Role: Business Analyst
Duration: 12 Months
Location: Singapore

Client's Tax Schemes portal is an online platform for the administration of tax schemes for the financial sector.

The functional role of a Business Analyst (“BA”) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:
1) Leading and supporting business requirements clarifications.
2) Creating and maintaining process maps and workflow maps.
3) Keeping documentation of project work.
4) Leading and supporting product validation and user acceptance tests.
5) Supporting training and briefings to users and stakeholders for product launches.
6) Monitoring product performance.

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g., process optimisation, process automation, digital solutions, and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track, and trace requirements.
ii. Enterprise Analysis: Refine and clarify business needs, define solution scope, and develop a business case.
iii. Elicitation: Explore, identify, and document business needs.
iv. Requirements Analysis: Assess current state, analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business needs within specified scope.
v. Solution Assessment and Validation: Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assist with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assist with project documentation as needed.

Preferred Qualifications and Skills:

• Possession of Business Analysis certifications such as Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®), or an equivalent certification, will be an added advantage.
• Hands-on experience in full project development life cycles.
• Proven track record in business analysis, application solutioning, and design.
• Proficiency in modeling business requirements using business process modeling tools.
• Competence in performing qualitative, quantitative, and root-cause analysis.
• Ability to adopt a broad, strategic perspective while also delving deeply to understand specific business needs and challenges.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering
• Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

1. Good to have skills (in terms of skills, qualifications, interpersonal, certification soft skills)

• Financial market knowledge

• Experience on software delivery lifecycle (Project Management in tech domain)

• 5-10 years of relevant experience

• Motivated and curious, it’s not a routine job

The job purpose consists of:

• Building strong, effective relationships with both the business and technology teams, across global offices.

• Collaborating with all control functions to gather requirement, solve business problems by proposing relevant, innovative solutions in consultation with the technology teams.

• Being a creative source of proposals and channeling user aspiration towards sustainable and future proof solutions

• Deliver functional consistency across the various projects by influencing architecture and design decisions

• Translating and documenting business requirements

• Working across asset classes FX, Rates, Credit and Commodities (both structured and flow)

Key Roles & Responsibilities

• Understand the user’s requirements and translate into competent future state models, questioning and challenging assumptions and status quo

• Propose relevant solutions and alternatives to meet business needs

• Pro-actively engage, manage and build strong relationships with both business and technology stakeholders

• Translate solutions into detailed, unambiguous, business and functional requirements

• Ensure the overall quality of business requirements, functional specifications and other supporting documents meet the bank’s standards

• Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met

• Ensure documents such as functional specs support the development of practical technology solutions and suitable test cases

• Provide on-going support to the technology teams as required e.g. reviewing of test cases, close out open issues/questions, manage change request process etc.

• Assist the business with UAT, including communication, planning, preparation and test case preparation

• Identify risks and issues early, plan mitigating steps and communicate these to PMs and business stakeholders in a timely manner

• Work closely with project and programme managers to ensure stakeholders are fully engaged and expectations managed

• Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met

Qualification & Skills

• Strong understanding of the Business Analysis process is a must.

• Extensive derivatives knowledge across asset classes encompassing product knowledge, pricing, risk analytics and trade life cycle.

• Quantitive finance understanding, ability to liaise with quantative analysts on pricing and risk topics

• Proven ability to work across business streams and have exposure to front to back system implementation.

• Good understanding of key technology concepts, basics in SQL, functional programming and architecture. Strong technical acumen is a big plus.

• Knowledge and experience of Agile development practices would be desirable.

• Knowledge or experience as a Scrum Master would be desirable.

• Ability to work proactively, independently and displays strong initiative.

• Pragmatic team player with an attention to detail.

• Strong interpersonal, problem solving and analytical skills.

• Ability to accurately translate and document business needs into functional requirements and produce quality documentation.

• Ability to drive multiple agenda and effectively manage priorities.

• Strong communication and presentation skills with an excellent standard of English are a must.

• Multicultural awareness.

• Displays personal authority, integrity and ethics

We seek a motivated Business Analyst with at least 2 years of experience to join our team. The ideal candidate will work closely with stakeholders to analyze business needs, gather requirements, and develop solutions that enhance our operational efficiency.

Key Responsibilities:

• Collaborate with stakeholders to identify business requirements and translate them into functional specifications.
• Conduct data analysis and create reports to support decision-making processes.
• Facilitate meetings and workshops to elicit requirements and gather feedback.
• Document processes, workflows, and system specifications.
• Assist in the development of project plans and timelines.
• Support the testing and implementation of new systems and processes.
• Identify areas for improvement and provide recommendations to enhance business operations.
• Maintain strong communication with team members and stakeholders throughout the project lifecycle.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum of 2 years of experience as a Business Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools (e.g., Excel, SQL).
• Familiarity with business process modeling and documentation techniques.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team environment.

Preferred Skills:

• Experience with project management methodologies (Agile, Waterfall).
• Knowledge of industry-specific software and tools.
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

Role: Associate Business Analyst
Duration: 12 Months
Location: Singapore

Client's Tax Schemes portal is an online platform for the administration of tax schemes for the financial sector.

The functional role of a Business Analyst (“BA”) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:
1) Leading and supporting business requirements clarifications.
2) Creating and maintaining process maps and workflow maps.
3) Keeping documentation of project work.
4) Leading and supporting product validation and user acceptance tests.
5) Supporting training and briefings to users and stakeholders for product launches.
6) Monitoring product performance.

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g., process optimisation, process automation, digital solutions, and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track, and trace requirements.
ii. Enterprise Analysis: Refine and clarify business needs, define solution scope, and develop a business case.
iii. Elicitation: Explore, identify, and document business needs.
iv. Requirements Analysis: Assess current state, analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business needs within specified scope.
v. Solution Assessment and Validation: Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assist with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assist with project documentation as needed.

Preferred Qualifications and Skills:

• Possession of Business Analysis certifications such as Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®), or an equivalent certification, will be an added advantage.
• Hands-on experience in full project development life cycles.
• Proven track record in business analysis, application solutioning, and design.
• Proficiency in modeling business requirements using business process modeling tools.
• Competence in performing qualitative, quantitative, and root-cause analysis.
• Ability to adopt a broad, strategic perspective while also delving deeply to understand specific business needs and challenges.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering
• Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Position Summary: Reporting to the Director of Finance this role will support finance related activities such as budget preparation, month end variance analysis and reporting packs. This role will also be involves in conducting detailed financial analysis, providing data-driven insights reports and developing forecast to support decision-making processes.

Main Responsibilities:

• Preparing projects revenue recognition report by working with operations teams, PMO, billing, etc (including actual revenue recognition accounting and forecasting)
• Support & develop automated dashboard using system tools including SAP S4, SAC, PowerBI
• Preparing and submission of annual budget, monthly financials with variance analysis
• Preparation & Submission of monthly & quarterly business review packs and ad hoc review of similar nature to Corporate FinanceMonthly/quarterly financial performance to HQ via SAP/SAC
  Monthly R&O and Cashflow forecast.
  Business review decks (Monthly & Quarterly)
• Analyze key business drivers (Customer, OEM, Project profitability, etc.) and track KPIs (Revenue, Earnings, FCF, Overhead, Sell Efficiency etc.)
• Recommend to the management for any process improvement opportunities for efficiency, control, and compliance enhancement.
• Support global projects and IT system rollouts.
• Other duties as may be assigned by your manager to support operational and business success.

Minimum Requirements:

• Degree holder in Accounting, Finance, or related discipline with finance qualification such as CA, ACCA, CIMA
• Min 5 years’ experience in financial accounting & reporting, internal controls, or financial planning & analysis functions.
• Strong financial, analytical, and problem-solving skills and able to synthesize complex data and draw key conclusions
• Excellent communication and collaborative skills
• Ability to prioritize and manage competing priorities effectively and drive result while meeting critical deadlines.
• Working in a fast paced, multi-tasking environment
• Self-starter with high degree of intellectual curiosity
• Proficient in Microsoft office particularly in Excel & working knowledge on PowerBI
• Proficient in SAP / SAC
• Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)
• Responsible, Self-motivated and detail oriented
• Strong work ethics and ability to handle simultaneous functions
• Good interpersonal and communications and problem-solving skills

Job Description:

Core Skills:

• OS: Unix/Linux platform/Window
• DB: MS SQL and Oracle, Postgre database
• App server: WebLogic/WebSphere
• Middleware: MQ, Kafka, CD/SSH, JBOSS
• Programming Language: Java, C++, shell script, PL/SQL

Requirements:

• Up to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred.
• Possess good knowledge on 3 tiers-architecture application to:
• Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
• Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for service recovery.
• Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
• Be able to conduct application capacity planning and perform performance tuning.
• Be able to participate/conduct regular DR simulation/live DR exercise.
• Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.

Responsibilities

• Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.
• Perform application onboarding activities which includes requirement gathering, build, UAT and support production deployments into the IDM solution.
• Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.
• Review application access matrix.
• Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.
• Providing audit related data to internal and external auditors.

Requirements

• Bachelors’ Degree in Computer Science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.
• Relevant experience in any of the IDM tools
• Strong knowledge on role based access control.
• Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.
• Practical knowledge of scripting languages, preferably Python / Java.
• Hands on experience with Reporting tools with excellent computational ability.
• Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.
• Work independently with minimal to no supervision.

IDM tool (any), SQL queries, Reporting tools (any), Data/role analytics

Key skills required:

• IDM tool (any)
• SQL queries
• Reporting tools (any)
• Data/role analytics

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

This role is responsible for conducting test and scheduling/coordinating of testing with other departments to ensure timely delivery of results. This role is also required to perform peer review of laboratory data, support OOS and Deviation investigation.

Responsibilities

• Analysis of final product, in-process, raw material or environmental samples according to Standard Operating Procedures and Test Methods.
• Documentation and review of results in accordance with current Good Manufacturing Practices (cGMP).
• Problem solving of analytical methods as well as troubleshooting of equipment.
• Involvement in method transfers and validation.
• Involved in equipment qualification and technical selection of QC equipment and/or standards and reagents.
• Assay trend analysis, document revision and update.
• General lab support includes housekeeping, equipment maintenance, inventory of supplies, lab supplies ordering, management of glass wares, autoclaving etc.
• Assay trend analysis, document version and update.
• Independently lead and conduct OOS, deviation investigations. Draft investigations reports.
• Support in team leadership and driving results to meet department KPIs.
• SME in 1 or more areas as aligned with the training plan.
• Able to make decisions independently on the area of expertise.
• Coach and train junior team members.
• Practice and support audit activities
• Any other duties as assigned by your Supervisor/Manager

Experience

• Degree/Diploma in a relevant Science field or Equivalent.
• Understanding and execution of spectroscopy and other assigned methods which may include chromatography methods (HPLC), ELISA, PCR, CE, SDS-PAGE, IEF, icIEF, TOC , Protein Concentration (A280 or SoloVPE), osmolality, potency methods, appearance and other physiochemical methods.
• Work experience preferably Lab experience in a biotech or medically related field
• Relevant experience and accomplishment to dictate final position for which the candidate may qualify
• Good problem solving and analytical skills

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

We are looking for a dynamic Investment Analyst. The Investment Analyst will report to the Directors and the Investment Manager directly and will be exposed to, and assist with, various financial tasks, analysis, and research for the real estate projects that APG is involved in.

The company has a host of ongoing and upcoming projects invested in by APG's global network of investors. This role will require a range of tasks the Investment Analyst will assist with. By virtue of it being a lean team in Singapore, this role will also expose the analyst to a variety of different tasks, including liaising with the Australian team for one of the portfolio businesses in an upcoming and niche real estate segment.

Perform market research, competitive analysis, and other ad-hoc research as needed for ongoing/new deals;

Conduct financial projections and analysis for new deals;

Prepare/amend financial models for ongoing projects as they approach the refinance stage;

Assist in the preparation of investment memorandums, pitch decks and quarterly investor updates and newsletters;

Participate in pitch meetings with investors;

Build and maintain relationships with investment partners & investors;

Assist the Directors and the Investment Manager on due diligence materials required by institutional funders for different projects;

Compile data and prepare reports on the economic and real estate market updates for our investor newsletters;

Review and participate in tax and legal due diligence;

Be involved in a variety of tasks for a deal from initiation to execution across different segments;

Provide support to the Managing Director and perform other related duties and assignments.

Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows to identify areas for improvement. Create detailed user stories, use cases, and functional specifications.
• Project Planning: Assist in project planning and management, including defining project scope, objectives, and deliverables.
• Communication: Serve as a liaison between business stakeholders and the development team to ensure clear understanding of requirements and priorities.
• Solution Design: Work with the development team to design solutions that meet business needs and align with technical capabilities.
• Testing and Validation: Participate in testing activities to ensure that the developed solutions meet the specified requirements. Facilitate user acceptance testing (UAT).
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance business operations and efficiency.

Skills and Qualifications:

• Analytical Skills: Excellent analytical and problem-solving skills to evaluate business processes and identify solutions.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Technical Knowledge: Understanding of software development processes and methodologies. Familiarity with tools such as JIRA, Confluence, or similar.
• Project Management: Ability to manage multiple tasks and projects simultaneously, with a focus on delivering high-quality results.
• Interpersonal Skills: Strong interpersonal skills to build relationships and work collaboratively with cross-functional teams.
• Education: Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant certifications (e.g., SCRUM Master, Product Owner) are a plus.
• Work Experience: More than 3 years of experience as a Business Analyst, preferably in an application development or software development environment.
• Industry Knowledge: Experience in the specific industry (e.g., finance, healthcare, retail) can be beneficial.

Roles & Responsibilities

At Chong Sin International, we’re proud to offer innovative products that meet the needs of our customers. To help us continue expanding our offerings, we’re in search of a Business Analyst to join our growing team in Singapore. This role will take charge of understanding and refining our business and operations.

Responsibilities:

• using data modelling techniques to identify ways in which the company can operate more effectively.
• communicate with senior management to find out what they hope to achieve.
• formulate ways for businesses to improve, based on previous research and data analysis.
• oversee the implementation of new technology and systems within the group.
• understand how the company is doing, explore different solutions, their risks, benefits and impacts.
• proposing solutions to senior management, and keeping them updated with progress.
• creating documents to outline the proposed changes and the steps involved.
• overseeing the implementation of new technology or a new approach.
• contributing to training and support for people affected by new systems and processes.

Requirements:

• Bilingual in English and Chinese, as our customers are mostly from China.
• Good education and first degree (Master's degree in Business is a plus).
• Minimum 5 years experience in a business analyst role.
• At least 3 years experience in a retail or related industry.
• Commercial awareness and problem solving skills.
• Good understanding of the China education system.
• Highly motivated, good working attitude and strong sense of responsibility;
• Experience in working in a multilingual and Chinese environment.

We offer an attractive package with excellent employee benefits, conducive working environment and career growth potential. Remuneration and benefits will commensurate with qualifications and experience.

Interested candidates are invited to apply online stating your current and expected salary and date of availability.

Key accountability

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing

2) Implement and support digital customer journeys to further improve both customer and employee experience in Bank

3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions

4) Ensure the smooth operational rollout

Job roles and responsibilities

1) Re-engineer the end-to-end process, analyse and review operations solutions

2) Implement automation agenda to transform consumer banking operations across Bank

3) To conduct requirement gathering workshop, Review and documenting requirements artefacts

4) To review functional specifications and process define documents

5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule

6) Post-production support, production issues review and track them to closure

7) Work closely with regional teams and country teams to ensure timely delivery of project

At least 1 years experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry

Core competencies

• Excellent oral and written communication skills

• Good, sound knowledge of banking and technology

• Good teamwork and inter-relationship skills

• Adaptable, disciplined and focused

• Organised and systematic

• Proven analytical skills

• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Excellent opportunity to join a leading investment bank
• 6 months contract for a start, extendable and convertible to permanent

About Our Client

Our Client is a leading global financial institution that delivers a broad range of financial services across investment banking, securities, investment management and consumer banking.

Job Description

• Individuals are required to develop a strong product, industry, and technical knowledge in order to facilitate the transaction flow and to anticipate and avoid potential trade problems.
• Work with Client, Sales/Trading desks and other stakeholders to resolve any open questions/issues
• Become a subject matter expert to mitigate risk and drive efficiencies
• Manage real-time trade booking exceptions internally between the trading desk and sales force
• Monitor and control operational risk throughout the trade processing life cycle
• Collaborate with our technology and business partners to enhance systems and workflows

The Successful Applicant

• Bachelor's degree
• Minimum 1 year of with Trade Support / Documentation expeirence (within Commodities)

What's on Offer

• Excellent opportunity to join a leading investment bank
• Work directly with institutional clients, sales & trading desks
• 6 months contract for a start, extendable and convertible to permanent

Contact

Amber Chang (Lic No: R1984307/ EA no: 18C9065)

Quote job ref

JN-112024-6590814

Phone number

+65 6541 9921

Michael Page International Pte Ltd | Registration No. 199804751N

Job Scope:

• Support the maintenance and support of client's ICT systems.

This requires:

o working closely with the client's business users in scoping user requirements;

o budgeting and procurement of professional services to maintain and support ICT systems;

o strong project management and stakeholder engagement to ensure timely delivery and cost marksmanship;

• Manage client's ICT vendors to ensure satisfactory delivery of services.

• Support maintenance of existing client's ICT systems to ensure their smooth operations and availability, including management of contracts and change requests.

• Ensure that client's ICT systems comply with prevailing government ICT policies and requirements.

• Regularly identify and exploit appropriate technology, review and improve customers' work processes and conduct business process re-engineering when required

Requirements:

• Trained in Information Technology, Computer Science, Engineering (Computing/Telecommunication) or equivalent

• At least 3 years of relevant working experience in IT project management in the scoping, design, development, implementation and maintenance of web-based application systems

• Minimum 2 years of IT knowledge in Web Development, Cloud Technologies, Cloud Security, Agile Methodology, Database Management, and Troubleshooting and Technical Support

• Working knowledge of Cloud Service Providers, Cybersecurity, and ICT Governance will be an added advantage

• Good knowledge of computer concepts such as Operating Systems, Networking, Virtualization, Web Technologies, Cloud Computing, Deployment and DevOps, Security Best Practices,

• Self-motivated, drive, a good team players and strong ability to multi-task

• Excellent verbal, written communication and interpersonal skills

• Strong analytical, presentation and negotiation skills

Salary: TBA

Location: East

EA License No.: 96C4864

Reg. No.: R24121728

Job Description:

• Conduct desktop research, focused on Asia
• Conduct due diligence / compliance according to client's requirements
• Conduct mass screening and verification of records
• Thorough review of reports, news articles and library resources
• Verify information, provide business insights and generate reports according to client’s requirements
• Render general administrative support and operational work
• Help provide business insights and improve operational efficiency

Requirements:

• Candidates should possess a Diploma and above
• Strong command of English required
• Need to Bilingual in Chinese, as translation maybe required
• Interest in current affairs, business news, general knowledge
• Be Meticulous, attention to information/data
• Preferably have basic understanding of business finance/accounting
• Able to work independently, Work From Home option

Maintain and develop all Linux and Windows infrastructure technology to upkeep the services.

Define and document best practices and support procedures on managing systems and services across all environments

Proactively monitor system performance and capacity planning, support disaster recovery planning, testing, and execution

Fault finding, analysis of logging information for reporting of performance exceptions

Manage, coordinate, and implement software upgrades, hot fixes on servers, workstations, and network hardware

Maintain and monitor all patch releases, design patch installation strategies, and maintain all systems according to NIST standardization.

Identify and rectify any complex OS issues, ensure high availability and resiliency of production systems

Handle the recovery and restoration of servers, provide technical assistance in system diagnostics, documentation, and errors.

Collaborate with COTS (External) Support Team for scheduled system upgrade, troubleshooting and rectification

Provide after-hours support for scheduled maintenance, infrastructure related emergencies as well as occasional weekend maintenance.

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/3539>

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Manages and monitors all installed systems and IT infrastructure to be in line with SOP (standard operating procedure) in place.
• Defines customers’ needs and functionalities.
• Assists in the coordination of system related activities and evaluation of the implementation design.
• Installs, configures, and tests operating systems, application software, and system management tools.
• Providing Level 1 and 2 support
• Responsible for supporting operational systems satisfying contractual Service Level Agreement (SLA)
• Performs and manages routine preventive maintenance and operational activities promptly and effectively (e.g. OS patching)
• Evaluates the existing systems and provides the technical directions.
• Collaborates and manage various stakeholders to ensure high quality deliverables within the guidelines, policies, and procedures.
• Anticipating, troubleshooting and rectifying systems related issues.
• Continual maintenance of security, including backup and redundancy strategies
• Liaising with 3rd party vendors, IT providers, etc. for support where required
• Provide system documentations and reports

Requirements:
• BS/MS degree in Computer Science, Engineering or a related subject
• At least more than 2 years of experience in System administration, including installing, configuring and troubleshooting UNIX /Linux based or windows server environments.
• Experience with virtualization and containerization (e.g., VMware, Hyper-V)
• Experience with network devices (e.g. firewall, switch) and networking knowledge (OSI network layers, TCP/IP)
• Experience with monitoring systems and shell / bash script for task automation is an added advantage.
• Solid experience in the administration and performance tuning of application stacks is an added advantage
• Pro-active, resourceful, willing to learn and able to work independently as well as in a team

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/8136>

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

• MNC Company
• Salary $2800 - $3200 + Incentives + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• 12 Hours Shift

Job Responsibilities:

• Responding to intrusion alarm system activation
• Performing maintenance service, commissioning of alarm systems
• Attending to customer request on alarm and card access systems
• Conducting patrols at night
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Higher Nitec and/or Diploma in Electrical Engineering, Electronic & Computer Engineering, Mechanical Engineering, and other related fields
• Possess at least 1- 2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving licence
• Able to start work immediately or short notice.

Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Electrical Engineer (Marine offshore)

• Penjuru (Transport Pickup Provided at: Jurong East, Choa Chu Kang, Bishan & Serangoon)
• Monday to Friday 8.30am to 6pm.
• Salary range: S$ 3,500 - 4,200

Job Responsibilities:

• Design control systems
• Preparation of drawings for customer approval
• Preparation of drawings/ BCM for shop floor production
• Co-ordinating with clients, consultants and internal department.
• Drafting work with use of CAD system (AUTOCAD/SOLIDWORKS).
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma in Electrical Engineering.
• Hands on experience with vessel mechanical and engine systems.
• Experience with engineering design software.
• Familiarity with maritime HM&E systems and naval construction processes.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Responsibilities

• To cover design aspects for systems such as Radars, Navigation Comms, Integrated Comms, Integrated Combat Systems and Layout designs

• Work with other trades on integration design between Platform and Systems

• To prepare the General Arrangement Plan (GAP)

• Preparation of tender proposal and technical specifications for tender submission

• Establish Major Equipment Specifications and Selections

• To check and ensure equipment specification, technical information, functional description document, installation control document and interface design specification are correct and properly maintained, disseminate and use for the preparation of design work activities

• Planning and control of Basic design document schedule to support project milestone

• To develop of new designs and design concepts;

• To source for new design tools;

• To provide specialist technical assessment and analysis other in-house departments and external parties

• To continue updating the developing and expanding of the design database

• To participate in tests and sea trials, including HAT and SAT, where required

• Perform detail design calculation where necessary

• To follow up and resolve all the design issues raised by Owner, Classification and Statutory Authorities on all design documents promptly and timely to support the schedule, including on site checking and discussions

• To generate 2D arrangement drawings for major equipment

• To generate list of design drawing / document specific to each project

• To check working drawings and ensure that they conform to contractual technical specification, installation control documents, Classification and Statutory Rules/Regulations

• To keep abreast with current technological developments and products, Classification rules, military and industrial standards and other standards relevant to design activities.

Requirements

• Degree in Electrical & Electronics Engineering

• 8 years of relevant experience in Marine related projects on Navigation Communications Systems and Radars (Fire Contol & Surveillance) will be advantageous

• Possess both project management and man management experience

• Ability to manage external and internal stakeholders will be critical for this role

• Proficiency in AutoCAD

Licence no: 12C6060

Electrical Engineer (Marine offshore)

• Penjuru (Transport Pickup Provided at: Jurong East, Choa Chu Kang, Bishan & Serangoon)
• Monday to Friday 8.30am to 6pm.
• Salary range: S$ 3,500 - 4,200

Job Responsibilities:

• Design control systems
• Preparation of drawings for customer approval
• Preparation of drawings/ BCM for shop floor production
• Co-ordinating with clients, consultants and internal department.
• Drafting work with use of CAD system (AUTOCAD/SOLIDWORKS).
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma in Electrical Engineering.
• Hands on experience with vessel mechanical and engine systems.
• Experience with engineering design software.
• Familiarity with maritime HM&E systems and naval construction processes.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Manages and monitors all installed systems and IT infrastructure to be in line with SOP (standard operating procedure) in place.
• Defines customers’ needs and functionalities.
• Assists in the coordination of system related activities and evaluation of the implementation design.
• Installs, configures, and tests operating systems, application software, and system management tools.
• Providing Level 1 and 2 support
• Responsible for supporting operational systems satisfying contractual Service Level Agreement (SLA)
• Performs and manages routine preventive maintenance and operational activities promptly and effectively (e.g. OS patching)
• Evaluates the existing systems and provides the technical directions.
• Collaborates and manage various stakeholders to ensure high quality deliverables within the guidelines, policies, and procedures.
• Anticipating, troubleshooting and rectifying systems related issues.
• Continual maintenance of security, including backup and redundancy strategies
• Liaising with 3rd party vendors, IT providers, etc. for support where required
• Provide system documentations and reports

Requirements:
• BS/MS degree in Computer Science, Engineering or a related subject
• At least more than 2 years of experience in System administration, including installing, configuring and troubleshooting UNIX /Linux based or windows server environments.
• Experience with virtualization and containerization (e.g., VMware, Hyper-V)
• Experience with network devices (e.g. firewall, switch) and networking knowledge (OSI network layers, TCP/IP)
• Experience with monitoring systems and shell / bash script for task automation is an added advantage.
• Solid experience in the administration and performance tuning of application stacks is an added advantage
• Pro-active, resourceful, willing to learn and able to work independently as well as in a team

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/8136>

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)