IT Business Intelligence Support Analyst/Developer

· Have a degree in Information System, Engineering or related fields.

· Have + experience working in Business Intelligence Applications

· Have 3 years of working experience in related field using MicroStrategy with ETL tools and datawarehouse

· Have 3 years of experience in data preparation, data gateway and data warehousing projects..

· Knowledge in full project life cycle, including prototyping, requirement business gathering and design a plus

· Familiar with SQL a plus

Responsibilities:

• Develop and maintain applications within the finance and tax domain, covering tax compliance, transfer pricing, and tax reclaims.
• Collaborate with business stakeholders to gather and document requirements, translating them into Business Requirements Documents (BRD) or User Stories.
• Analyze business requirements and contribute to the conceptualization of IT solutions, ensuring alignment with business needs.
• Produce Functional Specifications Documents (FSD) and Requirements Traceability Matrix (RTM) during project execution, ensuring clarity and accuracy.
• Validate IT solutions with engineering and architecture teams, and effectively communicate specifications to the project delivery team and stakeholders.
• Present IT solutions to business and IT stakeholders, elucidating how they address business requirements.
• Provide ongoing support to project teams during execution, addressing queries related to requirements and collaborating with business Subject Matter Experts (SMEs) for any necessary revisions.

Requirements:

• Bachelor's Degree in Information Technology, Computer Science, or related field.
• More than 2 years of experience in technology business analysis or software development, preferably in investment or banking industries.
• Strong interpersonal and communication skills, capable of managing the expectations of senior-level stakeholders across various business units.
• Proficient in analytical thinking, problem-solving, and documentation skills, with a mindset and ability to work independently.
• Experience in documenting BRDs, FSDs, use cases, and visual modelling, with knowledge of Agile methodologies and project management.
• Familiarity with ETL processes, SQL, and automation technology and a good understanding of tax and finance business domains.
• Solid grasp of financial applications, UI/UX principles, database design, and software engineering best practices.

• To lead and deliver with consistently good quality Anti Money Laundering (AML) systems enhancements/changes into Production
• To provide reliable and timely Level 3 investigative and fix-it support for all AML systems
• To provide reliable leadership and support during System Integration Testing and UAT phases
• To manage and resolve Audit and Security findings timely
• To identify early and escalate critical delivery show stopper with proper context timely and to propose viable solutions or workarounds where possible
• Perform impact analysis on Change Requests and document proposed solution and estimated required effort
• AML system changes/production fixes Design, Development and Unit Testing
• Review and contribute to test planning for SIT and UAT
• Manage and work with vendor teams to successfully deliver enhancements for AML systems
• Manage and work with stakeholders during all phases of system changes delivery
• Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment
• Setup and maintain application Infrastructure in Unix, Windows and Oracle environment
• Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools
• Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level

Job Requirements:

• AML system enhancements delivery experience in the banking industry
• Hands on experience in design and configurations/development work for AML platforms like Detica, Actimize or Fircosoft
• Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work
• Good system delivery Operational impact awareness
• Strong Oracle SQL and PL/SQL design and development skills
• Working experience with Informatica ETL platform configurations and enhancements delivery
• Technical skills in Java, Unix Shellscripting and DevOps

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirements

• Min N / O level
• Min 2 to 3 years of order fulfilment / sales support exp

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

Job Description

• Participate to the review of KYC files and AML procedures and to the assessment of regulatory issues in terms of AML requirements.
• Contribute to remediation engagements through on-site review of KYC documentation for clients/investors.
• Perform gap analysis and identify AML and/or Compliance/Regulatory issues compared to the laws and regulations in force.
• Acquire strong knowledge of key business processes such as customer/investor account opening, on-going due diligence measures including monitoring of suspicious transactions etc.

Requirements

• Diploma and above with 1-2 years and above working experience in AML/KYC/ compliance.
• Able to work well in a team and fast pace environment
• Good interpersonal and communciation skills
• keen eye for details
• Good working knowledge of trends of the market, anti-money laundering, suspicious transactions, transaction monitoring, etc.

• Position : Technical Support Engineer (IT/Electrical/Electronic)
• Location : Ubi
• Working hours : Monday - Friday 8.30am to 6:00pm
• Salary (commensurate with experience) : Up to $3000 + Commission + 14 Days Annual Leave + Variable Bonus
• Duration : Permanent
• Industry : Industrial Equipment Supplier

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.
• 2 years relevant experience
• Good presentation and written communication skills
• Customer service oriented, positive attitude
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Enrolled Nurse | SNB Registered | Support Operation Theatre | Attractive Salary Package| Novena

Basic Salary - $3000-$3500 + (Splint making incentive) + VB
Working location – Novena
Working Hours – 5.5days | 9am-6pm Weekdays / 9am-1pm Sat

Responsibilities

• Responsible for frontline counter duties - Attend to patients/ customers, general billing and cashiering duties, answering phone calls, attending to customers enquiries, handling patient registration, scheduling appointments and follow up.
• Track all tests & investigations ordered for patients.
• Admin duties & communication with related parties for patient admission.
• Assist doctor in the consultation and operating room and with admin duties.
• Splint making (training will be provided and there will be incentive given accordingly).
• Maintain good patient relationships and ensure smooth delivery of quality service to patients.
• Any other duties as required.
• To Support Operation Theatre when required

Requirements

• ITE Certificate in Nursing / Diploma in Nursing.
• SNB Registered is a must
• Proficient in all Microsoft Office applications.
• Must be able to sight blood and wound.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Support your Manager to provide sales order fulfilment, delivery management and billing distribution services to business units.

• Responsible for processing customer orders, handling requests and solving issues relating to the entire Order to Cash end to end process.

• Fulfil sales orders, process sales orders and purchase orders and handle sales order inquiries

• Act as the key intermediary between internal and external stakeholders and CSS Compilers/SSC in providing excellent sales support to Business Units.

• Follow up on the status of delivery, billing, collection, payment, responding to customers and vendors queries, contributing to excellent customer relationships and ensuring smooth sales operations.

• Perform investigation on aged open tasks & ad-hoc tasks and ensure closure in a timely manner

• Drive local statutory and group compliance through monthly project reporting on sales orders backlog, unbilled revenue, work-in-progress stock, accrued expenses & ensuring that completed projects are closed in SAP in a timely manner.

Requirements

• Degree / Diploma in Business, Supply Chain, Operations or relevant disciplines with 3-5 years experience

• SAP knowledge is preferred with experience in Project

• Experience on project financial accounting

• Experience in established Multinationals

• Good customer care and communication skill

• Ability to work independently and as a team

• Fluent in both written and spoken English

• Ability to work under pressure and meet deadlines

• Positive attitude and mindset for continuous improvement

• Proficient in MS Office, particularly MS Word and Excel

Licence No: 12C6060

As part of the consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.

You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.

You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design

You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines

Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Educational Requirements

Bachelor of Engineering, Bachelor Of Technology, Bachelor Of Science (Engg),Master Of Comp. Applications, Master Of Technology

Additional Responsibilities:

Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability

Good knowledge on software configuration management systems

Awareness of latest technologies and Industry trends

Logical thinking and problem solving skills along with an ability to collaborate

Understanding of the financial processes for various types of projects and the various pricing models available

Ability to assess the current processes, identify improvement areas and suggest the technology solutions

One or two industry domain knowledge

Client Interfacing skills

Project and Team management

Technical and Professional Requirements:

6+ years in PEGA PRPC Development

Primary skills: Business Analysis

Desirables: Business Process Management-Pega

Preferred Skills: Business Analyst

Generic Skills: Business Process Management->Pega

Service Line: Enterprise Package Application Services

We are looking to speak with Cyber Security Analysts:

Responsibilities

· Document all interactions accurately for record-keeping and analysis.

· Answer incoming calls to assist with information security inquiries or issues.
Follow established processes and guidelines to handle common issues.

· Collaborate with team members to resolve more complex problems or escalate as necessary.

· Monitor your assigned queues and work cases in an efficient and effective manner

Requirements

· Effective typing skills

· Familiarity with Cyber Security and Information Technology

· Strong problem-solving and critical thinking skills

· Effective communication and interpersonal skills

We regret to inform you that only shortlisted candidates will be notified / contacted.

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

Main Responsibilities:

• Provide helpdesk support, follow-up and update of change request or fault status. Responding in timely manner to service issue and request.
• Install and configure computer hardware, software, printer, scanner etc.
• Support end user computing, application and software.
• Deploy, manage and troubleshoot user workstation and computer equipment.
• Monitor antivirus activity, reporting and update status.
• Assists on external IT audit and performs internal IT audit.
• Assist on IT project development and implementation.
• Create user guide, maintain record and IT documentation.
• Coordinate with system provider on repair and maintenance of hardware and software.
• Undertaking duties and assignments as and when assigned by superior.
• IT Asset Management

Requirements:

• Diploma in Information Technology or related discipline with relevant technical qualification.
• At least two years of relevant work experience.
• Fluent in English
• Singaporean/PR

• Writes clearly and articulate technical documentation.
• Experience in development (.NET framework preferred), secure coding, DevSecOps process and support/maintenance of existing system.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Ability to interact with SMEs (Subject matter Experts) and grasp a good technical understanding.
• Gather user feedback to update and improve documentation content.
• Maintains document repositories used by project teams and assists with project documentation as needed

PSO Analyst

The role:
Duties include providing support to provide perimeter security infrastructure, which includes firewall, proxy and remote access systems; investigation, documentation and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems; Escalation of issues to, and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams; Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.

Desired platforms/skills include: Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Checkpoint Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, PaloAlto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.

Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary; strong verbal and written skills are also desired.

Special Skills:

Specialists are required to analyze customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.

Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.

Relevant certifications preferred: Checkpoint and Juniper firewalls.

Education Level Required: Bachelor's Degree preferred

Years of Related Experience: 2-5

Job Highlights

• Workplace Harmony
• Employee Recognition Program
• 5-Days Work

Overview:

You will play a crucial role in supporting the sales team by handling administrative tasks, ensuring smooth operations, and facilitating effective communication with clients and internal departments.

Job Responsibilities:

• Manage and process sales orders accurately and in a timely manner, ensuring all details are correct and aligned with customer requirements.
• Serve as a point of contact for customers regarding inquiries, orders, and order delivery
• Update and maintain the Customer Relationship Management (CRM) system, ensuring data accuracy and completeness.
• Collaborate with the sales team to facilitate smooth operations, delivery schedule and compile sales weekly report

Job Requirements:

• Prior administrative experience, preferably in sales or customer service
• Proficiency in MS Office and CRM software
• Strong organizational and communication skills suited to an engineering setting
• Ability to multitask and work effectively in a team

Business Function

Here at the DBS Transformation Group, we focus on nurturing the culture of the “World’s Best Bank” (Euromoney 2018, 2019 and 2020). Our approach is a combination of both science and art. We immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our innovation pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to making banking joyful (while having lots of fun)!

Responsibilities

• Build and manage reusable data assets to meet business requirements and support data initiatives for Consumer Banking
• Good understanding of basic data categories/sub-categories corresponding to Consumer Banking such as transactions, lifestyle, demographics, digital activity, product holdings etc
• Able to organize and optimize the databases to support and simplify for all key stakeholders
• Support business to uncover insights through deep dive analysis and presenting recommendations via storytelling and visualization to non-analytics audience
• Translate business needs into data and technical requirements for data pipelining and analytical solutioning
• Capable of managing frequent evolving business requirements effectively (i.e. scope management)
• Work closely with data scientists, data translators, data analysts and business stakeholders to define data requirement for any given business use case
• Collaborate with Tech/Platform teams to effectively communicate the requirements and ensure the delivery of the scalable solution to support business

Requirements

• B.Sc./M.Sc./PhD or equivalent degree in computational engineering/Economics/Finance or any relevant field is preferred.
• 10 years of experience in analysis, design, development & maintenance of quality applications in an Big data process by using Hadoop concepts and framework.
• At least 5 years hands on experience in Hadoop and working knowledge of Hive, Spark, Sqoop, database like Teradata/DB2/Oracle, ETL tools, SQL engine Presto, Collibra is must
• Expertise in HDFS architecture, Hadoop framework - Map Reduce, Hive, PIG, Sqoop, Flume & data warehouse concepts is needed
• Minimum of 5 years hands on experience on UNIX Shell Scripting and programming based on Python, PySpark, Spark is needed
• Minimum of 2 years of experience in CI/CD pipelines (Jenkins, GitHub) is must
• Knowledge of SAS, Ability to understand reports from QlikView, ThoughtSpot is needed
• Good understanding of RDBMS principles, Shared nothing, MPP architecture.
• Hands on experience in performance tuning of data jobs, query optimization, file and error-handling, restart mechanism is must
• Good communication skills and should be able to collaborate effectively with team for deliverables

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Responsibilities:

1. Assist the project team to ensure timely execution of projects such as maintaining and monitoring project plans, project schedules and logistics as required

2. Support Project Director/ Manager on invoicing and purchasing requests

3.Tracking of project activities

4.Coordination with various project managers and team members

5.Complete and update weekly reporting in a timely and accurate manner

6.Any ad-hoc duties assigned

Job Requirements:

1. Candidate must be willing to work saturday halfday.

2. Candidate with no experience are welcomed to apply.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to thea.cheah(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Cheah Wei Xuan (Thea)

EA Personnel Reg No: R23118878

Staff Nurse | 5Days | 9-6pm | SNB Registered | BCLS + AED license | Potong Pasir/Beauty World

• Monday - Friday: 9am - 6pm
• Salary: $2800 - $4000 (depend on exp)
• Working Location (Fixed) : Beauty World x 1 / Potong Pasir x 1

Job responsibilities

• Responsible for the care management of elderly clients under the senior care centre programme, including assessment, planning, implementation and evaluation of nursing care as well as client education
• Take charge of the whole clinical nursing practice in the centre and ensure compliance with approved standards of nursing practices, including the creation and maintenance of policies and SOPs.
• Perform all general nursing duties to provide quality nursing care and support to clients to ensure their safety and comfort. Duties include medication administration, wound management, fall risks and hospitalization procedures, medical emergency procedures, infectious diseases outbreak procedures and other nursing duties as required.
• Conduct assessments of clients during admissions and periodic reviews, including pre-assessment of referrals
• Assess and evaluate client’s conditions to plan and implement individual care plan accordingly. Consult and coordinate with OTs and PTs and other healthcare professionals as necessary.
• Monitor, assess and review the progress of clients.
• Identify early signs and/or deterioration of clients’ condition through observation and appropriate assessment tools.
• Ensure clients’ records are created, maintained and updated accurately on a timely basis.
• Responsible for the administration and submission of documentation to relevant government bodies
• Teach clients, caregivers and family members proper techniques in self-care.
• Assist and support delivery of health promotion activities in the centre.
• Participate in training and supervision of support care staff.
• Coordinate with programme staff to organize and participate in the centre programmes and activities.
• Other duties and tasks as assigned by the Centre Manager.

Job requirements

• Diploma or Degree in Nursing
• Possess BCLS + AED license
• Prior experience in Nursing Home/Dementia Day Care centre is an advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Staff Nurse | Nursing Degree | SNB Registered | Buangkok

Salary range : $2500 - $4,300

Location : Buangkok

Working hours: 44 hours AM shift (to be discussed)

• Monday - Sunday (3 or 4 days work week) 8am to 8pm
• Monday - Sunday (5 days) 8am to 6pm

Responsibilities

• Carry out preventive and curative medical services under the guidance of the doctor and head nurse
• Oversee the general health of the residents: participate in and supervise medical and nursing care routine
• Supervise and assess the performance of nursing aides and health attendants
• Assist and carry out emergency situations in the Home
• The Staff Nurse will report to the Head Nursing and Therapy

Requirements

• Candidate must possess at least a diploma / degree / professional degree in Nursing
• Candidate must be a State Registered Nurse with valid certificate by the Singapore Nursing Board (SNB)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Company profile:

Our client, a longstanding market leader in precision measuring instruments, is seeking candidates to join their expanding business as Compliance Officers.

Benefits:

- Guaranteed AWS (Annual Wage Supplement)

- Opportunities for career development

- Various Bonus

- Work life Balance

Location: Kallang

Salary: Basic up to $5.7K higher

(Depending on experience)

Working Hours: Office hour

Responsibilities:

- Perform business audits across with internal stakeholders

- Support corrective action / track for any audit point-outs

- Work closely with company's lawyer and assist for legal strategy

- Knowledge of PDPA, NDA, AGM related matters and regulation

- Providing advise services to stakeholders to compliance matters

Requirements:

- Bachelor's degree in business in law or related field

- At least 2 years of relevant experience

Grace Koa

Reg No.: R23115224

EA Licence no.: 21C0845

#NEW# Technical Support Analyst - Up to $6,500 - (6 months Maternity Cover)

With a 30-year presence in the Asia Pacific, wour client rapidly grown with key locations and an expanding network. Internationally, they are operate across six continents, focusing on core sectors.

The Technical Support Analyst role involves prompt, customer-focused service, contributing to IT projects and proactive initiatives. The ideal candidate should have strong communication skills and a commitment to customer satisfaction.

Day-to-day Responsibilities:

• Respond to customer incidents and requests through phone, email, or standard methods within agreed SLAs.
• Resolve customer issues by understanding needs, identifying problems, and providing optimal solutions; expedite corrections or adjustments and follow up to ensure resolution.
• Strive to resolve customer requests on the first contact; identify training opportunities.
• Maintain records of customer interactions in the ticketing system, following communication procedures, guidelines, and policies.
• Provide on-site and remote service using control and administration tools.
• Create and update knowledge articles.
• Manage end-user assets, including setup, configuration, collection, and wiping; ensure asset tracking systems are updated.
• Install pre-packaged software on user-end devices.
• Create, update, and delete user accounts in active directory and supported applications.
• Assist with audio-visual conferencing setup, scheduling, and support.
• Conduct software and/or hardware testing.
• Respond to security incidents, perform initial investigation, and take remediation actions.
• Assist with event monitoring, diagnosis, and response.
• Respond to major incidents: categorize incidents, send notifications, troubleshoot hardware, software, and networks, escalate as needed, contribute to remediation efforts, and participate in after-action analysis.
• Perform basic system management and operational tasks.
• Assist with office move technology logistics.
• Support project delivery.
• Handle ad-hoc tasks assigned by the Manager.

Best Practice / Process Support:

• Collaborate with other teams within the Technology Services Department when necessary to achieve call resolution. The Customer Support Team must provide detailed and precise information on these occasions to enable those teams to ensure a prompt resolution.
• Work with other individuals within the IT Support team to ensure all customer requirements are supported to a high and consistent standard on a daily basis. Ensure effective feedback is communicated to the relevant parties.

Required Qualifications and Skills:

• Diploma or degree educated
• Minimum of 3-5 years of experience in a similar role
• Experience in a professional services or law firm environment is advantageous
• Strong IT skills with a high level of competency in the use of Office 365 and a good understanding of AD, AAD, Exchange
• Document Management ,eg iManage
• Case Management, eg MatterSphere, Visualfiles, Axxia, Prolaw
• Dictation, eg Bighand
• Time Recording, eg Intapp Time
• Enterprise Apps, egElite 3E, HRIS, Interaction
• Intranet, eg SharePoint, Jive
• Microsoft Exchange, Microsoft Office, Active Directory, Vmware, VPN
• Desktop imaging, End user hardware & peripherals, Printers etc.
• Capable of working independently and collaboratively as a team member
• Proactive approach in identifying work to be done
• Excellent organizational skills with acute attention to detail
• Good communication skills and the ability to manage expectations

For more information, please contact [email protected]

Job Requirement and Description :

Service Desk Management:

• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions

• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary

• Take ownership of critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post event reviews

• Ensure that system procedures and methodologies are in place to support outstanding service delivery.

• Develop a deep understanding of projects to gain insights into scope of service delivery

• Take accountability for service delivery performance, meeting customer expectations, and driving future demands

• Analyse third-party and internal processes, and create strategies for service delivery optimisation

Performance and Quality Management:

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner

• Provide accurate and regular report to management on performance of the service delivery

• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments

• Collaborate with various technical teams to set standards for software, hardware, and security

Stock and Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels

• Source suppliers and fostering good relationships with them

• Prepare reports and advising management on strategies to reduce cost and improve procedures

• Maintain an accurate inventory database that includes detailed information on available stock

• Purchase new stock and negotiating favourable contracts with suppliers

• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory

• Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner

• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time

• Understand the government procurement policy, ICT management policy, quality management policy and security

guidelines to ensure the procurement deliverables are designed to comply with these policies and guidelines

• Monitor spending patterns and implementing measures to promote adherence to budgets

What we are looking for

• Proficiency in leading both physical and virtual teams

• Experience with dealing with third party provided services

• Exceptional customer-facing skills

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

As a System Analyst, you need to:

• Understand HDB’s business processes and work with users to design and develop an end-to-end solution. • Provide advice and assistance to business users in the effective use of application system and information technology. • Manage the development of the application system and ensure the project is implemented within budget and according to schedule. • Design solutions that are of quality and functional to ensure a good user experience. • Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment. • Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture. • Produce technical documentation for application systems. EXPERIENCE AND SKILLS NEEDED As a System Analyst, you need: • Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc. • Experience in Project Management and is able to manage user expectation and deliver within project timeline • Experience/knowledge in Scrum /DevOps concepts. • Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc. • Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc. • To have a keen interesting in IT / programming / system designs. • Good understanding of SDLC.

As a System Analyst, you need to:

• Understand HDB’s business processes and work with users to design and develop an end-to-end solution. • Provide advice and assistance to business users in the effective use of application system and information technology. • Manage the development of the application system and ensure the project is implemented within budget and according to schedule. • Design solutions that are of quality and functional to ensure a good user experience. • Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment. • Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture. • Produce technical documentation for application systems. EXPERIENCE AND SKILLS NEEDED As a System Analyst, you need: • Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc. • Experience in Project Management and is able to manage user expectation and deliver within project timeline • Experience/knowledge in Scrum /DevOps concepts. • Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc. • Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc. • To have a keen interesting in IT / programming / system designs. • Good understanding of SDLC.

Job Summary:

The Operations Support Assistant is a vital member of the operations team, responsible for providing logistical support to ensure the smooth functioning of daily activities in school environment.

Job Description:

• Opening and closing of school premises.
• Maintaining general cleanliness of equipment at the workplace.
• Providing logistical support for school events and activities including carrying and arranging of furniture and equipment
• Any other duties assigned by the supervisor

Requirements:

• Medically fit
• Good team player
• Good communication and interpersonal skills

Specifications:

• Location: Punggol
• Commencement: Mar'24 - Feb'25
• Working hours are as follows:

During Morning Shift:

Mondays to Thursdays: 6:00am to 3pm

Fridays: 6:00am to 2.30pm

During Afternoon Shift:

Mondays to Thursdays: 9:30am to 6.30pm

Fridays: 10:00am to 6.30pm