Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job description:

We are looking for experienced Interfaces Analysts for Epic’s software in connection with the implementation of Epic’s integrated suite of healthcare software. You will provide analysis for, expertise in, and technical assistance with the creation and maintenance of an electronic data interchange (“EDI”) system to facilitate the transfer of information between the customer’s current (non-Epic) software systems and their Epic applications. You will be responsible for EDI system analysis and design, as well as development, implementation, support, testing and troubleshooting of the interfaces that allow Epic’s customers to transfer data between their software systems.

Job requirements:

· Bachelor’s degree or higher in engineering, computer science, math, information systems or a related field

· 1+ years of experience in technical project management, including design, development, testing, implementation and maintenance of interfaces to Epic software. Must have supported an Epic software go-live or upgrade.

· Hold appropriate Epic certifications in:

• Bridges Interface application
• A major Epic software application
• Chronicles and Cache programming

Skills and competencies:

• Demonstrated interpersonal communication skills
• Hold strong project management competencies including team coordination and problem solving skills
• Pass Epic’s standard pre-hire assessment test for the role
• Demonstrated judgment in handling escalations

Who Are We?

We are a regional Robo-Advisory platform (www.autowealth.sg), based in Singapore. We are in the exciting FinTech sector and we are one of the earliest Robo-Advisory platforms serving the retail market to be licensed by MAS.

Through our innovative technology, we have digitized and automated the entire investment advisory value chain - from investment consultation to portfolio construction to investment management!

With our proprietary algorithm, we have outperformed ALL unit trusts with a similar global investment mandate available in Singapore over the last 3 years. Yet, through automation, we were able to keep our workforce lean and provide such services at approximately ¼ the fees of traditional financial services.

Since launch, we have amassed thousands of clients, including Fortune 500 MNCs, & hundreds of millions of AUM, and have since been featured on Channel NewsAsia, Fintechnopreneur, Straitstimes, Business Times and Zaobao.

We are backed by 2 listed financial institutions.

Specific Responsibilities:

Front-end operations including

• Customer acceptance checking and onboarding including

1. Review documented evidence for accuracy and against self-assessed KYC/AML/CDD checklists for customer approvals
2. Coordinate acquisition of supporting information for account opening and financial situation documentation
3. Verify documents and customer identities
4. Conduct periodic reviews of onboarded customer accounts for money laundering, CFT, and Proliferation Financing warning signs

• Answering clients’ queries and assisting with requests.

Back-end operations including

• Fund injections
• Facilitating trade executions
• Perform trade reconciliation which includes

1. Resolve breaks to manage the associated risks
2. Conduct checking, valuing, and reconciliation of portfolios
3. Identify portfolio exceptions and breaks to conduct resolution activities
4. Identify relevant general ledger and sub-ledger accounts used in product accounting for key transactions

• Identifying and solving issues relating to the performance and efficiency of the business operation

What Should Your Background Be?

• Graduated with a Polytechnic Diploma
• Nice to have: specialisation in finance
• Nice to have: experience in client facing roles

What is in for you

1. Gain experience in the full spectrum of wealth management value chain
2. Learn how to engage retail investors & vendors professionally
3. Gain an understanding of financial technologies

JOB SUMMARY

• Collaborate with Client Insights team members to produce actionable insights that inform product and strategic business choices.
• Assist in drafting research briefs and designing questionnaires for quantitative survey research.
• Set up, test, and implement surveys across digital banking channels utilizing the Qualtrics XM platform.
• Conduct analysis on raw survey data, including charting, statistical evaluation, and verbatim analysis.
• Utilize statistical tools and models (e.g., correlations, causation, driver analysis) to perform in-depth analysis.
• Develop self-service Tableau dashboards for stakeholders, including Product Owners, Designers, Developers, and Insights practitioners.
• Communicate consumer insights effectively through comprehensive data visualizations, written reports, and engaging presentations for both virtual and in-person stakeholders.
• Employ proactive problem-solving skills to quickly formulate recommendations based on qualitative and quantitative data.
• Exhibit strong collaboration skills and a passion for understanding business and user needs.
• Advocate for customer-centric approaches in product development, serving as the client's voice within the organization.
• Collaborate with external research partners and internal governance teams to ensure compliance with IT and risk management standards while meeting other governance requirements.
• Participate in the operational elements of the insights team, including overseeing the workload and adhering to internal regulation requirements.
• Commit to delivering high-quality work with a proactive approach to action and problem-solving.

RESPONSIBILITIES

Business

• Actively develop an awareness and understanding of the wider business, economic and market environment within which the Group operates

Processes

• Support the standardised Research and Insights operating rhythm including research planning & prioritization, performance tracking and stakeholder engagement model

Risk Management

• Identify, assess, and support the control risks related to the Bank’s use of external agencies and advise on risk mitigation approaches.

Governance

• Understand the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Work to ensure we achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, and support to mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Research Managers
• CX Design Team
• Commercialisation Team
• Chief Product Owner (CPO) teams
• Internal Data team

Our Ideal Candidate

• Degree in Marketing, Business, Statistics, Data Science, Information Design, Psychology or a related field (or equivalent practical experience)
• 3+ years’ of experience in supporting the design and execution of quantitative research studies including analysis and final report presentation to stakeholders.
• Operating knowledge of Qualtrics XM Platform (or similar) including survey build, dashboarding, TextIQ and reporting
• Knowledge of data analysis tools and visualisation software, such as R Studio, Tableau or PowerBI
• Previous experience in managing big data sets advantageous.
• Strong Microsoft & Excel Skills
• Solid presentations skills
• Experience in qualitative research an advantage

Role Specific Technical Competencies

• Research Analysis
• Partnership Management
• Business Analytics
• Data Governance and Management
• Business Acumen
• Project Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description & Requirements

Develop user interfaces using React.js and other modern front-end frameworks.

• Create responsive and visually appealing web pages.

• Implement state management using tools like Redux.

• Collaborate with UX/UI designers to ensure a seamless and intuitive user experience.

• Design, develop, and maintain server-side logic using Java and related technologies.

• Implement and maintain RESTful APIs to facilitate communication between the front-end and back-end systems.

• Design, develop, and deploy microservices using Java-based frameworks (e.g., Spring Boot).

• Implement communication protocols between microservices, such as REST or message queues.

• Write complex SQL queries and manage database interactions.

• Work with both relational (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB) databases.

Expertise in Java and JavaScript technologies, specializing in data structures, algorithms, and full-stack development. The ideal candidate will have hands-on experience designing, developing, and maintaining scalable web applications using React, Angular, Vue.js, Spring Boot, and Hibernate in both monolithic and microservices architectures.

Key responsibilities include developing front-end solutions with React and TypeScript, back-end APIs using Spring Boot, and managing databases like MySQL and PostgreSQL. The role requires proficiency in cloud services such as AWS EC2, AWS S3, and experience with Kafka for asynchronous communication. Familiarity with CI/CD processes using Jenkins, and unit testing with JUnit and Mockito is essential. The candidate will work closely with cross-functional teams to deliver high-performance and secure applications.

Key Technologies:

• Frontend: JavaScript, React, Angular, Vue.js, HTML5, CSS3, SCSS, TypeScript

• Backend: Java 8+, Spring Boot, Hibernate, JPA, Redis, Kafka, RESTful APIs

• Databases: MySQL, PostgreSQL, MongoDB

• Cloud: AWS (EC2, S3), PCF

• Version Control: GIT, Bitbucket

• Testing: JUnit, Mockito, Jasmine, Karma

• Oracle Certified Java Standard Edition Developer

• Strong experience with microservices architecture and cloud infrastructure"

Requirements:

• Bachelor’s degree in computer science or a related field.

• Proven experience as a Full Stack Developer with a focus on Java, microservices, and React.

• Strong understanding of software development principles and best practices.

• Experience with version control systems, particularly Git.

• Excellent problem-solving and communication skills.

Technology Stack :

HTML5, CSS3, SCSS, Bootstrap, JavaScript, Typescript, jQuery,

AngularJS, Angular 17, Ngrx, NodeJS, ExpressJS, Jasmine, karma, Jest, i18n, Angular Material,

Responsive Web Design, ReactJS, Adobe analytics, Adobe launch, pdfMake, d3JS, npm packages, Java, Spring boot, Micro services, API integration, Maven, Python

IDE: IntelliJ, Webstorm, Visual Studio Code, Splunk Dashboards, Postman.

CI/CD: Jenkins, Bit bucket, Jira, Confluence, Bamboo.

Experience: 6+ Years

Role: System Analyst

Key Skills: Market Risk, Credit Risk

Key Responsibilities:

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market risk concepts (eg. traded products, VaR, stress testing, risk/limit management)
• Good understanding of key credit risk concepts (eg. traded products, counterparty risk, credit approval process, limit management, excess management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale,highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle.

Key Requirements:

Required Skills

• Experience working with MUREX
• Functional understanding of counterparty risk and pfe
• Experience in product pricing methodologies
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments, market data, Rate curves etc.
• Understanding of simulations and datamart module
• Strong technical & functional background.

Optional Skills

Education:

• Bachelor's or Masters degree in computer science, engineering or in Finance domain
• Related professional/technical qualification will be advantageous although not mandatory
• Strong Murex Knowledge

Responsibilities

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market risk concepts (eg. traded products, VaR, stress testing, risk/limit management)
• Good understanding of key credit risk concepts (eg. traded products, counterparty risk, credit approval process, limit management, excess management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle

Required Skills

• Experience working with MUREX
• Functional understanding of counterparty risk and pfe
• Experience in product pricing methodologies
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments, market data, Rate curves etc.
• Understanding of simulations and datamart module
• Strong technical & functional background.
• Bachelor's or Masters degree in computer science, engineering or in Finance domain
• Strong Murex Knowledge

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTokcsponsorship of a visa

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Product Strategy & Operations team is part of the TikTok Global Monetization Product & Technology organization and holds a strong advertiser focus and a dedication to technical excellence. We work with advertisers from all verticals, such as eCommerce, Retail, Travel, Media & Entertainment, etc, to make TikTok the most immersive and frictionless advertising experience for consumers to discover and purchase products, content and services, and for advertisers to generate and capture new and existing demand at the point of discovery. We are on the critical path to delivering TikTok's Ads revenue and working on building the next-generation performance ads solution for TikTok.

Responsibilities

- Data Analysis and Reporting: Analyze complex data sets to identify business and market trends. Develop, maintain, and manage advanced reporting, analytics, dashboards, and other BI solutions.

- Data Interpretation and Strategy Development: Interpret data and analyze results using statistical techniques. Provide actionable insights and recommendations to drive go-to-market strategies

- Collaboration with PSO to understand their data and reporting needs. Ensure that BI solutions align with business objectives.

- Data Quality and Management: Oversee the data collection, storage, and retrieval processes. Ensure accuracy and consistency of data.

- Project Management: Lead BI projects, including planning, execution, monitoring, and closure. Ensure that projects meet business requirements and are delivered on time.

- Tool and Technology Proficiency: Use BI tools (like Tableau, Power BI, etc.) and database languages (like SQL) to create and manage BI solutions.

- Training and Support: Provide training and support to users on new reports and dashboards. Foster a data-driven culture within the organization

Qualifications

Minimum Qualifications

- Bachelor degree or above, with 5+ years of experience in data analysis, business insights development, and working across global teams.

- Minimum 3+ years of experience in strategy and operations role

- Strong analytical, organizational, and interpersonal skills, combined with excellent verbal and written communication skills.

- Experience using BI tools (like Tableau, Power BI, etc.) and database languages (like SQL) to create and manage BI solutions.

- Detail-oriented, with interest and proven ability to work in a fast-paced, multi-cultural and multi-functional environment, and manage a high-volume workload efficiently.

Preferred Qualification

- Entrepreneurial spirit with strong leadership, who can develop and lead a new initiative from the ground up; thrive in ambiguity.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

12 months renewable contract through Encora

Technical expertise regarding data models, database design development, data mining, clustering and segmentation techniques

• Strong knowledge of and experience with reporting packages (Cognos), databases (SQL etc), programming (Python/R and ETL frameworks)

• Prior experience in handling Python libraries: Pandas, Numpy, Scikit learn, Python Dash, Bokeh, Matplotlib

• Strong Knowledge in statistics and statistical packages for analysing datasets (Excel, SPSS, SAS, Python etc)

• Must have Visualisation knowledge and able to create dashboards in Tableau and PowerBI

• Need to have hands-on experience in Tableau server (Publishing workbook, Administration settings)

• Knowledge in java, C/C++, RTOS QNX is added advantage

• Proven working experience as a data analyst or business data analyst preferred

• 5 to 8 years of relevant expertise.

• Degree in Computer Science, Electrical/Electronic Engineering/Information Management or Statistics

Experience: 3-9 Years

Role: Production Support Analyst

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document.

Key Responsibilities:

· Deliver a 1st class Production Support service to stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Job Description

Responsibilities

• Support the project management for the system development and implementation activities
• Develop business process flows and obtain stakeholder sign-offs
• Facilitate process workflow modelling to collaborate on to-be state/process illustration and closing the gaps between workstreams
• Hold the pen to capture user requirements into features, user stories and acceptance criteria
• Prepare and manage the reporting to communicate project risks, issues and actions to stakeholders
• Ensure that the team adheres to committed timelines and deliverables and assist in de-risking
• Facilitate the creation of test scenarios (where required), training documentation, preparation of test data, collation of change requests, capture of test evidence and ensure the successful completion of UAT
• Co-ordinate user training according to plan
• Hold the pen for L5 documentation (if superusers are unavailable) to refresh L5 documentation
• Other governance, documentation and process work as required.

Competencies

• Total Experience: 3- 5 Years only
• Candidate will need to liaise with stakeholders in China. Proficiency in Mandarin will be highly advantageous.
• Excellent documentation skills for project and system development and testing
• Excellent Visio skills
• Excellent skills in using Azure DevOps for iteration planning, task allocation and tracking and test plans
• Outstanding time management, communication, and organisation skills.

EA Number: 11C4879

Job Responsibility

1. Monitor and assess markets to produce news, price assessments, market commentaries and reports

2. Analyse data to create insights into global commodities trade (mainly coke and coal)

3. Daily contact with traders, buyers and producers and other key market sources to build relationships and gather market intelligence

4. Develop two-way relationships with contacts and share market intelligence

5. Contribute copy to relevant daily news stories, publications and a real-time news service

6. Attend meetings, conferences and industry events to build contacts, report on news.

Requirement：

1. Minimum Bachelor’s degree in International Trade, Economics, Business or Marketing, etc

2. minimum 2 years working experience in well-known industry consulting companies and market research firms.

3. Familiar with the bulk commodity industries such as the Platts Coal and Coke Index

4. Have solid research skills, strong logical thinking and communication skills, and have a clear understanding and keen judgment of macroeconomic policies, major influencing factors of the industry, industry competition pattern, market supply fundamentals, leading companies, etc

5. Excellent communication, negotiation, and interpersonal skills

6. Mature and thoughtful with the ability to operate in a collaborative, team-oriented culture

7. Proficient in Mandarin and English

For application, please provide your CV (incl: current salary and expected salary) in Chinese.

Our client is an established MNC specialising in spare parts distribution for industrial clients, they are looking for a dynmic Customer Support Representative to join their team.

Main Job Description

• Process and maintain customer purchase orders, external customer purchase order systems and electronic data interchange (EDI)
• Compiles and generates various customer/sales report
• Contract review of customer purchase orders
• Capable of working unassisted with OEM and aftermarket customer requirements
• Maintain off-line sales systems as required (i.e., Product Master, FACT)
• Responds to customer pricing requests per established price list
• Interacts with other departments as required (order status, delivery updates, warranty & quality)
• File and maintain documentation
• Interfaces with customers on a day-to-day basis
• Over-time may be required with little or no notice to accommodate customer needs
• Prepares and submits customer quotations per established price list
• Responds to internal and external customer question

Other Functions

• May respond to other administrative requests from Account Managers
• May input forecast information and/or participates in planning meetings
• Picks up and distributes department mail
• Cross train with other Customer Support Representatives
• May provide limited coverage (short term) for account management function
• Small international locations may be involved in other administrative tasks from other functional areas (i.e., payment processing, after hour calls)
• May provide product or technical application information
• May assist in preparing customer account review packages
• Limited face-to-face customer contact, which may involve minimal travel
• Smaller international locations may require low-level product application work
• Actively participates with account receivables management (collection process, validate PO to sales order, collections, etc.)

Job Requirements:

• Expert knowledge of computer systems and software applications
• High level of professional communication and interpersonal skills
• Must work effectively in a team environment
• Able to multi-task, detail-oriented and able to prioritize work load efficiently
• Sound judgment and decision-making skills regarding routine, day-to-day functions
• Thorough understanding of the organization and internal resources
• May be required to have multi-lingual language capabilities dependent on customer base or location (verbal and written)
• Solid understanding of the sales process
• Able to understand and apply, to some extent, international commercial transaction specifics

Log on to URL to Apply: https://www.titansoft.com/en/career/220

Do you have a keen and methodical eye in solving complex puzzles? Do you carry yourself with confidence in the face of numbers? Does navigating through data to create sensible tables and graphs scratch a particular itch of yours? If so, then the job of an Application Support Analyst (ASA) may be for you!

As an ASA, you will be the backbone to the company in ensuring data integrity under your watch. Working with other Software Developers, you ensure business stays smooth as butter, and provide quality service to end users. Should all that interest you, join us and be part of the team!

What an Application Support Analyst does in Titansoft

• Design reporting systems with web applications to gather and present data
• Integrate web applications with database or API-driven back-ends
• Detect, restore and proactively prevent data anomalies in database and data warehouses
• Devise and implement automated processes to streamline and solve complicated user tasks
• Create visually intuitive metric visualisations for business performance
• Work in a collaborative team to address and tackle challenging problems
• Perform tasks assigned by direct supervisor

What we look out for in an Application Support Analyst

• Diploma/Bachelor's Degree in Computer Science, Information Technology or related field. Fresh graduates and Self-learning programming are welcome to apply!
• Exceptional analytical and problem solving skills to identify, rectify, and prevent data anomalies in databases and data warehouses.
• Ability to work on their own initiative and be a self-starter
• Detail-oriented and ability to consistently produce high quality, accurate work
• Collaborative spirit with excellent communication skills to work effectively within a team.
• Open and comfortable with occasional travellinh

What makes a (Super!) Application Support Analyst in Titansoft

• Basic knowledge in C#, SQL, .NET Framework, Databases, Test-Driven Development
• Strong understanding and experience on industry best practices, such as Test-Driven Development and Clean Code

What everyone gets in Titansoft (psst. We didn't get that Great Place To Work in 2024 for nothing!)

• 18 days of rest and relaxation for each year (P.S. It gets even better over the years!)
• Competitive salaries and bonuses bench-marked against big players in the industry (Yeap, those companies!)
• Flexible working hours (Sleep in a little longer after fixing that pesky bug from last night)
• Comprehensive insurance coverage Very well-stocked pantry (We've never heard of the term 'Hunger Games', nope)
• Communities of Practice and Workshops catered for your growth and learning
• Substantial subsidies and programs to keep that creative flow while having fun (Health promotion program, annual overseas company outing, an annual dinner that nobody will ever forget, etc.)
• Hardcore work and hardcore fun!

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Mon to Fri 8.30am to 5.30pm

Job Purpose:

To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

Title: Audit Analyst

For quick responise share your resume to [email protected] or WA at +65 92333815

JD:

Key Responsibilities:

• Conduct audits of market and liquidity risk management processes and the finance portfolio.
• Utilize data analytics to evaluate risk, capital, and financial metrics.
• Identify patterns, anomalies, and outliers through advanced analytical techniques.
• Collaborate with stakeholders to ensure compliance with risk management and financial regulations.
• Prepare and present detailed audit findings and recommendations.

Qualifications:

• Strong background in market and liquidity risk management, finance, and auditing.
• Proficient in data analytics and critical thinking for problem-solving.
• Excellent analytical, communication, and reporting skills.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Core Responsibilities

• Assess and execute various investments in public and private companies and structured

financial instruments

• Conduct and collect research on complex economic issues and use big picture understanding to prioritize workflow

• Demonstrate sophisticated modeling capabilities and consistently create minimal to

zero-defect models

• Originate creative and insightful analyses and articulate key implications and take-

aways; is highly resourceful in diligencing difficult issues

• Present research and write quality IRC memos requiring minimal revisions

• Perform quantitative and qualitative analyses such as: detailed valuation and

financial modeling, strategic evaluation, and company/management due diligence

• Assist in conducting all aspects of due diligence, including financial, legal, tax,

accounting, strategic, and deal structuring issues

• Articulate and comfortable speaking within larger group forums; can lead discussions

in external meetings and has well thought out points of view which often influence

thinking of teams

• Conduct financial economics research by reviewing relevant and statistical data,

anecdotes, and illustrations for various investment topics, themes, case studies and

industries

• Assist in monitoring current investments, interacting with the senior management of

portfolio companies, and assisting in the evaluation of strategic development,

operational and financial alternatives, add-on acquisitions, planning and budgeting

processes

Required Qualifications

• Highly motivated and able to manage multiple projects simultaneously with attention to

detail and a sense of urgency

• Strong analytical and quantitative skills; demonstrate writing, presentation, and

research abilities; proven leadership experiences; and comfort working in a high

functioning team environment

• Knowledge of private equity investing (including financial analysis) as well as

previous experience at a top tier private equity firm or investment

bank are required

Key Responsibilities

• Proven experience using analytical and data visualization tools to automate the analysis and provide insights of large dataset and correlate with SIEM and other sources of information and conduct investigative works into all traffic anomalies against established, historical baselines to identify the root cause to an incident.

• Knowledge of using AI-driven and Machine Learning tools to monitor and analyze real-time security investigations to initiate triage, containment and remediation of security threats and other malicious activity, and escalate issues as needed.

• Knowledge of ethical hacking to identify potential threats and expose vulnerabilities to protect the organization from malicious attackers.

• Knowledge of digital forensics to analyze security tool events/alerts, while maintaining proper evidence-handling best-practices during an incident.

• Knowledge in Reverse Engineering to comprehend the performance of a software program or application for malware analysis.

• Provide reporting and metrics around security monitoring by designing dashboards for asset owners and management consumption.

• Responsible for continuous monitoring, tracking and closure of security events and requests from managed SOC, systems and users.

• Work with the Incident Manager in incident response to minimize the impact of a security incident to our organization.

• Responsible to enhance and drive improvements of SOC detection and response playbooks, and design new security incident playbooks, process and operational procedures, including providing communications with other teams, evidence collection and other documentation.

• Stay current with the latest Cyber threats, Attacks and vulnerabilities, and updated with the evolving and emerging attack techniques and methods.

• Participate in various Cybersecurity exercises such as Cyber Ranges and BCP. Restricted.

• Work on other projects and tasks duties.

• Renewal of Cybersecurity tools maintenance.

Qualifications

• Minimum of (3) three years direct Information Security experience in a security engineer, architect, consultant or a similar role, preferably with incident management experience in a SOC environment.

• Strong practical experience in Cyber security: Cyber kill chain, TTP, threat intelligence, malware triage.

• Strong understanding of Different Attacks on System, Network, Applications.

• Strong knowledge in Internet infrastructure, networking technology and network security (i.e. DNS, DHCP, Firewall, WAF, IDS, IPS, VPN, APT and TCP/IP protocols) and experience in Splunk preferred

• Comfortable with analyzing and processing large datasets and able to read and understand packet level data, handle Network/Host Security products (NIDS/NIPS, firewalls, HIPS, Proxy, AV, scanners, etc.) and understand security events from these tools.

• Insurance / Financial industry experience

• Relevant industry certifications such as certified SOC ANALYST (CSA), CISSP, CEH, GIAC Information Assurance Certified Intrusion Analyst (GCIA), GIAC Information Assurance Certified Incident Handler (GCIH), or equivalent.

• Possess strong analytical skills, self-motivated, detail oriented and team player

• Malware triage and analysis capability will be an advantage.

• Willing to learn and work in a collaborative manner with peers and team.

• Good interpersonal and communication skills.

• Able to work under pressure during critical situations

• A passion for information security and data security

We are seeking a motivated and detail-oriented Junior Business Analyst to join our Corporate Systems team. The successful candidate will be responsible for essential application and operational support, incident management, and maintaining technical documentation for various platforms and applications under the Administrative, Campus, and Facilities domain. The Junior Business Analyst will collaborate closely with the user community, internal technical teams, and other stakeholders to leverage technology for business needs and operations.

Duties & Responsibilities
Application & Operation Support

• Provide maintenance and support of applications.
  Monitor and resolve issues promptly to ensure minimal disruption to business
  

operations.
Incident Management

• Manage and resolve incidents, ensuring they are logged, tracked, and resolved in a timely manner.
  Collaborate with technical teams to identify the root cause of incidents and implement solutions to prevent recurrence.
  

Technical Documentation

• Develop and maintain comprehensive technical documentation for systems and applications.
  Ensure documentation is up-to-date and accessible to relevant stakeholders.
  

Quality Testing

• Conduct quality testing for system fixes and enhancements to ensure they meet specified requirements.
  Coordinate with technical teams and users to validate the system changes do not adversely affect business processes.
  

Stakeholder Collaboration

• Work closely with the user community to understand their problems and needs, provide workaround and solutions.
  Liaise with internal technical teams and external vendors to coordinate on fixes and resolution.
  

Documentation and Reporting

• Maintain comprehensive documentation of systems, processes, and incident resolutions.
  Prepare regular updates on incident management and application support activities.
  

Requirements

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• Proficient in MS Office, MS SQL, Oracle SQL, Sharepoint, and Web Development.
• 2 to 3 years of relevant experience in application development, system maintenance & support.
• Strong analytical and problem-solving skills.
• Good grasp of IT technologies, methodologies, systems and software applications.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with different levels of stakeholders, including users and internal technical teams.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Experience in Higher Education industry is a bonus.

Internal ref: 9298

Regards,

Lini

Recruitment Consultant

R22108463

Responsibilities

Automate CFD Market Making trading strategies and develop scripts for trade execution.

Backtest trading strategies and algorithms.

Write test cases and user requirements for IT systems.

Conduct User Acceptance Testing (UAT).

Troubleshoot production issues and follow up with relevant stakeholders until resolution.

Requirements

Degree in any discipline, programming background preferred.

Prior work experience of at least 1 year in securities dealing / trading is preferred.

Proficiency in the major programming languages like VBA, C++.

Knowledge of risk and hedging concepts.

Certifications in CMFAS M1a, M5 & M6 and M6a is an advantage.

We are looking for a Business Analyst to be a part of our #blazeclan Singapore team!

This is an exciting opportunity for a qualified professional with an overall 2+ years of experience to join and add value to one of the Fastest Growing BIC (Born in the Cloud) company.

We would like to hire enthusiastic people who thrive on taking on challenging roles in order to give them an opportunity to hone new skills and try novel approaches.

As we are growing, we embrace diversity in thought, contribution and are committed to providing an equitable work environment.

Experience: Nrs of Years 2+

Location: Singapore

Salary Range: SGD 4000 – SGD 8000

JOB DESCRIPTION:

Responsibilities

• Support the project management for the system development and implementation activities
• Develop business process flows and obtain stakeholder sign-offs
• Facilitate process workflow modelling to collaborate on to-be state/process illustration and closing the gaps between workstreams
• Hold the pen to capture user requirements into features, user stories and acceptance criteria
• Prepare and manage the reporting to communicate project risks, issues and actions to stakeholders
• Ensure that the team adheres to committed timelines and deliverables and assist in de-risking
• Facilitate the creation of test scenarios (where required), training documentation, preparation of test data, collation of change requests, capture of test evidence and ensure the successful completion of UAT
• Co-ordinate user training according to plan
• Hold the pen for L5 documentation (if superusers are unavailable) to refresh L5 documentation
• Other governance, documentation and process work as required

Competencies

• Candidate will need to liaise with stakeholders in China. Proficiency in Mandarin will be highly advantageous
• Excellent documentation skills for project and system development and testing
• Excellent Visio skills
• Excellent skills in using Azure DevOps for iteration planning, task allocation and tracking and test plans
• Outstanding time management, communication, and organisation skills

---------------------------------

We are Great Place to Work certified; looking for technically forward, cloud-savvy professionals.

Join us and commit to work in an ambiance that is free of prejudices.

If you think you could be the perfect fit for us, then take the leap and apply today!

Let us know at: [email protected]

We would love to hear from you!

Responsibilities

• According to the online banking details, make daily reconciliations with the system deposit and withdrawal funds
• Responsible for tracking and processing the status of system deposit and withdrawal transactions
• Daily docking customer service to deal with customer funding issues
• Responsible for the adjustment and processing of customers' wrong currency deposits
• Cooperate with the distribution and processing of market and other activities
• Statistics and collation of daily system operation data
• Docking work of connecting new channel and all related work before successful launching
• Other system-related funding issues

Requirements:

• 1-2 years relevant working experience.
• Diploma and above education qualifications.
• Working experience in trading market, third-party payment, clearing and settlement positions in commercial banks is preferred.
• Have a keen sense of risk and a good ability to identify risks.
• Have good logic analysis ability and communication and expression skills.
• Work commitment, energetic, innovative spirit, strong pressure resistance, strong sense of responsibility and teamwork awareness.
• Familiar with Internet finance and traditional financial services.
• Experience in leading teams, and independently docking and completing projects.

Role Overview:

We are seeking a proactive and skilled Infrastructure Analyst to manage the operational aspects of various enterprise applications, including Websphere, IBM MQ, QlikSense, SharePoint, Pega, and others. This role involves providing critical application and infrastructure support, participating in architecture discussions, and ensuring systems are secure, patched, and running efficiently.

Key Responsibilities:

Application Ownership:

· Take ownership of multiple application products, ensuring operational efficiency and effectiveness.

· Manage application patching, updates, and support (e.g., Websphere, IBM MQ, QlikSense, SharePoint, Pega).

Architecture and Integration Support:

· Participate in application architecture sessions with build teams.

· Provide inputs on integration points, including web services, MQ interfaces, and SFTP.

Operational Processes:

· Define and implement operational processes, including OS-level and application-level patching.

· Perform operational housekeeping, archival, and backup/recovery activities.

Security and Compliance:

· Ensure compliance with government-level security standards, including system hardening and vulnerability scanning.

· Maintain a strong security posture and apply a security-first mindset in all tasks.

Troubleshooting and Support:

· Diagnose and troubleshoot application and infrastructure issues.

· Provide on-site support for incidents, including after-hours, when necessary.

Monitoring and Maintenance:

· Continuously monitor IT systems and applications, ensuring optimal performance and availability.

· Maintain IT assets and support ongoing project needs.

Top Must-Have Skills:

Basic Networking Knowledge:

· Understanding of network concepts and configurations.

Basic Server Administration:

· Familiarity with Windows and Unix operating systems.

Enterprise Architecture Understanding:

· Experience with enterprise 3-tier architecture, including front-end, middleware, and backend components.

Good-to-Have Skills (Optional):

Agile Processes and Tools:

· Familiarity with Agile methodologies and tools to support the SDLC.

Scripting:

· Proficiency in scripting languages such as Bash, Perl, or PowerShell.

Web Application Knowledge:

· Understanding of web applications from user interaction to backend servers and databases.

Virtualization and Cloud:

· Knowledge of virtualization, containerization, and cloud computing infrastructure.

IT Security:

· Experience with security hardening and vulnerability assessments.

Qualifications:

· Bachelor’s degree in computer science, Information Technology, or a related field.

· Relevant certifications in networking, security, or system administration are a plus.

· Strong analytical and problem-solving skills.

· Ability to work independently and in a team, with a flexible approach to after-hours support when required.