Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

At Kydon, we are a collective of individuals who adhere to the notion that education can enhance human potential. Each knowledge, skill, experience, or epiphany is achieved one-by-one. Learning fosters the soul, enhances the mind, and strengthens the hands for the work. As an individual, business and community, value is instilled through learning.

In this era of accelerated digitalization, the channels for learning and modes of learning delivery have undergone substantial growth. Our objective at Kydon is to harness technology and innovation to provide the most effective training and learning solutions for organizations and individuals who train and teach. We aspire to be their leading learning partner, fostering positive impact and difference in our world.

We are currently seeking a Business Analyst to join our team. The Business Analyst for the Solutions Team at Kydon plays a pivotal role in driving the development and implementation of cutting-edge learning and workforce development solutions. This role involves working closely with clients, internal stakeholders, and technical teams to analyze requirements, design functional solutions, and ensure seamless delivery of impactful projects. The Business Analyst will be instrumental in translating business needs into technical specifications, enhancing Kydon’s product offerings, and supporting client success.

Key Responsibilities

Client and Solutions Alignment

• Engage with clients to gather and document requirements, ensuring alignment with their learning and workforce development goals.
• Translate business needs into detailed functional and technical requirements for the development and delivery teams.
• Develop solution designs and proposals that meet client needs and align with Kydon’s strategic objectives.

Project Support and Delivery

• Collaborate with the project team to ensure requirements are clearly communicated and understood by all stakeholders.
• Assist in planning and coordinating project timelines, deliverables, and milestones.
• Conduct testing and validation to ensure solutions meet client and business expectations.

Business Process Analysis

• Analyze client business processes and identify areas for improvement and optimization.
• Design workflows, use case scenarios, and process maps to support solution development.
• Provide insights and recommendations to enhance operational efficiency for both clients and internal teams.

Stakeholder Communication

• Act as a liaison between clients, the Solutions Team, and technical teams to ensure smooth communication and project execution.
• Facilitate client workshops and presentations to gather feedback, validate requirements, and demonstrate proposed solutions.
• Prepare comprehensive reports and documentation to keep stakeholders informed of project progress.

Continuous Improvement

• Monitor industry trends and best practices in learning and workforce development to inform solution designs.
• Provide feedback to the product and development teams to enhance Kydon’s solutions portfolio.
• Identify opportunities to standardize and improve internal processes within the Solutions Team.

Qualifications and Skills

Education and Experience

• Bachelor’s degree in Business Administration, Information Systems, Education Technology, or a related field.
• 2+ years of experience in business analysis, solutions consulting, or a similar role (experience in EdTech, LMS, or SaaS solutions is a plus).

Technical Skills

• Proficiency in business analysis and process mapping tools (e.g., Lucidchart, Visio, Jira, Confluence).
• Understanding of software development lifecycle (SDLC), Agile methodologies, and solution delivery frameworks.
• Familiarity with learning technologies, workforce development tools, or LMS platforms is advantageous.

Soft Skills

• Strong analytical and problem-solving abilities with a keen eye for detail.
• Excellent communication and facilitation skills to engage effectively with clients and cross-functional teams.
• Ability to manage multiple priorities in a dynamic and fast-paced environment.
• A proactive and collaborative mindset focused on delivering value to clients and stakeholders.

If you have what it takes to do well in this role, please write in with your CV and cover letter.

We regret that only shortlisted applicants will be notified.

You will be part of the finance team based in Singapore and report to Associate Finance Director. As a Senior Finance Analyst, you will contribute to the monthly reporting under US GAAP and local statutory reporting.

Job Responsibilities

• Work closely with KL Shared Service Centre for month end closing activities and prepare monthly reporting package
• Engage with KL Shared Service Centre to manage payment process, travel and expenses to ensure queries raised by internal customers and vendors are resolved in timely basis
• Support in liaising with statutory auditors, tax agents and other external parties. Prepare draft financial statements for smaller entities and support ad-hoc financial review with regional team
• Prepare quarterly GST filing
• Responsible for quarterly compliance reporting
• Monthly Balance sheet reconciliation preparation and analysis
• Support in SOX and internal process improvement project
• Other administrative activities

Job Requirements

• Diploma/Degree in Accounting with 2 - 3 years working experience.
• Advanced Excel skills, PeopleSoft experience would be an advantage
• Strong accounting and reporting knowledge
• Time management and deadline/outcome focused
• Customer driven, an excellent communicator and a team player
• Strong analytical skills and problem-solving skills and the ability to multi-tasking
• Wiling to work in dynamic environment.

JOB DESCRIPTION

Job Title

Business Analyst

Occupation

BUSINESS SYSTEM ANALYST

Job Description & Requirements

About the Client:

Our client is MNC company.

Responsibilities:

• Analyze, develop, enhance, debug, support, maintain, test applications.
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.
• Perform target account reconciliation against the Identity Management system.
• As a role maker Review and Create Business Policies and Roles in identity Management System.
• Understand and Validate the Application or Department level Role Matrix.
• Help the IDM team by completing the daily tasks assigned.
• Provide administrative support to IDM team.

Requirement:

• Knowledge on access control, preferably RBAC (Role Based Access Control).
• Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.
• Practical knowledge of scripting languages, preferably Python / Java.
• Hands on experience with Reporting tools.
• Comprehensive knowledge in User Access Management and Application Access Matrix.
• Comprehensive knowledge in Identity Management implementations.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

Overview

AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division.

What will you be doing?

The Business Analyst analyzes business processes and applicable automated systems and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications participate in testing activities and helps design methods and procedures for internal and external projects.

Your responsibilities will include:

• Elicit requirements for software development.
• The document, analysis, and evaluation requirements were gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen, and Interface designs.
• Translate technical information into the business language to ensure understanding of the requirements by both technical and non-technical audiences.
• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion, and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities you will need to be a fit for this role include:

• Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred).
• Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
• Professional experience with requirements gathering and analysis.
• Experience producing and analyzing As-Is and To-Be documentation.
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into the application and operational requirements.
• Excellent communication skills and the ability to interact professionally with a diverse group, of executives, managers, and subject matter experts.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint).
• Ability to successfully engage in multiple initiatives simultaneously.
• Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
• Understanding of Internet, Intranet, Extranet, and client/server architectures preferred.
• Experience supervising junior associates preferred.

About AvePoint

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Systems Analyst

Salary range: 14000 - 16000

• Project Description:

Client is one of the well-established banks in APAC. They are committed to building and maintaining world-class IT applications and infrastructure.
They are currently looking for a business analyst who can support and manage regulatory changes as well as implementation of new jurisdictions on Axiom.

• Responsibilities:

• Analyse regulatory reporting guidelines and reporting templates to understand what is expected by regulator
• Elicit business requirements from business users and capture it in BRD, FSD
• Perform data mapping analysis to understand the availability and quality of data.
• Manage project scope and requirements throughout the project lifecycle;
• Perform functional testing before start of UAT
• Provide UAT support, analyse and resolve issues identified during user testing
• Resolve functional and technical issues related to business applications.
• Provide input to technical design decisions and business application strategy.
• Establish and maintain communication with IT and Business Stakeholders, ensure regulatory reporting requirements are properly addressed on all levels of system and procedural changes

• Mandatory Skills Description:

• Overall 10+ years of experience out of which 4 years - in Axiom
• Exposure to APRA , MAS, COREP, FINREP, Basel, LCR, NSFR reports
• Prior experience with taxonomy
• Equipped with the technical expertise to help client address challenges in implementation (driven based on good understanding of regulatory, regulatory guidance, integrating new returns and products form internal systems to third party Reg service providers (abacus, adenza etc))
• Extensive experience working in Agile environment with ability to adapt quickly and work under pressure
• Ability to drive results keeping the long-term strategy as the focus.
• Ability to think strategically, see the big picture and quickly grasp complex dependencies
• Ability to focus on continuous improvement, cascading the values to the team
• Ability to clearly communicate complex technical ideas, regardless of the technical capacity of the audience
• Strong facilitation skills, presenting technical information to diverse non‐technical stakeholders and engaging with senior executives.
• Excellent communication skills with the ability to build and maintain positive relationships at every level of the organisation
• Ability to build, motivate and grow effective teams

Responsibilities:

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.
• Plan and promote user tasks for User Acceptance Testing (UAT).
• Monitor task progress, manage risks/issues, and provide resolution support.
• Develop UAT plans, schedules, test scenarios, environments, and data preparation.
• Plan migration schedules and manage related tasks (e.g., data mapping, data cleansing).
• Collaborate with IT and business teams for issue management and progress regularly.
• Plan and promote user tasks for EUC/RPA/Tools.
• Lead user-owned EUC/RPA/Tools as User Task PMO, plan and manage Pre-Study/Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Oversee the development team, including resource management and issue solving.
• Monitor progress and report to relevant stakeholders.
• Develop plans for tasks such as training, business rehearsals, customer relations, BCP creation, and regulation/procedure revisions.
• Manage progress, address issues, and provide regular updates to PMO and Area PM.

Basic Requirements:

User Task (UAT):

• Experience in planning and executing UAT, including schedule creation, communication with stakeholders, and issue management.
• Hands-on experience with core banking system projects (including accounting systems).
• Business knowledge in Trade domain.
• Willingness to travel within the APAC region.
• A mindset open to challenges and risk-taking.

User Task (Migration):

• Experience in migration planning and implementation, including data management (e.g., transaction information, fee charge tables).
• Strong knowledge of Trade operations and willingness to travel within the APAC region.

User Task (EUC/RPA/Tools):

• Experience in RPA tools (e.g., UiPath), MS Access, and Excel macro development.
• Experience with CGI system implementation.
• Knowledge of Trade operations and willingness to travel within the APAC region.

User Task (User Support):

• Experience planning and managing user tasks such as training, business rehearsals, and regulatory revisions.
• Ability to support large-scale projects, especially in core banking or the banking industry.
• Strong knowledge of Trade operations and willingness to travel within the APAC region.
• Diploma or bachelor's degree in computer science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) will be an advantage.

Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.

Join us to do the best work of your career and make a profound social impact as a Advisory Systems Engineer on our Systems Engineering team in Singapore.

What you’ll achieve
As an Advisory Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.

You will:

•Build and communicate an account technology plan which includes future state architectures, tactical initiatives and achievements and business relevant technology solutions.
•Research and communicate technology, industry and market trends and mentor customers on their application.
•Maintain knowledge of driven solutions to efficient address; understanding of HDS, IBM and NetApp Storage Solutions is essential.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

•Relevant selling experience or hands-on implementation/architecture experience (in vendor, partner, customer or SP).
•Ability to engage with and influence key customer decision makers, from CIO level to enterprise architects, application owners and development teams, as well as LOB functions working down to the Private Cloud teams, bridging the gap between the customer ITSM and DevOps cultures.
•Knowledge or certification in ITIL, TOGAF or similar qualifications.
•Understanding of VMware, Multi-cloud, Security and Application development.

Desirable Requirements
•Senior-level sales engineer with expertise in sophisticated products and services offerings.
•Field sales experience or related experience in a relationship selling role with a bachelor’s degree.

Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.

Join us to do the best work of your career and make a profound social impact as a Advisory Systems Engineer on our Systems Engineering team in Singapore.

What you’ll achieve
As an Advisory Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.

You will:

•Build and communicate an account technology plan which includes future state architectures, tactical initiatives and achievements and business relevant technology solutions.
•Research and communicate technology, industry and market trends and mentor customers on their application.
•Maintain knowledge of driven solutions to efficient address; understanding of HDS, IBM and NetApp Storage Solutions is essential.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

•Relevant selling experience or hands-on implementation/architecture experience (in vendor, partner, customer or SP).
•Ability to engage with and influence key customer decision makers, from CIO level to enterprise architects, application owners and development teams, as well as LOB functions working down to the Private Cloud teams, bridging the gap between the customer ITSM and DevOps cultures.
•Knowledge or certification in ITIL, TOGAF or similar qualifications.
•Understanding of VMware, Multi-cloud, Security and Application development.

Desirable Requirements
•Senior-level sales engineer with expertise in sophisticated products and services offerings.

•Field sales experience or related experience in a relationship selling role with a bachelor’s degree.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Developement Business Unit is hiring for System Analyst

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities:

• As the main contact for first-level end-user support, oversee and manage complex technical issues in a fast-paced business environment.
  
• Operate and maintain VMware vSphere and Horizon VDI environments, conducting daily administration tasks such as upgrades, patches, and security configurations.
  
• Monitor and optimize these environments, evaluate risks, and troubleshoot workloads.
  
• Stay current on virtual machine technologies.
  
• Provide 24/7 on-call support, lead post-delivery teams for projects related to client applications, and maintain the Inventory Asset list.
  
• Create and manage technical documentation and compile diverse maintenance reports.

Requirements:

• Proficient in ITIL Framework practices.
  
• Competency in Quality Escalation Management, Exception Handling, Costs/Overhead Management, and Contract Renewal, ensuring all SLAs are met.
  
• Competence in Backup and Recovery Solutions.
  
• Experience supporting enterprise virtualized environments on Desktop, OS, Client Applications, and Mobile Phones

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Position:Security Officers

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Technical Officer (CCTV & Security system)

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

1. Senior Technical Officer x3
2. Technical Officer x1

• Working location: Near Havelock MRT
• Working days & hours: Mon-Fri, 8.30am to 6pm
• Salary range: Technical Officer (Up to $3000), Senior Technical Officer (Up to $3600) + Transport allowance
• Benefits: Health insurance, Dental reimbursement, Transport allowance, AWS + Performance Bonus, Birthday Incentive

Requirements:

• At least 2 years working experience.
• Require min class 3 licence, possession of own car/motorbike is preferred
• Require G50 clearance (Cat2A) for access to military camps for work
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Responsibilities

• Maintaining hardware, software, and networks by conducting regular maintenance and updates, including regular backups and upgrades
• Work closely with project team on monthly security related audit and assist Project Manager of necessary reporting.
• Diagnosing and troubleshooting system issues, collaborating with cross-functional teams to minimise downtime and improve system reliability.
• Identifying and resolving network, connectivity, and server issues.
• Upgrading firmware, software, and outdated hardware systems.
• Creating user documents and providing training on new computer systems. Preparing technical documents, such as error and maintenance reports.
• Working with the Application development team for the system integration, configuration and help to diagnose issues.
• Providing technical support to users and resolving technical errors.
• Performs other related duties as assigned.

Requirements

• A Bachelor's degree or diploma in computer science, information systems, software engineering, computer engineering, or electrical engineering.
• Experience in installing, configuring, and troubleshooting UNIX-based systems.
• Knowledge of network protocols and services.
• Experience with scripting languages and automation tools.
• Proficiency in Linux, Windows, and Mac OS.
• Knowledge of coding and scripting.
• Cloud experience, especially in AWS (Amazon Web Service).

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gwZfs7rD

• Exposure to latest technologies Cloud Azure
• Regional role

About the company

Our Client is an established company within their industry. They have a well-established presence of more than 20 years with a global footprint of more than 20 countries. With rapid expansion plan, they are now looking for an Senior System Engineer / System Administrator ( Azure, O365, Office365) to join their team.

About the job

Reporting to the IT Manager, your role involves:

• Designing cloud-based infrastructure solution and deploying scalable highly available systems on Azure
• Support, troubleshoot and implement products and services deployed on the Azure platform.
• Supporting and maintaining the Windows Servers and Office 365
• Managing external vendors, ensuring SLA is being adhered to
• Supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review. Thins includes reviewing the current infrastructure solutions to identify

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in Windows Server / System

Candidates with proven track record in Azure Cloud is required for this role.

Whats on offer
This is an excellent opportunity to join an established company with regional / global exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gwZfs7rD (EA: 94C3609/ R1219669)

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team introduction

Content Discovery User Platform team builds and maintains a reliable and safe user platform, supporting user lifecycle information management and access across TikTok. As one of the most fundamental services in TikTok, user team needs to support the company's fast growth by

- Ensuring and improving the system's reliability and stability

- Improving the scalability of the whole system, including scalability in system functionalities to meet various business requirements and scalability in engineering to support rapid growth of user numbers and traffic.

- As a fundamental platform, continuously improve the usability of the platform and optimize the development process.

In this team, you'll have the opportunity to sharpen your expertise in coding and large-scale distributed system design, performance analysis and large system operation. Our challenges are not some regular day-to-day technical puzzles —— you'll have a unique opportunity to have first-hand exposure to the challenges of building a hyper scalable, hyper stable and safe large scale system within a non-stop evolvement of a phenomenal product ecosystem.

- Improve system design and architecture to ensure high stability and performance of the services across global multi-DC, including but not limited to: disaster tolerance, SLA management, chaos engineering, multi-site disaster recovery architecture

- Design and develop core components to improve system scalability

- Analyze service performance and find bottlenecks (language/trace analysis/storage) and optimize accordingly to improve cost and efficiency

- Familiar with relational database and No-SQL database; Familiar with patterns of distributed database.

- Manage operations of user service, such as SLA management, system deployment, performance tuning and trouble shooting

- Participate in regular on-call duties

Qualifications

Minimum Qualifications

- Bachelor Degree in Computer Science or related field

- Strong programming fundamentals, particularly in data structures, concurrency.

- Experience on operations and optimizations of large scale distributed system's stability

Preferred Qualifications

- At least 5 years of relevant working experience handling scalable distributed services

- Experience building and optimizing highly available, scalable, distributed back-end services.

- Experience on designing and building large scale user platform is preferred

- Experience on DDD (domain driven design) is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

1. Oversee effective implementation of the Quality Management System throughout the Company.
2. Coordinate the review of quality procedures associated with continuous improvement initiatives in the Plant.
3. Ensure that all in-house systems and procedures are updated, revised and modified to meet statutory requirements and the needs of external certification bodies.
4. Organise and manage the internal audit system and the corrective action reporting system.
5. Host external Quality System audits. Manage the audit program to ensure that all nonconformities raised by certification bodies during audits are effectively corrected and independently verified.
6. Communicate with personnel at all levels, internally and externally to the Company, in relation to quality system matters.
7. Oversee effective implementation of Halal Quality Management System throughout the company and coordinate Halal certification programme.
8. Assume the role of a Qualified Person (QP) to oversee the export process. Ensure the compliance of the export consignments with importing countries’ requirements and submit declarations to the Singapore Food Agency.

Requirements:

1. Bachelor's degree in Food Science or related Degree and a minimum of 4 years of working experience in a food manufacturing environment.
2. Must have strong knowledge of the Halal food system, GMP, HACCP, ISO 9000, ISO 22000 and food safety regulations; including gap closure on audit findings.
3. Proficient in Microsoft office.
4. Posses excellent verbal and written communication skills.
5. Detail oriented, takes initiative, resourceful and adaptable.

Responsibilities

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.

• Performing system recovery if needed.

• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.

• Ensuring that the System runs according to contractual specifications after problem resolution.

• Providing advice on system / database performance monitoring and tuning.

• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.

• Complete all Service Requested accordingly to SLA timeframe.

• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.

• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.

• Coordinating system development tasks to include design, integration and formal testing on the Change Request.

• Overseeing all transitions into production on the Change Request.

• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.

• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.

• Managing and document system configurations on the Change Request.

• Perform troubleshooting and resolve incident based on SLA.

• Generating the relevant administrative records and reports.

Requirements

• Degree/Diploma in Computer Science, Computer Engineering or equivalent with 3 to 5 years IT experience

• Past working experience in Cloud environment is an advantage

• Good Knowledge of following products will be advantageous:

- Unix/Linux, Active Directory / DNS, Microsoft Azure Stack, Microsoft Windows 2016-2022, Commvault Backup and Recovery, Symantec Endpoint Protection

• Able to handle demanding service response and recovery turnaround

• Able to manage daily support tasks to meet stringent SLA requirements

• Preferably with Microsoft Certification and/or ITIL certification.

• Dynamic, customer oriented, experience working in a fast paced environment.

Licence no: 12C6060

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Details:

Our client is a significant player in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised telecommunication system integrator in the oil and gas global market, they provide turnkey project systems that cover a full spectrum of services in the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

Reporting to the Engineering Manager, the systems engineer will provide engineering design, technical configuration, and various telecommunication system drawings.

Salary: $3800 - $5500

Job Description:

1️⃣ Lead engineering design, ensure thorough understanding of client requirements to propose optimal solutions

2️⃣ Prepare engineering documents (VDRL) and address client feedback promptly with high quality and accuracy

3️⃣ Create preliminary drawings and guide AutoCAD drafters in producing engineering deliverables

4️⃣ Incorporate industry standards and best practices into design, drawing preparation, review, and submission

5️⃣ Supervise equipment assembly, cabinet integration, system configuration, simulation, testing, and verification

6️⃣ Provide in-house training for client and commissioning engineers

Requirements:

1️⃣ Minimum Diploma in Engineering (Electronics, Electrical, Mechanic, Marine & Offshore) or possesses technical knowledge about Maritime communication systems

2️⃣ Experience in a similar role within the industrial markets

3️⃣ Experience as an ex-sailor, Ex-Radio Officer, or Ex-Navy personnel are added advantage

4️⃣ Well-organised documentation and time management skills

5️⃣ Ability to articulate and share concepts with customers and suppliers

6️⃣ Knowledge of AUTOCAD will be an added advantage

7️⃣ Site commissioning/radio surveying experience as per SOLAS / MODU (Not a must-have but good to have)

8️⃣ Ability to use various coverage tools such as CadnaA for PAGA, Ekahau for WIFI coverage, and iBwave for UHF/GSM coverage (Not a must-have but good to have)

⭕️ Please send your updated resume to: berrylim(at)rapidrecruitmentasia.com

For quicker response, please contact me (Berry) directly at:
Telegram: (at)Berryseisei or HP: (at)+65 92472216

Rapid Recruitment Asia Pte Ltd (16C8261)
Berry Lim (R23117685)

Position: CNC Machinist

• Salary: Basic $2500 - $3000 ; $3500 max for exp cdd
• Working days & hours: Mon - Thurs 8:30am - 6:30pm ; Friday 8:30am - 5:30pm
• Lunch & Tea Break: 1pm - 2pm ; 4:45pm - 5pm
• Working Location: Ang Mo Kio
• Benefits: Annual Leave 14 days ; Medical Claim $300 ; Annual salary review ; Performance bonus

Job Description:
The CNC Machinist works under close supervision to carry out structured work while adhering closely to standard work instructions and procedures.

• Interpret types of drawings such as assembly and detail drawings.
• Interpret drawings in different angle projections.
• Interpret drawings presented in sectional views from cutting planes.
• Interpret type of fits and tolerances based on hole basis and shaft basis systems.
• Interpret technical specifications of the component from the drawings such as the material, hardness, critical dimensions, etc.
• Interpret 3D drawings such as geometrical tolerances, symbols and notations.
• Determine dimensions with critical tolerances to take special care for fabrication.
• Access and interpret international drawing conventions and standards.
• Determine job requirements from the blue prints
• Check and ensure correct work material is used.
• Write and verify a CNC part programme.
• Perform tool setting and compensation.
• Operate the CNC milling/ lathe machine to carry out the machining process.
• Check work piece for conformance with specifications.
• Observe safety procedures and adhering to personal safety requirements.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: Material Handling Equipment Supplier
• Position Title: Control System Engineer (Electrical Control Panels)
• Working Location: East – Ubi (Walking distance from MRT to the company)
• Working Hours: 5 days (Mon-Fri: 8.30am-6pm)
• Salary Package: Up to SGD 4500 + AWS
• Duration: Permanent

Key Responsibilities

• Managing integration engineering tasks.
• Developing and implementing electrical circuits from the initial concept, through design, to programming.
• Programming PLCs, with proficiency in brands like Siemens, AB, Omron, Mitsubishi
• Installing, starting up, testing, and commissioning electrical control panels both in-house and on-site.
• Calculating complete costs for control panels necessary for projects.
• Conducting operational and maintenance training for customers and colleagues.
• Creating Operational and Maintenance manuals for completed projects.
• Diagnosing and repairing issues with delivery systems.
• Working independently both in-house and on-site.
• Coordinating with owners, subcontractors, and vendors.
• Meeting customer expectations according to engineering standards.
• Ensuring reports are submitted accurately and on time.

APPLY NOW!!!

• Min. Diploma in Electrical, Mechatronics, Automation, or Instrumentation Control System Engineering
• Min. 2 years of experience in the design and troubleshooting of Electrical Control Panels and PLC Programming
• Experience with material handling equipment or weighing systems is highly advantageous
• Hands-on experience in servicing and troubleshooting such systems is preferred
• Ability to read and understand schematic, electrical, and mechanical diagrams
• Must know Auto-CAD
• Willing to travel on short notice if required based on the project

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71642 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

• Setup and troubleshooting of semiconductor equipment.
• Create procedures for assembly, inspection and testing of equipment.
• Collaborating with the engineering team and software team to optimise system design.
• Document engineering improvements for future reference.
• Work with cross-functional engineers to resolve system issues.

Requirements:

• Degree/Diploma in Mechanical or Mechatronics Engineering or Diploma with 3-4 years of experience in setting up high-precision/automation equipment.
• Process good knowledge of electro-mechatronic systems.
• Experience in Semiconductor Assembly and Test environment, especially with AOI/Vision Inspection machines.
• Good problem-solving and analytical skills.
• Able to travel overseas for field support when required.

To apply, please click "Apply Now" or visit www.gmprecruit.com and search for job reference: 21622

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960