• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Today we have a unique opportunity for a talented Product Owner/Business Analyst to join our team to ensure technical solutions meet business needs and requirements.

RESPONSIBILITIES

• Gather & document customer requirements, map them to platform capabilities, and build solution architecture.
• Collect Software Requirements, including writing use cases, constructing workflow charts, and diagrams.
• Create 'as is' and 'to be' process maps.
• Provide recommendations for process improvements.
• Identify strengths and weaknesses in the current client systems and processes.
• Hold continuous communication flow with external stakeholders.
• Take full ownership of project and software support documentation.
• Analyze and design the Salesforce CRM system.
• As a team member provide learning support to more junior colleagues. 

Below is the detail JD Technical System Analyst.

Payment Domain and Payment Messaging formats especially ISO20022(Pain/Pacs/Camt/Admi)/SWIFT(MT*) formats. Must have experience as Business Analyst/System Analyst

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with technical SMEs to understand their requirements and ensure these are met.
• Define best practices and standards for the microservice implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options, and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree and 10-15 years of technical experience within architecture development, integration of backend systems and development. Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Micro services, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI and Security Coding Standards.
• Experience with MSSQL, data modelling, query development and performance optimization

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.
• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices

Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

Responsibilities

· Broad experience in designing, programming, and implementing large distributed systems with microservices.

· Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.

· Translate functional requirements to design.

· Work with technical SMEs to understand their requirements and ensure these are met.

· Define best practices and standards for the microservice implementation.

· Identify and define implementation patterns.

· Lead activities to build accelerators and tools to increase the quality of deliverables.

· Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.

· Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.

· Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.

· Highlights design risks, provide alternative options, and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

· Bachelor’s degree and 8-15 years of technical experience within architecture development, integration of backend systems and development. Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.

· Deep knowledge of SOA, Architecture and Design on Micro services, REST Services and Soap Services Development.

· Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.

· Strong hands-on with design patterns, clean code.

· Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.

· Experience in designing and coding scalable Microservices.

· Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.

· Experience in Spring Cloud.

· Experience in Azure Kubernetes Service(AKS).

· Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.

· Experience in API Management using Azure API Gateway(APIM).

· Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.

· Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.

· Demonstrated knowledge of OAuth token-based authentication protocol.

· Demonstrated knowledge of PCI and Security Coding Standards.

· Experience with MSSQL, data modelling, query development and performance optimization

GOOD TO HAVE

· Experience in migrating TIBCO services to spring boot microservices.

Experience in gaming and Hospitality industry would be an advantage

Job Responsibilities:

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• Mandatory - SQL skillset, experiences in Banking industry and ability to perform detailed data and business analysis and testing.
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Experience:

• Degree in Computer Science and Engineering;
• Must have experience working in banking domain.
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A good team player

Roles & Responsibilities

Roles & Responsibilities

Job Description:The Documentum Support Analyst reports to the COE lead and maintains responsibility in managing and supporting Organisation's global Documentum system. This position represents the module expertise for Documentum Capital Projects in MOPS, supporting ongoing projects which rely heavily on document exchanges with client's system. He/She will work closely with the Document Control Team in terms of technical support and ensuring services are delivered according to the IES service level agreement (SLA).investigate non-syncing issues and interpret for error messages for ‘’TIE’’ Web.
re-solve all system issues (Documentum and TIE web).
monitor DCP-TIE portal daily for any document exchange / transmission issues.
train new joiner on using Document CP, TIE Web, BOX.
attend client meeting & re-solve issues pertaining to technical errors.
review comparison report (PIMS, CP, STID) and to assign tasks to DC, IES or EQN.
engage AMS support team for Document enhancement request.
monitor BOX performance on a daily basis.
assist DC task (such as replacement file in CP).
send automatically via ‘’TIE’’ once ‘’Review Class Status’’ provided, ‘’Internal Review Completed’’ in PIMS.
have a monthly / weekly discussion with DC Team on new implementation in DCP or discrepancies in system.
provisioning of missing files (native, PDF, generated PDF) that are not uploaded in PIMS/STID during normal sync operation.
monitor Incoming / Outgoing CRS.
Complies with the HSEQ Code of Conduct as described in the HSEQ Policies, the 14 HSEQ Standards, and the HSEQ Procedures to protect people and the environment at all times. Has a duty of care to ensure that all personnel work in a manner that is not harmful to their own health and safety and the health and safety of others.
Complies with the Group Policy Code of Business Conduct and Ethics and expected training at all times
Requirements:Bachelor's degree in related field
5 years’ experience in Documentum and D2 with rollout and ongoing support.
Minimum 3 full life cycle implementation experience from design to go-live for Documentum and D2 modules
Strong communication and/partner skills with end users with non-technical background
Strong hands-on and support experience with Document CP 16.2 / 20.4
2 to 3 end to end implementation cycles experience and maintenance of global instance of Documentum D2/Capital projects (Prefer experience with version 4.6 D2 and Capital Projects version 1.10)
Excellent communication and interpersonal skills
Experience coordinating with onsite/Offshore team members
Must have hands on knowledge in implementing Documentum and D2 modules
Efficient in analyzing business requirements, needs and objectives and mapping them to
Documentum/D2 configurations
Basic knowledge of Documentum/D2 implementation, configuration, data/Documentmigration and cutover activities
Experience with preparing user training documentation, and test scripts
Must be a decision maker and problem solver, possess communication skills and service orientated

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

• Processing quotation and sales orders
• Liaising with Suppliers for product related matters including purchase order creation
• Must be customer & team oriented.
• Candidate must possess at least secondary/Pre-U/A level/College in any field.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Candidate must be suitable for working in a fast pace environment

Job Responsibilities:

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• Mandatory - SQL skillset, experiences in Banking industry and ability to perform detailed data and business analysis and testing.
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Experience:

• Degree in Computer Science and Engineering;
• Must have experience working in banking domain.
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A good team player

Below is the detail JD Technical System Analyst.

Payment Domain and Payment Messaging formats especially ISO20022(Pain/Pacs/Camt/Admi)/SWIFT(MT*) formats. Must have experience as Business Analyst/System Analyst

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with technical SMEs to understand their requirements and ensure these are met.
• Define best practices and standards for the microservice implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options, and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree and 10-15 years of technical experience within architecture development, integration of backend systems and development. Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Micro services, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI and Security Coding Standards.
• Experience with MSSQL, data modelling, query development and performance optimization

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.
• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices

•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

Roles & Responsibilities

Job Description

The Documentum Support Analyst reports to the COE lead and maintains responsibility in managing and supporting Organisation's global Documentum system. This position represents the module expertise for Documentum Capital Projects in MOPS, supporting ongoing projects which rely heavily on document exchanges with client's system. He/She will work closely with the Document Control Team in terms of technical support and ensuring services are delivered according to the IES service level agreement (SLA).investigate non-syncing issues and interpret for error messages for ‘’TIE’’ Web.
re-solve all system issues (Documentum and TIE web).
monitor DCP-TIE portal daily for any document exchange / transmission issues.
train new joiner on using Document CP, TIE Web, BOX.
attend client meeting & re-solve issues pertaining to technical errors.
review comparison report (PIMS, CP, STID) and to assign tasks to DC, IES or EQN.
engage AMS support team for Document enhancement request.
monitor BOX performance on a daily basis.
assist DC task (such as replacement file in CP).
send automatically via ‘’TIE’’ once ‘’Review Class Status’’ provided, ‘’Internal Review Completed’’ in PIMS.
have a monthly / weekly discussion with DC Team on new implementation in DCP or discrepancies in system.
provisioning of missing files (native, PDF, generated PDF) that are not uploaded in PIMS/STID during normal sync operation.
monitor Incoming / Outgoing CRS.
Complies with the HSEQ Code of Conduct as described in the HSEQ Policies, the 14 HSEQ Standards, and the HSEQ Procedures to protect people and the environment at all times. Has a duty of care to ensure that all personnel work in a manner that is not harmful to their own health and safety and the health and safety of others.
Complies with the Group Policy Code of Business Conduct and Ethics and expected training at all times
Requirements:Bachelor's degree in related field
5 years’ experience in Documentum and D2 with rollout and ongoing support.
Minimum 3 full life cycle implementation experience from design to go-live for Documentum and D2 modules
Strong communication and/partner skills with end users with non-technical background
Strong hands-on and support experience with Document CP 16.2 / 20.4
2 to 3 end to end implementation cycles experience and maintenance of global instance of Documentum D2/Capital projects (Prefer experience with version 4.6 D2 and Capital Projects version 1.10)
Excellent communication and interpersonal skills
Experience coordinating with onsite/Offshore team members
Must have hands on knowledge in implementing Documentum and D2 modules
Efficient in analyzing business requirements, needs and objectives and mapping them to
Documentum/D2 configurations
Basic knowledge of Documentum/D2 implementation, configuration, data/Documentmigration and cutover activities
Experience with preparing user training documentation, and test scripts
Must be a decision maker and problem solver, possess communication skills and service orientated

Responsibilities

· Broad experience in designing, programming, and implementing large distributed systems with microservices.

· Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.

· Translate functional requirements to design.

· Work with technical SMEs to understand their requirements and ensure these are met.

· Define best practices and standards for the microservice implementation.

· Identify and define implementation patterns.

· Lead activities to build accelerators and tools to increase the quality of deliverables.

· Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.

· Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.

· Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.

· Highlights design risks, provide alternative options, and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

· Bachelor’s degree and 8-15 years of technical experience within architecture development, integration of backend systems and development. Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.

· Deep knowledge of SOA, Architecture and Design on Micro services, REST Services and Soap Services Development.

· Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.

· Strong hands-on with design patterns, clean code.

· Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.

· Experience in designing and coding scalable Microservices.

· Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.

· Experience in Spring Cloud.

· Experience in Azure Kubernetes Service(AKS).

· Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.

· Experience in API Management using Azure API Gateway(APIM).

· Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.

· Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.

· Demonstrated knowledge of OAuth token-based authentication protocol.

· Demonstrated knowledge of PCI and Security Coding Standards.

· Experience with MSSQL, data modelling, query development and performance optimization

GOOD TO HAVE

· Experience in migrating TIBCO services to spring boot microservices.

Experience in gaming and Hospitality industry would be an advantage

Team Summary

The Expense & Investment team is part of the Financial Planning & Analysis team. We are a group of finance business partners supporting various Business Functions.  This role supports the Products & Solutions function to drive Value Added Services

What a Senior Financial Analyst does at Visa:

• Support the budgeting, forecasting and multi year planning process for the Business Function teams in AP. Provide guidance to Business Functions to achieve realistic and timely forecasts. Support the business and finance teams in the preparation of budget and forecast reports to support management review of financial outcomes
• Review forecast and budget submissions and perform an independent challenge to improve accuracy of forecasts. Analyze spending trends and recommend to Finance management a handicap to forecasts if required
• Provide advisory and consultative support to Business Function teams on finance related areas and bring financial discipline in investment decisions
• Maintain templates to track revenue, incentives and expenses.  Prepare reports to evaluate business performance to forecast and budgets
• Build financial models and provide projections using historical data, industry assumptions and metrics. Prepare ad hoc business cases & analysis
• Acquire and maintain a deep understanding of the strategies, priorities, and issues related to the assigned functional areas
• Collaborates easily and successfully with all levels of management in a matrix organization structure
• Establishes and maintains relationships with key stakeholders, i.e. executives and staff, and serves as a key point of contact for finance issues
• Thrives on an environment that is fast paced, rapidly changing, and customer service oriented

Why this is important to Visa

This exciting role will focus on supporting the Business to achieve Product Roadmap priorities, a key focus area that will build out the business for tomorrow.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• At least 2-3 years’ experience in business intelligence, consultancy, or data research
• At least 2-3 years’ experience in an editorial or analytical role
• Proven experience in analysing complex company financial data and company due diligence, and making consistent assessments of a company’s financial standing

This position presents an exciting opportunity for an energetic, results-driven, and personable individual with a strong analytical and data experience.

Job Description

• Produce an agreed number of credit reports per month against volume and timeliness KPI and support the Credit Risk Team Lead – APAC to ensure the regional and global targets are met
• Actively research and analyse companies, shipping, and financial markets as well as other relevant data and information to make confident and concise credit risk judgements while displaying knowledge and integrity
• Support the Credit Team Lead in training and onboarding Credit Report Analysts, mentoring and coaching junior colleagues, and contribute to training materials and process improvements
• Grow and maintain a network of contacts via phone and email by engaging in proactive information exchange, acting as a brand ambassador of Lloyd’s List Intelligence
• Ensure that any critical and non-critical errors in output are flagged and escalated accordingly
• Support the Credit Risk Management Team by being a regional go-to person for company analysis SME and therefore attend client calls when required alongside sales and/or product management, and when required support our account managers on networking events and relevant conferences
• Stay abreast of market news and new Seasearcher product developments and functionality covered in Go to Markets and continually develop your understanding of the maritime industry to enable high quality writing on the profile of the company
• Foster collaboration and share information with other in-house data teams that research company ownership structures, to optimise the quality of data

• At least 2-3 years’ experience in business intelligence, consultancy, or data research
• At least 2-3 years’ experience in an editorial or analytical role
• Proven experience in analysing complex company financial data and company due diligence, and making consistent assessments of a company’s financial standing
• Proficiency in written and spoken English
• A customer-first approach and strong time management skills and ability to produce high quality content within set deadlines
• Ability to compile training methodology and feedback documents to drive output enhancements is a pre-requisite
• Advanced OSINT research skills is a requirement
• Strong stakeholder management is required in this role, across all areas of the business
• A flexible, can-do attitude with the ability to manage several ongoing tasks at any one time

• Perm
• Attractive Leave Benefits
• Work from anywhere policy
• Medical & Insurance Coverage

Research Analyst / Senior Analyst / Associate Research Fellow (Military Transformations Programme)

The S. Rajaratnam School of International Studies (RSIS), a Graduate School of Nanyang Technological University (NTU), is a leading research-intensive and teaching institution in strategic and international affairs and policy-oriented think tank in the Asia-Pacific region.
 

RSIS is seeking suitable candidates for the position of Research Analyst/Senior Analyst/Associate Research Fellow with the Military Transformations Programme. The successful applicant should have a research focus on key issues, trends, and developments in military-tech governance and responsible innovation of emerging technologies in defence.  Research problems in this area may include mapping norm development trajectories, mechanisms, and dialogues on responsible innovation in defence, including in areas such as artificial intelligence, autonomous weapons systems, and contested domains such as space, underwater, and cyber. Moreover, projecting how select countries, militaries, tech-companies, and international organisations are implementing and operationalizing responsible defence innovation and why.

The successful applicant is also expected to contribute to the School’s multidisciplinary research agenda, contribute to team research and policy-oriented projects, and organise conferences and seminars. A relevant Master’s degree with a good publication record are essential requirements.

All applicants should submit the following:

•            A cover letter specifying how your qualifications match the job description;

•            A detailed curriculum vitae;

•            2 published articles or writing samples; and

•            3 reference letters.

We regret that only shortlisted candidates will be notified.

For further information about RSIS, please visit our website: www.rsis.edu.sg.

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university

• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals

• Engage students and support faculty champions to increase acceptance and adoption of learning analytics

• Communicate with end-users and analyse their business needs

• Manage and maintain the department website

Data management

• Support the data engineer in handling data request

• Manage the data science machine learning platform

• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields

• At least two years of experience as a business analyst or experiences working on data related project

• Prior experience working in an university setting is highly preferred

• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative

• Familiar with various data governance framework issued by PDPA

• Strong communication and networking skills

• Strong ability in translating user needs into a data science problem

• Strong understanding of data science or analytics and governance

• Strong technical skills such as python programming, system administration

• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI

The Fund Accounting Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees, leading a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of activities associated with Net Asset Valuations (NAVs).

Responsibilities:

• Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as support mechanism for achievement including SMART goal setting
• Calculate daily and periodic NAVs for fund and dissemination of the associated unit prices to facilitate investor dealing in accordance with all local regulations, accepted accounting values, and local tax requirements, as well as produce full set of audited annual financial accounts and unaudited semiannual accounts for each regulated entity
• Complete regulatory reporting and associated client reporting requirements covering all aspects of the funds valuation, portfolio, expenses, and transaction volumes ensuring a variety of standard and client/regulatory formats
• Assist the section manager of a team of Fund Accountants who are responsible for a broad spectrum of financial and accounting matters affecting clients
• Identify and implement corrective action plans across teams while analyzing and assessing business risk
• Serve as primary point of escalation for internal/external staff queries, and develop/manage process, productivity, and quality standards
• Create, develop, and maintain business relationships, identify and implement service, system, and process enhancements, lead and evaluate system testing, and train staff on new technology enhancements
• Support development and achievement of strategic goals and annual performance/compensation cycle as well as implement methods to reduce expenses, recommend enhancements, and justify benefits
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience
• Chartered Accountant/CFA/MBA
• Experience in accounting or related field
• Knowledge of funds services and its process
• Knowledge of relevant technical systems
• Previous supervisory experience
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated Subject Matter Expert (SME) knowledge in related area

Education:

• Bachelor’s degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

The Academic Computing and Information Services (ACIS) division of NIE oversees and supports the information communication technologies (ICT) needs of NIE. We invite applications for the position of ICT Support Engineer in the ACIS division. This is a 3-year contract position. Join us for an exciting career as we work towards transforming the education landscape in Singapore.

The ICT Support Engineer reports to the Unit Head, IT Service Delivery of the Service Management Department. His/her primary responsibility is to provide ICT support to NIE stakeholders, identify root causes, offer appropriate solutions, and escalate to suppliers if necessary. He/she will mainly focus on establishing the essential technical know-how, ensuring prompt resolution to equipment and service failure, and working closely with the service desk, engineers, end users and project managers to ensure proper operation and good end-user experience.

Job Responsibilities:

• Handle customers’ requests that include IT/AV-related issues/complaints and attend to their requests in a timely, pleasant, and professional manner.
• Provide technical support for IT/AV-related incidents via various customer touchpoints by performing technical analysis and carrying out both preventive and corrective maintenance.
• Provide IT/AV support for events, lessons, meetings, and video conferences, which may require working beyond office hours if necessary.
• Provide corrective and preventive maintenance for IT/AV Systems in NIE Learning Spaces (i.e. collaborative classrooms, tutorial rooms, lecture theatres, teaching rooms/labs and meeting rooms).
• Track and report assigned tasks completion and meeting SLA targets.
• Document IT/AV-related problems and resolution procedures in the Knowledge Base for future reference.
• Create and maintain technical documentation related to the configuration of IT/AV equipment and components.
• Collaborate with the cybersecurity team to perform regular assessment and mitigation on the endpoint’s security and integrity level, ensuring compliance with NIE IT security guidelines and national regulations.
• Participate in IT Business Continuity and Disaster Recovery programmes.
• Assist in the evaluation and procurement of IT/AV equipment and solutions. Ensure seamless end-to-end delivery of services and solutions to customers and stakeholders.
• Maintain centralised records/database of IT/AV assets.
• Carry out onsite physical asset verification, update of assets and report the findings for audit reconciliation.
• Undertake IT/AV-related initiatives/projects that drive greater efficiency and effectiveness of the division.
• Contribute to the continual service improvement of IT/AV services and processes by participating in ideation activities or project groups.

Requirements:

• Minimally a Diploma in Information & Communication Technology or equivalent.
• Preferably with 3 years of experience in ICT support with good customer service skills.
• Good interpersonal and communication, both written and oral, skills.
• Proactive, self-motivated, resilient, and work well under pressure.
• A good team player with creativity and resourcefulness.
• Keen on discovering and assessing new technology for productivity purposes.
• Result-oriented with a strong sense of accountability for accomplishing assignments within timelines.
• Works collaboratively with peers and technical team at various levels in the organisation.
• Good knowledge and skills in computer troubleshooting, network, applications, and operating systems support such as Microsoft Windows, Microsoft Office, Macintosh Operating system and/or mobile device configuration.
• Good working knowledge of audio/video equipment.
• Proficient in problem diagnostics and resolution, with the ability to work autonomously.
• Certification in IT Information Library (ITIL) Foundation and good experience with ITIL best practices is an advantage.

Other Information
NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Req ID: R00014873

About Beca

Beca is one of the largest employee-owned professional services consultancies in the Asia-Pacific and has operated in over 70 countries. With over 3000 employees globally, we have the diversity of experience and expertise to tackle major projects. We have over 100 years’ experience in successful client relationships, technical excellence & delivering award-winning project solutions.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.

We are currently recruiting for Technical Business Analyst to join the Singapore Office in a growing engineering consulting business.

About You

You’re a technical business analyst ideally with experience working with HR and Payroll systems. You will have the technical experience and credibility to understand the ‘big picture’ and break down processes into detail, enjoying the progression from complexity to simplicity. You’ll have experience working with developers and understanding complex data models.

You’re seeking a new role where you can indulge your passion for improvement, using leading-edge technology, software and technical solutions. Easily able to build relationships, you’re curious to understand needs, explore possibilities, positively challenge thinking and facilitate outcomes.

The role

This role will enable you to be part of a step change in our technology program, at an enterprise level for Beca. Within the team, you will initially be supporting the delivery of an HR and Payroll system implementation, helping deliver one of the technology platforms to enable Beca’s second century of growth. Once delivered you will be part of the team that continues to enhance features, improve business processes and train the system users.

As the bridge between teams, you’ll be connecting with business leaders and technical teams to understand their needs, with the technical and analytical curiosity to probe and understand the ‘so what’. With a best practice approach, you’ll be completing technical documentation to capture designs, interpreting data to make sense of data migration activities. You will be defining needs and articulating how technology and software solutions can improve business processes. You will have the skill and desire to help configure and support the system when the need arises.

Job Requirements

· Degree in Information Technology discipline.

· 5-6 years of relevant working experience.

· Solution focus, creating the technology plans and program sequences to deliver change.

· Experience with technical documentation and business process.

· Ability to engage with people, foster confidence and influence acceptance and embracing of change.

· Understanding of HR and Payroll systems, with the ability to help support or configure when needed.

· Passion for the potential of technology, and how it can improve the ways we work, now and into the future.

· Schedule driven and self-motivated.

· Perform any other ad-hoc duties as assigned.

Job Highlights

· Career Advancement

· Medical & Telecommunication Allowance

· AWS & Variable Bonus

Ready to make a move?

We offer a comprehensive career growth and professional development opportunities along with a supportive and caring work environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply online now with your CV.

Please include the following information in your resume:

• Education background
• Work experiences
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.

• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.

• Make changes to configurable items, which include hardware, software, documentation, etc.

• 10 Years of experience in Core Banking is must and familiar with Software Development Life Cycle (SDLC)

• Degree Holder

• Ability to lead, develop and maintain respectful and trusting relationship