Position Summary:

As a Business Analyst, you will play a critical role in the software development lifecycle by engaging in all phases of project delivery, including project initiation, requirements gathering, application development, implementation, and post-implementation support. You will collaborate closely with internal and external stakeholders to ensure successful project outcomes while employing agile methodologies.

Key Responsibilities:

Stakeholder Management:

· Liaise extensively with external projects, internal teams, and vendors to gather and validate requirements.

· Lead design thinking sessions and requirements discussions with customers.

Requirement Analysis & Design:

· Conduct detailed requirement analysis, ensuring implementation feasibility.

· Identify and highlight requirement gaps, technical challenges, or disproportional construction efforts.

· Successfully translate user requirements into use cases and technical solutions.

· Define system-level architecture, high-level and detailed designs, and implement architectural policies where applicable.

· Engage with customers to explain the rationale behind architectural and technical decisions.

Documentation:

· Prepare and maintain comprehensive documentation, including requirements specifications, design documents, enterprise class structures, and interfacing frameworks.

· Work closely with customers to review and sign off on documentation.

Testing & Quality Assurance:

· Develop test plans, test cases, and traceability matrices to ensure comprehensive coverage.

· Perform functional and backend testing, analyse logs, and resolve test issues.

· Conduct system training for customers and ensure smooth UAT execution.

Change & Issue Management:

· Conduct impact analysis on change requests and manage the change lifecycle effectively.

· Troubleshoot system problems, track issues to resolution, and provide timely updates to stakeholders.

Collaboration:

· Work with local and offshore teams to deliver technical solutions.

· Prepare solution proposals and assist in pre-sales activities.

Required Skills and Qualifications:

· Bachelor’s degree in computer science, Engineering, or a related field.

Domain Expertise:

· Minimum 2 years of relevant experience as a Business Analyst, preferably in the banking domain.

· Experience in requirement analysis, functional testing, and backend testing.

· Strong analytical skills with a proven ability to follow up on and resolve complex issues.

· Knowledge of change management processes and issue resolution.

· Proficiency in analysing system backend logs and performing data mapping.

· Familiarity with Java environments (preferred), JIRA, and SQL is a plus.

· Development skillsets in Java are an added advantage.

Mandatory Skills

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• The broad area of your role covers the following:
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Good to have - Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester, Good to have in Java environment
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A Good Team Player.

Job Description

An SAP Business Analyst specializes in understanding and interpreting SAP transactions and how they relate to business processes.

This role involves deep expertise in SAP modules relevant to the business, such as finance (FI), sales and distribution (SD), or materials management (MM).

The SAP Business Analyst acts as a bridge between IT and business teams, translating complex SAP data and transactions into business terms.

EA Number: 11C4879

We are seeking a dedicated IT Risk Analyst to join our team, focusing on supporting IT risk and governance operations related to a new Information Security System. The ideal candidate will coordinate with stakeholders, address queries, and support governance activities while enhancing their expertise in IT risk management and information security systems.

Key Responsibilities:

• Collaborate with APAC stakeholders on planning and logistics, including scheduling meetings, providing initiative backgrounds, and preparing meeting minutes.
• Distribute relevant documentation and surveys to stakeholders and ensure timely follow-up for submissions.
• Review submitted documentation and surveys for completeness, conducting necessary follow-ups on missing or insufficient information.
• Develop a strong understanding of the functionality and workflows of the new Information Security System.
• Provide clear and timely responses to APAC stakeholders on governance matters related to the Information Security System.
• Assist the direct manager in governance operations, such as analyzing system-generated data to identify trends.
• Support the IT Risk team on collaboration efforts with relevant stakeholders.
• Continuously enhance knowledge of the targeted Information Security System with guidance from the direct manager.
• Address business user queries effectively and provide accurate, timely responses.
• Assist the direct manager with ad-hoc tasks related to IT risk and governance.

Requirements:

• 1–2 years of experience in Information Security systems or related operations, preferably in the financial services industry.
• Strong interpersonal and analytical skills.
• Proficiency in Excel, Word, and PowerPoint for written and visual presentations.
• Knowledge of IT Security systems and governance frameworks is a plus.
• Professional certifications such as ISO/IEC 27000 series, COBIT, or ITIL are advantageous.
• CISSP, CISA, or CISM certifications are highly preferred.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Responsibilitites

• Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;
• Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;
• Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualise, understand and streamline current workflows and business processes;
• Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for the Authority’s acceptance;
• Understand and review source codes from vendor(s) for deployment;
• Support and review on-site acceptance and System Integration Testing (SIT);
• Facilitate and support User Acceptance Test (UAT) and trainings for users;
• Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;
• Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;
• Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.
• Provide maintenance and technical operations support for the Authority’s
• Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems
• Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;
• Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;
• Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and
• Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirement:

• Atleast 3 years of experience in business analysis.
• Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;
• Strong knowledge in application support and maintenance and possesses hands-on’ knowledge and experience in end-to-end Software Development LifeCycle;
• Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;
• Experience in the following would be advantageous:

1. Cloud platform and technology;
2. Application development using Power builder, Java, Delphi or ASP.Net;
3. and
4. Government projects.

• Experience with stakeholder management;
• Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met; and
• Experience in working under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.

Criteria :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Requirement - Advanced Response Center (Tier 1)

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. An ARC typically employs highly trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

• Experience in supporting a user size of >100 users
• Proficient in Microsoft 365 (M365) administration, including user management, Intune device management, and security configuration
• Skilled in managing endpoint devices: Windows OS, Android and IOS

about the company
My client is seeking an IT Support Engineer to provide dedicated support to end users within the organization.

about the job

• Design, implement, and manage Microsoft 365 solutions, ensuring system availability, reliability, and optimal performance.
• Regularly monitor system health, perform performance testing, and manage backups and restores as required.
• Conduct annual hardware refresh for endpoint devices (Windows, Android, iOS) and network equipment.
• Provide onboarding/offboarding for employees, troubleshoot issues onsite and offsite (including vessel support), and document system configurations, processes, and user guides.
• Serve as the IT procurement officer, managing vendor relationships, purchasing, and overseeing billing and subscriptions for SaaS and Microsoft 365.
• Maintain IT hardware/software inventory and perform daily, monthly, and annual IT operation checklists.
• Work closely with internal stakeholders to enhance user experience and travel internationally if necessary to support vessels when vendor resolution fails.

skills and experience required
2+ years of experience providing L1 support in mid to large enterprises with a user base of over 100 employees.

Hands-on experience as a Global Admin for Microsoft 365 or expertise in key modules such as user administration, Intune management, and security configuration.

Managing and troubleshooting endpoint devices, including Windows OS, Android, and iOS.

what's the offer
This a permanent opportunity for an IT Support Engineer will pay a salary range of $ 3,500 - $ 4,000 plus benefits.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Job Scope:

1) Cleaning and tidying of college areas:

• General Office
• HOD Room
• Staff Room
• Meeting Rooms
• Staff Pantries
• Lift Lobby and
• Toilets

2) Hostel:

• To escort contractor (ad-hoc or term) to respective locations for repair and maintenance
• To check for any common area defects
• To carry out gardening works, Eg. water potted plants
• To carry out cleaning works for rooms, including preparing bedlinens for new ad-hoc check-in
• To carry out cleaning works for common area, Eg. wet area, lift lobby, office, meeting room, toilet, empty recycle bins (NEA bluboxes) etc
• To store keep the luggage room, such as bed linens, tools and spare parts for ad-hoc repairs
• General maintenance such as changing of filter for air purifier, maintenance and replacement of vacuum cleaner bags etc

3) Any other duties as assigned by Officer-in-charge

Job Requirement:

• Preferably 2 years’ experience in cleaning and general maintenance work

Working Arrangement:

Location: Potong Pasir

Date: 1 Feb 20025 - 31 Jan 2026

Working Hours:

Mondays to Thursdays: 7 am to 4.30 pm

Fridays: 7 am to 4 pm

Lunch: 1 hour

Salary: $2000/Month

EA License No.: 96C4864

Reg. No.: R22110485

Responsibilities

• Support business/financial intelligence for sector-focused unit (1. Telecom, Media & Technology/Automobile & Industries, 2.Basic Materials Infrastructure and 3. Consumer Products & Retail, Heathcare & Foods) and occasionally co-work with SMBC HQ in Japan
• Develop pitch papers in relation to investment banking products including M&A, alliance
• Partner seniors to visit customers and other relevant organizations in APAC for deal origination
• Contribute to the sector unit and the department to achieve team budget target and KPIs

Requirements

• Minimum degree qualification
• Knowledge of Corporate Finance and M&A will be advantageous
• Excellent communication, interpersonal and presentation skills
• Proficient in Microsoft Office applications
• Strong command of English and Japanese is preferred due to nature of job role which requires liaising with Tokyo Head Office
• Fresh graduates are welcome to apply.

We’re searching for a Business Systems Analyst to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

The Business Systems Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

What we seek to accomplish together:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

A little about you:

• Typically 3-8 years IT working experience
• Possess relevant system development / maintenance experience using .Net/Java-related technologies
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

Our client is actively searching for a Data Analyst/ Senior Data Analyst to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

As a Data Analyst/Engineer, you will be responsible for creating user-friendly applications that will be able to launch Machine Learning (ML) models and trigger automation solutions. You will need to work closely with cross-functional team of data scientists, engineers, business stakeholders and IT team to support patient care and improve health services delivery.

The responsibilities of this role are:

• Lead in the gathering of requirements by working and coordinating with clinicians and business stakeholders.
• Translate business requirements into system and architecture design of applications.
• Work with cross-functional teams to successfully develop and deploy automation solutions (including ML Model), ensuring timelines and quality standards are met.
• Work with the IT/data management team to design, architect and maintain the required data inflow and outflow.
• Liaise with analytics platform and clinical system custodians for model deployment and workflow integration.
• Communicate effectively with stakeholders about progress, challenges, and outcomes, translating complex technical concepts into understandable terms.
• Drive continuous improvement model performance and facilitating adoption.
• Create and maintain proper project documentations.
• Perform de-identification and encryption for department managed datasets according to data management guideline.
• Take accountability in considering compliance to policies, guidelines and regulations and take appropriate steps to mitigate the risks.
• Provide prompt feedback to supervisor in anticipation of work-related problems.
• Perform general administrative duties as required.
• Carry out any other duties or responsibilities assigned by the Supervisor and/or the Head of Department.

The ideal candidate will need to have the following qualities and experience:

• Minimum Bachelor's degree in Computer Engineering, Software Engineering or equivalent with at least two (2) years of experience.
• Proficient in programming languages such as Python (e.g., Flask, Django), R (e.g., Shiny), SQL.
• Experience in managing AI/ML products is highly desirable.
• Experience in SharePoint, Excel (Visual Basic), HTML, XML, Java preferred.
• Knowledge in Data anonymization, de-identification and re-identification process and techniques is preferred.
• Possess skills in statistical modeling and machine learning with experience in data storage, processing, analytics and distribution software and platforms.
• Strong communication/people skills required to interact with data scientists, engineers, business end-users and vendors to design and develop solutions.
• Ability to write clear documentation of procedures, and ability to write specifications for data models to be developed.
• Participate actively as a team member in organizational development and quality improvement.
• Be a change agent and inculcate mindset for change for hospital-wide and departmental- level.
• Able to work beyond routine work responsibilities and office hours, in the exigencies of services e.g., during infectious disease outbreaks.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Company Description

XcelerAI is a Singapore-based company that provides innovative Vertical SaaS platform services for seamless and intuitive supply chain management in trading and risk management. The company aims to revolutionize the industry by offering digital solutions that enhance trust, document flows, and trade ecosystems. Xceler's platform, built on Microservices architecture, enables customized workflows, risk profiling, and smart contracts tracking for efficient Risk & Compliance needs.

Role Description

We are looking for candidates who can drive the growth of product adoption in the region. As a business Analyst at Xceler, you will be responsible for requirement gathering, proposing solutions, and collaborating with Product, engineering & business stakeholders.

Your role will involve specifications, workload estimates, planning, test scenarios, coordinating user acceptance tests, and supporting effective client release.

You will also be involved in incident and request management, troubleshooting, and issue resolution.

Qualifications

• Strong Analytical Skills and Business Analysis expertise
• Effective Communication skills
• Experience in Business Process analysis and improvement
• Proficiency in capturing and documenting Business Requirements
• Ability to work collaboratively in a team environment
• Knowledge of creating and maintaining process flows and diagrams
• Previous experience in supply chain or risk management industry is a plus
• Bachelor's degree in Business Administration, Finance, Computer Science, or related fieldXceler is a Saas based commodity trading and risk management platform.
• We at xceler are passionate about technoloy and how it can help our customer navigate the supply chain, trading and risk management.
• Technically canddiate should be well versed with some scripting language, as well as SQL and tools such as python, excel and mind map tool.

Looking for a media analyst to join our Communications Measurement team to analyze the impact of our comms work across traditional press as well as social media and our owned channels in APAC. The analyst will be required to have fluent knowledge of Japanese as well as English. Additionally, they should have solid numeric and quantitative analysis skills.

The analyst will be responsible for monitoring news cycles, providing qualitative analyses as well as quantitative data insights for the company’s most pressing issues. Additionally, this role will sit at the heart of the company’s global effort to quantify the impact of the work of its communications team for all reactive as well as proactive activity, establish strategic KPIs and identify leanings from evaluating media activity.

The ideal candidate will excel at working collaboratively with colleagues all over the world (our working language is English) and can consistently deliver high-quality work even under severe time constraints. Candidates should be strong communicators. Attention to detail, ability to remain flexible in a fast-paced environment, strong qualitative and quantitative analysis skills as well as organizational skills are critical.

Overall, you will play a key role in analyzing the true impact of major news stories about the company. In turn, you’ll be feeding into important strategic decisions by the company’s global Communications and Public Affairs leadership team.

This role is ideal for someone who has experience in a journalistic and/or communications career, in academic research, at a think tank, or after working for a media agency, media analysis firm, or media measurement platform. By analyzing the company’s media activity, you will gain a thorough understanding of how to define the impact of proactive and reactive media cycles at a very large scale around the world. This knowledge will be the ideal basis for a further career in the communications team of the company or in some of the world’s largest organizations in the public eye.

RESPONSIBILITIES

• Read, analyze, and summarize media coverage of important issues
• Inform the wider team on news cycles and policy issues domestically and internationally, and put them into their local context
• Create reports with media insights (including visualization) to assess the impact of different news cycles and inform future strategy
• Support the communications team in developing meaningful success metrics for its campaigns and initiatives across traditional (news) media outlets as well as owned, paid-for and earned social media activity

MINIMUM QUALIFICATIONS

• Experience in a media analysis, research, journalistic, communications or related role, or working for a media agency, media analysis firm, a media measurement platform or think tank
• Fluent in English and Japanese
• Familiarity with the media market in APAC
• Experience owning multiple deliverables and working in a deadline driven environment
• Experience in handling data sets and visualizing data a plus
• Experience drafting messaging materials; writing news summaries is a plus
• Bachelor's degree in Communications, Journalism, Public Relations, Broadcast, Political Science, Marketing, Economics, Statistics or related field

PREFERRED QUALIFICATIONS

• Knowledge of Japanese a very strong plus
• Experience in working with media monitoring tools a plus
• Experience in carrying out measurement projects using data platforms to monitor media coverage and analyze social media conversation
• Understanding of metrics and analytics within the media environment

Looking for a media analyst to join our Communications Measurement team to analyze the impact of our comms work across traditional press as well as social media and our owned channels in APAC. The analyst will be required to have fluent knowledge of Japanese as well as English. Additionally, they should have solid numeric and quantitative analysis skills.

The analyst will be responsible for monitoring news cycles, providing qualitative analyses as well as quantitative data insights for the company’s most pressing issues. Additionally, this role will sit at the heart of the company’s global effort to quantify the impact of the work of its communications team for all reactive as well as proactive activity, establish strategic KPIs and identify leanings from evaluating media activity.

The ideal candidate will excel at working collaboratively with colleagues all over the world (our working language is English) and can consistently deliver high-quality work even under severe time constraints. Candidates should be strong communicators. Attention to detail, ability to remain flexible in a fast-paced environment, strong qualitative and quantitative analysis skills as well as organizational skills are critical.

Overall, you will play a key role in analyzing the true impact of major news stories about the company. In turn, you’ll be feeding into important strategic decisions by the company’s global Communications and Public Affairs leadership team.

This role is ideal for someone who has experience in a journalistic and/or communications career, in academic research, at a think tank, or after working for a media agency, media analysis firm, or media measurement platform. By analyzing the company’s media activity, you will gain a thorough understanding of how to define the impact of proactive and reactive media cycles at a very large scale around the world. This knowledge will be the ideal basis for a further career in the communications team of the company or in some of the world’s largest organizations in the public eye.

RESPONSIBILITIES

• Read, analyze, and summarize media coverage of important issues
• Inform the wider team on news cycles and policy issues domestically and internationally, and put them into their local context
• Create reports with media insights (including visualization) to assess the impact of different news cycles and inform future strategy
• Support the communications team in developing meaningful success metrics for its campaigns and initiatives across traditional (news) media outlets as well as owned, paid-for and earned social media activity

MINIMUM QUALIFICATIONS

• Experience in a media analysis, research, journalistic, communications or related role, or working for a media agency, media analysis firm, a media measurement platform or think tank
• Fluent in English and Japanese
• Familiarity with the media market in APAC
• Experience owning multiple deliverables and working in a deadline driven environment
• Experience in handling data sets and visualizing data a plus
• Experience drafting messaging materials; writing news summaries is a plus
• Bachelor's degree in Communications, Journalism, Public Relations, Broadcast, Political Science, Marketing, Economics, Statistics or related field

PREFERRED QUALIFICATIONS

• Knowledge of Japanese a very strong plus
• Experience in working with media monitoring tools a plus
• Experience in carrying out measurement projects using data platforms to monitor media coverage and analyze social media conversation
• Understanding of metrics and analytics within the media environment

A3 Capital is one of Singapore’s leading real estate investment platform specialists processing top-tier origination and execution capabilities. We are offering the opportunity for the successful candidate to work on key aspects of an emerging Southeast Asia-focused data centre fund. This role offers a unique opportunity for holistic development, with exposure to various functions and mentorship from senior professionals with decades of experience.

Position Overview:

As an Investment/Asset Management Analyst, you will support the development and execution of our business plan. Your role will involve financial modeling, reporting, market analysis, and stakeholder management, contributing to the successful execution and performance optimization of our investment projects.

Key Responsibilities:

· Develop and maintain financial models at both the individual asset and portfolio levels.

· Assist in preparation of presentation materials (including pitch decks, investment memos for internal review and external circulation).

· Collaborate with functional teams on reporting, budgeting, forecasting, and strategic initiatives.

· Manage relationships with stakeholders and external consultants to ensure smooth execution of business plans.

· Conduct research and analysis of real estate markets in the APAC region to identify trends and support investment strategies.

· Perform other ad-hoc tasks as needed.

Required Qualifications:

· Proficient in financial modelling and analysis, with advanced Excel & Powerpoint skills.

· Meticulous attention to detail and resourcefulness.

· Ability to work independently and thrive in a fast-paced, dynamic environment.

· Willingness to travel overseas as required.

· Prior experience in real estate or related fields is advantageous.

· Bachelor’s degree in Finance, Business, Economics, Real Estate, or a related field.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Analytical support to evaluate corporate sustainability projects

We are looking for a meticulous, experienced and resourceful individual to evaluate corporate sustainability case studies.

Responsibilities:

• Review case studies: Thoroughly evaluate all materials for corporate sustainability case studies.
• Provide insightful feedback: Summarise the strengths of the case studies, highlighting key points.
• Collaborate with review process manager: Work closely with the process manager to ensure smooth communication and adherence to timelines.
• Assist in other administrative and research development duties as needed

Requirements:

• Postgraduate students from a relevant field such as Social Science, Business Administration, Corporate Sustainability, or Sustainable Development are preferred
• Previous experience in evaluating case studies.
• Attention to detail: Keen eye for spotting outstanding qualities in case studies and ensuring compliance with guidelines.
• Time management skills: Ability to meet deadlines and manage the review process efficiently.
• Excellent verbal and written communication skills
• Good team player yet able to work well independently
• Meticulous, analytical, highly organised and intellectually inquisitive

Application deadline: 5 Feb 2025

Duration: able to commit full-time from 3 Mar – 4 Apr 2025.

Location: Singapore; Hybrid (you are required to attend meetings in-person when necessary)

To apply: Please submit your resume and a brief cover letter explaining your relevant experience to [email protected].

We look forward to your application!

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Benefits Summary:

• AV Engineer (On-site support)
• Permanent role
• Basic up to $ 4,000 +AWS +VB
• Mon - Fri 8.00am - 5.00pm, Saturday 9.00am - 1.00pm
• Location: Client Site base in Changi, Tampines area

Responsibilities:

• To provide support in the implementation and operation of all aspects of audio visual, video conference, display and presentation technologies used in the client’s premises.
• Assisting in the provision of support for internal and external events.
• To carry out routine testing of equipment to diagnose, log and report operational faults.
• Working with our team to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional and that equipment and system down time are kept to a minimum.
• To ensure any paperwork is completed on time and filled out completely, as required.
• Support in-house Video Conferencing technology
• Clean and maintain audio and video equipment and ensure that they are stored properly
• Diagnose, test and resolve A/V equipment and media system problems as part of the regularly scheduled preventative maintenance cycle
• Operate and monitor equipment during meetings, such as sound levels, remote cameras, video playback, and webcasting
• Carry out regular preventative room checks, ensuring all equipment functions correctly by the room check procedure
• To maintain records of equipment usage (when applicable), to make minor adjustments and repairs to equipment when necessary
• Raise tickets for faults and liaise with relevant bodies for repairs of malfunctioning equipment
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest
• standard and functioning correctly
• Assist with first line fault repairs
• To carry out scheduled maintenance checks (room checks/power downs) and to write technical reports based on test results

Requirement

• Diploma in Engineering (Computer/Telecommunication) or equivalent.
• Preferably at least two years of experience in the operation, engineering and / or installation of AV systems. A strong knowledge of audio, video and networking engineering fundamentals.
• Should have, if not all, most of the following industry certifications: Crestron, Zoom, QSC, Cisco, Shure, Poly

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499

The Web Browsers Services Support Engineer will support web browser technologies across Windows 10 and 11 operating systems, ensuring seamless functionality and providing expertise in incident and service management.

Responsibilities:

• Act as the primary point of contact in Asia for tier-3 browser-related support, including incidents and service requests.
• Collaborate with Lines of Business, Program Managers, and Application Owners to ensure compatibility and functionality of web applications on preferred browsers.
• Maintain and update baseline settings documentation for all browsers across platforms.
• Configure and manage Intune CSP and related policies.
• Handle support tickets in the ServiceNow platform for incidents, service requests, changes, and problems.
• Develop and update Knowledge Base articles related to web browsers.
• Work with the Packaging Team for deploying browser front-end technologies.
• Troubleshoot complex browser issues and liaise with vendors for resolution.

Technical Requirements:

• Solid understanding of web browser technologies (e.g., MS Edge, Chrome, Safari) on Windows, MacOS, and Linux.
• Proficiency in Microsoft Endpoint Manager (MEM), especially Intune, with knowledge of the Autopilot process.
• Understanding of MEM Windows applications fundamentals and Microsoft registry.
• Knowledge of Microsoft Entra and Azure Active Directory fundamentals.
• Intermediate-level scripting skills in Microsoft PowerShell. Expertise in MEM, Intune policy, GPO configuration, and CSP integration with third-party browsers.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 2 - 4 years of relevant working experience
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Location: Macpherson
Working hours: Mon to Fri, 8.30am to 5.30pm & Alternate Sat, 8.30am to 12.30pm
Salary: Up to $4,500

Job description:
• Oversee the productivity and ensure efficiency within the Admin Support team.
• Communicate with bank customers and internal production team on a daily basis.
• Prepare reports on card statuses and inventory levels to the banks as well as monthly billing reports.
• Attend monthly service level meetings with the banks and participate in project meetings with bank representatives.
• Engage in negotiation discussions with the banks.

Requirements:
• Minimum Diploma
• Minimum 3 to 5 years experience in admin support or customer service required
• Relevant experience in leading a team would be advantageous

To apply, kindly email [email protected] with your updated resume.

Sylvie Yong Ying Ying (R1769137)
The HR Ecology Pte Ltd (13C6391)