Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities:

• As the main contact for first-level end-user support, oversee and manage complex technical issues in a fast-paced business environment.
  
• Operate and maintain VMware vSphere and Horizon VDI environments, conducting daily administration tasks such as upgrades, patches, and security configurations.
  
• Monitor and optimize these environments, evaluate risks, and troubleshoot workloads.
  
• Stay current on virtual machine technologies.
  
• Provide 24/7 on-call support, lead post-delivery teams for projects related to client applications, and maintain the Inventory Asset list.
  
• Create and manage technical documentation and compile diverse maintenance reports.

Requirements:

• Proficient in ITIL Framework practices.
  
• Competency in Quality Escalation Management, Exception Handling, Costs/Overhead Management, and Contract Renewal, ensuring all SLAs are met.
  
• Competence in Backup and Recovery Solutions.
  
• Experience supporting enterprise virtualized environments on Desktop, OS, Client Applications, and Mobile Phones

Follow us for more updates, interview tips!
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?

Be ready to embark on a journey which offers you an exciting opportunity!

HERE’S A SHORT INTRO OF WHO WE ARE

Since 2005, finexis has been more than just a financial services provider – we are lifelong confidantes, guiding clients through every stage of their financial journey. As the largest and fastest growing independently-owned financial advisory firm in Singapore, we are proud to have over 900 consultants and staff, $1 billion in assets under advisory, and strategic partnerships, that establish us as a market leader in personalised financial services.

We deliver tailored financial solutions in wealth management, investment planning, and risk management, all driven by our mission to impact lives beyond finance.

WHAT TO EXPECT

This role includes reporting and data analytics, performance management, business partnering and decision-making support.

WHAT YOU'LL DO

• Support business performance management cycles, including planning & budgeting, target setting, performance review, providing management information and analytics (scheduled and ad-hoc), etc.
• Responsible for streamlining and controlling business and financial data processes to ensure the accuracy and reliability of reports and analysis
• Serve as subject matter expert in designing, building, and maintaining business intelligence tools and dashboards
• Conduct comprehensive market studies to generate actionable business intelligence and strategic insights
• Support initiatives to develop financial models, prepare business cases, and support the implementation of strategic initiatives
• Create and maintain reusable scripts and macros to streamline data extraction, aggregation, and validation processes across multiple data sources
• Undertake special projects and assignments as and when required.

WHO YOU ARE

• Degree in Accountancy, Finance, or related disciplines
• 3 years of working experience in Big 4, financial services, or e-Commerce sectors with financial analyst exposure
• Hands-on experience with Tableau is highly desirable
• Strong analytical and problem-solving skills, with the ability to exercise sound judgment and intuitive thinking
• In-depth understanding of data structures and data management
• Meticulous, problem solver with a can-do attitude and a desire to excel
• Team player with excellent verbal and written communication skills
• Ability to work in a fluid, dynamically changing, and results-oriented environment

We are seeking a motivated and detail-oriented Digital Business Analyst Intern to join our dynamic team. As an intern, you will gain valuable hands-on experience in various aspects of business analysis, including tender and RFP preparation, as well as presentation development. This role offers an excellent opportunity to learn from experienced professionals and contribute to impactful projects.

Responsibilities:

• Assist in analysing RFP and tender requirements, breaking down complex requirements into manageable components
• Support the preparation and submission of comprehensive RFP/tender responses
• Collaborate with subject matter experts to gather technical information and pricing details
• Maintain and organize proposal content library and response templates
• Track submission deadlines and help manage the proposal timeline
• Create and format proposal documents using Microsoft Office Suite
• Assist in quality control and proofreading of final submissions
• Document best practices and lessons learned from each proposal

Profile

• Currently pursuing or recently completed Bachelor's degree in Business Administration, Economics, Information Technology, or related field
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite (especially Word, Excel, and PowerPoint)Detail-oriented with strong organizational skills
• Ability to work under pressure and meet strict deadlines
• Basic understanding of business processes and documentation
• Well versed with MS Office – Word, PPT

Technical Support and Troubleshooting

· Provide first level support for end-users, including handling software and hardware issues.

· Install and configure new hardware and software, basic Wi-Fi setup, ensuring it integrates seamlessly with existing systems.

· Main projects involving but not limited to inflight point-of-sale solution, inflight marketplace, RFID inventory management.

· Create monitoring jobs to report status/issues for key activities.

Technical Skills

· Knowledge, familiar with C#, basic debugging.

· Basic understanding of Cloud technologies.

· Hunger to learn and apply new technologies across platforms.

· Proactively validate the current tech used and suggest areas for improvements.

· Good to have: Kotlin, React Native, mobile app knowledge.

Project Management

· Assist in the planning and implementation of IT projects, ranging from system upgrades to new system deployments.

· Coordinate with different departments to ensure IT projects align with business objectives and timelines.

· Monitor project progress, address any issues that arise, and ensure projects are completed on schedule.

· Participate in user acceptance testing, develop test cases.

Business and User Liaison

· Collaborate with business users to understand their IT requirements and challenges.

· Translate business requirements into technical specifications for vendor implementation.

· Provide training and support to users on new systems or functions.

· Act as a bridge between the IT team and other departments, ensuring clear communication and effective collaboration.

Requirements

· Bachelor’s degree in Computer Science, Information Technology, or related field.

· Prefer 2-3 years of experience in Systems Engineer or a similar role.

· Strong knowledge of Windows and macOS operating systems, as well as common software applications.

· Must equipped with knowledge and familiarity with C#.

· Good to have knowledge with Kotlin, React Native, and basic debugging.

· Ability to diagnose and resolve technical issues with hardware, software, and peripherals.

· Excellent communication and interpersonal skills, with a customer-focused attitude.

· Ability to work independently and as part of a team in a fast-paced environment.

· Strong organizational skills and attention to detail.

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client delivers a broad array of solutions and services, featuring IBMS, Smart Facility Management, IoT and Data Analytics, ELV Systems, as well as Network Infrastructure and ICT solutions.

• Perform testing of DCS/DDC/PLC with SCADA software.
• Conduct the communication test for Devices using different protocol.
• Arrange and submit documents and report as per the requirement.
• Ensure timely completion of commissioning activities.

Requirements:

• Diploma in Electrical Engineering or equivalent
• At least 2 years of experience in Industrial/Process automation, building ACMV systems for Built Environment Projects.
• Experience in building management systems will be advantageous.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected].

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Description

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates to join our fellowship programmes as Clinical Fellows.

As a Clinical Fellow, you will undergo the approved training programme by the Singapore Medical Council.

Job Requirements

• Active in clinical practice for 3 years preceding the application of medical registration with Singapore Medical Council;
• Possess basic medical degrees from an accredited medical university or its medical school, preferably with a postgraduate diploma or medical degree;
• Possess a 12-month of completed housemanship/internship postings;
• Possess a 3-year post housemanship/internship clinical experiences;
• Fulfil the English Proficiency requirements of Singapore Medical Council, if basic degree is not in English medium;
• Must be registered with the Medical Council or its relevant licensing authority from the country of practice;
• Must be sponsored by the government, or regional health authority or an appropriate institution (with a full-time employment of 40 hours or more per week) of the home country;
• Must be certified to be of a good standing by the Medical Council or its relevant licensing authority;
• Must be successfully registered with the Singapore Medical Council;
• Must be eligible for the relevant pass and Visa from the Ministry of Manpower, Singapore.

Qualifications

• MBBS or equivalent basic medical degree and/or
• Postgraduate qualifications relevant to the department’s specialty or nature of clinical training

We are looking for a Business Analyst to be a part of our #blazeclan Singapore team!

This is an exciting opportunity for a qualified professional with an overall 2+ years of experience to join and add value to one of the Fastest Growing BIC (Born in the Cloud) company.

We would like to hire enthusiastic people who thrive on taking on challenging roles in order to give them an opportunity to hone new skills and try novel approaches.

As we are growing, we embrace diversity in thought, contribution and are committed to providing an equitable work environment.

Experience: Nrs of Years 2+

Location: Singapore

Salary Range: SGD 4000 – SGD 8000

JOB DESCRIPTION:

Responsibilities

• Support the project management for the system development and implementation activities
• Develop business process flows and obtain stakeholder sign-offs
• Facilitate process workflow modelling to collaborate on to-be state/process illustration and closing the gaps between workstreams
• Hold the pen to capture user requirements into features, user stories and acceptance criteria
• Prepare and manage the reporting to communicate project risks, issues and actions to stakeholders
• Ensure that the team adheres to committed timelines and deliverables and assist in de-risking
• Facilitate the creation of test scenarios (where required), training documentation, preparation of test data, collation of change requests, capture of test evidence and ensure the successful completion of UAT
• Co-ordinate user training according to plan
• Hold the pen for L5 documentation (if superusers are unavailable) to refresh L5 documentation
• Other governance, documentation and process work as required

Competencies

• Candidate will need to liaise with stakeholders in China. Proficiency in Mandarin will be highly advantageous
• Excellent documentation skills for project and system development and testing
• Excellent Visio skills
• Excellent skills in using Azure DevOps for iteration planning, task allocation and tracking and test plans
• Outstanding time management, communication, and organisation skills

---------------------------------

We are Great Place to Work certified; looking for technically forward, cloud-savvy professionals.

Join us and commit to work in an ambiance that is free of prejudices.

If you think you could be the perfect fit for us, then take the leap and apply today!

Let us know at: [email protected]

We would love to hear from you!

We are seeking a motivated and detail-oriented Junior Business Analyst to join our Corporate Systems team. The successful candidate will be responsible for essential application and operational support, incident management, and maintaining technical documentation for various platforms and applications under the Administrative, Campus, and Facilities domain. The Junior Business Analyst will collaborate closely with the user community, internal technical teams, and other stakeholders to leverage technology for business needs and operations.

Duties & Responsibilities
Application & Operation Support

• Provide maintenance and support of applications.
  Monitor and resolve issues promptly to ensure minimal disruption to business
  

operations.
Incident Management

• Manage and resolve incidents, ensuring they are logged, tracked, and resolved in a timely manner.
  Collaborate with technical teams to identify the root cause of incidents and implement solutions to prevent recurrence.
  

Technical Documentation

• Develop and maintain comprehensive technical documentation for systems and applications.
  Ensure documentation is up-to-date and accessible to relevant stakeholders.
  

Quality Testing

• Conduct quality testing for system fixes and enhancements to ensure they meet specified requirements.
  Coordinate with technical teams and users to validate the system changes do not adversely affect business processes.
  

Stakeholder Collaboration

• Work closely with the user community to understand their problems and needs, provide workaround and solutions.
  Liaise with internal technical teams and external vendors to coordinate on fixes and resolution.
  

Documentation and Reporting

• Maintain comprehensive documentation of systems, processes, and incident resolutions.
  Prepare regular updates on incident management and application support activities.
  

Requirements

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• Proficient in MS Office, MS SQL, Oracle SQL, Sharepoint, and Web Development.
• 2 to 3 years of relevant experience in application development, system maintenance & support.
• Strong analytical and problem-solving skills.
• Good grasp of IT technologies, methodologies, systems and software applications.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with different levels of stakeholders, including users and internal technical teams.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Experience in Higher Education industry is a bonus.

Internal ref: 9298

Regards,

Lini

Recruitment Consultant

R22108463

Job Description:

We are seeking an Investment Analyst to join our investment team. The ideal candidate will conduct comprehensive analysis across various asset classes with a global perspective and engage actively in all phases of investment deals.

Key Responsibilities:

• Conduct in-depth analysis, including company fundamental analysis, financial modeling, market and industry research, and macroeconomic analysis across multiple asset classes globally.
• Engage in the complete process of investment deals, which includes performing due diligence, creating investment memorandums for transaction approval, negotiating deal terms, and managing transaction-related tasks.
• Oversee existing investments, providing performance analysis and regular updates on market conditions, industry dynamics, and regulatory changes.
• Actively participate in business development and fundraising initiatives, including preparing investment decks to communicate potential opportunities effectively.

Requirements:

• Strong academic achievement with a Bachelor's Degree in Finance or related disciplines. Additional qualifications like CFA, CPA, or ACCA are considered a plus.
• No prior experience is required in investment analysis within investment banks, asset management firms, private equity firms, or family offices.
• An open-minded approach, a strong desire to learn, entrepreneurial spirit, and suitability for a startup culture are essential.
• A keen interest in investment, strong learning ability, excellent teamwork skills, self-driven, and a strong sense of responsibility.
• Strong financial modeling skills and the ability to create compelling investment presentation slides.
• Strong communication skills in both English and Chinese, with the ability to effectively collaborate with team members across different regions and departments.

Role Overview:
We are seeking a talented Software Tester to collaborate closely with our development team, focusing on software creation, testing, and troubleshooting. The ideal candidate should have 2-3 years of experience and expertise in C++/C#, WPF, gRPC, message frameworks, service-oriented architecture (SOA), and databases.

Responsibilities:

• Collaborate with cross-functional teams to develop, test, and troubleshoot software applications.
• Design and implement software components using C++/C# and WPF frameworks.
• Develop and integrate services using gRPC and message frameworks in a service-oriented architecture.
• Perform thorough testing of developed applications, identifying and fixing issues.
• Analyze and resolve software problems, ensuring robust performance and reliability.
• Maintain and update existing software systems and databases.
• Document testing procedures, outcomes, and software changes effectively.

Requirements:

• 2-3 years of experience in software development and testing.
• Proficiency in C++ or C#.
• Strong knowledge of WPF for desktop application development.
• Experience with gRPC for remote procedure calls.
• Familiarity with message frameworks and service-oriented architectures (SOA).
• Solid understanding of database design, management, and querying.
• Excellent problem-solving and troubleshooting skills.
• Ability to work collaboratively within a team and communicate effectively.

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as Associate Consultants.

As an Associate Consultant, you will be required to carry out the duties as directed by the Chairman, Medical Board and Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

• Active in clinical practice;
• Possess basic medical and postgraduate qualifications from the accredited medical universities or medical schools which are registrable with the Singapore Medical Council;
• Must be successfully registered with the Singapore Medical Council and accredited by the Specialist Accreditation Board, Ministry of Health;
• Able to work independently with demonstrated competence in managing patients in a multi-discipline environment; and
• Confident, takes initiatives and a good team player

Responsibilities

• Conduct comprehensive commercial due diligence and research on companies in the marine, energy, and commodities sectors.
• Prepare detailed profile reports covering company background, operations, financial status, performance, and market reputation.
• Develop concise final assessments and company ratings based on research findings and specific business needs.
• Collaborate with cross-regional teams, including counterparts in the UK, Americas, and Europe, to ensure high-quality research output.
• Maintain proactive communication with clients to understand and address their specific research and reporting requirements.
• Collect and analyze various data sources efficiently to meet tight deadlines for report delivery.
• Stay updated with global economic trends, current affairs, and industry developments relevant to the marine, energy, and commodities markets.
• Present findings and reports in clear, structured, and grammatically correct English, ensuring accuracy and coherence.

Requirements:

• Bachelor's degree in Business, Finance, or a related field, or an equivalent professional qualification.
• Minimum of 2-3 years of proven experience in a business or risk management capacity.
• Strong analytical skills, with the ability to interpret complex data and provide insightful conclusions.
• Excellent written and verbal communication skills, paired with an ability to work independently and under tight deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4WYR8Y7

Senior System Analyst (1 + 1 year contract)

We are looking for an experienced and proactive Senior System Analyst for one of our global clients. The Senior System Analyst will be responsible for analyzing, designing, maintaining, and enhancing existing applications and integrated systems to support business operations. He/she will be required to understand business processes, identify system requirements, and propose solutions to address new requirements across all entities.

The ideal candidate would have more than 3 years hands-on experience in system analysis and development. He/she would need to be experienced in both web-based and windows-based application as well as able todevelop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.

Responsibilities:

• Gather business requirements from process owners and users.
• Convert business requirements into technical specifications for new project and change requests.
• Diagnose the root cause of application issues and implement solutions
• Provide ongoing support and enhancement.
• Collaborate with other project/ IT teams and manage application system activities.

Qualifications

• Degree in computer science or related discipline from a recognized university.
• More than 3 years of recent hands-on experience in system analysis and development.
• Experience in both web-based and windows-based application.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.
• Experience in Azure DevOps.

Interested applicants, please send your CV to [email protected]

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

We are seeking an Information Technology (IT) Business Analyst with a strong interest in business processes and process re-engineering.

You will be part of the IT Application team supporting In-house applications.

Job Summary:

• Degree or Diploma in Software Engineering, Computer Engineering,
• At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Knowlege of software development lifecycles and agile methodologies;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set:

• Experience in Hospitality/ Leisure based applications;
• Agile / Scrum certified;
• CBAP (Certified Business Analysis Professional) certification.

Responsibilities:

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Responsibilities

• The role will need a combination of skill sets cutting technical knowledge, techno functional and business analysis, and project management skills.

• Designing functional technology solutions

• Overseeing development and implementation of programs

• Troubleshooting with difficult technical issues and act as a problem solver for delivery tracks.

• Create and assist in presenting IT solutions related point of views to APAC CIO organization.

• Providing technical leadership and support to software development teams

• Understand company needs to define system specifications.

• Monitor systems to ensure they meet both user needs and business goals.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Proficiency with some of the Transaction and Corporate Banking platforms – in areas of Cash Management, Core Banking, Cyber Security, Trade, Digital Channels, Payments, Risk and Compliance, API Microservices, Cloud etc.

• Experienced with deep skills on Transaction Banking - Core Banking projects, Oracle, FIS etc.

Requirements

• Bachelor’s degree in engineering, IT; Masters preferred etc.

• 10+ years of relevant experience in banking technology.

• Required project experience in one of the below 3 areas – Core Banking / Host to Host / Regional Integration Hub

• Experience working with global & regional banks, with deep understanding of banking technology architecture and solutions.

• Solid technical background, with understanding or hands-on experience in software development and web technologies. Able to demonstrate hands on technology coding experience prior to project management in career.

• Understanding of agile / scrum (preferred with scrum master certifications)

• Excellent client-facing and internal communication skills

• Good written and verbal communication skills

• Strong working knowledge of Microsoft Office; will be required to create presentation decks.

EA Number: 11C4879

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Responsibilities:

1. Cooperate closely with Product Managers and provide actionable insights to drive SEA business growth, and improvement of operational efficiency.
2. Leverage data analysis expertise to design data solutions to solve commerce product problems such as supply growth, seller growth and marketplace efficiency etc.
3. Design and conduct A/B testing experiments to estimate the new product feature launch, to help evaluate the ROI efficiency.
4. Provide in-depth analysis with localized suggestions for improvements to align with business goals.
5. Build and improve data infrastructure such as dashboards and self-serve analytics tools to improve efficiency and support decision-making.

Qualifications

Minimum Qualifications

1. At least 3 years of working experience in data analytics, with a Mater's degree or above.
2. Proficient in SQL, Python or R, and expertise in A/B testing experiment design is required.
3. Familiar with the product design process, and experience as partner to Product Managers is highly preferred.
4. To succeed in the role, you need to be a proactive, self-driven and impact-driven person.

Preferred Qualifications

1. Able to work with cross-functional teams in a fast-paced environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Working Location: AMK@Link (Yio Chu Kang MRT)
• Working hours: 8.30am to 6.15pm, 5-days week
• Salary Range: $4,500 - $6,000 + AWS + Variable bonus

Responsibilities:

• Work closely with other domain specialist to design complex solutions
• Analyze business requirements to develop technical solutions and system design
• Generate solution design, project document and Bill of Material for customer requirement
• Conduct in-house evaluation and Proof of Concept trial with stakeholders
• Liaison with principal vendors to understand their products, solution and pricing
• Assist the project engineers during Technical Project implementation and conduct of training
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux
• Perform network troubleshooting to isolate and diagnose network problems
• Upgrade network hardware and software components as required, while ensuring adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)
• Expected to address any ad hoc activities when needed by the technical team
• Document functional requirements / specifications documents for all the necessary systems pertaining the network designed or implemented and the necessary routing
• Be familiar with latest Networking trends and solutions available in the market
• Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements:

• Bachelor Degree or Diploma in computer science or related technical discipline
• At least 3-5 years’ experience in network design and planning
• Very comfortable Familiar with Microsoft Windows and in LINUX operating environment (Ubuntu, Red Hat, etc)
• Min. 3 years experience in complex project implementations;
• Strong understanding of cyber security, cryptography, security protocol, network security, TCP/IP networking.
• Strong understanding of Risk Management, Disaster Recovery, Business
• Continuity and IT Regulatory Compliance
• Experience in architecting or deploying Virtualization solutions for enterprises would be advantageous
• Understanding the on-premise / hybrid and cloud networking model
• Ability to work independently with minimal supervision.
• Hands on experience in installing hardware such as servers, network switch, cables, hubs, routers, and setting up required software environment / applications
• Solid CCTV and Audio / Video knowledge and experience
• Experience with IP communication technology such as IP PBX, video conference and network management system
• Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or equivalent on Networking and Security technologies would be an added advantage.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

System & Network Engineer

Working Location: Yio Chu Kang MRT

Working hours: 8.30am to 6.15pm, 5-days week

Salary Range: $4,500 - $6,000 + AWS + Variable bonus

Responsibilities

• Work closely with other domain specialist to design complex solutions
• Analyze business requirements to develop technical solutions and system design
• Generate solution design, project document and Bill of Material for customer requirement
• Conduct in-house evaluation and Proof of Concept trial with stakeholders
• Liaison with principal vendors to understand their products, solution and pricing
• Assist the project engineers during Technical Project implementation and conduct of training
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux
• Perform network troubleshooting to isolate and diagnose network problems
• Upgrade network hardware and software components as required, while ensuring adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)
• Expected to address any ad hoc activities when needed by the technical team
• Document functional requirements / specifications documents for all the necessary systems pertaining the network designed or implemented and the necessary routing
• Be familiar with latest Networking trends and solutions available in the market
• Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements

• Bachelor Degree or Diploma in computer science or related technical discipline
• At least 3-5 years’ experience in network design and planning
• Very comfortable Familiar with Microsoft Windows and in LINUX operating environment (Ubuntu, Red Hat, etc)
• Min. 3 years experience in complex project implementations;
• Strong understanding of cyber security, cryptography, security protocol, network security, TCP/IP networking.
• Strong understanding of Risk Management, Disaster Recovery, Business
• Continuity and IT Regulatory Compliance
• Experience in architecting or deploying Virtualization solutions for enterprises would be advantageous
• Understanding the on-premise / hybrid and cloud networking model
• Ability to work independently with minimal supervision.
• Hands on experience in installing hardware such as servers, network switch, cables, hubs, routers, and setting up required software environment / applications
• Solid CCTV and Audio / Video knowledge and experience
• Experience with IP communication technology such as IP PBX, video conference and network management system
• Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or equivalent on Networking and Security technologies would be an added advantage.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.

• Perform system performance test and evaluation and customer qualification focusing on vision inspection system.
• Evaluating and establishing vision system performance specifications.

Requirements:

• Diploma in engineering discipline
• At least 1 year of field servicing experience in semiconductor industry
• PC hardware, OS and networking knowledge

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Location: Beach Road (Nearest MRT: Nicoll Highway/Bugis)
• Working Hours: 5.5 days (Mon – Fri, 9am – 5pm & Sat 9am – 1pm)
• Salary: $2800 - $4500

This company is the general service administration for Saudi Arabian Airlines which includes both inbound and outbound services such as Accommodation, Transportation, Sightseeing Tours, Accommodation, Visa Services, Air Ticketing.

Job Description

1. Building and maintaining relationships with our agents and clients.
2. In charge of updating our social media platforms with updates, promotions, advertising campaigns and any other information that would further our market presence.
3. Work with the team and top executives to plan and create marketing and future sales strategies.
4. Do regular reports of agent visits, complaints, etc. Analyze previous sales data trends to design sales strategies and set sales goals.
5. In charge of handling BSP whenever required.

Job Requirements

1. Experienced in GDS System, preferably Amadeus / Galileo will be an advantage.
2. Knowledge in ticketing system is a bonus.
3. Candidates with no prior experience are welcome to apply.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279