About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Responsibilities:

1. Cooperate closely with Product Managers and provide actionable insights to drive SEA business growth, and improvement of operational efficiency.
2. Leverage data analysis expertise to design data solutions to solve commerce product problems such as supply growth, seller growth and marketplace efficiency etc.
3. Design and conduct A/B testing experiments to estimate the new product feature launch, to help evaluate the ROI efficiency.
4. Provide in-depth analysis with localized suggestions for improvements to align with business goals.
5. Build and improve data infrastructure such as dashboards and self-serve analytics tools to improve efficiency and support decision-making.

Qualifications

Minimum Qualifications

1. At least 3 years of working experience in data analytics, with a Mater's degree or above.
2. Proficient in SQL, Python or R, and expertise in A/B testing experiment design is required.
3. Familiar with the product design process, and experience as partner to Product Managers is highly preferred.
4. To succeed in the role, you need to be a proactive, self-driven and impact-driven person.

Preferred Qualifications

1. Able to work with cross-functional teams in a fast-paced environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Any other ad-hoc duties.

Qualification:

• Degree in Business/ Admin/ Account/ Finance

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities:

· Executing of trade verifications to ensure booking request accuracy

· Generating of trade confirmations

· Performing of settlement and daily rate revaluations tasks

· Preparation of internal and external regulatory reports

· Risk assessment and advising stakeholders on business decisions

· Monthly reporting

· Assisting team with BAU work

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 1 year of relevant banking experience

· Experience within the Global Markets would be an added advantage

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Requirement - Advanced Response Center (Tier 1)

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. An ARC typically employs highly trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

• Experience in supporting a user size of >100 users
• Proficient in Microsoft 365 (M365) administration, including user management, Intune device management, and security configuration
• Skilled in managing endpoint devices: Windows OS, Android and IOS

about the company
My client is seeking an IT Support Engineer to provide dedicated support to end users within the organization.

about the job

• Design, implement, and manage Microsoft 365 solutions, ensuring system availability, reliability, and optimal performance.
• Regularly monitor system health, perform performance testing, and manage backups and restores as required.
• Conduct annual hardware refresh for endpoint devices (Windows, Android, iOS) and network equipment.
• Provide onboarding/offboarding for employees, troubleshoot issues onsite and offsite (including vessel support), and document system configurations, processes, and user guides.
• Serve as the IT procurement officer, managing vendor relationships, purchasing, and overseeing billing and subscriptions for SaaS and Microsoft 365.
• Maintain IT hardware/software inventory and perform daily, monthly, and annual IT operation checklists.
• Work closely with internal stakeholders to enhance user experience and travel internationally if necessary to support vessels when vendor resolution fails.

skills and experience required
2+ years of experience providing L1 support in mid to large enterprises with a user base of over 100 employees.

Hands-on experience as a Global Admin for Microsoft 365 or expertise in key modules such as user administration, Intune management, and security configuration.

Managing and troubleshooting endpoint devices, including Windows OS, Android, and iOS.

what's the offer
This a permanent opportunity for an IT Support Engineer will pay a salary range of $ 3,500 - $ 4,000 plus benefits.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Job Scope:

1) Cleaning and tidying of college areas:

• General Office
• HOD Room
• Staff Room
• Meeting Rooms
• Staff Pantries
• Lift Lobby and
• Toilets

2) Hostel:

• To escort contractor (ad-hoc or term) to respective locations for repair and maintenance
• To check for any common area defects
• To carry out gardening works, Eg. water potted plants
• To carry out cleaning works for rooms, including preparing bedlinens for new ad-hoc check-in
• To carry out cleaning works for common area, Eg. wet area, lift lobby, office, meeting room, toilet, empty recycle bins (NEA bluboxes) etc
• To store keep the luggage room, such as bed linens, tools and spare parts for ad-hoc repairs
• General maintenance such as changing of filter for air purifier, maintenance and replacement of vacuum cleaner bags etc

3) Any other duties as assigned by Officer-in-charge

Job Requirement:

• Preferably 2 years’ experience in cleaning and general maintenance work

Working Arrangement:

Location: Potong Pasir

Date: 1 Feb 20025 - 31 Jan 2026

Working Hours:

Mondays to Thursdays: 7 am to 4.30 pm

Fridays: 7 am to 4 pm

Lunch: 1 hour

Salary: $2000/Month

EA License No.: 96C4864

Reg. No.: R22110485

Key responsibilities:

• Functional Business Analyst for Corporate Internet Banking

• Responsible to identify, analyse and documentation of User Stories / User Journeys based on the business requirements document

• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Team Collaboration

• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Key skills required:

• Corporate Banking

• Business Analysis

• Agile methodologies & UST writing

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Benefits Summary:

• AV Engineer (On-site support)
• Permanent role
• Basic up to $ 4,000 +AWS +VB
• Mon - Fri 8.00am - 5.00pm, Saturday 9.00am - 1.00pm
• Location: Client Site base in Changi, Tampines area

Responsibilities:

• To provide support in the implementation and operation of all aspects of audio visual, video conference, display and presentation technologies used in the client’s premises.
• Assisting in the provision of support for internal and external events.
• To carry out routine testing of equipment to diagnose, log and report operational faults.
• Working with our team to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional and that equipment and system down time are kept to a minimum.
• To ensure any paperwork is completed on time and filled out completely, as required.
• Support in-house Video Conferencing technology
• Clean and maintain audio and video equipment and ensure that they are stored properly
• Diagnose, test and resolve A/V equipment and media system problems as part of the regularly scheduled preventative maintenance cycle
• Operate and monitor equipment during meetings, such as sound levels, remote cameras, video playback, and webcasting
• Carry out regular preventative room checks, ensuring all equipment functions correctly by the room check procedure
• To maintain records of equipment usage (when applicable), to make minor adjustments and repairs to equipment when necessary
• Raise tickets for faults and liaise with relevant bodies for repairs of malfunctioning equipment
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest
• standard and functioning correctly
• Assist with first line fault repairs
• To carry out scheduled maintenance checks (room checks/power downs) and to write technical reports based on test results

Requirement

• Diploma in Engineering (Computer/Telecommunication) or equivalent.
• Preferably at least two years of experience in the operation, engineering and / or installation of AV systems. A strong knowledge of audio, video and networking engineering fundamentals.
• Should have, if not all, most of the following industry certifications: Crestron, Zoom, QSC, Cisco, Shure, Poly

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499

The Web Browsers Services Support Engineer will support web browser technologies across Windows 10 and 11 operating systems, ensuring seamless functionality and providing expertise in incident and service management.

Responsibilities:

• Act as the primary point of contact in Asia for tier-3 browser-related support, including incidents and service requests.
• Collaborate with Lines of Business, Program Managers, and Application Owners to ensure compatibility and functionality of web applications on preferred browsers.
• Maintain and update baseline settings documentation for all browsers across platforms.
• Configure and manage Intune CSP and related policies.
• Handle support tickets in the ServiceNow platform for incidents, service requests, changes, and problems.
• Develop and update Knowledge Base articles related to web browsers.
• Work with the Packaging Team for deploying browser front-end technologies.
• Troubleshoot complex browser issues and liaise with vendors for resolution.

Technical Requirements:

• Solid understanding of web browser technologies (e.g., MS Edge, Chrome, Safari) on Windows, MacOS, and Linux.
• Proficiency in Microsoft Endpoint Manager (MEM), especially Intune, with knowledge of the Autopilot process.
• Understanding of MEM Windows applications fundamentals and Microsoft registry.
• Knowledge of Microsoft Entra and Azure Active Directory fundamentals.
• Intermediate-level scripting skills in Microsoft PowerShell. Expertise in MEM, Intune policy, GPO configuration, and CSP integration with third-party browsers.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Summary:

This role is part of the GM Resilience program, focused on standardizing and enhancing automation for Equity Derivatives trade processing in China, with future extensions to other APAC locations. The candidate will drive systems implementation, stock migration, and governance, ensuring robust operational processing models and technical transformations for Equity Derivatives.

Responsibilities:

• Gather requirements and prepare high-level functional specifications.
• Develop and manage project plans, delivery coordination, and governance.
• Coordinate with IT teams, front office, operations, and finance stakeholders for onboarding and capacity planning.
• Oversee test management for the front-to-finance chain.
• Manage stakeholder relationships, run program governance, and organize operational and working committees.

Requirements:

• Strong understanding of transversal architecture in a Capital Markets context.
• Basic technical analysis skills for systems interfacing, gap identification, and resolution proposals.
• Knowledge of the Trade lifecycle and Equity Derivative products.
• Experience working in matrix organizations and with stakeholders across geographies.
• Proven ability to manage projects with CXO-level stakeholders as sponsors.

Qualifications:

• Minimum of 5 years of experience in Business Analysis or Project Management.
• Exposure to Equity Derivatives trade processing systems implementation.
• Experience in front-to-back project implementation, including referential, trade booking, settlement, regulatory reporting, accounting, and group reporting chains.
• Bachelor’s degree or equivalent (minimum 3 years).
• Analytical ability.
• Critical thinking and proactivity.
• Ability to develop and adapt processes.
• Attention to detail and rigor.
• Strong communication and stakeholder management skills.

Posting Description:

An exciting opportunity to join China Desk covering the Intra-Asia subsidiaries of Greater China-HQ clients based in Singapore. We are looking for an exceptional individual with the ability to support our clients’ growth on a global scale, deepen client relationship and continue to deliver a best-in-class solutions to our clients.

Job Responsibilities:

• Facilitate the origination efforts with Greater China HQ bankers and product teams to identify, structure and deliver value-add solutions across product universe including DCM, Payments (Treasury Services/Cash Management), Trade Finance, Lending, FX & Rates, Commodities, Futures & Options and Asset Management.

• Cultivate and develop sustainable client relationship by proactively addressing Greater China-HQ corporate clients’ banking requirements leveraging J.P. Morgan’s global network and value propositions.

• Conduct high quality deal pitches leveraging well-thought account plans, tailor-made pitch books and detailed briefing memo.

• Assume full ownership in end-to-end deal execution with strong sense of responsibility and leadership.

• Support senior bankers in carrying out end-to-end deal process and the maintenance of existing business relationship, as well as the management of KYC on-boarding, renewal and remediation.

Required qualifications, capabilities and skills

• Bachelor’s degree in Finance, Economics or other related disciplines

• Minimum 1 year of experience in a similar corporate banking role is preferred.

• English language skill is essential. Proficiency in Mandarin is a plus to liaise with clients from China markets

• Solid knowledge of corporate banking products is strongly preferred, including credit underwriting, payments, trade finance, FX and commodities hedging.

• Strong financial analytical skills. Able to identify clients’ potential banking requirements via effective quantitative and qualitative analysis including credit & risk analysis, detailed capital structure and business model analysis.

• Display consistent and high standard of personal integrity, partnership and team spirit.

• Excellent communication, negotiation and persuasive skills. Strong influencing skills.

• Proven track record of managing cross cultural environments and fostering inter-department collaboration behavior.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=89b3275629dde21c6354ce09a9144e4b

Responsibilities:

• Provide PM/ BA support to lead for a Regulatory Reporting stream to support transition to strategic end state model, incl requirements, design, test definition, control definition, training, and production readiness.
• Documentation of project artefacts, including, Target Operating Models, BRDs, User Stories, Test Cases
• Deliver requirements, prepare testing plans if any and execute/oversee testing and development of associated project artifacts as required for deliverables.
• Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination, and execution of plan within required timelines and to stakeholder quality expectations.
• Assess and manage risk and issues.
• Support and manage business ad-hoc queries and requirements.
• Foster and maintain relationships with business and technology stakeholders and support engagement in working groups, steercos, and workshops where required.
• Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly.
• Can exercise independence of judgement and autonomy and can operate with a limited level of direct supervision.
• Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

How to Apply:

Interested applicants, please email your resume to [email protected]

Do note that only shortlisted applicants will be contacted

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

Location: Macpherson
Working hours: Mon to Fri, 8.30am to 5.30pm & Alternate Sat, 8.30am to 12.30pm
Salary: Up to $4,500

Job description:
• Oversee the productivity and ensure efficiency within the Admin Support team.
• Communicate with bank customers and internal production team on a daily basis.
• Prepare reports on card statuses and inventory levels to the banks as well as monthly billing reports.
• Attend monthly service level meetings with the banks and participate in project meetings with bank representatives.
• Engage in negotiation discussions with the banks.

Requirements:
• Minimum Diploma
• Minimum 3 to 5 years experience in admin support or customer service required
• Relevant experience in leading a team would be advantageous

To apply, kindly email [email protected] with your updated resume.

Sylvie Yong Ying Ying (R1769137)
The HR Ecology Pte Ltd (13C6391)

Our Client is seeking Microsoft 365 Support Engineer to join their growing IT team. The ideal candidate will have strong experience in administering and troubleshooting Microsoft 365 services, ensuring the seamless operation of key productivity tools, and delivering exceptional support to users. As a Microsoft 365 Support Engineer, you will work closely with both end-users and IT teams to resolve issues related to Office 365, Teams, SharePoint, OneDrive, and other Microsoft 365 services, while ensuring optimal system performance and user satisfaction.

Key Responsibilities:

• Provide support for Microsoft 365 applications, including Microsoft Teams, SharePoint, OneDrive, Exchange Online, and Exchange On-Prem
• Resolve escalated service requests and incidents from the help desk or end-users related to Microsoft 365 application.
• Assist in the configuration and setup of Microsoft 365 environments, including creating and managing groups, security policies, and conditional access.
• Collaborate with local and regional IT teams and third-party vendors for troubleshooting, patch management, and issue resolution.

An ideal incumbent would possess:

• More than 2 years experience in Microsoft 365 applications
• Strong troubleshooting experience in Exchange on-prem and Exchange Online
• Prior experience in Mimecast or Proofpoint
• Problem-solving and troubleshooting skills
• Excellent interpersonal and communication skills to support regional end-users
• Able to work well in a team environment

If you are interested, click APPLY or email me your resume at [email protected]

Let's speak so then I can share more about this interesting opportunity.

Felicia Romli (R1872446)

KOS International

EA License No. 23S1522

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 2 - 4 years of relevant working experience
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Finance, Finance Analytics, Business or equivalent
• Experience on costing, pricing analysis

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Job:

• Perform manual testing for user acceptance testing for various systems
• Perform end to end User Acceptance Testing (UAT) with full understanding of the Business Requirements and Functional Specs.
• Track and monitor testing progress and defect resolutions.

The Requirements:

• Min GCE A level
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Scope of Work:

a. Typing / printing

b. Data entry work

c. Reception duties

d. Answering telephone calls from teachers, parents and members of the public

e. Data collation of surveys

f. Preparation of refreshements for school event

g. Sorting and delivery for items delivered to the school

h. Attend to students who are unwell / injuried in the sick bay.

i. Assist school staff with binding and lamination works

j.Maintain the school’s stores for office supplies and stationeries

k. Other ad-hoc duties

Qualifications, skills and experience:

- GCE ‘O’ Level

- Pleasant personality

- Ability to use Office Programmes such as Microsoft Office / Microsoft Excel

- Meticulous personality

- Preferably first-aid trained

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the Contract for a further period of 1 year.

Personnel to be deployed at the following hours:

- Mondays to Fridays: 7.30am to 12:30pm.

- Service not required on Saturdays, Sundays and gazetted public holidays

Location: CHIJ Kellock, 1 Bukit Teresa Road Singapore 099757

Job Responsibilities:

• Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.
• Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.
• Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.
• Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
• Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
• Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
• Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.
• Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.
• Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

Requirements:

• Strong analytical and problem-solving skills
• Possess positive work attitude, self-motivated in a highly demanding environment
• Excellent communication skills
• Able to work collaboratively with a diverse group of stakeholders
• Experience with application support tools and technologies

Good understanding of software development and maintenance processes

This advertisement is recruiting for the position of Administrative Support.

If successfully selected, you will be seconded to MOE primary school located in Bukit Teresa Road.

Contract Period: From 1 January 2025 to 31 December 2025

Option to Extend: for a further period of 1 year

Personnel to be deployed at the following hours:

• Mondays to Fridays: 7:30am to 12:30pm
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

1. Typing / printing
2. Data entry work
3. Reception duties
4. Answering telephone calls from teachers, parents and members of the public
5. Data collation of surveys
6. Preparation of refreshements for school event
7. Sorting and delivery for items delivered to the school
8. Attend to students who are unwell / injured in the sick bay.
9. Assist school staff with binding and lamination works
10. Maintain the school’s stores for office supplies and stationeries
11. Other ad-hoc duties

The personnel shall minimally have the following qualifications, skills and experience:

• GCE ‘O’ Level
• Pleasant personality
• Ability to use Office Programmes such as Microsoft Office / Microsoft Excel
• Meticulous personality
• Preferably first-aid trained

Scope of work:

• General administrative tasks such as typing, printing, checking and filing, issuing of items in school, etc

• Attend to all general queries, e.g. telephone and walk-in queries

• Data entry

• Assisting in events e.g. logistics matters

• Perform any other administrative duties assigned

Qualification, Skills,and experience:

• At least 2 years of experience in administration.

• Past experience in School Admin and/or Customer Service

• Proficient in MS Office applications

• Effective Communication Skills

Contract Period: From 1 Jan 2025 to 31 Dec 2025.

One Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7am to 4pm, inclusive of 30 min lunch break

• Fridays: 7am to 3:30pm, inclusive of 30 min lunch break

And another personnel to be deployed at the following hours:

• Mondays to Wednesdays, Fridays: 8am to 5pm, inclusive of 30 min lunch break

• Thursdays: 8am to 4:30pm, inclusive of 30 min lunch break

Location: Crescent Girls' School, 357 Tanglin Road, Singapore 247961

Location: 30 Hong San Terrace Singapore 688246

Contract period: December 2024 to end May 2025

1. Administrative Support:

• Provide general administrative support to social work teams, including scheduling appointments for visits from families.
• Assist in organizing and coordinating case management meetings, conferences, and events.
• Ensure that all client records, files, and documentation are kept up-to-date, organized, and compliant with confidentiality and regulatory standards.

2. Client Documentation and Record Keeping:

• Assist with maintaining accurate case files, including intake forms, consent forms, assessments, progress notes, and discharge summaries.
• Monitor and track client services, case status, and deadlines, ensuring timely and accurate documentation.
• Ensure that records are filed appropriately in both paper and electronic systems to meet agency, legal, and confidentiality requirements.

3. Conduct Surveys:

• As part of our efforts to better serve our clients, we will conduct monthly survey such as client satisfaction.
• Collect and compile data related to the survey and outcome.

4. Client Advocacy and Support:

• Provide basic support to clients by offering information about available services and helping with basic needs, such as arranging for transportation or securing appointments.
• Refer clients to social workers or other professionals when more complex intervention or counselling is needed.

5. Team Support and Collaboration:

• Collaborate with social work staff to ensure effective case management and client care, assisting in compiling case notes, case plans, and updates.
• Work closely with other dept to support the smooth operation of the dept.
• Attend team meetings to provide administrative support, take notes, and help with organizing action items.

Qualifications & Skills Required:

• Diploma holder
• At least 2 years’ social work experience
• Prior experience in residential setting for the elderly
• Have good knowledge of government financial schemes
• Ability to work with different groups, elderly, stake-holders
• Excellent written and inter-personal communication skills

Interested candidates, please click on this https://sg.quickhr.co/view_job.php?jd=MTBxdWlja19ocl9yZWNydWl0bWVudA==&cd=MzM1OXF1aWNrX2hyX3JlY3J1aXRtZW50 to submit your application.