ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a System Engineer, you will be responsible for designing, building and maintaining structures or processes.

Responsibilities:

· Perform the engineering requirements analysis

· Provides required technical documentation:

· Design Documents (Preliminary, Final)

· Statement of Works for suppliers and external contractors

· Input/output requirement for Interfaces Management

· Input for specialty engineering: RAMS, EMC/EMI, Cyber-Security.

· Input for Installation Management

· Operation and Maintenance documentation

· Training material

· Assists the bid team to scope and cost engineering work packages

· Work with contractors to produce costing, ensure that they deliver on time

· Reports and follow-up the KPIs for the sub-system

· Participate to progress meetings

· Analyse and Correct the Problem Changes Requests

Requirements:

· Minimum of 5 years’ experience in an Engineering role

· Tertiary qualification in Computer Science, Information Technology, Electronics Engineering or related discipline (essential)

· Higher degree qualifications are desirable.

· Demonstrated engineering competencies required for qualification to INCOSE CSEP (or equivalent, or ASEP) are highly desirable.

· Able to decipher technical scope from high level requirements

· Experience with Governmental and/or complex IT Projects

· Strong oral and written communications skills.

· Experience working on Software Security projects

· Experience working within a Systems Engineering lifecycle

· Membership of relevant professional organisation, e.g. INCOSE, Institution of Engineers Singapore, etc.

Functional (job responsibilities)

· Managing, troubleshooting, and Patching Wintel OS and Redhat Servers

· Management of SCCM and WSUS

· Management of Veeam Backup and Tape Library

· File Transfer applications (Tectia and Connect Direct)

· Virtualization Environment (VM hosts and instances)

· Managing projects pertaining to Wintel System Servers, be it in country or cross border

· Setup automation of work ( Ansible )

Education/ Qualification

· Preferably to have a bachelor degree in technology related studies, for instance Computing.

Experience/Requirements

· Min 5 years of working experience supporting IT Infra Operations

· Banking experienced is preferred

· To have certification on VMWare products

· To have certification on Redhat OS

· Certification on Network is preferred

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their

ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Providing technical consultancy advice relating to system design and configuration.
• Implement system infra expansion design and configuration Monitor System Performance.
• Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving system incident/ problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
• Applying operating system updates, patches, and configuration changes.
• Maintaining the configuration of the system.
• Liaising with OEM/Vendor/subcontractor for technical support.

Requirements:

• At least 2 – 3 years’ onsite Systems Engineer experience
• Good understanding of Infra system design
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Job Responsibilities

• Maintaining hardware, software, and networks by conducting regular maintenance and updates, including regular backups and upgrades
• Work closely with project team on monthly security related audit and assist Project Manager of necessary reporting.
• Diagnosing and troubleshooting system issues, collaborating with cross-functional teams to minimise downtime and improve system reliability.
• Identifying and resolving network, connectivity, and server issues.
• Upgrading firmware, software, and outdated hardware systems.
• Creating user documents and providing training on new computer systems. Preparing technical documents, such as error and maintenance reports.
• Working with the Application development team for the system integration, configuration and help to diagnose issues.
• Providing technical support to users and resolving technical errors.
• Performs other related duties as assigned.

Requirements

• A Bachelor's degree or diploma in computer science, information systems, software engineering, computer engineering, or electrical engineering.
• Experience in installing, configuring, and troubleshooting UNIX-based systems.
• Knowledge of network protocols and services.
• Experience with scripting languages and automation tools.
• Proficiency in Linux, Windows, and Mac OS.
• Knowledge of coding and scripting.
• Cloud experience, especially in AWS (Amazon Web Service).

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their

ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Providing technical consultancy advice relating to system design and configuration.
• Implement system infra expansion design and configuration Monitor System Performance.
• Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving system incident/ problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
• Applying operating system updates, patches, and configuration changes.
• Maintaining the configuration of the system.
• Liaising with OEM/Vendor/subcontractor for technical support.

Requirements:

• At least 2 – 3 years’ onsite Systems Engineer experience
• Good understanding of Infra system design
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Mon to Fri 8.30am to 5.30pm

Job Purpose:

To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

System Architect:

Job Description Summary:

We are seeking a System Architect. The ideal candidate will possess a minimum of three years of experience in the design,

implementation, and management of systems. A strong background in systems, software, and networking is essential, along with proven expertise in preparing and managing tender processes.

Job Responsibilities:

• Lead collaborative discussion between various teams to determine system requirements and transform them into technical specifications.

• Consult with customers and their representatives in order to appropriately influence system architecture and design.

• Ensure that the proposed architecture and design will meet the customer's requirements.

• Ensure proposed software design meets all requirements of quality, security, modifiability, extensibility etc.

• Work with fellow team mates to develop user stories, functional specifications, and acceptance criteria.

• Create and maintain detailed documentations such as Software Requirements Traceability Matrix, Software Requirements Specifications, Software Design Document, Interface Design Document etc for system architecture and design workflows.

• Preparation and submission of tenders for new projects, including requirement analysis, solution design and cost estimation.

• Efficiently handle tender-related queries and offer technical support throughout the tender evaluation and negotiation phases.

• Experience working in a team-oriented and collaborative environment.

Required Qualifications & Experience:

Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or related fields.

A minimum of 3 years’ experience in System Architecture and Design.

Demonstrated expertise in systems engineering, software development and network infrastructure.

Strong analytical and problem-solving skills, capable of addressing complex technical issues.

Excellent Oral, Communication & liaison skills.

Good knowledge of UML and other modelling methods.

Experience on Software Architecture such as Micro-Services, N-Tier Architecture.

Experience using team collaboration tools(e.g., JIRA) will be added advantage.

Relevant certifications in System Architecture and Design will be beneficial

Job Summary:

We are looking for a detail-oriented System Administrator to oversee the management of software subscriptions, company devices, and cloud services. In this role, you will be responsible for configuring, maintaining, and troubleshooting IT assets and ensuring the efficient use of platforms like Google Workspace and AWS. You will play a critical role in managing IT resources to support business operations while maintaining security, compliance, and cost-effectiveness.

Responsibilities and Duties:

Your responsibilities will include:

· Cloud Services Administration

o Manage AWS services and resources, including provisioning, access control, and cost monitoring.

· Software and Subscription Management

o Administer and manage company-wide software subscriptions, including Google Workspace, AWS, and other tools.

o Monitor license usage and ensure subscriptions are renewed on time.

o Provide access management, ensuring proper allocation of licenses and maintaining user records.

o Conduct periodic audits to identify unused subscriptions and optimize costs.

· Laptop Management

o Oversee procurement, configuration, and deployment of laptops for employees.

o Ensure compliance with company policies for device security, including encryption and antivirus software.

o Maintain an accurate inventory of IT assets, including laptops and peripherals.

o Coordinate repairs and warranty claims with vendors.

· User Support and Training

o Provide technical support to employees for laptops, software, and cloud services.

o Train employees on best practices for IT resource usage, security, and troubleshooting.

· Documentation and Reporting

o Maintain documentation for IT resources, policies, and processes.

o Generate regular reports on IT asset status, subscription usage, and associated costs

Qualifications

Must-Have

● Bachelor's Degree or Diploma in Information Technology or a related field.

● 3 - 5 years’ experience in similar responsibility.

● Proven experience in IT systems administration, asset management, and cloud service management.

● Strong troubleshooting and problem-solving skills.

● Excellent organizational and communication skills.

Job Overview:
We are looking for a talented System Engineer to join our team. The role is open to both Junior and Senior levels, and the successful candidate will be responsible for configuring, maintaining, and supporting the company's IT systems and infrastructure. You will work closely with cross-functional teams to ensure the optimal performance and security of system environments.

Key Responsibilities:

• System Setup and Configuration: Install, configure, and maintain servers, operating systems, and network devices to ensure seamless operations.
• Troubleshooting and Support: Provide technical support for system-related issues and troubleshoot hardware/software problems in a timely manner.
• System Monitoring: Monitor system performance, conduct regular backups, and implement system upgrades to improve efficiency and security.
• Security Management: Implement and maintain security policies, firewalls, and antivirus software to protect against vulnerabilities.
• Collaboration: Work with IT teams and other departments to support business needs and ensure system scalability.
• Documentation: Maintain accurate documentation of system configurations, processes, and issue resolutions.
• Automation and Scripting: Develop scripts to automate routine tasks and improve system performance (more applicable to senior roles).
• Project Involvement: Contribute to IT projects involving system updates, migrations, and other infrastructure improvements.

Required Experience & Skills:

• Junior Level: 0-2 years of experience in system administration or IT support.
• Mid-Level: 2-5 years of experience in system engineering or related field.
• Senior Level: 5+ years of experience with strong expertise in system architecture, configuration, and management.
• Proficiency in managing Linux/Unix/Windows systems.
• Experience with network protocols, DNS, DHCP, and Active Directory.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Knowledge of cloud platforms (AWS, Azure, etc.) is a plus.
• Strong problem-solving and analytical skills.

How to Apply:
If you're passionate about system administration and want to grow in a dynamic environment, we encourage you to apply.

System Architect:

Job Description Summary:

We are seeking a System Architect. The ideal candidate will possess a minimum of three years of experience in the design,

implementation, and management of systems. A strong background in systems, software, and networking is essential, along with proven expertise in preparing and managing tender processes.

Job Responsibilities:

• Lead collaborative discussion between various teams to determine system requirements and transform them into technical specifications.

• Consult with customers and their representatives in order to appropriately influence system architecture and design.

• Ensure that the proposed architecture and design will meet the customer's requirements.

• Ensure proposed software design meets all requirements of quality, security, modifiability, extensibility etc.

• Work with fellow team mates to develop user stories, functional specifications, and acceptance criteria.

• Create and maintain detailed documentations such as Software Requirements Traceability Matrix, Software Requirements Specifications, Software Design Document, Interface Design Document etc for system architecture and design workflows.

• Preparation and submission of tenders for new projects, including requirement analysis, solution design and cost estimation.

• Efficiently handle tender-related queries and offer technical support throughout the tender evaluation and negotiation phases.

• Experience working in a team-oriented and collaborative environment.

Required Qualifications & Experience:

Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or related fields.

A minimum of 3 years’ experience in System Architecture and Design.

Demonstrated expertise in systems engineering, software development and network infrastructure.

Strong analytical and problem-solving skills, capable of addressing complex technical issues.

Excellent Oral, Communication & liaison skills.

Good knowledge of UML and other modelling methods.

Experience on Software Architecture such as Micro-Services, N-Tier Architecture.

Experience using team collaboration tools(e.g., JIRA) will be added advantage.

Relevant certifications in System Architecture and Design will be beneficial

Mon to Fri 8.30am to 5.30pm

Job Purpose:

To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

The service will ensure the digital solution operations stability, sustainability and the proper level of support / management, to enable business continuity.

• Manage and monitor site infrastructure.
• Provide solution admin support on NetApp storage file sharing.
• Provide application support including user account, shopfloor domain account synchronization, architecture specification maintenance and update, firewall flow matrix.
• Coordinate with global support in case of incident.
• Provide cyber security support on local applications/infrastructure such as patching, cyber compliance status.

Requirements:

• At least 4 years of relevant system administration experience.
• Bachelor Degree in Computer Science, Information Technology, or related discipline.
• Experience in Active Directory.
• Experience in incident management and change management
• Good knowledge on application architecture
• Expertise/knowledge of IT infrastructure foundations:

1. Network
2. Firewall
3. VM (virtual machine)
4. Windows servers / Active Directory

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a Senior System Integrator (IVVQ), you will be equipped with the ability to troubleshoot complex issues and deliver innovative solutions.

Responsibilities:

· Guarantee the technical solution for infrastructure & deployment

· System architecture & PaaS implementation

· Define and develop the means so that products are correctly and continuously integrated and deployed in development, quality assurance, and production environments, respecting established rules.

· Support delivery teams with automated tools and scripts to provision infrastructure resources (compute, network & storage) in a simple and efficient manner.

· Secure the product operability

· Understand the functional context of the product up to the point of challenging functional decisions

· Guarantees that the product underlying architecture is state of the art.

· Ensures that operational best practices (supervision/monitoring, backups, archives, log management) are implemented.

· Ensure the software team is informed and aware of operational constraints, and if required trains the team on those topics.

Requirements:

· Possess 8 to 10 years of experience in the following:

· Design and implement integration solutions to connect multiple software applications.

Ø Develop and maintain APIs to facilitate data exchange between systems.

Ø Collaborate with software developers and IT teams to understand integration requirements.

Ø Monitor and troubleshoot integration issues to ensure continuous operation.

Ø Optimize and enhance current integration processes for improved efficiency.

Ø Document integration processes and maintain up-to-date technical documentation.

· Hands-on experience with message brokers like RabbitMQ or Apache Kafka

· Proficiency in scripting languages such as Python, JavaScript, or Shell scripts

· Familiarity with microservices architecture and containerization tools like Docker and Kubernetes

· Strong understanding of API management and development using REST or SOAP

· System skillset :

Ø System Administration basic skillset (services, ssh, user management, …)

· DevOps tooling advanced skillset :

Ø Extensive working experience (at least 3 years) with Containerization: Docker, Kubernetes and Helm

Ø Using and administrating GitLab CI/CD

Ø Developing and maintaining Ansible Playbooks and Modules

Ø Deploying and setup of CI/CD pipelines (closely work with development team to develop CI/CD pipelines and deploy into private and public cloud)

Ø Scripting experience in Shell (bash or Python) etc

Ø Using Jira / Confluence

Ø Code documentation using Markdown

· Produces Ingenious, astute design, with an open mind

· Excellent communication, presentation and interpersonal skills. Able to fluently communicate with local project team and external stakeholders.

· Collaborative team players preferred

Responsibilities:

• Basic site infrastructure management and monitoring
• NetApp storage file sharing solution admin support
• Local application support: user account, shopfloor domain account synchronization
• Local application support: architecture specification maintenance and update, firewall flow matrix, coordinating with global support in case of incident.
• Cyber security support on local applications / local infrastructure: patching, cyber compliance status

Requirements:

• Strong communication skills
• IT support processes: Incident management, change management,
• Expertise / knowledge about IT infrastructure foundations: Network/Firewall/VM (virtual machine)
• Windows servers / Active Directory
• Knowledge on application architecture

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Responsibilities:

l Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

l Conduct root cause analysis & implement pro-active measures

l Responsible for supporting operational systems satisfying contractual Service Level Agreement

l Perform and manage routine preventive maintenance and operational activities promptly and effectively

l Perform troubleshooting and fault rectification

l Provide up-to-date project documentation and reports

l Diagnose and rectify technical issues

l Perform standby duties if required

Requirements:

l Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

l Strong troubleshooting skills and analytical mind with problem-solving aptitude

l Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

l Pro-active, dynamic and with good analytical/conceptual thinking

l Able to work independently as well as in a team and good interpersonal skills

l Good Working knowledge with VPN, firewall appliances would be an advantage

l Good working knowledge with routers, switches would be an advantage

l Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

l Experience in hardening of OS, system and network equipment

l Experience in Patch Management

l Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Responsibilities:

Working with the development team, you will be responsible for the design development, documentation, testing and delivery of the software solution for an Automatic Fare Collection (AFC) system.

The activities required to be performed shall include the following:

• Requirements gathering;
• Design, development, and maintenance of the software;
• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the standard adopted by the Authority;
• Assist the Authority with day-to-day application support issues; and
• Liaise with users on the requirement, design and testing issues.

Qualifications & Requirements:

• Recognised degree in Computer Science, IT or engineering with at least 5 years’ relevant experience in software development;
• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations;
• Extensive experience in analysing requirements, designing, development and delivering complex enterprise applications in Java/JEE, web programming on UNIX / LINUX and Windows environment;
• Proficiency with database programming such as SQL and DAO, and relevant experience with MySQL, PostgreSQL
• Experience in Spring Framework and Spring Boot;
• Experience in Software Modernization, Containerization, Microservices;
• Experience in Agile development methodology and continuous integration;
• Experience in writing Requirements Specification, Use Cases, Design Documentation, object-orientedsoftware design and UML modelling;
• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices
• Strong analytical and problem-solving skills; and
• Good written and verbal communication skills in English.
• Self-motivated and a good team player.
• Added advantage if candidate is familiar with one or more of the following technologies:

1. Experience in Message Queues and/or Solace;
2. Experience in Cloud Computing, Kubernetes & Dockers, AWS Services like Amazon ECS Fargate, AWS RDS & Lambda;
3. Experience in Automatic Fare Collection (AFC) system;
4. Experience in Microsoft Active Directory
5. Experience in HTML / CSS / JavaScript / JSON
6. Experience in Secure Communications (SFTP, HTTPS, etc.)
7. Experience in Angular or equivalent
8. Experience in Java Unit Tests frameworks

Responsibilities:

• Provide technical support, maintenance, and troubleshooting for customer systems, including Servers, PCs, Notebooks, Macs, and Printers.
• Travel to customer sites for on-site servicing, maintenance, and troubleshooting tasks.
• Installation, configuration, and maintenance of Microsoft 365, Microsoft Azure, Acronis Cloud, Sophos Cloud, and other services.
• Work closely with the Team Lead on projects involving technologies like CCTV and system solutions, Active Directory, cloud migrations, and file servers to gain hands-on experience.
• Document system configurations and ensure all maintenance and troubleshooting tasks are properly logged.
• Collaborate with internal teams to ensure the highest level of service delivery and customer satisfaction.

Requirements:

• At least an ITE/Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication) or equivalent.
• At least 1 year of working experience in a related field is required.
• Experience working in a System Integration (SI) environment is a plus.
• Candidates with MCSE (Microsoft Certified Solutions Expert) and virtualization experience will have an added advantage.
• Strong proficiency in Microsoft Windows Server Operating Systems, TCP/IP, DNS, and system issue troubleshooting.
• Able to install, configure, and maintain servers and IT infrastructure for maintenance clients.
• Willingness to travel to customer locations for servicing and project-related work.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

• System Engineering Design
• Generating Test Plan & Procedures
• Sourcing and Procurement of System Hardware
• Planning and Setting up Test Lab
• Conduct Factory Acceptance Test
• Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites
• Perform Troubleshooting and Resolving System Faults
• Perform On-Site Acceptance Test
• Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements:

• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Minimum 2 to 3 years working experience in industry
• Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred
• Computer literate e.g. MS office, Visio
• Excellent Oral and Written Communication Skills
• Excellent Time-management
• Good Learning Capability
• Working location is in Jurong East

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm