Scope of work requested for the services is to provide system support (level 1/2) to manage Government agency servers. It includes the following:

1. Incident Management

a. Monitoring new incidents

b. Working on incidents assigned

c. Troubleshoot and resolve system issues

d. Timely follow-up and closure of incidents

e. Updating and resolving incidents status in ITSM system

2. Service Request Fulfilment

a. Monitoring of new service request (SR)

b. Work on SR assigned

c. Setup and configure new systems

d. Hardening of OS and applications

e. Timely follow-up and closure of SR

f. Updating SR status in ITSM System and closure of SR

g. Updating Asset Management team on asset issued / returned

3. Monthly Patching

a. Patching of systems

b. Testing upon completion of patching

4. 24 x 7 standby support

a. 24 x 7 standby support and to go onsite as and when required

5. Daily health check / Escort vendor

a. Daily health check and submission of daily health check report

b. Escort vendor when request are raised

6. Other tasks

a. Conduct any other tasks as required of a system engineer role

6 PERSONNEL REQUIREMENTS

6.1 The Contractor’s support personnel managing the servers must be trained and minimally be proficient in the following areas:

Windows Server

(a) The System Engineer shall minimally possess the following requirement:

(i) At least three (3) years of experience in Microsoft Server administration;

and

(ii) Microsoft Certified Solutions Associate (MCSA);

Role and Responsibilities

• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• Provide enterprise-wide support to a high level of Microsoft Windows, VMWare & Linux Redhat.
• Provide support in a 24/7 environment and would require to work on-call at least 1 week every month

Requirements

• Diploma in Computer Science or related technology disciplines
• Possess initiative, positive attitude and strong passion in operation support
• Good communication skills and able to work independently;
• 7+ years of experience
• Proficient with Windows Server, VMWare and Linux Redhat

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Responsibilities

• Review system and application design specifications of document management system developed in OpenText, SharePoint, Newgen etc
• Gather and analyse requirements, map business process, prepare business requirement specifications, flow charts, logical diagrams and process improvements
• Review design and hands-on work on GCC/GCC+, preferably Azure
• Facilitate and support the System Integration Test and User Acceptance Test
• Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditors on IT Application systems
• Understand and review source codes from vendors for deployment
• Provide technical and project management support which includes managing the daily operations of the systems, performing continuous review to improve the systems, and ensuring that the Authority’s appointed contractors comply with the Authority’s requirements
• Offer support in managing, maintaining and testing systems, ensuring their efficient operation and functionality
• Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of systems
• Manage and maintain IT processes, track technical documentation and monitoring of progress - (i) review project deliverables (eg monthly project report, log review for privileged user access, test plan, test reports, application design/code) to ensure the completeness for acceptance (ii) Provide IT operation support for systems
• Ensure that the delivery of the project is compliant with relevant policies and guidelines, and to identify and close any compliance gaps

Requirements

• Degree holder
• At least 5 years of experience in relevant roles
• Expertise in document or records management technology
• Expertise in cloud platforms eg Azure
• Industrial knowledge gained from public sector

Responsibilities:

• Conducts business requirement gathering, user testing, and training, and prepares necessary functional documentation
• Assists in the development and support of systems using .NET Framework 4.5 and above, Visual Studio (VS) 2015 and above, JQuery/Kendo/Telerik UI controls, MS SQL, Entity Framework, Web API, SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS).
• Provides functional and technical support to users
• Troubleshoots and resolves system issues
• Participates in business analysis and technical design sessions
• Ensures compliance with industry regulations
• Documents system processes and presents progress reports
• Collaborates with team members and other departments to ensure smooth operation
• Manages projects as assigned, potentially serving as Project Manager
• For senior positions, provides coaching and mentoring to team members

Requirements:

• Bachelor's degree or higher in Computer Science, Information Technology, or a similar field
• At least 5 years of experience in business requirement gathering, system development, and support
• Strong functional skills in business requirement gathering and translating requirements into functional specifications, test cases, and training manuals
• Strong technical skills in .NET Framework 4.5 and above, Visual Studio (VS) 2015 and above, JQuery/Kendo/Telerik UI controls, MS SQL, Entity Framework, Web API, SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS)
• Excellent analytical and problem-solving abilities
• Strong communication and interpersonal skills
• Ability to manage multiple projects and deliverables simultaneously
• Involvement in one or more full SDLCs for enterprise projects

Our Addresses and Working Hours:

Seatrium - Pioneer Yard

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon – Thurs: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

• Remuneration package: Up to $5,800 Basic + AWS + Variable Bonus

• Working location: Woodlands

• Over 30 years of Reputable Automation Engineering Company

Responsibilities

• Provide a key role in the design, development & testing of industrial robotic machines & equipment
• Responsible for producing schematic drawings, creating electrical control systems, ensuring proper setup & tunning of control systems, & sourcing of control components

Requirement

• Diploma or Degree in Electrical Engineer or related
• Experience in designing & implementing of electrical control system

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Responsibilities:

• Install and configure software and hardware.
• Manage network servers and technology tools.
• Set up accounts and workstations.
• Monitor system performance and ensure maintenance according to requirements.
• Troubleshoot system issues and outages.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Train staff on new technologies and develop technical documentation.

Requirements:

• Proven experience as a System Administrator, Network Administrator, or similar role.
• Familiarity with databases, LAN/WAN networks, and patch management.
• Knowledge of system security and data backup/recovery.
• Ability to create scripts in Python, Perl, or similar languages.
• Proficiency with various operating systems and platforms.
• Resourceful problem-solving and excellent communication skills.

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

(EA Reg No: 20C0312)

· Tertiary qualification in Electrical and Electronics Engineering

· Minimum 6 years’ experience working on various communication systems technologies such as fibre-optic transmissions, digital trunked radio, public address and telephony, CCTV surveillance, access management and travel information systems.

· Experience in implementing railway-related projects

· Team player with good interpersonal and communication skills.

· Experience in writing technical proposals and presentations.

· Able to work independently with minimum guidance.

Overview

The system engineer is responsible for providing M365 related technical support to users through the analysis and resolution of technical incidents and service requests.

The role also required to be involved in all escalated customer issues where required to provide a positive business outcome. These will include but are not limited to: Major Incident Management, Problem and Change Management, Service Improvement, Process Improvements, customer relationship engagement, onboarding, reporting, Windows OS, Office 365 Applications, perform software/hardware installation, assist in maintaining EUC related technical documentations, as well as assist in EUC related projects which including but not limited to new customer onboarding/offboarding specifically on M365 related products.

Responsibilities

• Provide expertise and guidance on the potential use of all M365 applications.
• Support customers for M365 related applications including Exchange Online, MS Teams, Teams Telephony, OneDrive, Defender, Intune/Autopilot, Office Suite, SharePoint Online, and other M365 core services.
• Be an advocate and provide best practices for use of all M365 products.
• Provide technical support for online meetings ensuring a good video conference experience with the ability to manage different conferencing devices.
• Perform troubleshooting as required. Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
• Perform administration tasks (Azure Active Directory) including user/group administration, security permissions, group policies, systems configuration, research event log warnings and errors, and resource monitoring.
• Interact with the service desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
• Develop and maintain product and/or service documentation and knowledge base articles.
• A strong passion in working with M365 technologies.
• Other duties may be delegated by the Manager or Team Lead from time to time.
• Deliver training for employees on using M365 applications articulating the technical capabilities in a non-technical manner.
• Be the escalation point from members of the IT team working the internal helpdesk system for M365 related issue.
• Good in Microsoft Power Platform and Microsoft Power Automate will be an added advantage.
• Support Windows OS, desktop/laptop related software & hardware when needed.
• Fulfill desktop/laptop related service requests including but not limited to cloning & deployment, software installation within the Service Level Agreement as and when required.
• Conduct hardware/software installations based on customer’s requirements and company specifications.
• Perform Root Cause Analysis (RCA) for End User Computing (EUC) related (including M365 related products) service problems as part of problem management.
• Perform remote support to end user’s PC as and when the user agreed.
• Liaise with support vendors for maintenance, support, or issues resolution.
• Work with Team Lead, team members & customers to achieve a high level of customer Satisfaction.
• Ensure that relevant updates and patches are applied accordingly to the desktop/laptop using endpoint management tools.
• Assist Team Lead in performing various desktop/laptop related projects including but not limited to PC Refresh, In-Place Upgrade, Security Patching, etc.

Requirements

• Degree/Diploma in Computer Science/IT.
• Minimum 3 to 5 years of working experience in Microsoft 365 Technologies.
• Experience in Microsoft Intune (Deploy of applications to Windows, IOS, and Android devices) is a must.
• Experience in supporting M365 user.
• Possess knowledge in IT networking to troubleshoot computer 1st level networking problems.
• Possess IT skills in MS Windows, M365, desktop hardware, and network environments.
• ITIL v4 and M365 Fundamentals certification is an added advantage.
• Strong organizational, interpersonal skills and customer-oriented.
• Excellent verbal and written communication skills.
• Independent and results oriented.
• Willing to work on a flexible schedule depending on business needs.
• Ability to work non-deskbound and flexibility to travel to multiple sites as and when required.
• Ability to work independently under pressure to meet project timelines with quality work.

If you are a cheerful, initiative and strong integrity person who likes to meet new people and are able to contribute by fulfilling clients’ needs, join us.

Job Description:

· To manage and ensure that the systems, servers and infrastructure is installed in accordance to the prescribed design document and/or requirements

. Understanding the scope of works and the needs of the clients and implement the appropriate output to the best of your ability or to the requirements

. To design the network architecture and configure in accordance to the requirements

· Configure, Test and Hand over the required systems and provide Training to client

· Ensure the highest standard of system and infrastructure availability

· To liaise with various parties such as system manufacturers or cybersecurity vendors to resolve issues and problems

· Attend new product trainings

Requirements:

. Applicants need to be able to work overtime/Night Shift.

· Required Skill(s): Communication skills, Analytical skills, Decision making, Organizational skills, Attention to details, Patience and Knowledge of Systems engineering software tools

.Min 3 years of relevant hands-on experiences

. Familiar with Security Systems such as ISMS, CCTV, ACS and VA systems will be advantageous

. Familiar with Networking systems (eg. Routing, VLAN, VPN, Wireless AP) will be advantageous

. Familiar with IT Security (eg. firewall, IPSEC, SSL, hardening) will be advantageous

. Able to work independently with minimum guidance, monitoring and a good team player

. Valid Class 3 driving license has an added advantage

Other Information:

· Location: Kaki Bukit or as needed

· Working hours: 44 hours per week (Follow Company’s Arrangement)

· Salary (commensurate with experience): Basic salary + OT allowances + Variable Bonus

Resumes please INCLUDE:

· Personal particulars

· Education background

· Work experiences in point forms

· All reasons for leaving

· Current and expected salary

· Date of availability / Notice Period

Interested applicants are invited to send your updated resume in MS Word format via Apply Now.

We regret that only shortlisted applicants will be notified.

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

The Executive, Operations Information System acts as a Data Analyst to lead data collection, data analysis, and data consolidation to provide key insights of the business in Singapore and Indonesia.

• Coordinating collection and consolidating of data
• Conduct data cleaning and vetting, check and verify data to ensure data input is accurate
• Apply analytical, statistical and operational research knowledge to transform data into insights to facilitate decision making.
• Prepare daily, weekly and monthly reports
• Report critical issues observed through information analysis
• Troubleshooting, researching and fixing issues
• To look into continuous improvement of data and business processes to improve efficiency and productivity
• Understanding internal department (civil, machinery, warehouse, workshop etc.) user needs and build, maintain and optimize systems & process together through the data acquired
• Other duties as assigned

Requirements:

• Degree in Business Management, Civil Engineering, Data Science, Information Technology, Information System
• At least 1 year of related experience
• Knowledge in Data Collection, Data Processing, Data Query
• Knowledge of statistical methods and techniques.
• Familiar with Microsoft Excel, Word, PowerPoint, MSSQL, PowerBI

Work Location:

• Dhoby Ghaut

Working Hours:

• Shift 1: 7.00a.m. to 3.00p.m.
• Shift 2: 3.00p.m. to 11.00p.m.
• Shift 3: 11.00p.m. to 7.00a.m.

Job Responsibilities:

• Performing day-to-day administration of CCure ACS
• Maintaining the right access activation and timely deactivation for staff requests.
• Preparing and sending out monthly validation access report to designated area approvers.
• Maintaining healthy inventory stock list for ACS, CCTV systems & accessories, physical security equipment's and office stationeries.
• Monitoring of hardware and software to ensure operationality on ACS and CCTV systems.

Requirement:

• Experience in Security Access Card Administration
• Knowledge in CCure

If interested, do contact me via the following:

Email Address: [email protected]

Contact Number: 8800 8514

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

• Support on Wintel & virtualization infrastructure.
• Knowledge and experience in operations of virtual technologies such as VMWare
• Windows Server OS administration and support
• Server administration such as Active Directory, DNS, Databases, IIS security configuration and patching, and Backup/Restore
• Troubleshooting of VMWare, MS Windows technologies, AD, clustering and MS NLB (Network Load Balancing) especially troubleshooting.
• Experience or working knowledge of Disaster Recovery technologies helpful.

We are seeking an Electric System Design Engineer to design hydraulic and electric systems for Ro-Ro equipment. As a key team member, you will be responsible for developing high-performance systems that meet safety, regulatory, and operational requirements in Marine Industry. Fresh graduates from Electrical, Mechatronics, or Mechanical Engineering backgrounds are encouraged to apply, as we provide training and development opportunities to enhance your skills.

Qualifications:

• Bachelor’s degree or higher in Electrical, Mechatronics or Mechanical Engineering.
• Strong problem-solving skills and active communication skills.
• Excellent interpersonal and collaboration skills.
• Experience in the design of hydraulic and electric system add value.
• Experience in both of Shipbuilding and Marine industry will be a significant plus.

Responsibilities:

• System and network setup, deploy and maintenance support for projects
• Provide technical proposals and deliver with quality standards and deadlines
• Provide technical guidance and expertise to the team, assisting with problem-solving and decision-making
• Participate and support cybersecurity risk assessment, hardening and VAPT
• Setup and conduct UAT test for system, storage, switches, router and firewall
• Perform system and network hardening, VAPT test and provide solutions to VAPT

Prerequisites:

• Degree in Information Technology, Computer Science or relevant disciplines
• Familiar and hands-on experience in design, setup, harden and deploy Windows/Linux OS, Storage and MSSQL server
• Familiar and hands-on experience in design, setup, harden and deploy Huawei/Cisco switches, router, FortiGate Firewall, NMS and MFA software
• Prepare system setup, deployment, manual and hardening documentations based on the project requirements
• Proficient in Cybersecurity principles, hardening methodologies, scripting and tools
• Possess CCNA, CISSP, Security+ , CISA certified will be a plus
• Willing to standby and attend projects' system issues during off office hours

We are inviting anyone who processes experience working with systems and a keen interest in Cybersecurity to join our team in Singapore. This role is a technical role and candidates will be evaluated based on their technical knowledge. Thank you.

Responsibilities

• Monitoring and managing all installed systems and infrastructure.
• Establish, configure, test and maintain operating systems, application software and system management tools.
• Oversee the constant availability of technical resources.
• Participate in Pre-sales and Post-sales activities.

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication) or equivalent
• Basic system fundamentals
• 2+ years in system support experience, ideally in an enterprise environment
• Knowledge of Microsoft Technologies and Identity Management concepts will be an added advantage.
• Must be able to work independently

ob Responsibilities:

• Plan and execute system administration tasks, including installation, deployment, testing, and commissioning.
• Generate and maintain documentation such as maintenance reports and checklists.
• Create and regularly update technical documentation, covering system configurations and procedures.
• Coordinate with project teams and external clients to plan and execute system upgrades/maintenance projects.
• Conduct maintenance on VA servers, network equipment, and camera systems.
• Address user-reported IT issues promptly, delivering technical support as needed.
• Diagnose and resolve issues related to hardware, software, and network functionality.
• Implement security best practices to safeguard systems from threats and vulnerabilities.
• Apply updates and patches to operating systems, software applications, and drivers to ensure security and performance (Windows Server, RHEL).

Job Requirements:

• Minimum Diploma/Degree in Information Technology or similar function
• Minimum 1 year of experience in server/desktop maintenance or similar function
• Hands-on experiences in configure, troubleshoot Microsoft Windows Servers and Red Hat Linux Servers
• Level 2 Experience is required
• Familiar with system applications & networking concepts
• Proficiency in troubleshooting and problem-solving

ERP System Analyst (Finance Module)

Our client is a leading and well known shipping brand who has their global headquarters based in Singapore. To further expedite and conclude the finance ERP implementation process they are looking for an experienced systems analyst.

This role will closely work with the project manager and report directly into the Group financial controller based in Singapore.

We are looking for a skilled System Analyst with a strong background in Excel, databases, and software application management. The ideal candidate will play a key role in the finance application implementation phase and post-implementation phase, supporting the creation of master data, user roles, and user acceptance testing (UAT).

• Lead ERP implementation activities, including data migration, system configuration, and integration with existing systems
• Create and maintain master data architecture, ensuring data accuracy and standardization across platforms
• Design and implement user roles, permissions, and security protocols
• Manage UAT process, document test cases, and coordinate with stakeholders to validate system functionality
• Develop ETL processes and data models for financial reports and analytics dashboards using ERP reporting tools
• Coordinate between internal teams and vendors for issue resolution and system enhancements
• Lead end-user training and create documentation for system processes
• Monitor system performance and implement optimization measures
• Provide support for ERP maintenance and related software/apps, includes troubleshooting and responding to users’ feedback.

Successful Applicant

• 6-8 years of experience in ERP implementation, system analysis, in the finance module
• Bachelor’s degree in a relevant field (e.g., Computer Science, Information Systems, Finance)
• Proficiency in major ERP systems (SAP, Oracle, or similar)
• Exposure to Microsoft Navision/Business Central is a plus
• Advanced Excel skills, including VBA, macros, and complex formulas
• Strong SQL knowledge and database management experience
• Experience with API integration and data mapping tools
• Understanding of financial processes and accounting principles
• Experience in user training and documentation
• Excellent verbal and written communication skills, with the ability to interact effectively with various stakeholder

Job Responsibilties

• Provide after-sales product and technical support - engaging with customers, clarification meetings, supporting 3rd party events.
• Design BMS system architecture, HVAC control system and optimization program tailored to each upgrading project requirement.
• Analyse existing BMS operation and HVAC performance to propose system renewal and control system improvement.
• Support project management team on existing building upgrades including testing and commissioning.
• Troubleshoot Yamatake and Azbil product problems for existing maintenance at job site.
• Track and analyse recurring faults or issues in BMS and other monitoring systems to identify patterns.
• Use trend date to provide insights on system vulnerabilities and potential areas for improvement.
• Perform various engineering calculation, equipment sizing and selection and procurement of equipment ensuring it meets safety standards and performance requirements.
• Supports the Sales on technical aspect to formulate Business Development plan for Building Automation Solutions in Singapore.
• Liaise with various departments in Headquarter in Japanese language to report the latest trends and requirements of Singapore Market
• Identifies industry trends, collects and assesses competitive and market intelligence.
• Regularly contact with Japanese and non- Japanese customers to exchange information.

Requirements

• Bachelor's degree in a technical discipline preferred;
• Minimum 4 years of experience in BMS and Automation industry
• Well versed in specification and selection of Yamatake and Azbil building automation system and product, not limited to system and controller but including field devices like sensors, control valves
• Strong communication presentation skills with the ability to present technical information to non-technical stakeholders.
• Proficiency in Japanese Language both verbal and written is a must

Job Responsibilities:

• Install, configure, and manage Windows server operating systems, including Windows Server 2016/2019/2022, ensuring optimal performance and reliability.
• Monitor server health, performance, and resource utilization, and take proactive measures to optimize server performance.
• Conduct regular maintenance activities, including patch management, server updates, and system backups.
• Monitor and analyze server logs for security breaches, anomalies, or performance issues, and take appropriate actions to resolve them.
• Respond to server-related incidents, service requests, and problems reported by end-users or the IT support team.

Requirements:

• Diplom or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Experience as a Windows Server Administrator in an enterprise environment.
• Strong knowledge of Windows Server operating systems, such as Windows Server 2016/2019/2022.
• Proficiency in managing Active Directory, DNS, DHCP, File Services,
• Experience with server virtualization technologies, such as VMware
• Solid understanding of networking protocols, TCP/IP, and troubleshooting network connectivity issues.
• Comfortable working in healthcare environment
• Comfortable take MMR and TDAP (Claimable)

Job description

• Ensure the smooth operation and maintenance of the group IT systems.
• Maintain and update existing group systems in accordance with established processes and standards.
• Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Main Mission

• Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.
• Provide local support for the office, which consists of approximately 40 people.
• Monitor system performance and troubleshoot issues to ensure continuity of services.
• Implement and maintain security protocols to protect the company's IT infrastructure.
• Collaborate with other departments to understand their IT needs and provide appropriate solutions.
• Document system configurations, processes, and procedures for future reference.

Key Requirements:

• Strong knowledge of Microsoft Windows environments.
• Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
• Excellent problem-solving skills and the ability to work under pressure.
• Good communication skills to effectively support and train users.
• Ability to work independently and as part of a team.

Optional

• Experience with PowerShell scripting and/or Infrastructure as Code (Terraform)
• Knowledge of network administration and security protocols.
• Familiarity with other operating systems such as Linux.
• Experience with virtualization technologies such as VMware.
• Certification in relevant IT fields (e.g., Microsoft Certified: Windows Server, CompTIA Network+).

Performance Indicator

• System uptime and availability.
• Successful implementation of system updates and upgrades.
• Response time to support requests.
• User satisfaction with IT support services.
• Compliance with security protocols and standards.
• Documentation accuracy and completeness.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

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Get to know our team:

Our Corporate IT Team within GXS Enterprise Technology Services aims to be a technology leader that provides predictive and seamless experiences to all GXS employees.

We are seeking a talented and experienced IT Systems Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, and maintaining our company's IT infrastructure. This role involves working closely with other IT professionals and departments to ensure seamless integration and optimal performance of our systems.

Get to know our Roles

As an IT Systems Engineer, you will play a crucial role in ensuring the stability, security, and efficiency of our endpoint devices and supporting Corp IT systems.

You will be responsible for managing and maintaining our endpoint management systems, including SCCM and patch management.

Additionally, you will work with identity provider solution such as JumpCloud and productivity solution such as Google Workspace to ensure seamless user access and device management.

Your scripting knowledge in PowerShell and Bash will be essential in automating tasks and troubleshooting issues. Familiarity with VDI solutions such as Azure Virtual Desktop or Amazon Workspaces will enable you to support our virtual desktop infrastructure.

Furthermore, you will contribute to our DevOps practices, utilizing GitLab CI/CD for continuous integration and deployment, and implementing Infrastructure as Code using tools like Terraform.

Day-to-Day Activities:

• Endpoint Management: Manage endpoints via Software as a Service (SaaS) solutions, such as Jamf, Cisco, JumpCloud, and Automox. Ensure efficient deployment, configuration, and management of endpoint devices.
• Endpoint Deployment and Support: Responsible for endpoint deployment, including software evaluation, testing, deployment, and post-deployment support. Ensure smooth rollout and functionality of new software and hardware.
• Patch and Lifecycle Management: Oversee OS patch management and application lifecycle management. Ensure systems are up-to-date with the latest security patches and software updates, minimizing vulnerabilities.
• Technical Collaboration: Collaborate closely with team members to enhance technical capabilities and service delivery. Foster a culture of knowledge sharing and continuous improvement.
• System Stability and Security: Ensure the stability, security, and scalability of IT systems. Implement best practices to safeguard sensitive banking data and maintain regulatory compliance.
• Performance Monitoring and Issue Resolution: Continuously monitor system performance and proactively address potential issues. Implement preventative measures to minimize downtime and enhance the overall user experience.
• System Optimization: Work collaboratively with software developers and other IT staff to design, optimize, and integrate systems. Ensure seamless interoperability and efficient workflows.
• Documentation: Develop and maintain comprehensive documentation for system configurations, procedures, and processes. Ensure documentation is up-to-date and accessible to relevant stakeholders.
• Backup and Disaster Recovery: Implement and manage robust backup and disaster recovery strategies to protect digital assets. Ensure quick recovery and data integrity in the event of a failure or disaster.
• Technology and Trend Awareness: Stay abreast of emerging digital technologies and industry trends. Leverage new advancements to drive continuous improvement and innovation within the IT infrastructure.
• Technical Support and Mentorship: Provide advanced technical support and mentorship to end-users and IT colleagues. Foster a collaborative environment and promote skill development within the team.
• Security and Compliance: Ensure compliance with digital security policies, procedures, and regulatory requirements. Implement necessary controls and conduct regular audits to maintain a secure environment.

Skills & Qualifications:

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Professional Experience: Minimum of 3-5 years of hands-on experience in IT systems engineering or a similar role.
• Cloud Expertise: Demonstrated expertise in cloud platforms, particularly AWS, Azure, or Google Cloud, with a proven track record of managing and deploying cloud-based solutions.
• Windows Deployment: Proficient in Windows image deployment and creation using tools such as Windows Deployment Services (WDS) and/or Assessment and Deployment Kit (ADK).
• MDM Solutions: Extensive experience with Mobile Device Management (MDM) providers like Jamf, Workspace One, Intune, JumpCloud, and Google MDM, ensuring secure and efficient device management.
• OS Management: Advanced knowledge in managing and deploying macOS, iOS, Windows, Android, and Chrome OS environments.
• Scripting and Automation: Strong scripting and automation skills using languages such as Bash, Shell, PowerShell, Python, and Workato to streamline processes and improve efficiency.
• Problem-Solving: Exceptional problem-solving and analytical skills, with the ability to diagnose and resolve complex systems-related issues swiftly.
• Incident Management: Familiarity with change management, incident management, and problem management processes to ensure smooth operations and minimal disruptions.
• Virtual Desktop Infrastructure (VDI): Support and enhance the virtual desktop infrastructure (e.g. Azure Virtual Desktop or Amazon Workspaces).
• Networking: Basic understanding of networking concepts and technologies (e.g., TCP/IP, DNS, DHCP, VLANs), with the ability to diagnose network access issues.
• Adaptability: Strong ability to quickly adapt to new technologies and evolving industry trends.
• Communication: Excellent communication and interpersonal skills, with a collaborative mindset and the ability to work effectively with cross-functional teams.
• Endpoint devices Hardening: Proven experience in hardening endpoints and assets, including secure configuration, vulnerability management, and compliance with financial regulations such as MAS TRMG and best practices such as CIS benchmarks.

Nice to Have:

• Certifications: Relevant certifications such as Microsoft Certified, Azure or AWS Administrator Associate, or other industry-specific certifications, demonstrating a commitment to professional development.
• Infrastructure as Code (IaC): Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation, enabling automated infrastructure management and deployment.
• DevOps Practices: Familiarity with DevOps practices, utilising CI/CD pipelines and tools (e.g., GitLab CI/CD), ensuring streamlined and automated integration and deployment processes.
• IT Security: Understanding of IT security best practices, including identity and access management, encryption, and threat detection, to safeguard digital assets and maintain compliance.

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

• 1-2 year experience in customer support role
• Possess good HR payroll , leave system , CPF & OT claims concept
• Good communication skills and able to handle difficult customers
• Training will be provided

Mon to Fri 9am to 6pm