At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, FX Settlement Senior Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process FX transactions settlement, provide analytic input for traders and aid in review of derivative products.
• Identify and resolve securities and derivative settlement issues in a timely manner and make process improvement recommendations to leadership.
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements.
• Escalate transaction processing issues to the appropriate department promptly and collaborate on a solution without compromising any risk & control.
• Ensure processes adhere to audit and control policies. Provide training & guiding junior staff to be equipped with the right skillsets & knowledge for Maker process.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Degree or equivalent experience in Banking Operations preferred.
• 2-5+ years of experience in Tier 1 global financial institutions including extensive experience in handling large projects delivering operational activities, especially in Foreign Exchange products
• Ability to work in a fast-paced environment and know how to prioritize tasks when under stress.
• Self-reliant, good problem solver & result oriented. Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Energetic, flexible, collaborative, and proactive.
• Able to work well as a team player and as an individual contributor.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today.

Responsibilities

• Originate and promote project finance transactions/business within APAC and to improve revenue growth while in compliance with rules, regulations and internal guidelines as the 1st line of Defence
• Support the monitoring of project finance transactions and provide post-closing maintenance for the transactions.
• By liaising with stakeholders in Tokyo Head Office, particularly Solution Products Division, formulate and promote business growth strategies for project finance business in various markets within Asia Pacific
• Build relationship with internal and external customers/stakeholders and earn trust by delivering quality work

Requirements

• Minimum JLPT N1 Certification, a degree from a Japanese university or equivalent required to effectively communicate with Japanese stakeholders and senior management in Tokyo Head Office and across APAC to promote business growth strategies for project finance business and to act as a key contact person for the transactions
• Experience in relationship management within corporate banking industry
• At least two years of project finance experience within banking and finance industry
• Excel skills to handle several spreadsheets properly (pivot table, vlookup, etc.) and Powerpoint/Word skills to create various reports
• A team player who is able to work/collaborate well with various stakeholders in a large Tokyo-based Japanese organization with adequate communication skills and strong sense of responsibility
• Presentation skills to effectively communicate with internal overseas stakeholders including management members of the Bank
• Accuracy of work to complete the duties to support management and the other marketing staff
• Understanding and willingness to work closely with the relevant Japanese Corporate primary offices and stakeholders in Japan
• Good understanding and business experience towards/with Japanese financial institutions

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068330

Job Description

You are part of the HQ Regional Controllership Team in Sea Finance. You play a key role in bridging HQ finance and country finance teams through leading and rolling out crucial projects and new developments.

• Play a key role in overseeing and guiding country finance teams within the region on all Finance-related initiatives driven from HQ level
• Manage and oversee the cash flow forecasts and projections to effectively manage cash balances
• Develop financial policies and procedures in compliance with group level requirements and local GAAP
• Lead crucial projects in revenue recognition, process improvement, system implementation and other group level initiatives while managing stakeholders from diverse backgrounds
• Seek excellence and continuous improvement through reviewing current business models, identify potential finance and tax risks and proposing feasible solutions to the management
• Assist business through providing data, insights and analytics to support the team in making the right data driven decisions

Requirements

• Bachelor’s degree in Finance, Accounting or a related discipline
• Minimum 4 years of relevant working experience
• Big 4 accounting firm experience desired but not a must
• Strong team player with experience in leading, developing and growing teams preferred
• Passionate in the finance space and loves to challenge the status quo
• Enjoys working in a fast-paced and demanding environment while delivering desired results
• Excellent interpersonal and communication skills to engage and influence stakeholders from diverse backgrounds
• Strong logical and analytical thinking skills with attention to detail and accuracy
• Proficient in Microsoft Excel
• Experience with voluminous data management, statistics and research methodology will be a plus

1. You will typically be assigned to work on specific projects and is expected to support the Application Delivery.

2. Manager (ADM) in all relevant technical matters, end-to-end, within the project.

3. You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Essential:

• Commitment.
• Minimum 3 years of working experience in application testing, development and delivery.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Experience in working in vendor environment.

1 - 2 years working experience with AML (specifically transaction monitoring will be nice to have.

[12 months contract, renewable]

We are looking to hire a candidate with prior experience in Salesforce development and operations support to join our team in driving continuous product development and operational support for a new Salesforce implementation. You will be collaborating closely with the project team, which includes the Product/Project Manager, Solution Architect, and Technical Services Consultant (where applicable)

Key Responsibilities:

· Partner with business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case.

· Work with fellow GovTechies and the business project teams to develop user stories, functional/technical specifications and acceptance criteria.

· Evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

· Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

· Plan/review/conduct testing and data conversion to ensure that specifications are met

· Drive system or product readiness for smooth deployment, adoption and operations

· Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

Skill Requirement:

· Minimum 7 years working experience for Senior Consultant role

· Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline.

· Participated in at least one full software or product development cycle, preferably using Agile Methodology.

· Proven experience in IT business analysis, application solutioning and design, and testing

· Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

· Strong analytical, conceptualisation and problem-solving skills

· Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

· A driven and motivated personality with an ability to learn and apply

· Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

· Past development or consulting experience (preferable)|

Position Overview

T&M Operations -TMO operates as a Regional Processing Center (Hub & Spoke) supporting T&M businesses in the region. The hub and spoke model allow T&M business to scale up while remaining agile in product and service offerings in the fast, evolving market environment. As T&M business expands product offerings in the region coupled with the dynamic regulatory environment, T&M Ops leverages on this unique advantage to continue to standardize processes to manage processing risk and to facilitate automation as well as governance of service level and quality.

Staff is given opportunities to undertake Trade Reporting support role, exposure to engage with the Legal & Compliance, T&M Business and Technology, Co-create and co-partner in our continual pursuit towards compliant and accurate Regulatory Reporting obligation to major Jurisdictions e.g MAS, ASIC, MiFID, EMIR, CFTC etc

Essential Job Functions

1. Provide end to end OTC transaction life-cycle reporting support for T&M derivatives products to fulfil regulatory reporting obligation

2. Ensure Data accuracy and timely reporting

3. Ensure Risk Control, risk architecture and completeness are adhered to

4. Be Data driven, build and measure TMO Performance Service, Quality and Data Analysis via DDOM (Data Driven Operating Model) Dashboards

5. Review legacy processes and exception handling to eliminate toil in processes and cultivate FO & L&C changing behavior

Trade Repository (TR) Reporting

1. Validate on the daily TR reports being House and or Client Delegation.

2. Investigate on any discrepancies and investigation on root cause

3. Monitor the report acknowledgement and investigate for any rejected trades.

4. Review the successfully submitted report in DTCC-GTR and EOD completeness

5. Engage on the build of TR Reporting (new, revise, update)

6. Keep abreast of regulatory updates

7. Support NPA (New Product Agreement) & Lite (inclusive of PIR), review all NPAs related to TR, raise any deviations for execution, monitor till launch & signoffs

8. Support on Delegate Reporting of CFTC end to end from issuing of SLA to tagging of system and reporting obligation

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office (VBA)

-Python proficiency is a plus.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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MAIN DUTIES / RESPONSIBILITIES OF ROLE

The focus of the Trade Support Specialist within the Brevan Howard Operations team is on ensuring the complete, accurate and timely capture of trades and lifecycle events. The core services, processes and controls are provided to portfolio managers and execution traders within the Brevan Howard group to ensure accurate risk and P&L capture. The Trade Support team forms part of the Operations Function supporting trading activities across a diverse range of Brevan Howard funds and financial markets instruments traded for these funds.

The core services provided by the Trade Support Specialists are as follows:

Trade Capture

• Monitoring electronic trade flows
• Ensuring accurate trade capture of voice executed transactions
• Compliance with regulations and internal policies with respect to trade execution and capture
• Publishing P&L and working with portfolio managers and execution traders to resolve queries

Life Cycle Event Management

• Facilitation of option expiry processes and other contractual obligations
• Corporate event and credit event processing
• Compression and novation processing

Static Data Management

• All elements of instrument data set up and maintenance
• Onboarding of portfolio managers, execution traders, and funds
• Support for static to aid the STP of trade capture

Reconciliation of Fund Positions

• Ensure funds' positions and trade details recorded in internal systems match external parties (clearers, custodians, prime brokers, counterparties)
• Facilitate the timely resolution of position and trade breaks

Process Improvement and Projects

• New business initiatives: Including set up of new traders and products
• Process Improvements including technology enhancements
• Enhancing knowledge through training and maintenance of team procedures and policies
• Completing event reviews and implementation of risk mitigation improvements

The role entails working closely with execution traders and portfolio managers across a number of Brevan Howard funds. An ability to prioritise based on risk profile is critical, as is a clear and concise communication approach with such front-office staff. The role also requires close working relationships with a number of internal partners including Brevan Howard's COO team, Fund Control, Investor Relations, Fund Risk and Quants teams. Occasionally coverage across the wider Brevan Howard operations function may be required.

WORK EXPERIENCE/BACKGROUND

Essential

• Undergraduate degree in a numerate discipline
• A sound understanding of financial markets and different financial products, specifically ETD and OTC Derivative instruments.
• Execution, mechanics and analytics
• Front to back processes
• Market infrastructure
• An excellent knowledge of operational risk and risk mitigation utilising technology, process and controls.
• Minimum 3 years’ trade assistant\operations experience.

Desirable

• Advanced excel and knowledge of VBA, SQL or other programming languages.
• Good problem solving capabilities, evidence of process improvement.
• Cross asset class experience: FI, FX, Credit, Rates, Equities

TECHNICAL SKILLS & KNOWLEDGE

• Self-motivated and proactive
• Ability to perform well under pressure
• Risk based prioritization
• Enthusiastic, flexible and adaptable
• Ability to work independently as well as part of a team

Desirable

• Advanced excel and knowledge of VBA, SQL or other programming languages.

OTHER REQUIREMENTS

• Strong work ethic and attention to detail
• Good communication skills
• Enthusiastic and flexible
• Excellent written and spoken business skills
• High personal initiative and personal responsibility
• Ability to work effectively in a team/Front office environment
• Ability to manage work priorities and delegate appropriately
• Highly proactive
• Hardworking and able to work independently
• Friendly, polite and personable – enjoys working with others

Responsibities

• Assist in setting up the vessel maintenance system for new addition vessels to the fleet and existing vessels.
• Help to update the vessels maintenance system within the fleet vessels.
• Assist to complete for Request for change (RFC) from vessels an office in time.
• Check/find correct info in Maker's Drawing/ Manual of specific equipment if needed to update/ admend in the system.
• Assist and support the organization to succeed with our maintenance strategy.

Requirement:

• Experience working with vessel maintenance system.
• Presvious experience as a marine engineer or deck officer is advantage.
• Excellent verbal and written communication skill in English.

Clarence Khoh

R1552376

The Job

• Purchase order processing for various agencies

• Goods receipt and matching of DO with invoices

• Consolidate and process order for stationery for the company, price comparison and price negotiation

• Inventory Maintenance, ie. Parts no creation, stocks adjustment

• Claims from suppliers

• Prepare monthly reports for various HOD

• Update the new prices twice yearly

Requirement

• Minimum GCE "O" Level

• Minimum 2 years of relevant working experience

• Knowledge of inventory control and logistics documentation

• Proficient in Microsoft Excel and Word

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to [email protected] stating

1) Current Drawn

2) Expecting Salary

3) Date Available

4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job ID: L73988X3

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

HELPDESK SUPPORT ENGINEER RESPONSIBILITY

• Monitor and observe system alerts or out of the normal system behaviours.

• Follow incident isolation procedure to identify and verify faults before applying problem resolution scripts to fix the issue or escalation.

• Perform consolidation of records for reporting for monitoring, analytics or audit purposes.

• Perform post change system health checks to verify that the changes didn't caused undesirable behaviours.

• Manage the life cycle of incident tickets from creation, update, escalation to closure.

• Review and verify the accuracy of operational scripts. Suggests areas of improvements.

EXPERIENCE AND SKILLS NEEDED

• Possess a Nitec, Diploma or Degree preferably in Engineering or Information Technology.

• Work in teams of 12 hours rotation shifts that spans across weekends and public holidays.

• Able to follow documented work instructions and procedures.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Job description

• Provide remote/onsite technical support and services for related software.
• Apply Problem Determination/Problem Source Identification (PD/PSI) techniques in diagnosing and resolving complex technical problems for clients/services teams.
• Collaborating with other worldwide support/development teams and organizations to ensure a timely, accurate and seamless solution.
• Assist on pre-sales related activities such as requirement gathering, preparation of SOW and creation of new offerings. The candidate will be required to implement and maintain the solution built.

Required technical skills:

• Experience in troubleshooting z/OS and related software
• Experience in providing routine z/OS system maintenance related tasks
• Experience to solution and implement z/OS related infrastructure:

- SMP/E

· RACF

· DFSMS

· z/OS version upgrade

· z/OS and storage related migration to new hardware

Additional/Optional technical skills:

- Parallel Sysplex

- MQ on z/OS

- DB2 on z/OS

- CICS

- Omegamon

- Storage related skills – DS8k, IBM VE, etc

Requirements:

• Bachelor's Degree in IT or equivalent.
• At least 10 years of experience in z/OS and related Software.
• Open for 24x7 Support model.
• Fluent in English, both written and communication.
• Possesses effective communication skills, with the ability to work as a team both in person and remotely and to build up relationships across various teams worldwide.
• Able to solve problems independently.
• Customer oriented.
• Technical writing skills.

You will be working with product team that seeks to design and develop software applications that help government agencies to better serve the needs of the people . To that end, we employ an agile approach towards development, and work towards adopting the best practices and tools used in the top technology companies and organisations. We are looking for a Technical Support Engineer who will be part of the main development team to provide L1 and L2 and L3-code level changes support to an internal product.The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of our technical infrastructure. The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system. This role is crucial in maintaining high uptime and providing the expected level of service to our users. Responsibilities include monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process, and service records.

• Monitor and analyse the current state of various product runtime environment (production and non-production) to ensure optimum system performance, and work out data-based strategy for continuous improvement. Work with application teams, solution architects, security consultants, and other teams to implement improvement plans.

• Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provides reporting and escalation to higher management or incident committee if necessary.

• Develop operations and processes guide to ensure every aspect of operations is documented and complies with audit requirements. • Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.

• Manage operations team consisting of staff and vendors, ensuring support is available on a 24/7 basis.

EXPERIENCE AND SKILLS NEEDED :

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience as an Operations Engineer or similar role in an IT setting.

• Implement change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous

• Implement security and access control measures to control privileged access to test and production environment.

• Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools. Familiarity with cloud native monitoring options (e.g. Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.

• Identify and implement process automation to minimum downtime and human errors. Familiarity with scripting tools e.g. Terraform, Ansible is preferred.

• Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices. • Able to work collaboratively with a high performance team and influence with positive energy.

• Resourceful and able to work out solutions with innovative thinking and new tech.

• Experienced with management cloud infrastructure and services / certification with GPC, GCC (i.e. AWS, Azure, Google Cloud) or equivalent cloud platforms will be preferred.

• Excellent problem-solving skills.

• Strong communication skills, with the ability to communicate complex technical issues to non-technical teams.

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

Job Description:
We are seeking a reliable and detail-oriented individual to manage operations at a recreational facility. The role involves overseeing counter operations, maintaining facilities and equipment, managing facility bookings, handling inventory, and ensuring smooth day-to-day operations. You will liaise with various departments to address maintenance needs, provide excellent customer service, and uphold operational standards.

Key Responsibilities:

• Open and close facilities during operating hours (Mon–Fri: 9am–9pm; Sat: 9am–7pm). - shift will be assigned
• Handle inquiries from users while adhering to service guidelines.
• Conduct weekly facility and equipment checks, arrange maintenance, and ensure cleanliness.
• Manage facility bookings and prepare facilities for scheduled use.
• Maintain accurate inventory records, conduct stock checks, and replenish items as needed.
• Report faults promptly and liaise with contractors for repairs.

Requirements:

• Preferably experience in facilities management, customer service, or related fields.
• Ability to work independently and handle physical tasks (e.g., moving equipment).
• Good communication and interpersonal skills.

Cyber Security Support

Network Security Support - knowledge

Network Solutions - Symantec

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Responsibilities

• Providing secretarial and admin support to the Managing Director and admin department
• Maintain and update the Managing Director’s calendar, ensuring efficient scheduling of meetings.
• Handle sensitive and maintain confidentiality regarding work, and personal matters with professionalism and discretion.
• Maintain in-house computers and company’s website.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma / Degree in any field
• Tech-savvy experience and basic IT knowledge in computer
• Strong interpersonal skills
• Ability to multitask and organization skills
• Knowledge of stocks and investment will be added advantage.

Attractive salary and benefits with work life balance will be offered to right candidate

Working Hour – 5 days week

Location : Bishan

Interested applicants, please send detailed resume with photo together with current and expected salary to: Email: [email protected]

Responsibilities

• Provide customer service and administrative support to customers and the In-charge at showflats (project launches at different locations).
• Attend to customers and agents' enquiries at showflats.
• Process documentations pertaining to sales and purchase of properties.
• Check and verify details and records of buyers.
• Perform data entry of buyers' particulars using our in-house system.
• Handover to the In-Charge after completion of project launches.
• Perform general administrative duties such as data entry and filings.
• Perform any other ad hoc duties as and when assigned.

Requirements

• Diploma / ITE / GCE 'O' level.
• Working experience in the Administrative field.
• Candidates who have working experience in Customer Service from the hospitality industry such as aviation, hotel, retail, food and beverage will be considered favorably as the job role involves serving our customers at showflats.
• Proficient in MS Office applications (Word and Excel).
• Good interpersonal and communication skills.
• Must be able to work in a fast-paced environment.
• Must be willing and able to work on weekends and public holidays. *Note: There is overtime payment for such work arrangement.

Other Information

• Working Location : Showflats (various locations)
• 5-day work week (3 days on weekdays + 2 days on Saturday and Sunday)
• Working Hours: Different operating hours at showflats (must be prepared to work long hours when there are project launches / events at showflats)

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested candidates are invited to submit a comprehensive resume, stating the expected salary and date of availability via MyCareersFuture portal.

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Support the sales team for business related activities including quotations and price approval
• Track and follow up with request
• Work with Sales Operations team on business operational activities
• Support sales team on related business reporting and on-demand business reporting

Job Requirements:

• More than 2 year’s experience in a sales/marketing related position
• Familiarity with CRM systems eg. Salesforce, Zoho CRM etc.
• Excellent Excel skills
• Excellent communication skills
• Ability to speak Mandarin and/or Cantonese advantageous
• Ability to work in a high-pressure deadline driven environment

To find out more, kindly send your CV to [email protected].

The Role:

Job Scope/Responsibilities

• Provide admin support to the sales team
• Provide customer service and coordination support to customers
• Handle Phone calls & customer queries
• Customer support, delivery co-ordination; Invoicing, DO, PO..etc
• General administrative duties.
• Other duties as and when assigned

Requirements

• min. 2 years of relevant working experience
• Good interpersonal & communication skill
• Cheerful, positive,initiative and good team player.
• Bilingual in English & Mandarin
• Proficient in MS Office