Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Job Description & Requirements

ECTION A: POSITION SUMMARY

- Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

7. Ensure Email Backlogs are cleared before the following day start of business.

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Apply for this job

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job Scope:

• Provide troubleshooting and technical assistance for automation systems and software
• Monitor and maintain automation systems to ensure optimal performance and reliability
• Create and update technical documentation, including user manuals and support guides
• Collaborate with engineering teams to implement system improvements and upgrades
• Conduct training sessions for users on automation tools and systems
• Manage and resolve incidents related to automation processes
• Analyze system performance data to identify areas for improvement
• Ensure compliance with industry standards and regulations
• Assist in testing new automation solutions and technologies before deployment

Requirements:

• Diploma in Electrical Engineering/Computer Engineering from a recognized local polytechnics
• Relevant site co-ordination experience in LTA/SMRT projects with WSH Safety Co-Ordinator Level B certification.
• Strong interpersonal skill with a positive attitude.
• A leader who can work under minimum supervision, be independent and pro-active.
• A team player who is confident to lead, supervise and assist the various Project Manager in all sites related activities.
• A multitasker who thrives in a fast-paced environment with tight project schedule.
• Confident in communicating with LTA/SMRT and various SWC.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our esteemed client, an established MNC company, is searching for a Logistics & Customer Support Executive:

Job Responsibilities:

• Issue and manage import/export documentation, including delivery orders, insurance documents, invoices, certificates of origin, health certifications, and other paperwork.
• Ensure documentation complies with relevant regulatory and industry standards.
• Build and maintain strong customer relationships by promptly addressing concerns.
• Leverage import/export expertise to boost customer confidence.
• Monitor shipment status and delivery schedules closely to ensure timely, accurate deliveries.
• Manage accounts receivable and payable for accurate financial tracking.
• Keep documentation organized, up-to-date, and compliant with regulations.
• Collaborate with internal teams for audit preparation and address discrepancies proactively.

Job Requirements:

• Diploma or Degree in Logistics, Supply Chain Management, or a related field.
• At least 4 years of relevant experience in managing import/export documentation.
• Willingness to travel to Taiwan for business support as required.

Additional Information:

• Working Location: Downtown
• Working Hours: Monday to Friday, 9:00am - 6:00pm
• Salary: Basic Up to $4,400 + AWS + VB

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Sales Coordinator

$2,200-$2,700
5.5 days (After 3 mths probation alternate Sat)
830am-530pm; 830am-12pm
Jurong East

Responsibilities:

• Handling sales enquiries;
• Preparing quotations;
• Order processing;
• Coordinate with operations team;
• Support project team for project sales

Requirements:

• Experience in sales / administrative roles
• Basic computer / MS office literacy

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

• Minimum of 2years of experience in desktop application administration and support.

• Strong knowledge of GL OMS trading platforms and SGX applications.

• Familiarity with workflows involving SGX, SSH, and SFTP protocols.

• Proficiency in Level 1 network troubleshooting, including kiosk PC and network switch support.

• Monday to Friday (5-day workweek).

Covid-19 vaccination compliance is mandatory.

Job Scope:

• Provide programme administrative and logistical support for existing and new training programmes, seminars, conferences, study visits and ad hoc events.
• Responsible for full spectrum of programme administration and logistic duties (such as pre and post programme admin as well as onsite support) to ensure smooth delivery of programmes. The tasks include:

creating of course and class in TREX system

prepare publicity for programme

registration and confirmation of participants

coordinating travel arrangement (if applicable)

marking of attendance and compiling of course evaluation

• Procure items related to programmes/events
• Proper accrual of expenditures related to the programmes/events
• Timely invoicing/billing to participants
• Timely payments to trainers and suppliers
• Partner with domains and L&D Specialists/Researchers to ensure programme delivery is seamless and meet college KPIs such as LAE scores and target reach.
• Responsible for knowledge management ie. keeping accurate and proper records and comply client's standards and operation guidelines.

Location: Buona Vista

Contract Period: 8 months

Mon to Fri

EA License No: 96C4864

Reg. No.: R24121728

As a Secretariat Support (Intern) at the World Aquatics Championships 2025, you play a pivotal role in assisting the Secretariat team in the full spectrum of project management, event administration, meeting facilitation and stakeholder management. Your support is also required in the execution of an interactive engagement programme as well as green and sustainable innovation.

Key Responsibilities:

1. Event Management/Administration

• Coordinate event documentation and records.

• Manage event correspondence and communication.

• Provide support in event marketing, execute interactive engagement programme and promote community participation.

2. Communication and Coordination

• Coordinate event meetings and minutes.

• Manage event communication and information flow.

3. Sustainability Initiatives

• Develop and implement sustainability initiatives for the event.

• Coordinate with stakeholders to reduce environmental impact.

• Tracking of sustainability outcomes.

What we are looking for

Requirements

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. The ideal candidate will be committed to going above and beyond, demonstrating a strong sense of responsibility and dedication. We value self-starters who excel in both independent work and collaborative team environments. If you share our vision and want to be part of our dynamic team, join us now!

In addition, an ideal candidate should possess the following:

• Must be interested in the aquatic sports industry.

• Academic Background in Sports Management, Physical Education, Communication Studies or a related field.

• Highly organised with the ability to manage multiple priorities simultaneously.

• Excellent Attention to detail with the ability to work independently.

• Strong ability to write and engage with stakeholders.

• Responsible and skilled with computers.

• Ability to work in a fast-paced and dynamic environment under minimal supervision.

• Familiarity with the aquatic sports industry is an advantage.

Key Responsibilities:

• Provide administrative support to the sales team to ensure smooth operations.
• Prepare and issue quotations, delivery orders, and related documentation.
• Generate packing lists for warehouse teams and coordinate with the shipping department.
• Communicate with customers regarding delivery schedules, changes, and inquiries.
• Liaise with suppliers to ensure timely procurement and delivery of goods.
• Maintain accurate records of purchase orders, delivery documents, and shipping schedules.
• Assist in resolving issues related to delayed shipments, damaged goods, or order discrepancies.
• Collaborate with warehouse and logistics teams to ensure efficient distribution processes.
• Perform general administrative duties such as data entry, filing, and responding to inquiries.

Requirements:

• Diploma in Business Administration, Supply Chain Management, or a related field.
• At least 1–3 years of experience in purchasing, logistics, or administrative roles.
• Team player with a proactive and problem-solving attitude.

Work Details:

• Working hours: Monday to Friday, 9:00 AM to 6:00 PM.
• Location: Bukit Batok
• AWS available

You may send your resume to [email protected] for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Pan Hong (Reg No. R2094728)

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Our glient is a global bank. They are looking for an entry-level Securities & Derivative Analyst to focus on processing orders and transactions from trading desks and branch offices in collaboration with the Operations - Transaction Services team. The primary goal of this position is to support the clearance, settlement, and investigation of client securities and derivatives transactions.

Duration: Till 30th November 2025

Key Responsibilities:

• Perform trade verifications and ensure the accuracy of booking requests.
• Generate and match trade confirmations using ISDA templates.
• Complete settlement tasks, daily rate revaluations, and regulatory controls.
• Coordinate transaction issues and collaborate with departments to find solutions.
• Prepare and submit internal/external regulatory reports and participate in GL proofing exercises.

Key Requirements:

• Bachelor's degree in Business, Accounting, or Finance or Diploma with relevant experience.
• Understanding of Treasury products, accounting, and regulatory policies.
• Ability to manage multiple tasks in a high-risk environment.
• Strong proficiency in excel (pivot table, vlookup, macros) and excellent communication skills.

If you have what it takes, please send your resume to [email protected] or click APPLY NOW. For more information, please visit www.ambition.com.sg.

Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified.
Business Reg No : 200611680D | Licence No : 10C5117 | EA Reg No : R2199023

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

About Us:

We are a dynamic and growing manpower solution company, passionate about connecting talent with opportunities. As part of our expansion, we are looking for a Senior Business Support Executive to join our team. This role plays a crucial part in supporting our internal hiring processes and ensuring the smooth operation of our recruitment activities.

Why us?

• Flexible hybrid work arrangement
• Supportive and collaborative work environment
• Excellent career growth opportunities with training provided

Key Responsibilities:

• Assist in managing end-to-end internal recruitment processes, including job postings, candidate screening, interview coordination, and follow-ups.
• Coordinate with hiring managers to understand staffing needs and timelines.
• Maintain and update internal hiring records and databases accurately.
• Draft and post job advertisements on relevant platforms, ensuring alignment with company branding.
• Handle correspondence with candidates, including scheduling interviews and providing timely updates.
• Prepare recruitment-related reports and analytics to support decision-making.
• Provide administrative support for onboarding activities to ensure a positive candidate experience.
• Collaborate with the HR and operations team on recruitment strategies and initiatives.
• Act as the point of contact for internal hiring queries and provide prompt assistance.
• Ensure compliance with recruitment policies and procedures.

What are we looking for?

• Degree with at least 2 years of relevant working experience
• Strong interpersonal and communication skills
• Excellent organizational abilities and attention to detail, capable of managing multiple priorities

Interested candidates please apply online

AlwaysHired Pte. Ltd.

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified.

Please note that your response to this advertisement, or communication with us pursuant to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of carrying out its business, in compliance with the relevant provision of personal data protection act.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Project Officer (Education Analyst/Communications) position is available immediately. The successful applicant will work on projects that involve planning, organizing and implementing outreach activities to promote proven educational practices and research to empower faculty to advance pedagogies and inspire students to become effective lifelong learners, as well as raise the visibility of good teaching practices in NTU to international audiences.

The Project Officer (Education Analyst/Communications) will work closely with the social media and student engagement team to engage in outreach activities, which involve:

Key Responsibilities:

• Curating relevant education research
• Summarizing (1) into research reports
• Conducting internal scans to identify good teaching and learning practices
• Designing materials to communicate (2) and (3) to internal and external audiences
• Proposing new media strategy and implementing outreach activities to promote (4)
• Monitoring and evaluating the effectiveness of (5)

Job Requirements:

• Bachelor’s Degree in education, communications, psychology, cognitive sciences or related field
• Have keen interest in education research
• Must be fluent in spoken and written English Language - for research work purposes
• Must be competent in developing new media strategy communication materials (e.g., blogs/ vlogs/ podcasts/ social media posts)
• Possess ability to work independently on regular duties
• Possess ability to work collaboratively with team members on group projects
• Demonstrate excellent inter-personal communication skills
• One-year contact with the possibility of renewal

We regret to inform that only shortlisted candidates will be notified.

Bloomberg runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Global Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.

Our Team:

Our Listed Derivatives data team seeks a Data Analyst to help us drive the data set forward. The team provides our users with complete and accurate, normalized security listings and reference data for tens of millions of securities across more than 100 Derivatives exchanges globally. Cross-functional collaboration, domain expertise, and automation is paramount for our ability to continuously deliver high quality data to our rapidly growing customer base.

What’s the Role?

We are looking for a highly motivated individual with a passion for finance, data, and technology to increase value from our data product. In this role you will design and implement solutions, measure and communicate impact, improve accuracy and timeliness, as well as communicate with clients and stakeholders. You will develop Derivatives specific domain knowledge and apply your impressive array of skills to solve evolving business challenges by devising and implementing intelligent and scalable solutions to improve the coverage and quality of our data offering. You will join a global team of dedicated individuals and experts where your interests and enthusiasm will have a significant impact on the team’s success.

We trust you to:

• Become a subject matter expert within the world of Listed Derivatives
• Support the day-to-day workflow of our team, including launching new instruments, performing corporate actions, and ensuring the quality of our universe of over 25 million tickers
• Provide customer support for users of Bloomberg products such as the Professional Service, News, and Enterprise Solutions
• Acquire, update, and maintain high-quality financial data using internal systems and proprietary company software
• Work with other data and core business groups, such as Product, Sales, Engineering and News to help develop and enhance the product
• Find opportunities to improve efficiency of existing workflows and build automated solutions for data standardization, ETL pipelines, and human-in-the-loop data processing
• Communicate effectively with partners at all stages of a project, from sourcing ideas and determining requirements to explaining methodological decisions and project outcomes

You’ll need to have:

• Bachelor’s degree in Finance, Accounting, Statistics, Business, STEM, or related field/equivalent experience
• Excellent written and verbal communication skills in English
• Demonstrated continuous career growth within an organization
• 4+ years of working experience in data process management areas such as data quality, ETL pipelines
• Experience working with Python or another major programming language, Git, UNIX and SQL
• Experience working in a large organization and creating solutions based on incomplete information at times.
• Experience working in the finance/data management industry

We’d love to see:

• Knowledge of Derivatives instruments and their uses
• Experience in dealing with databases, schemas, JSON files
• Proven track record of using technology to innovate data products and processes
• Experience in customer service or client relationship management

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidate with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorisation.

New Forests in Singapore is seeking a motivated junior environmental or social scientist that has capacity to collate, analyze, and report ESG data in a manner consistent with our reporting requirements and those of our investors.

Data analysis and reporting will also facilitate continued improvement in ESG management by illustrating where management regimes are effective or otherwise.

The appointed person will also provide input to quarterly and annual reporting, using data collected to describe the efficacy of management, progress on environmental or social program implementation, and other aspects of ESG management that are important to New Forests’ investors.

The role provides significant room for professional growth, as New Forests’ projects throughout Southeast Asia will require development of IFC PS compliant management systems. Experience with or understanding of the IFC PS is therefore desirable, but those with ESG experience and demonstrated capacity to learn will be considered.

Position: Test Analyst

Location: Central, SG

Duration: 12 months contract , renewable

Job Scope / Requirements

• Analyse industry and internal user stories and enhancement requests
• Formulate the relevant test scripts/cases
• Perform UAT planning, design and execution of test cases
• Work with product owners, IT and relevant support/other business units to ensure smooth execution and implementation of test cases
• Log, manage/follow-up with relevant stakeholders on defects and close them
• Knowledge of jira - defect & test management
• Document all test results
• Provide daily status update on UAT progress
• Ability to perform analytical and logical reasoning
• Good communication (Verbal & written)

Functional Business Analyst for Corporate Internet Banking

• Responsible to identify, analyse and documentation of User Stories / User Journeys based on the business requirements document
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation
• Monitor and manage risks /issues related to requirements and scope-creep
• Team Collaboration
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Assist in translating business requirements into test scenarios.
• Facilitate / provide “Train-the-Trainer” on application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills
• Good team player with excellent interpersonal and communication skill
• Strong working knowledge of relevant applications and development life cycles

Mandatory is:

• Experience in Business Analysis. 5-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing, analyzing and eliciting business Requirements:

Elaborating JIRA stories

• Agile product development experience

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of features offered by competitors
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements
• Not an order taker, able to push back complex build needs and offer alternate solutions
• A great team player. Collaborate and communicate well with the other BAs
• Strong analytical and problem solving skills
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines
• Highly resourceful and self-motivated

Key Domain/ Technical Skills:

• Corporate Banking
• Business Analysis
• Agile methodologies & UST writing

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

We are seeking for an experienced SAP Materials Management Functional Analyst who has been through at least a FULL life-cycle implementation for S/4HANA. Candidate must possess thorough understanding of SD-related Simplification items in S/4HANA and has played a key Materials Management functional role in Testing, Data Migration and Cutover during their previous S/4HANA implementation.

Candidate should process strong Materials Management business background, has hands-on with the related configurations and able to perform deep analysis to develop high quality work including functional and technical specifications.

Candidate will need to be detail oriented, a good team player and has excellent communication skills to work with cross-functional teams and business. This is key for supporting the various S/4HANA implementation phases including Integration Testing, User Acceptance Testing and Mock/Actual Cutovers.

Job Responsibilities:

· Hands on role in Test scope definition and Test scripting. Unit Test and String Test execution after code remediation. Perform end-to-end Integration Testing and supporting User Acceptance Test.

· Perform Data Validation using Client's selected tools during each data migration cycle

· Coordination across multiple tracks and functions for Cutover discussion and activities

· Deep-dive analysis of issues identified throughout Testing, Business Data Validation and Cutover cycles. Work across teams for triaging issues and resolution under a time pressure.

· Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result. Effectively communicate project status to the project stakeholder on a regular basis.

· Partner with business to ensure their expectations are met and managed. Ensures consistent delivery of a quality projects and adhere to Client's Project Life Cycle.

Bachelor's Degree from accredited university in Computer Science/Information Technology/Engineering

Technical Skills

At least one FULL life-cycle implementations of SAP S/4HANA

Experience in SAP Materials Management is a must - worked on implementations etc.

Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation)

Played a key Materials Management functional role in all Testing phases and Cutover activities for S/4HANA project implementation. Experience in Test Automation, Data Migration and Data Validation tools are a big plus

Ability to efficiently interact with multiple organizations to successfully implement projects between multiple modules.

· Worked closely with Technical, DevOps and other teams in design and implementation of SAP S/4HANA.

Jobs Responsibilities

• Perform manual testing for user acceptance testing for various systems
• Perform end to end User Acceptance Testing
• Track and monitor testing progress and defect resolutions.
• Communicate to UAT Team Lead on open issues and defects, run book execution progress, and risks.
• Provide regular test progress to Team Leads and work closely with UAT test lead to prepare test data needed for the end-to-end test cases
• Assist in admin work like data preparation, and other adhoc projects as assigned by the supervisor.

Job Requirements

• Min. 3-4 years of UAT experience in Banking/Financial Institutions

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

The Opportunity:

• Opportunity to work within a government agency. This role will support industry-facing teams in preparation for company and ecosystem-wide engagements. This includes carrying out background analysis on biomedtech companies, understanding research across a broad range of topics and providing administrative support, such as preparing reports and briefs.
• Working Hours: Monday to Friday
• Location: One-north
• 1 year contract (Renewal/ conversion subjected to performance and business directions)

Job Description:

• Identify and analyse research capabilities and trends
• Monitor biomedtech research trends and news
• Synthesize and compile information for company engagements
• Develop marketing and pitch decks for the office
• Identify and analyse industry trends
• Conduct due diligence on companies (e.g. company’s background, financial, latest deals and news), identify research focus, asset developments and partnership models
• Putting together all information into an administrative brief for sharing with stakeholders

The Requirement:

• Diploma or Bachelor’s Degree of any field
• Excellent interpersonal and stakeholder management skills
• Organized and meticulous, capable of compiling and presenting information coherently
• Resourcefulness and ability to work independently with minimal supervision
• Proficient in any related research tools
• Strong understanding or Prior experience in BioPharma/Medtech is a plus!

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• Only shortlisted candidates will be contacted

Roles & Responsibilities:

• Collaborate with business stakeholders to gather and document user requirements for the core banking system.
• Conduct workshops and interviews to understand user needs and expectations.
• Write and document the current (as-is) processes to understand existing workflows and identify areas for improvement.
• Develop the future (to-be) processes that align with the new core banking system, ensuring they meet business objectives and enhance operational efficiency.
• Review and provide feedback on the Functional Specification Document (FSD) to ensure alignment with user requirements.
• Work closely with technical teams to clarify any ambiguities in the FSD.
• Develop comprehensive testscripts based on user requirements and FSD.
• Ensure test scripts cover all functional scenarios and edge cases.
• Coordinate and facilitate UAT sessions with end-users to validate the functionality of the core banking system.
• Document UAT results, track defects, and ensure timely resolution of issues.
• Collaborate with the data migration team to ensure accurate and complete data transfer from the legacy system to the new core banking system.
• Validate data integrity and completeness post-migration.
• Provide training and support to end-users to ensure a smooth transition to the new system.
• Gather feedback from users post-implementation and recommend improvements to enhance user experience and system functionality.

Qualifications:

• Bachelor’s degree in Information Technology, or a related field.
  • Minimum of 3-5 years of experience in project management, preferably in the banking or financial services sector.
  • Proven experience in user requirements gathering, BIA, UAT, and system implementation.
  • Familiarity with core banking systems and banking operations is ideal
  • Proficient in project management tools and methodologies.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.