Key Responsibilities

• Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.
• Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
• Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
• Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool.
• Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
• Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis.
• Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation.

Requirements

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
• Relevant education qualification in Engineering
• Ability to work with deadlines and with all levels of internal and external stakeholders including customers
• Ability to work in cleanroom work environment

Work Location

• Science Park II

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

The Security SOC Analystis responsible for monitoring, analyzing, and responding to security incidents in real-time within a Security Operations Center (SOC). This role involves ensuring the security and integrity of the organization's systems by identifying threats, mitigating risks, and collaborating with various teams to address vulnerabilities.

Key Responsibilities:

1. Monitoring & Threat Detection

• Continuously monitor and analyze alerts from security tools (e.g., SIEM, IDS/IPS, firewalls) to identify potential threats.
• Investigate and evaluate security incidents, determining severity and potential impact on systems.
• Escalate suspicious activities and unresolved incidents to senior analysts or response teams.

2. Incident Response

• Execute response plans for security incidents, ensuring containment, mitigation, and recovery.
• Collaborate with incident response teams to analyze, investigate, and resolve breaches or data loss events.
• Maintain detailed incident reports and documentation for accurate tracking and compliance purposes.

3. Threat Intelligence

• Leverage threat intelligence sources to identify emerging attack tactics, vulnerabilities, and trends.
• Correlate threat data across multiple systems to proactively detect potential intrusions or risks.

4. Log Analysis

• Conduct thorough analysis of security logs, network traffic, and system behaviors to detect anomalies.
• Ensure compliance with security policies and regulatory standards through effective log management.

5. Reporting & Communication

• Prepare comprehensive incident reports, detailing findings, remediation efforts, and recommendations.
• Regularly update internal stakeholders on security incidents, vulnerabilities, and ongoing risks.

6. Security Tools & Technology

• Operate and manage security infrastructure, including SIEM platforms, IDS/IPS, firewalls, antivirus, and endpoint tools.
• Stay abreast of advancements in cybersecurity technologies and recommend updates to improve SOC effectiveness.

7. Collaboration

• Work with cross-functional teams (network engineers, administrators) to strengthen security postures.
• Participate in vulnerability assessments and penetration tests, addressing identified risks proactively.

Qualifications & Requirements:

• Bachelor’s degree in Cybersecurity, IT, Computer Science, or equivalent experience.
• 1-3 years in a Security Operations Center (SOC) or similar role.
• Proficiency with SIEM tools (e.g., Splunk, QRadar, SolarWinds SIEM) and security monitoring platforms.
• Hands-on experience with incident response and investigation of threats (e.g., malware, phishing, intrusions).
• Strong knowledge of networking concepts, TCP/IP, and common protocols.

Certifications (Preferred but not required)

• Security+ (CompTIA)
• Certified SOC Analyst (CSA)
• Certified Ethical Hacker (CEH)

Technical Skills

• Deep understanding of cybersecurity principles, incident response, and forensic analysis.
• Familiarity with malware analysis techniques and vulnerability management.
• Strong analytical skills and ability to prioritize in high-pressure situations.

Soft Skills

• Effective communication for clear reporting and team interaction.
• Ability to collaborate with internal and external partners.

Main responsibilities

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.
• Improve operational processes.
• Coach more junior team members as required.

Education and Qualifications Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years of working experience in relevant roles.
• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Responsibilities

• Conduct research within assigned area of fixed income market coverage using information sources, including financial statements, earnings reports, published research, financial databases, corporate and management access
• Generate timely, and actionable bond investment ideas. Work with other members of the research team to evaluate a comprehensive range of bonds and bond funds
• Achieve and maintain a coverage list of bond issuers, and provide periodic research recommendations for bonds in the coverage list and newly issued bonds
• Communicate these investment ideas to the investing public and internal stakeholders through research reports, presentations, and other channels
• Contribute investment views and research in collaboration with the regional offices
• Contribute to the growth of the firm's fixed income business
• Undertake additional/ ad-hoc duties and projects assigned

Requirements

• Bachelor degree holder in a related discipline (accountancy, economic, finance or business administration), preferably with investment research experience
• Experience working with systems such as Bloomberg is desirable
• Good understanding of financial statements, bond mathematics, and macro drivers
• Demonstrated strong analytical skills, numerical capability, and attention to detail
• Excellent communication skills. Strong command of both spoken and written English. Mandarin speaking capability is a plus
• Demonstrated interest in and passion for investing
• Able to multi-task and meet constant deadlines

In this role, you will take a leading role in Salesforce implementation to the business, including coordinating rollout of successive releases and driving adoption.

Job Responsibilities

• Act as the functional expert of the company and work closely with local business to understand business requirements and provide solutions for consideration.
• Facilitate discussions and workshops, asking probing questions, encouraging open communication and building cooperation amongst the business teams.
• Focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leading edge technology and process improvement ideas to challenge status quo and deliver extraordinary customer-focused solutions.
• Understand and document regional nuances of both current and future state processes.
• Act as key point of contact with global stakeholders in charge of Salesforce program coordination and execution.
• Contribute to defining regional roadmap for Salesforce program rollout.
• Support data readiness in preparation for system rollout, including preparation of data to be migrated in the new system.
• Execute user acceptance testing (UAT) and ensure system readiness to meet local requirements.
• Support change management and training needs for future state processes.
• Provide advice on Salesforce best practices.

Skills required

• Bachelor Degree in Computer Science, Business Analytics or discipline related to the role, with at least 8 years of relevant experience.
• Understanding of Salesforce Platform functionality and best practices.
• Experience in an industry selling goods business-to-business.
• Excellent analytical and problem-solving skills, outstanding attention to detail.
• Experience in drafting business requirements to serve the needs of the organization.
• Proven ability to work independently, exercising judgement and initiative.
• Excellent time management and prioritization skills.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Capacity to extract, collate and present information in a cohesive and meaningful manner.
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.
• Working knowledge of process documentation (Miro, Omnigraffle, Visio, etc.) & project management software (Wrike, etc.).

Our client is a forward-thinking investment management firm, established in 2022, specializing in tailored financial solutions for the digital economy. They focus on cutting-edge sectors like AI, cloud platforms, and energy infrastructure, offering services such as asset acquisitions, strategic growth financing, and special situation investments.

Role Overview:

As a Finance & Accounting Analyst/Associate, you will oversee core financial operations, ensuring accurate reporting, regulatory compliance, and efficient budgeting. This role collaborates closely with cross-functional teams to support strategic financial planning and drive operational excellence.

Key Responsibilities:

• Manage full-cycle accounting, including payables, receivables, reconciliations, and inter-company transactions.
• Prepare financial filings (e.g., GST, MAS, and SFC returns) and handle monthly payroll.
• Coordinate with auditors and external partners for tax submissions and audits.
• Assist with budgeting, cash flow forecasting, and operational financial planning.
• Maintain financial compliance and contribute to ad-hoc business projects.

Qualifications:

• Bachelor’s degree in Finance, Accounting, or related field.
• 2–4 years of experience in financial analysis, reporting, and cash flow management; Big 4 audit experience is a plus.
• Proficiency in accounting principles, taxation, and financial compliance.
• Advanced skills in Excel, with familiarity in bank reconciliations and financial reporting tools.
• Detail-oriented with strong analytical and problem-solving abilities.
• Adaptable, self-driven, and able to manage multiple priorities in a fast-paced environment.

Shape your career with an impactful role in a pioneering investment firm. Apply now to make your mark in the digital economy!

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Consumer & Community Banking (CCB) Technology, Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• End to End application support for Digital applications on premise as well as Cloud (AWS).

• Primarily focus on quick incident mitigation to reduce downtime for customers.

• Monitor the changes going into the environment while ensuring system stability.

• Provide onsite technical leadership and decision taking for quick service restorations.

• Drive Technical Bridges with information from monitoring and other specific tools.

• Take key decision in terms of failovers, isolating DC and preserving customer experience.

• Perform targeted flow-triage during major incidents using tools expertise.

• Leverage tools expertise to perform targeted flow-triage during major incidents.

• Adapt Flexibly in response to changing demands.

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines.

• Minimum 3 years of Applications Support or related experience.

• Basic knowledge of application development – Java.

• Strong technical background in Middleware (WebSphere, Tomcat and Web Servers), Cloud technologies (AWS, Dockers & Kubernetes), Monitoring tools (Splunk, Dynatrace and Grafana), Unix, DB2, Cassandra and Retail banking channel application flows.

• Specific knowledge of IT infrastructure including networks, storage networks, load balancing, server clustering, databases and application architecture.

• Good communications skills – managing global bridges/ writing executive notifications.

• Experience working with geographically distributed and culturally diverse work-groups.

• Hands-on with technical operations – high pressure shift environment.

• Ability to multi-task (e.g. listening, writing, reviewing and sending executive communications) and work flexibly in response to changing demands.

• Ability to provide weekend support as part of shift based coverage.

Preferred qualifications, capabilities, and skills

• Retail banking experience

• Customer-centric - preferable from technical support roles and/or professional services

• Cloud Certification

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c2bfead8836cffdf7cd3fd87bc9f234b

About the Company

JERA Global Markets (JERAGM) is a leading utility-backed seaborne energy trader specialising in LNG, coal and freight. A joint venture between majority shareholder JERA Co., Inc. and EDF Trading, JERAGM’s shareholders are among the world’s major utilities.

JERAGM operates one of the largest energy portfolios in the world which gives it an in-depth understanding of the way local, regional and international energy markets behave. Its in-depth knowledge and market insights enable us to capture trading opportunities, optimise portfolios, create value and enhance security of supply for our customers.

Headquartered in Singapore, JERAGM has a global talent pool of close to 300 people across offices located in four strategic locations: Singapore, Japan (Tokyo), the UK (London) and the US (Houston).

JERAGM is strongly capitalised with over US$500 million in paid up capital and a total equity of US$4 billion. JERAGM has retained its A+ Stable rating from R&I, attributable to a robust business model and solid financial base.

Position Description

The Coal Trading Analyst will join the Coal Trading team within JERAGM in Singapore. The candidate will play a key part of providing trade analysis and commercial, logistical and administrative support required to assist the Coal Trading team and on a day-to-day basis will focus on JERAGM’s Japan business (both JERA and 3rd parties in Japan).

The candidate will coordinate closely with other members of the Coal Trading team and JERAGM’s middle and back-office functions, in a collaborative and open manner.

Key Role Responsibilities

• Assist with daily trade for our Japan business to prepare documentation and data and communication with JERA and external counterparties in Japan
• Assist with daily trade amendments to ensure trade capture and P&L is accurate
• Preparing weekly market update presentations for the Coal Trading team
• Conducting market research for growth areas and new counterparties in Japan
• Analysing trade data for our Japan business to provide unique insights to the traders to support better decision making
• Ad-hoc analysis for our Japan business as required by manager / executives / wider business

Qualifications

Key Qualifications and Experience

• At least 8 to 12 years’ experience working in a commodity trading environment or other related commercial industries
• At least 1 to 2 years’ experience within a Power Utility environment (especially coal) is required
• Must have a broad knowledge of the Japan power industry especially JERA with an understanding of coal end users in Japan (both utilities and industrial) and their coal sourcing requirements
• Proficient in Microsoft Office software
• Possess at least a Bachelor’s Degree in a related field
• Written and verbal fluency in Japanese (JLPT N1) or similar, is a must as the candidate has to manage Japanese speaking stakeholders both at working and management levels

Person Specification

• Meticulous, organised and accountable, able to work autonomously within strict deadlines while adhering to policies
• Able to work well as part of a team and with other functions
• Confident personality with the ability to communicate effectively as well as interact with a variety of JERAGM functions and external counterparties.

Role Opportunity

This role offers an excellent opportunity to further develop skills and responsibility as a member of the Front Office team within a growing and successful commodity trading business.

12 months Contract

Domain: Banking

Location: Central, East

Objectives of this Role:
1. Ensure the highest quality of our operations system by developing and executing tests to detect and report any errors in the product.
2. Develop suitable testing plans and frameworks that align with our customers' needs.
3. Coordinate with various functions and teams to incorporate necessary product changes.

Responsibilities:
1. The role involves writing test cases, preparing and creating test data, executing and retesting test cases.
2. Able to leveraging on inhouse GenAI for test case creation and enrichment
3. Ensure test runs and results are completed within the given time frame.
4. Develop and execute test plans to validate software functionality against requirements and specifications.
5. Identify, report, and track software defects and issues.
6. Perform functional, performance, security, and regression testing of software products.
7. Report test results and defects to the development team and other stakeholders, and work on their resolution.
8. Provide suggestions and feedback to improve the quality of the software development process across teams.
9. Stay updated with the latest testing tools, techniques, and methodologies.
10. You will work closely with the Testing Centre of Excellence (COE) to enhance testing processes and standardize testing practices across operations

Required Skills and Qualifications:
1. Degree or diploma in computer science, engineering, or similar technical certifications.
2. At least 1-3 years of experience in testing, quality assurance, or similar roles.
3. Excellent problem-solving skills, an analytical mindset, and strong communication skills.

Preferred Skills and Qualifications:
1. Proficiency in testing tools such as JIRA, Selenium, Appium, and other testing frameworks.
2. Certifications such as ISTQB (International Software Testing Qualifications Board) and CSTE (Certified Software Tester).

Interested applicants are encouraged to apply directly to [email protected] for a faster response.

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Employee Platforms, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.

• Create and update high-quality, production-ready mechanisms that engender management of Exchange infrastructures (M365 and on-prem) and SMTP Email Gateway appliances.

• Identify opportunities to automate remediation of recurring issues and improve overall operational stability of software applications and systems.

• Manage process of migrating from one instance to another (cloud uplift).

• Collaborate with team members in establishing strategic direction for

• Ensure compliance with best practices and country policies/standards for architecture, process, security, and quality assurance.

• Provide support in managing engagements with vendors and managed services.

• Lead evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Engineering or equivalent.

• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Possess knowledge in shell scripting, including PowerShell, Exchange/M365 online shell scripting, CSOM, and .NET

• Demonstrate in-depth understanding of setting up Exchange infrastructure, configuring SMTP Email Gateway appliances, deploying solutions/infrastructure, and performing pave/repave operations

• Expert in designing and supporting Exchange. This includes DL, Shared Mailbox, ownership, security, delegation

• Experience in using application platform monitoring tools

Preferred qualifications, capabilities, and skills

• Expertise in using Migration and Monitoring tools

• M365 / Azure Certifications

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=068e2ce3dd13bb33a131b8f8bb329434

Job Summary

We are looking for a highly skilled and motivated PowerBI Analyst for a Multinational Corporation (MNC). The Analyst will play a crucial role in translating complex data into actionable recommendations, developing intuitive PowerBI dashboards and reports that provide valuable insights into key business metrics. This position requires a results-driven professional with a passion for data analytics.

Key Responsibilities

• Develop and maintain PowerBI dashboards and reports to visualise and analyse data effectively.
• Collaborate with stakeholders to understand business requirements and translate them into actionable insights.
• Analyse complex datasets to identify trends, patterns, and opportunities for improvement.
• Provide expertise in data visualisation best practices, ensuring dashboards are intuitive, user-friendly, and aligned with business objectives.
• Work closely with cross-functional teams to support data-driven decision-making and drive business outcomes.
• Stay up-to-date with the latest advancements in PowerBI and other relevant technologies, recommending enhancements and optimisations as needed.
• Actively contribute to continuous improvement initiatives, optimising processes and methodologies to enhance the effectiveness of data analytics efforts.

Key Qualifications

• Minimum of 3 to 4 years of hands-on experience in data analytics with a strong focus on PowerBI. Tableau experience will be considered.
• Proven track record of delivering high-quality data visualisations and insights that drive business value.
• Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable recommendations.
• Strong business acumen and the ability to understand and analyse business processes, objectives, and challenges.
• Exceptional communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels of the organisation.
• Demonstrated adaptability and flexibility to thrive in a fast-paced environment with evolving technology requirements.
• Experience working in an enterprise environment, with a focus on scalability, security, and governance.

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No.: Melvin Chua Han Wei , R24123531

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Responsibilities

• Design Performance Test Scripts for enterprise applications based on Requirements.

• Participate in Performance bottleneck analysis and fixes.

• Perform Performance Engineering (for Senior Perf Testers) & Performance Improvement activities.

• Communicate progress and issues through regular Status Reports

• Collaborate with Business/ Application teams to improve system performance

Skills/Requirement

Requirements:

• Minimum 3+ Years of Relevant Experience in IT Performance Testing.

• Expertise in Test Planning, Test Estimation, Test Strategy, Workload Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.

• Expertise in Performance Testing tools: JMeter

• Execute Benchmark, load, stress, endurance, and other non-functional tests.

• Monitor application logs to determine system behaviour.

• Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments.

• Analyse the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.

• Generate performance graphs, session reports and other related documentation required for validation and analysis.

• Publish results and receive appropriate sign off. Prepare detail status reports, and monitoring of all defects and issues.

• Identifying memory leakage, connection issues & Bottleneck problem in the application.

• Strong problem-solving skills and very good time management skills

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

Job Summary

We are looking for a Business Analyst to work on platform upgrade projects within Consumer Banking Operation team for a reputed bank.

Mandatory Skill-set

• Possess a Bachelor's degree in Accounting, Finance, or Technology;
• Have 5 years of experience in the banking industry, on credit card processing, chargebacks, or fraud analysis;
• Has 3 to 5 years of experience in operations or project management;
• Demonstrate advanced proficiency in Excel, PowerPoint, Word, and Visio;
• Exhibit strong communication skills alongside excellent analytical and problem-solving abilities;
• Maintain high attention to detail with exceptional organizational and time management skills to handle daily operations effectively;
• Able to lead and manage multiple projects simultaneously while adapting to shifting priorities in a dynamic environment;
• Self-driven and capable of working collaboratively in a team or independently as needed.

Desired Skill-set

• Familiarity with the VisionPlus application.

Responsibilities

• Collaborate with Operations, Business, Tech teams, and vendors to execute a strategic platform upgrade;
• Provide project management support, including communications, governance calls, and preparation of presentation materials;
• Work with operations users, business stakeholders, fellow business analysts, tech and vendor consultant for functional design and solutioning;
• Participate in design and build discussions with Operations and Tech teams;
• Develop and oversee testing plans with Operations and vendor test teams;
• Manage user acceptance, regression, and performance testing, ensuring critical functions are covered and defects are resolved;
• Identify process improvements and propose timely solutions to address project or testing challenges;
• Oversee post go-live enhancements, including tactical fixes and strategic upgrades.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

At At Nexus Link Pte Ltd, we’re passionate about uncovering actionable insights that drive innovation and success. As a trusted leader in market research and strategic analysis, we empower businesses to navigate the complexities of their markets. Now, we’re inviting a dynamic and detail-oriented Research Analyst (Consulting) to become part of our dedicated team.

Role Overview

As a Research Analyst (Consulting), you’ll play a pivotal role in shaping the strategies that drive impactful decisions. This position offers a blend of analytical rigor and creative problem-solving, providing you the opportunity to dive deep into market dynamics and help shape the future of businesses.

Your Responsibilities

• Dive into market data to identify emerging trends, consumer behaviors, and competitive landscapes.
• Generate actionable insights to uncover growth opportunities and optimize business strategies.
• Craft compelling reports and presentations to deliver data-driven recommendations to stakeholders.

What We’re Looking For

• A Bachelor’s degree in any discipline.
• Fresh graduates with a passion for research and analytics are welcome – on-the-job training will be provided.
• Good analytical and communication skills, with the ability to manage multiple priorities.
• Proficiency in tools like SPSS or R is a bonus, though not essential.
• Relevant experience in market research may qualify candidates for more senior roles.

Why Join Us?

• Your contributions will be rewarded with a salary reflective of your experience and performance.
• Access to continuous training and development opportunities to advance your career.
• Work in an environment that values teamwork, creativity, and mutual respect.

How to Apply

Interested candidates, please send in your resume stating your full personal particulars, work experience, expected salaries and relevant qualifications. (only shortlisted candidates will be notified).

At Nexus Link, diversity fuels our innovation. We are proud to be an equal-opportunity employer, fostering an inclusive workplace where everyone can thrive.

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

What’s the role?

Bloomberg Technical Support is responsible for deploying and supporting Bloomberg’s variety of products and services. This high-profile role requires experience across general technical areas pertaining to hardware, software and networking, in addition to experience with coordinating the implementation of technology solutions.

The Technical Support team is seeking a qualified individual to provide leadership and direction to the team in Singapore. You will possess a strong customer focus, passion for leadership and high interest in technology. In addition, you have good attention to detail with excellent coaching and communication skills. You will work closely with a range of stakeholders to deliver access to the Bloomberg infrastructure while meeting our clients’ connectivity needs.

As a confident and well-organized communicator you will also be responsible for handling key accounts, regularly liaising with market data and technology personnel, as well as telecommunication providers, service vendors, and partner with a variety of internal stakeholders to ensure the highest quality of service to our customers.

You will work towards developing a collaborative team environment that fosters creativity and places a high value on providing quality customer service and technical support. Striving for excellence in both team productivity and customer happiness is at the heart of this position. You will be responsible for the hiring, on-boarding, evaluation and continued development of your team members.

We'll trust you to:

• Maintain quality relationships with your team on both a group and individual level
• Ensure that your team's performance is on track to meet departmental goals across multiple metric categories such as productivity and quality
• Provide tailored coaching that improves individual productivity and performance
• Empower your team to innovate and challenge traditional thinking on how to best tackle clients' technical issues
• Establish strong global & interdepartmental relationships and strategies to make valuable contributions to the business
• Build and drive strategies for your team that aligns with the department and business goals in the region
• Be involved in recruiting, hiring, and identifying candidates with potential to be successful at the role

You'll need to have:

• Minimum 3 years of working experience in technical support or a similar role that engages with internal or external clients in a technical capacity
• Minimum 1 year of experience in leadership, mentoring, coaching or training
• Business proficiency and fluency in Mandarin to support Chinese-speaking clients
• Excellent written and verbal communication skill in English
• Demonstrated people management, project management and change management skills
• Extraordinary level of customer service and a good understanding about our business
• Experience managing workflow or projects for our product and its technical area (software, connectivity, data, etc.)
• Strong stakeholder management skill, including networking and communication skills
• Experience working in a global, team-oriented, and collaborative environment
• Ability to quickly prioritize and take appropriate actions in handling escalated cases
• Strong interest in learning Bloomberg products and its technical concept and architecture
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd love to see:

• Experience and knowledge of our product implementation workflow including the installation, relocation, and removal of new Terminals, routers, and circuits
• Experience and knowledge in troubleshooting client issues related to the Bloomberg software, hardware, SFTP, FIX and API products
• Experience and knowledge of PC hardware, operating systems and software suites
• Knowledge of networks with an understanding of but not limited to IP addressing, sub-netting, routing and Secure File Transfer Protocol

If this sounds like you:

Apply if you think we’re a good match. We’ll get in touch with you to let you know the next steps but in the meantime feel free to browse this: http://www.bloomberg.com/professional

We are seeking a Technical lead and Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability.

Responsibilities:

• Provide L1/L2 application support to end-users.
• Provide technical guidance to support teams.
• Escalate unresolved tickets to appropriate teams following established procedures.
• Deliver excellent customer service to build trust and positive relationships with users.
• Ensure adherence to Service Level Objectives (SLOs) and roadmap targets.
• Maintain and update technical knowledge.
• Support disaster recovery (DR), business continuity (BCP) exercises, and patching cycles.

Ideal candidate:

• Basic troubleshooting skills on AS400 and Unix.
• Strong knowledge of SQL queries and data analysis.
• Familiarity with production support tools like ServiceNow and JIRA is a plus.
• Strong verbal and written communication skills, with the ability to engage with a diverse group of stakeholders.
• Proactive, positive attitude with a team-oriented mindset.
• 7+ years of experience in IT production L1/L2 support within the banking industry.
• 2+ years of experience as IT Technical lead
• Knowledge and experience with banking products such as investment instruments, corporate actions, loans, deposits, remittances, and foreign exchange.
• Experience with Olympic banking system is a strong advantage.

• Assess the needs of patients, families, or healthcare providers to provide tailored recommendations for allied health services.
• Work with healthcare providers to create multidisciplinary treatment plans involving allied health professionals.
• Help individuals and families connect with appropriate allied health professionals, such as physical therapists, speech therapists, dietitians, and social workers.
• Educate patients and families about the roles of allied health professionals and the services they provide.
• Providing guidance, expertise, such as physical therapy, occupational therapy, speech therapy, and other specialized care.
• Assist familes and helpers in navigating healthcare systems, implementing support services, and ensuring effective outcomes.

Position 1:

Job Responsibilities:

1) Technical Market PDI & Field Support / Flying Doctor

• Provide daily, technical & diagnostic support to all importers / retailers within the Asia Pacific region to meet the customer promise
• Execute remote assistance / flying doctor function, supporting the markets with on-site vehicle diagnostics and fault finding by analysing & interpretating complex technical data from multiple sources (travel required at short notice

2) High Voltage Regional Expert

• Manage and supervise the High-Voltage Battery repair concept, incl. working on live systems (High Voltage Expert), handling critical batteries at the dealerships and preparing markets for introduction of Battery Electric Vehicles
• Provide market support in regards to Home charging preparation and solutions for BEV/PHEV

3) Management of Technical KPI's & Internal Processes inc PCC / Early Life & Japan PDI Centre

• Monitor & assess technical KPI's and provide the Aftersales Operations Manager with key information & specific retailer action plans, ensuring retailer achievement of agreed targets across the technical KPI's
• Report and manage dealer Technical competence improvement plans in conjunction with all key business stakeholders
• Responsible for Quality monitoring and report deviations in the area of (Chassis/Powertrain /Electrical / Body & Trim) to support Aftersales’ Priority Customer Concern (PCC) process. To be responsible for developing dealer Technical competence improvement plans in conjunction with all key business stakeholders relative to these areas
• Primary responsibility for the resolution of all technical concerns raised at Japan Regional PDI Centre

4) Management of Active Damage Management (Body & Paint) & Cyber Security

• Manage and supervise all activities linked to Active Damage Management, such as body and paint shop assessments
• Support and manage cyber security within the region including implementation of processes / technical solutions & reporting measures

5) Workshop Equipment, Special Tools & After Sales IT System Support

• Provide market support for special tools and workshop equipment, as well as Bentley After Sales IT systems
• Moderate and manage the implementation of new repair manuals, Technical Information and Technical Circulars between BML and the markets

6) Ownership & support for technical strategic projects

• Support BML & Regional Office in various projects and assignments
• Provide the key technical interface back to Central Product Support Team in the HQ

Position 2:

Job Responsibilities:

1) Product Support

• Provide technical product support to importers via DISS Monitor Level 2
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

2) Technical Problem Investigation

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• If necessary, initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered

3) Competency Identification and Development

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training

4) Training/Qualification/Conference

• Actively organise and prepare technical training / qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

5) Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

6) Technical Problem Investigation

• Investigate technical problems and provide technical product support to importers
• Monitor product quality performance and report deviations to Audi AG

7) DISS Management

• Manage DISS for Conventional engines and transmissions topics, providing high-level support for the APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved

8) Field Monitoring and Problem Elimination Process

• Analyse monthly warranty and Tableau/AQUA/SQA reports to identify new technical problems in the region
• Initiate affected markets to kick off problem elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

9) Product Support Coordination

• Arrange video conferences with regional importers for product support discussions and escalation meeting preparation, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

10) Market Liaison and Mentorship

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor the development of importer performance KPI (STLI) for mentored markets, coordinate coaching as needed

11) Performance Review and Training

• Support relevant markets with performance reviews of KPIs and data analysis
• Identify product support competence at the importer level and coordinate necessary coaching
• Provide high-level trainings to enhance competence levels at identified importers

Job Requirements:

• Degree/Professional level in Technical disciple or equivalent
• With at least 8 years relevant experience in, Automotive Engineer or Automotive Technician/Electrician with Group Brands advantage
• Basic budget tracking and control
• Experience in timely, accurate diagnosis & logical problem solving methodologies
• Experience of working to challenge targets and tight deadline under pressure
• Customer service orientated ethos and proven track record of excellent customer satisfaction
• Self-motivated and driven to achieve targets and deadlines
• Good communication and presentation skills with adequate experience in steering and managing multicultural markets
• Good knowledge of MS Office, SAP systems, VW group systems
• Knowledge in foreign language; German, to communicate with HQ colleagues
• Require to travel internationally

Please note that only shortlisted candidate(s) will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities:

- Provide Pre-Sales consulting support for Sales

- Prepare Business Analysis, consultation, proposal, presentation, implementation plan, etc. to support the Solution case.

- Able to understand business processes & apply analysis techniques to offer a suitable solution, which may include both hardware & software.

- Collaborate with internal solution teams on project implementation, e.g. Refining the requirement for SOW preparation, system design, system development, project implementation, etc.

- Provide, a presentation, and solution demo to the customer

Requirements:

- Bachelor’s Degree (or higher) in Fintech, Operations Research, Information Technology, Business and Finance, Computer Science or related field.

- Good understanding of FinTech and the applications of state-of-the-art technology.

- At least 5 years of working experience as a system designer, business analyst, system analyst or solution consultant.

- Possess in-depth knowledge of the latest technology, such as Java, API, Big Data, Cloud Computing, etc.

- Excellent communication and support skills, ability to articulate and drive discussion across business functions and stakeholders.

- Excellent problem-solving and logical thinking.

- Experience in Banking, Financial or Wealth Management technology and solutions is strongly regarded.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Telecommunications allowance

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up knowledge in FinTech and banking operations

- Training in financial technology (FinTech), consulting, business analysis and project management

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect, training in the technology and business domain, and opportunities to work with global top-tier financial institutions. Interested parties, please submit your CV to [email protected]. Personal data collected will be used for recruitment purposes only.