Responsibilities:

• Install and configure software and hardware
• Troubleshoot and monitor systems operation
• Ensure the security and efficiency of IT infrastructure
• Maintain and support IT assets such as desktops, servers, storage, network and applications platform

Requirements:

• ITE/Diploma holder or equivalent
• 1 year of relevant working experience in IT infrastruture support
• Fresh graduates are welcome to apply as training will be provided
• Knowledge in Windows/Linux environment an advantage
• Comfortable working in Data Center
• Experienced in IT monitoring, Log review, Software Troubleshoot, Hardware Troubleshoot and MS Office

We are seeking for a new talent to join the Software Engineering team where you will have the opportunity to collaborate in the project.

• Using the Talend ETL toolset, to create new and maintain existing ETL jobs.
• Design and implement ETL for extracting and transforming data from diverse sources, such as: Cloudera, PostgreSQL, and SQL Server databases.
• Design and develop database tables necessary along with the necessary constraints as per the requirement.
• Collaborate with Team members to understand source system structures and data retrieval methods/techniques, and tools within the organization.
• Support the development of data transformation logic using ETL tools or scripting languages like SQL, Python, etc.
• Clean, validate, and transform data to conform to target schema and quality standards.
• Work with the Team to execute data quality improvement plans.
• Participate in troubleshooting activities to maintain data integrity and process efficiency.

Requirements

• Experience with Talend, Python and Spark
• Should have good knowledge and working experience in Database and Hadoop (Hive, Impala, HDFS).
• Understanding of data-warehousing and data-modeling techniques
• Knowledge of industry-wide visualization and analytics tools
• Good interpersonal skills and positive attitude qualifications
• Degree in computer science, mathematics, or engineering
• Soft Skill: Must be a team player and should have good communication skills to interact with client & team members.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

EA Licence No. 91C2918

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We're an innovative pediatric therapy center situated in Orchard Road, dedicated to providing comprehensive educational support to individuals with diverse learning needs.

We are seeking a compassionate and skilled Learning Support Therapist to join our team. You will work closely with students, parents, and educators to develop and implement personalized learning strategies that address the unique needs of each student.

Job Responsibilities

a) Provide one-to-one or small groups for therapy sessions to school aged children with mild to moderate learning difficulties, specific learning difficulties and/or children with emotional or behavioral concerns.

b) Teaching in all-inclusive approach which includes curriculum, remediation, and cognitive skills training (e.g., memory, Visual skills and Auditory and listening skills etc).

c) Conduct comprehensive assessments to identify students' learning strengths and challenges.

d) Develop individualized education plans (IEPs) that align with each student’s needs and goals.

e) Ability to arouse and sustain interest /involvement from children through varied activities.

f) Collaborate with teachers, parents, and other professionals to ensure a holistic approach to student support.

g) Monitor and document student progress, adjusting interventions as necessary to achieve desired outcomes.

h) Provide guidance and training to educators and parents on effective strategies to support students with learning differences.

i) Ability to participate in and contribute to multi-disciplinary assessment, planning, implementation, and evaluation process.

What We Offer:

1. Full-Time position: Commit to work Tuesday to Saturday.
2. Part-Time/Locum position: Availability to work weekdays between 2pm to 7pm and Saturdays from 9:00 AM to 3:00 PM.
3. A competitive remuneration package with attractive benefits.

Requirement

1. Degree in Psychology / Education (Special Education) or Early Childhood (Special Needs).
2. Familiarity with MOE primary/ secondary school curriculum ( subjects include English, Chinese, Maths and Science)
3. Able to teach Literacy and Mathematics up to ‘O’ level curriculum.
4. Received specific training in literacy and phonics programs e.g., Orton-Gillingham Approach, Lindamood-Bell program, Dyscalculia, and numeracy teaching.
5. Experience working with children with developmental and/ or learning difficulties e.g., Dyslexia, Dyscalculia, Dyspraxia, ADHD, mild ASD etc.
6. Positive learning attitude
7. Great drive and initiative
8. Passionate in working with children of all ages.

Interested parties, please send your resume with current & expected salary and availability to [email protected]. We regret only shortlisted applicants will be notified.

Occupation:

Senior Analyst

Job Description & Requirements:

We are seeking a highly motivated Senior Analyst to assist Portfolio Managers in the management of investment portfolios, with a focus on conducting in-depth fundamental research in the Korea, Greater China, and Japan markets. The ideal candidate will play a key role in supporting the investment process, generating actionable trading ideas, and contributing to overall portfolio performance.

Principal Responsibilities:

• Assist Portfolio Managers with portfolio management activities, including research, analysis, and trade execution.
• Conduct fundamental research on companies, sectors, and markets across Korea, Greater China, and Japan, with a primary focus on the IT hardware and tech sectors.
• Collaborate with counterparties and manage trade execution processes, ensuring accurate booking and reconciliation of trades.
• Generate and propose trading ideas based on market trends and investment research.

Key Responsibilities:

• Execute trades and interact with counterparties for seamless execution.
• Develop and present actionable trading ideas to the Portfolio Managers.
• Provide coverage on the IT hardware sector, with additional responsibility for covering the broader Asia tech sector (Korea, Greater China, and Japan).

Qualifications/Skills Required:

• Minimum of 5 years of relevant experience in investment banking or at a buy-side firm, with a focus on equity markets.
• Bachelor's degree in Quantitative Finance, Mathematics, Business/Finance, Economics, Computer Science, or a related field.
• Strong financial modeling skills and a solid understanding of financial instruments and markets.
• A self-starter with a demonstrated ability to work independently and thrive in a fast-paced, dynamic environment.
• Proven track record of delivering results and driving success in a high-performance investment team.

We are currently looking for a skilled Data Analyst to become an integral part of our team, focusing on the development of data-driven solutions aimed at enriching our customer relationship management (CRM) strategy to drive performance.

• Analyze and interpret large and complex datasets to develop data-driven insights.
• Collaborate with cross-functional teams to identify opportunities for data science solutions to improve our CRM systems and processes.
• Identify opportunities for process optimization, automation, and data-driven decision-making.
• Communicate complex analytical insights and solutions to stakeholders clearly and concisely.
• Build partnership with strategy team to showcase to refine campaign strategy and efficiencies
• Be the key PIC for insights generation for the assigned market cluster
• Timely delivery of analysis as per aligned timelines

Job Requirements:

• 3+ years of data analysis experience
• Bachelor’s or master’s in computer science, Statistics, Mathematics, or related field
• Proficient in SQL & GCP; strong knowledge of Python
• Experience in strategy and CRM is a plus
• Familiarity with SAP Hybris or Adobe Campaign is a strong advantage
• Ability to translate customer and performance data into actionable CRM insights

If you are a self-motivated data analyst with a strong passion for using data to solve complex business problems, we would love to hear from you!

Our client, a well-known company is looking for candidates for the position of Demand and Supply Specialist.

SUMMARY

• Function as Demand & Supply Specialist to manage monthly operations, mid-long term sales forecasting for Indonesia
• Work closely with counterparts such as Pricing colleagues, cross functional team and Distributor to maximize sales with appropriate production in Indonesia

RESPONSIBILITIES

• Create monthly Demand & Supply plan and negotiate with Distributor
• Explain Demand & Supply thinking way to cross function team so as to secure production allocation for future months
• Good overview of market, promotion activities and competitor situation to explain to internal stakeholders
• Visualize and summarize distributors requests for fleet / ad-hoc orders to ensure production supply
• Visit distributor and dealers regularly to gather feedback from frontline and improve forecast accuracy
• Monitor sales achievement daily/monthly and discuss countermeasure with Distributor or Function team to bridge the gap.

REQUIREMENTS

• Basic knowledge of demand & supply concept or working experience preferred in Automotive/Logistics
• Individuals with 1-2 years of relevant experience are preferred
• Proficient in MS Office (Excel/Powerpoint) to run analysis & visualization, reporting purposes etc.
• Flair for numbers, strong analytical skills with an eye for details
• Excellent communication skills and a team player
• Well organized with good time management abilities to meet deadlines and schedules
• Determined and takes strong ownership in task
• Able to travel overseas as and when required by business
• Open to work overtime when required

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

We regret that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description:

As a Football Coach Analyst, you will be responsible for analyzing football matches, players, teams, and trends to provide insights and strategic recommendations that support decision-making for coaches, managers, and other key stakeholders. This role involves data collection, performance analysis, video analysis, and presenting findings in clear, actionable formats. You will contribute to the development of strategies, player scouting, and post-match analysis, helping to improve team performance and inform tactical decisions.

Key Responsibilities:

• Match Analysis: Break down live and recorded match footage to identify key patterns, player performance, tactical trends, and team dynamics.
• Data Collection and Reporting: Use advanced statistical tools and software to track player statistics, team performance metrics, and other key data points (e.g., possession, passes, tackles, shots on target).
• Pre-Match and Post-Match Reports: Prepare detailed pre-match analysis, offering insights into opponents’ strategies and players. Create comprehensive post-match reports that highlight key moments, performances, and areas of improvement.
• Tactical Analysis: Evaluate team formations, offensive and defensive strategies, set-pieces, transitions, and individual player roles within the team's tactical framework.
• Player Scouting: Analyze potential players for recruitment by assessing performance data, strengths, weaknesses, and suitability for the team’s needs.
• Visualization: Create visual representations (graphs, charts, heatmaps) of match statistics to present findings clearly and effectively to coaches, management, and other stakeholders.
• Collaboration: Work closely with the coaching staff and analysts to provide data-driven insights that influence match preparation, in-game decisions, and player development.
• Trend Monitoring: Stay updated on the latest football analytics trends and innovations, applying new techniques and insights to improve analysis quality.

Job Requirements:

• Education: Bachelor’s degree in Sports Science, Sports Management, Data Analytics, Statistics, or a related field. Minimum of UEFA or AFC ‘B’ coaching license equivalent.
• Experience:Proven experience in football analysis or sports analytics, preferably within a professional football club or sports organization.
  Experience with performance analysis software such as Hudl, Opta or Wyscout is highly desirable.
  Familiarity with video editing tools for match breakdowns (e.g., Sportscode or similar).
• Skills:Strong understanding of football tactics, formations, and in-game strategies.
  Expertise in data analysis and statistical modeling, with the ability to extract meaningful insights from raw data.
  Proficiency with data visualization tools (Excel, Tableau, Power BI, etc.) to create clear and effective reports.
  Ability to analyze and interpret football data with precision, providing actionable insights.
  Strong communication skills to present complex information to coaches, players, and other stakeholders in a clear, understandable manner.
  

Position: HR Admin Support

Job Responsibilities:

• Provide administrative support to the HR department in daily operations.
• Manage and update the Infotech database to ensure accurate and timely records.
• Archive HR-related paperwork, including policies and procedures, ensuring proper documentation management.
• Assist in the preparation and facilitation of new employee orientation programs.
• Support on-boarding and off-boarding processes for employees.
• Assist with the issuance, renewal, and cancellation of Work Permits and S Passes.
• Monitor and ensure workers’ courses are tracked and renewed as required.
• Willingness to visit sites as needed.
• Perform other ad-hoc duties as assigned by the HR team.

Requirements:

• Minimum education level: ITE / Secondary N/O Level.
• 1-2 years of relevant experience is preferred, but fresh graduates are welcome to apply.
• Good organizational and communication skills.
• Attention to detail and ability to handle multiple tasks efficiently.
• Basic knowledge of HR processes and related systems is a plus.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education or relevant
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Interns' duties vary but generally include :

1. Support and manage physical assets that are devoted to supporting service in theSingapore workshop. This includes managing the budget in accordance with budget control objectives.

2. Support daily repair functionand update & upgrade related service processes.

3. Support & maintain the quality, quantity, and timeliness of answers to customer’sproblems regarding installation, application, and performance of chillers.

4. Support and coordinate conference calls betweenengineers and the customers to facilitate customer satisfaction through to successful conclusion. 5. Travel for onsite service as OJTwith Senior Engineer.

6. Support and maintain consistent business communication with customers.

7. Support & plan the current&future technical service objectives.

8. Support & manage the network of 3rd party contractors.

9. Able to work extended hours whenneeded. Interns must have strong attention to detail, as well as good critical-thinking and project management skills. Intern should beable to communicate effectively and use their logical judgments, especially when dealing with adjustments and meeting deadlines.

The Role:

Job Scope/Responsibilities

• Provide admin support to the sales team
• Provide customer service and coordination support to customers
• Handle Phone calls & customer queries
• Customer support, delivery co-ordination; Invoicing, DO, PO..etc
• General administrative duties.
• Other duties as and when assigned

Requirements

• min. 2 years of relevant working experience
• Good interpersonal & communication skill
• Cheerful, positive,initiative and good team player.
• Bilingual in English & Mandarin
• Proficient in MS Office

Main Purpose of Job

To manage the overall process of inducting new Partners and their support staff in relation to the SJP systems and processes. You will support the Partnership to ensure that they are able to process new business efficiently and will identify any improvements that can be made to the process. Working in conjunction with the Partnership Development Manager’s you will also ensure the quality of documentation in relation to suitability letters and the completion of application forms are all completed to a high standard.

Key Responsibilities of the Job

1. Manage the onboarding of partners and supporting staff on all SJP systems and processes.
2. Drive internal management reporting that provide analysis to ensure quality submission of documents and efficient workflow are achieved.
3. Identify opportunities for process improvements
4. Drive changes and improvements in the client experience (from front to back) through various initiatives / projects.
5. Manage and assist implementation and subsequent usage of SJP’s internal platforms as well as change of process flow
6. Work alongside the Partnership Development Manager to ensure Partners understand the advice guidance process to advise their clients. You will need to train best practice around process and quality of advice documentation ensuring high standards are maintained.
7. Manage escalations and assist with issues from Partners and Advisers; provide resolution in a timely manner
8. Provide regular communication and sharing sessions to Partners regarding latest documentation, process flows and best practice updates
9. Actively share information with the team, ensuring team understanding is aligned with business priorities and opportunities

Requirements of the Job

Job Knowledge:

• Degree holder

• Relevant qualifications for the wealth management industry is desirable

• Proficiency in spoken and written English

• Experience in wealth management industry required

• Strong command in IT – Word, Excel, Outlook, etc.

• Experience in Salesforce is mandatory

• Project Management experience is a plus

Interpersonal Skills:

• Ability to drive initiatives independently

• Good and innovative team player

• Multi-tasking with high accuracy

• Strong in time management and communication skill

• Ability to build relationships to deal with Partners, Partner Support staff and 3rd Party providers locally or in the UK

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job Responsibilities:

• Support the sales team for business related activities including quotations and price approval
• Track and follow up with request
• Work with Sales Operations team on business operational activities
• Support sales team on related business reporting and on-demand business reporting

Job Requirements:

• More than 2 year’s experience in a sales/marketing related position
• Familiarity with CRM systems eg. Salesforce, Zoho CRM etc.
• Excellent Excel skills
• Excellent communication skills
• Ability to speak Mandarin and/or Cantonese advantageous
• Ability to work in a high-pressure deadline driven environment

To find out more, kindly send your CV to [email protected].

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities :

• Involves in Development and Application Support for multiple applications in banking domain.
• Perform initial analysis for production issues and come with workaround or next action plan, working closely with counter parties (e.g. business users)
• Drive the investigations of critical production issues involving business users, vendors and different application teams from sub systems.
• Work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• Manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Manage implementations of new application releases adhering to the best practices of the release management process.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Collaborate well with other team members and stakeholders in agile teams.

Requirements

• At least 7+ years of total experience in Application Support / Development. (Application support experience in mission critical applications in banking domain is a plus)
• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Fluent working in Linux environments and command line tools.
• Good to have experience: OpenShift, ELK, Application Monitoring Tools, Cloud Technologies
• Education: Preferably a degree in computer science/IT
• Experience of DevOps tools and framework to monitor applications.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Able to work independently with can do mindset and minimal supervision.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

Job Scope:

1. Manage cases filed in the General Division through reviewing, analysing and identifying issues with, processing and monitoring filings and other documents in accordance with the applicable legislation, rules, practice directions, standard operating procedures and policies;
2. Draft reports, notices and correspondence to, and liaise with, internal stakeholders, lawyers, self-represented persons and other external agencies to facilitate the efficient disposal of cases;
3. Upload the correspondences/emails/documents sent in the respective case files in the case management system;
4. Update case-related information in the case management system; and
5. Perform other administrative duties relating to case management and fixing of hearings.

Requirements:

• At least 2 years of relevant working experience
• Able to handle high volume of work independently
• Able to interact across relevant stakeholders within the organization
• Good communication skills (both verbal and written)
• Keen for continuous learning and obtaining new knowledge

Salary: $2800 to $3600/month (depends on experience)

Location: Clarke Quay

Contract Period: Feb to April 2025 (3 months)

EA License No: 96C4864

Reg. No.: R24121728

Responsibilities:

• Monitor and analyse the current state of various product runtime environments (production and non-production) to ensure optimum system performance. Develop data-based strategies for continuous improvement and work with application teams, solution architects, security consultants, and other teams to implement these plans.
• Manage application and security incidents. Conduct problem determination and work with internal teams and vendors to resolve issues in a timely manner to meet SLA requirements. Provide reporting and escalate to higher management or incident committee when necessary.
• Develop operations and processes guide to document every aspect of operations and ensure compliance with audit requirements.
• Manage day-to-day operation activities. Analyze statistics, write status and progress reports, and present findings to stakeholders and higher management.
• Manage operations team consisting of staff and vendors to ensure 24/7 support availability.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an Operations Engineer or similar role in an IT setting.
• Experience in implementing change management and incident management workflows using ITSM tools (e.g., Remedy, Zendesk, ServiceDesk) to automate workflows is advantageous.
• Implement security and access control measures to manage privileged access to test and production environments.
• Full stack monitoring experience using Application Performance Management (APM) tools. Familiarity with cloud-native monitoring options (e.g., Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.
• Process automation expertise using scripting tools (e.g., Terraform, Ansible) to minimize downtime and human errors.
• Experience with Agile methodologies, DevOps pipelines, test-driven development, and info-security practices.
• Ability to work collaboratively with a high-performance team and influence with positive energy.
• Resourceful and innovative thinker capable of working out solutions.
• Experience with managing cloud infrastructure and services / certification with GPC, GCC (i.e., AWS, Azure, Google Cloud) or equivalent cloud platforms is preferred.
• Excellent problem-solving and communication skills, with the ability to convey complex technical issues to non-technical teams effectively.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Production Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

JOB RESPONSIBILITIES:

Junior L2 Production Support (Java-base)

· Recent experience in working with Java J2EE applications

· Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL

· Experience in programming languages such as JAVA/J2EE.

· Experience in Unix commands , SQL queries

· Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

· Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

· Exposure to banking industry is a plus

· Dynamic individual with thirst to learn

· Strong team player with excellent inter-personal skills

· Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

REQUIREMENTS

· Bachelor’s Degree, or equivalent experience, and proven & demonstrable skills and experience.

· Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome

· Must be graduate from IT or Computer Science

· Must have IT background

· Need to have eagerness to learn and perform with commitment

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or submit your CV to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Avensys Consulting Pte Ltd

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