Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on rotational standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous
• 1 to 2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Direct Responsibilities

As a team member of APS , he/she will:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.

Contributing Responsibilities

• Assist on DR, BCP exercise and patching cycles

Technical & Behavioral Competencies

Technical

• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus

Behavioral

• Excellent verbal and written communication skills and has the ability to interact with a diverse group.
• Proactive, positive attitude and desire to work as a team and help the team to achieve its objective

Specific Qualifications (if required)

• At least 7 years of experience in Banking industry as an IT Production L1/L2 support
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus

• High visibility to key leadership team with business partnering opportunity
• Manage size-able assets and drive strategic business growth

About Our Client

One of Singapore's most prominent international brands, our client is renowned for its unparalleled heritage and excellence in education. They are a market leader in the sector and have a track record of steady revenue growth and ambitious operational expansion.

We are looking for a high-potential individual with strong commercial acumen who enjoys stability in the workplace, thrives on independence, and has excellent business sense. This role offers a unique opportunity to collaborate closely with key stakeholders, offering strategic insights and influencing important business choices.

Job Description

• Preparation of budgeting and forecasting related to P&L, Balance Sheet, and Cash Flow statements
• Create PowerPoint presentations for these financial forecasts to communicate financial forecast and key insights to senior leaders and board members
• Conduct variance analysis and prepare detailed reports to identify trends, opportunities and detailed reports to influence critical business decisions
• Review and validate budget submissions from departments
• Develop and maintain a financial model for managing working capital cash flows and utilize this model to maximize funds available for investment
• Assist in managing administration of the investment portfolio including maintaining investment accounts and
• executing the approved investment plan
• Analyze reports to help management make informed decisions
• Handle ad-hoc requests from stakeholders

The Successful Applicant

• Bachelor's degree in finance, accounting, or a related field.
• Minimally 3 to 8 years of relevant experience in financial analysis, investment managements or FPA, individuals with knowledge and experience in developing financial models, forecasts will be beneficial
• Familiarity with use of ERP systems such as SAP S4 Hana other systems will be good
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills

What's on Offer

You can look forward to:

• Opportunities to accelerate your career in a company that values development and progression
• Direct access to the management team based in Singapore, providing you with greater visibility and the chance to make a significant impact.
• Be part of a fun-filled team where collaboration and support are at the core of what they do.

Contact

Swee Kee Chu (Lic No: R21103443/ EA no: 18C9065)

Quote job ref

JN-122024-6609665

Phone number

+65 6416 9889

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

• Serve as the primary expert for bank users on the Supply Chain Finance platform and its ecosystem.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including ticket creation, progress tracking, and coordination with internal teams for data extraction.
• Provide in-depth support and troubleshooting for production incidents on the Supply Chain Finance platform, collaborating with internal and external stakeholders to analyze impacts, implement workarounds, and identify root causes.
• Work with the System Owner and Incident Manager to develop and maintain the Operational Knowledge Base and incident process management, specifically focusing on the Supply Chain Finance ecosystem. Create and update documentation, collaborating with the project team to stay updated on new enhancements and releases.
• Validate the platform after any scheduled or unscheduled patching activities related to the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during disaster recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.
• Identify and escalate potential risks to relevant parties promptly.
• Participate in system restoration activities during disaster recovery exercises.
• Perform other duties as assigned.

Job requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Finance, or Economics.
• Minimum of 9 years of experience in application or system support, preferably in the finance industry.
• Possess expertise in Supplier Finance, Accounts Receivable Purchase, and Dynamic Discounting products, including middle-office and back-office operations like funding and payments.
• Experienced in using the Finshare Platform (by Premium Technology).
• Familiar with enterprise application support environments, interacting with developers, infrastructure teams, service desks, and business users.
• Proficient in scripting languages like DOS and Shell Scripting.
• Excellent communication, interpersonal, and presentation abilities.
• Strong judgment and decision-making skills to effectively analyze and resolve problems.
• Demonstrated accountability and ownership of work outcomes.
• Self-motivated and results-oriented, committed to delivering high-quality work on time.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24982

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Your new company

This is a banking firm with a strong presence and branding.

Your new role

• Knowledge of financial markets with experience in Trade Support for equities derivative/swaps/cash products.
• Possesses understanding of Equity/Equity Derivatives Trade Life Cycle/Corporate Actions.
• Risk & Control focused; Understands Risk and potential P&L impacts of processes.
• Able to envisage front-to-back flows with understanding of impact.
• Able to initiate solutions, take ownership and drive issue remediation.
• Experience in delivering process improvement and enhancements.
• Excellent communication skills at all levels.
• Products covered are Listed and OTC products in Equity/Equity derivatives across all APAC markets.

What you'll need to succeed

• Proficiency in MS Product Suite i.e., Excel, Word.
• Bloomberg, Reuters, Corporate Actions knowledge preferable.
• VBA, SQL, Macros, Alteryx skills preferable.

What you'll get in return

This is an excellent opportunity to be part of a banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Job Responsibilities:

· Seated within APAC Equities Trade Control Team

· Responsible for trade allocation, trade capture and confirmation processing

· Identifying areas of inefficiency and improving processes

· Coordinating with internal teams for pre-processing and understanding future business needs

· Ensure transactions are booked accurately and timely

· Assisting team with BAU work

· Submitting of documents for further processing via in house system

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 1 year of banking experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Role Purpose

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilites

• Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.
• Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.
• Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.
• Lead, coordinate and participate in improvements as they relate to the on-site IT environment.
• Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.
• Test fixes to ensure problems have been adequately resolved.
• Perform post-resolution follow-ups to customer requests.
• Evaluate documented resolutions and analyse trends for ways to prevent future problems.
• Field incoming requests from customers via both telephone and e-mail in a courteous manner.
• Build rapport with customers.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Prioritise and escalate problems (when required).
• Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
• Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.
• Serves as a back up to the IT Support Technician as appropriate.
• Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.
• Supports operates and maintains AV equipment for live meetings and events.
• Provides support and demonstrates expert knowledge for online webinar tools and applications.
• Acts as backup trainer when requested.

Position Overview

T&M Operations -TMO operates as a Regional Processing Center (Hub & Spoke) supporting T&M businesses in the region. The hub and spoke model allow T&M business to scale up while remaining agile in product and service offerings in the fast, evolving market environment. As T&M business expands product offerings in the region coupled with the dynamic regulatory environment, T&M Ops leverages on this unique advantage to continue to standardize processes to manage processing risk and to facilitate automation as well as governance of service level and quality.

Staff is given opportunities to undertake Trade Reporting support role, exposure to engage with the Legal & Compliance, T&M Business and Technology, Co-create and co-partner in our continual pursuit towards compliant and accurate Regulatory Reporting obligation to major Jurisdictions e.g MAS, ASIC, MiFID, EMIR, CFTC etc

Essential Job Functions

1. Provide end to end OTC transaction life-cycle reporting support for T&M derivatives products to fulfil regulatory reporting obligation

2. Ensure Data accuracy and timely reporting

3. Ensure Risk Control, risk architecture and completeness are adhered to

4. Be Data driven, build and measure TMO Performance Service, Quality and Data Analysis via DDOM (Data Driven Operating Model) Dashboards

5. Review legacy processes and exception handling to eliminate toil in processes and cultivate FO & L&C changing behavior

Trade Repository (TR) Reporting

1. Validate on the daily TR reports being House and or Client Delegation.

2. Investigate on any discrepancies and investigation on root cause

3. Monitor the report acknowledgement and investigate for any rejected trades.

4. Review the successfully submitted report in DTCC-GTR and EOD completeness

5. Engage on the build of TR Reporting (new, revise, update)

6. Keep abreast of regulatory updates

7. Support NPA (New Product Agreement) & Lite (inclusive of PIR), review all NPAs related to TR, raise any deviations for execution, monitor till launch & signoffs

8. Support on Delegate Reporting of CFTC end to end from issuing of SLA to tagging of system and reporting obligation

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office (VBA)

-Python proficiency is a plus.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Main responsibilities

• Contribute to the team’s business needs with strong functional expertise on Payment Processing platform for International Payments, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO), clearing and settlement mechanisms
• Provide expertise on Corporate Payments, Correspondent Banking and Indirect Participants Banking
• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In-Country), Client Services, Implementation, Operations and Finance in the context of Payment Engine.
• Mapping the identified functional requirements to payment engine and defining a solution with the help of it to fulfill the payment processing.
• Analyze the Business Requirements and synthesize those into Functional Requirements, and document those in standard project documents/artifacts
• Do Fit-Gap Analysis of the Business Requirements and design solutions in payment engine to minimize the Gaps and use the payment engine capabilities to address the requirements.
• Provide Defect Triage analysis of the issue raised by Quality Assurance team and work towards fixing of the issues in the system.
• Identifying the scope of the requirements, validating the requirements in the context of Payment platform and end-to-end Cash Management ecosystem
• Perform level 3 Support of applications in production
• analyze, troubleshoot and resolve issues as they arise
• support in the recovery management in case of production incidents with great level of agility due to the criticality of payment systems and business
• Prepare SOPs and provide user trainings, whenever required

Analysis and design of Payment Engine solutions:

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payments processing knowledge to help define a viable business solution, working with the key business sponsors in payment engine.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.
• Contribute to the testing and support of Domestic and Cross Border payment applications
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Provide functional Guidance to the Team, working closely with developers/Tech Leads/BAs and to the contributor applications for assisting in resolution of queries Perform level 3 support of applications in production.
• Analyze and evaluate the defects as raised by first and second level support.
• Coordination with support team and technical team to investigate the defects.
• Write tests to ensure the robustness of the fix.

Professional Skills and Qualifications

• At least 10+ years of hands-on experience in payment systems and good understanding of payments domain.
• Strong hands-on knowledge of HK, SG Domestic payment systems (HK CHATS, HK FPS, SG MEPS+ and SG G3) and Cross-border payments (MT and MX – CBPR+)
• Good understanding of overall end-to-end cash management ecosystem
• Hands-on experience in Payment Engine Implementations - In house payment engine and vendor payment systems like GPP (Finastra) or GPS (Montran).
• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytical skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.
• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Working knowledge of Agile Scrum framework (good to have)
• Comply with all applicable legal, regulatory and internal Compliance requirements

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

About the company

Our client is a European Securities Firm, is looking to hire an Analyst to be join their Treasury Front Office team in Singapore. The Treasury department is responsible for managing the assets and liabilities of the bank.

What’s in it for you?

• Growth opportunities within firm
• Hybrid working arrangement
• Central work location

Job scope

You will be part of the Cash Position desk handling nostro management, cash netting payments, Intraday Liquidity monitoring etc. Some of your responsibilities will include:

• Supporting Treasury Cash Position Desk in day-to-day operations
• Perform Intraday Liquidity Monitoring task and reporting in accordance with firm policy
• Carry out Asian cash netting and interim payments as required
• Perform other duties and/or ad hoc task if required

Requirements

• Bachelor’s Degree in Banking/Finance/Econ or other relevant fields
• 1-3 years of relevant experience in treasury within a bank (*if you are a fresh grad with suitable internship experience, please feel free to apply too!)
• Good analytical, numerical skills with attention to detail
• Competency in MS Office

If you believe you fit the requirements for the role, please click APPLY NOW or send an email to [email protected] with your latest CV. Note: We regret that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business License Number: 200611680D. EA Licence Number: 10C5117 | EA Registration Number: R23113442

About Us: Long Faith is a forward-thinking family office owned by a prominent crypto entrepreneur. With a strong foundation in private equity, we are now expanding our investment strategy to include public equities. Our goal is to employ a fundamentally driven approach to identify and invest in high-potential public companies for long-term growth. As part of this strategic shift, we are seeking to hire two talented and experienced Equity Analysts to join our team.

What you will be responsible for:

• Conduct in-depth bottom-up fundamental research on companies and industries to evaluate investment opportunities.
• Perform detailed financial analysis, including building and maintaining financial models.
• Develop investment theses and make investment recommendations for portfolio managers.
• Monitor existing portfolio holdings and track relevant industry trends.
• Prepare comprehensive research reports and present investment ideas to the investment team.
• Participate in management meetings, earnings calls, and industry conferences.
• Collaborate with other team members to share insights and contribute to the overall investment process and strategy.
• Stay up-to-date with market developments, economic trends, and company-specific news that may impact investments.

How you can stand out:

• Bachelor's degree in finance, economics, accounting, or a related field. MBA or CFA designation is often preferred.
• 3-5 years of experience as an Equity Analyst or in a similar role, with a proven track record of successful stock analysis and recommendations.
• Strong analytical and financial modelling skills, with proficiency in Excel and financial databases (e.g., Bloomberg).
• Excellent written and verbal communication skills.
• Ability to synthesize complex information and present clear, concise investment recommendations.
• Demonstrated passion for financial markets and investing.
• High level of integrity, professionalism, and attention to detail.
• Strong network within the investment community.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunity to be part of a growing family office.
• Collaborative and supportive work environment.
• Professional development and continuous learning opportunities.

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Long Faith is committed to providing equal employment opportunities in accordance with country, state, and local laws. Long Faith does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

Job Description:

• Our Evaluation Services department produces independent, trusted and actionable ratings and insights that empower all companies to continuously improve their sustainable business practices, ultimately contributing to a positive change at a global scale.
• As a Sustainability Analyst you will assess and report on the quality and robustness of the sustainability management systems of companies from all over the world.
• Data analysis will be primarily qualitative, centered around the analysis of a company’s management system documentation. You will become an expert in applying the company's methodology, built on the most rigorous international Corporate social responsibility (CSR) standards and frameworks (for example: GRI, ISO 26000), already 15 years in evolution. In a state of virtuous advancement, the methodology continues to be driven forward by strong market forces, societal expectations and emerging regulation.
• In this role, you will bring your unique skills to add value to our approach. Quality is a non-negotiable part of our work, all our analysts follow a set of analysis guidelines to ensure we're working in concision. Attention to detail, being adaptable to change and acquiring new skills quickly are key to your success in the rating process. We are a team of sustainability changemakers rallying together to drive positive impact to business practices across the world and we can’t wait to have you join us!

Day to day activity of the role:

• Assess a company’s management system documentation, applying the methodology during the entire analysis process
• Understanding of sustainability management system documentation provided by rated companies, extraction and synthesis of material sustainability data related to environmental, social, ethics and supply chain
• Follow up with rated companies when needed, to clarify specific issues related to their assessment
• Review regularly updates regarding the methodology and apply them to assessment process
• Complete quality checks during assessment process
• Working on daily targets
• Confirm the implementation of a rated company’s sustainability management system components using the methodology guidelines.
• Additional responsibilities related to the function may be required.

Requirement:

• 4-7 years of professional experience, ideally in a related field that focused on Sustainability or Sustainable Development
• Communicate with Korean customers. Proficiency in Korean is essential
• Bachelor’s degree with focus on Sustainability as a plus
• Proficiency in G-Suite applications
• Strong reading and comprehension skills
• Demonstrate analytical skills and attention to detail
• Confidence to work independently and autonomously, manage time effectively and know when to ask for help
• Ability to work to daily targets
• Being adaptable to change
• Communicate with honesty and kindness
• Collaborative and seeks to build trusting relationships

Aaron Chang Kuo-Ying

EA License | 14C7092

EA Registration Number | R1106661

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Data Analyst

90 Seconds is looking for a Data Analyst to wrangle data and drive business intelligence. This person should be detail-oriented with good commercial acumen and will turn data into information, information into insight, and insight into business decisions. If you are a data wizard with a passion for AI, who wants to be part of a world leading, Sequoia-backed, services marketplace in pro video creation, play a key role and have immense impact on the business, then this is the role for you!

What you'll do

• Understand and manage the data structure of the 90 Seconds marketplace application.
• Extract data from our data sources through writing raw and complex SQL queries, interpret and analyse data and draw valuable insights
• Develop dashboards, graphs and reports using external BI tools including Looker Studios, HubSpot and Google Sheets.
• Work to build custom GPTs (and other AI applications) on top of our data to provide operational efficiencies.
• Work with senior leaders to understand and prioritise information needs and provide insights to the business
• Develop systems for data collection, data analytics and other strategies that optimise business intelligence .

Who you are

• Bachelor's degree in Mathematics, Economics, Computer Science, Information Management or Statistics
• Expert skills in SQL (for use with a PostgreSQL database)
• Experience using third party analytics tools like Looker Studios, HubSpot and Google Sheets or Holistics, Periscope etc.
• Technical expertise in data modelling, database design development, data mining and segmentation techniques.
• Passionate and excited by the efficiencies AI to bring to an organisation.
• Strong attention to detail and accuracy.
• Ability to work well in a fast paced, collaborative, highly cross‐functional environment
• Self‐motivated, independent, and proactive, with a pronounced ability to work through complicated problems.
• Ability to respond flexibly to the needs of the business.
• Strong communication skills, both oral and written

Job Highlights

• Dynamic team with friendly & Flexible working environment

• Good & fast career development prospects

• Great & International Exposure to Enterprise Scale & Government Projects

Responsibilities

We are seeking for a resourceful, experienced and committed individual to design and develop software/system as well as to provide support for the company’s existing projects.

Responsibilities:

To participate in the requirement gathering, design and development

Perform application development and enhancement

To lead the system development team or partners for system implementation

To participate in system integration testing, user testing support, and performance testing, etc

Produce specifications and user documentation on software applications being developed

Provide day-to-day support on major system applications

Continuous improvement to processes and practices with new ideas, concepts, methods and technologies.

Requirements

· Must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Engineering (Computer/Telecommunication/ Computer Science/Information Technology) or equivalent

· Must have strong background, knowledge and proficiency in J2EE, C#.Net, VB.Net, VB6 programming skills not limited to :

Min 5 Years’ Experience in

· Windows and Web Application Development

· C# , VB.Net ,ASP.Net , MVC, WCF

· Web Services (SOAP and/or REST), HTML5, XML, Java Script

· MSSQL Server, SQL Queries, Stored Procedures

· Windows Server, IIS, Active Directory

· English communication

· Ability to work independently and capable of managing complex projects.

· With experience in development of mobile app (Andriod or IOS) will be a plus

· Must be able to install, setup and configure the development tools/environment independently

· Must be able to work independently on design, coding, debugging, troubleshooting and deployment and any other programming related issues

· Experience with MSSQL, MySQL, PostgreSQL & MS Access and in in setup, install and maintain DB server

· Experience in integrating with third party software or APIs & IOT device drivers

· Inclination to improving usability and user experience with every iteration

· Be the main communication bridge between web developers, designers, and clients by providing an accurate translation of the web features and design requirements.

· Management of project timeline and expectations while building strong relationships in the process to achieve customer satisfaction.

Benefits and remunerations:

• Annual salary review

• Performance bonus

• Healthcare benefits

• Alternative work-from-home schedule available if required

Candidate with more experience will be considered as System Analyst/Senior Analyst Programmer if their experiences and profile are compatible

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV/Resume to info@i-consulttech.com/[email protected]

Experience: 10+ Years

Role: System Analyst

Key Domain/ Technical Skills:

· SQL / PL-SQL, Java, Unix shell scripts

· Netreveal / Actimize / Fircosoft AML application,

· DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon

Key Responsibilities:

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendor and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements:

- AML/Compliance Tech system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work for the NetReveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Key Responsibilities:

· Collaborate closely with the PMO Lead to support billing and procurement activities.

· Facilitate onboarding and offboarding processes for project resources.

· Manage the project calendar, schedule meetings, and coordinate travel arrangements between the project and project site.

· Oversee project and office assets, ensuring timely procurement of office facilities when required.

· Record and maintain accurate minutes during project meetings as needed.

Requirements:

· Proficiency in Microsoft Office Applications, including Microsoft Excel and PowerPoint.

· Strong stakeholder management skills, with experience working with senior stakeholders.

· Excellent verbal communication and coordination skills, ensuring seamless collaboration across teams.

· Ability to work independently and handle tasks with minimal supervision.

Must-Have Skills:

· Microsoft Office Applications

· Stakeholder Management

· Verbal Communication and Coordination

Data Analysts collect data, such as sales numbers or market research, to help companies make the right decisions. Key role of this position is to generate actionable insights, trends, problem statements, and business value. This person may be required to work with key partners in business and technology teams to create meaningful visualizations and stories to describe data in forms usable by the business.

Responsibilities

• Collaborate with cross functional team members and stakeholders to identify, collect and analyze data; to solve data related business challenges
• Analyze datasets to identify trends and uncover insights for potential business improvement and business opportunities
• Set up and maintain tracker on key leading business indicators
• Use graphs, infographics and other methods to help visualize data and present recommendations and findings to stakeholders
• Create useful reports and dashboards to help team members and stakeholders track performance and achieve business goals
• Establish KPIs to measure the effectiveness of data driven business decisions
• Ensure data is clean and Verified for accuracy and consistency
• Supporting the data warehouse in identifying and revising reporting requirements
• Providing expertise in data storage structures, data mining, and data cleansing
• Create and apply statistical model if necessary to create and evolve insight

Qualifications:

• Graduate Degree in Mathematics, Statistics, Economics, Computer Science, Business or any other related discipline or commensurate work experience or demonstrated competence. Proven experience in data analysis, preferably in a similar role.
• Typically has 2-3 years of work experience, preferably in data analytics, database management, statistical analysis, or a related field or an advanced degree with little or no work experience.
• Strong analytical, curious, business-oriented and written/oral communication skills
• Strong data visualization skills using tools such as Tableau, Power BI, or others.
• Excellent problem-solving and critical-thinking abilities.
• Effective communication skills with ability to story tell through data
• Keen learner, open to feedback and self-improvement
• (Preferred) Familiarity with data governance principles and data privacy regulations
• (Preferred) Programming knowledge such as Python and R
• (Preferred) Knowledge in Data Warehousing, ETL/ ELT processes

FPT Asia Pacific is expanding, and we’re looking for dynamic, driven, and passionate individuals to join our team!

Responsibilities

1. Partner with the company's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case

2. Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions

3. Work with fellow colleagues and the company's project teams to develop user stories, functional/technical specifications and acceptance criteria

4. Adopt best practices in data governance, perform data cleansing, pre-processing and feature engineering that facilitate meaningful analysis

5. Design interactive visualisation dashboards for data exploration and provide insights to comapny's business teams

6. Evaluate and recommend suitable technology while aligning with the company's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

7. Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

8. Ensure system or product readiness for smooth deployment, adoption and operations

9. Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

10. Assist the CIO to identify new opportunities for the company's digital transformation

Requirements

1. Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

2. Prior working experience in IT business analysis, application solutioning design and testing

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Strong analytical, conceptualisation and problem-solving skills

5. Good communication skills with the ability to pitch ideas and influence

6. A driven and motivated personality with an inquisitive mind

7. Ability to learn and apply

Mandatory Skills

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 to 5 years of relevant experience in technology business analysis or software development, and familiar with business applications in investment/banking industries.
• Excellent interpersonal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project teams.
• Possess strong analytical, critical thinking, problem-solving skills and a team player who has growth mindset and confident to work independently.
• Hands-on experience in conducting business analysis functions, stakeholder management, solution designing, software test planning, vendor management and production support.
• Experience in the documentation of BRD, FSD, use cases, visual modelling and business processes.
• Experience in ETL/ELT process, SQL and API.
• Experience in Agile methodology skill with strong delivery mindset.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices."

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a Business Analyst who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.

Plan and promote user tasks in UAT.

• Monitor task progress, manage risks and issues, and provide resolution support.
• Collaborate with stakeholders to ensure alignment and success of project goals.
• Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
• UAT issue management (managing tickets) and tracking till solving them
• UAT progress monitoring and reviewing the results
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user task in MIGRATION.

• Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
• Conduct a migration rehearsal and list up issues and consider how to handle them
• Monitor the progress of migration and manage issues, working closely with IT and business user members.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks for EUC/RPA/Tools.

• Planning and Leading User owned EUC/RPA/Tools as an User Task PMO.
• Planning of whole schedule such as Pre-Study/ Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Monitor the progress of the user task and manage issues, working closely with IT and business user members.
• Lead development team such as giving instruction, resource management, issue solving.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks in USER SUPPORT.

• Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Progress management of assigned user tasks
• Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers)
• Regular reporting to Cross Functional PMO and Area PM
• Any other duties related to this role.

Requirements:

1. User Task (UAT)

• Experience in planning UAT such as creating UAT plans, developing UAT schedule, bridging communication among multiple stakeholders, etc.
• Experience in executing UAT such as monitoring progress, UAT issue solving, test result validation, etc.
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

2. User Task (Migration)

• Hands-on experience of migration such as migration planning and implementation. (i.e. Transaction information, Fee Charge table applied to each customer)
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• A person who can manage complicated, multiple data without overlooking
• A person who can judge integrity of several plans
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

3. User Task (EUC/RPA/Tools)

• Hands-on experience of RPA (UiPath), MS Access, Excel macro development.
• Business knowledge in Trade area
• System implementation experience of CGI
• Willingness to undertake travel within the APAC region

4. User Task (User Support)

• Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Experience in supporting big projects like core banking projects or bank industry projects
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region

5. Others

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) is advantageous.
• Strong communication and interpersonal skills to engage with stakeholders effectively.
• Willingness to travel within the APAC region as required

Job Description:

• Participate fully in the complete software development lifecycle including analysis, design, coding, testing and debugging applications
• Develop system according to audit requirements, rules and regulations.
• Review the codes developed by the team, manage database source code as central party and make sure that the design abides to the system design rule and database best practice for optimization of performance
• Liaise with DBA team to gather feedback on database design and provide remedy
• Create and document unit test and assist QA team and users to finish QAT and UAT.
• Participate in supporting, troubleshooting and resolve issues for existing systems.
• Document system design and technical specifications
• Prioritize tasks so that assigned tasks can be completed within the given timeline

Requirements:

• Degree in Computer Science or related subjects
• Extensive knowledge in MVC, Entity Framework, LINQ and JQuery and/or any client side JavaScript framework
• Experience in designing and working with n-tier architectures
• Prior knowledge to SSIS, SSRS and MS SQL server 2008 and above
• Solid knowledge of OOP software concepts, design patterns, and best practices
• Able to guide and manage a team of analyst programmers
• Able to analyse problematic situations; diagnose; and generalize alternative solutions to find the best solution
• Able to communicate effectively in both verbal and writing and work with cross functional and cross geographical teams
• Self-motivated, independent, detail oriented, responsible team-player
• Able to work overtime when required to meet project timeline
• A team player, responsible and keen to learn new things with can-do attitude

Requirement:

• Minimum one year experience as manual tester

• Preferably to have some exposure/experience in Insurance Industry

Advantage to have following experience:

• Experience with JIRA for defect-related functions.

• Experience in AML (Anti Money Laundering) or similar Compliance systems domain area

Role Summary

This is an Investment Analyst role reporting to the Head of Equities Research. The individual will be part of the Equities team under the Investment group. The analyst for this position will be based in Singapore.

Key Duties and Responsibilities

• Produce investment research reports with actionable investment ideas for the firm’s equity portfolios as part of the firm’s Equities Research team under guidance from senior analyst.
• Assist to generate alpha and investment ideas for relative and absolute return portfolios for the sectors, industries and countries assigned.
• Country coverage will primarily be the Greater China equity markets across all sectors. Coverage responsibilities may include ad hoc research into stocks of special interest. Over time, coverage and responsibilities can change, based on team needs and the individual’s experience and aspirations.
• Contribute to other research team initiatives that periodically arise and follow established practices and procedures.

Education Qualification

• Bachelor’s degree in finance, economics or a relevant discipline
• Preferably a CFA charter holder

Experience and Skills

• 2 to 4 years of relevant experience in an analyst role
• Investment experience and specialisation in the sectors mentioned above
• Solid fundamental bottom-up research analysis skills
• Good team player who embraces a collaborative and open working culture that matches Fullerton’s core values
• Knowledge of ESG and Sustainability issues
• Willing to speak up and challenge status quo
• Good written and verbal communication
• Ability to work under pressure and meet deadlines