• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
• Manage hard and soft break fix services for laptops and desktops.
• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
• Ensure that each Desktop Device is installed with the appropriate Desktop image.
• Manage Desktop Devices (hardware and software) incidents through to resolution.
• Candidate is higher experience will be considered for L2 Support role.

Job Responsibilities:

1. Developed the overall delivery plan of mobile robot project, followed up the plan and corrected the deviation in time;

2. Led the on-site project delivery, provided customers with AMR/AGV on-site implementation and technical support services;

3. Tracked, fed back and coordinated to deal with on-site product and technical problems, quickly solved customers' technical problems, identify and control project risks;

4. Provide training and support for customers in terms of technical parameters, product performance and operations according to customer needs;

5. Cooperate with regional sales, be responsible for pre-sale functional demonstration, technical communication, PK with competitors, installation, testing and abnormal problem handling during/after sale of products.

Job Requirements:

1. Bachelor's degree in Robotics, Automation,Engineering, or relative majors；

2. Minimum 3 years’ engineer experience, experience in Robotics or Automation industry is a plus；

3. Excellent written and verbal communication skills；

4. Problem solving oriented, honest, pragmatic, responsible, highly enthusiastic, and a team player；

5. This position is not desk bound, hence, willingness to travel within the city as well as Southeast Asia is required；

6. Communication with counterparts in China is frequent, and regular trainings are conducted by the HQ located in China. Hence proficiency in Mandarin is a must.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

We are looking for a driven and highly-motivated person to join the Information Services Group that leads the development and implementation of enterprise-wide ICT solutions in HDB. You will have the opportunity to develop your skills and knowledge in ICT project management, app development, data management, systems management, network and communications, end-point services, quality management and ICT security.

What Will You Do?

You will work in cross-functional teams. You should be results oriented with strong ability to collaborate with and engage stakeholders. You should also possess good problem-solving skills and an analytical mind; have excellent communication skills, both oral and written; and be resilient to work under tight timeline.

• Architect, design and develop enterprise-wide ICT solutions and services.

• Research new ICT technology to develop creative solutions for HDB operation.

• Ensure the quality and security of the app, data and ICT services in HDB.

You will be a Great Fit if you Have:

- A strong background in computer science, computer engineering, information technology or related field

- Certification in one or more of the following is preferred:

• Microsoft System Centre Configuration Manager

• Microsoft 365

• Enterprise architecture

- Technical competency and experience in the following will be advantageous:

• Operating Systems platforms

• Mobile Device Management (MDM) solutions

• Endpoint Protection and Mobile Threat Protection solutions

• Microsoft M365 solution including Microsoft Exchange

• Manage, plan and deploy endpoint management services, with specialization in Microsoft Office 365 services

• Manage stakeholders in the infrastructure, and/or security team.

Good to Have:

- Great Attitude to bring the best out our team

- Team Player; we work together as a team

- Autonomous

- Take ownership

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14119129/b9b45d92-f9b0-1eee-a4ca-b94b65dc20b4

The Company

We are a leading company in the securities industry, which provides end-to-end financial products and services for customers in Asia.

The Role

The Senior Research Analyst is responsible for conducting fundamental research and financial statement analysis on SGX-listed companies across multi asset classes.

Job Description

· Conduct research across multi-asset classes, including Equities, Fixed-income, Commodities, Structured notes, ETF, Funds, and FX

· Generate investment strategy for the US/Hong Kong/Singapore equity market and identify short-term trading ideas

· Provide investment recommendations and sales ideas to Equity sales and Trading Representatives

Job Requirements:

· Minimum 3 years relevant experience in Investment Counsellor or Product Specialist or Equity Research Analyst

· Financial modelling and report writing

· Basic product knowledge and portfolio management

· Strong communication and interpersonal skills

· CFA qualification or equivalent will be an advantage

Click “Apply Now” if you are interested in this role. For further details or a confidential discussion on other opportunities in the Banking & Financial Services industry, please contact Grace Lee (EA Reg Number: R23114074 | EA License Number: 07C3924 | Company Registration No: 200609504D) at Hays via email [email protected].

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

Job Description:

1. Prepare work packages and ensure spare availability prior to work commencement.
2. Prepare work packages and provide support to technical crew.
3. Liaise with technical crew and various departments to ensure smooth and timely completion of planned tasks.
4. Perform data input and analysis.
5. Plan and track monthly programs for completion.
6. Answer customer queries.
7. Any other duties required

Requirements:

1. Min NITEC or Diploma holder in Aerospace Engineering or equivalent
2. Preferably with at least 1 years of relevant working experience in aviation or related industry
3. Basic computer skill required
4. Knowledge of SAP will be an advantage
5. Comfortable with 12 hours rotating shift work arrangement

• Company located at Changi Airfreight Centre

• Working hour: 8:30am – 6pm (Monday – Friday), 8:30am – 1pm (Saturday)

• Well Established MNC Freight Forwarding Company

• AWS + Variable Bonus + Excellent Welfare

Job Scope

• Support/handle sales and customer’s requests and enquiries.
• Attending and addressing customers’ complaints.
• Coordinate with operation to meet customers service expectation.
• Daily cold call and visit customer when need.
• Support and develop Ocean freight business.
• Generating sales/customers report.
• Handle RFI/RFQ.
• Any other ad hoc duties as assigned by Management.

Requirement

• O Level / Diploma / Degree in Logistics Management or relevant discipline
• 2 - 4 years of relevant work experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in Application support functions

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.