At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Specialist - C11, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• 
  

The Insurance Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

Job Responsibilities

• Support the relationship managers in the delivery of relevant banking services to customers, in own coverage area to meet the BU's revenue targets.
• Build and maintain effective relationships with customers and understand their needs in order to provide a high quality of service, under the guidance of more experienced members of the team.
• Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally
• To manage day-to-day business transactions with assigned customers
• To handle customer onboarding services and updating customer account documentation
• Focus on daily transaction processing/execution, facilitating enquiries and serving clients’ request and ensure the work process accuracy, smoothly and speedily
• Work in partnership with Operations to ensure smooth processing of transactions.
• Visit customers when required to maintain the customer’s relationship
• Support departmental initiatives to deliver increase revenue opportunities and deliver a high quality of service to customers.
• Provide transaction and monitoring support in connection with the delivery of MUFG products to meet the needs of the Bank’s customers.
• To meet the organization’s expectations for productivity, quality and goal accomplishment
• Always comply with internal rules and guidelines as well as with external laws and regulations pertaining to proper conduct of banking business
• Ensure compliance with relevant regulations and limits.
• To improve workflow efficiency
• To advise on investment products concerning OTC derivatives contracts (includes FX Forwards) under Financial Advisers Act (FAA) and To Deal in investment products concerning OTC derivatives contracts (includes FX Forwards) under Securities and Futures Act (SFA)
• To advise others on investment products concerning structured deposits (includes Embedded Deposits) under Financial Advisers Act (FAA)
• To handle Embedded loans

Job Responsibilities:

• Degree qualified
• No experience required
• Excellent interpersonal skills in order to deal effectively and courteously with others.
• Good stakeholder management skills to collaborate with other departments.
• Good team-player, ability to adapt to change needs of the organization and demands of internal and external stakeholders
• Detailed understanding of MUFG’s product and services
• Understanding of local laws and regulations
• Well organized and efficient time management
• Proficiency in Mircrosoft Office

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068343

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Vice President (VP), Digital PM Lead Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Digital PM Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Partner closely with a cross-discipline team of technology talent, strategists and producers to invent and execute innovative solutions across a diverse range of channels including digital, mobile and bank branches.
• Plays a key role in developing and managing the implementation of the digital product suite (Citibank Online and Citi Mobile App) for existing customers across businesses
• Plays a key role in managing digital governance and controls, with a sharp focus on clean execution and tightening process
• Manages issues and complaints on the platform including end-to-end tracking of critical incidents, internal governance and controls forum reporting
• Manages key projects/digital initiatives and delivers positive outcomes in line with business deadlines
• Proactively work with different stakeholders to identify pain points, key product capabilities, or points of differentiation that will help create a leading banking app
• Suggest innovative ideas and improvements in the customer journey to improve responses and design, and work as problem solver for key initiatives across multiple business areas to deliver digital projects
• Deliver against ambitious business objectives
• Provide platform, product, and customer experience leadership in a fast-paced environment
• Engage with an experienced cross-disciplinary staff to conceive, design and develop innovative financial platform products
• Responsible for the overall vision, technical capabilities and roadmap of the digital product platform
• Engage with businesses and shape business and product requirements in to platform requirements
• Own the overall platform business plans and roadmaps
• Drive product development for new initiatives
• Make appropriate tradeoffs to optimize time-to-market
• Maintain the product roadmap, and clearly communicate goals, roles, responsibilities and desired outcomes throughout the company
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Bachelor's Degree in Computer Science/Business Management/Engineering
• Advanced degree
• Experience leading digital initiatives
• Extensive experience working with engineers and developers to understand what is technically possible.
• Strategic, results-driven leader who is passionate about designing best-in-class digital experiences and staying at the forefront of cutting edge technology in the servicing space
• Ability to communicate effectively with business seniors and technical teams

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Summary:

• We are seeking for an experienced SAP SD Techno-Functional Analyst who has been through at least a FULL life-cycle implementation for S/4HANA.
• Candidate must possess thorough understanding of SD-related Simplification items in S/4HANA and has played a key SD functional role in Testing, Data Migration and Cutover during their previous S/4HANA implementation.
• Candidate should process strong SD business background, has hands-on with the related configurations and able to perform deep-dive analysis to develop high quality work including functional and technical specifications.
• Candidate will need to be detail oriented, a good team player and has excellent communication skills to work with cross-functional teams and business.
• This is key for supporting the various S/4HANA implementation phases including Integration Testing, User Acceptance Testing and Mock/Actual Cutovers.
• A knack on seeking answers on their own, reaching out for help and a thirst for knowledge are must have qualities in navigating Apple's landscape.

Key Qualification:

• At least one FULL life-cycle implementations of SAP S/4HANA.
• Good understanding of Finished Goods business process
• Experience in SAP SD is a must - worked on implementations around IDOCs, Orders, Pricing, Invoicing, Outputs etc.
• Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation with many customisations)
• Played a key SD functional role in all Testing phases and Cutover activities for S/4HANA project implementation. Experience in Test Automation, Data Migration and Data Validation tools are a huge plus.
• Ability to efficiently interact with multiple organizations to successfully implement projects between multiple modules.
• Worked closely with Technical, DevOps and other cross functional teams in design and implementation of SAP S/4HANA.
• Excellent configuration skills and possessing ABAP knowledge is a huge advantage.
• Adaptive to learning new technologies.
• Excellent written and verbal communication skills are required.

Job Responsibilities:

• Hands on role in Test scope definition and Test scripting. Unit Test and String Test execution after code remediation.
• Perform end-to-end Integration Testing and supporting User Acceptance Test.
• Perform Data Validation using Apple selected tools during each data migration cycle
• Coordination across multiple tracks and functions for Cutover discussion and activities
• Deep-dive analysis with technical team for resolution of issues identified throughout Testing, Business Data Validation and Cutover cycles.
• Work across teams for triaging issues and resolution under a time pressure.
• Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result.
• Effectively communicate project status to the project stakeholder on a regular basis.
• Partner with business to ensure their expectations are met and managed.
• Ensures consistent delivery of a quality projects and adhere to Apple Project Life Cycle.

Requirements:

• Bachelor's Degree from accredited university in Computer Science/Information Technology/Engineering.
• At least one FULL life-cycle implementations of SAP S/4HANA.
• At least 6+ years of SAP SD working experience in high tech manufacturing/OEM or consumer product environment

Principal Responsibilities

Analyst will assist Portfolio Managers with building analytical tools to price and risk manage the products we trade. The individual will also supply detailed analytics to support investment themes.

Key Responsibilities

• Responsible for execution and booking of trades and interacting with counterparties
• Generate trading ideas
• Create automated solutions that make existing data collection and signal identification processes more efficient and scalable
• Help monitor real-time trade executions on a daily basis and analyze sector and factor exposure to come up with optimal portfolio hedges

Qualifications/Skills Required

• At least 5 years of relevant experience, ideally an investment banking role or a buyside firm
• Bachelor’s degree preferably in Quantitative finance, Mathematics, Business/Finance, Economics, Computer Science or related fields
• Strong experience in financial modelling experience
• Strong background in financial instruments
• Self-starter and able to work independently
• Proven ability to thrive in a dynamic, fast-paced environment

System Analyst (Hospital IT Operations Management)

Clinical Systems – Hospital IT Operations Management

We are looking for suitable candidates with experience in Hospital IT operations roles for our client in the healthcare domain, to support their Clinical Informatics System and Hospital IT Operation management services.

Responsibilities:

• Work closely with business stakeholders to identify a roadmap of technology solutions and enhancements
• Work closely with the Reporting Officer in the approval, acquisition, and implementation of IT projects
• Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects
• Oversee the planning, directing, supervising, monitoring, and coordinating of vendor and department operations, including assigning work activities, and projects, evaluating work processes and procedures, and preparing correspondences e.g. general and special reports
• Collaborate with stakeholders to prioritize, design, develop, and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned
• Ensure that the in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders.
• Ensure optimum resource allocation and utilization, and financial effectiveness for IT activities.

Requirements

• Minimum bachelor’s degree or equivalent in IT or Engineering from a recognized/accredited institution
• Minimum 3-5 years experience in leading medium to large-scale IT application projects
• Minimum 2 years experience working in a hospital setting preferred
• Possess ITIL & PMP certification will be a plus
• Experience in the healthcare environment and hospital operations

Working with leading edge Contactless Smart Card technology, your key challenge is to spearhead the evolution of Automatic Fare Collection (AFC) system. Your job includes requirements gathering, design and development of system to support AFC. You need to investigate reported issues and improve both individual AFC systems software and overall AFC system. Additionally, you need to support AFC software roll out and deployment in the production environment. You should be good in the analysis of problem and skillful in resolving issues pertaining to system or software.

Assessing Problems

• Providing software application support and performing analyses on software application functionality and suggesting improvements
• Monitoring effective front-end and back-end functionality of applications based on automated tools for performance metrics adherence
• Work with cross-functional teams in Infrastructure, Security and other teams to assess the problem effectively

Identifying and Assessing Technological Solutions

• Collaborate with the software development team, internal users, and clients to improve application performance
• Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer
• Propose workaround solutions until the permanent fixes are deployed.

Maintaining Records and Writing Reports

• Keeping a record of configuration changes and scheduling application updates
• Documenting processes and developing reports for customers across the business

Support Role

• Providing front-end support to clients and colleagues in other departments
• Develop knowledge articles for frequently occurring issues

Software Enhancement

• Perform L3 support including Software development and maintenance in terms of implementing enhancements and defect fixes
• Maintain and improve the performance of existing software for production environment

General Skills

• Clearly and regularly communicate with management and technical support colleagues
• Ability to own tasks and think critical during crisis
• Willing to learn and collaborate with various stakeholders

Requirement

• Recognized Degree in IT/Computer Science or a relevant discipline
• Candidates with knowledge in J2EE will be considered
• Knowledge in Java, JSP/Servlet, Java Bean, JDBC, SQL, HTML, XML, CSS, JavaScript, etc. is added advantage
• Knowledge in Database, Reporting Systems
• Knowledge of Disaster Recovery process and data migration for application
• Exposure to Software development including defect fixes and enhancements
• Cloud Certifications & Experience: Certifications from major cloud providers (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, Google Cloud Professional Cloud Architect) and/or demonstrated expertise in AWS Cloud services, including EC2, is highly desirable
• DevOps Integration: Familiarity with DevOps practices such as CI/CD, containerization (e.g., Docker, Kubernetes), and cloud-native pipelines
• Cloud Governance: Understanding of cloud policies and governance, cost management tools, and usage monitoring
• Strong analytical and problem-solving skills
• Able to work independently and as a team

Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with BFSI domain will be an advantage.

· Preference for IT or Business related educational background.

· Strong problem solving and good analytical skills.

· Strong attention to details.

· Good time management and the ability to work to tight time schedules.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

The Role

As Senior SOC Analyst (Tier-2), a threat hunter, you will work proactively to seek out weaknesses and stealthy attackers, conduct vulnerability assessments and deal with results. You will also remediate severe incidents from Security Analyst (Tier-1) to assess the impact and affected systems’ scope and collect data for further analysis.

Job Responsibilities

• Lead proactive hunting and analysis against the dataset (e.g., alerts, logs, etc.) and reverse engineering as needed to support Security Operation Centre (SOC) investigations and proactive threat detection and prevention.
• Coordinate and facilitates in-depth analysis, trending, and root cause analysis of security events/incidents while creating and maintaining processes and procedures.
• Perform advanced research on threats, vulnerabilities and potential threat vectors and work with multi-disciplines to improve prevention and detection methods.
• Act as the technical subject-matter-expert for SOC related topics or during incidents,
• Develops and documents the SOC procedures and processes based on industry best practices and internal requirements.
• Support or lead projects to improve SOC effectiveness, advancing technical capabilities on pace with the latest threats.
• Support and integrate with incident response, threat intelligence, and overall security strategy as needed.
• Perform other essential duties as assigned.

Job Requirements

• Bachelor’s degree in IT or equivalent with min. 5 years of working experience and has 3 years of experience leading a SOC team.
• Strong knowledge in networking / major internet protocols and security concepts
• Min. 3 years of experience in cyber incident response and/or Security Operations center in an enterprise environment.
• Min. 2 years of experience with standard enterprise security tools (e.g., Database Activity Monitoring, Zero Trust Segmentation, Security Information & Event Management, Intrusion Detection Prevention System, Endpoint Detection & Response, etc)
• Min. 2 years of operational experience with Splunk or similar log aggregation/analysis platforms
• Expert execution of investigative concepts for escalated incidents to determine the impact and root cause.
• Strong foundation in security threat and attack countermeasure.
• Possess analytical and problem-solving skills, with the ability to manage multiple tasks in a fast-paced environment.
• Hands-on experience in SIEM and intrusion detection analysis as well as application layer protocols.
• Have experience in security related areas. Especially experience and expertise in security incident detection and threat intelligence are proven to be extremely useful.
• Advanced understanding of various operating systems and web technologies with professional security certifications would be a plus.
• Experience in multiple domains within IT or Information Security (e.g. Identity and access management, IT infrastructure operations, Key management, system administration etc.)
• Meticulous, team player, flexible, proactive and positive attitude
• Strong sense of responsibility and initiative.
• Excellent communication and interpersonal skills.
• Work Location: One@ChangiCity

Job Description

You will be a member of the Group Information Security Team responsible for initiating, implementing, and maintaining security products and solutions to support enterprise security.

Key Responsibilities:

•Subject matter expert (SME) for the security systems owned by the Information Security Team.

•Ensure security systems are utilized to their maximum capabilities.

•Plan, identify, assess, design, operationalize, and maintain multiple security-related software and/or hardware.

•Recommend and drive cyber security solutions and initiatives to improve the cyber security of the organization.

•Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.

•Provide security consultancy, technical guidance, expertise, solutions, and education.

•Advise infrastructure teams on security design that is relevant and fit for purpose.

•Identify and assess cyber risks in the IT infrastructure environment.

•Review firewall requests.

•Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.

•Any relevant ad-hoc duties. Manage individual project priorities, deadlines, and deliverables.

•This is an individual contributor role. Deliver tasks with minimal supervision.

•Provide AUDIT support such as PCI-DSS, and Cyber Maturity Assessment.

•Strong communication skills.

•Coordinate and Deploy SIA Group/GIT cybersecurity initiatives in Scoot.

Requirements:

•Degree in IT or related field, with at least 5 years in information security, especially in the cybersecurity space.

•Professional security certifications (SANS, CISSP, CEH, OSCP, CISA, etc) preferred.

•Experience in security products POC and RFQ.

•Prior experience in implementing and maintaining any of the tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM, etc., and/or network security. Able to review firewall requests.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography, etc.

•Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience is preferred.

•Knowledge of cyber security threats, vulnerabilities, hacking, exploit methods, etc.

•Strong oral, written, presentation, and inter-personal skills.

•Possess a positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Manage medical process and other admin process (refund, policy contract and CPF)

Responsibilities:

• Onboard of panel of medical doctors for insurance examination; handle enquiries from internal staff and clinic; manage feedback on service delivery.
• Mange the payment and reimbursement process for medical examination (ME) including offshore medical provider.
• Handle requests for attending physician statements (APS) including billing and follow up on completion.
• Handle administrative matters relating to digital medical examination.
• Handle contract fix it and policy contract listing daily; ad hoc request for hardcopy contracts.
• Handle refund of premium.
• Handle CPF OA, SA, SRS application.
• Manage projects or tasks as assigned by the supervisors

Requirements:

• Diploma/ Degree in Business Administration / Banking and Finance
• Competency in PowerPoint and Excel skills

Responsibilities

• Responsible for timely and accurately raising purchase requisitions (PRs) in SAP MM Purchasing upon receipt of approved memo and work order.

• Responsible for timely and accurately performing GRs (Goods Receipt) upon receipt of invoice and approval from authorized leads.

• Ensure that auditable records are kept for each PR raised.

• Assist in tracking and cross referencing of PRs and POs for investigative reasons.

• Assist in the reconciliation of PRs, POs, and project budgets.

• Adhere to the team’s PR raising process and escalate any breaches.

Skills/Requirement

• 2+ years in a similar role.

• Prior expertise at using SAP Material Management (MM) module would be a bonus.

• Ability to interact at a professional level.

• Basic understanding of book-keeping and accounting

• Attention to detail.

• Proficient at Excel (Pivot tables, vlookups)

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the globe bring broad and unique expertise. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

This position requires 5 days per week onsite in our Singapore office and occasional after hours support for moves and IT infrastructure changes.

What is Front Office Desktop Support responsible for?

Front Office Desktop Support provides technology and functional support to internal clients for issues including hardware, operating system, desktop/web applications, mobility, conferencing, and printing. Our goal is to increase users’ ability to self-service, automate contacts, enhance users’ experience, and support users in adopting new technologies. We are the primary customer interface with technology and are responsible for supporting all customer facing technologies.

What is the Associate IS Analyst-Technical Support responsible for?

Provide desktop support for Franklin Templeton employees. This includes addressing their technical issues, requests, and support of the IT Infrastructure.

What are the ongoing responsibilities of this position?

• Provide on-site technical support and customer service as well as remote user support
• Running of the server room. Able to effectively isolate issues relating to power supply, UPS, air conditioning and infrastructure cabling
• Maintain accurate tracking of tape media, loading/ unloading of tape media for backup and restoration
• Participate and conduct Disaster Recovery exercise for local office and regional offices
• Build customer relationships with the senior level employees and administrative support personnel in the office and travel to our other offices in the region
• Accountability for addressing technical issues in a timely manner and providing concise and timely updates
• Address issues that arise within the local office and tickets for local and remote users routed from the service desk
• Coordinate, setup, and support technologies used in Conference Rooms
• Provide Audio Visual Support for internal meetings as well as domestic offsite meetings
• Provide support for trading and investment management technologies
• Supports and maintains effective relationships with users in their assigned areas, especially regarding operating systems, applications, mobile devices, new technologies and communications infrastructure
• The primary value is to provide quick and effective resolution while minimizing disruption to the customer
• Actively participate in team meetings
• Ordering and maintaining inventory of IT assets as well as ensuring accurate invoicing
• Project work related to acquisitions and integration of companies
• Coordinate and support office moves, and user restacks
• Be an active advocate for the customer within IT and with outside technical groups
• Escalate issues to the appropriate teams and drive to closure
• Manage the ticketing queues to ensure issues are prioritized and actioned
• Availability to provide support outside business hours
• May include occasional travel to other offices
• Follow company guidelines, processes, and standards
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Ability to perform remote troubleshooting and provide clear instructions.
• Set up, maintain, and troubleshoot Microsoft Windows (Win 11 AND Office 365) Desktop and Laptops
• Basic Knowledge of ADS, DNS, DHCP configuration
• Handling of Asset management and vendor management
• Basic LAN (Network) troubleshooting knowledge and understanding of VLAN concept
• Outlook, MS Teams, and OneDrive configuration in end client
• Identify and escalate situations requiring urgent attention, redirecting problems to appropriate resources
• Assist in creation of technical documentation and manuals regarding standard operating procedures and customer service guidelines relating to remote and localized IT support

What qualifications, skills and experience would help someone to be successful?

Minimum Qualifications:

• Bachelor’s or higher degree in computer science or related field
• Minimum of 2 to 3 years in a similar fast paced and dynamic environment in the desktop support role
• Excellent skills and abilities in organization, planning, multi-tasking, and flexibility
• Excellent communication and interpersonal skills
• Good problem-solving and critical thinking skills
• Ability to actively participate as part of a team as well as work independently
• Strong service delivery and customer management skills for local and remote users
• Proficient in supporting Windows 10, Windows 11, Office 365, iOS, and Mobile Technologies
• Reliable transportation – mileage will be reimbursed when travelling to a non-primary office is required
• Excellent problem-solving and multitasking skills

Preferred Qualifications

• Experience supporting multiple facets of the business in a corporate environment strongly preferred
• Experience using ServiceNow Ticketing system

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request.

We regret that only short-listed candidates will be notified.

Position: Operations Analyst (Banking)
Contract: 12 months
Location: Jurong East
Salary: $3,200 - $3,700

Essential Job Functions:

1. Provide end-to-end OTC transaction life-cycle reporting support for T&M derivatives products to fulfill regulatory reporting obligations.
2. Ensure data accuracy and timely reporting.
3. Ensure risk control, risk architecture, and completeness are adhered to.
4. Be data-driven, build, and measure TMO performance service, quality, and data analysis via DDOM (Data Driven Operating Model) Dashboards.
5. Review legacy processes and exception handling to eliminate inefficiencies and promote changes in behavior across FO & L&C.

Trade Repository (TR) Reporting:

1. Validate daily TR reports for House and/or Client Delegation.
2. Investigate discrepancies and perform root cause analysis.
3. Monitor report acknowledgment and investigate any rejected trades.
4. Review successfully submitted reports and ensure EOD completeness.
5. Engage in the development of TR Reporting (new, revised, and updated).
6. Stay up-to-date with regulatory updates.
7. Support NPA (New Product Agreement) & Lite (inclusive of PIR), review all NPAs related to TR, identify any deviations for execution, and monitor until launch and sign-offs.
8. Support delegate reporting for CFTC end-to-end, from issuing of SLA to tagging of systems and ensuring reporting obligations are met.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Responsibilities:

• Develop business strategies, as well as pursuing and evaluating business opportunities locally and overseas.
• Drives growth of the real estate portfolio by building relationships and supporting the origination of new investments and business opportunities
• Develop and implement a sound business plan for sourcing acquisition or investment opportunities, including specific strategies designed to achieve short and long-term growth and profit objectives.
• Manage end-to-end investment transactions including origination, research, deal evaluation and structuring, financial analysis including financial modelling, and deal negotiation and execution
• Conduct commercial and financial due diligence.

Requirements:

• Degree in Engineering, Building, Real Estate, Business, Finance or any related discipline.
• At least 10 years’ relevant working experience in Singapore and / or regional real estate investments.
• Resourceful, a keen analytical mind and proficiency in financial modelling are essential.
• Good financial product knowledge, possess experience in site selection, business development and / or development management experience in Data Centres properties investment preferred.
• Excellent leadership skills, strong initiative, good business and financial acumen, and great independence in working in a fast-paced environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The Job

• Provide expert advice to Client Advisors on complex account structures and KYC/AML cases the business is confronted with.
• Act as sparring partner for Client Advisors in all AML / KYC related topics.
• Support and advice Client Advisors in completing the KYC information in line with DB Group standards.
• Oversee and monitor the entire KYC process including coming due and overdue KYC cases.
• Training of Front office staff on legal documents and KYC related subjects
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes.
• To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes.
• Escalation of operational, regulatory, and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement.

The Talent

• Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred.
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 2 years.
• Experience in private banking will be an advantage
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: KYC Officer (Private Banking)
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R24123927

Responsibilities
Perform the business support analyst role for a strategic project of medium complexity and
scale.
· Work closely with IT project team and internal stakeholders to ensure timely & successful
system delivery.
· Document business direction, structure, business processes and requirements.
· Interact internally to determine involvement, requirements, analysis and interfaces with the
users.
· Assist in the collection and consolidation and analyze required information and data.
· Participate in the definition, testing, training, implementation, and support of processes and
systems.
· Identify areas of potential business risk and communicate these to the business.
· Validate and report production errors to IT for resolution. Work with IT to ensure timely and
successful resolution of production errors.
· Writing, modifying and implementing efficient codes.
· Compilation of monthly report and minutes of meeting.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and attributes for success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To qualify for the role you must have

• Minimum 3 years’ experience in the Financial Services industry, having worked with Life/Health/Shield Insurance firms
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of core insurance systems or platforms are an added bonus
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in requirements gathering and managing delivery of life/health/shield insurance systems and integrations
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of Insurance industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Shape the future with confidence.
Apply now.

ABOUT GOLDMAN SACHS

We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. We commit people, capital and ideas to help our clients, shareholders and the communities we serve to grow.

OPERATIONS OVERVIEW

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation.  For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

OPERATIONS ANALYST PROGRAM

The Operations Analyst Program has been designed to combine business, technical and professional skills training with a wide-ranging platform of development opportunities to give you a broad portfolio of business management skills.

Starting with both firm-wide and Operations-specific orientations, the program provides a comprehensive schedule of formal training. Alongside this formal training, you will continue to benefit from peer mentoring, networking opportunities and a range of challenging developmental assignments that will take you outside your day-to-day responsibilities.

TEAM OVERVIEW

Analysts joining Operations teams will be on the front-line of the division enabling all of the firm’s businesses. This includes taking an active role in the life-cycle of each deal, trade or transaction – including onboarding the client, assisting in pricing, settling and allocating trades, and post-settlement activities such as collateral management or maintenance of securities and cash. These teams work closely with traders and bankers to service our clients and mitigate risk. Professionals in these functions have diverse academic backgrounds (Liberal Arts, Business, STEM).

LOCATIONS

New York City area, Salt Lake City, Dallas, Sao Paulo, Beijing, Hong Kong, Seoul, Singapore, Sydney, London, Warsaw, Bengaluru, Tokyo.

BASIC QUALIFICATIONS

• Graduating from August 2025 to July 2026* with a Bachelor or Master Degree
• Japanese language skills (spoken and written) required to interact with Japanese speaking colleagues and clients
• No full time work experience (excluding internship experience)
• Interest and passionate in working in financial industry
• Ability to work in a dynamic global environment with a focus on teamwork
• Impeccable attention to detail and excellent problem solving and analytical skills
• Ability to grasp complex issues, interpret information and communicate commercial and operational issues
• Flexibility to adapt to a dynamic and changing organization
• Excellent verbal and written communication skills in English
• A proactive approach and a high level of enthusiasm
• Proficient with suite of Microsoft Office software

*This is a future opportunity for our 2026 campus analyst program

We ask all interested candidates to also submit an application through our global recruiting portal which can be found at goldmansachs.com/careers.

Goldman Sachs is an equal opportunity employer. © The Goldman Sachs Group, Inc., 2024. All rights reserved.

Responsibilities:

Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
Apply extensive knowledge of the client's business and industry to develop requirements specifications.
Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
Develop visualization, user experience and configuration elements of solution design.
Execute and coordinate requirements management and change management processes.
Develop and maintain internal and external relationships to support management of scope and expectations.
Participate in proposals, feasibility studies, implementations, and new business development.
Operates as a team member and as a team leader. Advise on methods to improve business processes.
Consider the business implications of the application of technology to the current and future business environment.
Develop and execute acceptance test plans and test cases.
May lead the training of clients and peers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

· Perform onboarding and KYC due diligence on existing and new corporate banking clients

· Min Bachelor Degree in Banking & Finance or any relevant areas

· Min 2 years of experience in KYC/ CDD duties handling Corporate banking portfolio

· 6 months Contract

· Basic Salary up to $ 5800 / Raffles Place

Job Responsibilities:

· Perform KYC due diligence and onboarding on new and existing clients (periodical revisions) for APAC regions

· Conduct checks and due diligence on these clients primarily looking out for PEP/Adverse news/information that may be detrimental to the reputation of the bank

· Communicate closely with Front Office on the collection of the KYC documents/information

· Assessment of money laundering, fraud, reputational risk and sanctions risk factors

· Enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes.

· Inputting and Maintenance of the Static Data/Accounts of the Clients into the KYC Database

· Participate in Projects and perform UAT testing assigned by the Manager

· Other ad-hoc screenings or duties assigned by the Manager

Job Requirements:

Min Bachelor Degree in Banking & Finance or any related qualifications.

Min 2-3 years of experience in KYC/ onboarding area handling corporate banking portfolio

Strong computer skills especially in Microsoft suite

Good communication skills and detailed personnel

Ability to read & speak Chinese while dealing with APAC regional client portfolio

How to Apply

Interested candidates kindly send your resume over to me at [email protected]

and attention to Celine Lee (R1982802) with the position title stated above. Alternatively, you may reach out to me via whatsapp at +65 8869 8708

I regret to share that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organization with a dedicated business exclusively focused on the financial services marketplace. Join Financial Services Consulting, and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The Opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating models and infrastructure with business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network to deliver value and trusted advice to our clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services/outsourcing support, performance management, program advisory, enterprise intelligence, risk management, and regulatory change.

Your Key Responsibilities

The team works collaboratively with our clients to address critical issues brought on by global changes, including regulatory changes, globalization, advances in technology, competition, and the evolving demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis, and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and Attributes for Success

• Good understanding of economic or market issues and the ability to interpret their impact on clients.
• Possess strong interpersonal and teaming skills.
• Leverage technology to continually learn, improve service delivery, and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word, and Excel.

To Qualify for the Role, You Must Have

• Minimum 3 years’ experience in the Financial Services industry, having worked with Insurance and/or Consulting firms.
• Academic background in Engineering, IT, Business, Economics, Finance, or Accounting.
• Experience writing functional specifications for Health Insurance systems and solutions.
• Consulting skills, functional, and technical knowledge of health insurance platforms such as Facets, QNXT, Epic, HealthEdge, or similar systems are an added bonus.
• Track record of dealing with senior stakeholders and adapting to demanding environments.

What We Look For

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What Working at EY Offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Apply now.

Morgan McKinley is seeking a Equities Operations Analyst for a 4-5 month contract assignment!

Key Responsibilities:

• Improve team efficiency through scripting automation (VBA, Alteryx, Tableau).
• Identify and advise on daily process improvements.
• Collaborate with support teams on technical issues.
• Track request submissions and support administrative tasks.

Requirements:

• Bachelor’s degree in Finance, Business, or a related field preferred.
• Candidates must have a minimum of 3 years relevant experience in process improvement in Equities Ops within FS.
• Proficiency in VBA, Alteryx, and Tableau; basic HTML knowledge preferred.
• Strong skills in Microsoft Office, especially Excel (formulas and shortcuts).
• Familiarity with Windows OS and basic systems networking.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Data Analyst (1-year contract, with possibility of renewal)

Job Scope:

• Support preparation of, review and analyse statistical reports and data
• Create new and optimise existing data dashboards
• Automate data collection processes
• Collaborate with cross-functional teams to understand data needs and deliver actionable insights
• Ensure data integrity and security by implementing and following best practices in data management
• Undertake such other work as may be assigned

Key Skills and Expertise (Core Requirements):

• Proficiency in Excel: Comfortable with using Excel for data cleaning, analysis (including pivot tables, filters, and basic functions). Proficiency in the use of dashboard / reporting tools, SQL, Power BI, Python or R are an advantage.
• Experience creating reports, dashboards, or visualisations to communicate data insights is a plus.
• Data Entry & Cleaning: Ability to enter, clean, and process data to ensure accuracy.
• Analytical skills: Understanding of basic statistical analysis methods.
• Communication: Ability to present data findings in a clear and understandable manner to internal teams.

Qualifications and Experience:

• A degree or diploma in Data Science, Statistics, Mathematics, or a related field is required.
• Experience: 1-3 years in a similar role, with some exposure to data analysis, reporting, or dashboarding.
• Certifications: Certifications in Power BI, Tableau, or other related tools are an advantage.