Responsibilities

• Design Performance Test Scripts for enterprise applications based on Requirements.

• Participate in Performance bottleneck analysis and fixes.

• Perform Performance Engineering (for Senior Perf Testers) & Performance Improvement activities.

• Communicate progress and issues through regular Status Reports

• Collaborate with Business/ Application teams to improve system performance

Skills/Requirement

Requirements:

• Minimum 3+ Years of Relevant Experience in IT Performance Testing.

• Expertise in Test Planning, Test Estimation, Test Strategy, Workload Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.

• Expertise in Performance Testing tools: JMeter

• Execute Benchmark, load, stress, endurance, and other non-functional tests.

• Monitor application logs to determine system behaviour.

• Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments.

• Analyse the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.

• Generate performance graphs, session reports and other related documentation required for validation and analysis.

• Publish results and receive appropriate sign off. Prepare detail status reports, and monitoring of all defects and issues.

• Identifying memory leakage, connection issues & Bottleneck problem in the application.

• Strong problem-solving skills and very good time management skills

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

Job Summary

We are looking for a Business Analyst to work on platform upgrade projects within Consumer Banking Operation team for a reputed bank.

Mandatory Skill-set

• Possess a Bachelor's degree in Accounting, Finance, or Technology;
• Have 5 years of experience in the banking industry, on credit card processing, chargebacks, or fraud analysis;
• Has 3 to 5 years of experience in operations or project management;
• Demonstrate advanced proficiency in Excel, PowerPoint, Word, and Visio;
• Exhibit strong communication skills alongside excellent analytical and problem-solving abilities;
• Maintain high attention to detail with exceptional organizational and time management skills to handle daily operations effectively;
• Able to lead and manage multiple projects simultaneously while adapting to shifting priorities in a dynamic environment;
• Self-driven and capable of working collaboratively in a team or independently as needed.

Desired Skill-set

• Familiarity with the VisionPlus application.

Responsibilities

• Collaborate with Operations, Business, Tech teams, and vendors to execute a strategic platform upgrade;
• Provide project management support, including communications, governance calls, and preparation of presentation materials;
• Work with operations users, business stakeholders, fellow business analysts, tech and vendor consultant for functional design and solutioning;
• Participate in design and build discussions with Operations and Tech teams;
• Develop and oversee testing plans with Operations and vendor test teams;
• Manage user acceptance, regression, and performance testing, ensuring critical functions are covered and defects are resolved;
• Identify process improvements and propose timely solutions to address project or testing challenges;
• Oversee post go-live enhancements, including tactical fixes and strategic upgrades.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

At At Nexus Link Pte Ltd, we’re passionate about uncovering actionable insights that drive innovation and success. As a trusted leader in market research and strategic analysis, we empower businesses to navigate the complexities of their markets. Now, we’re inviting a dynamic and detail-oriented Research Analyst (Consulting) to become part of our dedicated team.

Role Overview

As a Research Analyst (Consulting), you’ll play a pivotal role in shaping the strategies that drive impactful decisions. This position offers a blend of analytical rigor and creative problem-solving, providing you the opportunity to dive deep into market dynamics and help shape the future of businesses.

Your Responsibilities

• Dive into market data to identify emerging trends, consumer behaviors, and competitive landscapes.
• Generate actionable insights to uncover growth opportunities and optimize business strategies.
• Craft compelling reports and presentations to deliver data-driven recommendations to stakeholders.

What We’re Looking For

• A Bachelor’s degree in any discipline.
• Fresh graduates with a passion for research and analytics are welcome – on-the-job training will be provided.
• Good analytical and communication skills, with the ability to manage multiple priorities.
• Proficiency in tools like SPSS or R is a bonus, though not essential.
• Relevant experience in market research may qualify candidates for more senior roles.

Why Join Us?

• Your contributions will be rewarded with a salary reflective of your experience and performance.
• Access to continuous training and development opportunities to advance your career.
• Work in an environment that values teamwork, creativity, and mutual respect.

How to Apply

Interested candidates, please send in your resume stating your full personal particulars, work experience, expected salaries and relevant qualifications. (only shortlisted candidates will be notified).

At Nexus Link, diversity fuels our innovation. We are proud to be an equal-opportunity employer, fostering an inclusive workplace where everyone can thrive.

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Permanent, Upper Thomson Road, 5.5 days

Job scope

• Respond to service calls for building management system BMS system breakdowns.
• Perform scheduled maintenance.
• Work with relevant teams to ensure smooth operations.

Requirements:

• Diploma in Mechanical Engineering.
• 3 years of hands-on experience in BMS troubleshooting and maintenance.

Work location :Upper Thonson Road

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified.

Job Responsibilities

System Maintenance and Configuration:

• Install, configure, and maintain hardware and software for the organization’s infrastructure.
• Monitor system performance to ensure everything runs smoothly and securely.
• Regularly update systems to provide necessary patches and upgrades.

Network Management:

• Manage network servers and technology tools.
• Set up user accounts and workstations.
• Monitor network performance and integrity.

Security:

• Ensure security through access controls, backups, and firewalls.
• Frequently review security protocols and make adjustments as needed.
• Respond to and resolve help desk requests.

Data Management:

• Oversee data storage solutions and database systems.
• Ensure data recovery and backup procedures are in place and functioning correctly.
• Manage and store backups.

Troubleshooting and Support:

• Troubleshoot issues and outages.
• Upgrade systems with new releases and models.
• Provide technical support and training to other employees.

Documentation and Policy Development:

• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Document system performance and plan for future upgrades.

Collaboration and Communication:

• Work closely with IT project managers and other technical staff.
• Collaborate with other departments to understand their technical needs and implement IT solutions.
• Report regularly on operation status.

Job Requirements

• Degree/Diploma in Computer Science/Information Technology.
• Basic knowledge of computer networks/infrastructure.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information confidentially.
• Minimum 2 years of experience in a similar field.
• Strong knowledge of MS 365 and Azure.

Salary Range: $3,800 - $5,500

The System Engineer designs, configures, and documents telecommunication systems such as IP Infrastructure, WLAN, CCTV, Radar, and other technologies. Reporting to the Engineering Manager, this role involves technical design, drawing preparation, and ensuring client requirements are met.

Responsibilities

• Design and document telecommunication systems based on client needs.
• Prepare engineering drawings and oversee their quality and compliance with standards.
• Support system configuration, testing, and factory acceptance processes.
• Train clients and commissioning engineers, and assist with equipment assembly and integration.

Requirements

• Diploma in Telecommunications or a related field with 4–5 years of relevant experience.
• Strong documentation, time management, and communication skills.
• Proficiency in AutoCAD and experience with site commissioning or coverage tools is a plus.

EA Personnel Name: Melody Sim

EA Personnel No: R2095899

EA License No: 16C8443

Who Are We Looking For

We're looking for someone to provide game changing services to our customers. Resourceful, independent and strong follow up skills are key qualities in this position.

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analysing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your Duties & Responsibilities

● Provide Level 1 / 2 IT support to end users (onsite / remotely)

● Provide front-line IT support to employees via walk-ups, tickets, and MS Teams

● Maintain accurate ticketing processes and asset management tracking records

● Provide emergency requests / VVIP support outside of business hours

● Monitor, troubleshoot, and repair IT hardware and software

● Handle hardware and software sourcing / purchasing

● Write and update technical documentation for end users and the IT team

● Assist in Projects / Audits based task given by the IT team

● Liaising with 3rd party vendors

You're Good At

● Good interpersonal skills

● Highly adaptable and flexible

● High level of ethics, values, integrity and trust

● High proficiency in both written and spoken English

Will Be Awesome If You Are/Have

● Highly disciplined and productive when working independently

● Takes initiative to identify gaps and develop solutions to close the gaps

● Good in follow up and follow through to complete tasks

● Powershell / CMD Line Scripting

● Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

● Windows Server Knowledge

Qualifications

● Minimum 2 years of experience providing IT support in a corporate environment

● Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

Responsibilities

• Conduct research within assigned area of fixed income market coverage using information sources, including financial statements, earnings reports, published research, financial databases, corporate and management access
• Generate timely, and actionable bond investment ideas. Work with other members of the research team to evaluate a comprehensive range of bonds and bond funds
• Achieve and maintain a coverage list of bond issuers, and provide periodic research recommendations for bonds in the coverage list and newly issued bonds
• Communicate these investment ideas to the investing public and internal stakeholders through research reports, presentations, and other channels
• Contribute investment views and research in collaboration with the regional offices
• Contribute to the growth of the firm's fixed income business
• Undertake additional/ ad-hoc duties and projects assigned

Requirements

• Bachelor degree holder in a related discipline (accountancy, economic, finance or business administration), preferably with investment research experience
• Experience working with systems such as Bloomberg is desirable
• Good understanding of financial statements, bond mathematics, and macro drivers
• Demonstrated strong analytical skills, numerical capability, and attention to detail
• Excellent communication skills. Strong command of both spoken and written English. Mandarin speaking capability is a plus
• Demonstrated interest in and passion for investing
• Able to multi-task and meet constant deadlines

12 months Contract

Domain: Banking

Location: Central, East

Objectives of this Role:
1. Ensure the highest quality of our operations system by developing and executing tests to detect and report any errors in the product.
2. Develop suitable testing plans and frameworks that align with our customers' needs.
3. Coordinate with various functions and teams to incorporate necessary product changes.

Responsibilities:
1. The role involves writing test cases, preparing and creating test data, executing and retesting test cases.
2. Able to leveraging on inhouse GenAI for test case creation and enrichment
3. Ensure test runs and results are completed within the given time frame.
4. Develop and execute test plans to validate software functionality against requirements and specifications.
5. Identify, report, and track software defects and issues.
6. Perform functional, performance, security, and regression testing of software products.
7. Report test results and defects to the development team and other stakeholders, and work on their resolution.
8. Provide suggestions and feedback to improve the quality of the software development process across teams.
9. Stay updated with the latest testing tools, techniques, and methodologies.
10. You will work closely with the Testing Centre of Excellence (COE) to enhance testing processes and standardize testing practices across operations

Required Skills and Qualifications:
1. Degree or diploma in computer science, engineering, or similar technical certifications.
2. At least 1-3 years of experience in testing, quality assurance, or similar roles.
3. Excellent problem-solving skills, an analytical mindset, and strong communication skills.

Preferred Skills and Qualifications:
1. Proficiency in testing tools such as JIRA, Selenium, Appium, and other testing frameworks.
2. Certifications such as ISTQB (International Software Testing Qualifications Board) and CSTE (Certified Software Tester).

Interested applicants are encouraged to apply directly to [email protected] for a faster response.

About the Company

JERA Global Markets (JERAGM) is a leading utility-backed seaborne energy trader specialising in LNG, coal and freight. A joint venture between majority shareholder JERA Co., Inc. and EDF Trading, JERAGM’s shareholders are among the world’s major utilities.

JERAGM operates one of the largest energy portfolios in the world which gives it an in-depth understanding of the way local, regional and international energy markets behave. Its in-depth knowledge and market insights enable us to capture trading opportunities, optimise portfolios, create value and enhance security of supply for our customers.

Headquartered in Singapore, JERAGM has a global talent pool of close to 300 people across offices located in four strategic locations: Singapore, Japan (Tokyo), the UK (London) and the US (Houston).

JERAGM is strongly capitalised with over US$500 million in paid up capital and a total equity of US$4 billion. JERAGM has retained its A+ Stable rating from R&I, attributable to a robust business model and solid financial base.

Position Description

The Coal Trading Analyst will join the Coal Trading team within JERAGM in Singapore. The candidate will play a key part of providing trade analysis and commercial, logistical and administrative support required to assist the Coal Trading team and on a day-to-day basis will focus on JERAGM’s Japan business (both JERA and 3rd parties in Japan).

The candidate will coordinate closely with other members of the Coal Trading team and JERAGM’s middle and back-office functions, in a collaborative and open manner.

Key Role Responsibilities

• Assist with daily trade for our Japan business to prepare documentation and data and communication with JERA and external counterparties in Japan
• Assist with daily trade amendments to ensure trade capture and P&L is accurate
• Preparing weekly market update presentations for the Coal Trading team
• Conducting market research for growth areas and new counterparties in Japan
• Analysing trade data for our Japan business to provide unique insights to the traders to support better decision making
• Ad-hoc analysis for our Japan business as required by manager / executives / wider business

Qualifications

Key Qualifications and Experience

• At least 8 to 12 years’ experience working in a commodity trading environment or other related commercial industries
• At least 1 to 2 years’ experience within a Power Utility environment (especially coal) is required
• Must have a broad knowledge of the Japan power industry especially JERA with an understanding of coal end users in Japan (both utilities and industrial) and their coal sourcing requirements
• Proficient in Microsoft Office software
• Possess at least a Bachelor’s Degree in a related field
• Written and verbal fluency in Japanese (JLPT N1) or similar, is a must as the candidate has to manage Japanese speaking stakeholders both at working and management levels

Person Specification

• Meticulous, organised and accountable, able to work autonomously within strict deadlines while adhering to policies
• Able to work well as part of a team and with other functions
• Confident personality with the ability to communicate effectively as well as interact with a variety of JERAGM functions and external counterparties.

Role Opportunity

This role offers an excellent opportunity to further develop skills and responsibility as a member of the Front Office team within a growing and successful commodity trading business.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals.

Purpose:

• To manage logistic activities within QC department

Key Responsibilities:

• Performs receipt and storage of sample in accordance to local procedure.
• Performs routine and non-routine sampling of raw materials and utilities with observation of GMP requirements
• Ensures proper packaging of samples and correct samples are shipped to offsite recipient timely
• Ensures a good inventory of QC materials (purchased and prepared materials/glassware) to support testings; ensures no over surplus of inventory
• Ensures wastes are disposed appropriately and promptly.
• Practices 6S and ensures good housekeeping of laboratory, work area and equipments.
• Supports equipment calibration and maintenance, performs autoclave requalification and washing machine verification
• Performs peer review for verification of task and data.
• Participates in laboratory investigation (when required) and assist in the timely closure investigations, CAPAs.
• Ensures proper archival of submitted document for easy retrieval
• Identifies and reports problems in QC to supervisor in a timely manner.
• Adheres to all safety and security policies and practises
• Manages ad-hoc support tasks
• Assist QC support manager in the management and operations of the team
• Scheduling day-to-day shopfloor activities and resources handling to ensure timely sample and material management Provides training to the team
• Provide guidance, support, and technical expertise to the team Involves in investigation and protocol and report writing (when required).
• Involves in SOP writing and updating.
• Organization and Management Responsibilities
• Creates strong team morale and a culture of accountability and ownership
• Provides leadership, guidance and technical expertise/support to the juniors
• Ensures continuous improvements of the QC operations
• Ensures expenditures are within budget

Skills:

Professional

• For QC Support Technologist - Fresh graduate of NITEC, Diploma in Science (or equivalent)
• For Senior QC Support Technologist Graduate of NITEC, Diploma in Science (or equivalent) with at least 4 years of experience/Degree holder with at least 2 years of working experience.
• For Lead QC Support Technologist Graduate of NITEC, Diploma in Science (or equivalent) with at least 8 years of experience/Degree holder with at least 4 years of working experience.

Technical

• Competent technical skills in good laboratory knowledge and hands on experience in inventory management
• Knowledge of cGLP & cGMP

Business

• For QC Support Technologist, Senior QC Support Technologist 1, 2
• Basic report writing skills (preferably with legible hanwriting)
• Basic planning and organizing skills (for individual time management and work planning) Good interpersonal skills
• Team player
• For Senior QC Support Technologist 3 and Lead
• Effective report writing skills
• Planning and organizing skills (for individual time management and work planning)
• Leadership and problem solving with analytical and logical thinking

Competencies:

• Effective report writing skills
• Planning and organization skills
• Able to work independently
• Team player
• Analytical skills with logical thinking

​​

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to building Singapore’s future growth as a global hub for intellectual property creation, protection and management. We serve the public sector, investors, private enterprises, not-for-profits, service providers and individuals through patent search and analysis, training and IP management services. Together, we amplify creativity and enable innovation, to realise tangible economic and social value from intangible assets.

Job Responsibilities

Reporting to the Deputy Director, Operations, Planning & System, the candidate will be responsible for the business system of the Patent Search Examination & Analytics (SEA) Unit.

You will:-

• Ensure critical operational system is aligned with business needs to ensure business continuity and operational efficiency of internal and contracted processes.
• Plan and drive IT system upgrades through regular maintenance and system renewal.
• Provide solutions to address process and system issues when they arise.
• Analyse existing systems, business needs and users feedback, identify bottlenecks and implement system changes to improve system performance, user experience and optimise processes.
• Evaluate system data policy and implement system archival process.
• Ensure optimal utilisation of resources and be the go-to person on how data and technology can be used for enhanced performance tracking and transformed processes with automation.
• Review whether internal controls are sufficient and effective to mitigate risks. Lead system studies and innovation projects for adopting emerging technologies for efficiency gains using automation and AI and improving user experience for various functions within unit.
• Support Deputy Director in unit’s planning for budget, capacity projection and performance metrics.
• Undertake ad hoc unit projects assigned.

Are you the one? Please write to us if you have/are:

• A degree, preferably in systems engineering or computing, with 5 to 8 years of relevant working experience, preferably in system project and dashboard development. Background in patents, experience in data analysis, SQL and knowledge in VBA/Python, basic coding/programming knowledge is a plus.
• Organised, customer-oriented, meticulous, proactive, able to multi-task and meet tight deadlines.
• Analytical, resourceful, able to work independently and in a team involving multiple groups of users and technical teams.
• Able to drive system-related process improvements using evidence-based/data-driven approach.
• Proven track record of successfully launching new system including change management.
• Experience in agile, design thinking and user experience improvements.
• Excellent communication and collaboration skills.
• Proficient with Microsoft Office applications and in particular Microsoft Excel and PowerPoint.

To apply for this position, please email your CV to [email protected]

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

The Go-to-Market Operations (GTM) team ensures that Google's evolving ads business runs smoothly. The team sets the go-to-market strategy and guides execution and operations against the strategy. In this role, you will be focused on aligning the company priorities with day-to-day operations, while also helping to evolve early stage ideas into future-growth initiatives. In this role, you'll support initiatives focused on ensuring organizational efficiency.

Qualifications

Job responsibilities

• Contribute to projects focused on improving processes, governance structures, and performance management systems.
• Analyze data to support decision-making, identify trends, and provide solutions to challenges faced within projects.
• Contribute to the creation of reports and presentations that communicate project updates, findings, and recommendations, and present to senior audiences.
• Partner with team members and stakeholders, build relationships to achieve common goals.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in Business Intelligence, Data Science, Analytics, or Statistics.
• Experience analyzing data and creating reports with database queries (e.g. SQL).

Preferred qualifications

• Ability to analyze data, extract insights, and support problem-solving through data-informed recommendations.
• Ability to collaborate across teams.
• Ability to apply standard methodologies to execute project tasks.
• Interest in understanding product development, market dynamics, and the elements of successful organizational design.

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Key accountability:

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing

2) Implement and support digital customer journeys to further improve both customer and employee experience
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions

4) Ensure the smooth operational rollout

Job roles and responsibilities:

1) Re-engineer the end-to-end process, analyze and review operations solutions

2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts

4) To review functional specifications and process define documents

5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule

6) Post-production support, production issues review and track them to closure

7) Work closely with regional teams and country teams to ensure timely delivery of project

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:

1. Consumer Banking Operations

2. Customer Centre

Core competencies

• Excellent oral and written communication skills

• Good, sound knowledge of banking and technology

• Good teamwork and inter-relationship skills

• Adaptable, disciplined and focused

• Organized and systematic

• Proven analytical skills

• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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About the Client:

Our client is a reputed company in banking and financial domain.

Responsibilities:

• Perform requirement analysis and impact assessment to systems.
• Develop and enhance programs for retail financial / payment applications.
• Implement solutions that align with the organization's business objectives.
• Conduct and support thorough testing of related applications.
• Work with interfacing system’s IT counterpart for system integration and data conversion activities.
• Prepare and coordinate with related teams for production preparation and implementation.
• Provide post implementation support
• Prepare SDM documentations

Requirement:

• Knowledge of Channel Host / PayNow Proxy / Alert notification, added advantage if have knowledge of Banking applications such Electronic Share Payment, IPO, Saving Bond
• At least 4-6 years work experience in RPG / COBOL & CLP on AS400
• Proficient in Aldon change management tool
• Familiar with Connect:Direct file transfer, Control-M job scheduling, MQ setup
• Familiar with Veracode, Sonarqube, ARCAD
• Good programming skills
• Proficient in RPG / COBOL and CLP programming on AS400
• Familiar with Aldon change management tool
• Familiar with Arcad CI tool

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PersolKelly Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1989324 (Tandon Kopal) By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know

Requirements

• Experience in implementing projects in areas relating to Cloud SaaS , WCMS, Data interfaces analysis, AI , Chatbot and Data Analytic and analysis as well as involved in technical solution architecting and security design for Cloud solution.

• Experience in business change management processes as well as security, quality, performance and incident troubleshooting of the ICT system.

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Liase with in-house development team and testers
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Manage UAT and SIT
• Support post-production deployment
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 3 years business analysis experience in delivering and supporting mid-large scale IT applications
• Experience in managing customized or bespoke application
• Basic knowledge of SQL and writing SQL queries is a plus
• Knowledge of Agile methodology
• Excellent written and verbal communication skills

Job Description - Business Analyst

We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic team. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of business processes. The Business Analyst will play a crucial role in gathering, analyzing, and documenting business requirements, as well as facilitating effective communication between business stakeholders and technical teams. This position requires a blend of business acumen, technical proficiency, and problem-solving abilities to drive successful project outcomes.

Responsibilities:

• Provide technical and information support on applications to customers via email, messaging, telephone, and on-site when necessary.
• Perform basic troubleshooting, including writing fundamental SQL scripts, on reported issues.
• Escalate technical issues to relevant parties and follow through diligently until resolution.
• Monitor ongoing batch jobs to ensure successful execution without failure.
• Provide monthly reports.
• Perform SIT Testing, UAT Testing of Service Requests and reported defects.
• Ensure timely delivery of development work with quality, meeting internal and external customer expectations.
• Update relevant documents on all executed changes in a timely manner.
• Oversee, update, and follow up on the defect tracking list until all issues are resolved.
• Collaborate effectively with team members to meet project targets and quality objectives.
• Interact effectively with customers from different departments.
• Conduct business process analysis and recommend improvements.
• Develop and maintain project documentation, including requirements, specifications, and user manuals.
• Assist in implementing IT solutions to meet business needs.

Requirements:

• Minimum GCE O/N Level, ITE, or Diploma in a related discipline.
• Preferably with 3 years of IT-related experience.
• Experience using SQL query tools is preferred.
• Excellent English writing skills.
• Strong interpersonal skills.
• Positive attitude towards meeting new challenges.
• Experience with project management tools and methodologies is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Fresh graduates are welcome to apply.

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.