Maltem Singapore is currently seeking a Techno Functional Business Analyst for our Wealth Management Client.

Summary :

• Supporting the Private Equities Platform project, you will be involved in operations support and new enhancements including requirements gathering, draft functional specification in the investment processes and analytics space.

Key Requirements:

• Techno-functional role, working with other BA in project team to gather business, functional and technical requirements, translating into documentation for developers.

• Documents include functional specification document, data mapping specification, technical design document, process documentation etc.

• Experience in Operations Support of Business Applications to Business users.

• Work with QAs to perform and document SIT and UAT.

• Experience with Advanced SQL Query.

• Experience with Python scripting.

• Experience with Oracle PL/SQL.

• Working knowledge with APIs.

• Comfortable to perform Production Support.

• Assist Project Manager with Project Administration.

• Bridge communication between onshore and offshore team.

• Able to work independently with minimal supervision.

• Good understanding of Project management and Agile methodology.

• Strong communication skills with good command of English.

• Able to multi-task, meet deadlines and work in a fast-paced environment.

A leading multinational private bank is looking for name screening analyst and they are urgently hiring! Here are the details -

What you will be doing

• Assist in name screening for private clients

The ideal candidate will possess

• Relevant experience within banking/FS doing name screening and KYC
• Immediate notice due to the urgency of hire

If you feel you are good for the role, do click apply now or submit your CV to [email protected]
Do also feel free to refer any contacts that are looking out with every successful referral being entitled to a voucher. Lets connect!

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Singapore-Singapore/eTrading-Fixed-Income-Application-Support-Specialist_R_1372297

Department Overview

The FIET Support team is responsible for providing Global Support to the TD Securities FI eTrading and Front office businesses located in major financial centers including Toronto, New York, London and Singapore.

Job Description

The eTrading Fixed Income Application Support Specialist interacts with all users of Front Office , Finance & Operations, Back Office, Treasury Credit, and Risk Management to develop and implement lasting and robust technology solutions as well as support the existing application and surrounding framework.

The successful candidate will have the following responsibilities:

• Supporting & delivering solutions to the firm's Fixed Income Trading & Sales desks in Singapore
• The Analyst will join an experienced team, responsible for managing applications that offer pricing, risk, electronic / algorithmic trading and trade capture functionalities to the Business.
• The role will initially involve 1st and 2nd line application support responsibilities, offering engagement with a broad range of stakeholders across Front & Middle Office, Product Control, Risk Management, Back Office, Application Development and Infrastructure teams.
• Training will be provided, though given the nature of the role, the successful candidate is expected to have a 'hands on' attitude and be proactive to enhance their knowledge.
• Systems and applications comprise vendor and in-house built tools, with PnL & Risk management systems.
• Periodic on-call support and shift work required

Job Requirements

• Experience supporting Trading, Pricing, and risk management applications
• Experience supporting front-to-back Trading Systems and Trading Desks
• Should be comfortable assessing trading systems/components to investigate trade breaks, connectivity, and data issues.
• Understanding of Bloomberg TOMS, ION trade capture systems.
• Understanding of financial markets and products, in particular Fixed Income, Interest rate products
• Understanding of electronic trading, markets, connectivity, market making, and algorithmic/automatic trading.
• Must have proven experience working with developers, business analysts, and systems support team.
• Working experience in with the following technologies: Linux, Windows Servers, Oracle, SQL
• Strong Fixed Income functional knowledge particularly treasuries and bond trading expertise
• Scripting, SQL and / or experience in Programming Languages
• Knowledge of IT project & development lifecycles (SDLC), agile methodology and ITIL
• Strong analytical skills
• Willingness to work from 7am to 4pm daily due to trading hours. Rotational shift within team to start work at 5am on Mondays occasionally.

What you'll be doing

• Oversee the team including managing of staff administrative matters such as staff's attendance, discipline and arranging of covering staff
• Providing comprehensive office management support to ensure the smooth running of the office
• Overseeing administrative tasks such as managing stationery and office supplies, maintaining filing systems, and coordinating meeting room bookings
• Assisting with event and client visit coordination, including catering, logistics and hospitality
• Responding to inquiries and requests from both internal and external stakeholders in a timely and professional manner
• Identifying areas for improvement and implementing efficient office management processes

What we're looking for

• Minimum 2-3 years of experience in an office management or administrative support role
• Strong organisational and time management skills, with the ability to prioritise tasks and work under pressure
• Excellent communication and interpersonal skills, with the ability to interact with stakeholders at all levels
• Proficiency in Microsoft Office suite, with the ability to learn new software and systems quickly
• A proactive and solutions-oriented mindset, with a keen eye for detail
• Experience in a professional services or corporate environment would be an advantage

What we offer

• Competitive salary and benefits package
• Opportunities for career development and training
• Collaborative and supportive team environment

Shortlisted candidates will be notified.

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EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Job Description & Requirements

Design, code, test, implement, maintain, and support application.

Managing master data, including creation, updates, and deletion.

Provide quality assurance of imported data, working with quality assurance analysts if necessary.

Commissioning and decommissioning of data sets.

Designing, developing, and maintaining Tableau dashboards and reports that clearly visualize key business metrics.

Processing confidential data and information according to guidelines.

Ability to analyze existing tools and databases and provide software solution recommendations.

Ability to translate business requirements into nontechnical, lay terms

Estimate effort and write technical specifications that accurately reflect the design requirements and standards.

Create functional code from design specifications for new development, enhancements, or maintenance projects.

Database constructs and create database design specifications associated with new development or enhancements.

Provide customer support and conduct customer training as required.

Skills and Experience:

4+ years of experience in software development.

Strong hand-on, consultant experience with Haver Analytics and Tableau softwares.

Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.

Generating reports from single or multiple systems.

Visualization design and deployment: Tableau Data Analyst will also drive the development of dashboards, their automation and deployment, to be used by key stakeholders.

Outstanding verbal and written communication skills.

Strong troubleshooting skills and attention to detail.

*We welcome junior level candidates also to apply!

Responsibilities:

• Work closely with other members of the team to develop software solutions to grow the P&L
• Design, develop and own high-performance solution stacks
• Maintain, monitor, extend and optimize existing trading systems
• Contribute to the firm’s technical roadmap
• Contribute to inter-team and cross-team efforts to ensure success of the business
• Provide L3 support for production issues

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering or similar disciplines
• Familiarity with Linux operating systems
• Good communication skills
• Interest in financial markets (with at least a basic understanding of cryptocurrencies)
• Must be able to multitask and work with minimal supervision
• Good grasp of software engineering principles
• Ability to translate non-technical requirements into technical tasks
• Good understanding of low-to-high level testing and performance optimization principles, statistical performance measuring and test-driven development approaches
• Understanding of low-level performance tuning concepts (e.g. microprocessor architecture, Linux kernel, networking, blockchain architecture)
• Experience working on high performance, low latency trading systems is a must
• Proficiency in Python and/or C++ preferred
• Knowledge of SQL and NoSQL (e.g. Redis, Mongo, Timescale) is a plus
• Knowledge of other technologies such as CI/CD, Docker and Kubernetes is a plus
• Familiarity with cloud computing services is a plus

We are seeking an experienced OFSAA (Oracle Financial Services Analytical Applications) Consultant to join our team in supporting our clients, a leading financial institution. As an OFSAA Consultant, you will be responsible for implementing, customizing, and optimizing OFSAA solutions to meet the bank's regulatory compliance requirements, risk management needs, and profitability goals.

Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong experience in Oracle application development, with a focus on OFSAA.
• Proficiency in Oracle PL/SQL programming and SQL query optimization.
• Experience with OFSAA modules such as FTP, ALM, LRM, PFT, and RRM.
• Familiarity with financial industry concepts and regulations, such as Basel III, IFRS 9, and Dodd-Frank.
• Experience with data modeling, ETL processes, and data integration techniques.
• Knowledge of software development lifecycle (SDLC) methodologies and best practices.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Ability to multitask and prioritize tasks in a fast-paced environment.

Required Qualifications:

• 5+ years of experience in Oracle Financial Services Analytical Applications (OFSAA).
• Experience with Oracle Database technologies, such as Oracle Exadata.
• Knowledge of Java programming language and web services development.
• Experience with reporting and business intelligence tools, such as Oracle Business Intelligence Enterprise Edition (OBIEE) or Oracle Analytics Cloud (OAC).
• Familiarity with regulatory reporting frameworks, such as CCAR and DFAST.
• Experience with version control systems, such as Git or Subversion.
• Knowledge of cloud computing platforms, such as Oracle Cloud Infrastructure (OCI) or AWS.
• Experience with Agile development methodologies, such as Scrum or Kanban.

We are seeking an experienced OFSAA (Oracle Financial Services Analytical Applications) Consultant to join our team in supporting our clients, a leading financial institution. As an OFSAA Consultant, you will be responsible for implementing, customizing, and optimizing OFSAA solutions to meet the bank's regulatory compliance requirements, risk management needs, and profitability goals.

Skills:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Strong experience in Oracle application development, with a focus on OFSAA.

Proficiency in Oracle PL/SQL programming and SQL query optimization.

Experience with OFSAA modules such as FTP, ALM, LRM, PFT, and RRM.

Familiarity with financial industry concepts and regulations, such as Basel III, IFRS 9, and Dodd-Frank.

Experience with data modeling, ETL processes, and data integration techniques.

Knowledge of software development lifecycle (SDLC) methodologies and best practices.

Excellent analytical and problem-solving skills.

Strong communication and collaboration skills, with the ability to work effectively in a team environment.

Ability to multitask and prioritize tasks in a fast-paced environment.

Required Qualifications:

5+ years of experience in Oracle Financial Services Analytical Applications (OFSAA).

Experience with Oracle Database technologies, such as Oracle Exadata.

Knowledge of Java programming language and web services development.

Experience with reporting and business intelligence tools, such as Oracle Business Intelligence Enterprise Edition (OBIEE) or Oracle Analytics Cloud (OAC).

Familiarity with regulatory reporting frameworks, such as CCAR and DFAST.

Experience with version control systems, such as Git or Subversion.

Knowledge of cloud computing platforms, such as Oracle Cloud Infrastructure (OCI) or AWS.

Experience with Agile development methodologies, such as Scrum or Kanban

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs.
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• At least 5 years of relevant experience
• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to Microservices based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

Job Description & Requirements

We are seeking a highly skilled Market Data Analyst Presales Engineer to join our dynamic team. In this role, you will play a pivotal role in driving sales by leveraging your deep understanding of market data and technical expertise. You will collaborate closely with the sales team to identify and qualify opportunities, conduct in-depth technical assessments, and deliver compelling product demonstrations.

Technical Expertise:

Develop a strong understanding of our products and services (Cryptocurrency, Investments, etc), including their technical specifications, capabilities, and benefits.

Stay up-to-date with industry trends, emerging technologies, and competitive landscapes.

Conduct in-depth technical assessments of client requirements and propose tailored solutions.

Contribute to the development of the investment strategy, focusing on emerging trends in Fintech and infrastructure.

Identify new areas for investment within the fintech space, particularly in Payment solutions and decentralized technologies.

Presales Support:

Collaborate with the sales team to identify potential opportunities and qualify leads.

Develop and deliver compelling product demonstrations, presentations, and technical proposals.

Address technical questions and concerns from prospective clients, providing clear and concise explanations.

Conduct proof-of-concept (POC) implementations and data analysis to showcase the value of our solutions.

Data Analysis and Insights:

Analyze market data to identify trends, opportunities, and potential challenges.

Leverage data analysis techniques to support sales efforts and provide valuable insights to clients.

Develop custom data analysis solutions to address specific client needs.

Required Skills:

Data Analysis, Market research, Presales

domain Skills:

Cryptocurrency, Investments, etc.

Portfolio management experience is preferred.

About Us:

Leading the way in financial IT service market in Korea, we now seek to expand our expertise to the APAC. With LG CNS Singapore, you will embark on a journey to deliver cutting-edge IT technologies to APAC clients, which have been proven successful in Korea and become an industry-leading Digital Transformation expert.

Position Summary:

We are seeking an experienced and detail-oriented Business Analyst to join our team, specializing in the payment banking domain. The ideal candidate will have a strong understanding of payment systems, financial processes, and banking operations. They will play a critical role in bridging the gap between business needs and technical solutions, ensuring successful delivery of payment solutions.

Roles & Responsibilities:

· Requirement Gathering and Analysis

· Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.

· Analyse and translate business needs into functional and technical specifications.

· Work closely with development teams to design and implement File conversion requirements using the mapping specifications.

· Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.

· Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.

· Ensure delivered solutions align with business objectives and user expectation

· Conduct workshops and presentations to gather feedback and validate requirements.

· Build and maintain strong relationships with key stakeholders to foster trust and collaboration.

· Encourage a collaborative and inclusive work environment that promotes knowledge sharing and teamwork.

Preferred Skills:

· Knowledge of ISO 20022 messaging standards.

· Knowledge of Boomi Integrations

· Knowledge of APAC Payment types

Qualifications:

· Bachelor’s degree in business administration, Finance, Computer Science, or a related field.

· 5+ years of experience as a Business Analyst, preferably in the payment banking domain.

· Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.

· Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.

· Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

· Strong analytical and problem-solving skills with a detail-oriented approach.

· Experience with agile and waterfall project management methodologies.

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

What’s the role?

Bloomberg Technical Support is responsible for deploying and supporting Bloomberg’s variety of products and services. This high-profile role requires experience across general technical areas pertaining to hardware, software and networking, in addition to experience with coordinating the implementation of technology solutions.

The Technical Support team is seeking a qualified individual to provide leadership and direction to the team in Singapore. You will possess a strong customer focus, passion for leadership and high interest in technology. In addition, you have good attention to detail with excellent coaching and communication skills. You will work closely with a range of stakeholders to deliver access to the Bloomberg infrastructure while meeting our clients’ connectivity needs.

As a confident and well-organized communicator you will also be responsible for handling key accounts, regularly liaising with market data and technology personnel, as well as telecommunication providers, service vendors, and partner with a variety of internal stakeholders to ensure the highest quality of service to our customers.

You will work towards developing a collaborative team environment that fosters creativity and places a high value on providing quality customer service and technical support. Striving for excellence in both team productivity and customer happiness is at the heart of this position. You will be responsible for the hiring, on-boarding, evaluation and continued development of your team members.

We'll trust you to:

• Maintain quality relationships with your team on both a group and individual level
• Ensure that your team's performance is on track to meet departmental goals across multiple metric categories such as productivity and quality
• Provide tailored coaching that improves individual productivity and performance
• Empower your team to innovate and challenge traditional thinking on how to best tackle clients' technical issues
• Establish strong global & interdepartmental relationships and strategies to make valuable contributions to the business
• Build and drive strategies for your team that aligns with the department and business goals in the region
• Be involved in recruiting, hiring, and identifying candidates with potential to be successful at the role

You'll need to have:

• Minimum 3 years of working experience in technical support or a similar role that engages with internal or external clients in a technical capacity
• Minimum 1 year of experience in leadership, mentoring, coaching or training
• Business proficiency and fluency in Mandarin to support Chinese-speaking clients
• Excellent written and verbal communication skill in English
• Demonstrated people management, project management and change management skills
• Extraordinary level of customer service and a good understanding about our business
• Experience managing workflow or projects for our product and its technical area (software, connectivity, data, etc.)
• Strong stakeholder management skill, including networking and communication skills
• Experience working in a global, team-oriented, and collaborative environment
• Ability to quickly prioritize and take appropriate actions in handling escalated cases
• Strong interest in learning Bloomberg products and its technical concept and architecture
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd love to see:

• Experience and knowledge of our product implementation workflow including the installation, relocation, and removal of new Terminals, routers, and circuits
• Experience and knowledge in troubleshooting client issues related to the Bloomberg software, hardware, SFTP, FIX and API products
• Experience and knowledge of PC hardware, operating systems and software suites
• Knowledge of networks with an understanding of but not limited to IP addressing, sub-netting, routing and Secure File Transfer Protocol

If this sounds like you:

Apply if you think we’re a good match. We’ll get in touch with you to let you know the next steps but in the meantime feel free to browse this: http://www.bloomberg.com/professional

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

Responsibilities:

• Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
• Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
• To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
• Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
• Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Good communication skills, negotiation skills, and stakeholder management.
• Adhere to organizational guidelines and process during deliver.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

• Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
• Working Experience on any microservice platform mostly in Banking.
• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
• Ability to work with stakeholders to stretch role in depth/width.
• Should be well-versed with latest Finacle and technology trends.
• Good experience in running automation and service improvements experience.
• Good experience on working with multiple teams of infra and Functional team.

Job Title: Level 1 Support Technician

Purpose of the Role

The Level 1 Support Team provides critical front-line support across all aspects of infrastructure. Working as part of a global team, they are responsible for:

• Pro-active monitoring of infrastructure.
• Performing initial triage of alerts and inbound support requests.
• Creating and assigning support cases to the Level 2 operational support teams.

This is a client-facing role with a high level of interaction, requiring the delivery of high-quality service and support. In addition to day-to-day activities, there are opportunities to be involved in internal projects and initiatives. The ideal candidate will have a demonstrated interest in Technology and Finance.

Responsibilities and Duties (include but are not limited to):

• Monitoring & Alerts:Monitor various alert systems and the Service Operation’s email, and respond to the Service Operation hotline.
  
• Issue Recording:Record all issues within the internal CRM system.
  
• Problem Determination:Provide first-level problem determination/triage on all issues (network/systems/application).
  
• Client Interaction:Acknowledge and resolve clients’ inquiries and issues within the prescribed Operational Level Agreement (OLA).
  
• Collaboration & Escalation:Engage the relevant Subject Matter Experts and other Service Operation personnel to ensure issues are resolved within the agreed SLA escalation matrix.
  
• Communication:Interface with clients, vendors, market participants, and financial exchanges.
  Manage formal communications to clients.
  
• Performance Reporting:Generate statistics on issues raised, resolved, time to resolution, and other Key Performance Indicators (KPIs).
  
• Team Engagement:Foster open communication between team members and managers, promoting ideas for improving service delivery.
  
• 24x7 Support Coverage:Work as part of a global team that provides 24x7 Level 1 Support coverage on a rotation basis.
  

Education, Skills, and Background (Including Education and Experience Requirements):

• 2+ years of experience in a similar customer-facing role.
• Degree or diploma in Computer Science, Computer Engineering, or a related discipline.
• Experience in a financial industry support role preferred.
• Excellent verbal and written English-language communication skills to manage customer relationships effectively.
• Strong process discipline with a working knowledge of Salesforce or other CRM systems.
• Working knowledge of Linux & Windows systems, network configuration, and general troubleshooting.
• Ability to work constructively as part of a team, sharing ideas and resources.

Desirable Skills:

• ITIL certification.
• Understanding of Financial Markets (Equity, Futures, Options).

Working Arrangements

This is a hybrid position. The role holder will participate in a shift rotation, working 5 days a week, covering the hours of 07:30 – 16:30 from Monday to Sunday (including at least one weekend day per week).

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Job Description & Requirements

Job Summary

Primarily support the CEO of the APAC headquarters in secretarial tasks, while also assisting the Sales Planning Team with administrative duties. (Approximately 80% of the role involves secretarial work.)

Responsibilities

1. Executive Secretarial Duties

Support the efficient and creative execution of tasks for the CEO and CXOs (CSO/CFO/CTO) through schedule management and act as a positive representative to external stakeholders.

Specific Duties:

· Prepare and manage documents, reports, and other materials

· Plan and coordinate meetings, conferences, and travel arrangements (including flights, hotels, and company car bookings)

· Manage schedules and calendars, and set and confirm appointments

· Organize and manage internal and external events

· Handle incoming emails, mail, and other communications

· Respond to inquiries and provide information (both verbal and written)

· Coordinate the flow of information internally and externally

2. Sales Planning Support

Assist with routine tasks, document preparation, and administrative support for sales planning and marketing activities.

Specific Duties:

· Prepare materials for sales meetings and consolidate weekly forecasts

· Manage and update data (e.g., customer and user information)

· Monitor the status of sales opportunities and create reports

· Create and update company website content and sales tools

· Support planning and operations for events (e.g., exhibitions, seminars, and webinars)

· Arrange and manage email marketing campaigns and social media/ web advertisements

Requirements

· At least 3 years of experience in secretarial or similar roles

· Proficiency in Microsoft 365 applications (Outlook, Teams, Excel, PowerPoint)

· Good verbal and written communication skills in English and Japanese (Need to liaise with Japan counterpart and headquarter).

· Strong security awareness and information literacy

· Attention to detail and a proactive attitude towards team support

· Flexibility and the ability to manage multiple tasks efficiently

· Self-motivation and problem-solving skills

· Excellent communication skills to interact smoothly with internal and external stakeholders

Responsibilities:

1. Mentor and guide team members, fostering a collaborative and innovative work environment.

2. Set performance goals, conduct performance reviews, and provide ongoing feedback and support.

3. Ensure the technical feasibility of projects and the application of best practices in software development.

4. Work together with the product design, development, and implementation of blockchain-based trading systems.

5. Maintain high standards of software quality within the team by establishing good practices and habits.

6. Monitor and manage the performance, availability, and security of the trading application.

7. Implement and maintain application monitoring, logging, and alerting systems.

8. Coordinate with infrastructure and operations teams to ensure the smooth deployment and operation of applications.

Requirements:

1. Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

2. Proficiency in programming languages such as Java, Python, or C++.

3. In-depth knowledge of blockchain technologies, smart contracts, and decentralized applications (dApps).

4. Familiarity with trading systems, financial instruments, and market operations.

5. Experience with cloud platforms (AWS, Azure, GCP) and DevOps practices.

6. Proven experience in development, application and data management, in the fintech or blockchain domain (Mandatory)

7. Business level Mandarin speaking is required as the candidate will be required to liaise with Mandarin stakeholders, vendors and counterparts on daily basis.

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you’ll do:​

• Partner with non-technical stakeholders to understand their analytical needs, help confirm data metrics and build data frame by asking the right questions, document and prioritize requirements
• Design, write and support extract, transform, and load (ETL) processes of user tracking data (e.g. customer lifecycle, segmentation and migration), deliver insightful data findings for business success
• Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining
• Support gathering of additional data for ad-hoc analysis as needed
• Recommend different ways to constantly improve data reliability, efficiency, and quality

What you’ll need:

• BS/MS or higher degree in mathematics, computer science or other technical/quantitative discipline
• Proficient with database management and analytic tools and languages supporting data analysis and reporting - SQL, Python, R, and Excel
• Experience with BI tools such as Tableau / Power BI
• Excellent verbal and written communication skills, including the ability to communicate complex data findings in a structured and clear manner to a non-technical audience
• Self-starter and entrepreneurial spirit with hands-on approach towards business

Job Description & Requirements

Degree holder with >5 years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector

Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner

Respectful and professional when challenging a past decision or quality of work

Can manage pressure from high volume

Fluent and articulate in both spoken and written English

Self-started, team player; can work with stakeholders from other BUs.

Experience with Detica appreciated, but not mandatory

Candidates with Less 5 years of experience (3-5 Years) will be considered as L2 KYC Analyst.