Our Company

Gentco Logistics is a leading international liquid chemical logistics provider with three core business units: chemical tankers (5th largest fleet globally), chemical tank containers (2nd largest fleet globally), and terminal storage tanks. Our global headquarters are in Shanghai, China, supported by a regional headquarters in Singapore and 40 operational offices across six continents. Gentco Logistics is wholly owned by the Junzheng Group (ticker 601216.SH).

The Opportunity

The Data Analyst (PowerBI)position is a part of the Global IT Department, which is directly overseen by the Group’s CIO. Our team currently comprises of over 40 IT, software, and data professionals primarily based in Shanghai and Moerdijk (the Netherlands). With our IT presence in Singapore rapidly expanding, we are excited to invite you to join our team!

Job Responsibilities:

· Respond to user requests to modify our existing PowerBI resources (~10 workspaces, ~30 semantic models, ~100 dashboards); create new PowerBI resources when necessary

· Respond to other user requests outside of PowerBI by using SQL queries to directly interact with our data warehouse

· Regularly audit data quality and security on both our PowerBI and data warehouse environments (Azure stack)

· Understand recurrent business requirements, able to help data engineers refine data mart designs based on real user expectations; make suggestions to the data team as a whole about how to service the organization better

· Promote a culture of organizational learning by facilitating knowledge sharing and implementing best practices in documentation by ensuring that business requests, and any resulting data products, are well documented.

Requirements:

· 3+ years SQL experience

· 2+ years PowerBI experience

· Bachelor's or Master's degree in any field

· Professional fluency in both written and spoken English

· Proficiency in Mandarin is an added advantage to effectively liaise with Chinese-speaking counterparts.

Desirable Qualities:

· Previous work experience related to with B2B ERP/TMS systems

· Previous work experience related to container shipping, freight forwarding, or maritime logistics

Key Deliverables

• Designing and modifying software applications
• Implement systems and provide technical support

Responsibilities

• Talking to users to find out their requirements
• Create programs essential for business and conference operations
• Deal withprograms when they need to be repaired, changed, or added to another program already in place
• Writing software and operating manuals

Responsibilities

• Provide technical support and troubleshooting for CCTV systems.
• Provide software application support to hardware systems.
• Assist customers with installation, configuration, and maintenance of CCTV equipment.
• Diagnose and resolve hardware and software issues remotely.
• Collaborate with the engineering team to escalate and resolve complex technical problems.
• Document and track customer interactions and solutions in the support ticket system.
• Educate customers on proper usage and best practices for the systems.
• Conduct routine system checks and updates to ensure optimal performance.
• Stay updated on the latest trends and technologies in the surveillance industry.

Qualifications

• Diploma or Degree in Engineering or IT field
• Experience in technical and software support or a related field, specifically with monitoring and surveillance systems.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Mandatory Skills

• Technical troubleshooting
• Software application troubleshooting
• Customer service
• Time management
• Communication
• Remote diagnostics

Plus to Have

• CCTV systems
• Monitoring and surveillance systems
• Networking

Working Arrangement

• Working Hours : On-site period – shifts of either 00:00 to 12:00 or 12:00 to 23:59.
• Working Days : 4 Days On, 4 Days Off Rotation (weekly).

Team Orientation

• Teams size of at least 5 members.
• Senior team member will provide training and guidance to junior team member.

• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Shift work is required for this position on 24x7 on rotational basis, including weekends and public holiday.
• 12 hours rotating shift as per duty roster (including 1 hour lunch break) including Saturday, Sunday and PH.
• 2 days work, 2 days off

-7 Temasek Boulevard,038987

-Full Time

-Entry level

-3 years experiences

Roles & Responsibilities

Job Description:

The specific responsibilities for this position:

• Process invoice, packing list, L/C negotiation and submission to bank
• Handling of LC negotiation and other modes of payment
• Follow up on Letter of Credit and payments according to contracts.
• Liaise with warehouse for packing / shipping instructions
• Process customers' orders to support the day to day logistics operations.
• Liaise with freight forwarders / Shipping Lines on Shipment Bookings
• Assist in liaising with customers and freight forwarders on delivery and schedules.
• Work closely with Operations personnel to resolve order or shipment related issues.
• Any other duties as required

Required Skills and Experience:

Additional Information:

• Career Level: Entry Level
• Qualification: Diploma, Advanced/Higher/Graduate Diploma
• Job Type: Full-Time, flexible work hours
• Job Specializations: Export & Import docs,Logistics, Letter of credit
• Language：Fluent written and oral Mandarin

• Experience in Incident and Problem management.
• Min 4 years of hands-on experience on troubleshooting the applications
• Have experience of at least 2 years on Cobol, CICS application support
• At least 2 years of working experience in production support in banking applications running on Windows and Unix environments is preferred
• Mmonitoring production system, health check and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning and should be able to identify and fix the bugs.
• Preferably have experience in VPC
• Support infra upgrades and address SW/HW vulnerabilities\
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Should be open to learn and adapt to new technologies.
• Willing to work in shifts to provide rotational 24/7 shift application support duties

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.

This role offers an excellent opportunity for a highly organised, reliable and effective individual to take on the role of business support coordinator in our firm and to work with a team of professionals. You are expected to be proactive, forward-thinking and organized while assisting partners and teams with their work activities. You will be involved in many operational matters which will require you to maintain confidentiality and be good at multi-tasking.

Responsibilities

• ­­Provide administrative support to Business Units and relevant stakeholders.
• Organising internal and external meetings, appointments, events, and/or taking minutes of meetings, etc, within the portfolio of the Business Units. To be responsible for all necessary coordination, communication and exercise discretion of the time needed for such arrangements.
• Prepare monthly reports and consolidation of data for the relevant Business Units.
• Assist in the preparation/collation of email circulars, PowerPoint presentations, etc as and when needed.
• Management of projects which includes liaising and follow up with stakeholders on behalf of the partner he/she reports to.
• Organisation and coordinate projects, meetings and related trainings.
• To monitor and track training hours.
• Coordinating with vendors to assist stakeholders in travel arrangements.

Requirements

• Diploma/degree holder in any field
• Minimum 2-3 years of experience in business support role
• Microsoft Office and good knowledge of PowerPoint presentations or related presentation tools will be highly advantageous.
• Experience in handling travel arrangement will be an added advantage.
• Great team player who works well with all levels of colleagues.
• Excellent oral and written communication skills, with tact and diplomacy.
• Discretion and trustworthiness to handle confidential information.
• Flexible, adaptable, and highly independent.
• Meticulous with good organisational skills and the ability to multitask.
• High level of initiative and proactivity.
• Cheerful and friendly disposition.

What you'll do:

As an IT Support Specialist (Contract), your primary role will involve offering comprehensive IT support to both local and remote users. You'll be tasked with resolving hardware and software complications efficiently, ensuring minimal disruption to operations. Your responsibilities will also include performing routine preventive maintenance activities, installing and upgrading various IT equipment and software, as well as cooperating with different stakeholders during system implementation and maintenance. Additionally, you'll play a crucial role in maintaining IT assets and participating in technology refresh projects. Ensuring the implementation of IT security systems that align with corporate policies will also fall under your purview.

• Offer IT support to local and remote users to resolve hardware and software complications
• Perform and manage routine preventive maintenance and operational tasks promptly and effectively
• Install, configure, maintain and upgrade end-user computing devices, servers, network apparatus, virtual environments, operating systems and application software
• Cooperate with various stakeholders during the implementation and maintenance of a system
• Maintain IT assets, participate in technology refresh projects
• Ensure the Implementation of IT security systems aligned with corporate IT policies and guidelines

What you bring:

The ideal candidate for this IT Support Specialist (Contract)position brings along a minimum of two years' experience in IT desktop support and end-user support. A diploma or degree in information technology or a related field is required. You should have technical experience in IT system support and maintenance. Experience with supporting Windows and MacOS operating systems is essential, as is proficiency in setting up and supporting various mobile devices. While ITIL v3 Foundation Certification would be advantageous, it's not a strict requirement. Proficiency in computer hardware, Windows 7/10, networks, Active Directory, Microsoft 365, and Dell/Cisco switches/routers is also expected.

• Minimum of two years of experience in IT desktop support and end-user support
• Diploma or degree in information technology, computer science or an IT-related field
• Technical experience in IT system support and maintenance
• Experience with supporting Windows and MacOS operating system
• Proficiency in setting up and supporting mobile devices such as Apple, iPhone/iPad, Blackberry, Android and Windows phones
• ITIL v3 Foundation Certification is advantageous but not mandatory
• Proficient in computer hardware, Windows 7/10, networks, Active Directory, Microsoft 365, Dell/Cisco switches/routers

What sets this company apart:

This company is committed to fostering an inclusive work environment that promotes growth for all employees. The company values diversity and believes that it contributes to a vibrant and dynamic workplace. This commitment to inclusivity and growth makes it an excellent place to work and grow your career.

What's next:

If you're driven, determined and ready for the next step in your career, don't miss this opportunity!

Apply today by clicking on the link! We look forward to hearing from you.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

about the company
our client is a renowned manufacturer specialising in commercial vehicles, engines and transportation solutions. We're looking for a Sales Support Executive to oversee end-to-end process from order management to shipping and logistics arrangement.

about the job

• process purchase orders and forecasting to suppliers
• coordinate and manage shipping documentations
• liaise with suppliers/customers/vendors to ensure on-time delivery

skills and experience required

• min. 1 year of relevant experience
• Diploma qualification in Supply Chain or Logistics specialisation.

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

The Oil Price Information Service (OPIS) is seeking an analyst to provide price assessments for the Asia fuels market and report news related to the solar industry. This position will be based at our headquarters in Singapore, and report to the Asia editorial director.

The successful candidate will be developing and expanding on existing coverage.

Responsibilities include:

• Serving as an analyst capable of providing weekly price assessments and market intelligence for the solar supply chain.
• This job will require the reporter to gather spot market deals from market participants through email, instant messaging and over the phone to verify the legitimacy of the transactions.
• Build relationships and maintain regular conversations with members of the solar industry.
• Maintain and expand internal solar database
• Participate and contribute to global solar team meetings
• Writing breaking news and feature stories
• Represent OPIS at industry events. (Travel is expected)

Requirements:

• Undergraduate degree, ideally with at least 2 to 3 years of working experience
• Must have superior copy-editing skills and an ability to meet deadlines.
• Applicant should be an analytical and motivated self-starter
• Possess a demonstrated ability to interact successfully with customers and collaborate with colleagues across different business units.
• Be able to work under tight deadlines and be detail-oriented.
• Proficiency in an Asian language will be considered a significant advantage

APAC Benefits:

• Comprehensive Insurance & Retirement plans
• Paid Time Off and Leaves
• Education Benefits
• Family Care Benefits
• Career Growth Programs
• Access to Dow Jones Products
• Employee Referral Program
• Employee Well-being Support & Fitness Programs

Company Overview:

Valina Services is a Quality Assurance (QA) and Commissioning, Qualification, and Validation (CQV) solutions provider for the Life Science industry. We offer personalised and focused solutions for customers across the healthcare, pharmaceutical, and manufacturing domain.

About the Role:

We are looking for a highly motivated and experienced Application Support Engineer to join the Valina Services team. The ideal candidate will have a strong technical background to provide technical helpdesk support and design automation test scripts for SaaS applications.

Job Responsibilities:

- Provide technical helpdesk support for SaaS applications to address service concerns and resolve technical problems.

- Troubleshoot technical issues and work with support team and SMEs, when necessary, to ensure minimal disruption to user operations.

- Develop, execute and maintain automated test scripts using web automation tools.

- Collaborate with cross-functional teams to understand requirements and design test strategies

- Provide guidance and support to the team on automation experience and knowledge.

- Analyze test results, identify performance bottlenecks and recommend improvements.

- Stay updated with the latest trends and best practices in test automation and continuously improve the testing process.

- Willing to do manual testing on an as-needed basis.

Job Requirements:

- Well-versed in programming languages (eg, PHP, HTML 5, JavaScript, MySQL, XML)

- Understanding of software testing lifecycle (STLC) and testing methodologies.

- Familiarity with cloud-based testing environments (eg, AWS, Azure).

- Experience in web automation tools (eg, Selenium, Appium).

- Having knowledge of automation testing software like Cerberus, Cypress, Playwright, etc. will be advantageous.

- Experience in the Life Science industry will be a plus.

- Able to think out of the box and adapt to changing priorities.

- Excellent collaboration, problem-solving abilities, and adaptability in a dynamic environment.

What We Offer:

- Competitive basic salary and commission package

- Collaborative and team-oriented culture that embraces diversity

- Comprehensive medical and dental benefits

- Flexible hybrid work policy

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Business Support Executive at Knight Frank, you’ll be at the heart of our operations, working closely with the Managing Director to keep things running smoothly. From managing schedules and creating impactful presentations to coordinating key business activities, this role offers you the opportunity to showcase your organizational skills and be a pivotal part of our success.

What you will be doing:

• Provide comprehensive administrative assistance to the Managing Director, including managing appointments, organizing meetings, preparing expense claims, and generating reports.
• Create fee proposals, PowerPoint presentations, and materials for tender interviews.
• Prepare detailed reports and presentation materials for board meetings, while recording accurate meeting minutes for timely distribution.
• Coordinate, prepare, and review review documents for accuracy and compliance, and efficiently manage Managing Agent agreements and other administrative tasks.
• Handle incoming correspondence, including emails and calls, responding or redirecting inquiries as necessary.
• Assist with various tasks as assigned by the Managing Director to ensure the seamless execution of day-to-day operations.

We’re looking for someone who’s:

• Able to manage multiple priorities efficiently and with attention to detail.
• Has excellent verbal and written communication skills to interact effectively with stakeholders.
• Proficient in Microsoft Office, especially PowerPoint, Word, and Excel, with the ability to learn new tools quickly.
• Demonstrates initiative in problem-solving and takes ownership of assigned responsibilities.
• Meticulous in reviewing documents and ensuring accuracy in all deliverables.
• Thrives in a dynamic environment and can seamlessly manage ad-hoc duties.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Key Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.
• Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
• Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
• Collect process and qualification data to create product Best Known Methods (BKMs)
• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Requirements:

• Master's or Bachelor’s degree in engineering or higher qualifications
• 4 - 7 years of semiconductor equipment experiences
• Prior experience with PVD or CVD or Wet Cleans chamber highly desirable
• Experience with Metrology tools a plus
• Ability to commit to some travelling requirements

about the company
our client is a renowned manufacturer specialising in commercial vehicles, engines and transportation solutions. We're looking for a Sales Coordinator to manage day-to-day orders and customer's queries.

about the job

• processing of all sales orders
• communicate and support all customer's queries
• review monthly sales figures and align the details

skills and experience required

• familiar with SAP and Incoterms
• min. 2 years of sales support experiences within logistics/supply chain functions

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

• Recommending and implementing solutions to mitigate repeat product issues
• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs
• Identifying and implementing automation opportunities to ensure success
• Experience in Unix commands,SQL queries

JOB PURPOSE

• To provide administrative support for marine underwriting in the Korea Market. Support for Non-marine administration may also be required as needed.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to, the following:

• Monthly Closing: Coordinate between underwriters and the processing administration team to ensure policy documents' accurate and timely production.
• Adverse Checking: Review and verify data provided in the slip or email from brokers before data entry.
• Data Entry: Input data from signed contracts into Excel spreadsheets, consolidate the information, and provide it to the processing administration team for further processing.
• Data Maintenance: Maintain and update records, schedules, and statistical data to ensure accuracy and accessibility when needed.
• Translation: Provide basic translation support for underwriting information written in Korean for administrative purposes.
• Liaising with Intermediaries: Coordinate with intermediaries regarding invoice issuance and renewal updates.

QUALIFICATION

• Basic Degree/Diploma in Business, Business Administration, Data, or Statistics related fields.

EXPERIENCE

• Proven experience in administrative tasks with a solid service-oriented mindset.
• 1-2 years of experience in office administration or related roles.
• Strong time management skills and the ability to prioritize tasks effectively.
• Meticulous attention to detail, particularly with numerical data.
• A diligent and persistent approach to completing tasks thoroughly and efficiently.

SKILLS

• Candidate should be comfortable and confident in Korean Language (Written and Spoken)

Job Descriptions:

The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:

• Grant access rights for user accounts via requests raised in a ticketing system
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
• Prepare production deployment for bug fixes and system enhancements.
• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
• Conduct housekeeping of system logs and project documents when necessary.
• Transcode files (e.g. media, document, etc.) for applications and servers.
• Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
• Perform other operational and administrative tasks as assigned by manager.

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
• The Candidate shall have a good command of English and effective communications skills

Interested candidates may apply to [email protected] with your detail CVs

• Support large scale IT infra environment
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment

about the company
our client specialises in the distribution and manufacturing of high-performance alloys and precision-machined components. We are looking for a Sales Support Executive to manage sales orders and inventory.

about the job

• support customers with any enquiries or quotations, and process sales orders.
• collaborate with other departments to ensure goods delivered as per schedule
• inventory management

skills and experience required

• min. 2 years in relevant experiences
• willing to work in the west of Singapore (transport provided)

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Duties

· Supporting Sales Team with ongoing existing customer compliance list requirements such as KYC, Supplier Due Diligence Compliance list, Supplier sustainability compliance, Supplier onboarding documents and Supplier Finance statements.

· Supporting Sales Team for RFP & RFI responses, working with internal stakeholders for technical and compliance matters.

· Follow up with customers’ request to support the AE on One time charge, Custom part Labour installation and material requests.

· Follow up with customers’ request to support the AE including budgetary quotation (especially basic services like interconnections).

· Supporting Sales Team on coordination and following up on termination and renewal request.

· Supporting Sales Team with SFDC usage leading to the generation of Sales Order Forms.

Skills

· Salesforce, Excel and Power Point knowledge and experience is required.

· 3+ years of experience in Sales Admin / Quote Support, preferably in IT/Telco/Data Centre industries.

- Experience in Siebel & Salesforce will be required

· Post-secondary or equivalent qualification, preferably in IT/Technology related field.

· Able to communicate fluently in spoken and written English and be customer focused.

· Able to handle urgencies and be adaptive in a fast-paced environment.

POSITION OVERVIEW : Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience

Experience: 1 - 3 years Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems. Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

Job Description

• 1st level helpdesk to respond to calls.
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact.
• Perform outbound calls to users who leave callback.
• Handle emails as assigned by team leader.
• Handle responses via the Chatbot.
• Agent would need to be able to take stress of answering calls from members of public problems and queries.

Important

• Need to work in shifts, on weekends and PHs
• Shift/Work schedule – 44 hours per week. 5.5 days
• No shift allowance, but we have PH allowance which is $100 for every PH that candidate is scheduled to work.
• Candidate is expected to work on rotating shift. We have a few shift timing (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm)

EA Number: 11C4879

Responsibilities:

• Perform general Account Function
  Perform general HR Function
• Providing secretarial and admin support to lawyers and executives, as required or according to work arrangement.
• Attending to general file administration, including file opening, sorting and closing processes.
• Conducting searches on publicly available databases.
• Populating checklists upon receipt of relevant details and client documents.
• Organising and maintaining physical corporate secretarial files storage system according to established protocol.
• Accounting support and follow up on accounts receivables.
• Assisting law firm in overall admin requirements, including general admin duties.

Requirements:

• Experience in accounts and admin function.

Primestaff Management Services Pte Ltd

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411