Position Purpose

The successful candidate will be joining a Global Market IT Application Production Support team (APS) that supports multiple Risk and P&L systems which is used by teams worldwide. The team is responsible for supporting key applications used by front office traders to monitor their risk and PnL. The users are part of Global Macro business line, one of the highest grossing team generating revenues for the group.

We are looking for a senior talent who will play a pivotal role in ensuring the smooth operation of these applications while actively collaborating with traders and IT teams to mitigate risk effectively. Someone capable of bringing vast knowledge and strategic insight to optimize the risk generation batch chain to deliver faster and earlier results, elevating our performance to new heights.

The team is split across 5 sites London, Singapore, Mumbai, Montreal and New York looking after a group of applications: risks and P&L explain, risk presentation, analytical libraries and market contribution tools.

The new member will be based in Singapore taking care of risk and P&L daily checks for Rates and Credit perimeters. The applicant needs to be able to work autonomously unsupervised and have good communication skills to interact with other team members globally.

The candidate will work in a team of 5 people (including themselves) supporting mainly in-house applications which are mainly hosted in Europe and developed by teams in UK. Most of the solutions are internal development.

Support staff is organized globally on a Follow the Sun model. Handovers from New York and to London

Key Responsibilities

Shift Rotas

· Needs to be flexible towards working hours. Shifts start from 7am Singapore time

Incident and Problem Management

· Manage/Own P1/P2 incidents and problems end to end;

· Communicates with internal users and management over incidents and post-mortems;

· Diagnoses issues: establishes their root case;

· Initiates task force over critical incidents;

· Liaises with upstream and downstream systems support teams as appropriate;

Direct Responsibilities

· Assist troubleshoot and resolving incidents and problems on supported application.

· Monitor and maintain system health and performance.

· Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).

· Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.

Contributing Responsibilities

· Monitor group mailbox, assigning/escalating appropriately

· Basic of majority of the application the team supports with the ability to be L1 support when necessary.

· Adherence to Audit, Compliance and Risk guidelines.

Knowledge Management and Documentation

· Documents support procedures on wiki;

· Owns team knowledge base on wiki for all in-scope applications;

· Provides support to end-users on how to use the application;

· Ensures Follow-the-Sun and regional support teams are trained as required, in particular over new releases;

· Communicates a daily handover document to Follow-The-Sun support teams, where appropriate;

Continuous Service Level improvement

· Ensures that all application support logs are fit for purpose, ie meaningful and actionable;

· Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise batch scheduling and enterprise monitoring tools;

· Implement self-recovery and automated detection of incident leveraging on learnings from past incidents;

Maintenance and enhancements

· Participates to release cycles for functional validation on staging/preproduction and production environments;

· Review release and coordinate around deployment/post release checks;

Communicates Release Notes;

Competencies (Technical / Behavioral)

· Financial competencies

· Good business knowledge of Rates, FX and Credit business

· Good business knowledge on other fixed income products

· Willing to learn and go outside the perimeter of knowledge

· Understanding of Risk & PnL terms

Technical Competencies

· Proficient in python

· Problem solving

· ITIL basic knowledge or understanding between incident tickets and problem tickets.

Behavioural Competencies

· Strong verbal and written skills,

· Excellent multitasking skills.

· Wiliness to consistently learn.

· Able to work efficiently, unsupervised or remotely

· Enthusiasm and be committed to work alone or in a team

· Strong analytical and interpersonal skills as well as reporting capabilities

· Strong communication and presentation skills both verbal and written

· Be business oriented, positive, resilient, full of stamina with a clear focus on results and deliveries

· Be creative, innovative, pro-active and convincing in terms of finding solutions.

· Ability to understand, explain and support change

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Purpose of the Job

This position sits within the Regional Business Development Department ("RBDD”) based in Singapore in the Global Corporate and Investment Banking, Asia Pacific. We are looking for highly motivated personnel with strong leadership to be able to support Head of Business Intelligence & Analytics and deliver the overall GCIB APAC Analytics Operating Model and Strategy. The Analytics Centre of Excellence (CoE) team reports into the Head of RBDD in Singapore.

This is a key role within GCBDA RBDD. Based on where the best suited candidate is identified, the Company is happy to hire for this role in Singapore or Oceania.

Job Description

• Working within the GCIB APAC Analytics CoE, you will leverage huge volumes of Structured and Unstructured data to solve real business problems across the business to increase revenues and deliver a great customer experience, improve productivity and reduce risk.
• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualization software.
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data.
• Lead the design and implementation of data governance frameworks to ensure data quality and compliance and working with Core Banking System teams to remediate known data issues
• Explore and identify patterns, trends, and anomalies in data.
• You will work closely with business to understand their problem statements & apply advanced data analytics techniques.
• Visualize, interpret, and report data findings and may create dynamic data reports as well
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with rest of analytics team members and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.
• Hands on technical and non-technical skills to further enhance the APAC DWH and ensure meta data and data lifecycle management processes are implemented
• Lead the team to success through coaching on best practice data modelling and engineering practices
• Support division and department to drive improvement in the process and operational efficiency.
• Promote MUFG and team culture, and foster team collaboration

Job requirements

• Mimunum Bachelor’s degree.
• Minimum 7 years of experience in Banking or consultancy with background in data and reporting.
• Minimum 3 years of experience in managing a team.
• Experience with building and maintaining databases for all financial and non-financial information.
• Experience with data management and reconciling data across several sources.
• Keen eye for detail and Intermediate proficiency in MS Office (Project, PowerPoint, Excel), Qlikview, Tableau, Python, Alteryx, Power BI, Power Apps and SQL.
• Work closely with business analysts to create data components.
• Application packaging and deployment experience across DEV to PROD environments.
• Demonstrated problem solving abilities, especially complex, ambiguous problems requiring integrated application.
• Ability to work under strict timelines and strong communication skills.
• Growth mindset. You seek out learning opportunities for yourself and the team.
• Willingness to problem-solve and hustle to find solutions (even if unconventional), positivity and possess a “can-do” attitude.
• Exceptional analytical skills to understand a diverse array of programs and complex end-to-end workflows.
• High level of resilience.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068442

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• IT END USER SUPPORT IS MANDATORY
• Troubleshooting the PC's, LAPTOPS, PRINTERS,
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

Responsibilities

· Attend to enquiries and requests via calls and live chat in a professional and prompt manner;

· Update and complete accurate information on customer interaction in the Customer Relationship Management (CRM) system;

· Ensure effective and timely follow-up as promised to customers;

· Manage customer complaints and feedback with a good closure;

· Perform additional or overtime duties during operational exigencies when required; and

· Assist with ad-hoc initiatives/projects as delegated by Management.

·

Skills/Requirement

· Diploma/ Degree holder from recognized institution;

· Applicant along with 1 to 2 years of customer service experience, preferably from insurance/ banking industries; Candidate with no experience may be considered and training will be provided;

· Comfortable conversing with customers from all walks of life;

· Ability to communicate via online chat in a professional manner;

· A team player with good writing, interpersonal and communication skills;

· An individual who possesses a pleasant and cheerful disposition; and

· Relevant insurance certification will be an advantage.

About this role:

Wells Fargo is seeking a Lead Business Relationship Support Specialist- Client Service Officer to join our growing team in Singapore.

In this role, you will:

• Lead complex initiatives or large portfolio of customers and share leadership role with Relationship Managers and Service Experience Manager to oversee a portfolio of accounts
• Collaborate with executives, management, relationship managers, Service Experience Manage and other internal partners or business lines to resolve issues and achieve goals
• Identify opportunity for process improvements within the portfolio
• Review the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
• Develop expertise in the policies, procedures and compliance requirements
• Assist with components of audit or compliance reviews and exams as required
• Verify compliance and report identified issues for resolution
• Maintain policy manuals and Business Continuity Plan documentation
• Make decisions on complex customer issues which include escalation and resolution
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non-credit products to new or existing customers
• Work with Relationship Managers and Service Experience Manager to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Partner with Service Experience Manager to resolve issues and provide status updates on implementations
• Lead team and serve as a subject matter expert for the department
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Client Service Officers and may assist with their development

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years banking experience of international business, preferably payment and trade operation’s background and relevant product experience as it applies to financial institution clients.
• Client service experience for financial institutions clients in APAC South market is advantage.

Desired Qualifications:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Fluent in spoken and written English due to interactions across APAC South market and financial institutions clients; bilingual or multilingual is an added advantage
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Self-motivated with a strong goal orientation and can work well in a team orientated environment.
• Proficient with MS Office applications (Word, Excel & PowerPoint)

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Admin Assistant

Location: Near Kembangan mrt
Working Days: 6 days (off weekday)
Working Hours: 8.30am – 4.30pm
Salary: $2,000 - $2,100

Roles & Responsibilities

• Assist in Temple's and Memorial Hall's daily operations
• Support events organized by the Temple (Vesak, Qing Ming & Ullambana Festival)
• Attend to customers’ enquiries
• Other general / ad-hoc duties as assigned

Requirements

• Basic Computer Knowledge
• Able to work 6-day’s week (including weekends and public holidays)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary:

To provide a positive customer experience by addressing members’ enquiries, executing requests and resolving their feedback in a timely manner.

Responsibilities:

• Attend to email enquiries on Zohodesk, requests and feedback within SLA
• Responsible for membership administration such as processing suspension and reactivation of accounts, and termination of accounts
• Review and execute members’ requests such as transfer of membership, issuance of membership passes, processing of refunds and other account-related matters

· Work closely with various departments, namely Sales, Operations and Finance teams to resolve members’ enquiries or requests pertaining to account matters

· Other administrative duties assigned on ad-hoc basis

Requirements:

· Minimum Diploma in any discipline with strong customer service background

· Fresh graduates are welcomed to apply

· Good oral and written communication skills in English

· Able to multi-task, is detailed-oriented and resourceful

· Excellent organizational and time management skills

Assistant Teacher

Work Location: Queenstown, and more!

Work Days: 5 Days

Salary: Up to 2500

Role description:

· Support the main classroom teachers in the implementation of daily programs to facilitate learning of children

· Conduct daily routine care and related duties

· Assist in preparing and implementing the programs for children

· Assist with planning, share ideas and exchange feedback with the entire team once a month, adhoc basis and as required

· Prepare age and developmentally appropriate teaching aids

· Evaluate and maintain records of children’s development

· To render basic first aid as and when necessary

· Responsible for the upkeep of teaching resources, prepare art and craft materials, arrangement, appearance, decorations, and learning environment of the classroom

· Use positive discipline techniques at all times

· Maintain and build relationships with children and parents

· Being part of the team, you will participate in parents and community engagement activities

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and attributes for success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To qualify for the role you must have

• Minimum 3 years’ experience in the Financial Services industry, having worked with Life/Health/Shield Insurance firms
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of core insurance systems or platforms are an added bonus
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in requirements gathering and managing delivery of life/health/shield insurance systems and integrations
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of Insurance industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Shape the future with confidence.
Apply now.

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

Company : MNC in petrochemical and plastics polymer manufacturing

Working Hour / Location : 9.00am to 6.00pm (Mon – Fri) / HarbourFront MRT

Remunerations : Up to $4,200 + yearly increment + 13 mths Aws + 2 times Bonus payout yearly + permanent staff benefit

Responsibilities:

• Responsible for the smooth executions all Group and External Customers Orders.

• To coordinate and collaborate, monitor and patrol all logistics 3PLs to ensure smooth operation and reliability in the Groups operation.

• Resolves and Report day-to-day operation issues or customers complaints if any.

• Back-up and assist the Logistics Manager on any other ad-hoc assignments.

• Handle & process of sales orders based on customers requirements and perform timely data inputs and updates

• Coordinates Logistics Operation, arrange inventory allocation, monitor and ensure all orders are duly delivered to customer within a stipulated operation turnaround time.

• Liaise on product availability with overseas counterparts, planners, shipment arrangement with 3rd PL, warehouse and customers

• Maximize space utilization for all shipments and coordinate claims processing and shipment tracking

• Maintain the required operations turnaround time and provide supporting documents for accurate and timely customer billing

• Receive customers complaints or problems, coordinate clients wish and requirements with respective internal departments or 3rd Party Logistics Service providers and finally provide timely proposals and solutions to customers

• Maintain good relationship with customers by ensuring supply reliability

• Perform data updates into logistics to support operation and perform Consolidation of orders for Trading Goods

• Back-up fellow team members and provide guidance to lesser experienced members and propose operational improvement if any

• Performs monthly Stock and Order reconciliation and any other documentation required for month end operation.

• Support in Cross-departmental Audits and Documentations relating to Audit Compliance

Requirement:

• Diploma / Degree in Logistic, Supply Chain Management or any related discipline

• At least 3 to 4 years of relevant working experience in customer service, order fulfillment, shipping, logistics support field from manufacturing industry

• Proficient in MS Office suites and ISO9001 Internal Audit Certification plus point

• Skilled in SAP/ERP SD and MM modules preferred

• Good inter-personal skills, details oriented

• Ability to work with minimal supervision and in a team

JOB ID : QWW389R9

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725

http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944

Registration Number : R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Team spirit and initiative are amongst your most prominent strengths, and you are motivated to develop a long-term career in Intellectual Property, in a multicultural work environment? Then we are looking forward to receiving your application!

Based out of Singapore, we are currently recruiting a leader for our IPSS team in APAC, with members spread across Singapore, the Philippines and Japan.

Your tasks

• Managing and mentoring the team responsible for our client’s intellectual property rights portfolios, and be responsible for administrative tasks such as data entry and docketing of IP related events of our clients' intellectual property rights portfolios. In particular, this includes the formal processing of patents, trademarks, designs and utility models in various IP Management Software
• Independent and responsible input of data into the internal system, intellectual property management software as well as administration, maintenance and monitoring of IP relevant data.
• Training of internal employees from within or other Dennemeyer locations with regard to formal processing of IP rights. Assign tasks to team members. Determine the completion timeline and monitor progress to keep the project on track and on schedule delivering the expected accuracy and quality.
• Manage the flow of day-to-day operations and monitor the productivity targets and financial and procedural accuracy standards as established by management
• Create and distribute reports to update the company on the team’s progress. Establish and maintain an appropriate level of communication with management to address potential issues and concerns and take preventive measures that ensure processing accuracy and quality
• If needed, provide support to other Dennemeyer Departments

Your profile

• Based in Singapore
• Several years of experience in the IP area and with a strong understanding of IP laws and regulations
• Knowledgeable in diverse IP management systems and docketing software Proven ability to lead and manage a team, always ensuring efficient workflow and high-quality output through structured feedback and training. Comfortable with setting specific, measurable, achievable, relevant and time bound goals for your team and ensuring follow-through
• Strong communication skills (written and verbal) to articulate clear and actionable feedback to your team and empathy skills combined with friendly, outgoing personality, creating a positive and productive team culture.
• Team collaborator with strong work ethic that includes identifying performance gaps and finding creative, effective solutions to improve both team and individual results including the ability to coach the team to reach their full potential even in high-pressure situations and lead your team through challenges without compromising on quality or customer experience
• Dependability and the ability to work independently and willingness to learn new skills
• Customer-focused attitude, with high level of professionalism and discretion and high service orientation
• Precise and autonomous way of working with high level of accuracy and attention to detail and with excellent organizational skills to manage multiple priorities and track deadlines
• Fluency in English is mandatory (written and spoken); additional APAC languages are considered as an asset

Join us and grow with us!

• Develop your long-term career within a fast-growing multinational company
• Enjoy working in multicultural teams and contribute to a diverse and international working environment
• Organize your lifestyle with flexible working hours
• Take the opportunity to act independently and entrepreneurial in your area of responsibility and profit from flat hierarchies and short decision-making processes
• Celebrate success together as one team
• Attend a tailor-made onboarding program as well as individual training & development opportunities
• Contribute through your personality and your daily work to make an impact on our business, corporate culture, society and environment

• Salary: $2600-$3000
• Working Days: Mon-Fri (5 days)
• Working Hours: 8.30am to 6.00pm
• Location: Sin Ming Drive

Responsibilities:

• Answering customers’ enquiry on products through phone, emails, faxes, or walk-in customers.
• Preparation of quotation.
• Processing the orders and generate Sales Orders.
• Liaise via phone and email to local & overseas customers on delivery schedule.
• Scheduling & keep tracking of shipment for overseas customers.
• Prepare packing list, delivery orders for deliveries to local and overseas customers.

Requirements:

• Diploma in Mechanical Engineering or Business Administration.
• Preferably with sales experience in Fire Fighting Equipment.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities

The responsibilities include, but is not limited to:

• Supporting the front office activities of the Corporate Trade Finance and Cash Management business.
• Assisting front office in designing client pitches, compiling, analysing data and information and support front office in sales delivery.
• Preparing monthly reports, presentations and analysis for Trade Finance and Cash Management business.
• Liaising with internal stakeholders in Operations, Regional office Legal, Compliance, Relationship Managers etc. to deliver quality support.

This is a fixed term 12-month Trainee contract with Societe Generale. You will form part of the team on a full time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract.

Profile required

Academic Background and Certifications, Experience

• Bachelor’s degree or above.
• Fresh graduates / graduates are welcome to apply.
• Understanding of Trade Finance, Cash Management or Client Management is a plus
• Is meticulous and able to multi-task whilst prioritizing the work assigned.
• Good analytical skills and adept at Microsoft applications.
• A strong team player with integrity, initiative and resourcefulness to work independently and proactively

Behavioral Skills

• Client - Sales and Marketing Strategy: I contribute to adapt our offer to our clients'/internal partners' needs
• Team Spirit - Collective mindset: I favor the team’s interest over my own results
• Innovation - Technology: I adopt new technologies in the solutions and projects I work on
• Responsibility - Performance: I strive for high performance
• Commitment - Exemplarity: I embody the Group’s values

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• IT END USER SUPPORT IS MANDATORY
• Troubleshooting the PC's, LAPTOPS, PRINTERS,
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and attributes for success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To qualify for the role you must have

• Minimum 6 years’ experience in the Financial Services industry, having worked with Life/Health/Shield Insurance firms
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of core insurance systems or platforms are an added bonus
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in requirements gathering and managing delivery of life/health/shield insurance systems and integrations
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of Insurance industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Shape the future with confidence.
Apply now.

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities

The incumbent will be responsible for:

1. Handle daily operational tasks and provide customer support with quality and consistency

· Perform daily operational routines and manage ad-hoc tasks.

· Provide customer support on platforms and trading related matters through monitoring and tracking to proper closure of the issues logged by raising JIRA tickets.

· Perform first level investigation and provide timely status update to clients.

· Collaborate with stakeholders to ensure timely resolution on issues raised.

· Identify channel related issues and collate customer feedback for issue logging.

· Manage service downtime, facilitate publication and timely communications of notices on all digital channels to clients and internal users.

· Prepare communications plan for online marketing campaigns and user engagement during service recovery.

· Prepare and update SOP documentation in a timely manner.

2. Support business projects and process improvement initiatives

· Support Digital Platform’s projects through process/system improvements and enhancements on customer journey and trading platform.

· Collaborate with cross functional teams from IT, Operations, Client Services, Marketing, Finance, Legal, Compliance, Risk, Vendors and others to fulfil customer and business needs.

· Prepare user requirements, functional specifications, user process documentation, mockup screens and test scenarios/cases according to business requirements and objectives.

· Provide support and ensure project timelines are met and scope performed according to requirements.

· Review and streamline existing processes in efforts to achieve process efficiencies, cost-savings and improved user experience.

· Prepare user training materials in the form of user guide, slides, videos, etc.

· Formulate test strategies, coordinate and perform user acceptance testing with key stakeholders and seek for sign off.

· Provide support for post-deployment verification to ensure all issues are escalated and resolved in a timely manner.

· Monitor the Customers feedback/ratings on the digital channels to identify areas for improvement, define short term action plan and long term fixes to address customer pain points.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Diploma holder and above preferably with knowledge and keen interest in technology and trading.
• Minimum 2 years’ experience in the trading platform support or technology industry
• Good understanding of Equities products, trading, and related processes.
• Experienced in performing user testing and verifications.
• Must be willing to work during Euro trading hours from 3pm to 12 midnight.
• Excellent communication skills and stakeholders management.
• A positive and can-do attitude in the work is a must.
• Able to work under pressure and fast paced environment
• May need to work beyond office hours, occasionally on weekends when required.
• Able to multi-task and prioritize work in alignment with Digital Platforms’ business objectives
• Customer-centric and think out of the box.
• Excellent analytical skills and problem solver.
• Self-motivated with a strong sense of ownership and accountability.
• Strong acumen in business process, requirements elicitation and documentation.
• Deliver results on time and with market standard quality.

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Building a World-Class, Diverse and Inclusive Technology Team

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

The Fixed Income Front Office Application Support Team operates with a global footprint, ensuring comprehensive support to multiple business line across the dealer in various regions and time zones. Their primary focus is on supporting Fixed Income eTrading Applications within TD Securities, a critical area within the Capital Markets space.

This team works in close collaboration with partners at the dealer, addressing and resolving issues related to risk management, profit and loss (PnL) discrepancies, and offering challenges. Their role is pivotal in maintaining the integrity and efficiency of the trading environment.

Additionally, the team is responsible for managing and resolving issues stemming from trade execution, settlements, and audit. This includes troubleshooting and remediating issues to ensure smooth and efficient trading operation.

About This Role

This position interacts with all Fixed Income Etrading Users – using electronic trading and risk platforms like ION, Anvil, Bloomberg and customized Algo solutions – the focus of this role is to develop and implement lasting, robust technology solutions as well as support the existing application and surrounding framework.
Role And Responsibilities

• Supporting & delivering solutions to the firm's Trading & Sales desks in Asia, Europe & North America
• The Analyst will join an experienced team responsible for managing applications that offer risk, trading, and trade capture functionalities to the Business.
• The role will initially involve 2nd line application support responsibilities, engaging with a broad range of stakeholders across the Front & Middle Office, Product Control, Risk Management, Back Office, Application Development, and Infrastructure teams.
• Training will be on the job, but given the nature of the role, the successful candidate is expected to have prior experience to electronic trading technologies and have Capital Markets domain Knowledge. They must have a 'hands-on' attitude and be proactive in enhancing their knowledge.
• Systems and applications comprise vendor and in-house built tools
• Develop ad-hoc reporting tools for all business groups
• This is primarily an onsite position due to the job scope of the role.

Job Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

Skills & Requirements:

• Must have 3+ years hands on working experience with ION and Bloomberg.
• Experience supporting various trading exchanges.
• Good understanding of electronic trading, markets, connectivity, market making, pricing and algorithmic/automatic trading.
• Front Office / trade floor support experience
• Fixed Income functional knowledge, particularly in treasuries and bond trading
• Experience in supporting front-to-back trading systems and trading desks (example G10, EM)
• Ability to assess trading systems/components to investigate trade breaks, connectivity, data, and performance issues
• Understanding of financial markets and products, in particular Fixed Income markets.
• Must have experience working with developers, business analysts, and infrastructure support teams.
• Working experience with the following technologies: Linux RH, Windows Server, Oracle, MS SQL, Python
• Willingness to work from 7am to 4pm SGT Tuesday ~ Friday. Rotational shift within team, to start work at 5/5:30 am on Mondays following Sydney DST changes. Rotational On-call, weekend, bank holiday coverage is expected.

Skills Category

• Experience with Solace, Mongo DB, ITRS, Autosys
• Knowledge of cloud technologies including Azure
• Scripting, SQL and/or experience in programming languages such as Python
• Knowledge of IT project & development lifecycles (SDLC), agile methodology, and ITIL
• Computer science or Mathematics degree desired

Reporting to Portfolio Manager, global Equity Markets, the incumbent will emphasize his/her knowledge of emerging financial markets and quantitative skills to contribute to managing Quantitative Management strategies in Growth Markets, with an emphasis on the Asian portion of these markets within the portfolio of the CDPQ's Equity Markets.

Responsibilities

· Monitor the market, macroeconomic and geopolitical environment, particularly in emerging markets, with an emphasis on Taiwan, Korea and China

· Assist portfolio managers in day-to-day management of Quantitative Management strategies by being the main contact point for the Taiwan, Korea and China strategies.

· Identify opportunities to generate yield by profiting from dislocations in these markets, through a set of strategies/instruments at its disposal

· Contribute to the development of Quantitative Management strategies, primarily in emerging equity markets, by combining quantitative approaches and fundamental analyses

· Meet with local partners (companies, brokers, portfolio managers)

· Align Montréal's office practices with that of Singapore

· As needed, contribute to the management of CDPQ's portfolio overall equity portfolio, including its risk level and exposures (factorial, geography, sectors, etc.)

· Gather, analyze and summarize available information from several sources on a specific topic or company.

· Provide purchase and sale recommendations to portfolio managers.

Requirements

· Training in Finance with solid knowledge of statistical and quantitative approaches commonly used in portfolio management and finance

· Two (2) years of relevant experience

· Demonstration of interest in equity markets

· Language programming skills (e.g. Python (preferred), R or MATLAB)

Skills

· Analytical

· Problem solving

· Team player

· Humility;

· Ability to communicate and summarize

· Tolerance of ambiguity

· Stress management

YOUR IMPACT

Join Goldman Sachs as a Software Engineer and be part of an organization that values technical excellence, innovation, and collaboration.

By applying to this position, you will be considered for open software engineering positions across all our businesses. You’ll work alongside elite teams and contribute meaningfully in a fast-paced environment. Our embedded software engineers sit on teams across Global Banking and Markets, Asset and Wealth Management, Platform Solutions, our Engineering division, and control teams like Compliance, Risk, Controllers, Human Capital, and more.

Regardless of the team, you will have opportunities to collaborate with employees across the firm in a collaborative, agile environment where your enthusiasm to tackle on new problems and learn will have an immediate impact.

As a software engineer, these are some of the technologies and challenges you’ll encounter:

• Build and enhance high-performing applications using languages like Java and Python
• Develop and deploy scalable solutions on the cloud
• Work with tools like Apache Kafka, Spark, and Hadoop to process large-scale data streams and derive insights
• Build secure, efficient RESTful APIs and microservices for seamless system integration
• Optimize deployment pipelines with Jenkins, Gitlab, and Terraform to support continuous integration and delivery
• Partner with security teams to ensure compliance with industry standards and maintain robust defenses

QUALIFICATIONS

• 2-6 years of relevant prior work experience
• Expert proficiency in programming in a language such as Java or Python
• Hands-on experience with databases (i.e. PostgreSQL, MySQL, or Oracle) and writing efficient, optimized queries
• Familiarity with distributed systems, messaging platforms, and cloud platforms
• Responsive web development, with professional React/Angular/Redux experience and advanced JavaScript proficiency
• Exceptional attention to detail and follow-through
• Strong ability to manage multiple projects with competing deadlines
• Team player with positive attitude and strong work ethic
• Ability to work in a fast-paced environment
• Ability to self-direct, analyze and evaluate and form independent judgments
• Ability to effectively interact and build relationships with senior management and global stakeholders
• Commercially savvy with ability to exercise discretion with respect to confidential/sensitive information
• Integrity, ethical standards and sound judgment

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Maltem Singapore is currently seeking a Business Analyst for our Investment Banking Client.

Summary:

• In this role, you will be engaged in a program covering the implementation of Recording and Surveillance for selected voice and chat channels, and the set-up of required controls, and our Client requires an experienced Consultant with strong business driven mindset to assist in the delivery.

Responsibilities:

Stakeholder Management

• Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:
• Collect, analyze and document business scenarios for the use of voice and chat channels.
• Understand business interactions with clients and other external counterparties, and their expectations when communicating within the Bank.
• Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management
• Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls.
• Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:
• Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors.
• Technical controls around proper archiving, security and surveillance of channels.
• Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks.
• Obtain validation of APAC plans by global stakeholders through the established governance.

Project Management

• Track functional aspects of projects: business cases, operational controls, conduct risks and scenarios, legal requirements, awareness & training.
• Maintain synchronization with global and regional IT teams on their deliveries of archiving and surveillance solutions as well as technical controls to mitigate IT risks.
• Report progress and address project risks and issues with senior management.
• Contribute to providing regular updates in monthly steering committees and ad-hoc presentations.

Mandatory Requirements:

• Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties.
• Familiar with the technical set-up, usage, recording and surveillance of Voice and Chat communication channels which are most popular in APAC and globally.
• Knowledge of end-to-end technical flows into archiving and surveillance back-end systems.
• Comfortable with the use of Office tools to draft process and SOP documents, analyze data and track metrics, and present clear and concise updates and executive messages to senior management.
• Fluency in Mandarin is a plus.

Soft Skills:

• Excellent interpersonal skills in verbal and written communication, listening skills, negotiation skills, ability to reach a consensus with multiple parties
• Attention to detail to guarantee the accuracy and completeness of information presented to management
• Anticipation and analytical skills reflected in a thorough analysis of usage scenarios and corresponding risks, processes and controls
• Strong ownership of deliverables and outcome translating into proactive stakeholder, action and problem management

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Investment Office of NUS is recruiting 1-2 analysts to join our inaugural Analyst Program. This is a 2-year program offering the opportunity to learn about asset allocation, different investment strategies in various asset classes, risk management, portfolio management and operations.

Duties & Responsibilities

Investment Work:

• Assist in researching and sourcing for investment ideas
• Assist in the execution of investment due diligence work, including qualitative and quantitative analysis of prospective investment opportunities, interviewing the managers, reference checks, industry/sector research, preparing recommendation memo and legal documentation review.
• Assist in the portfolio monitoring and management of existing investments
• Assist in preparation of reports, presentation or updates to the investment committee, NUS management or other stakeholders
• Assist in taking meeting minutes for internal and external meetings
• Assist with any other ad-hoc duties/projects required by the Investment Office

Operations work:

• To support automation of existing processes, specifically to help organize data.
• R or Python to develop script for standard reports
• Design reporting dashboards with Power BI
• Risk and performance reporting and analysis for the portfolio
• Support compliance and operational due diligence

Qualifications

Requirements

• Bachelor degree or higher; strong academic performance
• Inquisitive, passion and interest in investing
• Soft-skills: excellent written and verbal communication, critical thinking, problem-solving, adaptability, learning agility and teamwork
• Technical skills: proficiency in Word/Excel/PPT, R or Python, data analysis and visualization
• Prior part-time work or internship experience preferred