Yue Hwa Chinese Products is a dynamic and innovative company dedicated to providing top-notch IT solutions. We are looking for a motivated and enthusiastic Junior Desktop Support professional to join our team.

As a Desktop Support specialist, you will play a crucial role in ensuring the smooth operation of our IT infrastructure. Your primary responsibilities will include:

• Providing desktop support for end users utilizing Microsoft software.
• Conducting preliminary troubleshooting of infrastructure issues such as Wi-Fi, network, printer, and server problems.
• Deploying images for desktops and point of sales systems.
• Assisting with software installations, updates, and patches.
• Managing user accounts and permissions.
• Providing support for mobile devices and remote access solutions.
• Assisting with hardware setup & maintenance, including desktops, laptops & peripherals.
• Ensuring data backup and recovery processes are followed.

Key Responsibilities:

• Respond to and resolve technical issues reported by end users.
• Assist with the setup, configuration, and maintenance of desktop systems.
• Troubleshoot & resolve connectivity issues related to Wi-Fi and network.
• Provide support for printer and server-related problems.
• Deploy & manage desktop images for new and existing systems.
• Document & track issues using our ticketing system.
• Collaborate with other IT team members to ensure seamless support.
• Understand & troubleshoot basic networking protocols such as TCP/IP, DHCP, and DNS.
• Assist in maintaining network security and performance.
• Install, update, and troubleshoot software applications.
• Manage user accounts, permissions, and access rights.
• Provide support for mobile devices, including smartphones and tablets.
• Assist with remote access solutions and VPN configurations.
• Set up & maintain hardware, including desktops, laptops, monitors & other peripherals.
• Ensure data backup and recovery processes are in place and followed.
• Provide training and support to end users on IT-related topics.

Qualifications:

• Basic understanding of Microsoft software and operating systems.
• Familiarity with troubleshooting network, Wi-Fi, printer, and server issues.
• Basic knowledge of networking protocols including TCP/IP, DHCP, and DNS.
• Experience with deploying desktop images is a plus.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• A degree in IT or a related field is preferred but not required.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• The chance to work with cutting-edge technology.

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

We are looking for a reliable and proactive Application Support Engineer for one of our established clients. Reporting to the Senior Manager (PMO), he/she will be responsible for supporting, troubleshooting, and fixing application errors that arise across the business. The ideal candidate should possess a minimum of 3 years’ relevant experience in system support, problem-solving, troubleshooting, and application development, along with excellent communication skills.

Responsibilities:

· Provide all levels of application support, handling change requests and project coordination.

· Analyze and troubleshoot application errors raised by business users.

· Establish the root causes of application errors and propose solution to Support Lead.

· Perform system bug fixing and testing under the supervision of System Analyst.

· Follow up on unresolved cases with end users/next level and ensure timely resolution.

· Report significant and recurring issues to support lead for future solution.

· Collect feedback to determine patterns and issues that can be resolved by building a knowledgebase.

· Provide FAQs to end user to ease in troubleshooting.

· Able to stay back for critical issue support and during project implementation.

· Reports and documentation.

· Complete all other application support related duties as assigned.

Key performance Indicators:

· Customer satisfaction.

· Good internal working relationships.

· Timely response and Resolution.

Requirements:

· Diploma or higher in Information Management / Technology.

· Minimum 3 years’ relevant experience in application system support, problem solving, troubleshooting and application development.

· Exceptional ability to identify application errors and root cause.

· Ability to develop and fix bugs in .Net, C#, Vue.js programming language.

· Possesses strong communication skills in both verbal and written forms, a positive working attitude, and is a fast learner.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

This Role is responsible for helping to drive the planning, execution oversight, operational excellence, internal/external thought leadership and subject matter expertise on CME’s portfolio of external value-added data products and services.

In the role, the analyst will successfully support the strategic development of new data products and services – leveraging CME Group’s own proprietary data, data from third-party partnerships, and alternative data sets – designed to expand CME Group’s Data Services business and capitalize on recognized growth opportunities.

The analyst will further assist in the management of CME Group’s DataMine distribution platform and will further focus on providing a unique and streamlined user experience. This role will work across CME supporting teams and external partners and requires a passion for business strategy and problem solving and a strong familiarity with market data in the context of financial markets.

The analyst will also help drive growth of the CME Group's data Services business by taking ownership of ongoing usage analysis, intelligence gathering and preparing key research on client trends and opportunities, as well as providing pre-sales support for onboarding and licensing customers.

Principal Accountabilities:
• Develop and generate reports and analyses based on vendor and subscriber information. This includes conducting simple to moderately complex financial and usage analysis.
• Execute ad-hoc projects to identify industry trends, customer impact of potential commercial changes and be able to deliver this and similar research in clear and business-focused formats.
• Grow and maintain knowledge levels of real time and derived data policies and fees.
• Provide pre-sales assistance for the licensing of Derived Data prospects through high level qualification techniques and articulating onboarding process to clients.
• Substantiates and reconciles reports with clear documentation. Resolves discrepancies independently and demonstrates a keen eye for numerical detail.
• Work with and develop relationships with other business units globally to effectively analyze key client behaviors.

Skills & Software Requirements:
Advanced Knowledge of Microsoft Office with emphasis on high degree of proficiency in Excel including the use of financial formulas, data analysis and pivot table features is a must. Knowledge of Microsoft Access, SQL and Visual Basic programming is highly desired. Proficiency in Salesforce and PeopleSoft or other financial database helpful.

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

Role Description:

As a Skincare Analyst at BeFound, you'll be a key player in our skincare education mission, emphasizing ingredient suitability and knowledge. If you find fulfilment in educating others about skincare and beauty practices, this role is for you. You'll take pride in the positive impact you make when clients witness noticeable skin improvements through your guidance.

Building lasting client relationships and transforming them into passionate program advocates who share our values and mission will be an integral part of your role. Moreover, you'll relish the continuous learning experience, gaining insights into how skin evolves with different ingredients over time.

Join BeFound and be a part of a team dedicated to making a meaningful impact on skincare education and client satisfaction!

Responsibilities:

• Be part of BeFound's mission in skincare education that focuses on ingredient suitability and knowledge
• Walk our clients on their skincare journey programs and advise products with ingredients suitable for their skin
• Market knowledge on trends, products and services in the skincare & beauty industry
• Build knowledge and data of skincare ingredients
• Plan out each client's skincare and makeup journey
• Build good client relationships and long term engagement with our clients
• Assist clients in understand their skin better with skincare ingredients through 1-1 consultations
• Create skincare database in BeFound's skincare library
• Handle customer objections and convert opportunities to sales

Requirement:

• Diploma/Degree in Pharmacy or Cosmetic Science is highly preferred
• Passionate about skincare and is inquisitive about skincare ingredients
• Experience in a customer relations role is a bonus
• Experience in the skincare & beauty industry is a bonus
• A problem solver, quick witted and a team player
• Available to work on rotating weeks (Mondays to Saturdays, Tuesdays to Saturdays)

Responsibilities

• Conduct detailed data analysis and verification using MATLAB, ensuring precision and reliability in outputs.
• Assist in drafting academic papers and research documentation with high standards of accuracy and clarity.
• Demonstrate strong problem-solving skills by troubleshooting complex technical issues effectively.
• Interpret and apply mathematical equations related to advanced theoretical concepts, including those involving universal phenomena.
• Proactively engage in acquiring new knowledge, mastering unfamiliar theories, and applying new paradigms to research projects.
• Collaborate within a multidisciplinary team, contributing insights and ideas for innovative solutions.
• Ensure data confidentiality and maintain rigorous standards of privacy in handling sensitive research materials.
• Adapt to dynamic schedules and work requirements, meeting deadlines with meticulous attention to detail.

Requirements:

• Bachelor’s or Master’s degree in Mathematics or Physics from renowned institutions, with graduates from top-tier universities preferred.
• Proficiency in MATLAB, with strong statistical analysis and data interpretation capabilities.
• Prior research or academic experience is beneficial but not mandatory.
• Excellent communication skills, with the ability to articulate complex concepts clearly and effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXYV799

We are seeking an experienced Senior Business Analyst with a strong background in banking and expertise in TEMENOS T24/TRANSACT core banking systems. This role involves leading cross-regional initiatives, collaborating with diverse stakeholders, and driving the successful implementation of core banking solutions across Europe and Asia. If you thrive in complex environments and have a proven track record in delivering innovative banking solutions, we would love to hear from you.

Roles and Responsibilities

• Lead business analysis for TEMENOS T24/TRANSACT core banking implementation.
• Identify and propose solutions for functional and process gaps between European and Asian sites.
• Collaborate with stakeholders to analyze, define, and document new requirements.
• Design functional solutions and manage implementation roadmaps.
• Define test cases, oversee UAT, and ensure proper system integration.
• Ensure solutions align with group standards and global site requirements.
• Facilitate user workshops, requirements gathering, and documentation of business processes.
• Manage project governance, risk identification, and status reporting.
• Drive migration strategies and change management.
• Coordinate with IT and operational teams to deliver high-quality solutions.

Candidate Requirements

• 10+ years of experience in Banking as a Business Analyst or Project Manager.
• Strong expertise in TEMENOS T24/TRANSACT for Wealth Management.
• Deep understanding of core banking domains:
  • Customer & Portfolio Data, Accounts, Payments, Deposits, and Loans
  • General Accounting, Reporting, Credit, Taxation, and Securities Processing
• Proficient in UAT, functional/system integration testing, and SQL queries.
• Excellent communication and documentation skills in English.
• Familiar with Agile Scrum, JIRA, and project management tools.
• Strong analytical, problem-solving, and stakeholder management abilities.

Maltem Singapore is currently seeking a Data Analyst for our Wealth Management Client.

Summary:

• In this role, you will be supporting the implementation of an Enterprise Data Catalogue to facilitate the discovery and management of data assets utilizing an inventory of consistent and complete enterprise metadata.

Mandatory Requirements:

• Possess a degree in Computer Science/Information Technology or related fields.
• Ability to perform Metadata activities (e.g. collection, quality control, etc) throughout the metadata lifecycle.
• Ability to thoroughly review metadata, comprehend its implications, and recommend accurate metadata based on stakeholder-provided information and governance guidance.
• Experience in onboarding stakeholders in financial institutions into the data governance and compliance roadmaps of the organization.
• Strong problem-solving skills with the ability to identify, analyze, and resolve metadata challenges.

Good-To-Have:

• Advanced proficiency in Excel:
• Pivot Tables
• Advanced Formulas
• Matching
• Filtering and Sorting, etc.
• Hands-on experience in data governance tools such as:
• Precisely
• Collibra
• Informatica
• Experience in the financial services industry as part of a Metadata team within a Data Governance organization.
• Knowledge of Financial, Investment Processes, terminologies and organizational structures (e.g. Public and Private Markets, Risk and Operations, etc.).
• Familiarity with various types of Financial Data (e.g. Risk, Transaction Data, Portfolio Data, Market Data).

Join us as a Singapore apprentice and embark on a journey with our one-year apprenticeship programme in the dynamic banking and financial industry. The Apprenticeship Track is under the Polytechnic Talent for Finance Scheme which aims to provide polytechnic graduates an alternative pathway to take on university graduate-equivalent roles through rotations, training and mentorship. If you’re a motivated individual with a passion for finance and a drive to learn, this programme is the gateway to an exciting career in banking.

What you will experience:

• Rotations: Gain hands-on experience and develop expertise in Human Resources
• Real-World Learning: Work on projects, collaborate with seasoned professionals, and make a meaningful impact from day one.
• Mentorship & Training: Benefit from dedicated mentorship by industry leaders and participate in training sessions to build technical and soft skills
• Networking Opportunities: Connect with peers, professionals, and leaders across the organization to expand your professional network.

Programme period: June 2025 – May 2026

What we are looking for:

• Diploma students with anticipated graduation date in May 2025 or Diploma graduates with no more than 2 years work experience at start of programme
• Detail oriented with the ability to multi-task
• Able to prioritise work assignments
• Able to communicate effectively with internal staff and counterparts
• Good time management and strong follow-through skills
• Has and will continue to have the right to work in Singapore

Ready to apply?

Visit search.jobs.barclays to learn more about our opportunities and apply.

Purpose of the role

To partner with business to deliver HR projects and programmes in alignment with the delivery service catalogue.

Accountabilities

• Collaboration across the function to deliver HR cyclical and non-cyclical activities such as: organisational design, talent reviews, D&I strategy, annual promotion processes, pay round implementation, succession planning, and other HR practices.
• Project manage defined cyclical and non-cyclical activity ensuring use of project artefacts and collateral.
• Monitoring and evaluation of project progress, including risks and mitigations and closing of project as appropriate.
• Manage project implementation reviews and ensuring improvements are identified and implemented in line with customer feedback.
• Manage key stakeholder relationships with both HR Business Partners and business leadership using business insights and knowledge to support delivery of key projects.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Singapore apprentice and embark on a journey with our one-year apprenticeship programme in the dynamic banking and financial industry. The Apprenticeship Track is under the Polytechnic Talent for Finance Scheme which aims to provide polytechnic graduates an alternative pathway to take on university graduate-equivalent roles through rotations, training and mentorship. If you’re a motivated individual with a passion for finance and a drive to learn, this programme is the gateway to an exciting career in banking.

What you will experience:

• Rotations: Gain hands-on experience and develop expertise in Private Banking
• Real-World Learning: Work on projects, collaborate with seasoned professionals, and make a meaningful impact from day one.
• Mentorship & Training: Benefit from dedicated mentorship by industry leaders and participate in training sessions to build technical and soft skills
• Networking Opportunities: Connect with peers, professionals, and leaders across the organization to expand your professional network.

Programme period: June 2025 – May 2026

What we are looking for:

• Diploma students with anticipated graduation date in May 2025 or Diploma graduates with no more than 2 years work experience at start of programme
• Detail oriented with the ability to multi-task
• Able to prioritise work assignments
• Able to communicate effectively with internal staff and counterparts
• Good time management and strong follow-through skills
• Has and will continue to have the right to work in Singapore

Ready to apply?

Visit search.jobs.barclays to learn more about our opportunities and apply.

Purpose of the role

To support PBWM with day-to-day processing, reviewing, reporting, and issue resolution.

Accountabilities

• Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services.
• Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations.
• Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes.
• Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes.
• Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services.
• Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Commodities Market Risk Analyst

Our client is a global leader within the commodities space looking for a Market Risk Analyst.

Main Responsibilities

• Perform daily validation and reporting of trading profit and loss to traders and management, including detailed analysis of key P&L drivers and reconciliation with trader estimates and market fundamentals.
• Conduct daily reconciliation of exposure with traders, ensuring accuracy and alignment in reported figures.
• Collaborate closely with the operations team to understand the logistical impacts on risk exposure, profit and loss, and costs, maintaining effective communication and coordination.

Requirements

• Bachelors degree in Mathematics, Economics, Finance, Business preferred
• 5 years of Market risk experience either in banking or in the commodities industry

Please do email your CV to [email protected], regretfully only shortlisted candidates will be contacted.

EA License no. 18S9419 | EA Personnel no. R2197703

You must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals.

Key Job Accountabilities (Actual daily deliverables):

·To support and maintain business web applications.

·To discuss with business users to understand business requirements for systems enhancements.

·To provide enhancement to the systems based on time to time business needs.

Responsibilities:

·To maintain and enhance operation web applications.

·To write technical procedures and documentation for the applications including operations, user guide, etc.

·To Investigate and resolve application functionality with vendor, if enhancement is needed.

·To assist in troubleshooting software application issues.

Required Experience and Qualifications (Required knowledge, skills and experience---however acquired):

·Degree / Diploma in Computer Science or Computer Engineering with at least 2-5 years’ of relevant experience

·Experiences in Platforms like VB6, ASP.Net, VB.Net, VB.net and Oracle and C#.net with J2EE & JavaScript are required.

·Hands on experience in Oracle & SQL Server databases SQL queries and stored procedures.

·Knowledge in Microsoft Access VBA will be added advantage.

·Knowledge in SQL Server Reporting Service will be added advantage.

·Been through at least 2 cycles of full SDLC Implementation.

·Understanding of the semiconductor industry business will be added advantage.

·Independent, strong analytical skills and ability to work under pressure with tight deadlines.

Working hour: 8am to 5.30pm, 5days

Job Descriptions:

The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:

• Grant access rights for user accounts via requests raised in a ticketing system
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
• Prepare production deployment for bug fixes and system enhancements.
• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
• Conduct housekeeping of system logs and project documents when necessary.
• Transcode files (e.g. media, document, etc.) for applications and servers.
• Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
• Perform other operational and administrative tasks as assigned by manager.

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
• The Candidate shall have a good command of English and effective communications skills

Interested candidates may apply to [email protected] with your detail CVs

• Support large scale IT infra environment
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment

about the company
our client specialises in the distribution and manufacturing of high-performance alloys and precision-machined components. We are looking for a Sales Support Executive to manage sales orders and inventory.

about the job

• support customers with any enquiries or quotations, and process sales orders.
• collaborate with other departments to ensure goods delivered as per schedule
• inventory management

skills and experience required

• min. 2 years in relevant experiences
• willing to work in the west of Singapore (transport provided)

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

POSITION OVERVIEW : Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience

Experience: 1 - 3 years Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems. Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

Mercuria is a major player in the Physical and Financial Global Commodity markets, with major trading centres in London, Geneva, Houston, Singapore, Shanghai and Beijing. We actively trade in all the major commodity asset classes, from Crude and Refined oil products, to power & gas, coal and emissions, through to freight, metals, and agricultural products.

We operate a global diversified technology team across key hubs such as Geneva, London, Houston and Singapore, while operating in close partnership with some strategic co-development centres in Bucharest, Bangalore and Hyderabad. All running an Agile delivery model in unison with our business partners to deliver multi-asset-class commodity systems, with a focus on automation, user experience, innovation and control.

The role

This is a great opportunity to join one of the largest integrated energy and commodity trading companies in the world.

We are looking for a hands-on senior technologist with exposure in the Commodities industry who is passionate about technology and has experience supporting enterprise-wide systems.

The successful candidate is adept at partnering with end-users to log issues, analyse issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit.

This role will report into the Head of Application Support – ENDUR working on different business systems critical for the trading life cycle.

Key responsibilities

• Supporting of Commodity Trading and live position applications during trading hours.
• Support of CTRM and connected upstream/downstream applications for Intraday and End of day activities.
• Take appropriate actions to ensure that time-critical batch steps run successfully. This may involve root cause analysis of issues and taking appropriate corrective actions (fixing curves, excluding deals/portfolios etc.).
• Monitor applications availability and report issues pro-actively.
• Communicate with clients/vendors as required: inform/follow-up for incident progress, notify them of impending changes or agreed outages
• Good organizational skills in managing issues, projects and communicating to the stake holders.
• Fast turnaround of client requests.
• Log and prioritize tickets in the ticketing system.
• Work with the Service Desk to ensure requests are routed to appropriate resource in order to be resolved quickly and efficiently
• Escalate service requests that require 3rd level support
• Improve client service, perception, and satisfaction.

Technical expertise

• 10 years of work experience in IT industry, 7 years of experience in Endur.
• Minimum 3 years of working experience in energy trading domain.
• Must have experience of working on trading floor and supporting traders during peak hours.
• Good knowledge of OpenLink Endur
• Working knowledge of Endur OpenJVS programming.
• Good experience with CTRM Application support including upstream/downstream systems. (E.g. Understands business workflow, trade life cycle and operations)
• Must have business knowledge of Gas and/or Power trade life cycle.
• Working knowledge of Gas and/or Power markets in APAC/EMEA.
• Programming skills using JAVA or .Net or any programming language.
• Diagnosis skills of technical issues related to programs in Java, .Net or any other programming language.
• Understanding of databases and analysing SQL scripts.
• Should be able to support team members in different geographical regions.
• Motivated and willing to learn and work on different systems 3rd party and in-house developed

Non-technical Skills

• Fluent in English
• Excellent communication skills to interact with various stakeholders both internal and external.
• Ability to work under intense pressure and manage/prioritize multiple requests/projects independently.
• Analytical and critical thinking with ability to problem solve complex issues
• Self-motivated, able to multitask and ability to work under pressure
• Ability to work with geographically distributed team.
• Adapt to changes quickly and communicate effectively.
• Flexible to work shift patterns on Rota.

We are a leading global trading company, head quartered in Singapore with International market presence in over 70 countries. We are seeking to recruit experienced

IT ANALYST

with a sound knowledge in Oracle ERP & database administration.

Oracle ERP Administration

· Developing oracle database object like procedure, function, packages and etc. using Oracle 10g, PL/SQL, Oracle Forms & Reports.

· Perform database modifications and system testing during deployment to production.

· Provide support for production database systems and processes, and end-user applications.

· Involved in analysis of database, Query optimization, indexing, and Ensuring effective utilization of the indexes used in the SQL or PL/SQL code.

· Involved in Implementation of Business Rules Using PL SQL / Database.

· Experience in ERP modules – Purchase, Sales, Inventory, and Finance Modules.

· Handles all PL/SQL, Forms and Reports related technical development and deployment in Production.

· Proficient in Oracle Tools and Utilities such as SQL*Loader, Toad.

· Experience with software Development life cycle (SDLC) process performing detailed analysis, collecting requirements, documents requirements, coding and unit testing, integration and system testing

· Involved in resolving production problems for the applications and ensure all support Service Level Agreements

· Strong technical, analytical, and problem-solving skills.

IT Infrastructure Requirements:

· Maintain awareness of all IT policies, guidelines, and procedures, and comply with them.

· Knowledge in Server Maintenance, Virtual Machines (Hyper-V), Server Backups.

· Coordinate with Infrastructure Vendors and resolve Issues.

Only Singapore Citizens or PR are eligible to apply.

Job is based at our Singapore office.

Interest candidates may send their resume to: [email protected]

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Responsibilities:

• Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;
• Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;
• Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;
• Maintain Project Management Office, track documentation and monitoring of progress;
• Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;
• Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and
• Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirements:

• At least 3 years of experience as IT System/Business Analyst;
• Strong knowledge in the Software Development Life Cycle (SDLC) methodologies;
• Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements; and
• Experience in Cloud technologies like AWS, Azure etc (preferred AWS).
• Cloud Certification from one or more Cloud Service Providers (preferred AWS);
• Experience in SDLC-related projects in the past
• Knowledge of application security and best practices in application development standards and methodologies; and
• Good knowledge of testing methodologies with working experience in performing various application and systems testing.

Office Manager & IT Support

Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.

We are looking for a driven and experienced Office & IT Admin Executive to support Fintonia's administrative and IT requirements in Singapore and across our various offices. This role will suit a high performing individual who is well organised, technologically savvy and results focused. It is a part-time role that will be equivalent to 3 days a week in the office.

The Role:

The Office & IT Administrator is integral to ensuring that Fintonia Group’s office operations are efficient, professional, and aligned with our corporate standards. This role encompasses comprehensive management of physical and procedural office needs, along with overseeing key administrative projects that support our growth and operational excellence. This part-time position (3 days a week) is ideal for someone who is meticulously organized, proactive, and experienced in handling a wide range of administrative and executive support-related tasks.

Your responsibilities will include:

1. Office Management

• Maintain an orderly office environment that is conducive to efficiency and is in alignment with company standards.
• Manage all office logistics, including supply inventory control, procurement of office items, and the maintenance of office equipment and facilities.
• Oversee the setup and upkeep of office infrastructure, ensuring all spaces are functional and reflect the company’s professional image.
• Coordinate with IT support to resolve any technical issues and maintain office equipment such as printers, computers, and telecommunication systems.

2. Administrative Projects

• Initiate and manage administrative projects that improve office operations, such as office moves, layout changes, or the implementation of new systems and processes.
• Work closely with management to understand project requirements and goals, developing project plans that align with business objectives.
• Track progress, manage timelines, and ensure stakeholders are informed of developments and project outcomes.
• Evaluate the effectiveness of new processes post-implementation and make adjustments as necessary to optimize operations.

3. HR Support

• Support HR initiatives such as recruitment logistics, employee onboarding processes, and maintaining personnel records.
• Assist in coordinating HR activities and documentation, ensuring compliance with statutory regulations and company policies.

4. Information Technology Support

• Troubleshoot basic IT issues: Assist staff with the resolution of basic hardware and software issues, including setting up workstations, managing printer setups, and basic troubleshooting of office networks and connectivity problems.
• Liaise with IT vendors and support services: Serve as the primary point of contact for external IT service providers and vendors. Coordinate service calls and follow-ups to ensure effective resolution of more complex IT issues.
• Manage software updates and licenses: Oversee the installation and updating of software, ensuring all office systems are running the latest versions and maintain logs of software licenses and renewals.

5. Vendor and Stakeholder Relations

• Establish and maintain strong relationships with vendors and external partners to manage procurement and contracts effectively.
• Negotiate with service providers to secure cost-effective services and supplies.

Qualifications and Experience:

• Minimum of a diploma
• At least 7 years of professional experience in office administration or a closely related field, particularly in managing office operations and leading administrative projects.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and Google Enterprise Suite of tools and adept at learning new software tools.
• Excellent communication skills, capable of effectively managing tasks and prioritizing workload.
• Experience in supporting HR functions and familiarity with HR practices are advantageous.
• Mandarin language skills will be well regarded

Sales Admin Support

• Working Hour : 5.5 Days ( Mon -Fri 9am-6pm) , (Sat WFH 9am-1.30pm)
• Address : Ubi Rd
• Salary : $2500

Job scope :

• Attend to customer enquires relating to sales or sales operations
• Handle office administration matters such as application/renewal of work
  permits, worker insurance, etc
• Provide general office/administrative duties and assist various departments in the administrative job, such as letters preparation, copying, scanning, filing, data entry, etc
• Assist in typing of quotations, invoices and other documents
• Handle purchasing of stock/supplies required
• Manage sales enquiry log book paperwork

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job Descriptions:

• Provide comprehensive support for freight operations, with a primary focus on air freight (95%), and secondary responsibilities for trucking (4%) and ocean freight (1%).
• Collaborate with 3PL warehouses, freight providers, and relevant stakeholders to resolve shipment issues, including documentation, cargo damage,discrepancies, and other related concerns.
• Respond promptly and professionally to stakeholders' inquiries, addressing shipment queries, issues, and providing necessary assistance.
• Manage service recovery efforts, including containment of escalations, conflict resolution, and conducting investigations to identify root causes.
• Oversee the performance of the 3PL transportation team and freight providers, ensuring that agreed-upon service standards and key performance indicators (KPIs) are met consistently.
• Assist in identifying and implementing enhancement requests related to both operations and systems, aiming to improve efficiency and service quality.

Requirements:

• A minimum of 5 years of work experience in a similar role.
• Must have experience in air freight operations support, preferably within semiconductor companies or handling semiconductor shipments.
• Proven experience working with forwarders, integrators, and premium service carriers.
• Solid working knowledge of shipment Incoterms, shipment liabilities, and claims processes.
• Ability to provide support during weekends for urgent shipments, particularly during peak periods (remote support is available).
• Strong communication skills, with the ability to respond professionally via email, meetings, and phone calls.
• Comfortable attending meetings with 3PL warehouses, freight providers, and global stakeholders.
• Willingness to travel to ALPS for warehouse visits, particularly during quarter-end periods.
• Availability and commitment to work hands-on during peak quarter months, which are in March, June, September, and December.
• Independent, responsible, resourceful, and a fast learner with a strong sense of urgency.

Good to Have:

• A diploma or degree in a related field is preferred.
• Knowledge of customs permits and Free Trade Zone (FTZ) requirements.
• Familiarity with the SAP system is advantageous.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L79YV6V5

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Remus Gan | Registration No: R21102972

Job Description

Responsibilities :

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Required Skills :

• Intermediate knowledge and hands on experiences in SQL and Linux
• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Experience of Job scheduling, Kafka, and ActiveMQ..
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

EA Number: 11C4879