• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About the company

My client is a growing software company that aspires to be a pioneering force in the realm of employee medical benefits and they believe in streamlining the healthcare process for the benefits of both companies and employees.

As part of their business expansion to oversee their inbound sales channel, they are looking for a Sales Support Specialist to follow up on customer inquiries and ensure that they are directed to the proper channels.

About the role

Reporting to the Head of Sales, your responsibilities will includes

• Ensure timely and professional responses to customer inquiries across various communication channels.
• Engage in virtual meetings with potential clients and, as needed, participate in face-to-face appointments.
• Develop comprehensive proposals, quotations, and cost estimates tailored to prospective clients.
• Implement consistent follow-up strategies throughout the sales cycle to drive successful deal closures.
• Maintain and keep sales databases and tracking tools current and accurate.
• Collaborate effectively with account managers to facilitate a smooth transition for closed-won accounts.
• Keep abreast of new product launches and features, providing valuable insights to enhance sales strategies.
• Identify and propose improvements to the sales process for enhanced efficiency. Contribute data and constructive feedback to the Marketing team to optimize digital marketing initiatives.

Skills and experience required

• Min 3 years of relevant experience with hands on experience with CRM systems
• Able to work independently and collaboratively with cross functional teams in a fast paced environment
• Strong verbal and written communication skills and with a customer centric mind-sets

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977)

Global Collateral Operations & Exchange Traded Derivatives Operations (GCO & ETD Ops) are responsible for the exchange of collateral to reduce counterparty credit risk and for the support of post-execution trade clearing and product lifecycle management. Our global team consists of a diverse pool of over 500 individuals spanning 16 cities across 7 countries. We provide front-to back support for a broad range of Clients (hedge funds, market makers, trading firms, advisers and investment banks), Global Market products and businesses including:
• Futures and Options & OTC Cleared (F&O)
• Prime Brokerage (PB)
• Global Wealth & Investment Management (GWIM)
• OTC Bi-lateral Derivatives (OTC)

ETD Operations supports:
• Execution, clearing and allocation of trades and position transfers to the highest quality standards
• Futures and Options position life cycle management including Corporate Action and Credit Event processing, Open Interest reporting and Exercise, Assignment and Deliveries
• Daily Reconciliations and exception resolution, maintaining the integrity of the sub ledger for Listed and OTC Futures and Options product
• Non-Financial Regulatory Reporting to Futures Exchanges and Regulators
• Ensuring compliance with regulatory and industry mandates across 15 Legal Entities
• Production of reports and information required to comply with regulatory requirements and internal control policies
• Researching and resolving problems within the line of business
• Day-to-day analysis, research, and resolution of varied problems

The Team:
The ETD Operations Strategy & Clearing Infrastructure Solutions team drives and facilitates the change agenda for Futures and Options and OTC Cleared Operations. The team works with ETD BAU teams based in Chicago, Charlotte, Chester, London and Singapore, other Operations teams, Front Office partners and Technology to deliver Enterprise and Regulatory change programs, new business ideas and operational excellence improvements ensuring cross product and efficient solutions are delivered with no impact to risk or stability. ETD Operations have embarked on an ambitious program to refresh their end-to-end technology platforms.

Role Description:
• Work with BAU teams to identify and agree user requirements for strategic Cleared Derivatives architecture solutions
• Work with BAU teams to understand impact of Regulatory change and inform design of strategic solutions for implementation
• For funded projects track UAT status including schedules, resourcing, environments, scripts, and results reporting
• Produce high quality program reporting, including capture and maintaining projects in Bank program management tool. Present program status in existing governance routines.
• Provide ad hoc support across Change book of work

Core Skills:

• Experience of having worked on a change initiative with strategic deliverables required
• Confident communicator who can convey complex messages to a wide audience and is adept at negotiating and navigating at all levels across an organization
• Instance credibility across ETD Experience of Exchange Traded Derivatives Execution or Clearing Operations, or previously worked in a supporting BAU process
• Experience of using an Exchange Traded Derivatives clearing platform beneficial but not essential
• Experience in driving process forward independently whilst seeking steer and guidance as and when necessary
• Candidate should be intellectually curious and understand what drives processes

Additional Desired Candidate Qualities:
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

About the Role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business, or saving for things big or small.

The Quant Analyst Manager will be working as part of the Front Office Quants and Analytics team towards Sky platform build and support and will be based in Singapore. Sky is an ANZ-developed front-to-back integrated pricing and risk management system that provides a single source of real time pricing, valuation and risk management for markets related activity across ANZ. Launched in 2014, it has grown from being a rates-only platform to the preferred solution for all products at ANZ.

The role requires product and modelling knowledge and experience in one or more of the following asset classes:

a) Interest Rate Exotics

b) FX Options and Exotics

c) Commodity derivatives

d) Credit derivatives.

Cross asset product knowledge including prior experience of XVA framework (CVA, FVA, RWA, or KVA) modelling approaches, and other aspects of counterparty credit risk management would be greatly advantageous. Also, familiarity with software development lifecycle and processes (e.g., testing, code reviews, source control and issue tracking) is essential.

What will your day look like?

(a) Design, implement, test, and support the core analytics library for Markets Front Office across multiple asset classes.

(b) Develop pricing and risk models, leveraging advanced financial mathematics, statistical and probabilistic methods, as well as numerical methods such as Monte Carlo and Partial Differential Equation solvers. The primary programing language used in the core Sky library development is C++.

(c) Develop, implement, test, and deploy advanced Greeks methods such as AAD (Algorithmic Adjoint Differentiation).

(d) Close collaboration and support of FO trading, structuring as well as other enablement functions such as model validation.

Role Type: Permanent, Full-time

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

• 5+ years’ experience in a comparable quantitative modelling role, ideally in the financial industry.
• PhD level degree in a relevant quantitative discipline.
• Financial product knowledge as well as hands on experience implementing quantitative models in a Front Office setting.
• Fast and eager learner, with good analytical and communication skills.
• Excellent technical and programming skills in C++ as well a solid understanding of software design principles and software development life cycle.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ. From the moment you join us, you are part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

As a Purpose-led bank, we’ve committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing, and household affordability. We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

1. Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
2. Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
3. Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.
4. Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
5. Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
6. Acting as an escalation focal point for all improvement activities involving SNOC
7. Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
8. Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
9. Ability to work closely with various line of business technologies from junior to management level.
10. Change governance on all the monitoring changes for production implementation
11. Perform on call duty on rotation basis.

about company

I am currently working with a semiconductor manufacturing company in Singapore.

Hybrid working (1 day WFH), office at Serangoon. 2 rounds of interview.

about job

• Hands-on experience in development application using Microsoft PowerApps, Power Automate, Power BI, Microsoft Teams, M365 Services, Microsoft Azure and data

integrations.

• Full stack web development experience in C#, .NET, and .NET Core, including within the Microsoft Azure platform and understanding of modern APIs and services

• Hands-on development experience with Azure cloud using .NET, T-SQL, REST API services, Azure SQL, App Services, Azure Storage, Azure Functions, Logic Apps, GitHub,

Azure DevOps CI/CD pipelines and etc.

• Support the entire application lifecycle (requirement gathering, concept, design, test, release, and support) for power platform and azure application.

• Experience in supporting application Integrated with MS Teams.

• Support the entire application lifecycle (requirement gathering, concept, design, test, release, and support) for power platform and azure application.

skills and requirements

• Min 6 years experience with Power platform

• Proficient in SharePoint and Microsoft Teams

• Familiar with different IT project management methodologies, such as Waterfall and Agile

• Experience with Microsoft Azure development or mobile development (Xamarin / MAUI) is a plus.

• Experience in iPaaS is a plus.

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

THE ROLE

• Produce daily P&L reports and consolidate all trade book reports, ensuring its precision, consistency and integrity
• Resolve queries from traders or other departments relating to P&L impacting topics
• Raise queries to traders when proposed booking changes or business practices are unclear
• Bring awareness and understanding to the impacts of deal changes or bookings to different departments, considering how it will impact them
• Validate physical commodity and derivative deal entries ensure an accurate valuation within our ETRM
• Ownership of maintaining price curves and associated calendars
• Understand the different funding requirements for futures and forwards and how it impacts various stakeholders
• Maintain relationship with clearing brokers and clearing banks
• Monitor trading activity; highlight and report unusual activity.
• Support Market and Credit risk monitoring
• Ability to calculate the impacts of IR and FX on P&L, working with the Treasury team to ensure the impacts are expected and hedges are correct or executed when required
• Support Finance in month-end financial closing processes explaining any provision requirements for the business
• Summary reporting (e.g., weekly, monthly) on key analytics
• Synergize with other teams based in London to add value to each other’s tasks as well as gaining a greater insight for colleagues based in Singapore
• Propose and implement innovative, more accurate and more efficient processes and calculation methods
• Ownership of the Contract and confirmation management for financial trades

REQUIREMENTS

• Bachelor’s Degree in Economics/ Finance or quantitative focused
• 3 to 5 years of relevant work experience within an energy or commodity trading environment
• Good understanding and experience in data analytics and visualization tools – e.g., Power BI, Tableau, Alteryx and/or Python
• Knowledge in GARP ERP or GARP SCR will be an added advantage.
• Able to support the team based on UK calendar on rotational basis
• Confident and clear communication style – ability to deliver ideas, ask for explanation when unsure and challenge others when best compliant practice is not applied
• Able to work logically, quickly, and accurately while handling multiple tasks
• Comfortable with large data sets
• Commercial awareness - Adaptive approach to problem solving
• Organise workloads and manage delivery/expectation of front office

• To prepare, maintain, communication and coordinate diverse commercial administration in support of all sales activites.
• Maintain, communication and coordinate internal online ordering platform. Support and communicate closely with other departments, maintaining records of sales data and promptly assist customer enquires
• Prepare commercial quotations in response to new customer enquires. informing customers of pricing and other contractual conditions within agreed guidelines
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style

• Minimum Diploma qualification.
• Experience working in MNC organizations and managing multiple stakeholders.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Incumbent should be independent, resourceful, and proven ability in problem solving.
• Entry Level if only they have proven experience as administrator or user of online ordering platform/ system.
• Also able to consider candidates from customer service background who have experience working directly with Sales and Customers.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 12 months contract with 1 month bonus, Salary up to $4,000
• Working location: International Business Park
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.

Job Responsibilities:

1. Analyse and evaluate the credit ratings of borrowers, provide credit evaluation reports and support decision-making.

2. Conduct risk analysis and evaluation of the market and industry, formulate corresponding risk management and control strategies.

3. Analyse and mine business data, provide data support and recommendations for risk control decisions.

4. Collaborate with model teams to develop and optimise risk models based on company risk strategy and business needs, improve risk assessment accuracy.

5. Monitor and evaluate risk assessment models, formulate and implement risk management measures to improve risk control effectiveness.

6. Collaborate with business teams, data teams, and technical teams to solve risk control problems in a timely manner.

Job specifications:

1. More than 3 years of relevant work experience, bachelor's degree or above in economics, finance, mathematics, statistics, computer science, or related majors.

2. Experience with credit card-related businesses, bank, or Fintech companies is preferred.

3. Proficient in using Python, R, SQL, or SAS for analysis.

4. Strong self-learning ability, solid communication skills and teamwork.

5. Experience with credit risk management, such as credit granting strategy, anti-fraud, modelling, mid-loan monitoring, and post-loan monitoring.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Key Responsibilities

• Lead on the initiation and scoping of new projects.
• Coach and lead the business analysis team, determining the right approach for the team to take and evaluating this through the life of a project.
• Create a compelling case for change with a detailed business case, developing a consistent approach to business case development and tracking.
• Promote and encourage a highly collaborative, engaging, and inclusive working practice and culture within the team and throughout the organization.
• Manage stakeholder relationships, establishing and meeting of stakeholder objectives up to and including CXOs.
• Set the methods and standards for eliciting requirements, defining standards and quality targets whilst managing multiple stakeholder perspectives and expectations.
• Identify business problems/opportunities and define the most suitable approach to ensure that recommendations fit with strategic business objectives.
• Act as a recognized expert, continuously reflecting and challenging the team and creating an environment for success.
• Ensure customer needs are understood and met by the team. Apply strategic thinking in how to provide the best service for the customer.
• Provide business process design and documentation expertise, recommend business process and/or system improvements using formal and informal techniques. Lead the development and implementation of these improvements/new processes.
• Provide guidance and feedback on how to improve the quality of the business analysis team and ensure that changes implemented result in a positive customer outcome.

Experience

• 15+ years of experience building and developing business solutions
• 5+ years of experience in developing business analyst’s team
• Experience of working in an Agile environment – financial services background is preferred
• In depth understanding of Insurance, Insurance products, market and processes is advantageous
• Management and leadership of a team of 15+ business analysts
• A background of working on technical and non-technical projects from a lead BA point of view.
• Proven experience of developing a team of Business Analysts working across different areas such as resource management, succession planning and personal development.
• Target Operating Model (TOM) operational and procedure experience
• Extensive knowledge in development of detailed business cases, capturing benefits and benefits realization.
• Expert in business modelling and business process engineering.
• Extensive experience of planning and prioritization of demand to support the organization.
• Excellent communication skills knowing how to deliver effective and engaging presentations at Executive level
• Ability to articulate complex, technical concepts to non-technical audiences, and the ability to think out of the box.
• Experience leading business analysts from a junior level to mid-level and guiding them to follow industry best practice and excel in their role as they grow their career at Prudential Singapore.
• You will also be looking after the business analysis team from a day-to-day managerial point of view, this will involve working with the team to support career development, day to day project assignments and all other administrative leadership duties.

Key Competencies

• High level of drive, initiative, and determination
• Highly adaptable in dynamic environments
• Ability to collaborate with intra-organization and cross-organizational teams
• Ability to manage complex situations and offer transparency
• Ability to deliver concise and effective communications
• Excellent verbal and written communication and personal effectiveness
• Good Microsoft office skills including PowerPoint, Excel, and Project; specifically, the individual must be able to craft excellent presentations relevant to the audience
• High level of self-awareness of capabilities, strengths, and developments areas

Education

• Bachelor's degree in information technology, computer science, business administration or related field; MBA or other relevant degrees will be added advantages

My client, a leading reinsurance broking firm is seeking an Analyst, Finance & Operations to join their team in Singapore. The incumbent will support the Head of Operations as well as other Senior Management in all aspects of the financial management of the business units and ensure the delivery of the financial KPIs as defined by the company. The job responsibilities will include, but are not limited to;

• Monitoring revenue and costs, ensuring they are appropriately budgeted, forecasted and reported in line with the Group’s revenue recognition policy.
• Reviewing monthly management financials and assist in providing insight on significant variances.
• Assist in the annual budgeting and monthly / quarterly forecasting processes.
• Act as the key link between Finance & the Business Units
• Ensure that all controllable costs and those allocated costs where the Business Units has some influence (e.g.
• overseas offices costs, etc) are both acceptable, budgeted and correctly forecasted.
• Be prepared to represent the Business Units in any financial forum.
• Ensure that Sales data (CRM) is appropriately collated and shared with Business Leader and Sales Team.
• Provision of other ad hoc financial reports as requested.

We are keen to speak to individuals with experience in finance within the reinsurance or reinsurance broking scene. The successful individual should be a strong communicator and comfortable in engaging senior stakeholders both locally and globally.

If this sounds like a role for you, please apply and/or email your latest resume to [email protected]

EA License 16S8145

MOM Registration No R1443068

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

 Requirements:

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer minimum 3 years healthcare environment experience.

 Skill Sets:

• Hardware Skill – Desktop, Laptop, Printer and Scanner, Windows OS (Must know Windows 10)

Requirements:

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Job description:

• Quote and secure new business (from new customers or increased share from existing customers)
• Liaise with customers on air/sea import/export shipment instructions
• Coordinate with internal CS/Ops teams and vendors to execute shipments
• Resolve problems when they crop up (rare but sometimes will happen at night / weekends)
• Build and maintain key customer relationships and gather market information

Requirements:

• Minimum education in Diploma or equivalent
• At least 1 year of working experience in freight forwarding/logistics
• Self-motivated and possess a positive customer-oriented mind set
• Strong verbal and communication skills
• Good team player

Working hours: Monday to Friday, 9am-6pm

Position: Desktop Support Engineer (Band 1)
Working Location: Jurong / Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm /830am-530pm
Salary Range: $2,500-$2,800

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

APAC Wholesale Lending Services Middle Office provides end to end execution on lending services to multiple line of business across Commercial Banking and Corporate Investment Banking. Services provided include documentation & credit admin support, loan origination, loan agency, servicing support for loans and secondary loan trading support. Services are tailored to the needs of clients and line of business, ranging from bilateral to syndication. The team supports Bankers and Trade Sales and works closely with business partners across Credit, Legal, Compliance and line of business operations to deliver a client focused support model and seamless execution.

Role: The role is within Business Management team in Singapore and reports to Business Manager APAC – Wholesale Lending Services.

Responsibilities include:

• Generate Monthly/ Quarterly Management Reports across multiple lines of business
• Prepare periodic KPI (Key Performance Indicator) & MIS (Management Information Systems) Reports for functional teams
• Generate presentation decks for reporting to Senior Management
• Facilitate business review meetings
• Organize/coordinate various events and activities for APAC Wholesale Lending Services (WLS) e.g., All-Hands, town halls, senior leader visits, etc.
• Running capacity models and providing capacity utilization reports
• Lead/Support various projects under Business Management team, including any remediation efforts
• Coordinate new/ renewal of inter-affiliate outsourcing arrangements and related documents such as functional service level agreements, Power of Attorney, etc.
• Support resiliency testing requirements across different APAC locations
• Support audit requirements with location and functional teams
• Review and maintain updated WLS APAC Book of Work

Qualifications:

• Bachelor’s degree with 3+ years’ experience.
• Proficiency in use of Excel, Microsoft Word and PowerPoint. Knowledge of Tableau and/or Alteryx preferred.
• Strong verbal, written, presentation and communication skills along with a strong Control mindset
• Proactive/ self-starter with the ability to deliver value-added support to business partners and clients in a dependable, timely and accurate manner
• Candidates must be self-motivated with the ability to work in a fast-paced and results-driven environment.
• Ability to interact and collaborate effectively with internal stakeholders to support the goals of the business.
• Attention to details and ability to work independently.
• Strong interpersonal and relationship building skills.
• Knowledge of banking products and high-level transaction flow is an added advantage
• Good organization skills, and ability to work well under pressure and to meet tight deadlines, including strong prioritization skills
• Flexibility to handle multiple tasks and changing priorities, accept new assignments in rapidly changing environment

If you're interested in working in an environment where you can aspire to be the best, execute superbly and be part of a great team and winning culture, then explore this opportunity at J.P. Morgan.

Function Description

This position serves both Business Development and Service & Support. The position requires detailed knowledge of flight simulation equipment, maintenance, and operation, as well as Collins image generators and display systems. Experience within the Asia-Pacific region and especially with China airlines, training centers, and training device manufacturers is also required. This position works as part of the business development team to identify and follow market opportunities, clarify customer requirements, organize proposal submissions, and conduct contract negotiations. Detailed process knowledge of Collins service and support, and business development workflows and systems is desired.

Performs duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs. Performs on-site services for Aftermarket clients, installs new equipment and services, maintains / services and upgrades existing equipment. Provides instruction and education regarding products or equipment usage to customers and internal employees. Designs and manages product training for customers and staff.

Discipline Description
Coordinates with Customer Service representatives to identify customer training and support needs. Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed. May resolve technical problems in a call center/help desk environment or through customer escalation. Completes proper documentation of issues.

Organization Level Description
• Implements functional strategy.
• Establishes operational plans for work area.
• Recognized master within discipline, having deep knowledge of theory and organizational practices within a specific discipline.
• Problems faced are typically complex.
• Develops and implements new products, processes, standards or operational plans that will have impact on the achievement of functional results.
• Significantly improves on existing processes and practices.

Typically requires a University Degree or equivalent experience and minimum 10 years of prior relevant experience or, an
Advanced Degree in a related field and minimum 7 years experience.

Familiarization and experience with regulatory authorities is required.

Purpose
Senior Product and Technical Service professional with significant experience. Implements customer support strategy. Works with leadership and Customer Service representatives to develop and execute effective support programs in alignment with projected changes in production processes, equipment upgrades, and/or other product strategy.
Responsibility Statements Subject matter expert for multiple products and services.
Operational lead for complex customer technical matters. Work with Customer Service to review effectiveness of technical support activities and identify customer training and support
needs. Responsible for improvements to product and technical service programs and offerings in alignment with production processes, product changes, and other factors. Direct implementation of product and technical services.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• Liaise with Group of Companies on logistics activities and manage business plan at regional level.
• To oversee LSD function and involve in strategic planning of Logistics solutions.
• To analyze logistics KPI by country & category for further actions.
• To enhance regional logistics activities
• Promote APAC standard process and strategy of Supply Chain among Factory.
• Work closely with respective logistics members and business units in APAC Region.
• Analyze logistics cost and other KPIs
• Monthly Regional Activities Reports

Requirements:

• Diploma in logistics or related disciplines.
• Computer literacy especially in Microsoft office
• Experience in PowerBI and Tableau will be advantages
• Min 3 years’ experience in freight forwarding, warehousing, Logistics and/or shipping
• Available for business trips (Travel frequency: 30%)

If you are interested in the position , kindly send your CVs to sean.ho(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving your current job.

We regret that only shortlisted candidates will be contacted.
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

EA: 94C3609 / Reg: R21103172

Role:

Costing Analyst (F&B / Retail / Financial Planning / ACCA / Up to $4200)

• Singapore Based (Bishan)
• 5 Days work per week (9am to 6pm)
• $3200 to $4200
• Degree in Accounting / Business / ACCA or equivalent + 1 to 2 years' business analysis / financial planning and analysis experience
• F&B/Retail industry experience would be an advantage
• Career Progression Opportunities

Job scopes

• Responsible for monthly variance analysis and reporting to assist management in decision making and improving operating efficiencies.
• Review and analysis on PPV.
• Process, evaluate, interpret and report of stock/cost information for monthly closing schedules and reconciliation.
• Support the annual budgeting process and monthly P&L forecasting/analysis.
• Assist in projects to better improve cost savings and efficiencies and support cross functions in their improvement projects.
• Assist in implementation of BOM and PIB system.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are seeking an Analyst within our Wealth Management business. below are the responsibilities

- To shadow Senior relationship managers and assist them in managing their clients

- Monitor and review client portfolios and create process and templates which allows for ease of monitoring

- Use technology to improve efficiencies in all processes related to client management

- Assist Senior Relationship manager in sourcing new clients

- Assist Senior RM in making required marketing materials in the process of sourcing new clients and or managing client portfolios

Requirements

- Candidate must have a Masters in Management given this is a Wealth Management specific role.

- Candidate must have had working experience between 4-6 years

WONDER SOFTWARE PTE. LTD. is not just a software development company, we are the architects of cutting-edge solutions tailored for the medical industry including clinical research operations. Our journey commenced at the dawn of 2023. We proudly stand as the offspring of a distinguished parent company with a remarkable 17-year legacy in Shanghai (HQ) and other district. Our roots in the industry run deep and our mission is to become the Singapore's leader within 5 years.

Roles & Responsibilities:

1) Supporting in Sales

2) Work closely with backend system developers, product managers and engineers.

3) Participate in development of backend system

4) Provide customer service and handle sales’s enquiries

5) Understand web application development requirements and procedure

6) Supporting in system maintenance (training provided)

7) Trademark and Intellectual Property (IP) application

Qualifications:

1) Minimum 3 years relevant experience

2) Diploma / Advance Diploma/ Degree in Computer Science, Engineering, or a related subject with at least 3 years of related presales working experience in IT.

3) Good presentation skills

4) JAVA, SQL, SaaS knowledge is a bonus

5) Proficiency in both Mandarin and English is a mandatory requirement. You are required to contact and work closely with colleagues stationed in China.

We regret that only shortlisted candidates will be notified.

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

We are seeking an experienced and skilled Senior Security Operations Center (SOC) Analyst to join our dynamic cybersecurity team. The Senior SOC Analyst will play a lead role in monitoring, analyzing, and responding to security incidents, ensuring the integrity and confidentiality of our organization's information assets. The ideal candidate will have a strong background in cybersecurity, incident response and threat intelligence.

Responsibilities:

• Security Monitoring and Incident Response:
• Implement and lead continuous monitoring of security events and alerts using SIEM technologies.
• Conduct in-depth analysis of security incidents, utilizing forensics and log analysis, to determine the root cause and extent of the compromise.
• Lead the development and enhancement of incident response processes, ensuring a swift and effective response to security incidents.
• Conduct tabletop exercises to simulate and evaluate the organization's incident response capabilities.
• Provide guidance and mentorship to the SOC team during incident investigations, fostering a collaborative and knowledge-sharing environment.
• Collaborate with external incident responders and law enforcement agencies when necessary.
• Contribute to security awareness initiatives by providing insights and recommendations based on incident analysis.
• Prepare and deliver comprehensive reports on security incidents to both stakeholders and technical audiences.

Threat Intelligence:

• Lead the collection, analysis, and dissemination of threat intelligence to stay ahead of emerging cybersecurity threats.
• Evaluate the relevance and impact of threat intelligence on current security controls and recommend adjustments as needed.
• Implement and lead the integration of threat intelligence feeds into security monitoring tools to enhance detection capabilities.
• Collaborate with industry peers and organizations to share threat intelligence and best practices.
• Lead the development of threat hunting strategies to proactively identify and mitigate potential threats.

Security Tools Management:

• Lead the management and optimization of security tools, including but not limited to SIEM, IDS/IPS, and endpoint detection and response (EDR) solutions.
• Collaborate with the IT and infrastructure teams to lead the deployment and configuration of security technologies.
• Ensure the tools are aligned with industry best practices and are effectively addressing the organization's security requirements.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or related field.
• Minimum of 5 years of experience in a Security Operations Center role.
• Relevant certifications such as CISSP, CEH, or GIAC are highly desirable.
• Proficient in using SIEM tools and other security technologies.
• Strong knowledge of networking protocols, operating systems, and security architectures.
• Extensive experience in incident response methodologies, including thorough forensic analysis.
• In-depth understanding of macOS and Linux operating systems and their security controls.
• Demonstrated ability to analyze and respond to security incidents on macOS/Linux/ Cloud Services platforms.
• Familiarity with scripting languages for automating security tasks (e.g., Python, Bash).
• Familiarity with cloud services (E.g AWS/GCP) and security best practices is a must.
• Excellent communication and interpersonal skills.

Additional requirements:

This role may require participation in an on-call rotation and occasional off-hours work to address security incidents or support critical changes.