ABOUT THE ROLE

We are now extending the application to interested candidates who would apply for the role of System Analyst-Developer to join our Service Delivery Division. The candidate must be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Division Manager and (internal / external) stakeholders to ensure the successful delivery of our services.

To be successful in this role, you should possess the quality of a System Analyst-Developer who is savvy in providing technical solutions to our clients. You would also work closely with the client’s User Task (EUC/RPA/Tools) team and internal/external stakeholders to track and implement solutions that relate to quality or process improvements.

Key Area of Responsibilities (KAR):

• Work closely with end users to identify pain points and propose suitable automation solutions.
• Develop tools for migration and operational processes.Clarify which tools need to be developed / revised based on the gap of the As-Is / To-Be system and business operation processes
  Development of migration tools (Migration data creation using Access, etc.), any other new tools in order to adapt with new operation processes
  Modify existing systems and implement new functionalities as required.
  
• ReportingReport issues related to the development and progress of daily activities to User owned EUC/RPA/Tools PIC
  
• Collaborate with stakeholders to ensure developed solutions align with business needs.
• Any other duties related to this role.

Basic Requirements:

• Proficiency in MS Access, Excel macros, and RPA tools.
• System implementation and automation tool development experience in banking projects (trade-related preferred).
• Strong analytical and problem-solving skills to bridge user needs and technical solutions.
• Effective communication and stakeholder engagement abilities.
• Hands-on experience of using Access and Excel macro, UIPath (RPA)
• Business knowledge in Trade area preferred.
• Willingness to undertake travel within the APAC region when is required.
• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.

Additional Strengths (optional)

• Hands-on experience interacting with users to gather and refine requirements.
• Strong focus on creating user-friendly and efficient automation tools. Add in your pointers here.

Responsibilities:

• Collect, clean, and transform large datasets for analysis. This may involve working with programming languages such as, SQL, R/Python, JavaScript, etc. to create automated data processing flow. Codes should be clean and well-documented.
• Design, develop, and maintain dashboards and interactive visualisations for data exploration to help end-users make informed data-driven decisions. This includes using analytical tools such as Microsoft Excel, PowerBI, ZOHO and/or Tableau.
• Manage data quality assurance processes to ensure data accuracy and consistency.
• Develop and implement data governance policies and standard operating procedures (SOP) and conduct ad-hoc analysis to answer specific business questions and address challenges.
• Collaborate with stakeholders to define business requirements and translate them into analytical tasks and present analytical findings and recommendations to stakeholders.
• Stay up to date with emerging technologies and tools in the data analytics space and evaluate how they can be used to improve the company's analytics platform and services.

Requirements:

• Degree or Diploma in Computer Science with min 3 years of experience in related field
• Customer-first mentality with a high dose of empathy and passion for the Built Environment,familiarity with IoT (Internet-of-Things) devices and their data streams.
• Familiarity with version control systems (GIT and others), CI/CD practices, testing and migration tools for database and software and understanding of A1 Modelling.
• Experience working with APIs and SQL databases.
• Familar with tools such as PowerShell, Apache Spark, PySpark, etc.

Mandatory Skills

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 to 5 years of relevant experience in technology business analysis or software development, and familiar with business applications in investment/banking industries.
• Excellent interpersonal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project teams.
• Possess strong analytical, critical thinking, problem-solving skills and a team player who has growth mindset and confident to work independently.
• Hands-on experience in conducting business analysis functions, stakeholder management, solution designing, software test planning, vendor management and production support.
• Experience in the documentation of BRD, FSD, use cases, visual modelling and business processes.
• Experience in ETL/ELT process, SQL and API.
• Experience in Agile methodology skill with strong delivery mindset.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices."

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Key Responsibilities:

1. Warehouse Operations: Oversee daily warehouse operations, ensuring efficient and effective storage, handling, and distribution of goods.

2. SAP System Management: Utilize SAP systems for inventory management, order processing, and tracking of warehouse activities.

3. Process Improvement: Identify and implement process improvements to enhance warehouse efficiency and reduce operational costs.

4. Safety Compliance: Ensure compliance with safety standards and regulations, maintaining a safe working environment for all employees.

5. Team Coordination: Coordinate with warehouse staff and other departments to ensure smooth operations and timely fulfillment of orders.

6. Inventory Control: Monitor inventory levels, conduct regular stock checks, and manage inventory discrepancies.

7. Reporting: Generate and analyse reports on warehouse performance, inventory levels, and other key metrics.

Job Requirements:

Experience: 3 to 5 years of warehouse working experience, with a strong background in using SAP systems.

Skills: Proficiency in warehouse management systems, strong analytical and problem-solving skills, excellent communication and coordination abilities.

Education: Diploma in logistics, supply chain management, or a related field is preferred.

Physical Requirements: Ability to perform physical tasks, including lifting and moving heavy items, as required.

Pizza Hut is looking for a passionate, driven, technically savvy and commercially astute Business Analyst to be a key part of our Global Digital & Technology team! You will be responsible for driving growth on our digital platforms (Web, apps, and whatever the future may bring).

Key Responsibilities:

Requirement Gathering:

• Collaborate and communicate with Franchisees to understand and document business requirements, this may involve discussion with third party vendors if integrations are impacted.
• Work with internal stakeholders such as UX Research team, conversion rate optimization team etc to elicit necessary requirements to improve the e-commerce platform

Analysis and documentation

• Analyze and document current business processes and workflows from current state to future state
• Create detailed user stories in JIRA and in the absence of product manager leads the scrum team/ squad in explaining the requirements to ensure user story can meet the definition of done
• Work closely with development teams to translate business requirements into technical specification and in validating technical solutions to meet business needs

Data Analysis:

• Analyze and interpret data to provide insights to support requirement gathering using GA, Fullstory, Data AI and other analytics tools in the suite
• Analyse post-delivery of features, ensuring features meet the original expectations in terms of uplift etc, optimize features rolled out

Communication and training:

• Provide regular updates on progress in absence of delivery lead
• Train the franchisees in adoption of new product features by creating training materials and communicating those through live demonstration

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Business, Information Technology, Computer Science).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Familiarity with business analysis tools such as Google Analytics
• Ability to work collaboratively in a team environment.
• Minimum two years’ experience in QSR industry, retail industry or consulting is preferred

Must have skills:

• JLPT 1 – able to read and communicate in Japanese and English
• Exposure and hands on experience to Google Analytics is necessary, BI reporting such as DOMO and CX tools such as Fullstory is preferred but not necessary
• Understanding of software development life cycle (SDLC) processes especially in Agile methodology such as Scrum
• Competency in JIRA is compulsory

• Excellent career progression structure
• Opportunities for professional development
• Good overall company benefits

As a Research Analyst, you will be responsible for the following duties:

• Conduct statistical analyses and support research projects utilizing SPSS or STATA software.
• Oversee the organization’s databases, perform data extraction, and prepare statistical reports.
• Provide assistance in coordinating research projects, including handling tasks related to ethics approval and research funding applications, if required.
• Perform other ad hoc duties as assigned.

Requirement:

• Possess a Degree n in Statistics, Mathematics or other relevant areas.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email

Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Finance Analyst- M365, Outlook, Excel, SharePoint

Work Location: Alexandra Road, SG

Technical Skills:

• Have good knowledge and working experience in using M365, a good grasp of Outlook, Excel, SharePoint.
• Advance knowledge/skills of MS Excel formulas and functions is a must.
• Have working experience and advance understanding of SAP system (PEMS) would be a plus.

Requirements and Education:

• Bachelor’s Degree in Banking & Finance/Business Management or related field.
• Preferably 1+ year relevant experience in a Finance Institution, Audit or Consultancy firm.
• Fresh grads with relevant internship experience in Finance, Audit or Consultancy may apply.

Essential:

• Above average Excel skills (Advance formulas, pivot tables, power query, building of reporting dashboard). Strong in data analysis using excel.
• Possesses strong analytical and troubleshooting skills.
• Strong Attention to details. Understand the importance of data discipline.
• Willing to learn attitude.
• Able to handle confidential data in a professional manner.
• Good experience in managing/responsible/implementing business process improvement.
• Experienced as a PMO support in Bank Projects will be a plus.

Domain: Banking

• AWS + VB
• Jurong Town Hall

Job Description

• Prepare and consolidate SEAI Group and Company post-closing analysis monthly, quarterly, yearly management reporting and presentation materials
• Collecting, analyzing, and interpreting historical and current financial data of Company and Group performance with detailed financial status reports
• Assisting Assistant Vice President with the following:

1. Collate Group companies monthly reporting package for monthly management P&L review.
2. Quarterly forecasting process for SEAI group companies
3. Prepare annual budget preparation for SEAI group companies
4. Working capital management for SEAI group companies

• Assist, develop and maintain dashboards and reports to monitor business performance
• Collaborate with group companies to ensure accurate reporting
• Ensuring compliance with financial regulations and maintaining the integrity of financial data
• Other ad-hoc duties assigned by Assistant Vice President, Finance

HOW TO APPLY:

Please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Charmaine Tin Zi Jin
EA Personnel Reg No: R23113892

JOB SUMMARY

We are seeking an experienced Business Analyst / Senior Business Analyst (BA/S-BA) to enhance our in-house products to stay ahead of the competition and ensure that they remain and integrated best-of-suite solutions for our clients. As a BA/S-BA, you will have the opportunity to work with a multi-disciplinary team to design, develop, test and launch the new features and new products to market.

Feeling the pulse of the customer, business and market trends is core. Taking all these feedback iteratively, as a BA/S-BA you have the opportunity to analyze the customer’s pain points, gaps in the product features, innovate on functionality and features, release a beta to early-adopters and finally launching the enhancements, features or products to market.

On a day-to-day basis, the BA/S-BA involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, web app and mobile app engineering. The BA/S-BA is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become features in their product lines.

JOB DUTIES

• Collaborate with sales, marketing, and operations support teams to better understand our clients’ needs and synthesise your findings into the product roadmap, prioritizing features and functionalities based on business value and customer feedback.
• Monitor competitor activities and identify opportunities for differentiation.
• Constantly in touch with customers’ pains points, needs and desires and scoping an innovative and viable solution.
• Define clear, cohesive functional and non-functional requirements in the form of user stories and acceptance criteria, and manage time-integrated plans for feature development.
• Work closely with the UX/UI designers to detail out the wireframes and final UX for the new features or products.
• Ensure the objectives, requirements and specifications are clearly understood by the various team members across the Designers, Frontend & Backend Engineering, and QA teams.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of current product management methodology, latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS

• Bachelor’s Degree of Computing, Engineering, Product Design or related field.
• Over 2+ years of related work experience in the domains of product management, business analysis, system analysis, process reengineering and consulting.
• A proven track record of gap analysis, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in product management, product lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of the product management or business analysis methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders.
• Excellent documentation skills in drafting clear and concise requirements and specifications.
• Comfortable in working with a multi-disciplinary team that involves process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and contribute to the team.
• Ability to work in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.

This Data Analyst role is critical for establishing robust data processes, maintaining data integrity, and supporting the company’s efforts toward leveraging high-quality data for decision-making and AI transformation. Key responsibilities include:

1. Creating Data Processes: Develop procedures for data entry, database integration, and sharing to standardize processes, prevent data duplication or corruption, and ensure long-term data preservation.
2. Protecting Data: Maintain data integrity by identifying and removing duplicates and imperfections, ensuring efficient database functionality. Assess data security risks and monitor usage to prevent breaches.
3. Managing Data Lineage: Track data origins and uses to facilitate issue resolution, ensuring accurate and reliable data.
4. Maintaining Data Quality: Use customer feedback to develop systems for high-quality data, providing actionable insights for better decision-making. Regularly report metrics, track issues, and make recommendations to management.

Key Responsibilities:

• Master Data Management:
  Oversee global master data lifecycle processes, including creation, validation, and deactivation for ERP and CRM systems.
  Develop and enforce data governance policies and procedures.
  Ensure data quality and integrity across systems.
• Process Improvement:
  Suggest or support process improvements and best practices in data management.
  Conduct regular data audits and quality assessments.
• Training and Support:
  Provide training and support to staff on data management practices.
  Resolve data-related issues and discrepancies within systems.
• Documentation:
  Maintain documentation for data management processes and policies.
  Translate business requirements into data modeling solutions and infrastructure.
• Data Operations:
  Responsible for data migration and standardization across the organization.
• Data Visualization and Reporting:
  Develop and maintain data visualizations and reports to support decision-making.
  Collaborate with stakeholders to define reporting needs and ensure alignment with business objectives.
  Utilize tools like Power BI to create dashboards and deliver insights in an accessible format.

Minimum Qualifications

• Education:
  Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Experience:
  3-5 years of experience in master data management or a similar role.
  Proficiency in Microsoft SQL Server with advanced SQL query skills.
  Strong understanding of data architecture and governance principles.
• Skills:
  Proficiency in data management tools (e.g., MSSQL Server Management Studio, Power BI, Excel).
  Strong analytical and problem-solving abilities.
  Excellent communication and interpersonal skills.
  Attention to detail and a commitment to data accuracy.

Preferred Qualifications:

• Experience using RapidStart tools and Configuration Packages for Dynamics Navision and/or Business Central.

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline

• Minimum 4 years of working experience as Business Analyst

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Proven experience in IT business analysis, application solutioning and design, and testing

• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

• Strong analytical, conceptualisation and problem-solving skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• A driven and motivated personality with an ability to learn and apply Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

• Past development or consulting experience (preferable)

What you´ll do at BTS

About the role:

At BTS, we turn our clients’ ideas and strategies into results. We do this by designing customized learning experiences that drive innovation, alignment, new behaviors, and performance.

As a Business Analyst, you will work directly with leaders from some of the world’s leading companies, many of whom are the top largest Companies in the region. You will learn how their business works and what their strategies are, and you will play a part in shaping the leadership capabilities of their senior management. BTS consultants also help to develop the skills of thousands of leaders across the globe every year.

What we offer:

• Competitive compensation and benefits package
• Exposure to developing and delivering complex solutions for large corporations from a variety of industries
• International exposure and travel
• Casual and fun professional atmosphere emphasizing freedom, responsibility, collaboration, excellence, and individual growth

Candidates must show:

• 1-2 years of post-undergraduate work experience
• Proven presentation and facilitation skills with a fluent command of English
• Advanced Excel and PowerPoint skills and thorough knowledge of Microsoft Office
• Understanding of finance and business acumen are a plus
• Some functional and/or industry expertise is a plus

Provide comprehensive logistical support during the conduct of school camps at the Outdoor Adventure Learning Centre (OALC), including but not limited to: o Assisting in the setup and arrangement of camp facilities, ensuring they are conducive for the camp activities.

Coordinating with camp facilitators and staff to facilitate smooth operations and address any logistical needs that may arise during the camp.

Overseeing the distribution and collection of camp equipment and supplies, ensuring their proper usage and storage.

Assisting in the management of emergency response procedures and ensuring the safety and well-being of camp participants.

Provide support in restoring OALC facilities back to their original state in readiness for the upcoming camp, including but not limited to:

Conducting thorough checks and maintenance of camp equipment, reporting any issues for timely repair or replacement.

Collaborating with the maintenance team to ensure cleanliness, functionality, and readiness of camp facilities for the next camp.

Support camp operations, including but not limited to:

Assisting in the setup and arrangement of sleeping quarters, dining areas, and activity spaces to meet the specific requirements of each camp.

Collaborating with the meal caterer to facilitate the provision of meals and snacks for camp participants, ensuring dietary requirements and food safety standards are met.

Assisting in the breakdown and storage of camp equipment and supplies at the conclusion of each camp, ensuring proper inventory and organization for future use.

Assist in general administration work.

Proficient in organizing items for housekeeping matters, ensuring cleanliness and orderliness of camp facilities, including:

Managing the distribution and collection of bedding, towels, and personal items for camp participants.

Coordinating the disposal of waste and maintaining cleanliness in common areas and facilities.

Assisting in the setup and arrangement of equipment for camp activities, ensuring they are accessible and in good condition.

Strong ability to collaborate with others and communicate clearly, including: Working effectively with camp staff and facilitators to address logistical needs and ensure the smooth execution of camp activities.

Communicating with camp participants to provide guidance, support, and assistance as needed, fostering a positive and inclusive camp experience for all.

This position is open to all who are fulfilling aforesaid requirements.

Job Responsibilities

Customer Support

• Address customer inquiries and technical issues through various channels, including phone, email, chat, or ticketing systems, ensuring a prompt and professional response to deliver a positive support experience.

Troubleshooting and Problem Resolution

• Diagnose and resolve technical challenges related to software, hardware, networking, or applications by applying technical expertise and problem-solving skills. Deliver effective solutions to minimize downtime and customer disruption.

Documentation and Knowledge Management

• Develop and maintain comprehensive support documentation, troubleshooting guides, and FAQs. Contribute to the knowledge base to empower self-service capabilities and improve team efficiency.

Collaboration with Cross-Functional Teams

• Partner with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Provide stakeholders with timely updates on resolution progress and ensure seamless communication.

Product Testing and Feedback

• Assist in testing new product features, updates, and bug fixes to ensure they meet quality standards. Share insights and feedback with the product development team to enhance product reliability and usability.

Training and Onboarding

• Guide new customers and users during onboarding, providing training and support to help them understand product features, configurations, and best practices for optimal utilization and satisfaction.

Continuous Learning and Skill Development

• Stay updated on company products, industry trends, and emerging technologies. Actively participate in training programs and self-study to enhance technical skills and knowledge.

SLA Compliance and Performance Standards

• Adhere to established Service Level Agreements (SLAs) for response times, issue resolution, and customer satisfaction. Ensure support requests are resolved within defined timeframes and meet quality standards.

Job Requirements

Technical Expertise

• Strong knowledge of computer systems, networks, and software applications, with a solid understanding of TCP/IP, OSI layers, network security, DNS, routing, switching, and standard protocols.

Communication Proficiency

• Excellent verbal and written communication skills, capable of simplifying technical concepts for both technical and non-technical users. Active listening skills to gather information and understand customer concerns effectively.

Problem-Solving Skills

• Analytical and critical thinking abilities to identify root causes, perform troubleshooting, and implement logical solutions to technical issues efficiently.

Customer-Centric Mindset

• A strong focus on delivering exceptional customer service. Patience, empathy, and the ability to remain composed under pressure are essential to provide clear instructions and solutions during challenging situations.

Team Collaboration

• Ability to work effectively in a team environment, collaborating with colleagues and escalating issues when necessary. Contribute to a positive and solution-oriented team dynamic.

Documentation Skills

• Proficiency in creating clear and concise technical documentation, troubleshooting procedures, and knowledge base articles to ensure consistent and reliable support practices.

Adaptability and Learning Agility

• A proactive attitude towards learning new technologies, tools, and products in a rapidly evolving tech landscape. Adaptable to changes and quick to apply new knowledge to the role.

SLA Compliance

• Commitment to meeting or exceeding SLA targets for response times, issue resolution, and customer satisfaction, ensuring support services align with agreed-upon standards.

We are seeking a candidate to join our Advanced Response Center (ARC) Tier 1 team. This role involves providing first-level technical support in a secure environment for complex products and services. Key responsibilities include:

Responding to Customer Inquiries: Handle incoming requests and incidents via calls, emails, webchat, IVR, and monitoring consoles.

Basic Troubleshooting: Resolve issues related to workplace systems, servers, networks, Microsoft 365, Secure Access Service Edge, and POS systems.

Monitoring and Escalation: Conduct security event monitoring, oversee server and network performance, reset passwords, and escalate cases to higher support levels as needed.

Case Management: Document all cases in a Service Management System, keep parties updated, and ensure prompt follow-up until resolution within SLAs.

Procedural Compliance: Follow Standard Operating Procedures to ensure efficient service.

Job Scope 工作范围

1) Keep Centre Facility Clean and Disinfected at All Times 时时保持幼儿园清洁和消毒

2) Washing & Disinfect All Equipments and Learning Materials 清洗和消毒所有幼儿园的设备和教材

3) Assist Other Teachers Whenever Needed协助老师和同事们保持课室的卫生

All other Works Assigned by Supervisor in Helping Out When Required主管指派的所有其他工作在必要时帮助。

Job Description:

· Support Commodities and Forex Trading Team.

· Collate pricing for the assigned commodities.

· Create framework and live monitoring platform of trading summaries.

· Summarize the trading statements from London Metal Exchange, Shanghai Futures Exchange, Chicago Mercantile Exchange.

· Prepare relevant trading summary reports.

· Basic analysis on the reports and statements from the Exchanges.

· Any other duties assigned by the management team from time to time.

Job Requirements:

. Diploma/Degree in Mathematics, Statistics, Finance, Engineering, Computer Science or equivalent.

. Entry Level are welcome to apply.

. No experience required as training will be provided.

. Basic knowledge in statistics, currencies, derivatives and financial instruments.

. Possess and demonstrate interest in China, London and US markets.

. Basic Knowledge of Reuters or Bloomberg systems will be advantageous.

. Able to speak/write in English and Mandarin (as need to liaise with clients from China counterpart who speak/write in Mandarin).

. Proficient in Microsoft Office is essential.

. Self -motivated and adapt fast paced in dynamic environment.

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

A Sales Support professional plays a vital role in assisting the sales team and ensuring smooth operations within the sales department. Their job scope generally includes administrative, technical, and customer-focused tasks to help the sales team achieve its targets and improve overall efficiency.

Below are the primary responsibilities of a Sales Support role:

1) Adminstrative support

2) Customer service & communication

3) Sales Order Management

4) Data Entry & Reporting

5) Sales process assistance

6) CRM and Database Management

7) Coordination with other department for example HQ

8) Following up and lead tracking

Key Skills and Competencies for Sales Support:

Organizational Skills: Ability to manage multiple tasks and prioritize them effectively.

Communication Skills: Clear and professional communication with both customers and internal teams.

Detail-Oriented: Accuracy in data entry, order processing, and sales documentation.

Problem-Solving: Ability to resolve customer issues efficiently and ensure satisfaction.

Customer Service Orientation: Focus on providing exceptional service to clients and assisting the sales team.

Technical Proficiency: Familiarity with CRM systems, order management software, and office productivity tools.

Team Collaboration: Ability to work with various departments to ensure a seamless sales process.

What we are looking for :

• Strong interpersonal skills with a genuine desire to help customers.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Reliable and driven to achieve success independently and as part of a team.
• Required languages: English. Mandarin will be advantageous to liaise with Chinese-speaking stakeholders.

Job Description

• Support and manage day to day sales operation.
• Processing of quotation, sales order, purchase order, delivery order and invoicing
• Support the generation of sales either by cold calling or of incoming queries from different platform
• Assist in providing effective solution that fit clients’ requirement.
• Keep close connection with clients as required
• Perform project coordination, ensuring project go as plan and on schedule.
• Work closely with internal teams
• Support the preparation & submission of relevant reports and documents.

Job Requirement

• Diploma in any relevant discipline.
• Work experience in sales administration / support function
• Computer literate with good knowledge in Microsoft Office
• Team player with good communication skills
• Customer service oriented

Location: Tanjong Pagar
Employment Type: Full-time

Salary: Up to S$3,500

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

About the Role:

As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with internal and client requirements.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Evaluate and administer agreements for contracted services. This includes preparing new contracts, renewals, and amendments.
• Coordinate compliance procedures, facility maintenance, and landscaping requirements with vendors.
  Identify safety, operational, and maintenance issues.
• Schedule support for special facility maintenance and repair projects.
• Track vendor performance utilizing established processes and systems. Prepare basic reports for internal and external stakeholders.
• Assist with the project management process involving internal and external contributors and vendors.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

What You’ll Need:

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with a strong inquisitive mindset.

Scope of work

• Supervise students at the GEAR-Up Room
• Ensure that students tidy-up the GEAR-Up Room and canteen area before they leave.
• Ensure that all equipment is cleaned, switched off (if applicable) and put back at their allocated location after use.
• Work with TIC to organize or conduct structured activities at the GEAR-Up Room.
• Supervise and ensure safety of students in the GYM room
• Clean the gym room and the sports hub.
• Any other duties as assigned by School Leaders.

Qualifications, skills and experience:

1. Ability to communicate and work in teams.
2. Prior experience in any of the below areas would be an advantage:

• Logistics-related work
• Administrative roles

Contract Period: From state duration e.g. 15 Jan 2025 to 31 May 2025 and 1 July 2025 to 31 Oct 2025 (about 9 months) with an option to extend the Contract for a further period of 1 Jan 2026 to 31 May 2026 and 1 July 2026 to 31 Oct 2026 (9 months).

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:30am to 5:00pm, inclusive of 1hr lunch break
• Fridays: 7:30am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Westwood Secondary School, 11 Jurong West St 25 Singapore 648350