POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

Job Responsibilities:

Product Maintenance

• Responsible for timely re-lodgement of Prospectus and Product Highlight Sheet (PHS) for regulatory filing with the Monetary Authority of Singapore (‘MAS’).
• Responsible for product enhancements to support business initiatives and/or comply with regulatory changes. This will include amendment of Trust Deed, preparation of notice and ensure its timely dispatch to unitholders.
• Responsible for maintenance of funds in foreign registration (e.g. Taiwan, Brunei) and assist with local filing and reporting requirements (including the preparation of quarterly fund factsheets and translated prospectus).
• Responsible for periodic distribution payout of funds, ensure accuracy of information (i.e., distribution per unit) and payouts are executed in a timely manner.
• Preparation of materials for periodic meetings with Product Development Committee.
• Maintain product-related information and assist with product-related queries.
• Handles fund related matters, including making invoice payments for costs incurred in the course of legal filings etc.
• Requires working closely with the relevant functional units such as Legal, Compliance and Operations as well as external legal counsels and Trustee

Product Development

• Assist with setup of new products (Authorised and/or Restricted scheme), including taking minutes of meetings and making sure issues raised for the project are addressed and the fund is timely registered with the Authority in support of Sales’ product launch timeline.
• Requires liaising with relevant function units such as Sales Distribution team, Operations and Compliance.

Support for the Business Management

• Work on ad-hoc projects or any other duties as may be assigned from time to time.

Pre-Requisites:

• Diploma in Law or Degree, preferably in Business, Finance & Accountancy

• At least 2 years of relevant experience in the financial industry (in product, para-legal or compliance role would be advantageous)

• Good understanding of unit trusts / ETFs

• Strong interpersonal and communication skills

• Strong Project management skills

• Meticulous and diligent individual with positive attitude

• Self-motivated

• Team player

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

This role will be based in either SS&C’s Singapore or Hong Kong office.

The APAC TA Business Operations Support team is responsible for providing operations support services to the Transfer Agency Operations team servicing SS&C’s valued clients. This covers a range of operational support functions including configuration of TA applications for new client onboardings, first level production support issues, operational BAU support and supporting client driven small scale projects.

The role focuses on a range of products with the portfolio consisting of:

• A core Unit Registry platform
• Surrounding products of the Unit Registry platform that forms the ecosystem of application connectivity
• An enterprise digital platform for advisors and investors for Transfer Agency activities

Direct reports:

N/A

Role Responsibilities:

• Manage a team across multiple geographical locations and develop a highly effective team
• Versatile in managing support teams across different APAC locations to guide and train on TA processes
• Establish good working relations with APAC TA Business Operations and work closely to support Operations BAU, new businesses and initiatives
• Develop and motivate the team to drive performance efficiency and manage conflicts
• Communicate effectively with internal technology support teams and external TA vendors to resolve system issues and maintain service level standards
• Support new client onboarding by engaging all stakeholders to achieve end to end implementation
• Ensure continuous improvement of processes and practices to mitigate risks
• Ability to apply critical and analytical thought process to resolve production issues efficiently
• Perform business and project analysis to ensure accurate and thorough understanding of requirements and risks
• Lead and participate actively in client specific and regional project implementations and change requests
• Produce technical and business documentation for system enhancements and development
• Willing and able to travel within the region as required

Skills and Competencies:

• Experience in managing relationships with service providers
• Excellent verbal and written communication skills and a confident communicator
• Possess strong risk, control and governance frameworks and problem-solving skills
• Ability to work well under pressure and maintain professionalism
• Demonstrated drive and commitment towards attaining the highest possible standards
• Ability to work effectively and consultatively within a diverse team environment
• A keen interest in investigative work / service delivery, along with the ability to demonstrate a good use of initiative
• Strong advocate for continuous improvement in quality and delivery of team
• Competent with Projects and Business Analysis tools
• Project Management skills

Qualifications & Prior knowledge:

• Experience in a related role within the financial services industry.
• Preferably 8-10 years of experience in Transfer Agency
• Extensive knowledge of Transfer Agency services, systems and operations

Key behaviours:

• Instils Trust – contribute to building a safe learning environment in the business where the team can be listened to and understood.
• Collaborate – Must be able to work in a co-operative manner with both internal and external teams and take all views and interests into account when formulating outcomes.
• Ensure Accountability – Must take full ownership of their assigned responsibilities and the outcomes that are generated and pursued.
• Customer Focus – Must understand customer and partner needs from both a functional and operational perspective.
• Communicate Effectively – Must be able to communicate effectively and efficiently, both in written and verbal forms, across all levels of an organisation and all sizes of groups. Must also be able to listen to others and evidence that they have understood the needs communicated appropriately.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours.
• There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Main Purpose of Job

Reporting to the Principal Officer, this role is primarily responsible for the oversight of the financial reporting for St. James’s Place International plc (Singapore Branch) (“SJPISB”). The role holder is also responsible for providing business support for SJPISB.

Key Responsibilities of the Job

• Ensure that all financial reporting for SJPISB is in accordance with all relevant reporting standards/requirements and consistent with the relevant accounting policies and standards.
• Ensure that the Key Finance Controls of SJPISB are appropriate including the processing of payments and transfers within the Branch's delegated authorities framework.
• Responsible for review and oversight of quarterly and annual regulatory and tax-related returns including ensuring appropriate sign off and governance.
• Responsible for monthly and quarterly Management Information reports for distribution to SJPISB management and relevant Committees.
• Ensure that all other monthly, quarterly, and annual timetable actions are completed, and the SJPISB's Finance Monthly Task Calendar is signed off accordingly.
• Be the local liaison for the auditors to allow them to complete their annual audit in a time efficient manner.
• Ensure all relevant mandates, controls and documentation are updated and in line with MAS requirements.
• Provide local oversight of service relationships with external banking providers, corporate secretarial, tax and other advisers.
• Support SJPISB in its oversight of its third party providers including the administration centres, asset custodian, actuary and payroll providers.
• Responsible for the production of the outsourcing oversight Management Information reports.
• Support SJPISB and the Asia & Middle East Finance Division in related processes as requested by the Principal Officer.

Requirements of the Job:

• At least 4 years of relevant experience
• Qualified Accountant (CA, ACCA, etc.) with knowledge of Singapore FRS and accounting fundamentals
• Sound working knowledge of insurance accounting and RBC 2 reporting will be advantageous
• Accuracy and attention to detail
• Strong analytical and problem-solving skills
• Ability to work independently and liaise with other stakeholders to find the best solutions
• Strong interpersonal skills with the ability to communicate with a range of internal and external stakeholders
• High level of proficiency in Microsoft suite (Excel, Word, PowerPoint etc.)

• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 4 years of hands-on experience on troubleshooting the applications
• Have experience of at least 2 years on Cobol, CICS application support
• Preferably have experience in VPC
• Support infra upgrades and address SW/HW vulnerabilities
• At least 2 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Should be open to learn and adapt to new technologies.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.

KEY ACCOUNTABILITIES

As a Performance Operations System/FactSet Support, your main focus will be to support and maintain our FactSet Systems (B-One system and FactSet (SPAR/PA) system), used by the Performance team for the production of performance measurement, reporting and attribution analysis.

You will also support our enterprise-wide operating model for Performance & Analytics (“P&A”) Reporting, that would include integration with our proprietary database called HERA for downstream reporting in HERA and ATHENA Dashboards, and with our data providers (Fund Accountants & Middle Office Service Provider) for all data related queries & feeds.

In addition, you will have supplementary responsibilities that would include ensuring the accurate and timely delivery of investment performance and analytical reporting for various stakeholders, that include Portfolio Managers, Client Groups (Sales and Marketing), Senior Management and Local Business Units (LBUs).

Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.

Conduct & support data reconciliation in between our FactSet Systems

Conduct, support & maintain set-ups, configurations, workflows and data checks in our FactSet Systems and in the P&A Operating Workflow

Investigate & resolve breaks and potential issues related to the P&A Operating Workflow, by identify root cause, by engaging stakeholders (FactSet counterparts, HERA engineers and Data Providers e.g. Fund accountants and Middle Office service provider) and by working towards proper resolution

Escalate timely errors, processes gaps and other inaccuracies as needed

Liase & work closely with the key stakeholders for re-designing process flows and for maintenance of our FactSet Systems and our P&A Operating Workflow

Maintain stakeholder relationships and manage expectations

Answer & support query on fund and benchmark returns, asset returns or attribution results

Ensure all new procedures are documented and agreed

Identify and execute continuous process improvement and automation

EXPERIENCE / QUALIFICATIONS

5 years relevant experience in support & maintaining Performance or Attribution system, for performance analysis, investment risk analysis or similar role

Experience in using Factset Systems (preferably FactSet (SPAR/PA/Vault) system, B-One is a plus)

Implementation / System Migration experience of a Performance or Attribution system is a plus.

Bachelors degree in Finance, Accounting, Economics, Mathematics, Computer Science or similar field

Understanding of portfolio analysis including performance calculation methodologies and risk analytics

Strong analytical and quantitative skills, comfortable with complex formulas and financial instruments (eg: derivatives)

Strong knowledge of Excel and SQL queries

Good Python, C# and VBA skillset to support data transformation & workflow automation

CIPM or CFA is preferred (or working towards)

Language skills – English required, fluency in one or more asian languages will be a plus

Argyll Scott Consulting Pte Ltd

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Strategic Support Consultant to join our team in delivering an excellent experience for some of our larger enterprise customers. In this role, you will be the customer’s point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilizing our solutions and tools to meet their business objectives.

Responsibilities :

• Provide dedicated support to LinkedIn Talent Solutions clients
• Collaborate with Strategic Support Partners to provide the best member experience
• Work with a small book of accounts and within a queue-support model with specific daily targets on client satisfaction, responding to clients in an effective and efficient manner
• Analyze and understand clients and their businesses to provide consultation of products/features, answering all product inquiries and questions
• Conduct phone calls with admins and license holders to answer inquiries, provide technical assistance and best practices in regard to license functionality
• Establish effective working relationships with managers, cross-team members and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users
• Document all communication with users and accounts accurately and in a timely manner via system tools
• Ensure that all issues are escalated appropriately to the correct internal departments and management

Basic Qualifications :

• 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or sales/ account management supporting a product/solution utilizing multiple communication channels (email, phone, and chat)
• Fluent in both verbal and written Japanese (Bilingual or Japanese language test N1 level) and English

Preferred Qualifications :

• Experience working in Internet companies
• Experience in technical and product support/troubleshooting
• Experience analyzing data, trends and client information to identify product or service growth opportunities
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
• Excellent verbal and written communication skills

Suggested Skills:

• Relationship management skills
• Time management skills
• Problem solving skills

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

POSITION OVERVIEW : Front Office Level 2 Application Support & Development

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.

Development / implementation experience Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes: Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

JOB SUMMARY:

Reporting to the Senior Finance Manager, the Finance Analyst will work together with the Singapore Finance Team and Asia Shared Service Centre (SSC) to support the Singapore business by managing the day-to-day finance operations, delivering insightful timely analysis and other financial planning needs.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
    
•    Responsible for submission of timely, accurate and commercially-focused Budget, Forecast and 3 Year Planning for Singapore, in line with agreed templates and timetables 
•    Identify and timely report risks and opportunities for the business by monitoring Sales Pacing and cost spending closely
•    Update commentary highlights concisely, anticipating and addressing potential questions in advance with supporting analysis as appropriate
•    Provide Business Partner support to event team
•    Monthly P&L actual review and working with SSC for month end. This will include:
-    Ensure revenue and costs are recorded correctly, and intercompany billings are performed
-    Compliance in accordance to Group guidelines and timely release of accruals, if any.
•    Build necessary financial / management reports from appropriate systems for review and analysis purpose
•    Intercompany review for Singapore incl. agreements, invoicing, resolving mismatches and cash settlements
•    Liaise with auditors for Government Grants audit
•    Manage and review GST submission, Corporate Secretarial related matters and completion of Government Surveys for the Company
•    Handle audit, tax and financial statements related matters
•    Ad hoc queries / requests from stakeholders (Group/Division, Management, Business Partners etc)
 

Location: CBD, Corporate banking

​​​​​​​​​​​​​​Responsibilities:

• Act as the main point of contact for internal bank customers, facilitating communication for CMD.
• Prepare timely management reports and statistics from various sources like EDP systems and credit files.
• Manage the Marketing Support Unit, providing administrative support to CMD officers, including:
• Preparing materials for Loan Committee meetings.
• Recording and forwarding legal documents to CAD.
• Conducting searches on ACRA, World Check, Factiva, and Fircosoft.
• Managing CAs due for review and coordinating target dates with AOs.
• Drafting letters to customers for financial statements and insurance renewals.
• Lead or assist in ad-hoc projects, including audit preparation, RAR, and Annual Budget coordination.
• Provide administrative support when needed.

Requirements:

• Degree holder with at least 1 – 2 years’ knowledge of credit administration, supporting banking loans
• Proficient in administrative tasks, strong in PC usage and Excel are essential
• Excellent communication abilities

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Tan Peng Chin LLC, a medium-sized law firm, invites candidate (with or without any experience) for the position of Leasing Secretary / Leasing Support Staff to join its established and expanding Real Estate Department. We offer direct experience handling extensive leasing matters, with rewarding opportunities and a competitive and fair remuneration package.

Requirements:

• GCE "O" Levels / Diploma / Degree
• Proficient in MSWord and MSExcel
• Good command of written and spoken English
• Good attitude and must be open minded, committed and able to work in our team of dedicated and valued colleagues
• Good working speed and accuracy, with the ability to work under pressure in a fast-paced environment if necessary
• Experience in handling landlord and tenant leasing matters would be an advantage
• Experience in law firms is an advantage
• Intensive on job training will be provided

Job Description & Requirements

• Support large scale IT infra environment
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment

Key Responsibilities:

Technical Support:

Provide Level 1 deskside support to troubleshoot and resolve hardware and software issues for desktops, laptops, and printers.

Address internet and broadband connectivity issues.

Perform routine user check-ins to identify and resolve any technical problems promptly.

Ticket Management:

Manage and escalate tickets using ITSM tools such as ServiceNow, Jira, and HP ALM.

Ensure timely resolution of user queries while maintaining SLA compliance.

System Setup and Deployment:

Configure and set up computer devices and software packages, ensuring systems are ready for immediate client use.

Assist healthcare professionals and staff in understanding and using hardware, software, and IT tools effectively.

Software Testing and Documentation:

Design and execute test cases and scripts to ensure software functionality and reliability.

Perform review testing, including functional and user acceptance testing (UAT).

Document software processes and user manuals for newly developed solutions.

Document and Data Management:

Manage physical and digital documentation, including scanning, sorting, and processing records specific to healthcare environments.

Ensure accurate and secure handling of confidential documents, particularly in healthcare operations and patient-related processes.

Healthcare IT Support:

Provide IT support tailored to the healthcare sector, including assisting with healthcare management systems, EHR/EMR platforms, and compliance with healthcare IT standards.

Address and resolve IT-related issues in healthcare facilities to ensure minimal disruption to critical operations.

Data Analysis and Reporting:

Conduct data reconciliation and trend analysis to support healthcare business operations.

Generate reports on system performance and operational progress.

Key Requirements:

Work Experience:

Have prior work experience in the healthcare sector, preferably providing IT support in a clinical or healthcare environment.

Familiarity with healthcare IT systems and compliance standards is a strong advantage.

Key Skills and Competencies:

Strong hands-on expertise in troubleshooting hardware and software issues.

Strong organizational and problem-solving abilities.

Knowledge of SDLC methodologies and IT deployment practices.

Educational Background:

Diploma in Financial Technology, Republic Polytechnic

Responsibilities

• Issue purchase orders to suppliers.

• Ensure right cost source is selected to issue purchase orders. • Handle changes in suppliers delivery schedules.

• Generates and/or approves purchase order while maintaining inventory within company goals.

• Handle sales request for quotation (RFQ).

• Coordinate with sales team to do the order planning to match with customer request delivery.

• Ensures on-time delivery to customers from suppliers in proactive manner.

• Exhausts all possibilities in obtaining product to satisfy critical customer requirements.

• Expands personal product knowledge to effectively support sales.

• Purchase inventory to achieve maximum quantities at lowest possible cost.

• Ensures integrity of system information, including cost, resale and packaging.

• Review and approves requests for new part numbers to be added to system.

Requirements

• Diploma Degree in Electronics Engineer or related field.

• Minimum 2 years' related experience in Electronics Components, preferred on Passive Components/Connectors.

• Team player and willing to communicate with all levels.

• Good attitude, diligent, attention to the details and willing to learn.

• Able to multi-task and work under pressure in a fast-paced environment.

• Fluency in spoken English and Chinese (in order to liaise with Mandarin speaking Associates).

• Proficient in MS Office Applications.

Responsibilities:

• As an Entry-Level Program/Project Management Office Analyst, you will be responsible for overseeing the day-to-day operations of the Project

• Work with project team to prepare program level decks and reports Support project team in administrative tasks pertaining to billing and invoicing processes.

• Support the end to end PMO related functions for the project such as billings, procurement, resource planning, client deliverables management & project status reporting.

• Work closely with the project team in the preparation of the project status reports and ensure timely submission.

• Participate in client meetings for project status updates and document action points where needed.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Background

Greenleaf Asset Management Pte Ltd is a single-family office with a global mandate to invest in both the public and private markets. The family office invests across different asset classes globally, including equities, bonds, private equity, venture capital and real estate among others.

We are seeking to hire an investment analyst with a passion to understand the financial markets and a strong desire to pursue a career in investments. As a member of the Investment Team responsible for the firm’s core portfolio of publicly traded equities and bonds, your primary focus will be to actively monitor and assess existing as well as potential investments to enhance overall portfolio performance.

Job Description

The scope of this role includes:

• Regular research and reading to stay apprised about the global economy, global financial markets and general current events
• Conduct bottom-up company analysis work, as a key part of the investment process and methodology
• Working closely with banking partners to assess financial information and investment opportunities
• Engaging in regular internal investment meetings, presenting and making recommendations to the Investment Committee
• Preparing investment reports and updates

Requirements

• Bachelor’s Degree in Finance, Business Administration, Economics or similar
• 2-4 years working experience in the financial or relevant sectors

Job Description

Responsibilities:

• As an Entry-Level Program/Project Management Office Analyst, you will be responsible for overseeing the day-to-day operations of the Project

• Work with project team to prepare program level decks and reports Support project team in administrative tasks pertaining to billing and invoicing processes.

• Support the end to end PMO related functions for the project such as billings, procurement, resource planning, client deliverables management & project status reporting.

• Work closely with the project team in the preparation of the project status reports and ensure timely submission.

• Participate in client meetings for project status updates and document action points where needed.

EA Number: 11C4879

Job Description

• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Bachelor’s degree in Computer Science or related field.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

We are looking for a suitable candidate to join our team to collaborate cross-functionally with multiple departments to solve problems, drive change, and acts as a Business Partner role to support business unit leaders, senior management and senior leaders stakeholders.

RESPONSIBILITIES

• Oversight of all reporting, forecasting and planning, analysing financials data across the services & solutions portfolio and ensuring accurate and timely financial information is provided.
• Provide monthly, quarterly and ad hoc reporting and variance analyses across services & solutions portfolio.
• Guide the finance team toward completing closing and variance analysis in an accurate, consistent and timely fashion.
• Collaborate cross-functionally with multiple departments to solve problems, drive change, and achieve results.
• Participate in business development by identifying business opportunity, communicate action plans across departments execution.
• Provide comprehensive support in business case simulation and potential business opportunity assessment.
• Analyze the outcome and provide the insights to different stakeholders and senior leadership for decision making.
• Business Partner role to support business unit leaders, senior management and senior leaders stakeholders

REQUIREMENTS:

• Strong presentation, communication, interpersonal and analytic skills
• Proactive attitude, great multi-tasking abilities and attention to detail
• Advanced PowerPoint and Excel skills for simulation and financial modelling.
• Proficiency in using Power BI is a plus , but not mandatory
• Demonstrated ability to conceptualize and create strategic communication documents
• Resilient and independent worker

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Responsibilities:

• Work closely with the Regional Product Manager to define product strategy and roadmap.
• Liaise with Regional Technical Team to ensure deliverables are delivered on time and budget
• Deliver Product Requirement Documents (PRD)s with prioritized features and corresponding justification
• Work with internal parties and external third parties to assess partnerships and licensing opportunities
• Run daily SCRUMs, Sprint Planning and Retrospectives with the respective assigned development teams
• Coordinate and run SIT and UAT Testing throughout the product lifecycle
• Coordinate go-live pre-requisites and be responsible for the launch and support of the product

Requirements:

• Minimum of 2-years experience as an IT Business Analyst, Product Manager or Project Management roles.
• Demonstrated success defining and launching excellent products
• Analytical mindset.
• Exceptional interpersonal skills.
• Excellent written and verbal communication skills.
• Attention to detail.
• Examples and at least one sample of an effective document delivered in the past
• Experience in Draw.io or Microsoft Visio
• [Bonus] SCRUM Master / Product Owner Certifications

About the Role

We are seeking a detail-oriented and motivated Junior Data Analyst to join our team. The ideal candidate will play a crucial role in analyzing data, generating insights, and providing support for data-driven decision-making. A strong proficiency in Microsoft Excel and the ability to create and maintain macros is essential for this position.

Key Responsibilities

• Collect, clean, and organize data from various sources to support business analysis.
• Perform data analysis to identify trends, patterns, and insights.
• Develop and maintain complex Excel spreadsheets, including the creation and optimization of macros for automation.
• Generate reports and dashboards to present findings and recommendations to stakeholders.
• Collaborate with team members to understand data requirements and deliver solutions accordingly.
• Ensure data accuracy and integrity through regular audits and validation processes.
• Assist in ad hoc analysis and reporting tasks as needed.

Requirements

• Bachelor’s degree in a relevant field such as Statistics, Mathematics, Computer Science, or related disciplines.
• Proficiency in Microsoft Excel, including advanced functions, pivot tables, and macros.
• Strong analytical and problem-solving skills with attention to detail.
• Basic understanding of data visualization tools (e.g., Tableau, Power BI) is a plus.
• Excellent communication skills and ability to present data insights clearly.
• Interest to learn and engage in business support related work.
• Meticulous, good with numbers, and well-organized individual
• Be dynamic, highly motivated, self-driven in working.
• Excellent interpersonal and communication skills. Candidate must demonstrate strong communication and interpersonal skills.
• Good command of mandarin to speak with our chinese-speaking associates in China.