Be a Part of Something BIG!

The Test Engineer will focus on improving internal testing processes, leadership, and organisation of testing teams across Group network, and be hands-on with both manual and automation software testing. The test Engineer will support several key web/mobile product initiatives through the full agile software development lifecycle.

The key technical skills are based around Web and Mobile testing so experience in a similar environment is essential and any experience with Performance and/or Load testing is highly desirable.

You’ll be assisting developers and other testers in automating complex testing scenarios utilising your skills and experience whilst also supporting the existing manual testing effort, suggesting appropriate tools that would best fit the solution, and identifying opportunities to automate and improve the company’s software quality.

The Test Engineer will optimise and automate currently manual backend processes, so experience in business process engineering and optimisation would be advantageous.

Make an Impact by

• Design & implement tests for Web/Mobile applications
• Ensure acceptance tests meet acceptance criteria for your squad
• Support release with automation first mindset
• Raising issues & impediments as early as possible
• Foster partnership with upstream and downstream teams

Skills for Success

• Bachelor’s Degree in Computer Science
• Has minimally 7 years of working experience as a Test Engineer
• Has knowledge in Web/UI/Mobile testing, JSON, XML, JIRA/Confluence, SQL, Hands-on development and testing process
• Strong onflict Resolution skills
• Has strong analytical skills
• Strong Communication and team player skills

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a part of something BIG!

The Endpoint Security Engineer is responsible for the implementation and maintain enterprise level Endpoint security solutions. The key focus is to develop security related workflows, process and automation procedures. Proactively identify gaps, risks and issues and escalate to management accordingly. Remains current with new security technologies and recommends changes or actions to management as appropriate. Provide end-user support in the area relating to security as directed by management and work on multiple functions of high complexity.

Applying Service Delivery approach to ensure consistent and continuous Endpoint solutions and technologies are successfully deployed to meet the Technology Infrastructure (TI) strategic objectives. Possess strong leadership and communication abilities and is able to set realistic goals and implement appropriate plans to guide the team towards achieving those goals. You should be able to address multi-faceted issues effectively and in a collaborative manner.

Make an Impact by:

• Provide escalated troubleshooting and support assistance for endpoint security technologies as well as for native and 3rd party security and endpoint management tools
• Provide capacity planning and performance monitoring to sustain and improve mobility service availability
• Ensure thorough testing of solutions for functionality and compatibility
• Coordinate service/support needs with vendors, application support teams, and internal teams through effective partnership, collaboration and communication
• Provide change request leadership for the deployment of application or infrastructure related changes
• Participate in application troubleshooting and security incident problem resolution with other infrastructure teams, including application, storage, messaging, and server teams.
• Represent the team in change, incident and problem management calls and manage request queues
• Maintain and define hardware, software, and configuration standards (Operational Runbooks and Playbooks)
• Partner with other Product Infrastructure teams to apply standards and policies relevant to operational excellence
• Participate in on call rotation where necessary.
• Respond rapidly to unplanned events, including after-hours for critically urgent issues.
• Support Incident Response Team to help in analyzing, forensics, containing, and coordinating technical elements of response
• Prepare monthly or quarterly reports which summarize all of the vulnerability statistics for the entire enterprise level endpoints.
• Manage the procedures, the tools, and serve as a subject matter expert for antivirus, anti-malware, and intrusion prevention processes and technologies deployed on endpoint devices
• Manage the process and serve as a subject matter expert for hardening the configuration of various endpoint devices including utilizing appropriate group policy settings, file permissions and access controls to increase endpoint security.
• Maintains expertise to function as subject matter expert in multiple technical and business disciplines
• Provide leadership towards accomplishing major upgrades and new product onboarding deployments in the area of Endpoint Security.
• Coordinate and expedite support cases with endpoint security technology vendor and product management teams.
• Familiarity with best practices for policy and mobility standards
• Device Policy configuration (iOS and Android)
• Workplace Persona policy configuration and troubleshooting.
• Compliance policy configuration and troubleshooting
• Patch management advocacy and compliance
• Support and mentor team members
• Evaluate existing security tools and document security enhancements or procedures to mitigate risks
• Serves as an advocate for secure computing practices and procedures.
• Participate in on call rotation where necessary.
• Respond rapidly to unplanned events, including after-hours for critically urgent issues.
• Support Incident Response Team to help in analyzing, forensics, containing, and coordinating technical elements of response
• Prepare monthly or quarterly reports which summarize all of the vulnerability statistics for the entire enterprise level endpoints.
• Manage the procedures, the tools, and serve as a subject matter expert for antivirus, anti-malware, and intrusion prevention processes and technologies deployed on endpoint devices
• Manage the process and serve as a subject matter expert for hardening the configuration of various endpoint devices including utilizing appropriate group policy settings, file permissions and access controls to increase endpoint security.
• Maintains expertise to function as subject matter expert in multiple technical and business disciplines
• Provide leadership towards accomplishing major upgrades and new product onboarding deployments in the area of Endpoint Security.
• Coordinate and expedite support cases with endpoint security technology vendor and product management teams.
• Familiarity with best practices for policy and mobility standards
• Device Policy configuration (iOS and Android)
• Workplace Persona policy configuration and troubleshooting.
• Compliance policy configuration and troubleshooting
• Patch management advocacy and compliance
• Support and mentor team members
• Evaluate existing security tools and document security enhancements or procedures to mitigate risks
• Serves as an advocate for secure computing practices and procedures.

Skills for Success:

• Degree/Diploma in IT, Electronics Engineering or equivalent
• 5 – 8 years working experience
• 5 years EUT related in a large enterprise (>2000 staff) with multi-location.
• Microsoft Windows Servers.
• In depth knowledge of Proxy
• Microsoft Technologies include Active Directory, Exchange, O365, SCCM, File and Print services
• Management of Microsoft Windows, MacOS, iOS and Android clients
• Working experience of using ServiceNow

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a part of something BIG!

The Senior Engineer, Cloud Infrastructure (Storage & Backup) is responsible for the Operations of Storage & Backup in our virtualized environment in the on premises Private Cloud. The successful candidate will help in the transformation of Singtel legacy infrastructure into a modern, automated, cloud centric infrastructure, with high operational efficiency and low downtime

The candidate will assist in the transition of legacy infrastructure to new cloud infrastructure according to the TI Infrastructure Platforms Roadmap, and help in the efforts to migrate existing solutions to our new Data Centres. The candidate will have the storage and backup operations as his primary responsibility. By working closely with his/her colleagues, the Cloud Infrastructure Specialist ensures that the Cloud solutions make the best use of the technology platforms to meet the business requirements. In addition to the non-functional requirements, the solutions are delivered at optimal cost using the appropriate technology platforms.

Make an Impact by:

• Design, Implement and maintain the infrastructures covering on-premises Datacentres
• Design, Implement and maintain Storage and Backup infrastructure in covering on-premises datacentres, VMware or Azure stack solutions.
• Playing a major role in the operations of the Storage and Backup infrastructure, including outsourced vendor management if any
• Making sure that all Storage and Backup infrastructure patches are up to date and infrastructure is current and resilient.
• Work with Change Management to propose and implement changes, especially for Data Center migration and ongoing quality, efficiency and resiliency requirements
• Ensure that operational SLA’s are met, and crafting meaningful reports and metrics to track progress of current infrastructure, including capacity planning and operational improvements
• Ensure operations are in compliance with security and best practices adopted by the industry
• Document and communicate Enterprise Infrastructure processes and standards
• Ensure solution compliance and integration with enterprise architecture and Infosec policy for Infrastructure and Security systems by reviewing and advising on new and existing Information Technology projects
• Providing advice and guidance to management during planning phases to ensure that non-functional requirements are included in the overall specifications
• Providing advice and guidance to all areas of IT and Business Management, analysts, planners, designers and developers on all aspects of compute infrastructure
• To ensure that work meets all related engineering, planning, and operational standards
• Create and document the solution using the existing Infrastructure Standard Platforms and Design Patterns
• Act as a subject matter expert in matters pertaining to one of either the Compute or Storage towers in the organization

Skills for Success:

• Degree in computer science/ Information Technology, Industry certification
• 8-10 years of experience working and familiar with corporate infra operations in storage and backup. Familiar with security hygiene and best practices, compute/storage operations. Able to articulate well on proposed design to stakeholder.
• Experience in Enterprise Storage (Dell EMC, Huawei, Hitachi) design, deployment and operations in a large enterprise environment
• Experience in Enterprise Backup solutions design and operations
• Experience in bash, Powershell and other scripting for operational efficiency
• Experience in managing day to day operations of Enterprise IT infrastructure, including the change management process, risk and impact assessment
• Experience in performing VM migration on databases like Oracle, MySQL, and MSSQL would be advantageous.
• Ability to direct project design and planning activities associated with complex or large sized network infrastructure development projects.
• Experience in dealing with vendors on technology and services.

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a part of something BIG!

The Senior Engineer of Messaging & Collaboration is responsible for Delivery, Operation Support and Implementation of the End-User Technology (EUT) services to SingTel’s internal stakeholders and users. Working together with Workspace Transformation Team and Workspace End-User Support Team to deliver quality IT Workspace End-User technology related services by applying Service Delivery approach to ensure consistent and continuous Endpoint solutions and technologies are successfully deployed to meet the Technology Infrastructure (TI) strategic objectives. Possess strong communication abilities and is able to implement appropriate plans towards achieving those goals. You should be able to address multi-faceted issues effectively and in a collaborative manner.

Make an Impact by:

• Be responsible for the design, build, implementation, and delivery of scalable Microsoft Office 365 solutions, with a focus on Messaging (Exchange Online), Communication (Teams), Collaboration (SharePoint Online, OneDrive for Business), Endpoint (Microsoft Endpoint Manager, Intune), Office 365 Apps (Power Automate, Insights, Forms, Planner, Stream, Sway, To-Do, etc.).
• Execute assessment, migration, and implementation plans to deploy Microsoft 365 solutions and migrate environments from on-premises systems to Microsoft 365.
• Go technically deep across Microsoft 365 services, actively seek solutions to the needs of internal and external customers, communicate trends to management and drive Microsoft 365 product improvements.
• Review and manage technical requirements and functional business requirements to establish new Microsoft 365 environments.
• Support the evolution of the Microsoft 365 services through the design and implementation of new service features.
• Prepare technical documentation on the Microsoft 365 services and related procedures and operations.
• Ability to work with Project teams representing Messaging support.
• Participate in 24x7 On-Call rotation to assist the global internal user base.
• Work daily with requests and incidents escalated by Service Desk
• Maintain the operational health of the O365 online environments including security, availability, performance, interoperability, and reliability.
• Provide front-line support of the O365 environment including email gateway, archiving, and backups.
• Analyse performance of IT Workplace Messaging services. Identify problem areas, deliver solutions to enhance quality of service and to prevent future problems.
• Provide input to facilitate the negotiation and renewal of maintenance contracts for systems.
• Review existing processes and security policies for messaging infrastructure and introduce preventative or optimized measures to improve systems quality and resiliency.
• Prioritize activities to ensure continuity of service and prompt issue resolution.

Skills for Success:

• Graduate of Bachelor’s Degree course, preferably Information Technology, Computer Science or other relevant fields
• A minimum of 5 years of experience working in IT, preferably in large enterprise, and at least two years of experience in Microsoft 365 technologies in highly security driven environment, especially
• Exchange Online (Hybrid), Teams, Sharepoint, End User data management.
• Exposure to migration projects such as on-premises to the cloud.
• Experience analyzing, troubleshooting, and providing solutions for technical issues.
• Experience working with customers on Microsoft 365-specific solutions deployments & support.
• Good knowledge of SPF, DKIM, DMARC.
• Management of Microsoft Windows, MacOS, iOS and Android clients
• Good knowledge of Managed printing
• Working experience of using ServiceNow
• Excellent communication skills
• Amenable to a flexible work schedule, as the need arises

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a Part of Something BIG!

The DevOps Engineer will be part of the technical implementation team in Group Networks supporting the Singtel Dash business, which is Singapore's first all-in-one mobile payments solution.

The DevOps Engineer, will focus on improving internal source code management, build and deploy processes, leadership, and organisation of DevOps teams across Group network, and be hands-on with various tools and platforms required to perform DevOps activity. The DevOps Engineer will support several key web/mobile product initiatives through the full agile software development lifecycle.

The key technical skills are based around supporting cloud and on prem infrastructures and processes related to it so experience in a similar environment is essential and any experience with on prem to cloud migration is highly desirable.

You’ll be assisting developers and other team in automating complex manual processes utilising your skills and experience whilst also suggesting appropriate tools that would best fit the solution and identifying opportunities to automate and improve the company’s software quality.

Make an Impact by

• Design and implement the infrastructure and operating environment for container based microservices that meet the agreed high availability, performance, and security requirements.
• Design, build and maintain the software development pipeline automation with its related tool sets (e.g. JIRA, GIT/BitBucket, Jenkins, Nexus, etc.) to enable Continuous Integration (CI) and Continuous Deployment (CD).
• Design and develop the test automation to validate the builds in the CI/CD pipeline.
• Work closely with Dash development teams to ensure that solutions are designed with customer user experience, scale/performance, security and operability in mind
• Support and ensure that the software releases are aligned with the organization’s internal software release and deployment process.
• Facilitate and support the troubleshooting or root cause analysis of platform issues or incidents with other internal teams.
• Proactively monitor and identify opportunities for automation, process improvement and architecture simplification for the platforms
• Participate in project planning and management activities
• Research and develop prototype using the latest, most relevant technologies and trend for continuous improvement of the platform

Skills for Success

• Bachelor’s Degree in Computer Science
• Has minimally 5 years of working experience in DevOps automation, containerization and orchestration.
• Has knowledge in Ansible, Terraform, Nexus, Jenkins, SoapUI, SonarQube, Python, Bash, JavaScript, OpenShift/Kubernetes, and AWS/Azure/OpenStack
• Strong Conflict Resolution skills
• Ability to estimate, plan and has strong analytical skills
• Has strong communication and collaboration skills

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a part of something BIG!

• To support and manage the installation and setup of Video Conference System for the different Business Units in Singtel
• To support the setup of Ad-hoc AV VC requirement for Business Units
• To ensure the high availability (>90%) and the usability of the Video Conference System within Singtel buildings
• To ensure good end user experience for users while using TEAMS, ZOOM or Webex when using Video Conference System

Make an Impact by:

• To liaise and assist in getting the quotation (VC system, Infra and Property) for the Business Units when they require to setup a new Video Conference System
• To ensure the setup and commissioning of the Video Conference System is following the current best practices in Singtel
• To make periodic health checks on the Video Conference system to ensure the high availability of the system
• Tracking of VC assets owned by GIT
• To support Top Executive meetings or event when using TEAMS, ZOOM or Webex
• To setup iPads for MC and/or Board meetings

Skills for Success:

• Diploma in Engineering or ITE in IT related course or equivalent
• 3 years’ work experience
• In depth understanding of Cisco Call Manager
• Understanding of how Video Conference System works including the backend infra such as Cisco Call Manager.
• Experience in Troubleshooting and Maintenance of Audio Visual and Video Conference System
• Understanding of Network Infra and the ability to do simple trouble shooting
• Experience in supporting TEAMS and/or ZOOM meeting and/or events

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a part of something BIG!

• To support and manage the installation and setup of Video Conference System for the different Business Units in Singtel
• To support the setup of Ad-hoc AV VC requirement for Business Units
• To ensure the high availability (>90%) and the usability of the Video Conference System within Singtel buildings
• To ensure good end user experience for users while using TEAMS, ZOOM or Webex when using Video Conference System

Make an Impact by:

• To liaise and assist in getting the quotation (VC system, Infra and Property) for the Business Units when they require to setup a new Video Conference System
• To ensure the setup and commissioning of the Video Conference System is following the current best practices in Singtel
• To make periodic health checks on the Video Conference system to ensure the high availability of the system
• Tracking of VC assets owned by GIT
• To support Top Executive meetings or event when using TEAMS, ZOOM or Webex
• To setup iPads for MC and/or Board meetings

Skills for Success:

• Diploma in Engineering or ITE in IT related course or equivalent
• 3 years’ work experience
• In depth understanding of Cisco Call Manager
• Understanding of how Video Conference System works including the backend infra such as Cisco Call Manager.
• Experience in Troubleshooting and Maintenance of Audio Visual and Video Conference System
• Understanding of Network Infra and the ability to do simple trouble shooting
• Experience in supporting TEAMS and/or ZOOM meeting and/or events

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.