Job Descriptions:

1. Arrange and discuss with users to understand the reporting requirement, and document down the requirements into technical specification or mappings for development team to deliver

2. Identify the source data required for creation of the reports and dashboards, interpret the data to understand the relationship of different datasets

3. Facilitate the computerization of analytics and data collection processes

4. Collaborate with source system PICs to establish the data connection and data feeding automation

5. Work closely with existing Data Warehouse team to bring the data into DWH system for reporting and dashboarding

6. Carry out complex analysis of datasets and conduct appropriate data validation

Key skillset:

1. At least 3 to 5 years experience in BA, interfacing with Technical team and Business team

2. Knolwedge / Exeriece in Power BI , Qlik and data analytics is preferable

3. Banking knowledge and able to understand the corporate banking, trade finance

• Serve as the primary expert for bank users on the Supply Chain Finance platform and its ecosystem.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including ticket creation, progress tracking, and coordination with internal teams for data extraction.
• Provide in-depth support and troubleshooting for production incidents on the Supply Chain Finance platform, collaborating with internal and external stakeholders to analyze impacts, implement workarounds, and identify root causes.
• Work with the System Owner and Incident Manager to develop and maintain the Operational Knowledge Base and incident process management, specifically focusing on the Supply Chain Finance ecosystem. Create and update documentation, collaborating with the project team to stay updated on new enhancements and releases.
• Validate the platform after any scheduled or unscheduled patching activities related to the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during disaster recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.
• Identify and escalate potential risks to relevant parties promptly.
• Participate in system restoration activities during disaster recovery exercises.
• Perform other duties as assigned.

Job requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Finance, or Economics.
• Minimum of 9 years of experience in application or system support, preferably in the finance industry.
• Possess expertise in Supplier Finance, Accounts Receivable Purchase, and Dynamic Discounting products, including middle-office and back-office operations like funding and payments.
• Experienced in using the Finshare Platform (by Premium Technology).
• Familiar with enterprise application support environments, interacting with developers, infrastructure teams, service desks, and business users.
• Proficient in scripting languages like DOS and Shell Scripting.
• Excellent communication, interpersonal, and presentation abilities.
• Strong judgment and decision-making skills to effectively analyze and resolve problems.
• Demonstrated accountability and ownership of work outcomes.
• Self-motivated and results-oriented, committed to delivering high-quality work on time.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24982

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Purchasing Support Analyst (Central/6 Months Contract/Up to $6500)

Are you meticulous and feel energized through operational processing for APAC and China region?

Bring your exceptional skills in handling customer queries and delivering high efficiency and stewardship in our purchasing process.

Core Responsibilities

• Support BSO performance management reviews and taking initiative in areas of problem solving
• Support execution of PO processes in a timely, efficient and accurate manner, including
• Processing purchase requests in Coupa system
• Handling Service Now incidents & chat queries
• Vendor sourcing per agreed threshold with Procurement team
• Supplier onboarding and Coupa Reporting
• Supporting high-quality service handling of complex customer queries
• Actively delivering efficiency initiatives across cross functional areas
• Building customer relations and handling collaborator management (middle management VOC) across areas and geographies
• Support regional projects
• Supporting and ensuring compliance of the company policies and procedures, and supporting operation of global, standardised and scalable processes
• Using Activity Based Working, actively taking part in crafting a culture that inspires to collaboration, encourage knowledge sharing and incorporates exciting “New Ways of Working” in the everyday
• Understanding, learning and using the financial IT platforms ARIS, the local and global processes and policies as an enabling function
• Work with AP & Procurement to improve PO compliance

Play your part in our team succeeding!

The Supplier Services (SS) function is a key finance functional area within the Business Services Operations (BSO) unit. The SS team handles operational and tactical tasks towards the organisation's Groups vendors & employees in close cooperation with the rest of the business.

The Purchasing Support team is part of the Supplier Services (SS) department, which covers some parts of the Procure-2-Pay process for the organization and therefore holds a meaningful role within the Business Service Operations covering APAC & China.

The departmental focus is to:

• Make sure we live our partner promise by ensuring timely and accurate handling of purchase orders to organisation companies in APAC & China.
• Ensure that the company is applying agreements and contracts crafted by the procurement department.
• Ensure high quality, stewardship and compliance in global processes
• Mitigate risk of fraud in our purchase processes

Do you have what it takes:

• 3-5 years of professional working experience in a Procurement role
• BA degree or equivalent experience
• MS office: experienced - Advanced level of MS excel
• SAP or other large scale ERP required
• Experience in Coupa is a plus
• Analytical, detailed and high-quality oriented
• Manage multiple tasks successfully
• Experience in working in highly collaborative environments
• Shared Service experience

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

1. Provide the full support to T&M on the listed derivatives markets

2. Liaising with the various brokers in term of give up position

3. Manage the collateral movement between the bank and the clearer

4. Validation of all Futures and Exchanged traded products against source documents

5. Verification and perform Margin Calls and Margin Withdrawals

6. Performed T+1 reconciliation for various markets like SGX, NSE, KRX, OSE, TFX and TSE for Listed Derivatives products

7. Update and monitor all Clearers/broker trading limits

8. Updating of Exchange Final Settlement Price to BUC

9. Monitoring of Exchange Trade Option expiration

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office.

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team. The ideal candidate will have a strong background in the project mgmt, particularly with prod support env, and possess excellent org and comm skills. This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Key Skills:

1. Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management,

2. Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting),

3. Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana, Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

1. Provide the full support to T&M on the listed derivatives markets

2. Liaising with the various brokers in term of give up position

3. Manage the collateral movement between the bank and the clearer

4. Validation of all Futures and Exchanged traded products against source documents

5. Verification and perform Margin Calls and Margin Withdrawals

6. Performed T+1 reconciliation for various markets like SGX, NSE, KRX, OSE, TFX and TSE for Listed Derivatives products

7. Update and monitor all Clearers/broker trading limits

8. Updating of Exchange Final Settlement Price to BUC

9. Monitoring of Exchange Trade Option expiration

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office.

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

• Serve as the primary expert for bank users on the Supply Chain Finance platform and its ecosystem.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including ticket creation, progress tracking, and coordination with internal teams for data extraction.
• Provide in-depth support and troubleshooting for production incidents on the Supply Chain Finance platform, collaborating with internal and external stakeholders to analyze impacts, implement workarounds, and identify root causes.
• Work with the System Owner and Incident Manager to develop and maintain the Operational Knowledge Base and incident process management, specifically focusing on the Supply Chain Finance ecosystem. Create and update documentation, collaborating with the project team to stay updated on new enhancements and releases.
• Validate the platform after any scheduled or unscheduled patching activities related to the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during disaster recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.
• Identify and escalate potential risks to relevant parties promptly.
• Participate in system restoration activities during disaster recovery exercises.
• Perform other duties as assigned.

Job requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Finance, or Economics.
• Minimum of 9 years of experience in application or system support, preferably in the finance industry.
• Possess expertise in Supplier Finance, Accounts Receivable Purchase, and Dynamic Discounting products, including middle-office and back-office operations like funding and payments.
• Experienced in using the Finshare Platform (by Premium Technology).
• Familiar with enterprise application support environments, interacting with developers, infrastructure teams, service desks, and business users.
• Proficient in scripting languages like DOS and Shell Scripting.
• Excellent communication, interpersonal, and presentation abilities.
• Strong judgment and decision-making skills to effectively analyze and resolve problems.
• Demonstrated accountability and ownership of work outcomes.
• Self-motivated and results-oriented, committed to delivering high-quality work on time.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24982

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:

• Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/ or product development for the eldercare industry.
• Involve in our market-driven product design to strengthen our SaaS care management system.
• Produce Functional Specification, User Story and Functional Test Case.
• Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements.
• Assist in troubleshooting software application and system issues.
• Work with Product Owner, Software Architect, Developers, Project Manager and customers/ end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on change requests and enhancements to current system.
• Chance to participate in consulting and proof-of-concept/ pilot and other trailblazing/ meaningful projects.

Requirements:

• Minimum Bachelor's Degree or Diploma, in any field.
• Minimum 3 years of relevant working experience, preferably working as functional consultant, business analyst, system analyst, IT analyst, product analyst, analyst programmer, etc.
• Versatile and independent in picking up new technology, and possess strong logical and analytical problem-solving skills.
• Able to do flowcharting and business process analysis.
• Ability to grasp and understand business requirements.
• Enjoy solving real-world problems, software/SaaS product design and management.
• Good communication and interpersonal skills.
• Proficient with MS Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio, etc)

We regret that only shortlisted candidates will be notified.
Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Key Responsibilities:

• Implement and manage Windows-based infrastructure and associated technologies.

• Monitor and maintain the health, performance, and security of Windows servers and systems.

• Administer Active Directory, Group Policy, DNS, DHCP, and related services.

• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).

• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019

• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.

• Perform routine system and application updates, patches, and upgrades.

• Develop and maintain documentation related to system configurations, processes, and procedures.

• Provide level 2 and level 3 support for Windows-related issues.

• Participate in on-call rotation for after-hours support as needed.

Qualifications:

• Bachelor's degree in a relevant field.

• At least 6 years of experience in administering Windows-based systems and infrastructure.

• Proficiency in Windows Server operating systems (2019).

• Strong understanding of Active Directory, Group Policy, DNS, and DHCP.

• Experience with virtualization platforms such as VMware and Hyper-V.

• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.

• Familiarity with monitoring tools and systems management solutions.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal abilities.

• Certifications such as MCSE, MCSA, or equivalent are a plus.

Preferred Skills:

• Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)

• Exchange 2019 and Skype 2019 administration

• Netbackup 10.x and Data Domain for backup and recovery solutions

• Nutanix HCI for virtualization and storage solutions

• Avaya for vulnerability assessment

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Role: System Analyst

Job Level: 6-9 years of relevant experience (L3)

Salary: 7000-7500

Duration: 12 Months ( extendable)

Key responsibilities:

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

- Coordinate OS & DB patching in lower env to help complete in Prod env

- Implementation of Expertise in Middleware concepts [ Apache, WebLogic etc.] SSL/SSH SFTP

- Troubleshoot BAU issues for failures and provide workaround and permanent solution

- AML system changes/production fixes Design, Development and Unit Testing

-Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Key skills required:

- Oracle SQL and PL/SQL

- Java/ Javascript

- SLA / KPI

• Conduct audits portfolio, including market and liquidity risk management and finance.
• Data analytics for Bank's risk, capital, and financial data
• Pattern recognition and outlier analysis through critical thinking
• Preffered Market and Liquidity Risk management, finance, audit background

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Description

The Business Analyst is subject matter expert for all our projects.

The successful candidate will be the point of contact to our client business and technology stakeholders for business and technical requirements, use cases, solutioning and training. You will provide quality advice and solutioning to ensure that our product can be delivered according to our sales process.

Responsibilities

• Define requirements and use cases together with the Client
• Write / validate functional specifications
• Review technical specifications to ensure alignment with the functional specifications
• Provide solution walkthrough and unit testing support to developers and testers
• Provide onsite testing support to the Client, including root cause analysis
• Attend delivery calls with the Client

Essential skills

• Good knowledge of the Banking business, particularly the Advisory business
• Good understanding of .NET / Java / full-stack development product development and delivery
• Sound experience of real-life SLDC delivery
• Abiity to liaise with stakeholder from both IT and business

JOB DESCRIPTION

• Serve retail customers and advise them on various personal banking and financial products and services based on their needs
• Engage customers through branch banking touch points, tele-appointments, and/or outreach programs
• Provide Financial planning advices to the customers and identify suitable financial solutions offered by the bank to meet their financial goals
• Have a good understanding of the banking regulations and to adhere to the rules and guidelines when conducting businesses
• Professionally and deliver service standards as prescribed by the Bank service values
• Achieve a balanced scorecard set by the company
• Ability to execute and ad-hoc duties as assigned by the Branch in charge

JOB REQUIREMENTS

• Possess a Diploma/Degree in any discipline or equivalent experience

EA Reg. Number: R21100629

EA License Number: 22C1278

Partner with business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case. Work with in-house IT and business project teams to develop user stories,

functional/technical specifications and acceptance criteria. Evaluate and recommend suitable technology while aligning with WOG technology

directions (such as cloud-based, modernization of legacy systems, adoption of SG Tech Stack).

Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment. Plan/review/conduct testing and data conversion to ensure that specifications are met.

Drive system or product readiness for smooth deployment, adoption and operations.

Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase).

Facilitate and propose business process improvements through the use of digital technologies.

Experience and skills requirements

Degree in Computer Science, Information Systems, Information/ Infocomm Technology. Computer or Electronics Engineering or related discipline.

Must have minimum 4 years of working experience in this role.

Participated in at least two full software or product development cycle, preferably using

Proven experience in IT business analysis, application solutioning and design, and testing

Agile Methodology.

Good understanding of customer/user experience, design thinking, user story mapping

and digital product lifecycle management Strong analytical, conceptualisation and problem-solving skills

. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

A driven and motivated personality with an ability to learn and apply

Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Custconer Relationship Management. Knowledge Management. Service Design Cloud Solutioning Past development or consuting experience (preferrable)

Security Analyst

• 12 months contract
• Work location: CBD

The Opportunity

• Able to implement a security architecture blueprint (from devsecops, application, infrastructure, operational security, for applications to interact with). Define the process, provisioning, interfaces and provide recommendations.
• Access management and control.
• Engage and execute Security Vulnerability Scanning activities (HCR/NVA/Pen Test/ SAST/DAST activities etc) and resolve findings.
• Manage Access management and SIEM tools in the environment.
• Facilitate auditing processes conducted by external parties.

Your Background

• Minimum 2+ years of experience with IT Security.
• CISSP/CCSP/CCSK certification or its equivalent is preferred
• 1-2 areas of Cyber Security domains such as Identity Access Management, Security and Risk Management, Application and Network security, Vulnerability Management with a broad understanding of other areas.
• Only Singaporeans
• Familiar with operational security processes
  o OS level patching
  o Application-level patching
  o Operational housekeeping and archival.
  o Server and application hardening procedure & steps
  o IM8 policy
  o Vulnerability Assessment
  o Security Incident detection and reporting
  o SSL certificate renewal
  
  Technologies & Skills Required
  • OS Administration (Linux / Windows)
  • IBM Security Verify Access
  • IBM Qradar
  • Thales HSM
  • OpenSSL
  • Tenable Nessus, Burp Suite Enterprise

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

System Analyst

Job Responsibilities:

• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• To ensure continuous availability and optimal performance of the Customer Service CRM system.
• To work on the integration of video / Voice systems with the internal crm system.
• Review business requirements, provide recommendations, and evaluate solutions proposed by the Product Manager.
• Design, prepare, and execute comprehensive validation scenarios for new features.
• Collaborate with cross-functional teams including Product Management, QA, and Access Administrator to coordinate the testing, implementation, and successful deployment of system updates.
• Drive system adoption by increasing awareness and aligning with the Training team, QA, and Inbound leaders to promote new features.
• Coordinate with the PMO and Access Control Team to ensure compliance with regulatory requirements in specific regions.

Experience:

• 5+ Years of experience with Unified contact center (Cisco UCCM) or any other UCM.
• Experience in integrating Voice and video systems with CRM application.
• Experience in QA of Voice / video system.
• Experience with Business Continuity Management.
• Experience with product engineering.
• Experience with CRM.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

about the company:
Our client is a leading global e-commerce and technology company, it connects businesses and consumers through innoviate digital platforms. It offers services in online retail, clould computing, digital payments and logistics.

about the job:

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes
• Ensure all Asset and Inventory up to date and accurate in system

skills and experience required:

• 3+ years of desk side work experience in large enterprise companies
• Strong knowledge in User & VIP Support and ITIL methodology
• Familiar with Mac and Window OS system
• Pleasant with good telephone manner, mature and independent
• Able to work under pressure, self-motivated, strong problem solving and analytical skills
• Strong data analytic, communication & interpersonal skills
• MCP certified

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

Responsibilities

• Assist the team to support and maintain all software components.
• Ensure good documentation practices.
• Benchmark and optimize performance as necessary.
• Provide quality codes by testing and using up to date technologies.
• Facilitates the building and releasing of features by the engineering team.
• Automate deployment according to best practices.
• Facilitates unit testing and integration testing after the building of features is completed.

Requirements

• At least 2 years of experience in full stack development is preferred.
• Strong team player who is able to communicate well, and excited to lean new technologies in a fast phase environment.
• Possesses strong knowledge on .Net, Javascript, Typescript.
• Possesses knowledge on MySQL, MSSQL, PostgreSQL.
• Possesses knowledge on compiling Docker container & deployment.
• Experience in React.js or Angular
• Experience in SASS/SCSS
• Work individually or collaborate as a team.

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

Role Responsibilities:
1. Develop and Implement Custom Solutions
o Design, develop, and deploy customized Power Apps solutions to replace existing InfoPath forms, ensuring they align with business requirements and integrate seamlessly with SharePoint.
o Implement Power Automate workflows to automate processes across Power Apps and SharePoint, enhancing efficiency and user experience.
2. Automate Workflows and Business Processes
o Design and develop automated workflows using Power Automate to streamline approval processes, notifications, and other business tasks.
o Optimize and troubleshoot existing workflows to improve performance and ensure reliability, minimizing manual intervention.
3. Collaborate with Stakeholders to Gather Requirements
o Engage with business and technical stakeholders to understand current workflows, gather detailed requirements, and propose solutions that leverage Power Apps and Power Automate.
o Translate complex business needs into technical requirements and provide recommendations

Internal ref: 9273

Regards,

Lini

Recruitment Consultant

R22108463

VAPT Analyst

Key Responsibilities:

• Conduct regular vulnerability scans and assessments on networks, applications, and systems.

• Analyze scan results, prioritize vulnerabilities based on risk, and recommend remediation actions.

• Design, implement, and manage security measures for network infrastructures.

• Monitor network traffic for unusual or suspicious activity and respond to security incidents.

• Stay up to date with the latest security threats, vulnerabilities, and mitigation techniques.

• Analyze potential threats and vulnerabilities to recommend proactive measures.

• Work closely with IT teams to ensure security best practices are integrated into all systems and processes.

• Assist in the development of security policies and procedures.

• Prepare detailed reports on security incidents, vulnerabilities, and remediation efforts.

• Maintain documentation of security protocols and incident responses.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.

• 3 years of experience in vulnerability assessment, network security, or a similar role.

• Proficiency in security assessment tools (e.g., Nessus,Qualys, Burp Suite, Metaspoilt).

• Strong understanding of network protocols, firewalls,VPNs, IDS/IPS, and security best practices.

• Relevant certifications (e.g., CEH, CISSP, CompTIA Security+) are a plus.

• Excellent problem-solving and analytical skills.

• Strong verbal and written communication skills.

• Experience with incident response and security incident management.

• Familiarity with compliance frameworks (e.g., NIST, ISO 27001, PCI-DSS).

• Knowledge of scripting languages (Python, Bash, etc.)for automation tasks.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

One North Consulting Pte Ltd; a Singapore based IT Services firm is currently hiring Senior Business Analyst with 6~10 years of experience as per details given below.

Interested Singapore Citizens / Singapore Permanent Residents can connect on email id - [email protected]

Job Description & Requirements: -

In this role, you will require in-depth understanding of business processes, and define the user cases / user story for applications. You will develop acceptance criteria to provide assurance for quality of the applications releases.

As part of this dynamic role, you will report to Lead Business Analyst, and work closely with business units and other IT teams.

Requirements:-

• Prior experience as a Business Analyst (6+ years) having in-depth understanding of the entire SDLC process
• 3+ years’ experience in the Insurance Domain would be preferred
• Prior experience in Software Development or knowledge of SDLC will be added advantage.
• Understand business process and define the business requirements in the form of use cases/user stories.
• Exposure to finance or actuarial concepts is advantageous.
• Experience with POS System will be advantageour.
• Able to create test plans, functional scenarios per requirements, carry out systems testing and assist with UATs
• Liaising and communicating with various stakeholders (application/tech teams, project team)
• End-to-End Software Delivery experience will be beneficial
• Experience and familiarity with platforms : Confluence, JIRA, MS OfficeSuite
• Create Test cases & test plan
• Provide & share knowledge to other team members

Roles & Responsibilities:-

• Managing Project initiatives
• Strong Business Analysis experience using Agile framework.
• Build Traceability matrix from Product Backlog and develop user stories for each Sprint.
• Manage the business, IT and the users.
• Passion for agile, strong collaboration skills and ability to work across multiple and diverse clients, internal projects and teams.
• Maintain Exceptional ability to drive delivery of software development projects, within a supportive and innovative culture.
• Provide end-user training

If interested, please email us your CV to [email protected]

Responsibilities:

· Compile and review documentation to ensure compliance with business approvals and procedures before leasing deals are funded.

· Collaborate with legal counsel, credit teams, finance, and marketing personnel to align documentation with policy standards.

· Maintain responsibility for the accuracy and completeness of leasing documentation.

· Work on various forms of lease agreements, software license agreements, and other customer finance documentation.

· Manage monthly reporting functions and provide support during audits.

· Oversee operational and administrative processes such as customer invoicing, cash application, collections, and end-of-lease management.

Skills and Experience:

· Education: Finance Diploma from a polytechnic institution.

· Experience: 2-4 years of experience in the banking or leasing industry, with a strong focus on operational and documentation processes.

· Knowledge of leasing business practices is preferred.

· Proficient in Microsoft Excel.

· Familiarity with lease documentation and finance-related agreements.

· Strong organizational skills and the ability to work effectively in a dynamic, unstructured environment.

· Customer service orientation with excellent problem-solving and risk mitigation skills.

· Clear and articulate oral and written communication abilities.

· A team player who can achieve results within specified timeframes.

Ikas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

Role: Business Analyst
Duration: 12 Months
Location: Singapore

Client's Tax Schemes portal is an online platform for the administration of tax schemes for the financial sector.

The functional role of a Business Analyst (“BA”) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:
1) Leading and supporting business requirements clarifications.
2) Creating and maintaining process maps and workflow maps.
3) Keeping documentation of project work.
4) Leading and supporting product validation and user acceptance tests.
5) Supporting training and briefings to users and stakeholders for product launches.
6) Monitoring product performance.

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g., process optimisation, process automation, digital solutions, and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track, and trace requirements.
ii. Enterprise Analysis: Refine and clarify business needs, define solution scope, and develop a business case.
iii. Elicitation: Explore, identify, and document business needs.
iv. Requirements Analysis: Assess current state, analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business needs within specified scope.
v. Solution Assessment and Validation: Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assist with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assist with project documentation as needed.

Preferred Qualifications and Skills:

• Possession of Business Analysis certifications such as Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®), or an equivalent certification, will be an added advantage.
• Hands-on experience in full project development life cycles.
• Proven track record in business analysis, application solutioning, and design.
• Proficiency in modeling business requirements using business process modeling tools.
• Competence in performing qualitative, quantitative, and root-cause analysis.
• Ability to adopt a broad, strategic perspective while also delving deeply to understand specific business needs and challenges.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering
• Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

1. Good to have skills (in terms of skills, qualifications, interpersonal, certification soft skills)

• Financial market knowledge

• Experience on software delivery lifecycle (Project Management in tech domain)

• 5-10 years of relevant experience

• Motivated and curious, it’s not a routine job

The job purpose consists of:

• Building strong, effective relationships with both the business and technology teams, across global offices.

• Collaborating with all control functions to gather requirement, solve business problems by proposing relevant, innovative solutions in consultation with the technology teams.

• Being a creative source of proposals and channeling user aspiration towards sustainable and future proof solutions

• Deliver functional consistency across the various projects by influencing architecture and design decisions

• Translating and documenting business requirements

• Working across asset classes FX, Rates, Credit and Commodities (both structured and flow)

Key Roles & Responsibilities

• Understand the user’s requirements and translate into competent future state models, questioning and challenging assumptions and status quo

• Propose relevant solutions and alternatives to meet business needs

• Pro-actively engage, manage and build strong relationships with both business and technology stakeholders

• Translate solutions into detailed, unambiguous, business and functional requirements

• Ensure the overall quality of business requirements, functional specifications and other supporting documents meet the bank’s standards

• Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met

• Ensure documents such as functional specs support the development of practical technology solutions and suitable test cases

• Provide on-going support to the technology teams as required e.g. reviewing of test cases, close out open issues/questions, manage change request process etc.

• Assist the business with UAT, including communication, planning, preparation and test case preparation

• Identify risks and issues early, plan mitigating steps and communicate these to PMs and business stakeholders in a timely manner

• Work closely with project and programme managers to ensure stakeholders are fully engaged and expectations managed

• Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met

Qualification & Skills

• Strong understanding of the Business Analysis process is a must.

• Extensive derivatives knowledge across asset classes encompassing product knowledge, pricing, risk analytics and trade life cycle.

• Quantitive finance understanding, ability to liaise with quantative analysts on pricing and risk topics

• Proven ability to work across business streams and have exposure to front to back system implementation.

• Good understanding of key technology concepts, basics in SQL, functional programming and architecture. Strong technical acumen is a big plus.

• Knowledge and experience of Agile development practices would be desirable.

• Knowledge or experience as a Scrum Master would be desirable.

• Ability to work proactively, independently and displays strong initiative.

• Pragmatic team player with an attention to detail.

• Strong interpersonal, problem solving and analytical skills.

• Ability to accurately translate and document business needs into functional requirements and produce quality documentation.

• Ability to drive multiple agenda and effectively manage priorities.

• Strong communication and presentation skills with an excellent standard of English are a must.

• Multicultural awareness.

• Displays personal authority, integrity and ethics

Role: Associate Business Analyst
Duration: 12 Months
Location: Singapore

Client's Tax Schemes portal is an online platform for the administration of tax schemes for the financial sector.

The functional role of a Business Analyst (“BA”) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:
1) Leading and supporting business requirements clarifications.
2) Creating and maintaining process maps and workflow maps.
3) Keeping documentation of project work.
4) Leading and supporting product validation and user acceptance tests.
5) Supporting training and briefings to users and stakeholders for product launches.
6) Monitoring product performance.

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g., process optimisation, process automation, digital solutions, and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track, and trace requirements.
ii. Enterprise Analysis: Refine and clarify business needs, define solution scope, and develop a business case.
iii. Elicitation: Explore, identify, and document business needs.
iv. Requirements Analysis: Assess current state, analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business needs within specified scope.
v. Solution Assessment and Validation: Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assist with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assist with project documentation as needed.

Preferred Qualifications and Skills:

• Possession of Business Analysis certifications such as Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®), or an equivalent certification, will be an added advantage.
• Hands-on experience in full project development life cycles.
• Proven track record in business analysis, application solutioning, and design.
• Proficiency in modeling business requirements using business process modeling tools.
• Competence in performing qualitative, quantitative, and root-cause analysis.
• Ability to adopt a broad, strategic perspective while also delving deeply to understand specific business needs and challenges.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering
• Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.