Gen AI evaluators (Data Analyst)

Job Requirement:

• Identify key performance metrics and evaluate the success of Gen AI initiatives.
• Basic understanding of prompt engineering, data pre-processing, and data ingestion techniques in the context of Generative AI systems. (Good to have)
• Proficient in MS Office (Word, Excel, Project and PowerPoint)

Enhance Generative AI Accuracy:
1) Build and curate a comprehensive knowledge base to serve as a foundation for the Generative AI model.
2) Evaluate and analyse AI-generated responses to identify areas of improvement and optimize accuracy.

Response Analysis and Evaluation:
1) Identify, analyse, and assess the quality of AI-generated responses, ensuring they align with company standards and customer expectations.
2) Collaborate with the AI Development team to implement necessary adjustments to improve response quality.

Data Set Maintenance:
1) Deconflict and curate data sets across various platforms to ensure a diverse and clean input for the Generative AI model.
2) Regularly update and refine data sets to reflect evolving language trends and user preferences.

Knowledge Base Updates:
1) Perform daily updates to the knowledge base, integrating the latest product information, industry updates, and relevant content.
2) Ensure accuracy and relevance of information provided by collaborating with product owners and subject matter experts.

Demand Analysis:
1) Engage in call listening activities to identify emerging demand topics and customer preferences.
2) Provide insights and recommendations to the AI Project Manager for enhancing AI-generated responses in response to these demands.

Collaboration with Product Owners:
1) Establish effective communication channels with product owners to continuously enhance the knowledge base and refine AI responses.
2) Actively gather feedback and insights from product owners to improve the accuracy and relevance of AI interactions.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Officer, Country Risk Intmd Analyst - Hybrid based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Credit Risk Senior Analyst is an intermediate-level position responsible for conducting stress tests and monitoring the portfolio to ascertain and evaluate the provision requirement from IFRS9 perspective in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio stress testing or IFRS9 provisioning process and monitoring of the relevant models used for stress testing.

Responsibilities

• Contribute to the quarterly submissions for IFRS9 provisioning process, work with finance stakeholders to ensure timely submission of the provision numbers. Contribute to the quarterly/annually submissions for Stress Testing (CCAR/ICAAP/IWST) submission for loss forecasting.
• Manage stress test for the entire credit spectrum across multiple products (retail) and prepare risk management presentations for senior management
• Analyze model outputs and relate to portfolio and macroeconomic trends
• Utilize Statistical Analysis System (SAS) in a UNIX environment to perform risk, financial and data analyses including profiling, sampling, reconciliation, and quality testing
• Participate in developing, testing, and optimizing statistical risk models, ensuring consistency and regulatory compliance for the purpose of loss forecasting and IFRS9 provisioning.
• Perform Model Validations as per Model Risk Management Guideline
• Manage IFRS9 provisioning for the entire credit spectrum across multiple products and prepare risk management presentations for senior management
• Appropriately assess provision adequacy safeguarding Citigroup and it's assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-6 years relevant experience
• Knowledge of consumer risk analytics
• Ability to apply credit and risk principles toward business goals
• Demonstrated ability to synthesize, prioritize and drive results with a sense of urgency
• Proven ability to remain organized in a fast-paced environment, managing multiple projects
• Proven interpersonal, organizational and analytic skills
• Ability to work under pressure, multi-task and prioritize to meet deadlines.
• Highly proficient in MS Office – (Excel, Word, PowerPoint)
• Proficiency in SAS is preferred

Education:

• Bachelor’s/University degree or equivalent experience

Context:

• Data Solutions for Capital Markets IT (CMI) division which manages information systems for capital markets activities which includes Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients.
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through Scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related Finance fields.
• At least 2 years of relevant experience (Data Solutions)
• Strong communication to bring consensus on requirements.
• Functional knowledge of financial products, capital market processes & regulatory reporting.
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Strong problem-solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase), TSQL.

Job Responsibilities

· Perform credit worthiness analysis and reviews for existing and new customers.

· Assess and approve credit limit requests and provide support for payment terms recommendations.

· Prepare monthly credit and market risk reports.

· Comply with established processes.

· Prepare monthly credit and market risk reports.

· Development and implementation of credit and market risk framework and policies.

· Perform full credit analysis and provide credit and payment terms recommendation.

· Execute the annual compliance plan under the direction and supervision of a senior compliance officer or team leader.

· Provide support to senior compliance officers in organising, designing and delivery of compliance training.

· Conducts regular assessments to determine whether policies are compliant with the law.

· Provide compliance advisory to business units and business functions.

· Other duties assigned by superior

Job Requirements :

· Candidate must possess a Degree in related field or equivalent

· Effective team player with at least 3-year experience in risk analysis / control management

· Good team player and problem-resolver

· Self-motivated and be able to work under pressure and have sense of urgency

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

The Network Services Support (NSS) team under CTI (Citi Technology Infrastructure), provides 24x7x365 network support in a dual hemisphere, 12hours shift rotation, follow the sun model with one command center in Irving, Texas and the other in Singapore. Each center provides real-time backup for the other enabling efficient transfer of operations.

The NSS supports over 45,000 Network devices including 15,000 data circuits across 103 countries covering North America, Latin America, EMEA, Asia Pacific regions. The NSS is the single point of contact for all network related issues and provides end to end support for the Global Citi network.

As a team member of Network Services Support, your responsibilities includes:

• Providing Technical Support for the firm’s global network with a focus on both network infrastructure projects and infrastructure break fixes.
• To represent Network Services Support (NSS) professionally on conference calls with cross functional partners throughout the technology organization while conducting in depth technical investigations of ongoing incidents involving network connectivity and performance issues.
• Ensuring infrastructure changes, authorization requests, communications to stakeholders for post change testing, arrangement of hardware replacements are completed complying with established process and execute due diligence in planning to prevent causing disruption of services, in compliance with defined IT processes and procedures.
• Display competency and professionalism on conference calls for major incidents which may or may not be due to a failure in NSS managed technology infrastructure. Ability to drive major incident calls as the lead network representative with assertiveness, logical troubleshooting along with clear and concise communication towards both external and internal stakeholders.
• Performs post mortem Root Cause Analysis for complex, high visibility issues or major incidents within tight timeline and the ability to drive vendors assertively to produce justifiable root causes in a professional manner.
• Maintain focus and poise during the support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution.
• Collaborate and communicate accurately with people at different technical knowledge level ranging from Subject Matter Experts, Services Managers to Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible.
• Good understanding of Software defined networking (SDN) technologies concepts and the evolution and deployment approaches of SDN technology across traditional IP networks.
• Perform pre-defined configuration assurance/standard checks to satisfy Risk & Control and Safety & Soundness initiatives as part of proactive configuration management of all NSS managed technology infrastructure.
• Refine and improve existing processes to accomplish the desired results with better efficiencies and effectiveness.
• Maintain written operational procedures for the organization including document reviews at predefined intervals, ad-hoc procedure updates in response to operational events, and consistently high quality document management.


Skills and Experience Required

• 7+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Expert level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Strong knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Expert working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Strong working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Strong working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes; CCNP, CCIE, JNCIS, JNCIP, etc
• Strong knowledge in SDWAN technology.
• Intermediate to Expert software or programming knowledge in Python, JSON, Certified Scrum Master, NSO and in Terraform, AWS (Solutions Architect), Kubernetes, is a plus.

General Attributes, Characteristics, and Capabilities

• Highly assertive communications skills, commanding personality while maintaining professionalism. Ability to engage a large audience and lead the discussion with clear, concise, and highly assertive communication.
• Capable of understanding customers’ requirements and setting the correct expectation to stakeholders to prevent re-work or incorrect project delivery.
• Effective prioritization skills and high energy. Ability to work in a fast-paced network operations environment. Ability to work under pressure with conflicting priorities and a fluctuating and potentially voluminous operational and project based workload.
• Ability to articulate technical information to large audience with various levels of technical knowledge base, including a business management audience that may lack a deep technical understanding of internetworking technology solutions. Ability to drive communication between business leaders and IT. Must exhibit sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence.
• High sense of urgency and commitment to exceed customer expectations. Strong personal work ethic, inspires excellence and enthusiasm amongst peer group
• Resilient and highly responsive in overcoming adversity, ability to work through a multitude of challenges/obstacle in order to achieve the desired end result
• Process oriented; self-disciplined and settles well into established systems and structures. Focuses on the journey as well as the destination.
• Ability and flexibility to operate within tightly controlled operational procedures. Proficiency in managing customer satisfaction requirements within the confines or operational procedures to achieve a suitable outcome for all stakeholders.
• Demonstrated technical competencies and history of increased responsibilities during previous three years. Strong dedication towards continual growth and self-improvement including year-over-year progression in industry certifications and overall technical proficiencies and knowledge base.
• Strong analytical, organizational, written and interpersonal skills

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

As a core member of our LLM Global Data Team, you'll be at the heart of our operations. Gain first-hand experience in understanding the intricacies of training Large Language Models (LLMs) with diverse data sets. Through our carefully designed rotation program, you'll witness how high-quality data is meticulously crafted and used. After completing your rotation, you will have the chance to select your area of expertise. This will be your stepping stone to lead, train, or oversee larger data operation projects.

Your Role Will Involve:

1. Lead multiple data labeling projects simultaneously, ensuring cross-functional alignment to establish advanced data standards and optimized workflows. This involves assembling specialized taskforces, coordinating milestones, and driving agile progress management. Additionally, assess requirement feasibility, design tailored project management strategies and SOPs, and support continuous operational improvements to effectively meet diverse needs.

2. Gain hands-on experience in data production, including drafting, revising, and data acceptance evaluation, while developing specialized skills across different data formats and content verticals to independently deliver high-quality data. This provides insight into the synergy between human input and data in LLM training.

3. Collaborate with product managers and engineers to assess, enhance, and experiment with operational processes, focusing on quality and productivity improvements. Interprete and translate safety stance and advisories into operational requirements. Perform routine data analysis on model performance, anticipate project risks, address urgent issues, and implement effective risk control measures.

4. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Qualifications

Minimum Qualifications:

1. Excellent English writing and critique skills.

2. Comfortable working in a project-based fast-paced environment, where quality standards iterate quickly with research and experiment progress.

3. Comfortable with meeting deadlines, multi-tasking, and generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.

4. A minimum of 2 years of experience in project management within content-related projects or operations, with a strong preference for backgrounds in journalism, teaching, writing, or text editing. Experience in leading AI/LLM companies or within the Trust and Safety industry is highly valued.

Preferred Qualifications:

1. Candidates should be intelligent, diligent, and skilled in providing guidelines, analyzing cases and structuring complex operational improvements.

2. A deep interest in LLMs, human behavior and user experience is essential. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating.

Note: This role requires a paper test prior to interviews.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

As a core member of our LLM Global Data Team, you'll be at the heart of our operations. Gain first-hand experience in understanding the intricacies of training Large Language Models (LLMs) with diverse data sets. Through our carefully designed rotation program, you'll witness how high-quality data is meticulously crafted and used. After completing your rotation, you will have the chance to select your area of expertise. This will be your stepping stone to lead, train, or oversee larger data operation projects.

Your Role Will Involve:

1. Lead multiple data labeling projects simultaneously, ensuring cross-functional alignment to establish advanced data standards and optimized workflows. This involves assembling specialized taskforces, coordinating milestones, and driving agile progress management. Additionally, assess requirement feasibility, design tailored project management strategies and SOPs, and support continuous operational improvements to effectively meet diverse needs.

2. Gain hands-on experience in data production, including drafting, revising, and data acceptance evaluation, while developing specialized skills across different data formats and content verticals to independently deliver high-quality data. This provides insight into the synergy between human input and data in LLM training.

3. Collaborate with product managers and engineers to assess, enhance, and experiment with operational processes, focusing on quality and productivity improvements. Interprete and translate safety stance and advisories into operational requirements. Perform routine data analysis on model performance, anticipate project risks, address urgent issues, and implement effective risk control measures.

4. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Qualifications

Minimum Qualifications:

1. Excellent English writing and critique skills.

2. Comfortable working in a project-based fast-paced environment, where quality standards iterate quickly with research and experiment progress.

3. Comfortable with meeting deadlines, multi-tasking, and generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.

4. A minimum of 3 years of experience in project management within content-related projects or operations, with a strong preference for backgrounds in journalism, teaching, writing, or text editing. Experience in leading AI/LLM companies or within the Trust and Safety industry is highly valued.

Preferred Qualifications:

1. Candidates should be intelligent, diligent, and skilled in providing guidelines, analyzing cases and structuring complex operational improvements.

2. A deep interest in LLMs, human behavior and user experience is essential. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating.

Note: This role requires a paper test prior to interviews.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Contract Duration: 12 months (Convertible/Renewable depending on performance)
• Hybrid working arrangement

Job Summary
We're seeking an experienced Systems Analyst professional to support and enhance our in-house ERP systems. In this role, you'll handle user support, lead system improvements, manage projects, and optimize business processes. Working with cross-functional teams, you'll maintain critical applications while ensuring smooth operations in our manufacturing environment. The ideal candidate brings 4+ years of IT support experience, strong Oracle database knowledge, and expertise in ERP systems.

Job Description

• Provide comprehensive support for in-house applications, ensuring smooth functionality and addressing user concerns.
• Analyze business processes and requirements, offering recommendations for enhancements and optimizations.
• Develop and maintain relevant documentation, including user manuals, process flow diagrams, and system specifications.
• Independently conduct user acceptance testing (UAT) and collaborate with users to validate system functionality.
• Proactively engage with stakeholders to gather requirements, clarify needs, and propose effective solutions.
• Plan and schedule project milestones to ensure timely and efficient execution.
• Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.

Job Requirement:

• Degree in Computer Science or Information Technology or other related fields
• Strong knowledge of ERP systems, Sales Order, Finance, and MRP applications.
• A minimum of 4 years of experience in IT application support, with a good understanding of the Software Development Life Cycle (SDLC).
• Hands-on experience with Oracle databases and strong technical proficiency.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and communicate well at all levels.
• Proficiency in SQL for database querying, reporting, and data management.
• Experience in the Manufacturing sector would be advantageous.

• Perform system performance test and evaluation and customer qualification focusing on vision inspection system.
• Evaluating and establishing vision system performance specifications.

Requirements:

• Diploma in Engineering or equivalent.
• At least 2 years of experience in semiconductor device manufacturing processes, quality control, and optical inspection systems.
• Proficient in C++, C#, or Python.
• Good understanding in Vision/Optical Inspection System and Statistical data analysis.
• Ability to troublshoot electronics/PC hardware system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary

We are seeking a skilled IT Business Analyst with a strong interest in analyzing business processes and driving process re-engineering initiatives to enhance operational efficiency.

You will be part of the IT Application team supporting In-house applications.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering,
• At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Knowlege of software development lifecycles and agile methodologies;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• Agile / Scrum certified;
• CBAP (Certified Business Analysis Professional) certification.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

• Determining business needs via consultation, business analysis, and targeted observations.
• Assessing existing SAP operation process and recommending improvements.
• Performs planning, analysis, designing, requirements definition, functional design, development, testing and implementation of SAP solutions, via configuration, enhancements, and customization.
• Provides support for difficult and complex system environments.
• Provides support, assistance, and training to users.
• Deploying SAP solutions and ensuring smooth system integration to various systems pertaining to FICO/Finance and PS/Project Systems.
• Providing SAP system support and end-user training.
• Performing rigorous documentation of SAP processes and presenting progress reports.
• Perform role of trouble-shooter, successfully identifying system inconsistencies and implementing optimum business solutions and business process enhancements.
• Involve in business analysis and technical design session with business and technical staff to develop requirements document and ETL specifications.
• Perform role of supporting business and operation needs such as audit and compliance, both internal and external, etc.
• Ensuring compliance in industry regulations.
• Strengthen organizational capability and build downstream domain knowledge through facilitation of knowledge transfer sessions for employee.
• Keeping abreast of the latest SAP offerings, updates, and developments. Experience in analysing and identifying SAP Service Pack impact, preparing release notes for transport, preparing FFID log and other SAP logs.

Required Skills:

• SAP-accredited certification.
• Intensive knowledge of SAP systems, deployment, and integration.
• Excellent teamwork, collaboration, interpersonal, and communication skills.
• Superb analytical and problem-solving abilities.
• Excellent organisational and time-management skills.
• Effective communication with business users and vendors
• Ability to work under business focused and fast-moving environment
• Always projecting a positive outlook in a fast-paced, sometimes stressful environment
• Strong management and leadership skills with a proactive participative management style, and
• Ability to instill and reinforce a strong customer service and business-oriented ethic in the entire team.
• Able to write scripts and develop programs with ABAP, SAP Query and/ or SAP UI5 in a S/4 HANA environment is a plus.
• Ability to multi-task and manage multiple deliverables and projects at the same time.

Qualifications/Experience

• At least 3-5 years’ experience as a SAP consultant in a similar industry and in FICO as well as Project Systems.
• Knowledge and experience in Material Management, Sales & Distribution and Plant Maintenance, Product Lifecycle Management, Production Planning, Quality Management and Customer Service is a plus.
• Must have experience in SAP S/4 HANA and FIORI.
• Must have experience in planning, analysing, designing, developing, testing, implementing, documenting, and training in S/4 HANA FICO/Finance and/or S/4HANA PS/Project Systems.
• Experience in making effort & duration estimates based on requirements, design, testing, and implementation including data mapping, and interface is added advantage.
• Minimal Bachelor of Bachelor or above degree in Computer Science, Information Technology, or similar preferred.

Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.

Join us to do the best work of your career and make a profound social impact as a Advisory Systems Engineer on our Systems Engineering team in Singapore.

What you’ll achieve
As an Advisory Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.

You will:

•Build and communicate an account technology plan which includes future state architectures, tactical initiatives and achievements and business relevant technology solutions.
•Research and communicate technology, industry and market trends and mentor customers on their application.
•Maintain knowledge of driven solutions to efficient address; understanding of HDS, IBM and NetApp Storage Solutions is essential.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

•Relevant selling experience or hands-on implementation/architecture experience (in vendor, partner, customer or SP).
•Ability to engage with and influence key customer decision makers, from CIO level to enterprise architects, application owners and development teams, as well as LOB functions working down to the Private Cloud teams, bridging the gap between the customer ITSM and DevOps cultures.
•Knowledge or certification in ITIL, TOGAF or similar qualifications.
•Understanding of VMware, Multi-cloud, Security and Application development.

Desirable Requirements
•Senior-level sales engineer with expertise in sophisticated products and services offerings.
•Field sales experience or related experience in a relationship selling role with a bachelor’s degree.

Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.

Join us to do the best work of your career and make a profound social impact as a Advisory Systems Engineer on our Systems Engineering team in Singapore.

What you’ll achieve
As an Advisory Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.

You will:

•Build and communicate an account technology plan which includes future state architectures, tactical initiatives and achievements and business relevant technology solutions.
•Research and communicate technology, industry and market trends and mentor customers on their application.
•Maintain knowledge of driven solutions to efficient address; understanding of HDS, IBM and NetApp Storage Solutions is essential.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

•Relevant selling experience or hands-on implementation/architecture experience (in vendor, partner, customer or SP).
•Ability to engage with and influence key customer decision makers, from CIO level to enterprise architects, application owners and development teams, as well as LOB functions working down to the Private Cloud teams, bridging the gap between the customer ITSM and DevOps cultures.
•Knowledge or certification in ITIL, TOGAF or similar qualifications.
•Understanding of VMware, Multi-cloud, Security and Application development.

Desirable Requirements
•Senior-level sales engineer with expertise in sophisticated products and services offerings.

•Field sales experience or related experience in a relationship selling role with a bachelor’s degree.

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position Summary:

We are seeking a detail-oriented and analytical Product Analyst Intern to join our dynamic team. The intern will assist in collecting and analyzing data, identifying trends, and helping to make data-driven decisions to improve our product offerings.

Candidates who are able to commit for a full-time internship anytime from Feburary 2025 onwards are strongly encouraged to apply.

Key Responsibilities:

• Gather data from various sources including user feedback, sales data, and market research;
• Create detailed reports and presentations to communicate findings and recommendations to the product management team;
• Conduct research on market trends to provide insights for product development and strategy;
• Collaborate with product managers and developers to understand product requirements and assist in the product development lifecycle.
• Assist in the design and execution of user tests to gather feedback on product features and usability.
• Monitor and analyze product performance metrics, identifying areas for improvement and opportunities for growth.
• Work with cross-functional teams including marketing, sales, and customer support to ensure product success and alignment with business goals.

Qualifications:

• Currently pursuing a degree in Business, Marketing, Economics, Statistics, Data Science, or a related field.
• Proficiency in data analysis tools such as Excel, SQL, or other statistical software is required.
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Prior internship or project experience in product analysis or a related field is a plus.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities:

• As the main contact for first-level end-user support, oversee and manage complex technical issues in a fast-paced business environment.
  
• Operate and maintain VMware vSphere and Horizon VDI environments, conducting daily administration tasks such as upgrades, patches, and security configurations.
  
• Monitor and optimize these environments, evaluate risks, and troubleshoot workloads.
  
• Stay current on virtual machine technologies.
  
• Provide 24/7 on-call support, lead post-delivery teams for projects related to client applications, and maintain the Inventory Asset list.
  
• Create and manage technical documentation and compile diverse maintenance reports.

Requirements:

• Proficient in ITIL Framework practices.
  
• Competency in Quality Escalation Management, Exception Handling, Costs/Overhead Management, and Contract Renewal, ensuring all SLAs are met.
  
• Competence in Backup and Recovery Solutions.
  
• Experience supporting enterprise virtualized environments on Desktop, OS, Client Applications, and Mobile Phones

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Senior Sales Executive

• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm
• $2800 - $3800 + Transport Allowance + Commission

Job Requirements:

• Min. qualification Nitec, Higher Nitec, Diploma or equivalent.
• Is a plus if possess class 3 driving licence and have own transport.
• Able to start work immediately or within short notice.

Job Responsibilities:

• Develop new business opportunities.
• E-commerce, product marketing, Customer Relationship Management (CRM) to help manage current customer and potential customer.
• Resolve customer complaints regarding sales and service.
• Prepare quotation and handle negotiations.
• Provide after sales follow-up on quality issue.
• Maintain and grow current contract base by capturing new customer and sustaining existing customer.
• Prepare and follow-up of contract quotation.
• Coordinate with the team to ensure the efficiency and effectiveness of contract execution.
• Involve in exhibition & others.
• Other tasks assigned by management.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Summary:

• Understand the core of each system requirement and offer HR solutions from a system-oriented perspective, eg. Collect user needs, Review Proposal, Vendor management, System Testing

Job Responsibilities:

• Based on the business objectives of the HR Operation team, develop a system strategy plan and implementation roadmap.
• Develop or review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered.
• Cooperate with Global Operation Improvement process experts and front-line operation teams to analyze business requirements and evaluate system solutions, ensure that the HR Operation system project is launched, and accepted by front-line operation colleagues.
• Based on the seven main processes of HR Operations: onboarding, offboarding, transfer, dispatch, compensation and benefits, employee relations, and employee helpdesk, drive the direction of system iteration to ensure that the system and process can serve HR operation business operation in the long run.
• Continuously improve the HR Operation system request management and system project management mechanism to ensure that the mechanism is effectively implemented, and the demand is delivered with high quality and efficiency.
• Cooperate with four regional Operation Improvement teams worldwide to continuously improve the regional demand analysis and reporting capabilities and improve the quality of regional system requirements.

Minimum Qualification:

• Bachelor's degree or above, major in human resources, computer science, information management, or related fields.
• Project Experiences in system implementation and HR business processes for large groups or internet companies
• Strong ability to understand and analyze requirements, systematic and structured logical thinking ability.
• Has deep insight into business, highly sensitive to data, able to handle complex business models and independently complete configurations.
• Possess strong communication and teamwork skills; strong learning ability, self-motivation and stress resistance; possess high execution ability and a down-to-earth work spirit.
• Experience in implementing large-scale system projects such as SAP and Workday are preferred.
• Consulting industry background and experience in self-developed system projects are preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Salary : $2,000 – $2,500
• Working Days: Monday - Friday 8.15am-5.30pm
• Location: Tuas (Transport provided at Lakeside & Boon Lay MRT station)

Responsibilities:

• Upkeep of Accounts Payable / Accounts Receivable Module
• Ensure timeliness in payment / collection to vendors / customers
• Issuance of Debit and Credit Notes
• Maintain petty cash vouchers and preparation of expenses claim and record transactions into accounting system
• Arranging payment to suppliers
• Reconciliation of suppliers’ statement of accounts
• To assist GST submission quarterly and reconciliation between accounting system and IRAS/Custom to meet MES compliance
• Perform other duties as assigned

Requirements:

• Diploma in accountancy, LCCI, CAT or its equivalent
• Familiar with Navision accounting system is a plus point

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Benefits Summary:

• Up $4000 + Bonus + Benefits
• 5 Days work week
• Working Location: North
• MNC with good working environment

Responsibilities:

• Performing troubleshooting, maintenance and servicing on the fire fighting systems & equipments
• Attend and perform on site repairs
• Provide customer service support
• Conduct training for the customers related to the products
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6593839640

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https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH

Registration No: R1658602

EA License No: 20C0278

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

Senior / Engineer (System Operation), Facilities Management (2 Year Contract)

The candidate reports to the Senior Manager, FM (Electrical & Building Technologies team) and assist in the planning and operations of the Integrated Control Centre (ICC) to support the premise facilities operate smoothly.

• Maintenance experience with Mechanical & Electrical systems and equipment
• Facilities operation management experience in mission-critical facilities
• Healthcare setting experience

Responsibilities

• Integrated Control Centre (ICC) Operations: Oversee 24/7 operational readiness of essential M&E and building services.
• Service Recovery: Ensure prompt recovery from equipment and system breakdowns to minimize disruptions.
• Process Improvement: Implement and manage workflow enhancements for control centre operations.
• IBMS Management: Oversee and ensure operational efficiency of the Integrated Building Management System (IBMS).
• Reporting and Monitoring: Provide timely reports on:
  • Fault alarms
  • Water and energy utilization
  • Permit-To-Works
  • Dashboard updates (data visualization)
• Performance Audits: Monitor and audit performance standards of outsourced Managing Agent operations within ICC.
• Perform tasks assigned by the Head of Department (HOD).

Requirement

• Degree in Electrical and Electronic Engineering, Mechanical Engineering, System Engineering, or Facilities Management
  • Engineer: 0-4 years of related experience
  • Senior Engineer: 5-6 years of related experience (or Diploma with at least 10 years)
• Trained and obtain certificate in Site Emergency Management or Incident management or Fire Incident in Workplace or equivalent will be an advantage

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• Min. 12 years of IT Infrastructure & System Security management experience, preferably prior experience in Site Reliability Engineering, API gateways for Cross-border payments production support & & monitoring.
• In depth knowledge of SRE Tools and/or cloud services, in particular AWS and Azure Clouds
• In depth knowledge of cloud services, in particular AWS and Azure Clouds.

Job Summary:

We are seeking a highly skilled and experienced VP/SVP of Digital Asset Technology Operations to lead our IT infrastructure and Security team. The ideal candidate will be responsible for overseeing the IT infrastructure & Security, which include site reliability engineering, API gateways for Cross-border payments production support & & monitoring, production releases and optimization of our technology infrastructure, ensuring the highest levels of availability, performance, and security.

You will be working closely with our Chief Operating Officer in accordance to the requirements of business needs, technology platforms, information security, regulatory, and compliance.

Together with the team, you will be working with internal and external stakeholders on Infrastructure Platforms, Identity & Access Management team, including assignments that may consist of parts of a single technical area, application, software, or technical methodology within the infrastructure engineering discipline.

Key Responsibilities:

- Infrastructure Management:

• Oversee the design, implementation, and maintenance of the company’s technology infrastructure, including servers, networks, storage systems, HSM and cloud services.
• Ensure the infrastructure is scalable, reliable, and secure to meet current and future business needs by conducting capacity planning in cooperation with the business lines and development teams.
• Manage external vendors, including monitoring of the SLA.
• Maintain a tight control on costs.
• Oversee day-to-day IT operations, ensuring efficient and effective service delivery.
• Monitor production and provide support to ensure timely resolution of incidents and problems, liaising with the relevant IT software support and development teams to resolve incidents. Handle the crisis management process if needed.
• Develop and enforce policies and procedures for incident management, problem management, and change management.
• Monitor system performance and implement proactive measures to prevent issues.
• Be the main person in charge for IT audits and regulatory inspections.

- Risk & Control Management:

• Assess the effectiveness of controls, determine the impact of control issues, identify corrective action, and track issues to closure.
• Perform risk assessments, regulatory and compliance assessments for services and processes.
• Partnering with internal and external parties to manage technology and infra related risks and compliance to regulatory requirements.

- Compliance & Security:

• Ensure compliance with industry standards, regulatory requirements, and internal policies.
• Implement and maintain robust security measures to protect the company’s data and systems.

- Foster a culture of continuous improvement and operational excellence.

- Manage of team of IT professionals in Singapore.

Qualifications:

• Degree in Computer Science, Information Technology, or a related field.
• Minimum of 12 years of experience in IT infrastructure management, preferably within Financial Services or Fintech environment.
• Prior experience in Site Reliability Engineering, API gateways for Cross-border payments production support & & monitoring, incident management, troubleshooting issues, etc.
• In depth knowledge of SRE Tools and cloud services, in particular AWS and Azure Clouds.
• Familiar with information security, audit and risk management functions.
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Fluency in English and Chinese in both languages as one needs to manage our English and Chinese-speaking clients and stakeholders.
• Experience in the financial industry and knowledge of Singapore’s regulatory requirements.
• Knowledge of crypto and related infrastructure are a plus.

Job Title: Human Resource Executive

Reports to: HR Manager

Job Purpose:

To support the HR department by managing day-to-day HR operations, including recruitment, payroll, employee relations, and benefits administration. This position ensures that all HR functions are performed in compliance with company policies and relevant labor laws.

Key Responsibilities:

1. Recruitment & Staffing:
   • Assist in developing and posting job advertisements on various platforms.
   • Screen resumes, conduct initial interviews, and coordinate interview schedules with hiring managers.
   • Prepare employment contracts and handle onboarding for new employees.
2. Employee Relations:
   • Serve as a point of contact for employee inquiries regarding HR policies and procedures.
   • Assist in organizing employee engagement activities and events.
3. Payroll & Benefits Administration:
   • Prepare and process payroll, ensuring accuracy and timeliness.
   • Manage employee benefits, including leave, insurance, and other welfare schemes.
4. Training & Development:
   • Coordinate and schedule employee training programs, including internal and external sessions.
   • Maintain training records and ensure proper documentation of completed courses.
5. HR Administration:
   • Maintain accurate and up-to-date employee records in the HR system.
   • Prepare HR-related reports such as headcount, turnover, and leave reports.
   • Ensure compliance with local labor laws and employment regulations.
6. Performance Management:
   • Assist in the coordination of performance appraisal exercises and processes.
7. HR Policies & Procedures:
   • Assist in the formulation and communication of HR policies and procedures.
   • Ensure that company policies comply with relevant legal and regulatory requirements.
   • Provide guidance to employees on HR policies and ensure consistent application across the organization.

Qualifications & Skills:

• Diploma or Degree in Human Resource Management or a related field.
• At least 1-2 years of relevant work experience in human resources is preferred.
• Good understanding of HR principles, practices, and employment laws.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong organizational skills and attention to detail.
• Good interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• A proactive and problem-solving approach to tasks.
• Knowledge in Info-Tech Cloud HRMS System an added advantage