Location: Jurong West

Need to travel to Japan, Indian, Malaysia, Thailand, Vietnam etc (2-3 times per year)

Mon to Fri 8.30am to 5.30pm

Have AWS & Bonus

Good career progression

Job Description

• Support finance/management control
• Prepare yearly budget and quarterly forecast
• Prepare monthly analysis for financial reports
• Analysis the variance of financial results and budget/forecast
• Monitor and review each division’s action plan
• Support yearly external audit, yearly transfer pricing report, yearly external reporting, ad-hoc internal audit, ad-hoc external surveys
• Prepare documents for Annual General Meeting, Board of Director Resolutions
• Issue Business Consignment Fee’s quotations and invoice From MAP
• Prepare simple agreements

Requirement

• Diploma/Degree in related disciplines
• At least 2 years relevant experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Description & Requirements

Our Quality group ensures every single material inside our products is manufactured, processed, tested, packaged, stored and distributed aligned with our incredibly high standards of quality and meets all regulatory requirements. Partnering across our internal manufacturing facilities, external contract manufacturers and suppliers we create an interdependent global manufacturing network committed to deliver a compliant, reliable supply to customers and patients on time, every time, across the globe.

What will you do

• Responsible for planning, scheduling and performing calibration, maintenance and qualification of laboratory equipment.
• Responsible for maintaining laboratory chemicals and consumables inventories and disposals.
• Responsible for archival/retrieval of retention samples.
• Ensure laboratory equipment calibration, maintenance and qualification within timely manner and in compliance to standard operating procedures with necessary laboratory safety precautions.
• Liaise and coordinate with external service providers in carrying out calibration, maintenance and qualification of laboratory equipment and tools.
• Liaise with external vendors to ensure chemicals and consumables supply continuity.
• Support laboratory investigation on laboratory equipment failure, Out of Tolerance and Out of Specification
• Be the subject matter expert of laboratory maintenance and participate as auditee in site internal audit/external audit.
• Coordinate with laboratory team to ensure equipment availability for calibration, maintenance and troubleshooting work.
• Manage archival/retrieval of record for laboratory calibration, maintenance and qualification related documents.
• Understand customer needs and identifies solutions to non-standard requests by interpreting existing procedures, processes and practices.
• Ensure work and behave in accordance with EHS procedures and guidelines.
• Maintains positive working relationships among employees and fosters an environment where employee engagement, empowerment, teamwork and accountability are the cultural norm.
• Participate in continuous improvement initiative as part of the production system culture in Singapore.
• Participate in EHS, Business Compliance, cGMP and all other compliance-related matters, where applicable.
• Uses formal data based analytical tools (such as Lean Six Sigma process) to identify and implement operating improvement opportunities to eliminate waste, improving accuracy, compliance and productivity.
• Any other duties as assigned by the Senior Manager/Director.

What you must have

To be successful in this role, you will have:

QUALIFICATION:

Bachelor Degree in Science/ Life Science, Pharmacy, Pharmaceutical Science or Engineering or proven relevant experience.

EXPERIENCE:

This is a career conversion programme under Workforce Singapore (WSG) and candidates must meet the following criteria:

• Singaporeans/Singapore PRs only
• PMETs/Mid-Careerist with no prior work experience in Biopharma industry are welcomed to apply
• Open to two years contract
• Minimum 2 years of relevant experience in GMP manufacturing environment, preferably laboratory operations.

QUALIFICATION:

Bachelor Degree in Science/ Life Science, Pharmacy, Pharmaceutical Science or Engineering or proven relevant experience.

Expertise, Professional and Functional Competencies

· A continued improvement mindset.

· Good knowledge and understanding of GMP

· To be familiar with simple statistic to apply statistical analysis and process control techniques.

· Experience in MS-office applications.

· Proficient in English.

Other Personal Attributes:

· Good organization and time management skills.

· Able to work independently.

· Meticulous with high integrity.

· Good interpersonal and communication skills, with ability to work in cross-functional teams.

· Continuous improvement mindset.

· Positive attitude and self-motivated.

Responsibilities

• Provide comprehensive administration support to the Sales Engineer Teams
• Preparation of tendering documents
• Compile weekly sales call report and monthly project report
• Other duties assigned by immediate supervisor

Requirements

• Diploma or equivalent
• Able to work independently in a challenging and demanding environment
• Positive working attitude, Teamwork
• Flexibility and self learning
• Good communication and organization skills
• Attention to details, Meticulous and accurate
• Candidate without relevant experience are welcome to apply

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

- Support Head, Customer Service in driving digital transformation and self-help tools at service touch points in Singapore and OSS Contact Centre with - Compliance and Operational Risk in mind.

- Responsible for designing “as if” and “to be” in customer experience journey on transformation tools.

- Collaborate with internal/external stakeholders and spearhead in implementing digitalization and self-help capabilities to achieve Corporate Solutions’ goals and vision in Joyous CX.

- Drive e-portals utilization rate, focus on accuracy and quality of contents and increase customer satisfaction ratings.

- Develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

- Support investigation of complainants escalated to Customer Service section and communicate investigation findings/outcome to complainant/business partners within the required turnaround time.

- Attend to enquiries/feedback received at the various customer service touch points.

-Use of data to identify and recommend any process/operational enhancements or new service propositions to improve customer service and experience.

- Support Section Head in implementing and maintaining a centralized knowledge library as source for future omnichannel servicing portal.

- Performs other responsibilities and duties periodically assigned by Section Head in order to meet operational and/or other requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Key accountability (Main purpose of this job):

The Data Analyst plays a pivotal role in driving data-driven decision-making across our school. You will be responsible for designing and implementing data analysis strategies, extracting insights from various data sources, and communicating actionable findings to stakeholders to improve student learning, operational efficiency, and overall school performance.

The Data Analyst is also responsible for building and maintaining an accurate school timetable that organises and supports student learning.

Responsibilities (Key areas of Responsibilities):

Data Acquisition and Management:

• Develop and implement data collection strategies for academic, student, and operational data
• Design and maintain data pipelines to ensure data accuracy, completeness, and accessibility
• Perform data cleaning, transformation, and integration tasks
• Manage data quality and implement data governance practices
• Extract, transform and load data from various sources into Google BigQuery

Data Analysis and Reporting:

• Conduct in-depth analysis of student performance data (e.g., standardised test scores, grades, attendance) and Operational data (e.g., HRMS, Facilities Management System, IT Systems etc) to identify trends, patterns, and areas for improvement
• Analyse student engagement and learning behaviours to inform instructional strategies and curriculum development
• Develop and deliver data-driven reports and presentations including actionable insights to stakeholders, including teachers, administrators, and leadership teams
• Generate regular and ad-hoc reports to support decision-making at both strategic and operational levels
• Create and maintain dashboards and visualisations to effectively communicate data insights
• Comprehensive data analysis using SQL queries and advanced BigQuery functions

Predictive Modelling:

• Develop and implement predictive models to forecast student performance, identify at-risk students, and optimise educational strategies
• Use statistical techniques to analyse historical data and build models that contribute to academic success and overall school improvement

Data Visualization:

• Create visually appealing and easy-to-understand dashboards and reports to communicate complex data findings to non-technical stakeholders
• Utilise data visualisation tools to present insights in a compelling and accessible manner
• Facilitate the development of new engines and modifications of existing engines in order to meet CIS data visualisation needs

Decision Support:

• Partner with stakeholders to identify data-driven solutions to address specific challenges and opportunities
• Utilise data analysis to support strategic planning, resource allocation, and program evaluation
• Contribute to the development and implementation of data-driven initiatives and projects.
• Meet with collaborators to understand and meet their data needs and goals. For example to create systems for the easy access of data to support events like UN Week, excursion lists, estimate foreign language book purchases
• Consult with collaborators to streamline their work process including data collection and presentation
• Clearly and concisely communicate complex data insights to technical and non-technical audiences

Surveys and Data Reports (School and Operational):

• Coordinate with stakeholders to properly set up the survey/form on the survey platform
• Transform and load data into BigQuery in appropriate format
• Make data accessible to relevant stakeholders through Google Sheets or Looker Studio or on the platform dashboard reports
• Focusing in managing, producing and visual creation of the data for departments Academic, HR, Finance, Admissions, Marketing etc (eg. enrollment trends, market analysis, comparison of data etc)
• Supporting the stakeholders in strategic decisions using the data sources by providing data insights on trends, comparison and market analysis

Early Years, Primary and Secondary Timetable:

• Collaborate with vice principals and the IT department to build the primary and secondary timetable and make structural changes as needed throughout the academic year
• Liaise with the timetable software provider for support and help with problem solving
• Coordinate a data calendar to support regular review cycles
• Setup Web Preferences to gather student’s subject choices for the next school year
• Coordinate with VPs to calculate accurate teaching loads and duty schedules
• Optimise timetable for all academic staff to maintain fairness

Student Support

• Maintain SWELL student information dashboards and Tier 1, 2 and 3 monitoring tracking while also supporting processes to streamline data entry
• Maintain ELL student information dashboards
• Advise SWELL and ELL admin support on best practices for bulk student reporting and parent contacts
• Create and maintain a system for tracking ELL, Learning Support and Caregiver students’ data between admissions and the SWELL and ELL departments to optimise student placement and staffing

Other Responsibilities:

• Stay current on the latest data analytics trends and technologies in education.
• Collaborate with other departments and teams to ensure data-driven decision-making is integrated across the school.
• Promote a data-driven culture within the school community.
• Ensure compliance on data protection with the data source.

Requirements:

• Bachelor Degree in data science, statistics, education, or a related field, or equivalent experience.
• Minimum 5 years of experience in data analysis, preferably in an education setting.
• Strong analytical skills and experience working with various data sources and tools (e.g., SQL, Python, R, Looker, Looker Studio, Tableau, Power BI).
• Excellent communication and presentation skills, with the ability to translate complex data into actionable insights for diverse audiences.
• Experience working in a fast-paced environment and managing multiple projects simultaneously.
• Strong problem-solving skills and ability to think creatively.
• Passion for education and a commitment to using data to improve student learning outcomes.

a) At least 5 years of Information Security working experience in a complex IT

(b) At least 5 years of working experience in Security Administration of one or more of the

following systems:

i) Active Directory

ii) Privileged ID Management tools

iii) Identity Governance & Administration tools

iv) Windows

v) Unix

vi) Linux

vii) MSSQL

viii) Oracle

ix) Mainframe

x) AS400

xi) Teradata

(c) Certification in CISSP, CRISC, CISM.

(d) Good Project Management experience and skills.

(e) Must be self-motivated, independent without much supervision, meticulous, systematic, dedicated, committed and result-oriented team player with strong initiative, and possess good inter-personal, communication, analytical and presentation skills.

(f) The candidate shall be required to perform some or all of the following duties according

to the area he/she is assigned to support:

i) Perform ID and Access control provisioning in one or more of the following systems:

- Active Directory

- Privileged ID Management tools

- Identity Governance & Administration tools

- Windows

- Unix

- Linux

- MSSQL

- Oracle

- Mainframe

- AS400

- Teradata

ii) Review and develop process for ID and Access control administration.

iii) Review IDs, Accesses and Security Settings to comply with polices and standards.

iv) Develop and maintain Baseline Security Standards (BSS) for Privileged ID Management (PIM), Identity Governance & Administration (IGA), Mainframe &

Database Computer (DBC) and AS400.

v) Conduct BSS compliance checks periodically for PIM, IGA, Mainframe & DBC and

AS400.

vi) Provide governance on the service provided by the Service Providers.

vii) Manage the escalation processes and perform service recovery for incidents that

directly impact services or users.

viii) Conduct internal security reviews.

ix) Assist in the extraction of artefacts for auditors.

x) Support periodic fixes/patches and upgrades.

xi) Assist in the planning, review and testing of the IT Business Continuity Plan.

xii) Ensure strict adherence to the Board’s internal processes, procedures and policies

for quality output as well as sound security controls.

The PMO Analyst / Manager (Senior Position) shall:

(a) Manage day-to-day activities in the Program Management Office, PMO;

(b) Champion annual work planning reviews with stakeholders, from budget to agreement with users;

(c) Manage and operationalize demand management process with rigor in governance and compliance;

(d) Support Deliver to Fidelity Balance Scorecard Goals via portfolio and project performance measurement and analysis;

(e) Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure;

(f) Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions;

(g) Establish and implement standards and guidelines on project management practices, costing etc.; couple with on-going operational efficiency improvement within PMO functions;

(h) Provide training and guidance related to project management standards and project monitoring;

(i) Initiate and implement process improvements to aid demand and delivery fulfillment, marksmanship and performance dashboard; and

(j) Support program/project audits.

Requirements

The PMO Analyst / Manager (Senior Position) shall:

(1) Have programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment;

(2) Be proficient in Microsoft Office Excel and Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous;

(3) Proficiency in Tableau Reporting will be advantageous;

(4) Have ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills;

(5) Have well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholdersl

(6) Have proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project;

(7) Have effective information-gathering, through meeting facilitation, one-on- one interactions and/or observations;

(8) Have experience in documentation work products including manuals, SOPs, training aides and process documents;

(9) Have ability to manage multiple project activities at the one time and excellent prioritisation skills;

(10) Have excellent professional written and verbal communication skills, plus effective interpersonal skills;

(11) Be an active Project Management Professional (PMP) certification (or ability to obtain within SIX (6) months); and

(12) Have experience in project management methodology and knowledge of the system development life cycle (SDLC).

The PMO Analyst / Manager (Senior Position) shall:

(a) Manage day-to-day activities in the Program Management Office, PMO;

(b) Champion annual work planning reviews with stakeholders, from budget to agreement with users;

(c) Manage and operationalize demand management process with rigor in governance and compliance;

(d) Support Deliver to Fidelity Balance Scorecard Goals via portfolio and project performance measurement and analysis;

(e) Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure;

(f) Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions;

(g) Establish and implement standards and guidelines on project management practices, costing etc.; couple with on-going operational efficiency improvement within PMO functions;

(h) Provide training and guidance related to project management standards and project monitoring;

(i) Initiate and implement process improvements to aid demand and delivery fulfillment, marksmanship and performance dashboard; and

(j) Support program/project audits.

Requirements

The PMO Analyst / Manager (Senior Position) shall:

(1) Have programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment;

(2) Be proficient in Microsoft Office Excel and Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous;

(3) Proficiency in Tableau Reporting will be advantageous;

(4) Have ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills;

(5) Have well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholdersl

(6) Have proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project;

(7) Have effective information-gathering, through meeting facilitation, one-on- one interactions and/or observations;

(8) Have experience in documentation work products including manuals, SOPs, training aides and process documents;

(9) Have ability to manage multiple project activities at the one time and excellent prioritisation skills;

(10) Have excellent professional written and verbal communication skills, plus effective interpersonal skills;

(11) Be an active Project Management Professional (PMP) certification (or ability to obtain within SIX (6) months); and

(12) Have experience in project management methodology and knowledge of the system development life cycle (SDLC).

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

Who we are

Decathlon is an international sporting goods creator and retailer with more than 60 in-house brands, sold through more than 1650 stores in 50 countries. Decathlon Singapore is looking for enthusiastic and proactive Data Interns to join our data team and create data-driven solutions relating to retail analytics, consumer analytics and sports analytics. You can expect to hone your data analytics skills and develop your data analytics journey here with us in this sports & retail industry!

What you will do

• Process, clean, and verify the integrity of data used for analysis
• Work in multiple projects to provide analytics insights to different stakeholders to support business decisions
• Design automated tools and dashboards that are user-friendly
• Assist different business units with data queries with SQL
• Apply data analytics and machine learning algorithms to the sports & retail Industry

Time Period

• Able to commit minimally 6 months, with potential conversion to full-time employment
• Able to start June / July 2024 onwards
• Please note that this is a full time internship position. 

Who you are

• Sport enthusiast and actively practicing a sport!
• You take energy in everything that you do; you express vitality and take initiative on your assigned tasks
• Proficiency in Python and SQL is required
• Good communication skills. Comfortable with collaborating cross-functionally – with people from different levels, backgrounds and experiences.
• Experience or coursework in statistical modeling, econometrics, data analysis.
• Experience with Tableau will be an advantage
• Experience with Databricks and Airflow will be an advantage

• Opportunity to work in an international, sporty environment
• Staff discounts across all Decathlon brands

By applying, you consent to the collection, use and disclosure of your personal data in accordance with our Privacy Policy (https://www.decathlon.sg/s/privacy-policy).

The PMO Analyst / Manager (Senior Position) shall:

(a) Manage day-to-day activities in the Program Management Office, PMO;

(b) Champion annual work planning reviews with stakeholders, from budget to agreement with users;

(c) Manage and operationalize demand management process with rigor in governance and compliance;

(d) Support Deliver to Fidelity Balance Scorecard Goals via portfolio and project performance measurement and analysis;

(e) Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure;

(f) Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions;

(g) Establish and implement standards and guidelines on project management practices, costing etc.; couple with on-going operational efficiency improvement within PMO functions;

(h) Provide training and guidance related to project management standards and project monitoring;

(i) Initiate and implement process improvements to aid demand and delivery fulfillment, marksmanship and performance dashboard; and

(j) Support program/project audits.

Requirements

The PMO Analyst / Manager (Senior Position) shall:

(1) Have programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment;

(2) Be proficient in Microsoft Office Excel and Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous;

(3) Proficiency in Tableau Reporting will be advantageous;

(4) Have ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills;

(5) Have well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholdersl

(6) Have proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project;

(7) Have effective information-gathering, through meeting facilitation, one-on- one interactions and/or observations;

(8) Have experience in documentation work products including manuals, SOPs, training aides and process documents;

(9) Have ability to manage multiple project activities at the one time and excellent prioritisation skills;

(10) Have excellent professional written and verbal communication skills, plus effective interpersonal skills;

(11) Be an active Project Management Professional (PMP) certification (or ability to obtain within SIX (6) months); and

(12) Have experience in project management methodology and knowledge of the system development life cycle (SDLC).

Sportradar, the global leader in understanding and leveraging the power of sports data and digital content, is seeking an enthusiastic, independent, proactive analysis lover to join the Global Sales Operations team.

The Sales Business Analyst will be responsible for providing meaningful qualitative and quantitative research and insights to the Sales organization. Analysing internal data as well as monitoring external market trends, and form the basis of the value adding analysis for direct stakeholders.

The role requires the successful candidate to establish a good understanding of the projects, and product specific nuances within the Sales team and closely collaborate at the intersection between the product, regional- and segment focussed Sales Teams. Working on specific sales projects will be also part of the position. This role is reporting to the Manager Sales Projects & Product Analysis.

Job Description

• Be the main point of contact and resource for segment- and project-specific analysis topics within the Sales Team.
• Ensure a high-level data quality standard is followed related to internal sales data within our databases in terms of product specific entries.
• Develop and define revenue strategies for exploring new revenue opportunities together with Global Sales Operations.
• Utilize existing data (internal and external dataset) to provide analysis of projects and product specific key drivers and KPIs. Highlight positive and negative trends, and opportunities concerning sales and product specific KPIs. Provide deeper insights the individual product teams such as, but not limited to:
  • Territory analysis including market share and total addressable market
  • Customer level analysis (new business, cross-sell, churn)
  • Products, sports, and competition analysis
• Prepare product & project specific reports, dashboards, and analysis to assist Sales and management as required within the Sales organization.
• Provide Operational Support and coordinate specifically assigned projects that need to be supported by the Global Business Analyst Team.

Your profile:

• You have 3-5 years of sales and operations system experience.
• You bring knowledge of best practices in sales operations.
• You are highly proficient in using Salesforce and Qlik Sense.
• You have a strong working knowledge of Excel.
• You are passionate about Sportradar’s product and technology.
• You bring a spirit of collaboration across different teams and functions.

Our offer

• Working at Sportradar gives you a platform to gain international recognition for your expertise.
• This is a chance to work with industry experts to launch and build a career in one of the fastest-growing businesses in the digital sports environment and help us scale our operations.
• We equip you with competent hands-on managers who are top performers in their field and have a passion for the industry.
• We are a diverse and collaborative global team with a unique spirit, determined to achieve our goals with integrity and focus.
• We support learning and self-development - our eAcademy offers a variety of courses in English to raise your skills.
• Our company benefits support your health and well-being and is matched by a salary and compensation package based on your experience.
• We talk sports every day and take the sporting spirit into our daily work.

If you think you’re up to the challenge, come and help us to grow, and innovate! 

 As Web Analyst, you contribute to digital profitable growth in the region, playing a critical role in optimizing the digital customer experience. You are responsible for full funnel behavioral analysis related to website traffic, user behavior, product performance, and sales performance across all owned digital transactional channels (.com & app). You track key metrics, generate reports, and identify trends to make data-driven recommendations for improving website functionality, user engagement, and conversion. You collaborate with cross-functional teams to implement strategies that enhance the overall online shopping experience, such as A/B testing, all with the goal of increasing revenue and profit. You are responsible for driving the behavior analytics competence within the e-com team, acting as an expert user of SQL querying and extracting data from DEP.

You have strong analytical and technical capabilities with a solid understanding of web analytics metrics and KPIs. You are skilled in data interpretation with an ability to translate complex data into actionable insights and recommendations. You are familiar with e-commerce best practices and principles, with an understanding of the total digital ecosystem. You are a clear communicator and work collaboratively with a cross-functional team to implement data-informed strategies and tests.

Key responsibilities

• Responsible for full funnel web analytics per market across all owned digital transactional channels (.com & app), by collecting and analyzing website performance data, traffic, conversion rates, bounce rates and user behavior to monitor trends and identify areas for improvement.
• Generate regular reports and dashboards, summarizing key findings and presenting actionable insights to the regional digital team and other stakeholders. You support in planning, execution, and drive evaluation of A/ B and multivariate testing to evaluate the impact of changes to the website, helping to optimize features, content, and user pathways for maximum conversion.
• You perform customer segmentation and cohort analysis to understand the behavior and preferences of different customer groups, including product performance and customer experience; implementing tagging and tracking solution to ensure accurate data collection and main data integrity across various digital platforms and channels.
• Expert user for SQL and data enablement platform, point of contact for the global teams and regional digital team during data transformation and leads upskilling of the regional digital team.
• Collaborate with customer activation and marketing team, ecommerce leads, and experience leads in tracking the effectiveness of online campaigns, ROAS, performance of products and categories and customer behavior, recommending executional adjustments to improve sales, inventory management, and develop best practices.
   

- Site Coordination

- Responsible for coordinating, and preparing and submission of drawings and technical documents;

- Drafting - Autocad, Revit

- Technical Support

- QS

- Other duties assign by supervisor and management

- At least 1 year drafting experience preferably

- IT Savy

Working Days: Monday - Friday

Working Hours: 8.30am - 6.00pm

13th month bonus

NTU is leveraging learning analytics to improve teaching and learning as part of our Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions. In addition, he or she is expected to have some technical competency in SQL, python and/or SharePoint, and to support the administration of key system Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university
• Engage students and support faculty champions to increase acceptance and adoption of learning analytics
• Communicate with end-users and analyse their business needs
• Manage and maintain the department website

Data management

• Support the data engineer in handling data request
• Manage the data science machine learning platform
• Work with director and data engineer to look into methods to ensure data and AI governance.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields
• At least two years of experience as a business analyst or experiences working on data related project
• Prior experience working in a university setting is highly preferred
• Proficient in statistics,
• Some knowledge of machine learning approaches and AI approaches including discriminative and generative
• Some idea of the various data governance framework issued by PDPA
• Strong communication and networking skills
• Strong ability in translating user needs into a data science problem
• Good understanding of data science or analytics and governance
• Good technical skills such as python programming, system administration
• Experiences in developing dashboards and other visualization tools such as Qliksense and Power BI would be ideal

Responsibitilies:

• Assist in the development of the annual operating budget and management forecast for the Aftermarket group in Far East
• Responsibility of accurate/timely management reporting
• Assist local finance with efficient and accurate processes for month end close
• Develop and implement procedures to ascertain accuracy within the general ledger and financial accounting systems and their compliance to corporate guidelines
• Partnering with operations and be an adviser in financial related topics: Actuals, Forecast, working capital (inventory/AR/unbill)
• Complete special financial analysis projects as required
• Perform other work-related tasks as assigned
• Comply with all NOV Company and HSE policies and procedures

Requirements:

• Degree in Finance /Accountancy or related field with at least 3- 5 years’ experience
• Intermediate analytical skills
• Intermediate/advanced Excel and ability to handle large data
• Familiar with USGAAP
• Ability to understand business needs and drivers (business acumen)
• Performing work with energy and exploring opportunities (Action Oriented)
• Good communication skills
• Ability to build effective relationships (organizational agility)
• Expect some travelling in Asia
• Experience with Hyperion planning would be advantageous

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Team Summary

The AP Risk Solutions team is responsible for leading the strategy, prioritisation, development, delivery and commercialisation of Visa’s product roadmap for all data and risk solutions in the Asia Pacific markets. This includes the definition of regional product strategies, product P&L ownership, product development initiatives and the full co-ordination of these activities across both the Visa Global and in-market stakeholders. The team collaborates with local and global stakeholders to develop the go-to-market and scale for Visa’s risk and authentication solutions, as well as deliver Visa’s risk solutions roadmap. Our aim is to enable Visa clients and partners to drive better customer engagement and outcomes to grow their business. The team is at the vanguard of transforming Visa’s business model to capture new payment flows and increase value-added services revenue.

What a Risk Product Analyst does at Visa:

As the Risk Product Analyst at Visa, this role has responsibility for the management of our risk products in Asia Pacific, focusing on Visa Advanced Authorisation (VAA) and Visa Risk Manager (VRM). You will contribute to the strategy, prioritization and deployment of the VAA/VRM solution in Asia Pacific region. You will manage the relationship of our global clients, work with the client and internal stakeholders to jointly drive service excellence and sales targets.

You will collaborate with key stakeholders, including partners and clients in the development of solutions, contributing to solution design, deployment and performance of the service. You will be comfortable with proactively identifying new opportunities for revenue growth and developing creative solutions for complex ecosystem challenges.

Important to the role is a client-oriented mindset with a strong understanding of a network business and application of leading payment technologies. Your passion for growing new business, exceptional stakeholder skills and a market-focused approach will enable you to succeed in this role.  This individual must be able to independently manage working-level relationships whilst being comfortable to present to executives, both for internal stakeholders and external clients.

This role is based in the Asia Pacific regional hub in Singapore and will work in partnership with our market teams in the delivery of ambitious product delivery and revenue goals.

Specific areas of accountability will include:

1. Serve as the go-to expert on Visa's security solutions, provide guidance and expertise to markets and client-facing teams and support discussions with clients
2. Responsible for managing the product budget, and participate in financial planning and forecasting for the product
3. Lead the charge in promoting the platform's adoption across the Asia Pacific region, identifying potential clients, understanding their needs, and demonstrating how the platform can meet those needs
4. Work closely with markets to champion the needs and requirements of the Asia Pacific region and with global teams to ensure these requirements are considered and incorporated in product development and strategy
5. Develop and provide key insights and trends to our client facing stakeholders with high-quality presentation materials, case studies, best practice guides, webinars and trainings
6. Actively engage with our risk product clients to identify and improve the ways in which they use our product set
7. Work with regional stakeholders, global product owners and cross functional teams (e.g. sales and business development, in-market products, risk, compliance, client services) to execute against this strategy and achieve the revenue target
8. Provide leadership and input on regulatory changes and industry trends, evaluate how these developments can impact the product and make necessary adjustments to the product strategy.
9. Staying abreast of market trends, technological advancements and potential partners in the fraud & risk space
10. Manage stakeholders' expectations, keeping them informed about the product's progress, challenges, and successes. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Purpose of Role:

Dentons is currently recruiting for a Global Conflicts Analyst who will be responsible for assisting with the review, identification and resolution of potential conflicts issues with respect to clients, matters, and new business under applicable rules of professional responsibility and the Firm’s global policies. The role will work closely with members across the Firm’s Global Business Acceptance Department.

Why Dentons

Dentons is the world’s largest law firm.  We’re the lightbulb moments. The bold ideas. The international deals. We’re a truly global, polycentric firm with offices in over 80+ countries. Moving with innovation. Making the decisions that will take us from largest to leading. From now to next. The opportunity is huge.

• Work with the Global Conflicts Manager and others in department to assist with conflict checking new clients and matters across a range of different jurisdictions with a focus on Hong Kong and ASEAN jurisdictions

• Utilize available internal and external databases and other such resources to supplement analysis and assist with decision making.

• Ensure that all necessary information is obtained so that an accurate conflict search can be completed.

• Communicate with Partners, and other lawyers and professionals to follow up on and address all potential conflicts of interest

• Prepare as needed waiver/consent language, engagement letters or other such documentation

• Proactively communicate with department leadership on complex conflicts questions and other compliance issues

• Support on general conflict issues that may arise in any jurisdiction

• Assisting with information barriers and document security management as needed

• Assist with training firm Legal Administrative Assistants, lawyers and business services staff in understanding the firm's new matter intake, conflicts, Anti Money Laundering, and other compliance procedures

• Review and provide thorough and timely analysis of all new business in order to identify ethical and business conflicts of interest.

• Involved in handling business clearances across Dentons offices

• Undertake various related department projects as required

• Other duties as may be assigned to fully meet the requirements of the position

• Maintain thorough, accurate and current records of all conflicts resolutions in order to ensure integrity of the database and assist in identification and clearing of future conflicts of interest and general matter management

Requirements

• Business international level of English – both written and oral;
• Fluency in Mandarin or another language is desirable– both written and oral;
• Highly collaborative and able to work in a global environment, accommodating the different time zones.
• Particularly strong written communication skills;
• Particularly strong organizational skills and the ability to manage numerous requests;
• Adept in responding to challenges and issues as they arise;
• Able to thrive working under pressure, and be able to multi-task;
• Impeccable attention to detail and ability to work with a wide variety of people and projects in a collective and collaborative manner.
• Prior experience working with law firms or corporate legal departments a plus.
• Independent, pro-active way of working.
• Able to effectively negotiate with and influence colleagues and others to achieve a successful outcome;
• Strong problem solving and analytical skills; can clearly explain and present problems and issues to others and contribute to their resolution;
• Can demonstrate initiative and the ability to be proactive, anticipating needs;
• Able to make decisions and remain calm while under pressure;

Essential Qualifications / Experience:

• Fluency in English – both written and oral;
• Fluency in Mandarin and/or another language is desirable.
• A bachelor’s degree from an accredited college or university is desirable;
• Prior experience working with law firms or corporate legal departments with Intapp conflict checking, ethical wall and business intake software a plus.

• Significant experience and a proven track record in/as:

• Be a team player, able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
• Understanding and experience of business continuity requirements and implementations
• Has commercial awareness and understands the business value required from IT investments;
• Methodical approach to work with a strong focus on accuracy, attention to details, consistency and quality.
• Able to work under pressure to tight project deadlines and can adapt to differing demands, prioritizing tasks where appropriate and ensuring complete 'follow through' on operational issues;
• Demonstrated ability to make recommendations to effectively resolve problems or issues by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law
• Can carry out all responsibilities in a way that supports the practices values and promotes its equal opportunities and diversity principles.

Diversity & Inclusion

Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.

We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.

Equal Opportunities

Dentons is committed to providing equal opportunities for all.

Reward and Recognition

Remuneration and benefits package will reflect the successful candidates experience and country where hire

Work from home

Job Highlights

• Family-oriented working environment
• 5 days work week (1-day work from home)
• Staff benefits and welfare
• AWS & VB
• Hybrid work arrangement and staggered working hours
• Transport and lunch provided
• Medical benefits/insurance such as dental, specialist claims, health screening

Summary

Provide backend administration support to Marketing/Commercial Department

Job Description

• Responsible for completing commercial/marketing/tendering-related forms
• Provide daily vessel tracking status report to HOD/Directors and clients
• To communicate on-hire/off-hire reports to Operations Department to clients
• To update bunker reports and to disseminate reports to Marketing, Finance and other relevant departments
• Tender submission, to fill up tender specifications – technical, crewing, contract etc.
• Any other duties as assigned

Requirements

• Minimum Diploma in Marketing or related fields
• Strong interpersonal skills and excellent communication skills
• Willingness to learn, have ability to multi-task and able to work under pressure
• Candidate with no relevant experience are welcome to apply

Interested candidates, please indicate your expected salary, reasons for leaving and notice period in your resume. Regret that only shortlisted candidate will be notified.

The candidate must have at least 6 years of web-based applications development experience

with one or more of the following qualities:

(a) Working experience in one of the following environment:

i) .Net Platform

Windows

IIS Server

HIS Server

SQL Server

ii) J2EE Platform

Apache HTTP Server

JBoss Application Server

Oracle Database

iii) Pega CRM

(b) Able to develop applications using the following languages:

i) MVC, ADO.NET, SSIS/Transact SQL

ii) MS Sharepoint technologies

iii) Web Services, SOAP, XML, SAML

iv) IOS/Android mobile development

v) CSS, HTML, DHTML, XML, Ajax, JAVAScript and VBScript

vi) ASP.NET, C#, VB.NET

vii) Java Programming, Struts, Spring framework, Angular

(c) Able to support, edit and manage CPF website contents using the following tools:

i) Sharepoint

ii) Visual Studio

iii) Adobe Photoshop CS

iv) Adobe Dreamweaver CS

v) Adobe Flash Builder CS

(d) Have good knowledge and skills in Object Oriented Analysis and Design, .Net

technologies and tools.

(e) Have good knowledge and skills in J2EE / EJB technologies and tools.

(f) Have at least 3 years of working experience as a Project Leader and is able to handle

projects and contracts independently.

As the largest college in Nanyang Technological University Singapore, the College of Engineering (CoE) which comprises six internationally known engineering schools is home to more than 13,000 students, 400 faculty and 1,400 staff. With its engineering research output ranked amongst the top 15 universities in the world, CoE is a recognised leader in innovation and technology.

Providing effective and efficient administrative and secretariat support to Dean, College of Engineering (DCoE), you will execute the full spectrum of programmes, tasks and activities, which include (but not limited to) appointment/meeting scheduling, documentation, minutes taking, report compilation and event management.

As an integral administrative member at the Dean’s office, you will also lead or be part of the taskforce in the planning, organization, and management of college-level programmes such as visit by the College Advisory Board and College Town Hall. You will also serve as a staff officer to DCoE in the management of documentation and travel arrangement, prioritization of requests, handling of sensitive information, communication management, management reporting, and facilitation of inputs and recommendations for decision-making.

Your key duties included but not limited to the following:

• Manage DCoE’s role-based email account and calendar.
• Manage DCoE’s schedule, appointments, travel arrangements and submission of various claims.
• Support research administration such as research database management and collation of information from internal and external stakeholders.
• Plan, coordinate and prioritize requests and information flow, ensuring seamless organizational communication.
• Coordinate and provide logistic support to college-related events and visits.
• Undertake any other ad-hoc initiatives and assignments undertaken by the Office.

Requirements:

• Degree qualification or equivalent, preferably with relevant working experience in a secretarial role
• Good planning, organizational and problem-solving skills
• Strong interpersonal skills
• Good written and oral communication skills
• Good time management skills
• Flexibility and Adaptability in a fast-paced environment
• IT savvy with good knowledge in Microsoft Office Applications

As the largest college in Nanyang Technological University Singapore, the College of Engineering (CoE) which comprises six internationally known engineering schools is home to more than 13,000 students, 400 faculty and 1,400 staff. With its engineering research output ranked amongst the top 15 universities in the world, CoE is a recognised leader in innovation and technology.

Providing effective and efficient administrative and secretariat support to Dean, College of Engineering (DCoE), you will execute the full spectrum of programmes, tasks and activities, which include (but not limited to) appointment/meeting scheduling, documentation, minutes taking, report compilation and event management.

As an integral administrative member at the Dean’s office, you will also lead or be part of the taskforce in the planning, organization, and management of college-level programmes such as visit by the College Advisory Board and College Town Hall. You will also serve as a staff officer to DCoE in the management of documentation and travel arrangement, prioritization of requests, handling of sensitive information, communication management, management reporting, and facilitation of inputs and recommendations for decision-making.

Your key duties included but not limited to the following:

• Manage DCoE’s role-based email account and calendar.

• Manage DCoE’s schedule, appointments, travel arrangements and submission of various claims.

• Support research administration such as research database management and collation of information from internal and external stakeholders.

• Plan, coordinate and prioritize requests and information flow, ensuring seamless organizational communication.

• Coordinate and provide logistic support to college-related events and visits.

• Undertake any other ad-hoc initiatives and assignments undertaken by the Office.

Requirements:

• Degree qualification or equivalent, preferably with relevant working experience in a secretarial role

• Good planning, organizational and problem-solving skills

• Strong interpersonal skills

• Good written and oral communication skills

• Good time management skills

• Flexibility and Adaptability in a fast-paced environment

• IT savvy with good knowledge in Microsoft Office Applications

• Act as the first point of contact for clients with issues concerning their computer systems and equipment.

• Interact with clients via phone, email or chats and provide concise written/verbal instructions.

• Keep track of system issues and adhere to the agreed timeline until an issue is resolved.
• Follow up with clients, ensuring their computer systems are functioning properly after troubleshooting.
• Proficient with Ariba Procurement tool & software.
• Maintain procedural documents and reports.
• Monitor and maintain computer networks and configure operating systems.
• Diagnose, troubleshoot, and resolve issues using customer input.
• Learn and work with emerging technologies.
• Follow standard procedures to resolve issues by connecting them to relevant internal departments.
• Provide prompt, accurate feedback to customers.
• Ensure proper documentation of all issues.
• Prepare prompt, accurate reports. 
• Document technical knowledge in the knowledge database.
• Train people on how to use different systems.
• Monitor daily performance of technical systems. 
• Help companies deploy new software or hardware systems.

• Good to have DIPLOMA or NITEC with 2-3 Years for Working experience
• Excellent analytical and problem-solving skills.
• Proficient with Ariba Procurement tool & software.
• Well-versed in all Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook
• Strong verbal and written communication skills.
• Good interpersonal skills.

#itsupportengineer #ITsupport #ITTechnician

We are currently seeking a talented SAP Business Analyst to join our team and contribute to our ongoing success.

Job Description: We are looking for an experienced SAP Business Analyst to play a key role in our SAP implementation and migration projects. The ideal candidate will have expertise in SAP ABAP, SAP ECC to Hana migration, SAP BW Abap analysis, and data analytics projects related to SAP. The SAP Business Analyst will be responsible for identifying incremental logic, analyzing SAP BW cube logic, working with SAP audit tables, and providing insights into underlying table information.

• Work closely with stakeholders to understand business requirements and translate them into SAP solutions.
• Analyze existing SAP systems, including SAP ECC and SAP BW, to identify areas for improvement and optimization.
• Collaborate with technical teams to develop and implement SAP ABAP solutions.
• Participate in SAP ECC to Hana migration projects, ensuring smooth transition and minimal disruption to business operations.
• Conduct analysis on SAP BW cubes and provide recommendations for optimization and efficiency.
• Perform data analytics projects related to SAP, leveraging SAP-related tools and technologies.
• Utilize SAP audit tables to ensure data integrity and compliance with regulatory requirements.
• Identify incremental logic and provide solutions to enhance SAP system functionality.
• Provide support and guidance to end-users on SAP-related issues and queries.

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum of 5 years of experience working as a SAP Business Analyst.
• Proficiency in SAP ABAP programming language.
• Strong understanding of SAP HANA development concepts and best practices.
• Experience with SAP BW data modeling, ETL processes, and reporting.
• Knowledge of SAP functional modules such as FI/CO, MM, SD, etc.
• Excellent analytical and problem-solving skills.
• Ability to work independently and as part of a team.