast and keen learner with a great desire to take on new challenges

What you’ll do

• Managing the execution of orders and trade flow in a logical risk-controlled manner whilst always providing "best execution"
• Building and maintaining excellent relationships with internal teams and external service providers
• Providing timely and great customer service to existing investors and prospects
• Supporting all general matters of our company in Singapore
• Additional ad-hoc duties assigned by the managers

Requirements:

• Undergraduate or master's degree; or those with 3-5 years of work experience.
• Proficiency in listening, speaking, reading, and writing in both Chinese and English
• Knowledgeable in financial products and experienced in trading multi-asset classes
• Willing to work odd-hour shifts to provide coverage and be the key point of contact during these periods
• Working or internship experience is preferred, experience in the financial industry is a plus
• Familiar with general office software, such as Microsoft Office

All applications will be treated in the strictest confidence. The personal data provided will be used for recruitment purposes only.

We regret to inform that only shortlisted candidates will be notified.

Role Description:

As a Skincare Analyst at BeFound, you'll be a key player in our skincare education mission, emphasizing ingredient suitability and knowledge. If you find fulfilment in educating others about skincare and beauty practices, this role is for you. You'll take pride in the positive impact you make when clients witness noticeable skin improvements through your guidance.

Building lasting client relationships and transforming them into passionate program advocates who share our values and mission will be an integral part of your role. Moreover, you'll relish the continuous learning experience, gaining insights into how skin evolves with different ingredients over time.

Join BeFound and be a part of a team dedicated to making a meaningful impact on skincare education and client satisfaction!

Responsibilities:

• Be part of BeFound's mission in skincare education that focuses on ingredient suitability and knowledge
• Walk our clients on their skincare journey programs and advise products with ingredients suitable for their skin
• Market knowledge on trends, products and services in the skincare & beauty industry
• Build knowledge and data of skincare ingredients
• Plan out each client's skincare and makeup journey
• Build good client relationships and long term engagement with our clients
• Assist clients in understand their skin better with skincare ingredients through 1-1 consultations
• Create skincare database in BeFound's skincare library
• Handle customer objections and convert opportunities to sales

Requirement:

• Diploma/Degree in Pharmacy or Cosmetic Science is highly preferred
• Passionate about skincare and is inquisitive about skincare ingredients
• Experience in a customer relations role is a bonus
• Experience in the skincare & beauty industry is a bonus
• A problem solver, quick witted and a team player
• Available to work on rotating weeks (Mondays to Saturdays, Tuesdays to Saturdays)

Responsibilities

• Conduct detailed data analysis and verification using MATLAB, ensuring precision and reliability in outputs.
• Assist in drafting academic papers and research documentation with high standards of accuracy and clarity.
• Demonstrate strong problem-solving skills by troubleshooting complex technical issues effectively.
• Interpret and apply mathematical equations related to advanced theoretical concepts, including those involving universal phenomena.
• Proactively engage in acquiring new knowledge, mastering unfamiliar theories, and applying new paradigms to research projects.
• Collaborate within a multidisciplinary team, contributing insights and ideas for innovative solutions.
• Ensure data confidentiality and maintain rigorous standards of privacy in handling sensitive research materials.
• Adapt to dynamic schedules and work requirements, meeting deadlines with meticulous attention to detail.

Requirements:

• Bachelor’s or Master’s degree in Mathematics or Physics from renowned institutions, with graduates from top-tier universities preferred.
• Proficiency in MATLAB, with strong statistical analysis and data interpretation capabilities.
• Prior research or academic experience is beneficial but not mandatory.
• Excellent communication skills, with the ability to articulate complex concepts clearly and effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXYV799

We are seeking an experienced Senior Business Analyst with a strong background in banking and expertise in TEMENOS T24/TRANSACT core banking systems. This role involves leading cross-regional initiatives, collaborating with diverse stakeholders, and driving the successful implementation of core banking solutions across Europe and Asia. If you thrive in complex environments and have a proven track record in delivering innovative banking solutions, we would love to hear from you.

Roles and Responsibilities

• Lead business analysis for TEMENOS T24/TRANSACT core banking implementation.
• Identify and propose solutions for functional and process gaps between European and Asian sites.
• Collaborate with stakeholders to analyze, define, and document new requirements.
• Design functional solutions and manage implementation roadmaps.
• Define test cases, oversee UAT, and ensure proper system integration.
• Ensure solutions align with group standards and global site requirements.
• Facilitate user workshops, requirements gathering, and documentation of business processes.
• Manage project governance, risk identification, and status reporting.
• Drive migration strategies and change management.
• Coordinate with IT and operational teams to deliver high-quality solutions.

Candidate Requirements

• 10+ years of experience in Banking as a Business Analyst or Project Manager.
• Strong expertise in TEMENOS T24/TRANSACT for Wealth Management.
• Deep understanding of core banking domains:
  • Customer & Portfolio Data, Accounts, Payments, Deposits, and Loans
  • General Accounting, Reporting, Credit, Taxation, and Securities Processing
• Proficient in UAT, functional/system integration testing, and SQL queries.
• Excellent communication and documentation skills in English.
• Familiar with Agile Scrum, JIRA, and project management tools.
• Strong analytical, problem-solving, and stakeholder management abilities.