Job Title: Front Office Business Analyst

Department: Singapore Dealing Room

Reporting to: Sales, Executive Director

Novate Global Markets (NGM) is an independent securities boutique specialising in sales and trading services for institutional investors in global fixed income markets.

NGM headquarters are based in London, with a branch in Singapore - NGM has 60 employees across both locations.

NGM is looking to continue to drive excellence within its service of tailored sales and trading strategies to its diverse institutional clients.

Role Summary

As one of our Front Office Businesss Analyst, you will be working within a diverse and lively Dealing Room alongside 30 salespersons and traders across London and Singapore. This junior front office role will be suitable for someone with a real interest in developing a career within Fixed Income and who is willing to immerse themselves into a variety of tasks to build their knowledge within the Financial Sector.

Main Accountabilities

- Ensure all trade tickets are executed and processed promptly and accurately

- Review trade tickets to ensure the correct information has been included and calculate profit

- Prepare end of day reports and update any ad hoc reporting to facilitate business

- Prepare monthly and quarterly reporting, this includes but is not limited to customer transaction data, sales credits, counterparty, and product volume statistics

- Prepare MI relating to the new Settlement Agent

- Liaise with the Dealing Room and Operations Staff to help resolve any live or ongoing problems/queries

- Provide assistance to the Sales and Trading desk when required, including ordering and collecting refreshments

- Undertake general administrative duties as required by the Deputy Managing Director and Chief Executive Officer

Qualifications

- Educated to degree or diploma level

- Proficient data analytic tools such as Excel VBA macro, Power BI, Python.

Personal Profile

Key attributes required for the role:

- Excellent written and oral communication

- Perceptiveness – ability to see what needs to be done before being asked

- High level of attention to detail

- Resilience

- Adaptability

- Competitiveness

- Honesty and Integrity

- Intellectual Curiosity

- Perseverance

- Methodical/solution orientated approach to problem solving

- A hard-working team player who is able to work well with others at all levels within the company yet can also work unsupervised and manage their own workload.

Desired attributes beneficial for the role:

- ­Basic knowledge and understanding of Fixed Income and Capital Markets

Novate Global Markets Limited strongly recognises transferable skills as one of the biggest assets in individuals which is why we strive to harness and develop existing talent. Prior successful candidates have proven to be adaptable, resilient and self-confident and possess a mind-set that allows for teamwork.

Job Description

As a Technical Business Analyst, you will be responsible for analyzing business requirements, documenting processes, and working closely with IT and development teams to deliver effective solutions. Your role will involve gathering and translating business needs into technical specifications, ensuring that solutions align with organizational goals.

Key Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.
• Understanding solutions
• Experience in CRMs (e,g, Siebel, SFDC), Billing systems (e.g, BSCS, Matrixx), Outsystems, and/or API Gateway is a plus.

EA Number: 11C4879

We are seeking for an experienced SAP Controlling Functional Analyst who has been through at least a FULL life-cycle implementation for S/4HANA. Candidate must possess thorough understanding of SD-related Simplification items in S/4HANA and has played a key Controlling functional role in Testing, Data Migration and Cutover during their previous S/4HANA implementation.

Candidate should process strong Controlling business background, has hands-on with the related configurations and able to perform deep analysis to develop high quality work including functional and technical specifications.

Candidate will need to be detail oriented, a good team player and has excellent communication skills to work with cross-functional teams and business. This is key for supporting the various S/4HANA implementation phases including Integration Testing, User Acceptance Testing and Mock/Actual Cutovers.

Job Responsibilities:

· Hands on role in Test scope definition and Test scripting. Unit Test and String Test execution after code remediation. Perform end-to-end Integration Testing and supporting User Acceptance Test.

· Perform Data Validation using Client's selected tools during each data migration cycle

· Coordination across multiple tracks and functions for Cutover discussion and activities

· Deep-dive analysis of issues identified throughout Testing, Business Data Validation and Cutover cycles. Work across teams for triaging issues and resolution under a time pressure.

· Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result. Effectively communicate project status to the project stakeholder on a regular basis.

· Partner with business to ensure their expectations are met and managed. Ensures consistent delivery of a quality projects and adhere to Client's Project Life Cycle.

Bachelor's Degree from accredited university in Computer Science/Information Technology/Engineering

Technical Skills

At least one FULL life-cycle implementations of SAP S/4HANA

Experience in SAP Controlling is a must - worked on implementations etc.

Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation)

Played a key Controlling functional role in all Testing phases and Cutover activities for S/4HANA project implementation. Experience in Test Automation, Data Migration and Data Validation tools are a big plus

Ability to efficiently interact with multiple organizations to successfully implement projects between multiple modules.

· Worked closely with Technical, DevOps and other teams in design and implementation of SAP S/4HANA.

Job Responsibilities:

1. Manage full spectrum of accounting functions in accordance with statutory requirements, financial accounting regulations, company policies and procedures
2. Supervise a small team, provide guidance, resolving accounting discrepancies and review their work
3. Review processes and internal controls and taking the lead as project leader for any automation or improvement in processes
4. Compiling financial reports and supervising month/year end closing activities
5. Review WIP and Debtors ageing report
6. Ensure revenue, expenses and accruals are recorded appropriately
7. Assist with annual budgeting & forecast exercise
8. Handle corporate tax, GST filing and overseas VAT matters, government statistical reporting etc
9. Liaise and coordinate with external parties on different aspects including but not limited to audit, tax agents and corporate secretary matters
10. Undertake any other ad hoc task assigned from time to time

Job Requirements:

1. Degree in Accounting, Finance, or Business with min. 5 years of relevant experience, preferably with large reputable organizations. Big 4 professional firms experience would be an advantage.
2. Proficiency in use of computer. Especially excellent MS-Excel skills is a must, experience in MS-Access, MS-PowerPoint, Dynamics is an advantage.
3. Strong team-player with good interpersonal skills.
4. Keen on personal development with long term commitment to the company.
5. Good communication skills – both written and oral with ability to communicate to both finance and non-finance teams.
6. Must be able to work under pressure and meet tight deadlines.

We are seeking a motivated and detail-oriented individual to join our team as a Dormitory Supervisor cum Store man. The ideal candidate will be responsible for overseeing inventory management, warehouse operations, stock control, team management, and communication within the dormitory facility.

Key Responsibilities:

• Enforce dormitory rules
• Arrange and allocates rooms for the internal and sub-contractors' workers
• Prepare and maintain all the check in and check out record in the system
• Liaise with HQ and Site for dormitory related matters.
• Attend to company request and handle workers’ problems
• To conduct random room inspections to check on general upkeep and also to verify that only authorized persons reside in the units
• Perform joint inspection for taking over of non-renewal units and handing over of new tenancy units
• Responsible for the all the administration related matters in dormitory
• Maintain accurate inventory records e.g. in and out reporting and perform regular stock checks.
• Organize storage areas to ensure accessibility and neatness.

Requirements:

• Min 1 year experience in dormitory management
• Good interpersonal, communication and leadership skills.
• Alert and possess good observational skills.
• Experience in the Security Industry will be an advantage.
• Seniors and Retirees are welcome to apply.

We are seeking a talented and creative Designer to join our team. The ideal candidate will have a strong skillset in Adobe Illustrator, Adobe Photoshop, 3D visualization, Graphic design. The Designer will be responsible for creating visually appealing designs for various projects and collaborating with the team to bring creative concepts to life.

Key Responsibilities:

• Create high-quality designs using Illustrator, Photoshop, and other design software
• Develop 3D visualizations for projects
• Produce graphic designs for marketing materials, presentations, and digital platforms
• Collaborate with team members to brainstorm and execute creative concepts
• Ensure all designs align with brand guidelines and project requirements

Requirements:

• 1-3 years of working experience in a similar role
• Proficiency in Illustrator, Photoshop, 3D visualization, Graphic design, and Illustration
• Diploma in Design or related field
• Strong portfolio showcasing design work
• Excellent communication and teamwork skills
• Internship positions available

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for supporting Treasury Sales Officers (TSOs) with managing and growing revenue both domestically and globally within an assigned portfolio. Key responsibilities include supporting all activities from sale through implementation and coordinating the Client Management Process (CMP) by focusing on client acquisition and deepening existing relationships. Job expectations include partnering with product specialists and service partners by making recommendations and creating customized treasury solutions that meet the needs of the client.

Responsibilities:

• Assists with coordinating the Client Management Process (CMP), including client planning, client calling efforts, client team meeting preparation, delivery, and follow-up, and revenue and pathway tracking
• Conducts industry, client, and prospect research to develop strategies and create proposals and pitchbooks for pre-call planning
• Completes price and cost benefit analysis models to develop pricing strategies, which includes working with the Treasury Sales Officer on non-standard pricing
• Partners with Product Specialists and support partners to develop strategies to grow revenue and deepen existing relationships
• Supports clients through the implementation, client onboarding, and training activities
• Ensures the accuracy of sales data including managing sales pathways, call reporting, and profitability reporting
• Participates in in-person calling activities and ad-hoc direct sales opportunities with Treasury Sales Officers

Skills:

• Account Management
• Client Management
• Customer and Client Focus
• Oral Communications
• Presentation Skills
• Portfolio Analysis
• Relationship Building
• Critical Thinking
• Data Management
• Problem Solving
• Active Listening
• Analytical Thinking
• Collaboration
• Prioritization
• Written Communications

Minimum Education Requirement:

• Bachelors’ degree required, ideally in Business Administration

Job Description:

Arrival / Departure / Towing / Ground Support Equipment

• To perform Aircraft Docking Guidance System (ADGS) and manual marshalling of aircraft
• To perform inspection of bays and ensure no Foreign Object Debris (FOD)
• To install / remove wheel chocks and grounding cables
• To connect / disconnect tow bar to the air tug
• To deliver ground support equipment including maintenance steps
• Any other duties as assigned by the supervisor

Requirements:

• Minimum NITEC in Engineering or equivalent with 1 years of working experience in Airline industries is preferred.
• Comfortable with 12 hours shift work arrangement
• Candidate with LTA Class 3/4/5 license will have added advantage

Job Description

• Inspect and repair passenger seats, galleys, and lavatories and maintain aircraft conditions
• Install cabin interior components into commercial aircraft, including seat tracks, overhead bins, galleys, side panels, bulkheads, etc.
• Maintain luggage storage area in a neat and organized manner
• Maintain inventory items required for handling the cleaning activities
• Maintain the quality of the aircraft interiors on the operated fleet
• Maintain the interior and exterior cleaning standards on the operating fleet
• Perform other duties as assigned by your superior

Job Requirements

• Minimum Higher Nitec or Diploma in Engineering/Aviation.
• No working experience is needed
• Able to communicate effectively verbally in writing in standard English.
• Ability to perform tasks in high-noise areas and work at height
• Able to work rotating shifts, including weekends and public holidays.
• Candidate must attend a 6-month Cabin Trainee Technician course (including On the Job Training) with assessment. Only those who pass the assessment will be offered employment for the role.

Analysts in Vena Energy’s Investment team will support the execution of investment opportunities for Vena Energy in the renewable sector across Asia-Pacific.

Key Responsibilities

• Support the investment process for new investments which will include project due diligence, research, financial modelling and valuation;
• Involve with Vena Energy’s projects following the investment, including monitoring performance of key value drivers, performing regular internal valuations, assisting with the execution of on-going financing transactions and monitoring investment performance in general;
• Actively support all aspects of new platform investments, add-on investments, monetization and related financing;
• Process new investment opportunities, ranging from market assessment, to competitive positioning, to initial underwriting and deal structuring;
• Dedicate diligent efforts on pursued deals, including business diligence, risk underwriting, and managing external advisers;
• Build robust flexible financial models to support management investment decisions, focusing on analyzing project returns, optimizing capital structure, identifying risks and potential upside, and presenting analytical findings in a clear and concise manner;
• Provide hands-on support to portfolio companies on project models, annual budgets, and compliance issues.

Education

• Bachelor’s degree and strong GPA from a leading college or university.

Experience

• 1-2 years of experience working as a business analyst, financial analyst or project team member in finance, economics, investment or actuarial fields preferred. Recent college graduates will be considered.

Skills

• Possess a passion for the renewable energy sector.
• Excellent analytical abilities and problem-solving skills with a solid understanding of accounting concepts, financial statements and cashflows.
• Strong communication and interpersonal skills.
• Able to multi-task and focus on delivering results.
• Highly entrepreneurial with a conscientious detail-oriented nature

• 3+ years of experience in Mobile Testing and Java SDK.
• Analyze business requirements and technical designs for testability and traceability
• Participate in test planning, estimating, and scheduling
• Develop test plans covering functional, system integration, and regression testing
• Design both manual and automated test cases and scripts
• Utilize appropriate tools for the development and execution of manual and automated test cases and scripts
• Diagnose, document, help troubleshoot, and isolate bugs and issues encountered during testing
• Log daily progress and escalate testing issues using the appropriate escalation paths

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

The Role

We are seeking an Investment Analyst based in Schonfeld Singapore office to provide integrated investment advice to Portfolio Manager. This person should be a team player with excellent communication skills, computer proficiency and high level of professionalism and familiar with investment markets.

What you’ll do

- Assist portfolio manager on investment research, financial statement analysis covering Asia Pacific including Japan region

- Ensure knowledge of entire investment solution suite, recommend investment solutions to Portfolio Manager;

- Prepare meeting materials; generate research materials – proprietary, economic commentary and Bloomberg etc. as needed

- Review exceptions and recommend strategy to resolve exceptions; and

- other tasks or projects as required.

What you’ll bring

What you need:

- A minimum of 7-10 years’ experience in the role of investment industry (such as Investment banks, Hedge Fund or Private Equity)

- In-depth knowledge in investment with focus on Japan equity market is a must

- Proven track record in particular with industrial knowledge or experience on financial, property, consumer, gaming or technology equities will be a strong plus

- Proficient in Python programming;

- Degree or above in computer Science, computer engineering or related disciplines; and

- Native Japanese speaker and business fluent English required.

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a strong IT Business Analyst/Project Manager in Singapore to join and support our client's Equity Derivatives team.

Responsibilities

• Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications
• Prepare, maintain and manage project plan, delivery coordination and governance
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries
• Test management for the front to finance chain
• Stakeholder management, running program governances, regular operational and working committees

Technical & Behavioral Competencies

• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• Minimum 5 Years of Business Analyst / Project Management Experience.
• PM experience with CXO level stakeholders as sponsors.

Job Description & Requirements

ECTION A: POSITION SUMMARY

- Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

7. Ensure Email Backlogs are cleared before the following day start of business.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Bloomberg runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Global Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.

Our Team:

Our Listed Derivatives data team seeks a Data Analyst to help us drive the data set forward. The team provides our users with complete and accurate, normalized security listings and reference data for tens of millions of securities across more than 100 Derivatives exchanges globally. Cross-functional collaboration, domain expertise, and automation is paramount for our ability to continuously deliver high quality data to our rapidly growing customer base.

What’s the Role?

We are looking for a highly motivated individual with a passion for finance, data, and technology to increase value from our data product. In this role you will design and implement solutions, measure and communicate impact, improve accuracy and timeliness, as well as communicate with clients and stakeholders. You will develop Derivatives specific domain knowledge and apply your impressive array of skills to solve evolving business challenges by devising and implementing intelligent and scalable solutions to improve the coverage and quality of our data offering. You will join a global team of dedicated individuals and experts where your interests and enthusiasm will have a significant impact on the team’s success.

We trust you to:

• Become a subject matter expert within the world of Listed Derivatives
• Support the day-to-day workflow of our team, including launching new instruments, performing corporate actions, and ensuring the quality of our universe of over 25 million tickers
• Provide customer support for users of Bloomberg products such as the Professional Service, News, and Enterprise Solutions
• Acquire, update, and maintain high-quality financial data using internal systems and proprietary company software
• Work with other data and core business groups, such as Product, Sales, Engineering and News to help develop and enhance the product
• Find opportunities to improve efficiency of existing workflows and build automated solutions for data standardization, ETL pipelines, and human-in-the-loop data processing
• Communicate effectively with partners at all stages of a project, from sourcing ideas and determining requirements to explaining methodological decisions and project outcomes

You’ll need to have:

• Bachelor’s degree in Finance, Accounting, Statistics, Business, STEM, or related field/equivalent experience
• Excellent written and verbal communication skills in English
• Demonstrated continuous career growth within an organization
• 4+ years of working experience in data process management areas such as data quality, ETL pipelines
• Experience working with Python or another major programming language, Git, UNIX and SQL
• Experience working in a large organization and creating solutions based on incomplete information at times.
• Experience working in the finance/data management industry

We’d love to see:

• Knowledge of Derivatives instruments and their uses
• Experience in dealing with databases, schemas, JSON files
• Proven track record of using technology to innovate data products and processes
• Experience in customer service or client relationship management

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidate with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorisation.

We are seeking for an experienced SAP Materials Management Functional Analyst who has been through at least a FULL life-cycle implementation for S/4HANA. Candidate must possess thorough understanding of SD-related Simplification items in S/4HANA and has played a key Materials Management functional role in Testing, Data Migration and Cutover during their previous S/4HANA implementation.

Candidate should process strong Materials Management business background, has hands-on with the related configurations and able to perform deep analysis to develop high quality work including functional and technical specifications.

Candidate will need to be detail oriented, a good team player and has excellent communication skills to work with cross-functional teams and business. This is key for supporting the various S/4HANA implementation phases including Integration Testing, User Acceptance Testing and Mock/Actual Cutovers.

Job Responsibilities:

· Hands on role in Test scope definition and Test scripting. Unit Test and String Test execution after code remediation. Perform end-to-end Integration Testing and supporting User Acceptance Test.

· Perform Data Validation using Client's selected tools during each data migration cycle

· Coordination across multiple tracks and functions for Cutover discussion and activities

· Deep-dive analysis of issues identified throughout Testing, Business Data Validation and Cutover cycles. Work across teams for triaging issues and resolution under a time pressure.

· Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result. Effectively communicate project status to the project stakeholder on a regular basis.

· Partner with business to ensure their expectations are met and managed. Ensures consistent delivery of a quality projects and adhere to Client's Project Life Cycle.

Bachelor's Degree from accredited university in Computer Science/Information Technology/Engineering

Technical Skills

At least one FULL life-cycle implementations of SAP S/4HANA

Experience in SAP Materials Management is a must - worked on implementations etc.

Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation)

Played a key Materials Management functional role in all Testing phases and Cutover activities for S/4HANA project implementation. Experience in Test Automation, Data Migration and Data Validation tools are a big plus

Ability to efficiently interact with multiple organizations to successfully implement projects between multiple modules.

· Worked closely with Technical, DevOps and other teams in design and implementation of SAP S/4HANA.

Position: Desktop Support Engineer (Band 1)
Working Location: Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Skills Required

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Job Description & Requirements

Responsiblities :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Responsiblities :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Responsibilities:

• Provide onsite IT support in a professional and courteous manner.
• Coordinate break-fix of IT related equipment with support teams in incident/problem investigation and resolution.
• Able to identify incident trends in order to elevate incidents in accordance with standard operating procedures.
• Ensure timely case attention, resolution, escalation and closure, so that SLA is met
• Ensure timely escalation of major and critical incidents.

Requirements:

• Diploma in Information Technologies or related fields.
• Minimum of 1-2 years of relevant working experiences in IT Deskside, Desktop support
• Working knowledge in experience with MS Windows Operating Systems.
• Basic PC staging and hardware configuration & administration e.g., tablet, printer, RF & barcode scanner, Cisco IP phone etc.
• Basic network infrastructure knowledge and smart hands support.
• Training for new products or tools for end users.
• Positive working attitude and willing to learn and take up new tasks as and when assigned.

Additional info:

• This is on 12 months, renewable contract

To apply, please visit www.gmprecruit.com and search for Job Reference: 25012

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Key Responsibilities

• Perform tool build, integration, testing and troubleshooting
• Ensure tool remains up for Process and other hardware qualifications.
• Work with Clean Room Facilities group to specify facilities requirements.
• Understand facilities availability and needs of the tool and work with the facilities group to manage & troubleshoot any facilities related issues.
• High level technical knowledge in at least one R&D discipline (Optic, Electronic, Motion, SEM): (1) Support R&D module owner in “Off & On Tool” Module Integration, Calibration and Qualification (2) Qualify Module performance to spec (on & off tool) (3) Support R&D Development (C&F) activities
• Qualification of non-system components (isolated from application)
• Define & execute Qualification plans; Define, execute and qualify calibration procedures (off and on tool).
• Performs all standard service activities through Tier I. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
• Responds to customer tool issues by communicating with other engineers and participating in escalation conference calls.
• May participate in projects to reduce costs and increase uptime.
• Verifies operational quality of system equipment. Assists senior engineers as needed.
• Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
• Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
• Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
• Assumes responsibility for complete customer satisfaction within work area.
• Assists in planning, communicating, and coordinating support plans with customer management.
• Manage external customers and support tool issues at customer site
• Complies with all safety procedures and consistently demonstrates safety as a value.

Requirements

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
• Relevant education qualification in Engineering
• Ability to work with deadlines and with all levels of internal and external stakeholders including customers
• Ability to work in cleanroom work environment

Work Location

• Science Park II