Location: Tanjong Pagar
Employment Type: Full-time

Salary: Up to S$3,500

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

About the Role:

As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with internal and client requirements.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Evaluate and administer agreements for contracted services. This includes preparing new contracts, renewals, and amendments.
• Coordinate compliance procedures, facility maintenance, and landscaping requirements with vendors.
  Identify safety, operational, and maintenance issues.
• Schedule support for special facility maintenance and repair projects.
• Track vendor performance utilizing established processes and systems. Prepare basic reports for internal and external stakeholders.
• Assist with the project management process involving internal and external contributors and vendors.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

What You’ll Need:

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with a strong inquisitive mindset.

Scope of work

• Supervise students at the GEAR-Up Room
• Ensure that students tidy-up the GEAR-Up Room and canteen area before they leave.
• Ensure that all equipment is cleaned, switched off (if applicable) and put back at their allocated location after use.
• Work with TIC to organize or conduct structured activities at the GEAR-Up Room.
• Supervise and ensure safety of students in the GYM room
• Clean the gym room and the sports hub.
• Any other duties as assigned by School Leaders.

Qualifications, skills and experience:

1. Ability to communicate and work in teams.
2. Prior experience in any of the below areas would be an advantage:

• Logistics-related work
• Administrative roles

Contract Period: From state duration e.g. 15 Jan 2025 to 31 May 2025 and 1 July 2025 to 31 Oct 2025 (about 9 months) with an option to extend the Contract for a further period of 1 Jan 2026 to 31 May 2026 and 1 July 2026 to 31 Oct 2026 (9 months).

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:30am to 5:00pm, inclusive of 1hr lunch break
• Fridays: 7:30am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Westwood Secondary School, 11 Jurong West St 25 Singapore 648350

A Sales Support professional plays a vital role in assisting the sales team and ensuring smooth operations within the sales department. Their job scope generally includes administrative, technical, and customer-focused tasks to help the sales team achieve its targets and improve overall efficiency.

Below are the primary responsibilities of a Sales Support role:

1) Adminstrative support

2) Customer service & communication

3) Sales Order Management

4) Data Entry & Reporting

5) Sales process assistance

6) CRM and Database Management

7) Coordination with other department for example HQ

8) Following up and lead tracking

Key Skills and Competencies for Sales Support:

Organizational Skills: Ability to manage multiple tasks and prioritize them effectively.

Communication Skills: Clear and professional communication with both customers and internal teams.

Detail-Oriented: Accuracy in data entry, order processing, and sales documentation.

Problem-Solving: Ability to resolve customer issues efficiently and ensure satisfaction.

Customer Service Orientation: Focus on providing exceptional service to clients and assisting the sales team.

Technical Proficiency: Familiarity with CRM systems, order management software, and office productivity tools.

Team Collaboration: Ability to work with various departments to ensure a seamless sales process.

What we are looking for :

• Strong interpersonal skills with a genuine desire to help customers.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Reliable and driven to achieve success independently and as part of a team.
• Required languages: English. Mandarin will be advantageous to liaise with Chinese-speaking stakeholders.

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

͏

• Support process by managing transactions as per required quality standards
  Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
  Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
  Update own availability in the RAVE system to ensure productivity of the process
  Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  Follow standard processes and procedures to resolve all client queries
  Resolve client queries as per the SLA’s defined in the contract
  Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
  Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
  Document and analyze call logs to spot most occurring trends to prevent future problems
  Maintain and update self-help documents for customers to speed up resolution time
  Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
  Ensure all product information and disclosures are given to clients before and after the call/email requests
  Avoids legal challenges by complying with service agreements
  

͏

• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
  Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  Assist clients with navigating around product menus and facilitate better understanding of product features
  Troubleshoot all client queries in a user-friendly, courteous and professional manner
  Maintain logs and records of all customer queries as per the standard procedures and guidelines
  Accurately process and record all incoming call and email using the designated tracking software
  Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
  

͏

• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
  Undertake product trainings to stay current with product features, changes and updates
  Enroll in product specific and any other trainings per client requirements/recommendations
  Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  Update job knowledge by participating in self learning opportunities and maintaining personal networks
  

͏

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Role: Production Support Engineer

x10 Positions

Work Location: Changi Business Park

We are seeking a dedicated Production Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

If you are keen, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

St Joseph’s Institution International is a Catholic and Lasallian school that provides a quality international education to a diverse student body, rooted in the community of Singapore. We are seeking a dynamic, experienced, conscientious and proactive individual to join us as:

Support Specialist

The support specialist is a generalist role responsible for providing day-to-day, first-line support to school’s laptops, PCs, printers, school audio visual and related peripherals. This support is essential to ensuring that the school ICT operations run smoothly so that the school has the best environment for supporting teaching and learning. Some of the more important tasks of the support specialist include:

1. Manning the helpdesk system to provide support to staff and students

2. Provisioning and de-provisioning of new staff and students into the school systems

3. Ensuring school ICT assets are in optimal working condition

4. Providing ICT support to school events

Responsibilities

• Working under the guidance of the Lead Support Specialist to provide an effective ICT support service for all staff and students
• Provisioning, maintaining and supporting laptops, mobile devices, audio visual and peripherals used for supporting teaching and learning within the school
• Providing day-to-day first level support to staff and students with regards to user accounts, email passwords, hardware and software issues, installs, etc
• Providing technical first-level support of classroom and office devices and peripherals such as AV, Basic troubleshooting of Wi-Fi issues, IP Phones, Printers
• Communicating to staff/users through a series of actions either face to face, over the telephone or remote support to help set up systems or resolve issues
• Checking the operation of the school systems and reporting any equipment in need of repair or upgrade to ensure the equipment are in good condition
• Liaising with the external contractor/or equipment suppliers in the event of technical issues which require specialist support/repair/replacement of devices and equipment
• Work continuously on a task until completion (or referral to third parties, if needed)
• Logging of all calls to the Helpdesk ticketing system via phone and email and ensuring all issues logged are seen through resolution
• Assisting with administering the on-boarding and off-boarding process for staff/teachers
• Assisting with administering the file and print infrastructure
• Assisting with administering and managing the telephone system
• Assisting and administering the school’s devices inventory and decommissioning process
• Responding in a timely manner to service issues and requests. This may include attending school functions as appropriate to provide technical support
• Staying current with end user computing best practices
• Mastering the use of imaging and mobile device management products and solutions to provision school owned laptops and iPads
• Providing relevant user support and training
• Follow up on helpdesk queries, tickets, referring to colleagues as required
• Undertaking any other duties assigned by the Lead Support Specialist

Requirements:

Fresh IT Diploma graduate are welcome to apply

• Experience supporting Windows OS, iOS, Mac OS and ChromeBook.
• Experience with using the Jamf mobile device management (MDM) solution will be an advantage
• Basic knowledge in IT network to support school’s requirements
• Basic knowledge in deploying endpoint protection on school devices will be an advantage
• Basic knowledge in troubleshooting IT hardware such as printers, PCs, laptops, projectors etc
• Basic knowledge in setting up multimedia and AV equipment will be an advantage
• Service-oriented individual with strong communication and interpersonal skills
• Ability to adapt to the working environment quickly and take it positively
• Good verbal and written communication skills are essential
• Team player that is able to work collaboratively and effectively

Qualifications

• Min Diploma in Information Technology
• CompTIA A+ Certification or equivalent
• Good references on request

Working hours: 7.45 am to 4.45 pm, Monday to Friday, plus occasional staff meetings and training. Some weekend or late-night duties are expected to support maintenance, installations or upgrades in non-business hours.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please visit our website at https://www.sji-international.com.sg/about/employment for more details.

Interested parties please apply via mycareersfuture or JobStreet.

Only Singaporeans need apply.

We regret that only shortlisted candidates will be notified.

• 6+ years experience in Database: HANA, MS-SQL

• Database Incident management, Event Management, Outage Management & Service Request Management

• Root Cause Analysis

• Support standard/non-standard Build activities

• Provide Database support to RDBMS such as HANA Database

• Supporting Backup & Recovery

• Alert handling and optimization

• Decommissioning of system/server as needed.

Provides direct support to the clinic manager, operations manager and team to ensure efficient workflow and successful outcomes.

A valuable member that helps to connect the operations team and the clinic ground.

Require to stand in as Clinic Assistant as needs arise

Night shift is expected.

Weekend work is expected.

Responsibilities

• Issue purchase orders to suppliers.

• Ensure right cost source is selected to issue purchase orders. • Handle changes in suppliers delivery schedules.

• Generates and/or approves purchase order while maintaining inventory within company goals.

• Handle sales request for quotation (RFQ).

• Coordinate with sales team to do the order planning to match with customer request delivery.

• Ensures on-time delivery to customers from suppliers in proactive manner.

• Exhausts all possibilities in obtaining product to satisfy critical customer requirements.

• Expands personal product knowledge to effectively support sales.

• Purchase inventory to achieve maximum quantities at lowest possible cost.

• Ensures integrity of system information, including cost, resale and packaging.

• Review and approves requests for new part numbers to be added to system.

Requirements

• Diploma Degree in Electronics Engineer or related field.

• Minimum 2 years' related experience in Electronics Components, preferred on Passive Components/Connectors.

• Team player and willing to communicate with all levels.

• Good attitude, diligent, attention to the details and willing to learn.

• Able to multi-task and work under pressure in a fast-paced environment.

• Fluency in spoken English and Chinese (in order to liaise with Mandarin speaking Associates).

• Proficient in MS Office Applications.

About Us

Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.

We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.

The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.

Job Summary:

The Sales Support will be responsible for providing administrative and sales support to the company. The successful candidate will be highly organized and detailed oriented, efficient, and able to multitask in a fast-paced environment.

Responsibilities:

• Provide administrative support by managing paperwork, organizing files, and handling correspondence.
• Assist in sales-related tasks, such as preparing reports and coordinating activities.
• Schedule appointments, meetings, and calls, and ensure that they are prepared and on time for all engagements.
• Prepare presentations and reports.

Requirements:

• No experience required.
• Minimum local Polytechnic Diploma qualification.
• Proficient in Microsoft Office.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proactive and able to work independently.
• Singaporean only.

Benefits:

• Salary: $2500 & above
• Training and support to ensure your success.
• A positive and collaborative work environment.
• Embrace a safe fail environment that encourages learning from mistakes, fostering creativity and innovation.

Shortlisted candidates will be notified via WhatsApp text for interview arrangement.

We are seeking a highly organised and detail-oriented assistant to join our team!

As a Support Assistant, you will provide support to our departments, ensuring seamless day-to-day activities.

Responsibilities:

- Assist in various projects that aim to improve operational processes

- Coordinate with different departments ensuring that projects are completed on schedule

- Able to be on-site to conduct on-site records when required

- Participate in process, system improvement and disscussions

- Support tasks assigned by various departments and managing relationships

You will be a good candidate if you are:

- Outgoing and friendly

- An all-rounder with good interpersonal and management skill

- Ability to excel independently

- Attention to details and meticulous

- Able to work well under pressure

- Cultural sensitivity to deal with various nationalities and ethnic groups

- Proficency in microsoft excel is advantageous

- Holds a class 3A licence, not required but advantageous

- No experience needed/ training provided

Working Hours:

5.5 Working Days

Benefits:

- Annual Leave and medical benefits

- Opporunity to work with a dynamic team

Interested applicants please apply with

- Last drawn salary

- Earliest date/month available

Your new company

This is a banking firm with a strong presence and branding.

Your new role

• Knowledge of financial markets with experience in Trade Support for equities derivative/swaps/cash products.
• Possesses understanding of Equity/Equity Derivatives Trade Life Cycle/Corporate Actions.
• Risk & Control focused; Understands Risk and potential P&L impacts of processes.
• Able to envisage front-to-back flows with understanding of impact.
• Able to initiate solutions, take ownership and drive issue remediation.
• Experience in delivering process improvement and enhancements.
• Excellent communication skills at all levels.
• Products covered are Listed and OTC products in Equity/Equity derivatives across all APAC markets.

What you'll need to succeed

• Proficiency in MS Product Suite i.e., Excel, Word.
• Bloomberg, Reuters, Corporate Actions knowledge preferable.
• VBA, SQL, Macros, Alteryx skills preferable.

What you'll get in return

This is an excellent opportunity to be part of a banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Responsibilities:

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.
• Plan and promote user tasks for User Acceptance Testing (UAT).
• Monitor task progress, manage risks/issues, and provide resolution support.
• Develop UAT plans, schedules, test scenarios, environments, and data preparation.
• Plan migration schedules and manage related tasks (e.g., data mapping, data cleansing).
• Collaborate with IT and business teams for issue management and progress regularly.
• Plan and promote user tasks for EUC/RPA/Tools.
• Lead user-owned EUC/RPA/Tools as User Task PMO, plan and manage Pre-Study/Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Oversee the development team, including resource management and issue solving.
• Monitor progress and report to relevant stakeholders.
• Develop plans for tasks such as training, business rehearsals, customer relations, BCP creation, and regulation/procedure revisions.
• Manage progress, address issues, and provide regular updates to PMO and Area PM.

Basic Requirements:

User Task (UAT):

• Experience in planning and executing UAT, including schedule creation, communication with stakeholders, and issue management.
• Hands-on experience with core banking system projects (including accounting systems).
• Business knowledge in Trade domain.
• Willingness to travel within the APAC region.
• A mindset open to challenges and risk-taking.

User Task (Migration):

• Experience in migration planning and implementation, including data management (e.g., transaction information, fee charge tables).
• Strong knowledge of Trade operations and willingness to travel within the APAC region.

User Task (EUC/RPA/Tools):

• Experience in RPA tools (e.g., UiPath), MS Access, and Excel macro development.
• Experience with CGI system implementation.
• Knowledge of Trade operations and willingness to travel within the APAC region.

User Task (User Support):

• Experience planning and managing user tasks such as training, business rehearsals, and regulatory revisions.
• Ability to support large-scale projects, especially in core banking or the banking industry.
• Strong knowledge of Trade operations and willingness to travel within the APAC region.
• Diploma or bachelor's degree in computer science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) will be an advantage.

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Title: IT Support Engineer
Duration: 1-Year Contract (Potential for Extension)
Location: Singapore

About the Role:
Our client is seeking a skilled and proactive IT Support Engineer to join our team on a 1-year contract with the possibility of a long-term opportunity. This role requires a dynamic individual with strong technical expertise, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Provide first and second-level IT support to resolve hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems in collaboration with cross-functional teams.
• Maintain, monitor, and update systems, ensuring high availability and performance.
• Manage and track IT assets, ensuring compliance with organizational policies.
• Install, configure, and upgrade IT equipment, including laptops, desktops, and peripherals.
• Provide user training and create documentation for IT processes and troubleshooting.
• Ensure adherence to data security protocols and company IT standards.
• Escalate unresolved issues to third-level support or vendors as required.

Requirements:

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Minimum of 3 years’ experience in IT support or a related role.
• Proficiency in Windows and Mac OS environments.
• Hands-on experience with Active Directory, Office 365, and basic network troubleshooting.
• Familiarity with hardware and tools is an advantage.
• Strong communication and interpersonal skills to interact with users and stakeholders effectively.
• Ability to prioritize tasks, work independently, and handle multiple assignments concurrently.

Why Join Us?

• Opportunity to work with a leading global technology company.
• Exposure to diverse and challenging IT environments.
• Competitive remuneration package and potential for long-term engagement.

Application Process:
Interested candidates are invited to send their updated resumes to [email protected]

EA Licence No. 91C2918 and Personnel Registration No. R2096241.

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor's degree in computer science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Our client is a well known one stop provider, who provides Reputable Diplomas/Certificate courses & other educational courses. They have an immediate requirement for a Support Admin.

Key Responsibilities:
1. Diploma Operations Support:
Handle and organize paperwork/documents related to diploma programs.
Ensure accurate record-keeping and document management.
Assist in maintaining compliance with academic and administrative requirements.
2. Classroom Operations Support:
Prepare classrooms for training sessions, including setup of materials and equipment.
Coordinate schedules and resources to ensure smooth delivery of lessons.
Provide on-site administrative support during classes.
Register participants into the system and ensure data accuracy.
Maintain accurate attendance records for classes.
3. General Administrative Duties:
Manage office supplies and inventory for classroom operations.
Collect payment from students, maintain accurate records of transactions.
Respond to queries from students, trainers, and staff promptly.
Maintain and update databases related to student records and attendance.

Requirements:
Education: Minimum GCE 'O' Level or equivalent.
Experience: Prior administrative experience is preferred but not required.

Skills:
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Good organizational and multitasking abilities.
Strong communication skills.

Others:
Able to work full-day on Sundays.
Positive attitude and willingness to learn.

Benefits:
Opportunities for professional growth and development.
Supportive and collaborative work environment.

Job location : Nearest MRT - Lavendar
Work week - 5days (Sunday working a MUST)
Salary : upto SGD 3k+ (open to discuss)

Interested candidates please email their resume in MSWord format to [email protected]

Job posted by
Bhanu Rajan
EA Regn R1106079

Saitech International

Requirement

• Diploma/Degree in Information Technology/Computer Science or any related study
• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.

Responsibilities

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Qualifications:

• Bachelor’s degree in Computer Science or related field.
• Minimum 2 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.