The Emerging Threat Analyst role is an intermediate level position responsible for driving efforts to detect, monitor, and prevent emerging cyber threats with the potential to lead to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

As an Emerging Threat Analyst, your role is to monitor, identify, and analyze new and evolving threats to Citi's information systems, networks, and data. You'll stay at the forefront of emerging technologies, vulnerabilities, threat actors, and attack vectors leveraging this knowledge to anticipate and mitigate future potential risks. Collaborating with cross-function teams, you'll develop proactive strategies and countermeasures to protect against these emerging cyber threats (or near-term threats), ensuring resilient and strong controls and/or mitigations. You will help create actionable dashboards to identify these threats. You'll author expert reports and provide recommendations for enhancing defensive capabilities. This role also requires the ability to assess and analyze large data sets to identify potential threats and trends. Strong analytical skills, a deep understanding of cyber principles, big data experience, creativity, and a proactive mindset are essential for success in this dynamic and critical role.

Responsibilities:

• Develop corrective action language for Information Security (IS) gaps and ensure risk closure meets Citi requirements or industry best practices.
• Facilitate the implementation of approved IS tools and identify/recommend new or improved security solutions or emerging technologies.
• Mitigate risk by analyzing the root cause of issues, impacts to business, and required corrective actions and develop security solutions.
• Ensure IS compliance and seek opportunities to enhance the efficiency of IS policies and procedures.
• Identify significant IS threats and vulnerabilities, and define appropriate controls for discovered threats, documenting the business response.
• Analyze large data sets.
• Disseminate changes to IS regulations and standards to Business and Program owners.
• Provide Information Security advice and counsel as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Serve as a conduit between technology and business teams and provide support on a wide range of threat intelligence projects, including the ability to identify, collect, and analyze multiple data sources
• Support incident response function in Singapore.

Qualifications:

• 5-10 years of relevant experience.
• Additional technical certifications are preferred.
• Demonstrated ability to research and apply current information regarding the IS field.
• Consistently demonstrates clear and concise written and verbal communication.
• Proven influencing and relationship management skills.
• Proven analytical skills.
• Intelligence and investigations experience with detailed knowledge in data analytics, cyber security protocols, cyber threat intelligence, and cyber-fraud investigations.
• Experience supporting client matters while meeting tight deadlines and customer requirements.
• Experience in one or more cybersecurity functions such as Cyber Threat Intelligence, Threat Hunting, System Administration, Intrusion Detection / Prevention, Monitoring, Incident Response, or Digital Forensics.
• Familiarity with the NIST Cybersecurity Framework, Center for Internet Security Critical Security Controls.

Education:

• Bachelor's degree in IT, Computer Science, Intelligence, or equivalent experience.
• Master’s degree preferred.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Securities & Derivatives Junior Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Support trade capture management, trade documentation and securing approvals for product risk rating and loanable value
• Ensure seamless derivative trade lifecycle events management
• Provide analytical and administrative support to sales team, product desks and business execution teams with regards to derivatives and securities transactions
• Minimize processing risk and perform root cause analyses of discrepancies or spikes in trade position, and ensure adherence to audit and control policies
• Escalate all issues in a timely manner and oversee client and business ad-hoc queries and requirements
• Provide informal guidance and/or on-the-job-training to team members
• Support team during peak volume periods and other absences and support the on-boarding and training of new employees
• Proactively work with Tech to resolve production issues
• Participate in UAT testing, review test cases and/or test evidence

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant Degree or equivalent experience
• Efficient and effective with numerical tasks and transactions
• Proven success with working in a team environment
• Ability to work under pressure and manage to deadlines
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Vulnerability Assessments Analyst - Red Team, AVP will participate in the Adversary Emulation program by emulating cyber and criminal threat actors targeting Citi. The candidate will conduct Intelligence-led Red Team Testing and Penetration Testing targeting people, process, and technology. The candidate may also conduct regulatory driven Red Team Testing. To be successful in this role, the ideal candidate will have some experience in the following:

Responsibilities

• Support Citi’s Red, Blue, and Purple Teams during the execution of offensive security assessment operations
• Participate in advanced exploitation operations against a large global enterprise, including Red and Purple Team operations
• Identify opportunities to automate and standardize information security controls and for the supported groups
• Resolve any vulnerabilities or issues detected in an application or infrastructure
• Analyze source code to mitigate identified weaknesses and vulnerabilities within the system
• Review and validate automated testing results and prioritize actions that resolve issues based on overall risk
• Scan and analyze applications with automated tools, and perform manual testing if necessary
• Reduce risk by analyzing the root cause of issues, their impact, and required corrective actions
• Assist the development and delivery of secure solutions by coordinating with business and technical contacts
• Assist in assessing risk when making business decisions
• Demonstrate particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

2+ years’ experience or equivalent knowledge and exposure are required with most of the following:

• Assisting in attack surface management
• Leveraging the MITRE ATT&CK Framework
• Helping to conduct Adversary Emulations or Assumed Breach Exercises
• Familiarity with industry Adversary Emulation Frameworks like PTES, CBEST, iCAST, GFMA
• Knowledge of tools and processes used to expose known and undocumented vulnerabilities in various different systems
• Assisting with Purple Team Testing
• Participation in Cyber Tiger Team operations
• Helping with Vulnerability Assessments and Penetration Testing (application and/or infrastructure) and articulating security issues to technical and non-technical audience
• Identifying, researching, validating, and exploiting various different, known, and unknown security vulnerabilities on the server and client side
• Red Team testing tools: Cobalt Strike, Red Team Toolkit, etc.
• Vulnerability Assessment tools: Nessus, Qualys, etc.
• Exploitation frameworks: Metasploit, CANVAS, Core Impact
• Social Engineering campaigns: email phishing, phone calls, SET
• An understanding of OSI model
• Security devices: Firewalls, VPN, AAA systems
• OS Security: Unix/Linux, Windows, OSX
• Understanding of common protocols: HTTP, LDAP, SMTP, DNS
• Web application infrastructure: Application Servers, Web Servers, Databases
• Web development and programming languages: Python, Perl, Ruby, Java, .Net
• Reporting information security vulnerabilities to the business

Education:

• Bachelor’s degree/University degree or equivalent experience
• Industry-accredited security certifications highly preferred but not required (e.g. PNPT, OSCP, OSCE, GXPN, GPEN, GCIH, GWAPT, GCFA, or CISSP)

Responsibilities

Develop an in-depth understanding of Incident Management Lifecycle

• Build the knowledge base and understand the various application service flow  product, and services

• Able to develop, edit, and distribute effective internal and external communication in a timely and accurate manner as per the documented process

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels

• Liaise with L2 support groups to collaborate on the resolution of incidents and problems

• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly

• Track update and resolve all assigned requests in the incident management system, ensuring that documentation is thorough, accurate, and meets a standard of high quality

• Enhance technical skills through participation in ongoing training

• Able to communicate and work cordially in global team with teammate from different culture and in time zone.

• Ensure all incidents and changes are in compliance to ITIL and operation policy

• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

• Supporting the Command and Control of all Critical and High priority incidents for Visa services

• Strive to enable the team to restore IT services as soon as possible using Incident Management techniques

• Timely communication/update to all stakeholders, including senior/executive management. transform technical detail into business language and meet OLAs.

• Drive Improvement of Service Quality by preventing future interruptions to service by way of Continuous Improvement via Problem Management interfacing with Global Problem Management & Support teams

• Ensure accurate logging of incidents in ServiceNow, producing incident summary reports/executive summaries, other reports, appropriate for use in post incident review or for formal internal/external customer review

• Ensure all functions adhere to all policies and procedures to meet the requirements of the Audit, Regulators and Compliance guidelines.

• Representation & Participation for the Major Incident team during operational meetings

• Ability to prioritize and multitask. Flexibility and adaptability in work approach

• Ability to communicate well and manage highly stressful situations during the Incident.

• Ability to work unsupervised and make decisions based on the policies and procedures

• This role may require Weekend On-call support.

• Role modelling Visa's leadership principles

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Transaction Capture Senior Analyst - Hybrid (Internal Job Title: Securities & Derivatives Sr Analyst – C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Resolve complex process problems which require an in-depth evaluation of basic securities processing procedures and industry standards
• Process various securities tasks, including calculating net asset value,reconciling cash and holdings, and pricing securities
• Offer advanced solutions for assigned securities processing areas
• Provide guidance and assistance to junior staff
• Oversee the set-up of new securities, while representing a securities processing team, and acting as the analytical and procedural expert
• Serve as analytical or procedural expert for securities processing deliverables/initiatives
• Prepare expense budgets, analyze expense calculations, and prepare unaudited financial statements
• Assist with the development of new techniques and streamlining securities processing activities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of relevant experience
• Consistently demonstrates clear and concise written and verbal communication skills
• Bachelor’s Degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

About the job:

The successful candidate is to manage and drive special projects from end to end in accordance with the timeline and desired outcome, as well as plan, budget, oversee and document all aspects of the specific projects, while providing data analysis support. Work closely with the project management team to make sure that the scope and direction of each project is on schedule, as well as other internal stakeholders for support. This is a great opportunity to learn from and step into a leading on-demand food delivery experience!

Responsibilities:

• Support project management team in providing insights and data analysis to push projects
• Closely managing and driving projects, roadmaps, milestones, timeline and achievements
• Monitoring project KPIs, building and managing project dashboard to help evolve and define project vision and strategy coordination and completion of projects on time within budget and within scope
• Set deadlines, assign responsibilities and monitor and summarize progress of project
• Develop a detailed project plan to monitor and track progress
• Working closely with other departments to achieve best possible outcomes
• Perform risk management to minimize project risks
• Prepare reports for management regarding status of project

1 year contract under employment agency payroll

Salary: Up to $5690 (company does not offer bonus)

Working location: Changi Business Park

Working Hours: 9am to 6pm

There is no shift however if any issues in production, the candidate must take ownership of resolving the issues.

For releases it will be weekend and candidate must be flexible to come to office on weekends to manage change releases. comp off will be given accordingly for the weekend support.

Skills and Experience Required:

• At least 2 years working in an L2 Application Support Environment

Core technical competency required :

• Linux; Unix Shell Scripting
• SQL (MYSQL/MSSQL)
• Java/Web-based (Troubleshooting & debugging skills)
• OpenShift/Docker

Role and Responsibility:

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, hering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level & quality.

Good to have experience:

1. AngularJS
2. ActiveMQ
3. Elastic Search
4. Application Monitoring Tools
5. CI/CD (Continuous Integration & Continuous Deployment)
6. Python
7. Microservices concept

• Experience in application implementation projects in financial institutions would be advantageous
• Strong analytical and problem-solving skills
• Ability to perform impact analysis in a structured manner
• Good verbal & written communication skills
• Proactive and able to work independently and under pressure
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Control Risks is looking to hire a Senior Open Source Intelligence Analyst to support a premier client of ours. The Senior Open Source Intelligence Analyst will conduct research and provide intelligence to the Threat Assessment Management Services (TAMs) in a timely manner to support the investigation and mitigation of threatening incidents or behaviours. OSINT analysts also support Executive Protection and employee, facility, event safety and security by providing persistent situational awareness research and support.

Responsibilities include, but not limited to:

• Assist the Open Source Intelligence Program Manager as required to fulfil project requirements, assist in task delegation, and provide quality control.
• Review intelligence reports for grammatical and spelling errors as well as research and analysis quality.
• Utilize OSINT research methodology for real-time situational awareness and analysis.
• Monitor worldwide events; identify events with the potential to impact the Client's assets, executives, and operations. Examples of relevant event categories include, but are not limited to: natural disasters, transportation disruptions, political instability, terrorism, and crime
• Intensive analysis of data collected and produce timely, useful, and custom-tailored intelligence reports, threat assessments, and Person of Interest (POI) investigation reports, etc.
• Identify POIs who exhibit concerning, unwanted, or violent threatening behaviour toward the Client, its executives, employees, or community
• Research, evaluate, and assess and continually monitor POIs and their activity and disseminate information to Client stakeholders as needed.
• Situational awareness coverage for Client events, employee travel, and executive protection
• Draft and review concise notifications for distribution to the Client's decision-makers and global security leaders
• Identify potential risks and negative sentiment on social media, news sites, forums etc. to provide protective intelligence in support of executive security.
• Collaborate with a cross-functional team of other global security professionals in support of the TAMs 24/7/365 operations and develop effective relationships with other stakeholders.

• 5+ years of experience and relevant education (bachelor’s degree in history, political science, international relations, intelligence analysis, criminal justice, regional studies, or a related discipline; master’s degree strongly preferred)
• Able to provide guidance and mentorship to junior analysts as needed.
• Experience with OSINT methodology
• Broad knowledge of geopolitical affairs, and global awareness of influences on business goals and strategies
• Attention to detail, with the ability to anticipate trends which may have an impact on the organisation, extending to environment and people
• Ability to interpret high volumes of data, from multiple sources
• The ability to compile concise and accurate reporting, using the appropriate language for its audience
• Work well under pressure in moments of emergency response
• Responsive to changing environments and adaptable to unpredictable circumstances
• Strong client focus and the ability to build and maintain relationships
• Excellent research, analytical, writing, and verbal presentation skills
• Excellent skills, in MS office, and confident to learn new systems
• A team player who works professionally with colleagues and stakeholders at all levels
• An excellent understanding of client and business confidentiality
• Cultural awareness and ability to work alongside a global team
• Proactive and confident in articulating ideas with peers across organisation
• Ability to demonstrate resilience and perseverance in difficult situations

Job Summary

We are seeking a skilled IT Business Analyst with a strong interest in analyzing business processes and driving process re-engineering initiatives to enhance operational efficiency.

You will be part of the IT Application team supporting In-house applications.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering,
• At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Knowlege of software development lifecycles and agile methodologies;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• Agile / Scrum certified;
• CBAP (Certified Business Analysis Professional) certification.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Your contribution to something big

• Mine, model and analyze datasets to drive optimization and improvement of business strategies
• Support in bringing data together and creating insights in the marketing function; work with teams across different country, different functions
  • E.g. Vehicle application Catalogue, vehicle/application/product analysis, Market potential analytics etc.
• Support in digital projects such as eCommerce
• Develop smart and efficient solutions to reporting and data extraction needs using SQL, Python etc
• Prepare analysis and actionable insights that will be used to support or devise new marketing strategies
• Prepare reports and utilize PowerBI for data visualization
• Assist in other ad-hoc analytics projects

As an API Functional Business Analyst, you will serve as a key liaison between technical teams and business stakeholders in the successful delivery of API solutions. Your role will involve gathering, analyzing, and documenting requirements to enhance our API offerings, ensuring they meet the business needs and comply with industry standards.

Key Responsibilities:

• Gather and document business requirements for API functionalities from stakeholders.
• Payment Experience is must
• Translate business requirements into functional specifications for technical teams.
• Conduct analysis of existing APIs and provide recommendations for improvement.
• Collaborate with developers to ensure understanding and execution of requirements.
• Define API testing strategies in coordination with the testing team.
• Facilitate discussions on API design, usability, and performance with stakeholders.
• Monitor API performance and propose enhancements based on user feedback and data analysis.
• Maintain comprehensive documentation, including API specifications, user guides, and training material.
• Stay updated with industry trends and best practices regarding API development and implementation.

Qualifications:

• Bachelor's degree in Computer Science, Business Administration, or a related field.
• Minimum 5 years of experience as a Business Analyst with a focus on APIs.
• In-depth knowledge of API technologies, standards, and best practices (e.g., REST, SOAP, JSON, XML).
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Experience working with cross-functional teams and translating technical concepts for non-technical stakeholders.
• Excellent communication, documentation, and presentation skills.
• Familiarity with Agile methodologies is a plus.
• Passion for technology and a keen interest in improving business processes through API solutions.

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).

Collaborate with cross-functional teams to identify and resolve production issues.

Perform root cause analysis and provide solutions to prevent future issues.

Create and maintain documentation related to production issues and resolutions via JIRA.

Implement and maintain processes and procedures to improve production support.

Provide daily, weekly, and monthly reports on system performance and issue status.

Ensure proper deployment and release of software updates & infrastructure patches/upgrades.

Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.

Deployments during silent hours.

Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

Bachelor’s degree in Computer Science or related field.

2–4 years of experience in Production Support or related role.

Strong technical skills in Java, SQL, UNIX, and scripting languages.

Ability to troubleshoot and resolve complex production issues efficiently.

Excellent problem-solving and analytical skills.

Effective communication skills to collaborate with cross-functional teams effectively.

Willingness to participate in on-call rotation.

1 year contract under employment agency payroll

Singaporean with min Diploma in IT, good hands on experience using SQL, and basic experience using Linux/UNIX to apply. Applicants must be able to work shift hours (including nights, weekends, and public holidays) and salary range is between $3200 - $4200

This role involves supporting the Development team, ensuring app runs smoothly, conduct health checks, recovery and other related tasks

Requirement:

• Singaporean
• Must have good hands on experience using SQL and at least basic experience using Linux/UNIX
• Need to pass Hackerrank assessment and demonstrate proficiency in SQL and Linux during the technical interview
• Must be able to commit to working shift hours, even on night shift, weekends and public holidays
• Diploma / Degree in IT or Computer Science
• At least 1 year working experience in IT
• Need to have eagerness to learn and perform with commitment
• Must serve 2 months notice when hired for this project

Work Location: Changi Business Park
Monthly salary inclusive of allowance: $3200 to $4200 (company does not offer bonus)

Below is the Shift Timing (Working 5 days a week, involves rotating shift and support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Transport is claimable - before 7am (for morning shift 6am to 3pm), after 11pm (afternoon shift 2pm to 11pm)

Junior L2 Production Support (Java-base)

• Experience in Unix commands, SQL queries
• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup, C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Job Summary

Purpose of job

Provide leadership in developing, implementing, and evaluating evidence-based dementia and caregiver support programmes. Supervise the team’s clinical practice, lead outreach efforts, and engage stakeholders to ensure person-centric service delivery. This role supports the rollout of non-pharmacological services for persons with dementia, covering preventive to intervention work, in collaboration with partners and volunteers.

Key Responsibilities Areas

• Provide leadership in developing, implementing, and evaluating evidence-based dementia and caregiver programmes to ensure holistic and person-centric service delivery.
• Case Management of mental health and dementia-related cases, overseeing care coordination, case planning, psycho education, referrals, and multi-disciplinary interventions.
• Deliver psychotherapy, psychoeducation and care planning support for clients and caregivers after diagnosis from primary and tertiary healthcare settings
• Build and maintain networks with stakeholders, community partners, and agencies to enhance care support and service linkages.
• Supervise and guide the care team through individual and group supervision, ensuring adherence to service protocols and best practices.
• Provide clinical direction and monitor the care team’s practices to ensure high-quality service coordination and linkage.
• Develop and review care plans, workflows, communication processes, and service manuals for continuous service improvement.
• Oversee the training and professional development of the care team, monitoring competencies and performance to support growth.
• Prepare regular administrative reports in line with service requirements and programme goals.
• Plan, implement, and evaluate groupwork and outreach initiatives for clients and caregivers.
• Undertake any additional duties as assigned by the Head of Community Mental Health and the Executive Director.

Requirements

Experience:

• Relevant experience in mental health and dementia care, including case management, groupwork, programme development and community engagement
• Proven experience in supervising and leading teams to deliver high-quality services.

Qualifications:

• Graduate Diploma, Bachelor's, or Master's degree in Social Work, or
• Nursing or Relevant Allied Health Qualifications

Others:

Required travelling for home visits to different locations in service boundary.

Competencies

• Knowledge in case management for various mental illnesses, person-centric care, dementia, and disease management.
• Team player with strong interpersonal and communication skills.
• Preferably bilingual and knowledge of dialects will be an added advantage.

Please send in your CV with expected salary to [email protected]

Only shortlisted candidate will be notified.

About This Role:

This role will be part of a dynamic team to drive acquisition and business development for the bank’s commercial cards program. You will partner closely with key stakeholders across departments to support acquisition and ongoing management of commercial cards for SMEs and Midcap clients. The role will provide end-to-end support for acquisition efforts, marketing campaigns, post-sales support, and ongoing account servicing.

Responsibilities:

• Support acquisition and marketing campaigns for the bank’s commercial cards to deliver to acquisition goals
• Follow up on inbound customer leads generated from various touchpoints/channels e.g. branches, campaigns and contact centre
• Assist customers in signing up for the bank’s commercial debit and credit cards, and related commercial solutions
• Follow up on application enquiries and submission
• Work closely with internal stakeholders including contact centre, business support, legal and compliance to ensure a smooth card application process
• Maintain client satisfaction within a predefined standard turnaround time
• Serve as an internal reference for commercial cards product features, operational and technology aspects and SME and/or Midcap clients
• Demonstrate ability to look beyond issues by identifying root causes, identifying solutions and championing the initiative to improve / fix issues
• Act as a client advocate and having an end-to-end ownership to client issues
• Handle any other general administration duties and assist in ad-hoc projects as required

This is a 12 Month Contract based in Singapore on a renewal basis, Candidate with Financial or Banking Industry will be preferred.

Key Responsibilities:

• Gather and analyze data to identify business opportunities and areas for improvement.
• Develop and document business requirements and processes.
• Collaborate with stakeholders to understand their needs and provide solutions.
• Create reports, dashboards, and visualizations to communicate findings.
• Assist with project management and coordinate with various departments.
• Identify automation opportunities and recommend process improvements.
• Conduct market research and analyze industry trends.
• Support the development and implementation of business strategies.

Mandatory Requirements:

• Hands-on experience in conducting business analysis functions, stakeholder management, solution designing, software test planning, vendor management and production support.
• Experience in the documentation of BRD, FSD, use cases, visual modelling and business processes.
• Experience in ETL/ELT process, SQL and API.
• Experience in Agile methodology skill with strong delivery mindset.Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 to 5 years of relevant experience in technology business analysis or software development, and familiar with business applications in investment/banking industries.
• Excellent interpersonal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project teams.
• Possess strong analytical, critical thinking, problem-solving skills and a team player who has growth mindset and confident to work independently
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices."

Job Summary:

The Account & HR Support role provides comprehensive administrative assistance to both the accounting and human resources departments. This position ensures the smooth processing of day-to-day accounting tasks, while also supporting HR functions, including employee records management, and employee relations. The ideal candidate will have a strong understanding of basic accounting principles, excellent organizational skills, and an ability to handle confidential HR information.

Key Responsibilities:

Accounting Support:

• Assist in managing accounts payable and receivable processes.
• Help maintain general ledger and assist in reconciliation tasks.
• Process invoices and verify accuracy.
• Track and file financial documents, ensuring proper documentation.
• Coordinate with vendors and clients for payment inquiries or discrepancies.
• Maintain an organized filing system for financial records.
• Assist with payroll preparation by verifying timesheets and employee data.

HR Support:

• Help onboard new employees by preparing welcome materials, conducting orientation, and ensuring all necessary documentation is completed.
• Maintain employee records in compliance with company policies and legal requirements.
• Assist with payroll administration, ensuring data entry for salaries, deductions, and benefits is accurate.
• Support benefits administration, including enrollment and tracking of employee benefits.
• Manage and track employee leave requests, attendance, and other HR-related records.
• Handle routine HR inquiries and escalate issues as needed.
• Assist in employee relations by ensuring a positive work environment and supporting team communication.

Qualifications:

• Diploma / NITEC in Accounting, Human Resources, Business Administration, or a related field.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Strong multitasking and problem-solving abilities.
• Basic knowledge of labor laws and regulations is an advantage.
• Having a positive and willing to learn attitude.

1 year contract through employment agency payroll

If you are a Singaporean with at least a Diploma in IT, good hands on experience with SQL and Linux, and are able to work shift hours (including nights, weekends, and public holidays), with an expected salary of up to $4200, feel free to apply

This role involves supporting the Development team, ensuring app runs smoothly, conduct health checks, recovery and other related tasks

Requirement:

• Singaporean
• Must have Intermediate knowledge and good hands on experiences using SQL and basic in Linux
• Must be able to commit to working shift hours, even on night shift, weekends and public holidays
• Need to pass Hackerrank assessment and demonstrate proficiency in SQL and Linux during the technical interview
• Diploma / Degree in IT or Computer Science
• At least 1 year working experience in IT
• Need to have eagerness to learn and perform with commitment
• Willing to serve 2 months notice if join to work in this project

Work Location: Changi Business Park
Monthly salary inclusive of allowance: $3300 to $4200 (company does not offer bonus)

Below is the Shift Timing (Working 5 days a week, involves rotating shift and support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Transport is claimable - before 7am (for morning shift 6am to 3pm), after 11pm (afternoon shift 2pm to 11pm)

Junior L2 Production Support (Java-base)

• Experience in Unix commands, SQL queries
• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup, C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Reporting to Guest Support Manager, this role will need to Interact with all customers (internal and external) in a friendly, helpful and expedient manner.

DUTIES AND RESPONSIBILITIES

• Ensures that reservations team replies to all guest requests within 24 hours of receipt.
• Ensure daily trace/follow up reports are handled according to the requirements.
• Support Guest Support Manager and Revenue Manager for setting up and achieving set revenue targets.
• To develop an effective process in sequence of action in call handling, customer enquiries, product descriptions and closing the sale.
• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
• To assist Guest Support Manager to provide training in all aspects of reservations operations to the Guest Support and Front Office teams to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and guest satisfaction.

JOB REQUIREMENT

• Minimum Diploma in hotel management, Business Administration or relevant discipline.
• Minimum of 2 years relevant experience in a similar capacity.
• Basic knowledge in using OPMS and all related systems.
• Proficient in Microsoft office
• Good interpersonal and communications skills

*Only shortlisted candidates will be notified.

This above role will play a crucial role in supporting the main Executive Assistant to ensure smooth operation of the International Business Office (IBO) administrative functions.

• Assist in booking travel arrangements, including flights, accommodation and transportation.
• Support the application process for Visas for the IBO team. Liaison with travel agencies, embassies and other group companies to confirm the latest Visa requirements for travel designations.
• Support EA to manage IBO team’s calendars.
• Manage official communications, including calls and emails. Act of point of contact between internal and external stakeholders.
• Assist in planning and organizing both internal and external meetings and events. Ensure timely communication and preparation with all relevant parties.
• Assist in reconciling and verifying the IBO team’s travel and entertainment claims in accordance with the Company’s business expense policy. This includes preparing travel requisition and submission of claims, etc via our system.
• Organise and maintain records, files and documents relating to IBO administration
• Assist in drafting and reviewing memos, letters and other correspondences
• Ensure confidentiality and accuracy in handling sensitive information
• Taking detailed meeting minutes
• Administrative duties and any other duties assigned by the Executive Assistant.

Requirements

• Minimum Bachelor’s degree in business administration, Office Management or equivalent
• At least 3-5 years’ relevant work experience
• Good communication and interpersonal skills
• High level of discretion and confidentiality

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

This role will act as the intermediaries between other internal departments within the organization and also liaise with external parties with regards to accounting related matters.

ACCOUNTS RECEIVABLE

1.    AR Retail Sales, Collection & Reconciliation

2.    AR Non-Retail / Non-Trade, Collection & Reconciliation

3.    Bank Statement Reconciliation & Reporting

4.    Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1.    Bank Related Support & Liaison

2.    General Insurance Coverage

3.    Payment Terminals Arrangement & Follow-up

4.    Liaise with Company Secretary

5.    Liaise with Singapore Department of Statistics

6.    Ad Hoc Tasks/Projects assigned

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1-3 years’ experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

Seeking Singaporean with min 4 years good working experiences as L2 Production or Application Support with strong skillsets of Linux and SQL and able to work shift hours on-site to provide 24x7 operational support including weekends and holidays as per assigned roster

1 year contract under employment agency payroll

Work Location: Changi Business Park

Monthly salary inclusive of allowance: $4600 to $5600 (company does not offer bonus)

Below is the Shift Timing (Working 5 days a week, need to support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Transport is claimable - before 7am (for morning shift 6am to 3pm), after 11pm (afternoon shift 2pm to 11pm)

Jobscope:

• Provide 24x7 operational support for all production practices including weekends and holidays for Bank Security Apps
• Ensure system availability 24x7. Perform system Recovery in the event of system incapacity or outages.
• Provide technical expertise to facilitate investigation of complex technical issues in a timely and efficient manner.
• Possess strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.
• Monitor System health check & work towards continuous improvement to prevent system issues by early problem detection. Automate the daily monitoring and manual operations to improve system resiliency and stability.
• Regular health-check and capacity assessment of Production environment from BAU growth perspective and incoming project volume.
• Manage end to end Incident Management including investigation, recovery of service, and post recovery follow up on corrective/ preventive actions.
• Manage customer queries and close reported incidents within agreed SLA with business. Work with different stakeholders including business, infrastructure and application support teams to resolve the issues.
• Work with infra support including Middleware, DBA and SAs on system maintenance & infra related issues troubleshooting.
• Work on application BAU related tasks & projects, e.g. DR exercise, audit queries, SOP documentations update, system upgrade for EOS/EOL components, etc
• Ensure strong governance on Change Management Process, Data protection and Priviledge ID access control.
• Work in shift on-site to provide 24x7 operational support including weekends and holidays as per assigned roster. Roster is 5-day work per week. Those on shift on weekends/ public holidays will be given off on weekday
• Must have 4 years good working experiences as L2 Production or Application Support with strong skillsets of Linux and SQL

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Specialist - C11, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• 
  

The Insurance Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Vice President (VP), Digital PM Lead Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Digital PM Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Partner closely with a cross-discipline team of technology talent, strategists and producers to invent and execute innovative solutions across a diverse range of channels including digital, mobile and bank branches.
• Plays a key role in developing and managing the implementation of the digital product suite (Citibank Online and Citi Mobile App) for existing customers across businesses
• Plays a key role in managing digital governance and controls, with a sharp focus on clean execution and tightening process
• Manages issues and complaints on the platform including end-to-end tracking of critical incidents, internal governance and controls forum reporting
• Manages key projects/digital initiatives and delivers positive outcomes in line with business deadlines
• Proactively work with different stakeholders to identify pain points, key product capabilities, or points of differentiation that will help create a leading banking app
• Suggest innovative ideas and improvements in the customer journey to improve responses and design, and work as problem solver for key initiatives across multiple business areas to deliver digital projects
• Deliver against ambitious business objectives
• Provide platform, product, and customer experience leadership in a fast-paced environment
• Engage with an experienced cross-disciplinary staff to conceive, design and develop innovative financial platform products
• Responsible for the overall vision, technical capabilities and roadmap of the digital product platform
• Engage with businesses and shape business and product requirements in to platform requirements
• Own the overall platform business plans and roadmaps
• Drive product development for new initiatives
• Make appropriate tradeoffs to optimize time-to-market
• Maintain the product roadmap, and clearly communicate goals, roles, responsibilities and desired outcomes throughout the company
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Bachelor's Degree in Computer Science/Business Management/Engineering
• Advanced degree
• Experience leading digital initiatives
• Extensive experience working with engineers and developers to understand what is technically possible.
• Strategic, results-driven leader who is passionate about designing best-in-class digital experiences and staying at the forefront of cutting edge technology in the servicing space
• Ability to communicate effectively with business seniors and technical teams

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

We are looking for a Senior Data Analyst that is excited about the below Mission and Outcomes over the next 6-12 months.

Mission:
Drive informed decision making within the COO’s organization by turning data from our Accounting, Corporate Secretary, FinTech and Compliance operations into actionable insights that improve the robustness and profitability of Sleek’s operations.

Outcomes: 

1/ Data reliability 
Ensuring that your analysis is at least 90% accurate, with clear understanding and explanation of what causes the 10% gap.

2/ Dashboard creation and management 
- Visualizing data in Looker Studio or Tableau, in a way that is clear and concise
- Calculation of metrics are to be consistent with existing dashboards
- Dashboards are to be prototyped with the end user in Google Sheets before created
- Efficient/ scalable solutions to be proposed to ensure long-term sustainability of dashboards
- Dashboard usage is to be reviewed every quarter those with low utilization are to be archived

3/ Documentation 
Ensure all key metrics and calculations are clearly documented in Google Docs and pinned/ linked in our internal Wiki or Slack channels.  Language should be accessible to other Data Analysts and non-technical stakeholders.

4/ Data quality recommendations
Work with Tech, Product and Data Engineers to ensure data pipelines are robust and efficient, so that Big Query is maintained as best as possible.

5/ Collaborate with other Data Analysts 
Even though you’ll be embedded within the functional team and working independently, you’ll need to contribute to an inclusive, friendly, knowledge sharing culture with other DAs, so that everyone is aware of each other's workstreams/ sprints, challenges and learnings.

To do this, you will have a minimum of 5 years experience as a Data Analyst.

The interview process

The successful candidate will participate in the below interview stages (note that the order might be different to what you read below). 

We anticipate the process to last no more than 3 weeks from start to finish. Whether the interviews are held over video call or in person will depend on your location and the role. 

Case study
A ~60 minute chat with the Hiring Manager (COO) or CFO and 1-2 other Data Analysts, where they will give you some real-life challenges that this role faces, and will ask for your approach to solving them.

Career deep dive 
A ~60 minute chat with the Hiring Manager (COO). They’ll discuss your last 1-2 roles to understand your experience in more detail.  

Behavioural fit assessment
A ~60 minute chat with our Head of HR or the CFO, where they will dive into some of your recent work situations to understand how you think and work.

Offer + reference interviews
- We’ll make a non-binding offer verbally or over email, followed by a couple of short phone or video calls with references that you provide to us. 
- We are offering SGD 3,000 to SGD 4,000 monthly remuneration for this role, along with the other financial, wellbeing and lifestyle benefits mentioned earlier in the job description.

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at sleek.com.

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 2-3 days per week if you live in Singapore or Hong Kong, or 5 days per week if you’re fully remote. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilizing AI in our space and are developing a regional center of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp: Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through Sleek Sign. We aim to be Carbon Neutral by 2030.