Our Client:

Our Client is one of the top Japanese Trading companies that develops IT solutions globally. They are currently looking for an IT Analyst, to join their Singapore team. Ability to converse in Japanese is preferred to effectively communicate with their Japanese Native Stakeholders and Customers

The Responsibilities:

• Leverage IT expertise to design and implement process improvements, enhancing efficiency and productivity.
• Analyze and evaluate existing systems to identify opportunities for digital transformation.
• Drive work style innovation initiatives, promoting efficiency and collaboration.
• Utilize data analysis skills to interpret complex data, identify trends, and provide insights that drive strategic business decisions.
• Participate in business development activities, identifying new opportunities and contributing to proposal development.
• Collaborate with cross-functional teams to design, develop, and implement digital projects.
• Ensure all digital projects are completed on time, within budget, and meet high quality standards.
• Support Financial documentation creation on investment and M&A activities

The Requirements:

• Bachelor’s degree in computer science, IT, or a related discipline
• At least 3 years of experience as an IT Analyst or a related field
• Proficiency in Japanese language at business level to communicate effectively with the head offices in Japan
• Strong knowledge in Digital Transformation and Work Style Innovation
• Demonstrated expertise in data analysis tools and methodologies
• Strong analytical and problem-solving skills
• Excellent communication and teamwork skills
• Experience in Business Development, Investment and M&A activities is a plus

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 111700

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Business Analyst

Internal Code: A24105

This is a one-year contract role.

What will you do?

As a Business Analyst, you will serve as a vital bridge between external stakeholders and internal teams, ensuring seamless communication and alignment between business needs and technology solutions.

Your role involves understanding and analysing business requirements, translating them into functional specifications, and facilitating the successful implementation of solutions that meet both external and internal expectations.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to elicit, document, and prioritize business requirements.
• Conduct interviews, surveys, and workshops to gather detailed information about business processes and needs.
• Analyse and translate business requirements into functional specifications and user stories.

Solution Design and Implementation:

• Work with Design & Technical teams to design and validate solutions that meet business requirements.
• Participate in testing and quality assurance activities to ensure that solutions are delivered as intended.
• Support the implementation of new systems and processes, including user training and change management.

Project Management Support:

• Assist in project planning, tracking, and reporting activities, ensuring alignment between external expectations and internal capabilities.
• Facilitate communication between stakeholders, project managers, and development teams.
• Monitor project progress and address any issues or risks that may arise.

Data Analysis and Reporting:

• Analyse data to identify trends, issues, and opportunities for process improvements.
• Develop and deliver reports and presentations that provide actionable insights for decision-making.
• Create and maintain documentation of business processes, systems, and workflows.

Continuous Improvement:

• Identify and recommend opportunities for process improvements that benefit both external stakeholders and internal operations.
• Stay updated with industry trends and best practices to ensure that solutions are innovative and competitive.

What are we looking for?

• Good understanding of IT systems, databases, and software development processes.
• Development experience or knowledge of programming languages and concepts.
• Experience with software and tools used for business analysis and documentation.
• Strong analytical and problem-solving skills with the ability to think critically and strategically.
• Advanced proficiency in Excel, including experience with complex formulas, pivot tables, and data visualization.
• Excellent communication and interpersonal skills, with a proven ability to facilitate collaboration between external and internal parties.
• Proficiency in business analysis tools and techniques (e.g., UML, BPMN, wireframing).
• Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall) is desirable.
• Diploma/bachelor’s degree in computer science, Information Technology or related field.
• CBAP or PMI-BA is a plus.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Work closely with Accounting team ensure accurate monthly closing
• Prepare journals for internal cross-charging and other ad-hoc tasks.
• Prepare P/L variance analysis for internal meetings.
• Prepare/submit management reports according to the specified deadlines.
• Monitor actual collections and payments.
• Prepare presentation decks for management meetings and budget meetings.
• Other adhoc duties as assigned.

Requirements:

• Degree holder with Finance related qualifications
• 2 to 5 years of experience in a similar capacity

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Key Responsibilities:

1. Responsible for the development of ETL pipeline in open source to

carry out data ingestion

2. Write programs to extract data from data lake and curated data layer

to meet business objectives

3. Collaborate with different teams to gather the understanding of the

application to design the ETL pipeline

4. Gather business and functional requirements, and translate these

requirements into robust, scalable, operable solutions that work well

within the overall data architecture

5. Participate in the full development life cycle, end-to-end, from

design, implementation, and testing, to documentation, delivery,

support, and maintenance and produce comprehensive, usable

dataset documentation and metadata

Requirements:

1.Programming languages: Python / Spark

2.Experience with Linux utilities & SQL.

3.Experience in using PySpark for data transformation.

4. Knowledge of AWS services such as Redshift, Glue, Cloudformation,

EC2, S3, Lambda.

5. ETL Tool Experience would be an added advantage

6. AWS Exposure would be an added advantage

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

As a Business Analyst, you will be involved in supporting the core business operations through creating presentations and writing reports. We are looking for motivated self-starters who like to get their hands dirty and to solve real business problems.

RESPONSIBILITIES

• Conduct market research to support strategic business planning initiatives, product development and business operations
• Interpret data and work with internal teams to deliver data-driven presentations and reports for internal teams and external customers
• Create business collaterals, presentation decks, and reports
• Support business planning initiatives with market research and data analysis
• Take charge of ad-hoc projects as required
  
• Minimum Bachelor’s degree, ideally in a highly analytical/numerical subject or equivalent experience
• Up to two years professional work experience; fresh grads are welcomed to apply
• Have a genuine interest in how tech and business intertwine
• Possess strong storytelling and communications skills of both written and spoken English
• Ability to work independently and as part of a team, under pressure to tight deadlines
• Passion for problem-solving
• Strong desire to learn and adapt
  

Job Description

We are seeking a skilled Business Analyst to join our Business & Technology Integration team. In this role, you will analyze organizational processes and systems to improve efficiency and effectiveness. Proficiency in the Korean language is essential due to the nature of the project, where communication with certain teams and stakeholders in Korean will be required to deliver technical solutions and drive innovation.

Key Responsibilities:

• Analyze organizational processes and systems to enhance efficiency and effectiveness.
• Serve as a subject matter expert (SME) and collaborate with cross-functional teams to make informed decisions.
• Conduct in-depth analysis of business processes, identifying customer requirements and defining future state solutions.
• Research, gather, and synthesize information to support business objectives and initiatives.
• Utilize proficiency in Business Process Design and Requirements Analysis to provide actionable insights.
• Leverage skills in Business Process Analysis Tools and Business Model Strategy to optimize operations.
• Collaborate with multiple teams, contributing to key decisions and solving complex problems.

Must-Have Skills:

• Proficiency in Korean (language) for professional and technical communication purposes due to the nature of the project. As there will be Documents in Korean and also may have to communicate with Key Stakeholders in Korean as well.
• Strong expertise in Business Process Design and Requirements Analysis.
• Demonstrated ability to conduct thorough business process analysis.
• Excellent communication and collaboration skills to work effectively with diverse teams.

Nice-to-Have Skills:

• Experience with Business Process Analysis Tools.
• Familiarity with Business Model Strategy and implementation.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

• The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.
• You will be working in a Healthcare Domain Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Solid experience in managing projects
• Experience in supporting Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description:

As an Automation Analyst, you will be responsible for designing, implementing, and managing automation solutions, with a particular focus on Dynatrace and other monitoring tools. You will work closely with cross-functional teams to ensure the successful deployment and maintenance of automation frameworks, enhancing the overall efficiency and performance of IT operations.

Key Responsibilities:

· Design and implement automation solutions using Dynatrace and other monitoring tools.

· Lead and manage an offshore team of integration lead and developers.

· Oversee the integration of automation tools with existing IT infrastructure.

· Ensure comprehensive end-to-end testing, security, and performance validation of automation solutions.

· Deliver automation use cases for ServiceNow (SNOW) - ITPA and RPA.

· Provide automation presales support and conduct automation opportunity analysis.

· Support the implementation of the NeuroIT framework (Observability, AIOps, Automated Remediation, and Single Pane of Glass) for various customers.

· Amplify wins and success stories of the Cognizant NeuroIT Framework.

· Collaborate with cross-functional teams to ensure project success.

· Provide technical guidance and mentorship to team members.

· Monitor project progress and ensure timely delivery of milestones.

· Identify and mitigate risks associated with automation processes.

· Maintain up-to-date knowledge of industry trends and best practices.

Qualifications:

· Bachelor’s degree in Computer Science, Engineering, or a related field.

· Proven experience in managing and leading automation projects.

· Strong expertise in Dynatrace and other monitoring tools.

· Experience with ServiceNow (SNOW) - ITPA and RPA.

· Excellent project management and organizational skills.

· Strong problem-solving and analytical abilities.

· Excellent communication and interpersonal skills.

· Ability to work effectively in a fast-paced and dynamic environment.

Preferred Qualifications:

· Master’s degree in Computer Science, Engineering, or a related field.

· Certification in Dynatrace and/or other relevant tools.

· Experience with Agile methodologies and Scrum framework.

Previous experience in a similar role within the [industry] industry.

Harvest Advisors holds a Capital Markets Securities (CMS) licence and is regulated by the Monetary Authority of Singapore. We provide asset management services for institutional investors as well as private wealth management solutions for high-net worth investors in Asia. Our clients include sovereign wealth funds, financial institutions, listed companies, and family offices.

Harvest Advisors is affiliated to the Harvest Group. Set up in 1999, the Group is one of the first asset managers in China and currently one of the largest with assets under management of about USD 130 billion, employing more than 1,300 staff globally, with offices in China, Hong Kong, London, New York and Singapore.

With more than 300 investment professionals, the Group’s extensive research capabilities form the bedrock upon which it has built a wide range of investment strategies across active management of Chinese and Asian equities and fixed income, passive index strategies, private equity and real estate.

As part of our expansion plan, we are seeking candidates to join us as Investment Analysts.

Your Responsibilities:

• Conducting fundamental research on companies in global sectors
• Building financial models to aid in the analysis and valuation of companies
• Meeting with company representatives, sell-side analysts, industry contacts in the relevant ecosystem
• Presenting investment ideas in equities, bonds, derivatives and private equities
• Participating in the due diligence process

Your attributes:

• 2 to 3 years’ experience as an investment analyst in a financial institution or possess relevant working experience in auditing and taxation
• Skills and Competencies to include Financial Modelling, Investment Analysis, In-Person and Digital Communication
• Effectively Bilingual, spoken and written
• Bachelor’s Degree, preferably in Accounting, Finance, Business or Engineering

Additional information:

• 5 day work week
• Apply through the portal or email your CV to [email protected]
• We seek your understanding that only shortlisted candidates will be contacted for interview

Job Description

We are seeking a skilled Business Analyst to join our Business & Technology Integration team. In this role, you will analyze organizational processes and systems to improve efficiency and effectiveness. Proficiency in the Korean language is essential due to the nature of the project, where communication with certain teams and stakeholders in Korean will be required to deliver technical solutions and drive innovation.

Key Responsibilities:

• Analyze organizational processes and systems to enhance efficiency and effectiveness.
• Serve as a subject matter expert (SME) and collaborate with cross-functional teams to make informed decisions.
• Conduct in-depth analysis of business processes, identifying customer requirements and defining future state solutions.
• Research, gather, and synthesize information to support business objectives and initiatives.
• Utilize proficiency in Business Process Design and Requirements Analysis to provide actionable insights.
• Leverage skills in Business Process Analysis Tools and Business Model Strategy to optimize operations.
• Collaborate with multiple teams, contributing to key decisions and solving complex problems.

Must-Have Skills:

• Proficiency in Korean (language) for professional and technical communication purposes due to the nature of the project. As there will be Documents in Korean and also may have to communicate with Key Stakeholders in Korean as well.
• Strong expertise in Business Process Design and Requirements Analysis.
• Demonstrated ability to conduct thorough business process analysis.
• Excellent communication and collaboration skills to work effectively with diverse teams.

Nice-to-Have Skills:

• Experience with Business Process Analysis Tools.
• Familiarity with Business Model Strategy and implementation.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare Domain Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Solid experience in managing projects
• Experience in supporting Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description:

Tetsuyu Healthcare Holdings is seeking a motivated and customer-centric Software System Customer Support Executive (CSE) to join our team. This role focuses on providing high-quality customer support for our care management solutions, including CARES, CARES4CAREGIVERS, CARES4WOUNDS, and CARES4ME. The ideal candidate will work closely with clients, technical teams, and support resources to ensure efficient and effective resolution of software-related queries.

Key Responsibilities:

• Client Support & Issue Resolution:
  • Respond to customer queries and concerns regarding Tetsuyu’s software solutions through various channels (email, phone, chat).
  • Utilize the system support chatbot to provide accurate answers to client questions.
  • Investigate and troubleshoot client-reported issues and escalate to the development team when necessary.
  • Ensure timely responses and follow-up on customer queries until resolution.
• Collaboration with Development Team:
  • Liaise with the development team to prioritize and resolve issues based on severity and impact.
  • Communicate detailed information on bug fixes, patches, and software releases to clients.
• System Knowledge Database Management:
  • Perform periodic updates to the system support knowledge base, ensuring that all information is accurate and current.
  • Collaborate with the development team to ensure that updated manuals, troubleshooting guides, and feature documentation are available for both internal and external use.
• Software Releases and Patches:
  • Notify clients regarding regular and ad-hoc software updates, including new feature releases, patches, and bug fixes.
  • Ensure proper communication of any known issues and workarounds to clients as part of the release process.
• Customer Training:
  • Provide training to customers on how to use new features or modules introduced in CARES, CARES4CAREGIVERS, CARES4WOUNDS, and CARES4ME.
  • Update and maintain user manuals, training materials, and documentation as needed.

Requirements:

• Diploma or Bachelor’s degree in Information Technology, Computer Science, Healthcare IT, or a related field.
• 1 to 2 years experience in customer support or help desk role, preferably with software systems. Fresh grads with potential will also be considered.
• Understanding of healthcare-related software is an advantage.
• Excellent communication skills with the ability to translate technical information into user-friendly language.
• Problem-solving mindset with strong analytical skills to investigate and resolve technical issues.
• Ability to work collaboratively with cross-functional teams, including developers and product managers.
• Proficient with customer support tools, software ticketing systems, and chatbots.

Preferred Skills:

• Experience with healthcare management systems or care-related software products.
• Prior experience or interest in working with chatbots or AI-driven customer support tools.
• Exposure to software development life cycle (SDLC) and bug tracking systems.

Why Join Us?

• Be part of a team working to transform care management with cutting-edge technology.
• Gain exposure to various facets of healthcare software support and development.
• Opportunities for professional growth and development in a fast-paced and dynamic environment.

If you're passionate about customer support and healthcare technology, we'd love to hear from you! Apply now to join Tetsuyu and make a meaningful impact on the lives of caregivers and healthcare providers through innovative software solutions.

To support the National implementation of a standardised care assessment system and provide essential administrative assistance to ensure smooth operations.

Key Responsibilities

• Troubleshoot and resolve business IT related issues
• Assist in functional testing of IT system
• Create and maintain guides and documentation for IT processes
• Assist in implementation of interRAI as the national standardised care assessment tool in Singapore
• Collaborate with internal stakeholders and service providers to understand their needs/business requirements and actualise the care assessment framework
• Track progress and ensure compliance to timelines in project development and implementation
• Assist in establishing data governance policies, standards and processes in compliance to policies
• Assist with special projects and new initiatives
• Perform secretariat duties for relevant care assessment committees and workgroups
• Other ad hoc duties as required to support the care assessment team’s work

Job Requirements

• Recognised degree in any discipline with 2 years of work experience ​​​​​​
• Experience in health and/social care will be a plus
• Experience in implementing new programmes and change management will be a plus
• Excellent verbal and written communication skills
• Good interpersonal skills
• Ability to multitask or prioritize task effectively
• Proactive self-starter
• Proficient in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook) and other office software)

Our client is a global leader in semiconductor inspection solutions.

• Perform system performance test and evaluation and customer qualification focusing on vision inspection system.
• Evaluating and establishing vision system performance specifications.

Requirements:

• Diploma in engineering discipline
• At least 1 year of field servicing experience in semiconductor industry
• PC hardware, OS and networking knowledge

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Entry level is welcome to apply.
• Friendly and dynamic working environment.

Responsibilities:

• Directly reporting to the IT Lead to deliver functional expertise, leadership and support IT systems and solution for the region
• Responsible for IT system project implementation, and maintenance support
• Install and configure Server Operating Systems (Linux and Windows Servers)
• Install and configure Networking Systems (Switches, Routers, Firewall, VPNs)
• Perform security hardening, backups and maintain baseline system documentations
• Develop, maintain and document the installation, and configuration procedures
• Prepare factory acceptance test report, site acceptance test report, training and support documentation
• Prepare, update and deliver regular project status updates
• Must be able to use discretion in handling confidential information

Requirements:

• Diploma/Degree in Information Technology/Electronics/Computer Engineering/Computer Science or equivalent.
• Networking certification, if any
• Entry level are welcome to apply
• Knowledge of System Security like Firewall Configuration, VPN setup and industry standard IT protocols
• Knowledge of Networking concepts like Switch Configuration, LAN Troubleshooting, Network Tracing, WAN etc
• Knowledge of System Platforms setup on either Windows, Linux and VMware/ Hyper-V systems
• Basic Knowledge of Windows Server Features such as AD configuration, DNS configuration and DHCP configuration.
• Able to work in customers' premises and travel overseas on job assignment when required
• Able to work after office hours, weekends and public holidays when required
• Able to perform standby duty to attend to customers' sites during and after office hours, weekends and public holidays where necessary

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Summary

You will be working with our client who specialises in the healthcare and technology space. You will be part of the Windows team where you will undertakes complex projects related to systems provisioning, installations, configurations as well as monitoring and maintenance. You will be responsible for systems administration, continuous optimisation of systems performances, implements systems improvements and collaborate with other team members in the resolution of complex issues. You will also be required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

Responsibilities

• Monitor systems performance and usage, including response times
• Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting
• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
• Determine the systems’ short- and long-term requirements
• Manage systems report production
• Advise senior leaders on system concepts and functional capabilities
• Provide technical advice to the team and clients on installation, setup, configuration of systems
• Interpret internal or external business issues and recommends solutions/best practices
• Implement plans to make systems available to users in a shared, secure and controlled manner
• Lead the development of new systems as per the system requirements
• Design security and integrity controls
• Conduct new systems testing and implementation
• Define the system maintenance procedures
• Analyse the use of new systems to identify enhancement needs
• Lead research initiatives for the development of advanced and automated approaches for system administration
• Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
• Conduct regular system audits and upgrades
• Develop automated processes to define, measure, and report on service quality, stability and capacity
• Oversee the assessment of risks to systems
• Identify complex system issues to provide advisory to the stakeholders
• Investigate cause of systems issues
• Resolve complex issues
• Provide escalation support for issues presented by the user

Requirements

• Diploma or Degree in Information Technology, Computer Science or equivalent qualification.
• At least 3-5 years’ experience in developing, implementing and maintaining Windows OS platform, Windows systems and VMware
• Prior experiences in fulfilling ticket requests, maintenance as BAU and supporting large numbers of servers
• Prior experiences in Powershell scripting and/or cloud service related experience
• Good knowledge to Microsoft and AWS product / services
• Professional Certifications in Microsoft / Azure, Vmware Vsphere , AWS and/or other relevant IT skills would be advantageous

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.Morgan McKinley Talent SolutionsMorgan McKinley Pte Ltd EA Licence No: 11C5502EAP Registration No: R2196712EAP Name: Chew Kai-Xinn

Project Engineer (M&E / Chiller System)

• Working Days: 5.5days
• Working Timing: Mon to Fri 8:30am to 5:30pm & Sat 8:30sm to 12:30pm
• Working Location: Woodlands
• Salary: $3,000 to $6,000 depending on experience

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements

• Candidate must possess at least a Diploma, Advanced/ Higher/ Graduate Diploma or Degree in Mechanical, Electrical Engineering
• Experience in chiller system

Responsibilities & Duties

• Knowledge of M&E project requirements and contract requirements
• Able to manage projects/ claims/ sub-contracts
• To able to work odd hours (if necessary)

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

01) Installing and setting up computer systems or software

02) Keeping an eye on the performance of computer networks and servers

03) Helping staff complete required actions to solve their IT issue

04) Identifying problems with systems or networks

05) Introducing new applications and devices to Management

06) Working closely with software developers and procurement managers

07) Checking that all equipment is safe and up to date

08) Technical support and troubleshooting for various hardware and software issues

09) Network maintenance and upgrades

10) Weekly reporting on IT operations

Interested please email to [email protected]

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Fund Accounting Analyst - Hybrid, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Fund Accounting Analyst is an entry level position responsible for assisting in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.

• Monitor the work activities to ensure timeliness/accuracy of the funds activities in a department, including calculation of NAV and distribution factors
• Assist in reviewing stock and cash reconciliations as a Checker to ensure the exceptions noted have no NAV impact and items cleared are treated correctly
• Ensure corporate actions are correctly reflected on the NAV
• Assist in handling complex issues
• Facilitate prompt investigation and resolution of any client queries in a timely and professional manner
• Ensure client Service Level Agreement (SLA) and deadlines are met
• Assist in the collection and analysis of relevant management information from an operational and client perspective
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred
• Experience in accounting, finance, or business-related area
• Experience within Financial Services or Operations
• MBA graduates, CFA certification or Chartered Accountants preferred
• Proven experience in funds administration
• Knowledge of funds services and processes

Education:

• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Requirement

• Diploma/Bachelor's Degree in Computer Science, Information Systems, or related field.
• At least 3 years of relevant work experience
• Experience in data querying (SQL and such) and handling of data schemas and data wrangling.

Responsibilities

• Contribute to projects / initiatives, starting from Requirements Gathering, Design, Solutioning, Functional Specs review to User Acceptance Testing and Live Verification.
• Works in close collaboration with various Workstreams, UX Designer and Tech counterparts to elicit business requirements, supports the design and conceptualization of new requirements.
• Review requirements to ensure alignment to design principles and information architecture.
• Attend to user stories/requirements and work with Tech partners on solutioning and implementation based on prioritization.
• Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Position

In a challenging and multicultural environment, we seek for a Business analyst to join our Core Banking IT department in charge of the development and maintenance of the International Core Banking System of the company. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of understanding the requirements and to test the payment system of the bank which is Global Pay Plus – Sevice Platform (GPP-SP) from Finastra (previously D&H). The role will focus primarily on testing the various evolutions of the in-house solution together with the payment engine (GPP-SP).

Main responsibilities

As a Business Analyst:

• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.
• Mapping the identified functional requirements and define a solution
• Identifying the scope of the requirements, validating the requirements.
• Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.
• Working as a liaison between Business users, operations and Developers.
• Preparing various documents like BRD, FSD and reviewing SIT Test scenarios and Test Cases. Experience in Agile world is a plus.
• Working with different stakeholders for product collateral and training needs.
• Working with Integration partners and other vendors within bank
• Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Qualifications and Profile

The position requires a minimum of 10 years relevant business analyst experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA Products (SCT, SDD and Instant SCT) and SWIFT (Cross Border Payments). Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Good knowledge of reporting products like Intraday/End of period accounting statements - (CAMT53, CAMT54, MT942 & MT940 formats), Debit and Credit advises – (CAMT52, MT900 & MT910- formats) and Payment status reports – (XML Pain.02 format).
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications.
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance.

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA
• Experience is creating Feature files for Cucumber
• Understanding of Graph based Database like JanusGraph and Elastic search.
• Experience is Kafka platform for event storage and real time streaming of data.
• Knowledge on Kibana visualization tool for log and time-series analytics and application monitoring.

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Job Description:

• Manages user requests & incidents in a timely manner.
• Prioritizes User requests based on their urgency, their criticality and their context.
• Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification.
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
• Ensures Daily support tasks.
• Ensures sanity checks are performed (morning, evening) and on-calls duty.
• Contributes to change requests, urgent data modifications and INTPRODs executions.
• Escalates issues if need be, but remains the main point of contact for the user.
• Pushes for sustainable resolutions and sustain knowledge management.
• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management).
• Contributes to major incident reports and post-mortems when required.
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation.
• Keeps the support documentation up-to-date.
• Acts as the IT Run preferred communication channel with all stakeholders.
• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.
• Incident communication.
• Problem follow-up.
• Transversal coordination of key initiatives.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Requirements:

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills.
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds.
• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).