Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

Experience: 10+ Years

Role: System Analyst

Key Skills:

• Experience in Compliance

• Experience in AI Machine Learning

• Experience in Application Development, System Implementation and Integration

Key Responsibilities:

• Participate in end-to-end projects for system implementation of MLS system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

• At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Apache, Jboss. Maria database and NoSQL

• At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc

• At least 10 years of experience in developing Unix Shell Scripting, SQL, Java or Python

• At least 10 years of experience in application and database design and UI/UX design

• At least 8 years of experience in business analysis, data mapping and process mapping

• At least 8 years of experience in Production Support Management, Incident and Problem Management

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in network and security experience to resolve firewall connection issue, integration issue, load balancing and disaster recovery needs

• Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, and JIRA

• Experience in SharePoint and Confluence

Experience: 6-9 Years

Role: System Analyst

Key Responsibilities:

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market risk concepts (eg. traded products, VaR, stress testing, risk/limit management)
• Good understanding of key credit risk concepts (eg. traded products, counterparty risk, credit approval process, limit management, excess management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical,synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale,highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle

Key Requirements:

Required Skills

• Experience working with MUREX
• Functional understanding of counterparty risk and pfe
• Experience in product pricing methodologies
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments, market data, Rate curves etc.
• Understanding of simulations and datamart module
• Strong technical & functional background.

Optional Skills

Education:

• Bachelor's or Masters degree in computer science, engineering or in Finance domain
• Related professional/technical qualification will be advantageous although not mandatory
• Strong Murex Knowledge

Job description:

· Perform Parameter setup data mapping to new platform.

· Perform Functional gap analysis and data mapping.

· Assist in analyzing the portfolio migration requirements (internal and client initiated),
breaking down to the required level of details to drive a traceability matrix and
functional solution documents.

· Facilitate in tracking the portfolio migration requirements throughout the software
development lifecycle, ensuring that the solution, development and testing deliver
the correct coverage and scope.

· Assist in documenting portfolio migration requirements clearly and concisely in the
standard format.

· Assist in providing work estimates when applicable.

· Understand any changes to requirements or scope and impact these may have on
potential solutions and project timelines.

· Assists the Project Manager in enforcing the project deadlines and schedules
i.e. when the requirements are to be frozen, signed off

· Understand the effort estimates related to new functionality and its impact on the
project’s estimated effort. Escalate to the project manager on a timely manner
on its impact on project schedules.

· Guide in the development of test plans and test scripts

· Support in consultative sessions with the customers

Our client is actively searching for a Data Analyst/ Senior Data Analyst to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

You will be a member of the Department of Infectious Diseases, where you will provide support in the areas of data collection, management and analysis. Your main responsibility will be in supporting the ICU Multidisciplinary Infectious Diseases (IMI) service, Haematology-Infectious Diseases clinical service and other related services, where you will be responsible for collecting, organizing and analyzing relevant data.

It will involve the administration of current data management systems, as well as planning and developing new databases, as and when required. You should have the skills and ability to manage electronic information in multiple formats, and to process and analyze this data for reporting and presentation. Your work requires proficiency with databases, analytical and reporting tools, an ability to learn quantitative tools/software and methodologies, and use of presentation software and good communication skills. You will have the opportunity to be a part of multidisciplinary teams for a different range of projects including research, quality improvement and education. In addition, prior experience in healthcare settings is preferable.

The responsibilities of this role are:

• Manage existing databases, including extracting, cleaning, processing and analyzing data for routine and ad-hoc reports, and trouble-shooting of existing data systems
• Develop new and ad-hoc databases for clinical audits, surveillance programmes and research projects
• Develop a methodology and system for managing and extracting complex data from various databases or sources, which will require proficiency in logical data models and developing data dictionaries
• Produce documentation of new or existing systems and data-management support documents like standards, best practices, policies and procedures etc
• Conduct presentations describing data structures, data analysis methods, and results of data analysis
• Preparation of quarterly to annual reports related to IMI service or other related services
• Support other related research activities as directed by Head of IMI service
• Be a member of multidisciplinary teams which may involve ICU physicians or other specialty physicians, ID physicians, microbiologists, pharmacists
• Perform general administrative duties as required
• Participate actively as a team member in quality improvement projects at hospital-wide and departmental levels
• Work beyond routine work responsibilities, in the exigencies of services e.g. during infectious disease outbreaks
• Carry out any other duties or responsibilities assigned by the Supervisor and/or the Head of Department
• Applicants must have high integrity, a strong commitment to maintaining patient data confidentiality, be eager to learn and be proactive in contributing to the team

The ideal candidate will need to have the following qualities and experience:

• Minimum Bachelor's degree in Computer Engineering, Software Engineering or equivalent with at least two (2) years of experience.
• Proficient in programming languages such as Python (e.g., Flask, Django), R (e.g., Shiny), SQL.
• Experience in managing AI/ML products is highly desirable.
• Experience in SharePoint, Excel (Visual Basic), HTML, XML, Java preferred.
• Knowledge in Data anonymization, de-identification and re-identification process and techniques is preferred.
• Possess skills in statistical modeling and machine learning with experience in data storage, processing, analytics and distribution software and platforms.
• Strong communication/people skills required to interact with data scientists, engineers, business end-users and vendors to design and develop solutions.
• Ability to write clear documentation of procedures, and ability to write specifications for data models to be developed.
• Participate actively as a team member in organizational development and quality improvement.
• Be a change agent and inculcate mindset for change for hospital-wide and departmental- level.
• Able to work beyond routine work responsibilities and office hours, in the exigencies of services e.g., during infectious disease outbreaks.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Data Science at Stripe is a vibrant community where data analysts, data scientists and engineers learn and grow together. You will work with some of Stripe’s most fundamental and exciting data, and use that data to help drive company-wide initiatives. We have a variety of Data Analytics roles and teams across Stripe and will seek to align you to the most relevant team based on your background.

What you'll do

In this role, you will partner deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. You will work closely with partners to extract insights from Stripe's rich and complex data. You will also work with leaders to translate business needs into data problems. You will build metrics, scalable data pipelines, dashboards, and reports to inform and run the business. You will deliver actionable business recommendations through analyses and data storytelling.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 7+ years experience in Business Intelligence Engineering, Data Engineering, Data Analysis or Data Science roles, building data pipelines and analyzing large datasets to solve problems
• Proficiency in SQL and Python
• Strong statistical knowledge
• Expertise in visualization and using data insights to make recommendations and achieve goals
• Proven ability to manage and deliver on multiple projects with great attention to detail
• Ability to clearly communicate results and drive impact
• Comfortable collaborating across functions to identify data analytics problems and execute solutions with technical rigor and data-driven insights.

Preferred qualifications

• Master’s degree in Mathematics, Statistics, Economics, Engineering, or a related technical field.
• Prior experience at a growth stage internet or software company.
• Experience with distributed data frameworks like Hadoop and Spark to write and debug data pipelines.
• Good understanding of development processes and best practices like engineering standards, code reviews, and testing.

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to understand customer business process and requirements and translate into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) in presenting to partner teams and senior managers.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to track multiple issues, effectively manage time and competing priorities to drive results.

· Exposure to project management and agile methodologies.

Job Title: Business Analyst

For a quick response, please share your resume with [email protected] or WhatsApp at +65 92333815.

Job Description:

Roles and Responsibilities:

1. Partner closely with Operations users, Business, Tech, and external vendor consultants to deliver on the strategic platform upgrade program.
2. Provide project management support to the program on behalf of Operations, including creating and delivering project communications to multiple stakeholders, running governance calls, and preparing presentation materials/decks for committee meetings.
3. Collaborate with operations users, business stakeholders, fellow business analysts, tech teams, and vendor consultants for functional design and solutioning.
4. Work closely with Operations users and Tech teams, participating in design/build discussions.
5. Develop testing approaches, scopes, and plans with Operations users and the vendor test team.
6. Support user acceptance, regression, and performance testing, as well as overall defect management and triaging—work closely with Operations users, business users, and the testing team to ensure coverage of critical and important functions.

Qualifications and Experience:

1. Bachelor's degree in Accounting, Finance, or Technology.
2. 5+ years of experience in the financial industry, including credit card processing, chargebacks, or fraud analysis.
3. 3-5 years of operations or project management experience.

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

This will be a 1-year renewable contract based in One North.

Responsibilities

• Development and enhancement of dashboarding capabilities for audit, compliance, and service management reporting
• Promote enhancement of IT controls, processes, and security measures
• Implement initiatives and tools to analyse trends and provide oversight on compliance matters
• Improve effectiveness of update, tracking and reporting of compliance status
• Develop IT compliance guides
• Conduct briefing/awareness campaigns on IT compliance requirements, policies, and best practices.
• Coordinate internal and external audits and policy/ compliance-related assessments
• Monitor and report on status and issues
• Perform internal checks to evaluate effectiveness of IT controls
• Provide support to ad-hoc administrative, comms or operational work that may arise

Qualifications/ Qualities:

• Minimum Diploma in information technology, Computer Science, Engineering or a related field
• Minimum 2 years of working experience in Analytic tools (e.g. MS Power BI, Power Automate etc.) for dashboarding, reporting, and compliance monitoring.
• Experience in coordinating workstreams and tasks undertaken by functional teams within IT division and beyond, collating returns and performing reasonable analysis.
• Knowledge in IT audit or IT compliance or IT policy or IT risk management
• Knowledge of Information Security, cybersecurity principles and best practices
• Strong communication skills
• Analytical mindset
• Attention to detail
• Problem-solving abilities
• Team player, working collaboratively with cross-functional teams, auditors, management, and external stakeholders.
• Adaptable and able to work independently

Business Analyst - Trade Finance Salary: Competitive and based on experience Location: Singapore Keywords: Business Analysis, Trade Finance, Agile Methodology, Functional Analysis, Technical Analysis

Our client is seeking a Business Analyst to join their dynamic team in Singapore. This role is part of a key program that aims at building the foundation of their new Trade Finance proposal and overall strong growth at regional level. The successful candidate will be responsible for leading the Program for vertical (Front-Office to Back Office) and transversal (across several functions) aspects during all its life cycle (from design to completion). This is an exciting opportunity to work in a fast-paced environment, where you will interact with various stakeholders and contribute significantly to the company's growth.

• Key role in building the foundation of new Trade Finance proposal
• Opportunity to lead a program from design to completion
• Work in a dynamic and fast-paced environment

What you'll do:

As a Business Analyst, your primary responsibility will be to identify business needs and translate them into specific requirements. You will be involved in every stage of the project lifecycle - from design to completion. Your role will involve working closely with various stakeholders including the Head Office & SG Squad, local IT teams, and software providers. You will also be expected to ensure Agile Methodology usage throughout the project. Additionally, you will be tasked with identifying any potential challenges or risks and escalating them promptly.

• Identify business needs and translate them into specific requirements, backlogs and user journeys from design to testing.
• Collect Functional Target from the Head Office & SG Squad, analyze, understand, structure and improve it if required.
• Coordinate & challenge experts to put together a solution meeting business requirements, aligned on the Target.
• Formalize business requirements in User Stories format.
• Understand technical, integrations or development impacts of the functional objectives.
• Work hand in hand with the Head Office IT Team, Local IT Team and Software Provider team.
• Ensure Agile Methodology usage.
• Identify Technical & Functional Challenges, Risks and Issues, analyze them, document and escalate immediately to the Squad Lead.

What you bring:

The ideal candidate for this Business Analyst role should have a minimum of 5 to 8 years of experience in Business Analysis within Trade / Transaction Banking processing chains and platforms. A good understanding of Corporate Banking products, especially Trade Finance is essential. Experience in Agile projects along with proficiency in writing high quality User Stories, Functional Specifications and Technical Specifications is required. Strong analytical and problem-solving skills, excellent communication and reporting skills, and an organized and delivery-focused approach are key to succeed in this role.

• Minimum 5 to 8 years of experience of Business Analysis in Front to back Trade / Transaction Banking processing chains and platforms.
• Good understanding of Corporate Banking products and especially Trade Finance.
• Experience in Agile Projects.
• Experience in writing high quality User Stories, Functional Specifications and Technical Specifications.
• Strong analytical and problem solving skills.
• Good written/verbal communication and reporting skills.
• Organized and delivery-focused, with attention to details.

What sets this company apart:

Our client is a leading financial institution with a strong presence in the region. They are known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment that fosters creativity and collaboration. Their employees enjoy a range of benefits including flexible working opportunities, generous pensions contributions, and numerous training opportunities.

What's next:

If you're ready to take your career to the next level, apply today!

Apply Today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted. Robert Walters (Singapore) Pte Ltd ROC No.: 199706961E | EA Licence No.: 03C5451 EA Registration No.: R24123088 Josue Hoyos Pardavell

Job Overview

We are seeking a Remediation Analyst to support the financial institution in ensuring thorough Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance. The analyst will be responsible for conducting project due diligence, reviewing and verifying Statements of Work (SOW), and assessing projects for potential risks, including PEP and Adverse Media, using trusted industry sources. The role involves comprehensive analysis of project data, ensuring compliance with bank Standard Operating Procedures (SOP), and collaborating with legal support teams for risk mitigation.

Key Responsibilities:

• Conduct detailed project due diligence to support and verify SOW (Statement of Work) alignment with bank SOP.
• Evaluate and assess project profiles, including beneficiary’s full name, date of birth, place of birth, nationality, source of wealth (SoW), and occupation.
• Review and investigate projects for PEP status, sanctions listings, and adverse media risks using trusted industry databases and sources.
• Analyze flagged cases and promptly identify and escalate any anomalous or suspicious activities to project or legal teams for further investigation and resolution.
• Support timely and accurate reporting and documentation of due diligence findings.
• Maintain up-to-date knowledge of regulatory requirements and best practices related to AML/KYC, PEP, sanctions and adverse media screening.
• Provide input and recommendations on risk mitigation and remediation efforts for suspicious activities.

Qualifications & Skills:

• Proven experience in project due diligence, KYC, or AML processes, preferably within a banking or financial institution.
• Familiarity with sanctions, PEP, and adverse media checks, and utilizing industry sources such as World-Check, Dow Jones, etc.
• Strong analytical and investigative skills with attention to detail.
• Good communication skills for collaborating with projects and legal support teams.
• Ability to handle sensitive and confidential information with discretion.
• Knowledge of current regulatory requirements and compliance standards for project screening and due diligence.

Job Overview

As a Technical Business Analyst, you will be responsible for analyzing business requirements, documenting processes, and working closely with IT and development teams to deliver effective solutions. Your role will involve gathering and translating business needs into technical specifications, ensuring that solutions align with organizational goals.

Key Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.
• Understanding solutions
• Experience in CRMs (e,g, Siebel, SFDC), Billing systems (e.g, BSCS, Matrixx), Outsystems, and/or API Gateway is a plus.

Our client a well-known Insurance business is seeking an operation analyst, for 12 months

The role oversee and execute all activities related to onboarding and offboarding of representatives.

Key Responsibilities

• Perform Fit & Proper checks on applicants within 14 working days and lodge applications
• Conduct close and credit monitoring reviews
• Perform due diligence and onboarding processes for Introducers.
• Facilitate the offboarding process for representatives and ensure timely communication with internal and external stakeholders.
• Maintain and update AMU materials, manuals, guides, forms, and SOPs to ensure accuracy and relevance.

Requirements

• 2 years of experience within insurance industry
• Experience in agent operations will be at advantage
• Minimum education: Diploma

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R24124284

Job Responsibilities

• Provide end users in PC Hardware & Software computing needs.
• Responsible for maintaining and installing PC operating systems, application software, system patches and antivirus software.
• Trouble shooting PCs, Printers, Radio Frequency (RF) and PDA devices as well as software problems.
• Assists System administrator in supporting and maintaining VM and Windows Servers.
• Assists System Administrator in setting-up, configuring and maintaining network equipment such as Routers and Switches in Wide Area Network (WAN), Wireless LAN (WLAN) and Access Points.
• Support & maintain company various CCTV surveillance systems.
• Handle all IT equipment maintenance agreements and co-ordinate with vendors for system maintenance activities.
• Assists in sourcing and purchasing hardware and software to support company IT systems.
• Responsible for documentations of work processes, system workflow, operating procedures and new projects.
• Assist in user account creation/amendment/deletion based on user requests in ticketing system
• Maintain IT Hardware and Software inventory & asset tracking.
• Assist System Administrator in supporting & maintaining systems housed in data centers.
• Reporting to Manager, Operations Technology.
• Any other ad hoc duties assigned by the supervisors

Qualifications

• Degree or Diploma in Computer Science or Information Technology relevant disciplines. Looking for 1-2 years of experience in IT field
• Good hand-on knowledge in system administration (AIX, Linux, Redhat, Windows, VMWare, vCenter, Veeam & Cisco related softwares)
• Experience in Cloud deployment (MS Azure, Google Cloud) and supply chain domain knowledge would be an added advantage.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

About the position:

We have a great opportunity to join the Corporate Sector Lending (“CSL”) team under Transaction Management which is part of ING’s Wholesale Bank (“WB”) Lending. CSL provides a spectrum of lending products to clients across Asia. Our clients include some of the largest names in diverse sectors, including manufacturing, construction, e-commerce, energy, fintechs, conglomerates and investment holding companies. This is a junior lending professional role within the front office. As a member of CSL, you will support and work closely with Relationship Managers and/or Deal Principals. The work will be fast-paced and multifaceted.

The vacancy involves regular contact with clients, prospects, other banks, technical and legal advisors and frequent cooperation with internal departments such as Credit Risk Management, Legal, and Deal Execution.

Responsibilities:

• The candidate will be involved in new lending transaction and reviews, working closely with the client relationship managers and/or Deal Principals and will take responsibility for many of the key lending execution processes, which include:Financial and credit analysis on existing and prospect clients;
  Preparing and efficiently processing credit approval packages;
  Building and preparing financial models with sensitivity analysis and validation of key assumptions;
  Reviewing due diligence including summarizing and performing analytics;
  Running internal models including risk ratings and loan pricing
  Interfacing with risk management on ratings and credit applications.
  Assisting in the review of legal documentation and validating key terms & conditions;
  Interfacing with loan operations, treasury and the lending center of excellence units to verify limit availability, and compliance with internal policies;
  Oversee and coordinate deal closing including final CPs and obtaining the final loan documents;
  Preparation of marketing materials for clients;
  Involvement in term sheet negotiations and supporting loan syndication efforts;
  Analysis of different transaction structures and providing recommendations;
  Preparing business comparable and analysis of debt structures, performance metrics and debt pricing;
  Attending client team meetings and attend calls with customers including for transaction-related due diligence;
  Staying current on organizational operating policies and procedures (i.e. Risk, Legal, etc.) to ensure appropriate protocols are implemented and followed, and facilitate accordingly;
  Enhancing internal processes, suggesting efficiency improvements.
  

Qualifications and Competencies

• Bachelor’s ’s degree in finance/economics/accounting/management (or similar).
• 0-2years of relevant experience
• Collaborative and inclusive team player with consistent high marks on Orange Code behaviour; embracing diversity and cross-cultural awareness and able to work effectively across functions;
• Prior knowledge and/or exposure to corporate lending would be a plus;
• Exposure in corporate loan origination and execution;
• Understanding of credit skills and understanding of debt capital markets;
• Committed and dedicated individual who will continuously improve the way the team works;
• Strong analytical skills and financial modelling skills;
• Your curiosity makes you want to understand things in detail;
• Flexible and with a global mindset;
• Authentic and confident presentation and communication skills;
• Ability to thrive in a fast-paced environment with multiple competing priorities;
• Self-motivated and willing to work in a deal oriented and deadline driven environment;
• Strong work ethic, positive attitude, and professional demeanor.

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

YMCA of Singapore

JOB SUMMARY

- As a Business Applications Analyst at YMCA of Singapore, you will play a crucial role in enhancing and maintaining our business application systems that support our core organisational functions such as Finance, Human Resources, and Customer Relationship Management (CRM). You will lead efforts in projects requirement gathering, conducting gap and impact analyses, and ensuring that our business processes and applications align effectively and run optimally with our operational needs.

RESPONSIBILITIES

- Lead and collaborate with business stakeholders on the requirement gathering, gap and impact analysis process, working closely with department heads to identify system needs and optimize workflows.

- Create detailed documentation for As-Is and To-Be, including business requirements documents (BRDs), functional requirements documents (FRDs), and use cases.

- Design and implement solutions that enhance functionality and user experience in our key systems such as financial accounting, HR management, Student Management and CRM platforms.

- Manage projects related to the development and deployment of new software applications and enhancements to existing applications.

- Collaborate with IT team members and external vendors to ensure timely delivery of technology solutions.

- Provide ongoing support to users, ensuring effective deployment and proficient use of business application systems.

- Stay updated with the latest trends and technologies in business applications relevant to the non-profit sector.

- Collaborate with external vendors and service providers, ensuring adherence to service level agreements and fostering productive partnerships.

- Develop test plans and test cases based on the requirements and functional specifications.

- Provide regular updates to stakeholders on project progress, changes, and issues.

JOB REQUIREMENTS

- Educational Background:

• Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or related disciplines.

- Professional Experience:

• Experience in business application project, particularly with systems related to Finance, HR, and CRM.
• Proficiency in business requirements gathering, gap and impact analysis and documentation.
• Demonstrated at least 1 year experience of leadership in project and ability to manage multiple projects simultaneously and under tight deadlines.
• Problem-Solving and Customer-Centric Approach: Strong problem-solving and critical-thinking abilities. Attention to detail and commitment to data accuracy. A comprehensive approach to systems thinking, recognizing the interconnections within enterprise business systems, and prioritizing the needs of customers and users
• Strong interpersonal and communication skills (Written and Verbal), capable of working collaboratively across various departments.

- Technical Skills (Good to have):

• Proficiency in Windows, SQL Server, SharePoint, and Internet technology.
• Experience with various application such as CRM software (e.g., Salesforce, Dynamics 365), financial management systems (e.g., Oracle, Business Central).
• Strong knowledge of database management and data integration tools.
• Familiarity with project management and techniques.
• Proficiency in data analysis and visualization tools (e.g., Excel, Power BI).
• Experience in Microsoft Power Automate
  

The role involves the execution of duties to the highest possible standards. Your primary responsibility will be to lead and perform all of the activities necessary to plan, procure, manage and administer all issues related to power & construction and industrial site work.

Your duties will involve working closely with project staff and contractors across multiple technical disciplines requiring the supervision of numerous simultaneous tasks to meet very specific and immovable milestones. You will be privy to confidential information by necessity.

You will treat all such information with the highest levels of confidentiality and will perform your role with integrity and honour at all times.

It is expected that the Manager’s role will require, but not be limited to the following key functions:

* Planning/Scheduling

* Implement a high-level effective project management framework and method statement, incorporating necessary review processes as required

* Revew the master programme and other reports to ensure timeline is met

* Secure resources, suppliers, product for the Client as required

* Monitor the design, construction, and dismantling programme and identify opportunities for improved delivery

* Risk Management

* Proactively identify potential problems, conflicts, design and delivery issues using risk management tools and skills to mitigate impact on the project

* Identify Health and Safety issues and to report as per procedure

* Site, Oversee the effective operation of the activities related to the P&C Contracts through conducting regular site visits and quality checks

* People, Manage and direct the P&C team to provide overall superintendence and ensure that the project team staff, contractors, etc., work well and provide a supportive environment for the achievement of the project

* Holding weekly staff meeting with P&C team, monitoring and reviewing staff working hours and writing performance reviews for P&C staff

* Contract Management • Negotiate and convert contracts as required by the project

* Oversee the award of contracts and ensure the client is adequately protected

* Scheduling, minuting and issuing various project meetings and ensure minutes are actioned in a timely manner

* Provide regular and accurate reporting on the project progress, costs and quality

* Review and oversee the management of all P&C contracts and ensure that there are no major gaps or issues in providing the required P&C deliverables

* Monitoring and reviewing all P&C work instructions and variations ensuring that all information is accurate, recorded and follows the designated project approval process

* Manage and document changes/variations following approval by Client • Ensure contractors and consultants are paid in accordance with contract schedules

* Review any procurement requirements and provide all necessary P&C technical support to the procurement process • Client Management

* Take the leading role in interfacing with the Client and contractors on all P&C matters at all project stages

* Actively seek and implement strategies to improve the client’s position in regard to return and value

* Identity and resolve disputes quickly and reasonably

* Develop and maintain excellent relationships with Client, authorities, consultants, contractors and adjoining property owners/stakeholders

* Reporting

* Monitoring, reviewing and implementing appropriate document control processes in line with quality control procedures

* Preparing monthly status report input on all P&C activities and including a detailed analysis of power consumption and utilization

And any other work-related tasks or duties deemed required and assigned by the line manager.

Job Requirements:

* Electrical & Electronics Engineering qualification with minimum 12 -15 years relevant experience

* Master Degree in Electrical, Electronics, Power system in the relevant field in the power & construction industry

* Minimum 10-12 years’ project management experience, including minimum of 8 years’ experience in Singapore.

* Contract administration experience

* Excellent overall knowledge of most P&C systems, Knowledge in innovative components introduce and handling.

* Knowledge in electrical power distribution, Smart DB’s, PLC / SCADA integration and smart components.

* Experience working in construction & industrial design firms

* Manage and coordinate the inputs of project stakeholders to ensure the successful delivery of the project

* Assess and resolve site planning and coordination issues

* Apply quality management principles and processes

* Possess a keen eye on detail to deliver the highest quality of standard

* Apply risk assessment and management principles and processes

* A capacity to communicate professionally and confidently with a diverse range of people at all levels

* Strong written communication skills, with a demonstrated ability to draft reports, minutes, correspondence, procedures, processes and forms

* Sound literacy in computer software, including the Microsoft Office range. Excellent knowledge of Word and Excel • Ability to read technical drawings

* Ability to work with limited supervision

* Flexibility and ability to work with different areas of the business Punctuality with attendance and with delivering tasks on time.

Salt is looking to hire an Ad operations Analyst for the Social media client for 5 months contract role (renewable). In this role you will support the needs of the Global Partnership sales team and publishers around the world through the email systems and by interacting in a cross-functional work environment.

Job Scope:

• Perform large scale data analysis to identify trends and efficiency opportunities
• Support implementation and optimization for Programmatic monetization and Platform solutions.
• Support sales users through our email customer service tools.
• Troubleshoot account issues where required and provide account administration support.
• Contribute to automation efforts and offer possible solutions to increase operational efficiencies.
• Perform other administrative and operational role-related tasks such as: creating reports, presentations, communicating with stakeholders

Qualification:

• Creative problem-solving, analytical skills, comfortable handling and interpreting data
• 3 years of work experience with Account Management, Ad Operations or Project Management (experience with AdX, AdSense, AdMob, and DFP a plus)
• Broad understanding of online advertising solutions (i.e. ad serving, monetization) and of key platforms and trends (i.e. desktop, mobile, video)
• Ability to work through large volumes of support requests from our internal Sales customers within specified time frames

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

About the role

The incumbent will directly report to a Hub Manager with the key objective of providing customer-focused solutions in support of operational objectives and business development strategies. The incumbent will also indirectly report to the Operational Excellence team, which governs the framework and methodology of continuous improvement projects.

What you will be doing

• Leverage on lean principles to increase operational performance and optimise warehouse resources, creating value for internal and external stakeholders
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management
• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L
• Partner with the Key Account Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities
• Collaborate with subject matter experts from the Innovation, Automation, and Warehouse Management System (WMS) team to implement new technology or fine-tune existing solutions within the warehouse
• Contribute to the Operational Excellence (OpEx) community by sharing knowledge of best practices and new solutions, and participating in technical trainings and focus group workshops
• Support the OpEx core team in OpEx-led events and group collaterals

The successful candidate

• Degree or Masters in Logistics, Supply Chain Management, Engineering, or Business with a relevant specialization
• Awareness and understanding of lean principles and continuous improvement tools
• Strong in data crunching and analysis
• Proficient in Microsoft PowerPoint and Excel (including pivot tables)
• Knowledge in VBA / SQL / database management structure is not necessary but will be a plus
• Comfortable with presenting and communicating with customers and stakeholders within all levels of the organisation
• Good and adaptive team player with strong interpersonal skills

Mon to Fri 8.30am to 5.30pm

Job Purpose:

To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China