Senior Field Service Engineer

• Provide on-site technical support to resolve customer issues promptly.
• Lead troubleshooting and solution development for both end-users and internal support teams.
• Manage pre-sales, installation, and post-sales support for the company's products.
• Collaborate with Sales and Project teams to deliver solutions and ensure customer satisfaction.
• Travel extensively (up to 75%) for on-site support and project work.

Minimum Qualifications:

• Degree/Diploma in Mechanical Engineering or equivalent experience.
• 3-5 years of experience as a Senior Technical Support Engineer.
• Expertise in troubleshooting, diagnosing, and solving Dosing Pumps related problems.
• Excellent customer service, communication, and time management skills.
• Ability to work independently, prioritize tasks, and thrive in a fast-paced environment.

Job Responsibilities

• Manage Equipment move, add, change and disconnection orders (MACDs) life cycle
• Follow SOP of equipment deployment across PoP sites from start to finish (Active + Passive)
• Issue Letter of Authorization and Connecting Facility Assignment (LOA-CFA) and fulfilling cross connects orders
• Directly execute or manage local vendor technicians for equipment delivery, provisioning and troubleshooting
• Manage RMA/DOA equipment troubleshooting, replacement and returns
• Facilitate physical layer installation of networks, servers, and circuits
• Physical circuit troubleshooting and fault analysis.
• Provide ongoing support of production environment and coordinate with vendors, system owners, and other operations teams in order to resolve any issues.
• Responsible for coordinating and tracking requests/orders and providing weekly reports.
• Post documentation on each implementation.
• Participate in on-call rotation for ad-hoc troubleshooting between internal teams and external partners
• Assist with other regional works during business hours for maintenance related works
• Coordinate site audit with on-site vendor per check off list

Data Accuracy

• Inventory Database Improvement Strategy on Equipment Inventory database and Spares Inventory database
• Create plan for healthy amount of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold
• Raise Site and Vendor Remote Hands to perform site audits when needed
• Update CDP/Internal documents when requested Ad-Hoc Tasks
• Have ticketing system for tracking all requests(JIRA)
• Work with SCM, equipment vendors, and datacenters to manage delivery dates and time windows.
• Process Improvement Support

Vendor Support

• Initial POC for all Vendor Queries relating to interconnection, troubleshooting
• Create Colocation Inbound/Outbound Shipments and track Deliveries when asked
• Update internal documentation for all Internet Provider contact and circuit details
• Schedule onsite technicians and provide site access requests for all adhoc/scheduled activities
• Submit Vendor Remote Hands Requests to support physical works on site
• Perform regular audits for all circuits, spares inventory

Job Requirements

• Willing to work in client’s office at Singapore CBD area for 5 working days (Monday to Friday) for regular office hours
• 2+ years’ experience datacenter or corporate/enterprise IT infrastructure, operating in IT best practices (ITIL), and operating within equipment lifecycle processes.
• Experience executing detailed MOPs, technical instructions, following documentation.
• Knowledge of relevant technologies - fiber optics, network interface types: form factors and protocols
• Strong troubleshooting skills technical, logistical, process, and others.
• Experience planning and coordinating with field operation technicians, engineers, contractors, and vendors with Telecom ISP and Colo Providers.
• Excellent oral and written communication. Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting.
• Basic command-line proficiency in Linux/Unix and any switch OS CLI
• Able to work independently with minimum supervision.

Preferred Qualifications

• Experience coordinating/leading junior field operation technicians/engineers, contractors, and/or vendors in a telecommunications working environment.
• Experience collaborating across multiple levels and functions.
• Anticipate problems in planning and proactively limit project-impacting factors.
• Strong documentation skills for technical processes & procedures as well as accurately recording large amounts of detailed data.
• Relevant Certifications: Server+, Network+, A+, CDCTP, CDCPM, etc.

About Centific

Centific is a global digital technology services company with solutions across various industries. Led by a people-first, intelligence-driven approach, Centific enables experiences that help brands thrive in a sustainable and meaningful way, working to create long-term value and loyal customers for our clients – now and in the future. With clarity of vision, technological expertise, and operational excellence, Centific is the partner of choice for those who want to run smarter - and those who want to change the race.

Our diverse team of over 3,800 people works to deliver on the promise of technology and human-centricity every day. Are you ready to start solving today’s industry-specific challenges with tomorrow’s cognitive technology? Let’s talk.

Your Authentic Self at Centific

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, gender (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

To perform laboratory procedures and related activities to provide a quality laboratory service to our customers, both internal and external.

Job Responsibilities*

Primary Responsibilities and Duties (80%)

1. Receive laboratory specimens through main Pneumatic Tube delivery system and over the counter and reject those that are unsuitable for analysis.
2. Operate the Laboratory Information System to perform functions such as order entry (only if required), sample receipt, result query and result entry.
3. Sort and arrange specimens in collection bins for different sections and dispatch samples to the correct benches. Perform simple processing and sorting.
4. Manage specimen movement for inhouse and send out test. To ensure specimens are packed according to test catalogue for send-out test.
5. Receive and response enquiries from customers at reception and escalate to suitable personnel when they are unclear.
6. Perform laboratory test. Perform all procedures in accordance with laboratory protocols.
7. Alert appropriate personnel of critical values.
8. Undertake preventive maintenance on laboratory instrumentation. Notify appropriate laboratory personnel when laboratory instruments malfunction.
9. Notify appropriate laboratory personnel when test kits, reagents or other supplies should be re-ordered.
10. Report any adverse incidents to senior member of staff.
11. Perform shift duties as required.
12. Keep current with new instrumentation, techniques, and procedures by attending/participating in appropriate workshops, seminars, and in-service education classes.
13. Comply with good laboratory practice as set out by the laboratory Accreditation Programme of the College of American Pathologist and Singapore regulatory agencies.
14. Receive and resolve queries from customers.
15. Promptly carry out instruction(s) of senior staff with regards to work procedures and duties.
16. Comply with all requirements of the Laboratory Safety Manual.
17. Comply to DLM Workplace Etiquette in line with NUHS Core Values
18. Perform and interpret results of QC and take corrective action.
19. Conduct in-service education and continuing education classes.
20. Assist with planning of staff roster as required.
21. Coach trainees and new staff if assigned.

Secondary Duties and Responsibilities (20%)

1. Assist in the evaluation of new laboratory methodologies.
2. Undertake back-up procedures in the event of emergencies such as downtime.
3. Participate in routine laboratory administrative work such as filling, processing of deliver order, invoices etc.
4. Any other duties as assigned by RO and/or Section Leader.
5. Assist with drafting and updating laboratory protocols when required.
6. Participate and contribute to project teams as required.

Requirements*

BSc or equivalent to Medical Laboratory Science

Required Competencies and Capabilities (Skills, Experiences and Professional Licenses)

• Preferably with 1 to 2 years of relevant clinical laboratory experience.
• Good laboratory skills.
• Good general health and no colour blindness.
• Basic computer literacy in proficiency in laboratory information system.
• Service oriented and customer focused.
• Good team player and interpersonal skills.
• Proactive and good time management

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

1. Job Purpose

A Junior Medical Technologist in Lung Function/Sleep & Gastromotility Lab is responsible for delivery of patients service in the work area in a personalised, specialised and cost-effective way in accordance to established hospital policies, procedures and standard of practices.

A Junior Medical Technologist in Lung Function/ Sleep Lab also provides laboratory support for all clinical cases that require lung function tests and sleep monitoring studies.

Duties and Responsibilities

Primary Duties and Responsibilities (80%)

1. To cooperate with doctors and other healthcare providers to ensure smooth delivery of services to patients.
2. To check and calibrate equipment/ emergency trolley and instruments to ensure that they are in good working condition.
   
3. To perform Lung Function Tests, Sleep Monitoring Studies and Gastromotility tests as requested by doctors according to hospital standards of operation.
   
4. To provide appropriate instructions to patient for follow-up review at specialist clinic.
   
5. To provide patient / family members on information regarding services to be rendered.
   
6. To edit and report the data generated from the studies for doctor to verify.
   
7. To ensure reports are ready for despatch to clinics/wards within stipulated time frame.
   
8. To be responsible for proper filing of patients’ reports for easy retrieval.
   
9. To demonstrate proper and economical usage of consumables and supplies.
   
10. To ensure that stock level on supplies and consumables are adequately maintained and replenished.
    
11. To maintain and demonstrate proper use and care of equipment.
    
12. To maintain a clean and safe work environment.
    
13. To attend to patients’ feedback /enquiry, perform service recovery and provide information when appropriate.

Secondary Responsibilities and Duties (20%)

1. To attend to telephone enquiries / calls and trace results when requested.
   
2. To participate in service quality activities / program.
   
3. To assume additional responsibilities as assigned by Supervisor(s).
   

Job Specification/Requirements

Qualification:

1. Diploma in Medical Science / Bio -Technology
   

Experience:

1. Preferably 1-2 years of related work experience in hospital/clinical setting.
   

Skills:

1. Competent in Microsoft softwares (Excel, Word, Powerpoint)
   
2. Possess good interpersonal and communication skills.
   
3. Able to step-up and provide coverage for lab partner during shortage of manpower.
   
4. Able to demonstrate efforts to problem-solve business-as-usual (BAU) issues
   

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview
As a Radiographer, you are responsible for providing high quality imaging services. You may also be responsible for the guiding the students radiographer or new radiographers.

Job Responsibilities
Primary Responsibilities (80%)

• Perform clinical duties in general radiography (including portable X-ray), plain CT brain, Fluoroscopy, BMD scan, MOT imaging for outpatient, inpatient and emergency settings etc.
• Administer contrast media for radiological examinations, whenever required
• Oversee and ensure smooth operations within his/her working station and ensure proper usage and care of equipment and environment at all times
• Ensure quality assurance programmes are implemented and observed as well as initiate system improvement whenever needed, working closely with internal BME colleagues or external vendor engineers.
• Adhere to safe work practices especially in radiation safety and infection control
• Assist with training and clinical placement of students radiographers
• Render prompt and courteous service delivery to external and internal customers
• Handle difficult situations like patients’ complaints and queries promptly and effectively
• Ensure efficient patient turnaround time per examination
• Plan, organise and prioritise assigned tasks such that all are completed effectively and on time
• Motivate and counsel team members on work or professional related issues. Build upon their strengths and help improve their weaknesses for desired results

Secondary Responsibilities (20%)

• Maintain and upkeep daily working station with efficient work performance
• Ensure physical environment and ambience of work place adheres to corporate standards
• Collate/prepare/analyse statistical data as per required
• Perform any other duties as assigned by Radiography HOD

Requirements

• Allied Health Professions Council (AHPC) registration
• Recognised Degree or Diploma in Diagnostic Radiography
• 5 years specialised experience in Mammography / Ultrasound / CT / MRI / Interventional Radiology preferred
• Strong leadership qualities
• Compassionate and good patient care
• Good interpersonal, verbal and written communication skills
• Customer and service oriented
• Computer skills in word processing, spreadsheet and presentation software

If this role sounds interesting to you, please contact '[email protected]' to understand more on the role. Please indicate the position that you are interested in the subject heading.

Summary

With a focus and specialisation in web projects, the incumbent will:

• Implement communications strategy, particularly in using the corporate website to brand AH; and monitor the effectiveness of the digital strategies and campaigns.
• Drive the development and implementation of new user-facing features, determine the structure and design of web pages
• Drive search engine optimization initiatives for the corporate website to rank on search engine result pages.
• Support other communications projects, events and activities as required.

Key Responsibilities

Web Marketing Communications

• Manage the AH website in the migration project to a new Platform-as-a-Service (PaaS) platform including coordination with various internal and external stakeholders on content migration, review of content and structure for web optimisation and organic reach, etc.
• Be involved in user acceptance tests for new enhancements to systems.
• Create and develop content (including digital graphics and materials) for the website with regular content updates to the website.
• Manage internal stakeholders for daily webpage update and/or creation of new webpages.
• Work closely with design and web development vendors to optimise use of design and content components on the corporate site for a good desktop and mobile experience.
• On-going website maintenance by working with IT to troubleshoot any issues
• Conduct competitor analysis to understand the latest trends within digital marketing and drive implementation of the relevant trends for the websites to always be in the forefront of our industry.
• Work with website vendors, Synapxe, cluster websites project team and manage stakeholder requirements.

Search Engine Optimisation (SEO)

• Manage all SEO activities (i.e. on-page, off-page and technical SEO implementation) to improve and maintain favourable Search Engine Results Page (SERP) rankings and drive organic traffic to the website.
• Work with the external SEO agency and website developer to implement website’s SEO recommendations which include keyword analysis/search trends, content research, on-page SEO content copywriting, content optimisation, content delivery, off-page optimisation, technical fixes, etc).
• Ensure website content adheres to best SEO practices and maintenance of meta data hygiene (i.e. meta data description, image alt text, title tags, etc.) with constant keyword monitoring and research.

​​​​​​​

Requirements

• Bachelor’s degree preferably in Computer Science, Communications, Digital Marketing, Computing or a similar discipline
• Knowledge and experience in Content Management Systems, such as SiteFinity, SharePoint and Adobe Experience Manager, is a plus.
• Has knowledge or working experience in using Google Analytics 4 (being certified is a plus).
• Tech savvy with knowledge or proficiency in HTML, CSS and/or JS, is a plus.
• Has a strong understanding and keen curiosity for modern search engine algorithms and ranking factors.
• Knowledge in SEO principles, Google Search Console and UX/UI.
• Demonstrate strong understanding of digital tools such as Monsido, Hotjar, SEMRush etc.
• Proficiency in Microsoft Office applications and Adobe PDF
• Good project management skills with ability to multi-task and perform under pressure and tight timelines
• Excellent verbal, written, and stakeholder management skills to negotiate, problem-solve and foster partnerships with both internal content owners and external stakeholders (i.e. agency partners)
• Have a good sense of aesthetics and great eye for detail
• Has strong interest in the web landscape and enjoys keeping up to date with the latest web trends.
• Web savvy and experience in digital content development and marketing preferred.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Requirement

• Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode, JIRA and Confluence).
• Prior technical background on different build strategies.
• Deep technical background on Kubernetes deployment process.
• Good knowledge on maintaining/deploying secrets in Kubernetes.
• Strong working experience in setting up Jira workflow.
• Strong hands on experience on Shell or Groovy scripting.
• Prior experience is customizing JIRA and Setting up confluence spaces.
• Prior hand-on experience in setting up CI/CD pipeline as a centralized solution.
• Hand on experience in setting up DevOps governance, Security standards and audit requirements.
• Prior experience in setting up DevOps pipeline in internal and external could offerings.
• Experience with continuous testing, techniques and tools (Junit, Sonar Cube, Veracode etc.)
• Technical exposure of automation accomplished with advanced Python, Chef, Ruby and PowerShell
• Extensive experience in virtualization, cloud infrastructure and related technologies
• A strong passion for infrastructure as code and associated automation and provisioning tools
• Proven record of accomplishment of being results orientated with demonstrated ability to achieve aggressive goals.

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.Report directly to Project Manager

Duties and Responsibility·

Assist Project Manager to oversee all daily construction activities on site to meet project progress and quality goals.

· Ensure all works are carried out in compliance with safety and environmental regulations

· Ensure all works are carried out in compliance to QA/QC requirements

· Convey proper instructions to subcontractors to ensure all installation works are executed in accordance with approved construction drawings details

· To manage construction difficulties, safety risk and other technical issues

· Prepare installation sequence & micro schedule for respective façade elements according to construction drawings

· Coordinate with Subcontractors on all matters pertaining to site installation and quality issues

· Monitor and update daily project/site progress report

· Maintain proper records of Site Inspection Reports, materials deliveries and site activities

· Arrange & Coordinate Site Testings and Inspections with Vendors and RTO/RE

· Manage and plan site materials and equipment delivery to ensure efficient use of resources

· Co-ordinate site storage space with Main Contractor

· To assist Project Manager in timely submission of materials samples and mock-up for approval

· Checking of RC structures conditions against construction drawings and highlight any discrepancies if found on site

· To perform other duties as assigned by Project Manager.

Quality Assurance & Quality Control Engineer (QA/QC Engineer)

Requirements:

• Recognized Diploma/Degree in related field
• Experience in working with Contractors
• Relevant experience in Civil/Building, preferably with experience in façade installation works
• Good team player and adaptable to a dynamic environment

Responsibilities:-

• To lead the QA/QC team
• To provide training and coaching to the team members in façade related works.
• To assess each construction process and procedure. Provide feedback and continuous improvement whenevee necessary
• To ensure internal quality controls are in place and being maintained properly
• Work closely with other project personnel such as production and site management team to deliver high quality works
• Prepare monthly analysis and report to Management in regards to site and project activities

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.

Responsibilities

1) Understand and implement Company QEHS Policy and procedures on assigned projects.

2) Ensure the requirements of Project QEHS plan/manual is implemented and adhered to on assigned projects.

3) Ensure assigned projects meet Quality requirements as set out in the design drawings and Contract documentation.

4) Liaise with client’s and sub-contractors’ quality representatives.

5) Monitoring implemented QEHS system through periodic audits and ensure that all quality requirements are documented and properly maintained.

6) Carry out regular internal and external audits and prepare reports of findings.

7) Participate in audits by clients’ team of the company’s systems implemented on assigned projects.

8) Investigate and document any client’s complaints about quality.

Requirement

• 5+ years of relevant experience in data engineering/analytics space
• Expertise in SQL and data analysis and strong hands-on expertise with at least one programming language: Python.
• Strong knowledge in one or more of the following big data tools: Hive, Hadoop Impala, Spark, Kafka
• Strong expertise in ETL, reporting tools, data governance, data warehousing, and hands-on experience.
• Experience developing solutions for cloud computing services and infrastructure.
• Experience developing and maintaining data warehouses in big data solutions.
• Up to date on industry trends within the analytics space from a data acquisition processing, engineering, and management perspective
• Experience in agile development.
• Strong people skills, specifically in collaboration and teamwork
• High level of curiosity, creativity, and problem-solving capabilities.

REquirement

• 2-5 years of experience in CMS (Content Management System). Work experience on Kentico 12/13/xByKentico CMS & Kontent.AI would be added advantage.
• 2-5 years of.Net MVC 5 Development experience designing, developing and implementing enterprise-level, n-tier, web-based, software solutions.
• 2-5 years of experience in database development, preferably MSSQL.
• Strong experience in .Net 6/8, .Net MVC 5 Framework, .NET Standard 2.0, HTML 5, CSS3, JavaScript, JQuery, React JS, NodeJS, Typescript, BootStrap CSS ASP.NET, JSON web API services (JSON, RESTful).
• Experience in Agile ways of working is a plus.
• Strong knowledge with different ECMAScript.
• Experience with JavaScript module bundler (For example: Webpack).
• Knowledge with infrastructure level, including AWS Cloud and OCP.
• Knowledge of programming in the web tier of enterprise solutions.
• Ability to work independently and with minimal supervision.
• Ability to handle work tasks by priorities/deadlines between projects and operational tasks

Centific Global Solutions is currently seeking a Circuit Provisioning Engineer with a keen eye for detail, adept at understanding interconnections, and experienced with Network/OTN equipment. The ideal candidate should be proficient in troubleshooting both physical and logical circuits across various internal stakeholders, external vendors, and different time zones. Flexibility in using multiple tracking platforms and sheets is essential, along with a strong inclination towards continuous improvement processes and solutions. Previous experience in a dynamic work environment is preferred, with an added advantage for those who have worked in the Telco/Infrastructure sector and have experience managing external vendors and data centres.

Job Responsibilities:

• Manage circuit move, add, change and disconnection orders (MACDs) life cycle.
• Issue Letter of Authorization and Connecting Facility Assignment (LOA-CFA) and loading cross connects orders.
• Directly execute or manage local vendor technicians for circuits and cross connect delivery, provisioning and troubleshooting.
• Facilitate physical layer installation of network cabling according to cabling matrices, physical circuit troubleshooting and fault analysis.
• Provide ongoing support of production environment and coordinate with vendors, system owners, and other operations teams to resolve any issues.
• Responsible for coordinating and tracking requests/orders and providing weekly reports.
• Post documentation on each implementation.
• Participate in On-Call Rotation for Ad-Hoc troubleshooting between internal teams and external providers.
• Assist with other regional works during business hours for maintenance related works.

Data Accuracy

• Inventory Database Improvement Strategy in terms of maintaining Circuit and Spares Inventory database.
• Create plan for healthy amount of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold
• Raise Site and Vendor Remote Hands to perform site audits when needed.
• Update CDP/Internal documents when requested and perform ad-hoc tasks when required.

Vendor Support

• Initial POC for all Vendor Queries relating to interconnection, troubleshooting.
• Create Colocation Inbound/Outbound Shipments and track Deliveries when asked.
• Update internal documentation for all Internet Provider contact and circuit details.
• Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities.
• Submit Vendor Remote Hands Requests to support physical works on site.
• Perform regular audits for all circuits, spares inventory.

Job Requirements:

• Diploma or Bachelor’s Degree in IT, or equivalent.
• Minimum 2 years’ experience data centre or corporate/enterprise IT infrastructure, operating in IT best practices (ITIL), and operating within equipment lifecycle processes.
• Experience executing detailed MOPs, technical instructions, following documentation.
• Knowledge of relevant technologies - fibre optics, network interface types: form factors and protocols.
• Strong troubleshooting skills technical, logistical, process, and others.
• Experience planning and coordinating with field operation technicians, engineers, contractors, and vendors with Telecom ISP and Colo Providers.
• Excellent oral and written communication. Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting.
• Basic command-line proficiency in Linux/Unix and any switch OS CLI
• Able to work independently with minimum supervision.
• Willing to work at client office at Central Business District area from Monday to Friday during business hours.

Preferred qualifications:

• Experience coordinating/leading junior field operation technicians/engineers, contractors, and/or vendors in a telecommunication working environment.
• Experience collaborating across multiple levels and functions.
• Anticipate problems in planning and proactively limit project-impacting factors.
• Strong documentation skills for technical processes & procedures as well as accurately recording large amounts of detailed data.
• Have basic knowledge in ticketing system (JIRA) for tracking all requests.
• Relevant Certifications: Server+, Network+, A+, CDCTP, CDCPM, etc.

About Centific

Centific is a global digital technology services company with solutions across various industries. Led by a people-first, intelligence-driven approach, Centific enables experiences that help brands thrive in a sustainable and meaningful way, working to create long-term value and loyal customers for our clients – now and in the future. With clarity of vision, technological expertise, and operational excellence, Centific is the partner of choice for those who want to run smarter - and those who want to change the race.

Our diverse team of over 3,800 people works to deliver on the promise of technology and human-centricity every day. Are you ready to start solving today’s industry-specific challenges with tomorrow’s cognitive technology? Lets talk.

Your Authentic Self at Centific

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

As a Patient Service Associate in our Urgent Care Centre (UCC), you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission and discharge processes, which includes financial counselling, payment, monitoring of bed request status ensure proper registration of personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure UCC’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Attend to any patient and next-of-kin enquiries.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Sunday, inclusive of Public Holidays), on 3 rotating shifts (morning, afternoon and midnight).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

This position involves developing a virtual audio processing filter or a virtual audio device driver that can be applied to audio from other applications in real time.

Responsibilities:

• Design and develop a virtual audio processing filter or virtual audio device driver that intercepts audio data, applies specific algorithms, and passes the processed audio along the audio pipeline
• Collaborate with cross-functional teams, including software developers, audio engineers, and quality assurance, to ensure seamless integration of the audio processing solution
• Optimize the performance of the virtual audio processing filter or driver to ensure minimal latency and efficient utilization of system resources
• Conduct thorough testing and debugging of the solution to identify and resolve any issues or compatibility concerns
• Stay updated with the latest advancements in audio processing techniques and integrate them into the virtual audio processing solution

Requirements:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
• High proficiency in C/C++ programming language.
• Solid understanding of audio processing concepts and algorithms, including noise reduction techniques.
• Experience with audio driver development, virtual audio devices, or audio processing filters is highly desirable.
• Familiarity with audio frameworks, such as Windows Audio Session API (WASAPI) or Windows Media Foundation (WMF), is a plus.
• Knowledge of digital signal processing (DSP) principles and techniques.
• Willing to work in client office for 5 working days (Monday to Friday) from 8.30am to 5.30pm.

About Centific

Centific is a global digital technology services company with solutions across various industries. Led by a people-first, intelligence-driven approach, Centific enables experiences that help brands thrive in a sustainable and meaningful way, working to create long-term value and loyal customers for our clients – now and in the future. With clarity of vision, technological expertise, and operational excellence, Centific is the partner of choice for those who want to run smarter - and those who want to change the race.

Our diverse team of over 3,800 people works to deliver on the promise of technology and human-centricity every day. Are you ready to start solving today’s industry-specific challenges with tomorrow’s cognitive technology? Lets talk.

Your Authentic Self at Centific

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

As a Patient Service Associate in our wards, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission, discharge and transferring of patients into wards, which includes creating and maintaining proper personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure ward’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Manage stock inventory within the assigned ward.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Sunday, including Public Holidays) on rotating shifts. Earliest shift starts from 8am to 5:30pm, and latest shift starts from 12pm to 9:30pm.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Report to Head of IT to assist in the implementation of all application system projects, including POS, ERP, Digital eCommerce, etc
• Work with respective department heads to analyse and propose process solution
• Hands-on technical development skills to perform application enhancements in Navision C/SIDE, Microsoft Dynamics-Business Central, SQL scripts, Java scripting, or any other ERP applications
• Impart and groom junior staffs.
• Manage third-party developers to deliver customisation documentation with proper documentation
• Performs and conduct systems testing, user training & acceptance testing, and post mortem follow-up
• Responsible for quality of deliverables, and customer satisfaction.
• Lead Report Analytics implementation

Requirements

• Independent and self-motivated with excellent interpersonal, communication & reporting skills.
• Willing to get hands-on and work with the team
• Able to travel inter-state and overseas where required
• Preferred language: Chinese (Written and Spoken) due to the need to support our North Asia subsidiaries

Welfare & Benefits

• Recognition & growth opportunities
• Performance Bonus
• Long Service Incentives
• Birthday Incentive
• Staff Discount

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Responsible for delivering enhancements and continuous improvements to ERP and other backend systems
• Transpose user needs into technical programming
• Integrates Microsoft Dynamics-NAV/ Business Central with various platforms like e-Commerce, POS, etc
• Work with Application Manager and System Analysts to meet business requirements
• Source Code and version control
• Develop test plans and cases, as well as, the technical and functional documentations according to the adopted methodologies.
• Participate in Microsoft Dynamics-NAV upgrade programming, data migration and user testing
• Administrate Hyper-V servers and SQL Databases

Requirements

• Diploma/Degree in Computer Science, Software engineering or other similar discipline
• Passionate in programming and detail-oriented
• Adaptable and flexible to work independently and in teams
• Minimally 2 years of programming experience in Navision C/SIDE, Transact-SQL is a must
• Familiar with Microsoft Dynamics-NAV/ Business Central
• Additional work experience in various program languages like Oracle PL/SQL, Java, C++ will be advantageous
• Team Player with great communication skills

Welfare & Benefits

• Recognition & growth opportunities
• Performance Bonus
• Long Service Incentives
• Birthday Incentive
• Staff Discount

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

As a Patient Service Associate in our wards, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission, discharge and transferring of patients into wards, which includes creating and maintaining proper personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure ward’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Manage stock inventory within the assigned ward.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Sunday, including Public Holidays) on rotating shifts. Earliest shift starts from 8am to 5:30pm, and latest shift starts from 12pm to 9:30pm.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

PURPOSE OF JOB

Supporting WEO Mechanical business, the ideal candidate shall be equipped with precision machining manufacturing experience.

The individual will work closely with WEO manufacturing sites to ensure product quality is sustained throughout the manufacturing lifecycle of the product. You will facilitate the assessment, identification, correction, and prevention of quality issues via risk analysis and root cause analysis tools.

Reporting to the department head, you will assist in the planning and execution of the corporate quality strategy and tactical action plans rollout. You will be responsible for quality planning and establishing and maintaining metrics to improve quality system processes, process capability, reliability, and quality of the products.

JOB DUTIES

Primary Job Duties – Mechanical Business

Incoming / Supplier Quality:

• Planning of inspection / lead reduction of incoming activities at HQ via factory direct shipment initiative

• Coordinate investigation of quality issues with factory/supplier

• Coordinate MRB review meeting to ensure NCMR are investigate and processed in a timely manner

• Participate in supplier qualification process / performance trending

• Review and prepare inspection reports for shipment

• Lead supplier audit programme

NPI / First Article Inspection & Qualification:

• Participate in NPI / FA drawing review meetings with factory to align test acceptance criteria and inspection test plans

• Support inspection correlation activities between customer and factory

• Support FA source inspection, review FA documentation for completeness and submit FA package for Qualification

• Conduct review meeting to ensure completeness of manufacturing documentation after FA Qualification approval

Quality Improvement / Complaint handling

• Liaison between customer and factory/supplier on quality issues and support recovery plan

• Coordinate investigation and root cause analysis

• Verification of effectiveness and ensure timely closure of CAPA/SCAR

• Execute quality improvement action plan

• Participate in customer weekly meetings

Secondary Job Duties - Quality System / Continuous improvement

• Support the implementation and maintenance of QMS according to ISO 9001/14001 requirements

• Lead preparation and handling of customer audits

• Lead improvement / project rollouts

CANDIDATE REQUIREMENTS

Experience:

• 5-8 years experience in an Optics / Manufacturing / Precision Engineering environment

Qualifications:

• Degree in Mechanical Engineering or equivalent

Other Requirements:

• Proficient in English and Chinese language to communicate with customers from Asia, Europe, and USA

• Able to travel to China and Malaysia to support business needs

Key Competencies Required For the Job

• Experienced in the field of Optics / Manufacturing / Precision Engineering environment

• Good understanding in the implementation of QMS (ISO 9001/13485), Quality Assurance and Quality Control methodology

• ISO 9001:2015 Internal Auditor Trained

• Strong understanding in the use of Quality & Process Controls tools (CAPA, 5 Why, Risk assessment, control plan, SPC, metrology, and inspection techniques)

• Able to interpret Engineering drawings

• Critical thinker, Independent, resourceful, and motivated to pick up new skills

About our client: Our client is a Singapore-based turnkey interior architecture and engineering company that specializes in Interior Design & Commercial Renovation.

About the role:

• Conduct engineering calculations, including planning, tendering, estimating, costing, and conducting measurements, technical data, unit rate, particularly for M&E.
• Provide technical expertise and support in various engineering tasks and activities.
• Coordinate with clients, project managers, consultants, contractors, and other stakeholders engaged in project-related matters.
• Preparation of progress claims, variation orders, verifying subcontractor / suppliers’ claims
• Review, co-ordinate and generate subcontractor’s M&E shop drawings as and when necessary.
• Other ad-hoc duties as assigned by management.

About you:

• Candidate must possess Diploma/Degree in Mechanical, Electrical, or equivalent.
• At least 2-3 year(s) of working experience in the related field is required for this position.
• Demonstrate proficiency and competency in M&E function and can work independently.
• Able to work as a team player.
• Must be results driven.
• Good communication and interpersonal skills.

Other info:

• Work location: North-East
• Work Hours: Monday to Friday, 9am to 6pm

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

PURPOSE OF JOB

Supporting WEO Mechanical business, the ideal candidate shall be equipped with precision machining manufacturing experience.

The individual will work closely with WEO manufacturing sites to ensure product quality is sustained throughout the manufacturing lifecycle of the product. You will facilitate the assessment, identification, correction, and prevention of quality issues via risk analysis and root cause analysis tools.

Reporting to the department head, you will assist in the planning and execution of the corporate quality strategy and tactical action plans rollout. You will be responsible for quality planning and establishing and maintaining metrics to improve quality system processes, process capability, reliability, and quality of the products.

JOB DUTIES

Primary Job Duties – Mechanical Business

Incoming / Supplier Quality:

• Planning of inspection / lead reduction of incoming activities at HQ via factory direct shipment initiative

• Coordinate investigation of quality issues with factory/supplier

• Coordinate MRB review meeting to ensure NCMR are investigate and processed in a timely manner

• Participate in supplier qualification process / performance trending

• Review and prepare inspection reports for shipment

• Lead supplier audit programme

NPI / First Article Inspection & Qualification:

• Participate in NPI / FA drawing review meetings with factory to align test acceptance criteria and inspection test plans

• Support inspection correlation activities between customer and factory

• Support FA source inspection, review FA documentation for completeness and submit FA package for Qualification

• Conduct review meeting to ensure completeness of manufacturing documentation after FA Qualification approval

Quality Improvement / Complaint handling

• Liaison between customer and factory/supplier on quality issues and support recovery plan

• Coordinate investigation and root cause analysis

• Verification of effectiveness and ensure timely closure of CAPA/SCAR

• Execute quality improvement action plan

• Participate in customer weekly meetings

Secondary Job Duties - Quality System / Continuous improvement

• Support the implementation and maintenance of QMS according to ISO 9001/14001 requirements

• Lead preparation and handling of customer audits

• Lead improvement / project rollouts

CANDIDATE REQUIREMENTS

Experience:

• 5-8 years experience in an Optics / Manufacturing / Precision Engineering environment

Qualifications:

• Degree in Mechanical Engineering or equivalent

Other Requirements:

• Proficient in English and Chinese language to communicate with customers from Asia, Europe, and USA

• Able to travel to China and Malaysia to support business needs

Key Competencies Required For the Job

• Experienced in the field of Optics / Manufacturing / Precision Engineering environment

• Good understanding in the implementation of QMS (ISO 9001/13485), Quality Assurance and Quality Control methodology

• ISO 9001:2015 Internal Auditor Trained

• Strong understanding in the use of Quality & Process Controls tools (CAPA, 5 Why, Risk assessment, control plan, SPC, metrology, and inspection techniques)

• Able to interpret Engineering drawings

• Critical thinker, Independent, resourceful, and motivated to pick up new skills

PURPOSE OF JOB

Supporting WEO Mechanical business, the ideal candidate shall be equipped with precision machining manufacturing experience.

The individual will work closely with WEO manufacturing sites to ensure product quality is sustained throughout the manufacturing lifecycle of the product. You will facilitate the assessment, identification, correction, and prevention of quality issues via risk analysis and root cause analysis tools.

Reporting to the department head, you will assist in the planning and execution of the corporate quality strategy and tactical action plans rollout. You will be responsible for quality planning and establishing and maintaining metrics to improve quality system processes, process capability, reliability, and quality of the products.

JOB DUTIES

Primary Job Duties – Mechanical Business

Incoming / Supplier Quality:

• Planning of inspection / lead reduction of incoming activities at HQ via factory direct shipment initiative

• Coordinate investigation of quality issues with factory/supplier

• Coordinate MRB review meeting to ensure NCMR are investigate and processed in a timely manner

• Participate in supplier qualification process / performance trending

• Review and prepare inspection reports for shipment

• Lead supplier audit programme

NPI / First Article Inspection & Qualification:

• Participate in NPI / FA drawing review meetings with factory to align test acceptance criteria and inspection test plans

• Support inspection correlation activities between customer and factory

• Support FA source inspection, review FA documentation for completeness and submit FA package for Qualification

• Conduct review meeting to ensure completeness of manufacturing documentation after FA Qualification approval

Quality Improvement / Complaint handling

• Liaison between customer and factory/supplier on quality issues and support recovery plan

• Coordinate investigation and root cause analysis

• Verification of effectiveness and ensure timely closure of CAPA/SCAR

• Execute quality improvement action plan

• Participate in customer weekly meetings

Secondary Job Duties - Quality System / Continuous improvement

• Support the implementation and maintenance of QMS according to ISO 9001/14001 requirements

• Lead preparation and handling of customer audits

• Lead improvement / project rollouts

CANDIDATE REQUIREMENTS

Experience:

• 5-8 years experience in an Optics / Manufacturing / Precision Engineering environment

Qualifications:

• Degree in Mechanical Engineering or equivalent

Other Requirements:

• Proficient in English and Chinese language to communicate with customers from Asia, Europe, and USA

• Able to travel to China and Malaysia to support business needs

Key Competencies Required For the Job

• Experienced in the field of Optics / Manufacturing / Precision Engineering environment

• Good understanding in the implementation of QMS (ISO 9001/13485), Quality Assurance and Quality Control methodology

• ISO 9001:2015 Internal Auditor Trained

• Strong understanding in the use of Quality & Process Controls tools (CAPA, 5 Why, Risk assessment, control plan, SPC, metrology, and inspection techniques)

• Able to interpret Engineering drawings

• Critical thinker, Independent, resourceful, and motivated to pick up new skills

PURPOSE OF JOB

Supporting WEO Mechanical business, the ideal candidate shall be equipped with precision machining manufacturing experience.

The individual will work closely with WEO manufacturing sites to ensure product quality is sustained throughout the manufacturing lifecycle of the product. You will facilitate the assessment, identification, correction, and prevention of quality issues via risk analysis and root cause analysis tools.

Reporting to the department head, you will assist in the planning and execution of the corporate quality strategy and tactical action plans rollout. You will be responsible for quality planning and establishing and maintaining metrics to improve quality system processes, process capability, reliability, and quality of the products.

JOB DUTIES

Primary Job Duties – Mechanical Business

Incoming / Supplier Quality:

• Planning of inspection / lead reduction of incoming activities at HQ via factory direct shipment initiative

• Coordinate investigation of quality issues with factory/supplier

• Coordinate MRB review meeting to ensure NCMR are investigate and processed in a timely manner

• Participate in supplier qualification process / performance trending

• Review and prepare inspection reports for shipment

• Lead supplier audit programme

NPI / First Article Inspection & Qualification:

• Participate in NPI / FA drawing review meetings with factory to align test acceptance criteria and inspection test plans

• Support inspection correlation activities between customer and factory

• Support FA source inspection, review FA documentation for completeness and submit FA package for Qualification

• Conduct review meeting to ensure completeness of manufacturing documentation after FA Qualification approval

Quality Improvement / Complaint handling

• Liaison between customer and factory/supplier on quality issues and support recovery plan

• Coordinate investigation and root cause analysis

• Verification of effectiveness and ensure timely closure of CAPA/SCAR

• Execute quality improvement action plan

• Participate in customer weekly meetings

Secondary Job Duties - Quality System / Continuous improvement

• Support the implementation and maintenance of QMS according to ISO 9001/14001 requirements

• Lead preparation and handling of customer audits

• Lead improvement / project rollouts

CANDIDATE REQUIREMENTS

Experience:

• 5-8 years experience in an Optics / Manufacturing / Precision Engineering environment

Qualifications:

• Degree in Mechanical Engineering or equivalent

Other Requirements:

• Proficient in English and Chinese language to communicate with customers from Asia, Europe, and USA

• Able to travel to China and Malaysia to support business needs

Key Competencies Required For the Job

• Experienced in the field of Optics / Manufacturing / Precision Engineering environment

• Good understanding in the implementation of QMS (ISO 9001/13485), Quality Assurance and Quality Control methodology

• ISO 9001:2015 Internal Auditor Trained

• Strong understanding in the use of Quality & Process Controls tools (CAPA, 5 Why, Risk assessment, control plan, SPC, metrology, and inspection techniques)

• Able to interpret Engineering drawings

• Critical thinker, Independent, resourceful, and motivated to pick up new skills

To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellence

Patient care and satisfaction.

• Ensure Procedural Area Readiness
• Adhere to Procedural Areas Readiness in terms of common administrative and operational areas e.g. Ensure Procedure area space is clean, overall décor, brochures, materials and posters are updated, administrative equipment, lights, air-con and telephone are functional in clinic public spaces are down
• Assist with smooth patient journey including registration, discharge, appointment bookings, cashiering and enquiries. E.g. Ensure accurate and timely registration at the counter
• Ensure patient’s Insurance providers are maintained and bills are accurate.
• Follow-up with pre/post scope/operation administrative duties. E.g. Ensure patient receives accurate and timely pre/post-procedure information E.g. book/reschedule procedures and appointments, follow-up on no-show according to doctor’s instructions and TCU information are provided accurately.
• Attend to appointment requests, emails and phone enquiries.
• To provide financial counselling to patient on the fees for consult, investigations, procedures and medication where applicable.
• To provide value added service as developed eg. Phlebotomy, Therapy Aid, Basic ADL assistance
• To lead / train junior staff in value-added services
• Participate in quality improvement project and assume other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executives.

Qualification Required and Area of Discipline

• Candidate must possess at least “A” Levels/Diploma
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.
• When required, candidates should be comfortable with shift work.